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LIFE IN STYLE MAGAZINE - MAY 2017

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<strong>LIFE</strong> <strong>IN</strong> <strong>STYLE</strong><br />

‘CO-CREAT<strong>IN</strong>G GREATNESS’<br />

<strong>MAY</strong> <strong>2017</strong><br />

BEST OF<br />

SPR<strong>IN</strong>G<br />

What We’re Up To So<br />

Far In Each Department<br />

“WHAT’S HOT” <strong>IN</strong><br />

LONDON & PARIS<br />

The new hot spots to<br />

see and be seen!<br />

AMBASSADOR OF THE MONTH<br />

CONGRATULATIONS<br />

MADARA!<br />

RL DEST<strong>IN</strong>ATIONS<br />

Discover the Iconic RRL Ranch in<br />

Colorado!


1 THE EDITOR’S LETTER<br />

Dear Teams,<br />

Welcome to the May issue of the renewed Life In Style magazine!<br />

In light of a recent change in organisational structure we wanted to take the opportunity to introduce you to the new<br />

Retail Operations Team.<br />

As a Retail Operations team we are taking on the challenge to revisit every part of your daily store routine with the aim<br />

of elevating client experience whilst improving overall efficiency.<br />

We believe this is the formula to success:<br />

EFFECTIVE PROCESSES + EFFICIENT & MOTIVATED TEAMS = GREAT CLIENT EXPERIENCE<br />

How are we planning on applying this to RLS EU?<br />

We have divided the key elements to store efficiency in to the three pillars that constitute our team:<br />

Retail Operations Development, Workforce Management and Communications.<br />

Here’s a bit more about each of them:<br />

RETAIL OPERATIONS<br />

TOM CAWLEY<br />

Retail Operations Director<br />

1<br />

RETAIL OPS DEVELOPMENT<br />

Improve business processes<br />

and procedures to support the<br />

retail stores and client<br />

experience<br />

2<br />

WORKFORCE MANAGEMENT<br />

Leverage resource efficiently<br />

across the business recognising<br />

and maximising on opportunities<br />

3<br />

COMMUNICATIONS<br />

Improve communication between<br />

corporate and stores whilst<br />

generating motivation, brand<br />

loyalty and engagement<br />

SUNITA SAGOO<br />

Retail Ops.<br />

Senior Coordinator<br />

ANDI ISLAMI<br />

Retail Ops.<br />

Coordinator<br />

JUST<strong>IN</strong>A LUKAUSKAITE<br />

WFM<br />

Manager<br />

BLANCA ZUGAZA<br />

Communications<br />

Coordinator<br />

Please do reach out to us if there’s anything we can help you with, we are very much looking forward to working with<br />

all of you!


