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a member of the Rustan Group of Companies<br />

Starbucks Dress Code<br />

<strong>LOOKBOOK</strong><br />

Confidential - For Internal Use Only. Images and information are provided as examples only,


1


STARBUCKS<br />

HELLO,<br />

We are inviting you to bring your personal taste and<br />

handcrafted style to work.<br />

As ambassadors of the Starbucks brand, you should<br />

feel proud of your own look as you tie on the green<br />

apron. Our dress code reflects the professionalism you<br />

bring to your craft, the commitment to making every<br />

moment right and the inclusive welcome at the heart<br />

of our brand.<br />

We hope this Dress Code Lookbook gets you excited<br />

to open your closets and have fun.<br />

2


What handcrafted style looks like.<br />

3<br />

1


STARBUCKS<br />

4


PERSONAL APPEARANCE<br />

You are the face of our beloved brand,<br />

connecting with customers every day.<br />

You're expected to present a clean and<br />

professional appearance when<br />

starting every shift. In keeping with this<br />

Dress Code, make sure your clothing is<br />

clean, hemmed, wrinkle-free and in good<br />

repair.<br />

We trust that you to make the right<br />

choices, but if you have questions, your<br />

manager is there to help guide you. Store<br />

managers ultimately make the call as to<br />

what's okay within the Dress Code and<br />

what's not. If you come to work<br />

inappropriately dressed or with<br />

unacceptable appearance , you may not to<br />

be permitted to start your shift.<br />

5


6


APRON<br />

You are responsible for keeping your apron<br />

looking sharp - laundered, free of holes, tears,<br />

stains, etc. Please come to work with a clean,<br />

wrinkle-free apron.<br />

Wear your name on your apron during each<br />

shift as specified by operational standards.<br />

Aprons must be worn full-length,<br />

not folded in half and not tied in<br />

front. No other modifications should be made<br />

to the apron unless specified by Retail<br />

Operations guidelines. For food safety, remove<br />

your apron while on breaks, taking out trash<br />

or while in the restroom.<br />

Starbucks Reserve partners must wear the<br />

special Reserve apron allocated to them.<br />

If at some point you are no longer part of our<br />

Starbucks Team, please return all aprons in<br />

good condition (other than normal wear and<br />

tear).<br />

7


NAME _________________________________________<br />

BADGE<br />

Wear it attached to the upper left corner of your<br />

apron. Make sure that your name appears legible.<br />

Always keep it clean.<br />

8


__________________________________________________<br />

COLOR PALETTE<br />

Here is an at-a-glance view of the color spectrum and material<br />

choices that you will see referenced in the upcoming sections.<br />

______________________________________________________<br />

COLOR<br />

Black<br />

Charcoal<br />

Gray<br />

Navy<br />

MATERIAL<br />

______________________________________________________<br />

Cotton<br />

Polyester<br />

Leather<br />

Canvas<br />

9


S T A R B U C K S<br />

COLOR _______________________________________________________<br />

Brown Khaki White<br />

MATERIAL _______________________________________________________<br />

Denim Selvedge denim Wool<br />

NO ____________________________________________________<br />

LIST<br />

Inconsistent wash Inconsistent wash<br />

Inconsistent wash Inconsistent wash<br />

Dri-Fit<br />

Inconsistent wash<br />

Inconsistent wash<br />

Light brown<br />

denim 10


_______________________________________________________<br />

PERSONAL PRIDE<br />

H A I R<br />

If caps are not worn, for food safety reasons, hair MUST<br />

be impeccable and brushed very neatly to keep away<br />

from the face. For both men and women, hair product<br />

must be used to refine hair, especially to help maintain<br />

disheveled, fly away or baby hair.<br />

Short hair (above shoulder) should be clipped away<br />

from the face and neatly tied back with plain clips, pins<br />

or hair bands, while medium to long hair (shoulder<br />

length and longer) MUST be neatly combed, clipped and<br />

tied back and kept away from the face for hygiene and<br />

