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a member of the Rustan Group of Companies<br />
Starbucks Dress Code<br />
<strong>LOOKBOOK</strong><br />
Confidential - For Internal Use Only. Images and information are provided as examples only,
1
STARBUCKS<br />
HELLO,<br />
We are inviting you to bring your personal taste and<br />
handcrafted style to work.<br />
As ambassadors of the Starbucks brand, you should<br />
feel proud of your own look as you tie on the green<br />
apron. Our dress code reflects the professionalism you<br />
bring to your craft, the commitment to making every<br />
moment right and the inclusive welcome at the heart<br />
of our brand.<br />
We hope this Dress Code Lookbook gets you excited<br />
to open your closets and have fun.<br />
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What handcrafted style looks like.<br />
3<br />
1
STARBUCKS<br />
4
PERSONAL APPEARANCE<br />
You are the face of our beloved brand,<br />
connecting with customers every day.<br />
You're expected to present a clean and<br />
professional appearance when<br />
starting every shift. In keeping with this<br />
Dress Code, make sure your clothing is<br />
clean, hemmed, wrinkle-free and in good<br />
repair.<br />
We trust that you to make the right<br />
choices, but if you have questions, your<br />
manager is there to help guide you. Store<br />
managers ultimately make the call as to<br />
what's okay within the Dress Code and<br />
what's not. If you come to work<br />
inappropriately dressed or with<br />
unacceptable appearance , you may not to<br />
be permitted to start your shift.<br />
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6
APRON<br />
You are responsible for keeping your apron<br />
looking sharp - laundered, free of holes, tears,<br />
stains, etc. Please come to work with a clean,<br />
wrinkle-free apron.<br />
Wear your name on your apron during each<br />
shift as specified by operational standards.<br />
Aprons must be worn full-length,<br />
not folded in half and not tied in<br />
front. No other modifications should be made<br />
to the apron unless specified by Retail<br />
Operations guidelines. For food safety, remove<br />
your apron while on breaks, taking out trash<br />
or while in the restroom.<br />
Starbucks Reserve partners must wear the<br />
special Reserve apron allocated to them.<br />
If at some point you are no longer part of our<br />
Starbucks Team, please return all aprons in<br />
good condition (other than normal wear and<br />
tear).<br />
7
NAME _________________________________________<br />
BADGE<br />
Wear it attached to the upper left corner of your<br />
apron. Make sure that your name appears legible.<br />
Always keep it clean.<br />
8
__________________________________________________<br />
COLOR PALETTE<br />
Here is an at-a-glance view of the color spectrum and material<br />
choices that you will see referenced in the upcoming sections.<br />
______________________________________________________<br />
COLOR<br />
Black<br />
Charcoal<br />
Gray<br />
Navy<br />
MATERIAL<br />
______________________________________________________<br />
Cotton<br />
Polyester<br />
Leather<br />
Canvas<br />
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S T A R B U C K S<br />
COLOR _______________________________________________________<br />
Brown Khaki White<br />
MATERIAL _______________________________________________________<br />
Denim Selvedge denim Wool<br />
NO ____________________________________________________<br />
LIST<br />
Inconsistent wash Inconsistent wash<br />
Inconsistent wash Inconsistent wash<br />
Dri-Fit<br />
Inconsistent wash<br />
Inconsistent wash<br />
Light brown<br />
denim 10
_______________________________________________________<br />
PERSONAL PRIDE<br />
H A I R<br />
If caps are not worn, for food safety reasons, hair MUST<br />
be impeccable and brushed very neatly to keep away<br />
from the face. For both men and women, hair product<br />
must be used to refine hair, especially to help maintain<br />