2<br />

ON THE COVER<br />

<strong>IN</strong>SIDE THIS MONTH’S ISSUE<br />

P. 32<br />

RL DEST<strong>IN</strong>ATIONS<br />

Discover the iconic RRL Ranch in<br />

Colorado!<br />

P. 06<br />

BEST OF SPR<strong>IN</strong>G<br />

Recap by department<br />

+ RLS EU Polo video<br />

P. 26<br />

‘WHAT’S HOT’ <strong>IN</strong><br />

LONDON & PARIS<br />

Where to see and be seen!<br />

P. 30<br />

AMBASSADOR OF THE MONTH<br />

Congratulations Madara!<br />

03<br />

05<br />

15<br />

17<br />

23<br />

24<br />

25<br />

28<br />

31<br />

35<br />

37<br />

39<br />

42<br />

BEST OF SPR<strong>IN</strong>G<br />

Watch on RL Today the updated RLS, EU Polo Video!<br />

POLO MW/WW/CW BUY<strong>IN</strong>G<br />

Discover what’s new in stores!<br />

POLO MARKET<strong>IN</strong>G HIGHLIGHTS<br />

All about the Kids Easter initiative in Regent St, London<br />

LUXURY MW/WW BUY<strong>IN</strong>G<br />

The new luxury essentials you need to know about<br />

SOCIAL MEDIA<br />

Follow us and keep up with the World of Ralph Lauren!<br />

‘WHAT’S HOT’ <strong>IN</strong> LONDON & PARIS<br />

The latest hot spots to see and be seen<br />

RETAIL PERFORMANCE<br />

Indian lunch at Ralph’s and Connect news<br />

RL AMBASSADOR OF THE MONTH<br />

Congratulations, Madara!<br />

RL DEST<strong>IN</strong>ATIONS<br />

Discover the Iconic RRL Ranch in Colorado<br />

HOW TO ACCESS RL TODAY – COMPANY ISSUED MOBILE<br />

DEVICE<br />

No more excuses to miss out on RL Today’s amazing content!<br />

SHOP THE LOOK – MIX & MATCH<br />

Congratulations to the Avenue Montaigne team!<br />

<strong>IN</strong> THE PRESS<br />

The most exciting latest press editorials<br />

CONTRIBUTORS<br />

A huge thank you to everyone who has contributed to this month’s<br />

issue of Life In Style!


3<br />

BEST OF SPR<strong>IN</strong>G – POLO VIDEO<br />

THE BEST OF<br />

SPR<strong>IN</strong>G<br />

YOUR BEH<strong>IN</strong>D THE SCENES LOOK AT<br />

WHERE WE’RE AT TODAY<br />

We’re pleased to share with you our latest “Report From the Front”.<br />

Watch how we’re bringing to life the Polo Spring <strong>2017</strong> assortment in<br />

our RLS and Concession stores! This report focuses on how we’re<br />

successfully implementing our Strategic House initiatives – paying<br />

particular attention to the Shopping Experience and Marching Supply<br />

with Demand.<br />

Available on RL TODAY!


RL CENTRAL REM<strong>IN</strong>DER<br />

4<br />

REMEMBER TO CHECK IT<br />

TWICE DAILY<br />

Blanca Zugaza, Retail Operations Coordinator, is overseeing this platform.<br />

Please reach out to her directly if you would like to provide access to anyone from your<br />

team, or if you are unsure of passwords etc.<br />

Thank you for your ongoing support and attention with this!


5<br />

POLO – MW BUY<strong>IN</strong>G<br />

LE CLUB 55<br />

The fourth delivery of Spring draws<br />

inspiration from a luxurious, yet rustic,<br />

beach club on the French Riviera – Le<br />

Club 55.<br />

This famous spot, with stunning azure<br />

seascapes, caters to fashion icons from<br />

around the World. To bring this<br />

aesthetic into the world of Polo, we<br />

focused on the beachy blue color<br />

palette, lightweight cotton and linen<br />

qualities that would feel right at home<br />

in Le Club’s al fresco dining area.<br />

“<br />

SPR<strong>IN</strong>G <strong>2017</strong> MUST HAVES<br />

A unique combination of<br />

nautical prep and boho-chic<br />

sensibilities captures the essence<br />

of seaside living while giving<br />

each piece a distinctly “Ralph<br />

Lauren” appeal.<br />

We like the idea of indigo<br />

pillows and white chaise<br />

longues, of coastal living and<br />

resorts, so there’s definitely a<br />

nautical nuance to this group”<br />

– Men’s Design Team<br />

Must have this Spring is pair of white<br />

denim. The Sullivan is a great option<br />

for a sleek and modern look.<br />

Invest in an indigo colored mesh<br />

this Spring and pair it with your<br />

white denim. Can’t go wrong!<br />

Striped t-shirt. So simple yet so<br />

many possibilities. Pair it with a<br />

navy sport coat and light colored<br />

pant for a cool, fresh look.<br />

Don’t forget our shoes. This<br />

classic Bienne II suede boat<br />

shoe is perfect to wear in<br />

Spring/Summer.


POLO – MW BUY<strong>IN</strong>G 6<br />

WEDD<strong>IN</strong>G<br />

SEASON<br />

Navy sport coat, light blue shirt, pair it with a white pair<br />

of trousers and put a repp tie on. Can’t go wrong!<br />

T<br />

he wedding season is<br />

finally here and it’s time to<br />

get dressed up!<br />

If you are one lucky man,<br />

perhaps you will have your own<br />

wedding this summer. Here is<br />

some inspiration for your<br />

upcoming parties.<br />

“Ralph Lauren” boys in their groomsmen outfits. Navy<br />

sport coat, tan trouser, white shirt and the silk repp tie.