safety reasons.<br />

Hair color must be kept to natural tones; no unnatural<br />

color dyes, streaks, sprays, glitter, chalk or temporary<br />

hair color products.<br />

For hygiene and food safety reasons, faces must be free<br />

of facial hair (stubble, moustache, and beards).<br />

11


S T A R B U C K S<br />

F A C E<br />

As part of our overall service experience, it is essential<br />

that our partners both (male and female) always look<br />

fresh, clean and welcoming when facing our customers.<br />

Female partners must enhance their appearance the use<br />

of make-up products including lip stick or gloss and<br />

blush. Contact lenses must be kept to natural colors.<br />

An appropriate amount of make-up (female) should be<br />

used to help convey an elevated and elegant look for our<br />

customers, all in our effort to provide the best overall<br />

experience.<br />

12


TOPS<br />

_________________________________________________________<br />

______________________________________________________<br />

VISUAL REFERENCE<br />

13


STARBUCKS<br />

You're invited to wear a range of subdued shirt colors beyond black and<br />

white, including gray, navy, dark denim and brown. Solids are your friends,<br />

and so are smaller, tighter, low-contrast patterns. Undershirts do not need to<br />

match the shirt color but still need to be in the palette (pages 9-10).<br />

Choose a clean shirt appropriate for food service that allows freedom of<br />

movement without presenting a safety hazard. Shirts must be tucked in. Shirts<br />

may be worn untucked if the bottom hem is long enough so that your<br />

midsection won't be exposed when bending down or reaching overhead, but<br />

generally not longer than your back pants pocket. Ask your manager in<br />

advance if you are unsure about a shirt choice.<br />

COLOR _____________________________________________________<br />

Black, white, gray, navy, dark denim, brown (subdued color range)<br />

PATTERN _____________________________________________________<br />

REFERENCE<br />

Small stripes and tight patterns. Base color of any shirt should be in acceptable color range. Patterns<br />

should be muted and subdued.<br />

14


TOPS<br />

______________________________________________________<br />

YES LIST _____________________________________________________<br />

Black, white, gray, navy and brown as solids or base color for a subdued, small-print,<br />

low-contrast pattern.<br />

Tight pattern in color palette<br />

Polo shirt in color palette<br />

Dark blouse in subtle pattern<br />

Tight pattern in color palette<br />

Dark denim in consistent wash<br />

Button-down in color palette<br />

Short-sleeve button down<br />

Button-down in color palette<br />

Button-up with sweater, both<br />

within color palette<br />

Cotton zip pullover<br />

Turtleneck<br />

3/4 sleeve with trim<br />

_____________________________________________________<br />

FEMALE BLOUSE SILHOUETTES:<br />

15<br />

NECKLINES: Crewneck, boatneck, V-neck allowed for women<br />

STYLES: - Button-down (short- or long- sleeve), 3/4 sleeve, long-sleeve, polo<br />

- Blouses must be free of cut patterns that expose backs, shoulders, and arms.<br />

- Designs must be free of cuts.<br />

TOP STANDARD: - Collared shirts are mandatory for male partners.<br />

- Female partners however may deviate from collared shirts given the<br />

wide variety of blouse designs.<br />

For Starbucks Reserve partners, collared shirts are mandatory<br />

for both male and female partners.


STARBUCKS<br />

_____________________________________________________<br />

NO LIST<br />

Plaid, big patterns, patterns using different color, sweat shirts, cap-sleeve and shortsleeve<br />

crew neck or V-neck T-shirts. Embroidery, detail or pattern that competes with<br />

or is distracting under the apron. No manufacturer's logo on tops unless it is small,<br />

on shirt pockets or sleeves.<br />

_________________________________________________<br />

NO SILHOUETTES:<br />

X Exposed shoulders, more than two open buttons, unzipped tops,<br />

plunging neckline, T-shirts, patterns with cuts<br />

Plaid Stripes not within color Pattern not within color Plaid Embroidery too busy under Pattern not tight, not in<br />