disheveled, fly away or baby hair.<br />
Short hair (above shoulder) should be clipped away<br />
from the face and neatly tied back with plain clips, pins<br />
or hair bands, while medium to long hair (shoulder<br />
length and longer) MUST be neatly combed, clipped and<br />
tied back and kept away from the face for hygiene and<br />
safety reasons.<br />
Hair color must be kept to natural tones; no unnatural<br />
color dyes, streaks, sprays, glitter, chalk or temporary<br />
hair color products.<br />
For hygiene and food safety reasons, faces must be free<br />
of facial hair (stubble, moustache, and beards).<br />
11
S T A R B U C K S<br />
F A C E<br />
As part of our overall service experience, it is essential<br />
that our partners both (male and female) always look<br />
fresh, clean and welcoming when facing our customers.<br />
Female partners must enhance their appearance the use<br />
of make-up products including lip stick or gloss and<br />
blush. Contact lenses must be kept to natural colors.<br />
An appropriate amount of make-up (female) should be<br />
used to help convey an elevated and elegant look for our<br />
customers, all in our effort to provide the best overall<br />
experience.<br />
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TOPS<br />
_________________________________________________________<br />
______________________________________________________<br />
VISUAL REFERENCE<br />
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STARBUCKS<br />
You're invited to wear a range of subdued shirt colors beyond black and<br />
white, including gray, navy, dark denim and brown. Solids are your friends,<br />
and so are smaller, tighter, low-contrast patterns. Undershirts do not need to<br />
match the shirt color but still need to be in the palette (pages 9-10).<br />
Choose a clean shirt appropriate for food service that allows freedom of<br />
movement without presenting a safety hazard. Shirts must be tucked in. Shirts<br />
may be worn untucked if the bottom hem is long enough so that your<br />
midsection won't be exposed when bending down or reaching overhead, but<br />
generally not longer than your back pants pocket. Ask your manager in<br />
advance if you are unsure about a shirt choice.<br />
COLOR _____________________________________________________<br />
Black, white, gray, navy, dark denim, brown (subdued color range)<br />
PATTERN _____________________________________________________<br />
REFERENCE<br />
Small stripes and tight patterns. Base color of any shirt should be in acceptable color range. Patterns<br />
should be muted and subdued.<br />
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TOPS<br />
______________________________________________________<br />
YES LIST _____________________________________________________<br />
Black, white, gray, navy and brown as solids or base color for a subdued, small-print,<br />
low-contrast pattern.<br />
Tight pattern in color palette<br />
Polo shirt in color palette<br />
Dark blouse in subtle pattern<br />
Tight pattern in color palette<br />
Dark denim in consistent wash<br />
Button-down in color palette<br />
Short-sleeve button down<br />
Button-down in color palette<br />
Button-up with sweater, both<br />
within color palette<br />
Cotton zip pullover<br />
Turtleneck<br />
3/4 sleeve with trim<br />
_____________________________________________________<br />
FEMALE BLOUSE SILHOUETTES:<br />
15<br />
NECKLINES: Crewneck, boatneck, V-neck allowed for women<br />
STYLES: - Button-down (short- or long- sleeve), 3/4 sleeve, long-sleeve, polo<br />
- Blouses must be free of cut patterns that expose backs, shoulders, and arms.<br />
- Designs must be free of cuts.<br />
TOP STANDARD: - Collared shirts are mandatory for male partners.<br />
- Female partners however may deviate from collared shirts given the<br />
wide variety of blouse designs.<br />
For Starbucks Reserve partners, collared shirts are mandatory<br />
for both male and female partners.