R A L P H L A U R E N


POLO – MW BUY<strong>IN</strong>G<br />

8<br />

CELEBRAT<strong>IN</strong>G<br />

SUCCESS<br />

+59%<br />

AMSTERDAM VS LY! WELL DONE!<br />

+29.6%<br />

CANNES & KNOKKE VS LY<br />

+13.5%<br />

FRANKFURT VS LY<br />

+13%<br />

ROME VS LY<br />

TOP 5 BEST SELLERS STD<br />

(RETAIL VALUE €)<br />

#1<br />

STRETCH MILITARY CH<strong>IN</strong>O<br />

KHAKI<br />

On our top 5 list this month we<br />

have three colors of our stretch<br />

chino. Simply the best to offer<br />

your customers.<br />

#2<br />

BARRACUDA JACKET<br />

COLLEGE NAVY<br />

Our favorite this season is the<br />

Barracuda! Modern silhouette<br />

that fits everyone.<br />

#3<br />

STRETCH MILITARY CH<strong>IN</strong>O<br />

AVIATOR NAVY<br />

A pair of navy chinos can never<br />

go wrong. Modern fit with a bit<br />

of stretch.<br />

#4<br />

FEATHERWEIGHT MESH SHIRT<br />

MEDIUM <strong>IN</strong>DIGO<br />

A complement to your linen<br />

shirts, soft and lightweight.<br />

Perfect for warmer days.<br />

#5<br />

STRETCH MILITARY CH<strong>IN</strong>O<br />

RUSTIC NAVY<br />

This Rustic Navy stretch chino is<br />

a great color to add to your<br />

summer wardrobe.


9<br />

POLO – WW BUY<strong>IN</strong>G<br />

ESPANDRILLES<br />

Layer with a lace<br />

dress, a CHIC<br />

choice for boardwalk<br />

strolls or poolside lounging<br />

SUM<br />

MER<br />

is<br />

here!<br />

ACCESSORIES<br />

Practical accessories<br />

to elevate your beach vibe<br />

BEACH MUST<br />

HAVES<br />

This season’s capsule<br />

is fun and flirty with on trend<br />

ruffles and off the shoulder<br />

tops!


POLO - WW BUY<strong>IN</strong>G<br />

10<br />

CELEBRAT<strong>IN</strong>G<br />

SUCCESS<br />

#1<br />

TOP 5 BEST SELLERS<br />

– APPAREL<br />

KNIT COTTON BLAZER<br />

Striking the perfect balance between<br />

the drape of a knit and the structure<br />

of a tailored jacket, this singlebreasted<br />

blazer is a modern musthave.<br />

TOP 5 BEST SELLERS<br />

– ACCESSORIES<br />

#1<br />

LEATHER TOTE<br />

#2<br />

HACK<strong>IN</strong>G BLAZER<br />

Taking its cues from classic<br />

hacking silhouettes, this linen<br />

herringbone jacket is tailored in<br />

Italy for a modern, slim fit.<br />

#2<br />

RAMIRA NAPPA<br />

LEATHER SANDAL<br />

#3<br />

LEATHER MOTO JACKET<br />

A slim fit and authentic details make<br />

this luxe lambskin moto jacket a<br />

modern must-have with timeless<br />

appeal.<br />

#3<br />

RAMONA NAPPA<br />

LEATHER SANDAL<br />

#4<br />

SILK CREPE SHIRTDRESS<br />

Inspired by menswear but<br />

made for the modern woman,<br />

this airy silk shirtdress is a<br />

versatile must-have.<br />

#4<br />

M<strong>IN</strong>I MODERN TOTE –<br />

RL GOLD / LEOPARD<br />

#5<br />

STRETCH DENIM SHIRTDRESS<br />

A slim fit and a peplum back hem<br />

define the flattering fit of this chic<br />

shirtdress.<br />

#5<br />

LASER-CUT FLORAL<br />

LEATHER TOTE


R A L P H L A U R E N


13<br />

POLO – CW BUY<strong>IN</strong>G<br />

CROSS BACK DRESS<br />

A contemporary silhouette gives this dress a sense<br />

of refinement, and LT cotton dobby piqué<br />

ensures that she’ll stay cool through Spring and<br />

Summer.<br />

her<br />

FOR<br />

Romantic Dresses<br />

Classic dress adornments, like<br />

a Peter Pan collar and lace<br />

trim, create a feminine spring<br />

look.<br />

RUFFLE EYED DRESS<br />

Cotton Batiste is soft, yet crisp, with a subtle<br />

sheen — making it the preferred fabric for<br />

Christening gowns, wedding dresses, and other<br />

special occasions. We’ve taken this elegant fabric<br />

and given it a bohemian twist, with lace details<br />

along the hem, a ruffle neckline, and a shirred<br />

waistline.<br />

what’s new?<br />

IDEAL FOR BEACHSIDE GETAWAYS, THIS GROUP FEATURES<br />

CLASSICS LIKE OUR SIGNATURE OXFORDS AND MESH POLOS<br />

TEAMED WITH THE NAUTICAL-<strong>IN</strong>SPIRED MA<strong>IN</strong>SAIL SHORT.<br />

