AI CHATBOT Use Case

22.06.2017 Views

CONFIDENTIAL WAVESOUTH. PROPRIETARY - INTERNAL USE ONLY This document contains proprietary information that shall be distributed, routed or made available only within WAVESOUTH and Affiliates / Strategic Partners , except with written permission of WAVESOUTH. BROADBAND NETWORK DESIGN & ENGINEERING REVOLUTIONIZING THE COMMUNICATION CHANNEL Your Brand Artificial Intelligence CHATBOT Profit Generation Platform tailor made for Your Your Brand Your Brand Your Brand facilitating business to increase profitability with Artificial intelligence driven Customer interaction Bot

CONFIDENTIAL<br />

WAVESOUTH. PROPRIETARY - INTERNAL USE ONLY<br />

This document contains proprietary information that shall be distributed, routed or made available<br />

only within WAVESOUTH and Affiliates / Strategic Partners , except with written permission of WAVESOUTH.<br />

BROADBAND NETWORK DESIGN & ENGINEERING<br />

REVOLUTIONIZING THE COMMUNICATION CHANNEL<br />

Your Brand<br />

Artificial Intelligence <strong>CHATBOT</strong> Profit<br />

Generation Platform tailor made for<br />

Your<br />

Your Brand<br />

Your Brand<br />

Your Brand<br />

facilitating business to<br />

increase profitability with<br />

Artificial intelligence driven<br />

Customer interaction Bot


THE CHALLENGE<br />

In an ever growing competitive market, retail companies need to find<br />

innovative, disruptive and cost effective ways to increase<br />

their subscriber base.<br />

With sales under pressure in a saturated market and tight marketing<br />

budgets, growing this subscriber base has never been more challenging.<br />

www.chatbotsolutions.co.za


INTRODUCING<br />

Chatbot’s are artificial intelligence driven<br />

customer interaction bots that replace the<br />

human interaction in the business.<br />

Artificial intelligence (<strong>AI</strong>) driven Chatbot customer interaction provides a unique new<br />

media channel for communication & advertising offering all the benefits of direct<br />

marketing.<br />

Unlike other media, <strong>AI</strong> Chatbot can provide detailed real-time analytics similar to<br />

online marketing. Ads can also be targeted to specific groups and campaigns can be<br />

updated on-the-fly.<br />

• Cost effective<br />

• Targeted<br />

• Limited waste<br />

• Captive audience<br />

• Measureable<br />

www.chatbotsolutions.co.za


INTRODUCING<br />

Chatbot’s are artificial intelligence driven<br />

customer interaction bots that replace the<br />

human interaction in the business.<br />

Example<br />

• Consumer interacting with a tablet (or kiosk). Customers can access the <strong>AI</strong><br />

Chatbot to get all the information about prescriptions in a very intuitive<br />

way.<br />

• This is very important and appealing for next generation shoppers –<br />

millennials.<br />

Benefits<br />

• This will reduce 1000’s of customer<br />

support, marketing and presale hours –<br />

huge productivity, avoiding sick people to<br />

attain the store!<br />

• <strong>AI</strong> Chatbot has the knowledge and hence it<br />

is no longer people dependent. New staff<br />

can use the <strong>AI</strong> Chatbot to train themselves<br />

www.chatbotsolutions.co.za


<strong>AI</strong> Chatbot<br />

LEAD<br />

GENERATOR<br />

Artificial Intelligence Chatbot makes it possible for retail<br />

companies to produce 1,000’s or more qualified leads<br />

per month<br />

These leads are subscribers interested in<br />

switching to your business<br />

www.chatbotsolutions.co.za


HOW<br />

IT WORKS<br />

STEP 1<br />

Register your business on our <strong>AI</strong><br />

<strong>CHATBOT</strong> platform. Zoro.im will develop<br />

a custom <strong>AI</strong> Chatbot for your business<br />

STEP 3<br />

Customer starts interacting<br />

with your Brand through the <strong>AI</strong><br />

Chatbot interface<br />

STEP 5<br />

Deploy your <strong>AI</strong> Chatbot across<br />

all stores<br />

STEP 3 STEP 4<br />

Product<br />

WWW<br />

STEP 2<br />

Place the <strong>AI</strong> Chatbot on your website and<br />

your Facebook messenger app<br />

STEP 4<br />

<strong>AI</strong> Chatbot starts learning about<br />

their buying behavior and<br />

synchronizes products that may be<br />

of interest to the consumer<br />

STEP 6<br />

Your Brand receives a<br />

qualified lead, ready for<br />

conversion, thus increasing<br />

the number of products<br />

bought by each customer,<br />

thereby increasing sales and<br />

revenue<br />

www.chatbotsolutions.co.za


WHAT<br />

IS UNIQUE?<br />

Using <strong>AI</strong> <strong>CHATBOT</strong> to increase profitability<br />