palette<br />

palette<br />

apron; pattern contrast too color palette<br />

bold<br />

Animal print<br />

Inconsistent wash<br />

Neckline falls below apron<br />

top<br />

Hoodie T-shirt Manufacturer's logo<br />

Plaid<br />

too big<br />

Pattern not in color palette<br />

Sweatshirt<br />

Hooded shirts Plaid<br />

Cap-sleeve T-shirt<br />

Pattern not tight Pattern not tight<br />

Pattern not in color palette<br />

Two-tone<br />

Two-tone<br />

Embroidery too busy under<br />

apron<br />

Dri-Fit<br />

Crew neck T-shirt<br />

Camisa chino<br />

Embroidery too busy under<br />

apron<br />

Animal print Pattern not tight Cap-sleeve T-shirt Cap-sleeve T-shirt<br />

Pattern not in color palette Pattern not in color<br />

palette, not tight<br />

Animal print<br />

16


BOTTOMS<br />

___________________________________________________________<br />

VISUAL __________________________________________________________<br />

REFERENCE<br />

Khaki<br />

Skinny jeans Skirt<br />

Shorts Black denim jeans<br />

Blue jeans Cuffed blue jeans Dress with leggings<br />

Dress with leggings<br />

Cotton pants<br />

_________________________________________________________<br />

YES LIST<br />

Darker wash denim or fabrics in black, gray, navy, brown and khaki with comfortable fit -<br />

durable and practical.<br />

Khaki Cotton Denim Selvedge denim Black denim<br />

Dark brown denim Dark gray denim Dark blue denim Dark blue denim Blue denim<br />

Belts may be worn following the above color palette.<br />

17


STARBUCKS<br />

Wear pants, shorts, skirts or dresses in black, gray, navy, brown, and khaki<br />

(no white). Jeans are welcome too in darker washes and hues only (no light tones)<br />

as seen on the color palette (page 17). All clothing must be durable, practical and<br />

fit comfortably, without rips, tears, patches or distress.<br />

Shorts, skirts and dresses should be no shorter than two inches above the knee.<br />

__________________________________________________<br />

NO LIST<br />

Athletic, acrylic, or stretchy-fabric leggings worn alone. Overly long pant legs<br />

that drag on the floor. Leather. Prints. Inconsistent denim wash.<br />

Holes Baggy and saggy Athletic leggings Swaetpants Dragging on floor and<br />

color is too light<br />

Inconsistent wash<br />

Lightly washed<br />

Lightly washed<br />

inconsistent wash<br />

Blue<br />

Inconsistent wash<br />

Inconsistent wash<br />

Lightly washed<br />

Light brown<br />

Light blue<br />

18


BOTTOMS<br />

___________________________________________________________<br />

MORE _____________________________________________________<br />

YES LIST<br />

Denim shorts Capri pants in color palette Denim shorts Jumpsuit<br />

Dress in color palette<br />

Skirt in color palette<br />

Jogger pants in color palette<br />

Square pants in color palette<br />

Selvedge denim<br />

Pants in color palette<br />

Pants in color palette<br />

Pants in color palette<br />

Shorts in color palette<br />

Jumper in color palette<br />

Pants in color palette<br />

Jeans in color palette<br />

19


MORE _______________________________________________________<br />

NO LIST<br />

STARBUCKS<br />

Athletic pants Acrylic pants Lightly washed jeans<br />

Cargo pants<br />

Jeans with patches Ripped/torn jeans Skirt more than two inches<br />

above the knee<br />

Jeggings<br />

Dragging on floor Leather Printed White<br />

Leather Athletic pants Lightly washed jeans Stretched<br />

20


_______________________________________________________<br />

SHOES<br />

Shoe color should be in black, brown, or gray (a small amount of accent color<br />

is allowed). Make sure your shoes provide support, comfort and safety.<br />

For personal safety-- and to avoid injury if you drop sharp or hot objects on<br />

your footwear -- shoes should have a closed toe and flat closed heel with as<br />

much coverage on the top of foot as possible. Always wear socks or hosiery.<br />