A SPLASH OF WHITE WILL COORD<strong>IN</strong>ATE PERFECTLY WITH OUR<br />

BOYS DELIVERY, WHILE PRETTY DRESSES AND NOVELTY DENIM<br />

BR<strong>IN</strong>G A RUGGED, DIST<strong>IN</strong>CTLY AMERICAN FEEL TO THE GROUP<br />

SLIM FIT MA<strong>IN</strong>SAIL<br />

PULL ON SHORT<br />

Our Mainsail Short features a high inseam and<br />

smooth, lightweight poplin fabric, making it the<br />

quintessential dockside style. Our signature<br />

embroidered pony adorns the hem for<br />

unmistakable heritage charm.<br />

him<br />

FOR<br />

Clean & Crisp<br />

Brilliant whites will<br />

serve him well as spring<br />

turns into summer<br />

BSR POLO SHIRT<br />

The legendary mesh Polo shirt has been scaled<br />

down for gentlemen in-training. Just like our<br />

menswear versions, this one features an<br />

embroidered pony at the chest, powdered trocca<br />

buttons, and a tennis tail hem.


POLO – CW BUY<strong>IN</strong>G<br />

14<br />

CELEBRAT<strong>IN</strong>G<br />

SUCCESS<br />

TOP 5 BEST SELLERS<br />

– STD<br />

(RETAIL VALUE €)<br />

REGENT<br />

STREET<br />

Is having a great start of the year<br />

+8%<br />

Retail sales vs plan and positive<br />

performance across all divisions<br />

37% on Girls<br />

WELL DONE TEAM!<br />

#1<br />

PREPPY SHORT<br />

100% Cotton and slim fit.<br />

Machine Washable.<br />

#2<br />

PREPPY PANT<br />

Soft cotton-blend twill pant.<br />

Comes with a classic striped belt.<br />

#3<br />

COTTON CABLE JUMPER<br />

Combed Cotton<br />

Washed for Softness.<br />

#4<br />

CUSTOM FIT MESH<br />

Puffed long sleeves with rib-knit<br />

cuffs<br />

Embroidered pony on the left<br />

side of the chest.<br />

#5<br />

BASEBALL JACKET<br />

Combines a sporty baseball collar<br />

and a rugged, diamond-quilted<br />

design.


15<br />

POLO – MARKET<strong>IN</strong>G HIGHLIGHTS<br />

REGENT STREET’S<br />

KIDS EASTER<br />

EVENT<br />

Spring <strong>2017</strong>


POLO – MARKET<strong>IN</strong>G HIGHLIGHTS<br />

16<br />

O<br />

n<br />

Saturday 8 th April, we celebrated Easter and the half-term break with a<br />

CW in-store activation in our store in Regent Street, London. Kids’<br />

entertainment included an Easter-inspired candy bar, the Polo Bear mascot<br />

at the main entrance of the store as a traffic driver and an entertainer<br />

offering a face painting activity and a Polaroid moment.<br />

£37K<br />

Sales (+17% vs. avg PWs*)<br />

8%<br />

CW penetration (+63% vs. avg PWs)<br />

driven by girls<br />

2,139<br />

Traffic (+8% vs. avg PWs)<br />

11.9%<br />

Conversion (+15% vs. avg PWs)<br />

*Avg PWs= average Saturday past 5 weeks


17<br />

LUXURY - MW BUY<strong>IN</strong>G<br />

AVENUE MONTAIGNE’S NEW<br />

MW CORNER


LUXURY - MW BUY<strong>IN</strong>G<br />

18<br />

F<br />

riday 10 th February saw the launch of Men’s Luxury in Paris<br />

Avenue Montaigne for the first time! Pre-Spring 17 was<br />

installed on to the ground floor and we’ve had an fantastic<br />

response so far from both the team and clients. A huge thank you<br />

and congratulations to everyone involved in making this happen!<br />

I recently had a customer from Turkey on a Friday afternoon, asking for MW. First<br />