STARBUCKS<br />
_____________________________________________________<br />
NO LIST<br />
Plaid, big patterns, patterns using different color, sweat shirts, cap-sleeve and shortsleeve<br />
crew neck or V-neck T-shirts. Embroidery, detail or pattern that competes with<br />
or is distracting under the apron. No manufacturer's logo on tops unless it is small,<br />
on shirt pockets or sleeves.<br />
_________________________________________________<br />
NO SILHOUETTES:<br />
X Exposed shoulders, more than two open buttons, unzipped tops,<br />
plunging neckline, T-shirts, patterns with cuts<br />
Plaid Stripes not within color Pattern not within color Plaid Embroidery too busy under Pattern not tight, not in<br />
palette<br />
palette<br />
apron; pattern contrast too color palette<br />
bold<br />
Animal print<br />
Inconsistent wash<br />
Neckline falls below apron<br />
top<br />
Hoodie T-shirt Manufacturer's logo<br />
Plaid<br />
too big<br />
Pattern not in color palette<br />
Sweatshirt<br />
Hooded shirts Plaid<br />
Cap-sleeve T-shirt<br />
Pattern not tight Pattern not tight<br />
Pattern not in color palette<br />
Two-tone<br />
Two-tone<br />
Embroidery too busy under<br />
apron<br />
Dri-Fit<br />
Crew neck T-shirt<br />
Camisa chino<br />
Embroidery too busy under<br />
apron<br />
Animal print Pattern not tight Cap-sleeve T-shirt Cap-sleeve T-shirt<br />
Pattern not in color palette Pattern not in color<br />
palette, not tight<br />
Animal print<br />
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BOTTOMS<br />
___________________________________________________________<br />
VISUAL __________________________________________________________<br />
REFERENCE<br />
Khaki<br />
Skinny jeans Skirt<br />
Shorts Black denim jeans<br />
Blue jeans Cuffed blue jeans Dress with leggings<br />
Dress with leggings<br />
Cotton pants<br />
_________________________________________________________<br />
YES LIST<br />
Darker wash denim or fabrics in black, gray, navy, brown and khaki with comfortable fit -<br />
durable and practical.<br />
Khaki Cotton Denim Selvedge denim Black denim<br />
Dark brown denim Dark gray denim Dark blue denim Dark blue denim Blue denim<br />
Belts may be worn following the above color palette.<br />
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STARBUCKS<br />
Wear pants, shorts, skirts or dresses in black, gray, navy, brown, and khaki<br />
(no white). Jeans are welcome too in darker washes and hues only (no light tones)<br />
as seen on the color palette (page 17). All clothing must be durable, practical and<br />
fit comfortably, without rips, tears, patches or distress.<br />
Shorts, skirts and dresses should be no shorter than two inches above the knee.<br />
__________________________________________________<br />
NO LIST<br />
Athletic, acrylic, or stretchy-fabric leggings worn alone. Overly long pant legs<br />
that drag on the floor. Leather. Prints. Inconsistent denim wash.<br />
Holes Baggy and saggy Athletic leggings Swaetpants Dragging on floor and<br />
color is too light<br />
Inconsistent wash<br />
Lightly washed<br />
Lightly washed<br />
inconsistent wash<br />
Blue<br />
Inconsistent wash<br />
Inconsistent wash<br />
Lightly washed<br />
Light brown<br />
Light blue<br />
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BOTTOMS<br />
___________________________________________________________<br />
MORE _____________________________________________________<br />
YES LIST<br />
Denim shorts Capri pants in color palette Denim shorts Jumpsuit<br />
Dress in color palette<br />
Skirt in color palette<br />
Jogger pants in color palette<br />
Square pants in color palette<br />
Selvedge denim<br />
Pants in color palette<br />
Pants in color palette<br />
Pants in color palette<br />
Shorts in color palette<br />
Jumper in color palette<br />
Pants in color palette<br />
Jeans in color palette<br />
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MORE _______________________________________________________<br />
NO LIST<br />
STARBUCKS<br />
Athletic pants Acrylic pants Lightly washed jeans<br />
Cargo pants<br />
Jeans with patches Ripped/torn jeans Skirt more than two inches<br />
above the knee<br />
Jeggings<br />
Dragging on floor Leather Printed White<br />
Leather Athletic pants Lightly washed jeans Stretched<br />
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_______________________________________________________<br />
SHOES<br />
Shoe color should be in black, brown, or gray (a small amount of accent color<br />
is allowed). Make sure your shoes provide support, comfort and safety.<br />
