Teximp Product guide English
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„service makes the<br />
difference“<br />
A fast and competent technical service needs different<br />
elements whose interaction must be coordinated. Well trained<br />
and enough technicians as well as the right equipment is as<br />
important as the understanding of each employee involved in the<br />
service process.<br />
Roman Bärlocher, Head of Service, <strong>Teximp</strong> SA<br />
ONLINE<br />
Service request<br />
Click on www.teximp.com/service and<br />
you will receive feedback within a few hours.<br />
<strong>Teximp</strong> 360° CNC Service solutions<br />
The exceptional service we provide to our clients means that our clients continue to benefit from our professional assistance after<br />
they have purchased one of our products. Our diversified and dedicated team of professionals have expertise in providing unmatched<br />
after-sale customer service to all our customers. Our service does not stop at the sale of products. It is afterwards that it becomes<br />
clear just how valuable fully comprehensive support is. Good service is characterised by the ability to rely on the knowledge<br />
and availability of experts long after you buy the product.<br />
What is your advantage if you place your investment at <strong>Teximp</strong>?<br />
• You are in safe hands with <strong>Teximp</strong><br />
every step of the way!<br />
• We have over 35 years of experience<br />
in the field of sales and after-sale customer<br />
services<br />
• Our team of 62 certified service technicians<br />
are at your disposal. All our<br />
service technicians are equipped with<br />
the latest tools and measuring equipment<br />
(Renishaw Ballbar, IPS Vibration<br />
Analyzer)<br />
• Our corporate fleet includes 41 service<br />
vans equipped with spare parts to<br />
cater to your every need<br />
• Each one of our 10 branches is fully<br />
equipped with all spare parts<br />
• We offer fair and transparent pricing<br />
for all our services and spare parts<br />
• We provide a customer guarantee for<br />
the availability of all spare parts due<br />
to wear and tear and all spare part for<br />
at least 10 years after the system has<br />
been commissioned.<br />
• We work closely with FMS (Field<br />
Management System). All information<br />
is served in real time.<br />
We keep your machines running!<br />
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