Starbucks does not require slip-resistant soles, but we strongly encourage you<br />

to wear them to reduce the risk of falls or injuries.<br />

YES _______________________________________________________<br />

LIST<br />

Leather, faux leather, suede, rubber or other similar materials in black, brown and<br />

gray.<br />

Leather<br />

Suede Rubber Leather<br />

Lace-up boots<br />

Leather<br />

Faux-leather with accent Rubber with white accent Leather with white accent Leather Closed-heel clogs<br />

Leather with white accent Suede with white accent Leather Leather<br />

Ankle boots<br />

21


STARBUCKS<br />

_____________________________________________________<br />

NO LIST<br />

Canvas, mesh, open-weave, open-toe, open-back shoes, sandals or slingbacks.<br />

No white shoes.<br />

Open-toe shoes Flip-flops Canvas Sandals Canvas<br />

Open-back shoes Open-heel shoes Crocs UGG-style boots Mesh with open weave<br />

Canvas<br />

White<br />

Two-tone<br />

Two-tone<br />

Boat shoes<br />

Two-tone Two-tone<br />

Mesh with open weave Cowboy boots or 3/4 lengths Knee-high boots<br />

boots<br />

22


_______________________________________________________<br />

HATS<br />

Top of your look with fedoras and other suitable hats in brown, gray or black, making<br />

sure they are clean and free from snags.<br />

As an alternative to the detailed Hair options, hats are best option to help us comply<br />

to local food safety standards. You may provide your own or use the Starbucks issued<br />

hat.<br />

A small manufacturer's logo on the side or back is okay, but not at the front. Always<br />

wear the bill forward.<br />

_______________________________________________________<br />

YES LIST<br />

Fedora, bowler, baseball cap (plain, solid color), Starbucks logo hat, flat cap,<br />

newsboy, Panama or trilby.<br />

Trilby Flat cap Panama Cap with Starbucks logo<br />

Fedora<br />

Baseball cap with<br />

manufacturer's logo on the side<br />

Baseball cap with<br />

manufacturer's logo on the side<br />

Bowler<br />

Newsboy<br />

Fedora<br />

Trilby<br />

23


STARBUCKS<br />

_______________________________________________________<br />

NO LIST<br />

Bucket hat, beanie, berets, visor, anything with large non-Starbucks logo or<br />

patterns.<br />

Bucket hat Logo in front Fedora with pattern Too busy<br />

Tone-on-tone logo<br />

Dirty, weathered<br />

Sports team<br />

Beanie<br />

Floppy brims that impede<br />

vision<br />

Cowboy hat<br />

Bill facing backward<br />

Rap cap<br />

Straw hat<br />

Beret<br />

24<br />

Bill facing backward<br />

Beanie<br />

Visor


ACCENTS<br />

_______________________________________________________<br />

Love to wear a tie? Feel free to incorporate an optional accent (just make sure<br />

it is not the main event of your outfit). Your accent colors can go far beyond<br />

the colors represented in the palette (pages 9-10). Choose items that harmonize<br />

rather than clash with your outfit or distract from your apron. A tie or scarf<br />

must not cover the top of the apron or your name.<br />

_______________________________________________________<br />

TIE YES LIST<br />

Solid colors, simple patterns or prints work best.<br />

_______________________________________________________<br />

SCARF YES LIST<br />

Solid colors, simple patterns or prints work best. Must be tucked behind the apron.<br />

25


STARBUCKS<br />

_______________________________________________________<br />

TIE NO LIST<br />

Neon, white, gold, silver, loud or distracting patterns; anything that clashes with shirt<br />

and apron.<br />

Clashes with apron<br />

Clashes with apron<br />

Too busy<br />

Too busy<br />

Too busy<br />

White<br />

White<br />

_______________________________________________________<br />

SCARF NO LIST<br />

Loud or distracting patterns; anything that clashes with shirt and covers the apron.<br />

Too large and long Too lose Interferes with apron Too large and long Interferes with apron<br />