For personal safety-- and to avoid injury if you drop sharp or hot objects on<br />
your footwear -- shoes should have a closed toe and flat closed heel with as<br />
much coverage on the top of foot as possible. Always wear socks or hosiery.<br />
Starbucks does not require slip-resistant soles, but we strongly encourage you<br />
to wear them to reduce the risk of falls or injuries.<br />
YES _______________________________________________________<br />
LIST<br />
Leather, faux leather, suede, rubber or other similar materials in black, brown and<br />
gray.<br />
Leather<br />
Suede Rubber Leather<br />
Lace-up boots<br />
Leather<br />
Faux-leather with accent Rubber with white accent Leather with white accent Leather Closed-heel clogs<br />
Leather with white accent Suede with white accent Leather Leather<br />
Ankle boots<br />
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STARBUCKS<br />
_____________________________________________________<br />
NO LIST<br />
Canvas, mesh, open-weave, open-toe, open-back shoes, sandals or slingbacks.<br />
No white shoes.<br />
Open-toe shoes Flip-flops Canvas Sandals Canvas<br />
Open-back shoes Open-heel shoes Crocs UGG-style boots Mesh with open weave<br />
Canvas<br />
White<br />
Two-tone<br />
Two-tone<br />
Boat shoes<br />
Two-tone Two-tone<br />
Mesh with open weave Cowboy boots or 3/4 lengths Knee-high boots<br />
boots<br />
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_______________________________________________________<br />
HATS<br />
Top of your look with fedoras and other suitable hats in brown, gray or black, making<br />
sure they are clean and free from snags.<br />
As an alternative to the detailed Hair options, hats are best option to help us comply<br />
to local food safety standards. You may provide your own or use the Starbucks issued<br />
hat.<br />
A small manufacturer's logo on the side or back is okay, but not at the front. Always<br />
wear the bill forward.<br />
_______________________________________________________<br />
YES LIST<br />
Fedora, bowler, baseball cap (plain, solid color), Starbucks logo hat, flat cap,<br />
newsboy, Panama or trilby.<br />
Trilby Flat cap Panama Cap with Starbucks logo<br />
Fedora<br />
Baseball cap with<br />
manufacturer's logo on the side<br />
Baseball cap with<br />
manufacturer's logo on the side<br />
Bowler<br />
Newsboy<br />
Fedora<br />
Trilby<br />
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STARBUCKS<br />
_______________________________________________________<br />
NO LIST<br />
Bucket hat, beanie, berets, visor, anything with large non-Starbucks logo or<br />
patterns.<br />
Bucket hat Logo in front Fedora with pattern Too busy<br />
Tone-on-tone logo<br />
Dirty, weathered<br />
Sports team<br />
Beanie<br />
Floppy brims that impede<br />
vision<br />
Cowboy hat<br />
Bill facing backward<br />
Rap cap<br />
Straw hat<br />
Beret<br />
24<br />
Bill facing backward<br />
Beanie<br />
Visor
ACCENTS<br />
_______________________________________________________<br />
Love to wear a tie? Feel free to incorporate an optional accent (just make sure<br />
it is not the main event of your outfit). Your accent colors can go far beyond<br />
the colors represented in the palette (pages 9-10). Choose items that harmonize<br />
rather than clash with your outfit or distract from your apron. A tie or scarf<br />
must not cover the top of the apron or your name.<br />
_______________________________________________________<br />
TIE YES LIST<br />
Solid colors, simple patterns or prints work best.<br />
_______________________________________________________<br />
SCARF YES LIST<br />
Solid colors, simple patterns or prints work best. Must be tucked behind the apron.<br />
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STARBUCKS<br />
_______________________________________________________<br />
TIE NO LIST<br />
Neon, white, gold, silver, loud or distracting patterns; anything that clashes with shirt<br />
and apron.<br />
Clashes with apron<br />
Clashes with apron<br />
Too busy<br />
Too busy<br />
Too busy<br />
White<br />
White<br />
_______________________________________________________<br />
SCARF NO LIST<br />
Loud or distracting patterns; anything that clashes with shirt and covers the apron.<br />
Too large and long Too lose Interferes with apron Too large and long Interferes with apron<br />
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ACCENTS<br />
_______________________________________________________<br />
If your socks are not a focal point of your outfit (if pant legs reach near your<br />