he thought it would be too classic for him but after discovering the collection he<br />

purchased a Blackford-Lined-Jacket as part of a total look.<br />

He was so happy and satisfied with the service that he promised he would be<br />

back. It was a great experience.”<br />

Arissa<br />

One of our long-term WW customers was shopping with her husband recently<br />

and after discovering our MW department he purchased a Basketweave<br />

Sportcoat while he was waiting. He was so happy we now have MW in<br />

Montaigne!”<br />

Julie-Christie


19<br />

LUXURY – MW BUY<strong>IN</strong>G<br />

CELEBRAT<strong>IN</strong>G<br />

SUCCESS<br />

TOP 5 BEST SELLERS<br />

AVM – STD<br />

(RETAIL VALUE €)<br />

I<br />

t was a real pleasure meeting<br />

the team during the training<br />

prior to the launch of the new<br />

MW corner, and had no doubt<br />

their enthusiasm and<br />

passion for the products would<br />

make this a success. The store<br />

looks fantastic and it absolutely<br />

makes sense to have Purple Label<br />

in one of the most iconic and<br />

luxurious streets in the World.”<br />

#1<br />

GRIFFORD MARSH TEXTURED<br />

COTTON BLEND<br />

Water repellent<br />

Military inspiration<br />

#2<br />

QUILTED FULL ZIP PUFFER<br />

14 GAUGE MER<strong>IN</strong>O<br />

Versatile hybrid piece with the<br />

warmth of a quilted jacket and<br />

the comfort of a sweater<br />

#3<br />

KENT SPORTCOAT<br />

SUEDE<br />

Beautiful soft lambskin suede<br />

Luca Castaldo<br />

Luxury Buying and<br />

Merchandising Director<br />

#4<br />

VENTURA NEWSBOY<br />

TEXTURED LEATHER<br />

Stamped with an engraved metal<br />

plate to give a woven like texture<br />

#5<br />

2 BUTTON SHIRT<br />

OPEN BASKETWEAVE<br />

Sweater-like construction in a<br />

breathable Italian linen<br />

basketwave.


21<br />

LUXURY – SA<strong>IN</strong>T GERMA<strong>IN</strong> REFURBRISHMENT<br />

GROUND FLOOR REFURBRISHMENT AT<br />

SA<strong>IN</strong>T GERMA<strong>IN</strong><br />

STORE FEEDBACK<br />

The ground floor is driving traffic to the<br />

upper floor and the rigs entice the<br />

customer to go upstairs and further<br />

discover the collections.<br />

The reaction to the new shop floor<br />

layout has been very positive, with many<br />

commenting on how well it ties back to<br />

the new collection.<br />

NEW CUSTOMER<br />

ACQUISITION<br />

A walk-in customer purchased 32K and<br />

returned in the following days to<br />

purchase an additional 13K.<br />

The team are very enthusiastic about the<br />

new look of the ground floor!


