Step By Step Process To Troubleshoot HP Laptops

Step By Step Process To Troubleshoot HP Laptops
HP manufactures quality laptops and computers, but that does not imply that there won’t be any
occasional problems with them. When anything goes wrong, it is crucial for users to take some
specific troubleshooting measures so as to detect and possibly get rid of the issues problems. If
the issue with software it can be taken care of with troubleshooting steps. The users can
undertake the troubleshooting on their own or get HP Laptop Help too.
General Troubleshooting Steps
Laptop users can solve most general issues with a few simple troubleshooting steps. The most
common first step is to restart the computer, but this does not always solve the problem. Other
simple initial measures consist of changing the settings of the laptop to an earlier state, starting
and running diagnostics as well as clearing the cache.
Restarting and Recovery
If a HP laptop starts behaving strangely, restarting it may help. This often works for freezes,
slow processing, and software-related issues. If a user presses the Ctrl, Alt, and Delete keys at
the same time, a screen with options appears. In different versions of Windows, the user can
select Restart from the menu on the lower left, lower right, or middle of the screen.
Recovery is a different process that involves resetting all the computer's settings to an earlier
time. This option is accessible from inside the Control Panel in the System and Security menu

under Backup and Restore. Clicking on the "Recover system settings or your computer" prompt
allows users to choose dates prior to the start of the problems for restoration.
Run Diagnostics
HP computers have an excellent diagnostic tool users can access. When turning HP netbooks or
laptops on, users should press F12 as soon as the HP logo appears. When the menu appears, they
then select Diagnostics. This program examines the hardware to see if any problems exist. In
addition, the diagnostics tool offers several other tests users can choose to diagnose computer
problems. It is possible to fix issues with blue screens, Bluetooth connectivity, performance,
Internet connectivity, and more.
View Events
The Event Viewer, or Event Log, alerts users to problems with software and hardware. Users
access the Event Viewer by choosing Administrative Tools from System and Security in the
Control Panel. After opening the logs, they can scroll through the different options to see
warnings and other file or system issues. Important events have yellow signs with exclamation
points or red circles with an "X" in the middle.
Clearing Cache and History
Clearing the cache and history sometimes solves issues occurring with software and Internet
browsers. To clear the cache on Internet browsers, users should open the Control Panel and
choose Network and Internet from the menu. After clicking Internet Options, they then select
Delete under the Browsing History prompt.
Various programs help users clean up cache and temporary files created by other programs.
Many of these programs are free and eliminate a lot of software problems. Registry cleaning
programs can also detect and repair registry issues. If the issue still persists you can call on our
HP Laptop Customer Support Phone Number and get help from our technical experts. Our
toll-free number is 1-877-213-5868, which connects our customers with our experts.