ankles), feel free to wear a pop of pattern or color. If your socks or tights are a<br />
focal point of your outfit (especially if you are wearing shorts or a skirt),<br />
please follow the same color pattern guidelines as "Tops" (pages 13-16)--<br />
subdued patterns and colors that complement rather than distract from your<br />
outfit.<br />
_______________________________________________________<br />
SOCKS YES LIST<br />
Solid colors, simple patterns or prints work best.<br />
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STARBUCKS<br />
_______________________________________________________<br />
SOCKS NO LIST<br />
Neon, loud or distracting graphics.<br />
Distracting or copyright<br />
imagery<br />
Manufacturer's logo<br />
too large<br />
Distracting or copyright<br />
imagery<br />
Distracting or copyright<br />
imagery<br />
Mismatched<br />
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And now the finishing touches.<br />
NAILS<br />
________________________________________________________<br />
Please make sure your fingernails are clean, well manicured and of either short or<br />
moderate length. No nail polish or artificial nail coverings of any kinds—nothing<br />
that could chip or slip into food or drinks.<br />
________________________________________________________<br />
JEWELRY / PIERCINGS<br />
Keep earrings small or moderately sized. No more than two earrings per ear. Small<br />
ear gauges are allowed. Nose stud is not allowed (no septum piercings or rings). No<br />
other pierced jewelry or body adornments are allowed, including tongue studs. For<br />
food-safety reasons, no jewelry on hands or forearms (including watches, bracelets<br />
or wristbands), with the exception of one ring in the form of a plain band. Any other<br />
jewelry, such as necklaces, must be simple in design, must not be a health or safety<br />
hazard and must be worn under clothing. Medical alert necklaces are allowed.<br />
________________________________________________________<br />
TATTOOS<br />
Visible tattoos on face and throat are not allowed. Other visible tattoos are<br />
permitted so long as they don’t contain obscene, profane, racist, sexual, or<br />
objectionable words or imagery. Please cover any not-allowed tattoos with clothing<br />
compliant with our Dress Code (like long-sleeve shirts, pants, turtlenecks) or<br />
concealing makeup. No arm-sleeve accessories including athletics sleeves. Due to<br />
hand-washing requirements, there are no acceptable methods for covering<br />
inappropriate hand tattoos, including bandages, makeup or foodservice gloves.<br />
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STARBUCKS<br />
________________________________________________________<br />
SWEATERS AND JACKETS<br />
In cooler temperatures, sweaters in the color palette (pages 9-10) are okay to wear.<br />
Sweatshirts or hooded shirts are not acceptable. No logos or writing other than a<br />
small manufacturer’s logo.<br />
________________________________________________________<br />
PINS<br />
Only securely fastened buttons or pins issued by Starbucks (for special recognition<br />
or a promotion) are welcome. Only a maximum of three (3) pins are allowed to be<br />
worn.<br />
________________________________________________________<br />
PERSONAL HYGIENE<br />
Please follow all reasonable personal grooming standards, including regular bathing<br />
and use of deodorant. Perfume or fragrant grooming products cannot be worn, as<br />
the smell can affect the taste and aroma of our coffee.<br />
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________________________________________________________<br />
MATERNITY<br />
If you are pregnant, you must wear clothing in colors and patterns consistent with<br />
these guidelines; however, stretch materials and longer shirts are permitted.<br />
________________________________________________________<br />
EXCEPTIONS<br />
Talk with your manager or call the Partner Resources Support Center at<br />
(02) 896 27 55 for more information about exceptions.<br />
________________________________________________________<br />
IN CLOSING<br />
You are expected to follow these standards during the workday. If you come to work<br />
inappropriately dressed or with unacceptable appearance, you may not be<br />
permitted to start your shift. Failure to adhere to the Dress Code may result in<br />
corrective action, including separation from employment.<br />
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