LUXURY - WW BUY<strong>IN</strong>G<br />

22<br />

CELEBRAT<strong>IN</strong>G<br />

SUCCESS<br />

#1<br />

TOP 5 BEST SELLERS<br />

– APPAREL<br />

(RETAIL VALUE €)<br />

CAMDEN JACKET<br />

The iconic navy blazer, which<br />

made its debut as a men's<br />

sporting style in 19th-century<br />

Britain, is transformed into the<br />

ultimate feminine elegance and<br />

modern ease.<br />

TOP 5 BEST SELLERS<br />

– ACCESSORIES<br />

(RETAIL VALUE €)<br />

#1<br />

TIFF<strong>IN</strong> 33 – TAN BUFFED<br />

VACHETTA<br />

#2<br />

ALANA JACKET<br />

Engineered chains of supple<br />

lambskin give this casual hooded<br />

pullover a hand-woven look.<br />

#2<br />

TIFF<strong>IN</strong> 33 – PYTHON<br />

#3<br />

ALTON BIKER JACKET<br />

Detailed with antiqued studding and<br />

woven patchwork, this piece merges<br />

the Western inspiration with<br />

quintessential moto styling.<br />

#3<br />

SMALL HOBO - TAN<br />

#4<br />

PRESTON JACKET<br />

Inspired by one of Ralph<br />

Lauren's own favorite pieces, this<br />

American-made take on<br />

traditional tweed reimagines<br />

men's tailoring for the modern<br />

woman.<br />

#4<br />

SEASHORE NL - GOLD<br />

#5<br />

LAURENCE JACKET<br />

Italian double-faced wool,<br />

signature antiqued brass buttons,<br />

this jacket is an elegant balance<br />

between authentic naval-inspired<br />

details and fine craftsmanship.<br />

#5<br />

KNIT SQUARE CASHMERE<br />

SCARF – V<strong>IN</strong>TAGE CREAM


23<br />

SOCIAL MEDIA<br />

WHAT ARE WE UP TO ON<br />

SOCIAL MEDIA?<br />

FOLLOW US<br />

ON FACEBOOK<br />

@RalphLauren<br />

FOLLOW US<br />

ON <strong>IN</strong>STAGRAM<br />

@PoloRalphLauren<br />

@RalphLauren<br />

@RalphLaurenHome


‘WHAT’S HOT’ <strong>IN</strong> LONDON & PARIS – TIPS FOR TRAVELERS <strong>IN</strong> STORE<br />

24


25<br />

RETAIL PERFORMANCE<br />

<strong>IN</strong>DIAN LUNCH<br />

FORMAT<br />

Hosting 6 Indian Royal Families for<br />

Lunch at Ralph’s.<br />

They were all invited to Paris by Sheikh<br />

Hamad Al Thani of Qatar who has<br />

several items of the families on display at<br />

the Grand Palais, some of which are now<br />

part of his private collection.<br />

RESULTS<br />

Verve Magazine (India’s premier luxury<br />

lifestyle Women’s magazine) plans to<br />

cover this lunch in their next<br />

edition and also want to use the venue for a<br />

future cover shoot.<br />

The gesture was highly appreciated by all that<br />

attended, and the guests are now certainly<br />

familiar with Ralph Lauren's life in style as<br />

they not only dined with us but they also<br />

toured our Saint Germain store afterwards.<br />

News of the lunch had a halo effect on<br />

several close friends and high networth<br />

individuals in Paris, which led to €10K being<br />

sold the following day.