• Reward customers for being<br />

fans and broadcasting ads to<br />

their friends and colleagues.<br />

• Leveraging your subscriber<br />

base to become marketing<br />

agents<br />

• Viral growth through word of<br />

mouth<br />

• Cost effective<br />

• Great reach<br />

• Results from campaigns are<br />

measurable<br />

• Targeted<br />

• Captivated<br />

• Disruptive growth strategy<br />

aimed directly at competition<br />

• Entertaining and informative<br />

www.chatbotsolutions.co.za


WHAT IS THE<br />

POTENTIAL?<br />

Your Brand can generate<br />

1000’s<br />

+<br />

Benefits to Your Brand<br />

• 1 st Artificial Intelligence Chatbot based lead generator<br />

deployment in India’s massive market.<br />

• Disruptive growth strategy aimed at subscribers<br />

• Revenue differentiation.<br />

• Cost effective acquisition tool.<br />

• Complete Manage Service<br />

Qualified leads per month using<br />

www.chatbotsolutions.co.za


THE SOLUTION<br />

SERVICE DESCRIPTION<br />

Implementation process:<br />

1. <strong>AI</strong> Chatbot integration to your brand’s website & database<br />

2. Capture interest via Web , Facebook Messenger, and App<br />

3. Send invitational SMS to interested consumers<br />

4. Capture leads via Chatbot form<br />

5. Provide leads to your sales department<br />

Additional Features:<br />

• Optional subscriber incentive platform<br />

• Seamless integration into existing database platform<br />

• Detailed reporting<br />

• <strong>Use</strong>r-friendly management tools<br />

www.chatbotsolutions.co.za


DEPLOYMENT<br />

STRATEGY<br />

Phase 1 Phase 2 Phase 3<br />

Integration & POC<br />

Broader POC<br />

Full Service Activation<br />

• Integrate <strong>AI</strong> <strong>CHATBOT</strong> systems<br />

with web Database platform.<br />

• Integrate key products with<br />

your brand CRM (optional but<br />

recommended).<br />

• Target 1st 100K subscribers<br />

for <strong>AI</strong> <strong>CHATBOT</strong>.<br />

• Deploy <strong>AI</strong> Chatbot in 100<br />

stores via Android tablet<br />

• Run POC.<br />

• Analyze POC results.<br />

• Integrate with Facebook<br />

Messenger system.<br />

• Target 10% of subscriber<br />

base.<br />

• Deploy <strong>AI</strong> Chatbot in 1000<br />

stores via Android tablet<br />

• Run broader POC.<br />

www.chatbotsolutions.co.za<br />

• Analyze 2nd POC results.<br />

• Target 20% deployment of<br />

total distributors’ subscribers<br />

for <strong>AI</strong> <strong>CHATBOT</strong>.<br />

Deploy <strong>AI</strong> Chatbot in all<br />

stores via Android tablet<br />

• Run continuous <strong>AI</strong> <strong>CHATBOT</strong><br />

service.


<strong>CHATBOT</strong> SOLUTIONS<br />

MANAGED SERVICES<br />

<strong>AI</strong> <strong>CHATBOT</strong> platform is offered as a fully managed service by <strong>CHATBOT</strong> SOLUTIONS,<br />

this includes:<br />

Engineering Services:<br />

• Hardware system deployment.<br />

• Full system integration services.<br />

• System customizations.<br />

• Monitoring and support in line with service level agreements.<br />

• Technical support.<br />

<strong>CHATBOT</strong> SOLUTIONS also provides optional marketing and content services:<br />

Marketing Services:<br />

• Advertising strategy.<br />

• Incentive strategy.<br />

• Content generation.<br />

www.chatbotsolutions.co.za


COMMERCIALS<br />

There are two commercial offerings available to your Brand namely Cost Per Web & Cost Per Store.<br />

Cost Per Web<br />

Fixed yearly fee will be charged but<br />

there will be a charge for every<br />

transaction generated.<br />

Cost Per Store<br />

Fixed monthly fee will be charged to<br />

Stores but there will be a charge for<br />

every transaction generated.<br />

Estimated Potential<br />

• 8.7 Million <strong>AI</strong> <strong>CHATBOT</strong> subscribers<br />

• 44 Million ad impressions per month<br />

• 0.5% Engagement<br />

• 22 248 leads per month<br />

• 10% Conversion<br />

• 2 225 subscribers per month<br />

• $1 per lead<br />

Cost of Acquisition: $10<br />

www.chatbotsolutions.co.za


WHO WE ARE?<br />

• ZORO.IM is a venture started by Jimmy Padia, to help business engage their<br />

consumer, increase reach and sales using <strong>AI</strong> Chatbot.<br />

• Jimmy Padia and his team has sound experience in <strong>AI</strong> Chatbot and communication<br />

technologies.<br />

• By now, they have signed MOUs with 15+ companies across globe who will act as<br />

partners of ZORO.IM!<br />

ABOUT ZORO.IM:<br />

WWW.ZORO.IM<br />

ABOUT WAVESOUTH:<br />

Agile and efficient Telecom Consulting Engineering company with a powerful<br />

understanding of the telecoms industry gives the option of controlling the<br />

opportunities of revenue while having the option of creating unique offers,<br />

customised to suit customer needs.<br />

WWW.WAVESOUTH.NET<br />

www.chatbotsolutions.co.za


THANK YOU<br />

www.chatbotsolutions.co.za

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