26


ACCENTS<br />

_______________________________________________________<br />

If your socks are not a focal point of your outfit (if pant legs reach near your<br />

ankles), feel free to wear a pop of pattern or color. If your socks or tights are a<br />

focal point of your outfit (especially if you are wearing shorts or a skirt),<br />

please follow the same color pattern guidelines as "Tops" (pages 13-16)--<br />

subdued patterns and colors that complement rather than distract from your<br />

outfit.<br />

_______________________________________________________<br />

SOCKS YES LIST<br />

Solid colors, simple patterns or prints work best.<br />

27


STARBUCKS<br />

_______________________________________________________<br />

SOCKS NO LIST<br />

Neon, loud or distracting graphics.<br />

Distracting or copyright<br />

imagery<br />

Manufacturer's logo<br />

too large<br />

Distracting or copyright<br />

imagery<br />

Distracting or copyright<br />

imagery<br />

Mismatched<br />

28


And now the finishing touches.<br />

NAILS<br />

________________________________________________________<br />

Please make sure your fingernails are clean, well manicured and of either short or<br />

moderate length. No nail polish or artificial nail coverings of any kinds—nothing<br />

that could chip or slip into food or drinks.<br />

________________________________________________________<br />

JEWELRY / PIERCINGS<br />

Keep earrings small or moderately sized. No more than two earrings per ear. Small<br />

ear gauges are allowed. Nose stud is not allowed (no septum piercings or rings). No<br />

other pierced jewelry or body adornments are allowed, including tongue studs. For<br />

food-safety reasons, no jewelry on hands or forearms (including watches, bracelets<br />

or wristbands), with the exception of one ring in the form of a plain band. Any other<br />

jewelry, such as necklaces, must be simple in design, must not be a health or safety<br />

hazard and must be worn under clothing. Medical alert necklaces are allowed.<br />

________________________________________________________<br />

TATTOOS<br />

Visible tattoos on face and throat are not allowed. Other visible tattoos are<br />

permitted so long as they don’t contain obscene, profane, racist, sexual, or<br />

objectionable words or imagery. Please cover any not-allowed tattoos with clothing<br />

compliant with our Dress Code (like long-sleeve shirts, pants, turtlenecks) or<br />

concealing makeup. No arm-sleeve accessories including athletics sleeves. Due to<br />

hand-washing requirements, there are no acceptable methods for covering<br />

inappropriate hand tattoos, including bandages, makeup or foodservice gloves.<br />

29


STARBUCKS<br />

________________________________________________________<br />

SWEATERS AND JACKETS<br />

In cooler temperatures, sweaters in the color palette (pages 9-10) are okay to wear.<br />

Sweatshirts or hooded shirts are not acceptable. No logos or writing other than a<br />

small manufacturer’s logo.<br />

________________________________________________________<br />

PINS<br />

Only securely fastened buttons or pins issued by Starbucks (for special recognition<br />

or a promotion) are welcome. Only a maximum of three (3) pins are allowed to be<br />

worn.<br />

________________________________________________________<br />

PERSONAL HYGIENE<br />

Please follow all reasonable personal grooming standards, including regular bathing<br />

and use of deodorant. Perfume or fragrant grooming products cannot be worn, as<br />

the smell can affect the taste and aroma of our coffee.<br />

30


________________________________________________________<br />

MATERNITY<br />

If you are pregnant, you must wear clothing in colors and patterns consistent with<br />

these guidelines; however, stretch materials and longer shirts are permitted.<br />

________________________________________________________<br />

EXCEPTIONS<br />

Talk with your manager or call the Partner Resources Support Center at<br />

(02) 896 27 55 for more information about exceptions.<br />

________________________________________________________<br />

IN CLOSING<br />

You are expected to follow these standards during the workday. If you come to work<br />

inappropriately dressed or with unacceptable appearance, you may not be<br />

permitted to start your shift. Failure to adhere to the Dress Code may result in<br />

corrective action, including separation from employment.<br />

31

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