RETAIL PERFORMANCE<br />

26<br />

CELEBRAT<strong>IN</strong>G<br />

SUCCESS<br />

C<br />

onnect is about making a connection and building a<br />

relationship with customers. We can only cultivate a<br />

successful relationship when the first building block is<br />

sound. That block is the customer's first experience in the<br />

store, which has to be a fulfilling and memorable one.<br />

The customer's trust is what leverages business. Equipped with the<br />

right tools, I would say that each SA at Ralph Lauren does<br />

this in their own unique way.”<br />

Gulshan Sacranie<br />

Anne-Sophie<br />

Betems<br />

AVM<br />

Gulshan<br />

Sacranie<br />

NBS<br />

Janessa<br />

Doll<br />

STG<br />

*Average Sales Per Outreach<br />

TOP CLIENTELERS OF THE MONTH *


27 RETAIL PERFORMANCE<br />

FY18 Q1 CHALLENGES<br />

1. LUXURY TEAM CHALLENGE<br />

From each team, the store with highest sales %<br />

achieved above target (all categories) gets a prize<br />

TEAMS:<br />

A = Flagship Group<br />

(NBS, AVM, STG)<br />

B = Non-Flagship Group<br />

(BX, MUN, CAN, STB, STOCK, BRU)<br />

CRITERIA:<br />

Total Lux target must be<br />

achieved by the Team to<br />

allow highest store to win<br />

PRIZE:<br />

Team building activity<br />

(Potential of 2 winning teams)<br />

2. LUXURY <strong>IN</strong>DIVIDUAL CHALLENGE<br />

From each team, the highest seller of MW & the highest<br />

one for WW (polo + lux) gets a prize<br />

TEAMS:<br />

A = Flagship Group<br />

(NBS, AVM, STG)<br />

B = Non-Flagship Group<br />

(BX, MUN, CAN, STB, STOCK, BRU)<br />

CRITERIA:<br />

Store Menswear &<br />

Womenswear Luxury targets<br />

must be achieved<br />

PRIZE:<br />

A feb show/ PL piece for MW SA &<br />

for WW SA with highest sales<br />

(Potential of 8 winning individuals)<br />

3. UPT CHALLENGE<br />

The Store with highest increase of UPT vs May+June<br />

plan gets a prize<br />

PARTICIPANTS:<br />

All European Stores<br />

CRITERIA:<br />

Store must hit the May +<br />

June total sales target to be<br />

qualified for UPT challenge<br />

and win prize<br />

PRIZE:<br />

TBD – Store team to be rewarded


29 COMMUNICATIONS – AMBASSADOR OF THE MONTH<br />

Ralph Lauren<br />

mbassador<br />

of<br />

the<br />

month<br />

Madara inspires her team to obtain the very highest<br />

standards possible, because she understands that both<br />

sales and support roles need to combine to create the<br />

synergy required for our customers to have an<br />

amazing experience.”<br />

Timothy Bell<br />

People Operations Manager,<br />

Polo Regent Street, London


COMMUNICATIONS – AMBASSADOR OF THE MONTH<br />

30<br />

L<br />

et us introduce Madara Voronka, our Ambassador of the Month.<br />

Madara is the senior Back of House leader who inspires her team to<br />

deliver incredible support to the service teams of the Polo flagship store<br />

in Regent Street.<br />

Madara’s hard work and very high standards ensure that stock is where it<br />

is supposed to be and is accessible to the associates, speeding up the<br />

replenishment process and making the service experience for the client seamless<br />

and efficient. The success of the Regent Street Store would not be possible<br />

without her and her team’s outstanding dedication and energy. We took 5 minutes<br />

out of Madara’s busy schedule to discover a little more about her .<br />

HI MADARA, WHAT IS YOUR FAVORITE PIECE<br />

FROM THE SPR<strong>IN</strong>G COLLECTIONS?<br />

I love the new Nautical print sweat tops and T-<br />

shirts with the anchor icons on. Such a classic<br />

Ralph Look!<br />

WHAT IS THE BEST TH<strong>IN</strong>G THAT HAS<br />

HAPPENED TO YOU THIS YEAR SO FAR?<br />

That’s easy, working with Nelson and the team, its<br />

amazing fun!<br />

WHAT MAKES YOU PROUD TO WORK FOR<br />

RL?<br />

To be associated with these people, and to tell my<br />

friends where I work, they cant believe it!<br />

IF YOU COULD EAT ONLY ONE TH<strong>IN</strong>G WHAT WOULD IT BE?<br />

Easy! That would be steak !!<br />

AND F<strong>IN</strong>ALLY, IF YOU COULD BE A SUPER HERO, WHO WOULD IT BE?<br />

Oh that would be Iron Man! He’s the coolest!


31<br />

RL DEST<strong>IN</strong>ATIONS<br />

The legendary barn in Ridgeway,<br />

Colorado, built in 1905 and backdrop for<br />

Marlboro TV commercials, made Ralph<br />

and Ricky Lauren fall in love with this<br />

land.


RL DEST<strong>IN</strong>ATIONS<br />

32<br />

WESTERN<br />

WONDER<br />

Discover the iconic Double RL Ranch in Colorado and what it means<br />

to the World of Ralph Lauren


33<br />

RL DEST<strong>IN</strong>ATIONS<br />

The Double RL Ranch, which spans 17,000 acres, supplies beef to<br />

Ralph Lauren’s restaurants in New York and Chicago.<br />

R this property.<br />

alph Lauren first came across the Vance<br />

homestead at the base of Colorado’s San<br />

Juan Mountains barn in 1982. “It was a<br />

little bit like pioneering” he recalled two<br />

decades later. “Someone told us about a<br />

barn that was [nearly] 100 years old on<br />

We saw the barn. We fell in love with the place.”<br />

Originally, Ralph and his wife, Ricky, had looked at land<br />

in Utah and Wyoming (helped by friends Tom<br />

McGuane and Robert Redford), but the promise of<br />

something special took the couple to the foothills of<br />

South Baldy Mountain. “There’s a natural extravagance<br />

here that I find irresistible,” Ralph said in 1986, four<br />

years after acquiring acreage outside Ridgway, Colorado.<br />

“Toward the very early part of having the ranch, I<br />

remember Ralph telling me that he drove up the road<br />

and came around the corner and saw the mountains<br />

early in the morning,” Ricky later recalled. “The sun<br />

was coming up, and he said it took his breath away.”<br />

But when Ralph purchased his property, it wasn’t<br />

camera ready. The Vance barn was slumping into<br />

disrepair, requiring extensive renovation to its floor,<br />

porch, and hayloft. A restoration, completed in 2000,<br />

saw the addition of a new home for the Lauren family<br />

and guest cabins to accommodate visitors—all designed<br />

to preserve as much natural beauty as possible. “When I<br />

first came out to Colorado, I didn’t<br />

want to build a new house,” Ralph said in 1990. “I<br />

wanted to find an old one. I love land for itself—the<br />

look, the beauty of undisturbed land. It made me feel<br />

pained…to have to build here at all, so I chose low,<br />

inconspicuous sites where my houses would be halfhidden<br />

by trees.”<br />

Ricky and Ralph Lauren inside a pickup<br />

truck on the Double RL Ranch.


RL DEST<strong>IN</strong>ATIONS<br />

34<br />

Ralph’s passion for authenticity has always been<br />

the undercurrent of his aesthetic. He often<br />

shares pieces from his own closet with his design<br />

teams. The shearling he’s wearing in a meeting<br />

today can be on a model tomorrow. Western<br />

icons and American workwear form the heart of<br />

Double RL, the line Ralph launched in 1993 and<br />

named after the ranch. A capsule of pieces from<br />

the Double RL Fall 2016 collection—including a<br />

pair of cowboy boots made by hand from vintage<br />

1940s lasts—is crafted with roughout leather<br />

sourced from the ranch’s cattle and marked with<br />

an embossed ranch brand. (Beyond fashion, the<br />

cattle also supply some of the burger beef at Ralph’s<br />

restaurants in Chicago and New York.) When the<br />

feel is right, archived Double RL garments will<br />

reappear on the runway—a 1930s-style doublebreasted<br />

wool coat, for example, was recut for<br />

women and made with Collection-level fabrics<br />

for the Fall<br />

The restored Vance barn.<br />

2016 show. Ralph Lauren started buying concho belts and camping out under the Santa Fe stars with his wife and<br />

young children. In 1978, Ralph debuted his first Western-inspired collections for men and women, to<br />

the surprise of a fashion industry fixated on Paris.<br />

Some 100 artisans hand-embroidered the gown Lauren Bush paired with cowboy boots for her wedding to David<br />

Lauren at the Double RL Ranch in 2011. The couple celebrated with a reception at the very spot where David’s<br />

parents fell in love with the land: the Vance barn, festooned with flowers in myriad shades of white. Riding in a horsedrawn<br />

carriage from the ceremony to the reception, “We had ten minutes to ourselves,” David later recalled. “The<br />

mountains, the blue sky, the fields, the cows…it literally was like riding in Heaven.”<br />

That seems to be a feeling no one escapes at the Double RL Ranch, least of all Ralph himself. “It’s a place to get<br />

closer to your soul,” he says.<br />

The living quarters at the Double RL Ranch are decorated with<br />

antique flags, artwork, furniture, and trade goods.


35<br />

RL TODAY – MOBILE VERSION<br />

ACCESS RL TODAY ANYWHERE!<br />

Access RL Today content on your company-issued mobile device! Whether you're<br />

accessing it on the app or via the web, RL Today is right at your fingertips.<br />

BROWSE RL TODAY VIA THE WEB<br />

1. 2. 3.<br />

Using your Internet browser,<br />

go to rltoday.ralphlauren.com<br />

Log into the site using your<br />

Ralph Lauren user ID<br />

You're all set! RL Today is now<br />

at your fingertips<br />

DOWNLOAD THE RL TODAY APP<br />

1.<br />

2. 3. 4. 5.<br />

Navigate to your<br />

App Store<br />

Locate the RL Today<br />

app and click “Install”<br />

After installation, the<br />

RL Today app will<br />

show up on your<br />

home screen<br />

Tap the RL Today app<br />

icon and log in using<br />

your Ralph Lauren<br />

user ID<br />

After logging in,<br />

you’ll have access<br />

to the entire RL<br />

Today site<br />

*If you’re having any problems, please contact Help Desk at Ext.5555 (+41 22 545 55 55) or at HelpdeskEU@ralphlauren.com<br />

WANT<br />

MORE OF<br />

RL TODAY?<br />

Follow<br />

EVERY HOUR<br />

Click<br />

EVERY DAY/WEEK AND MONTH<br />

RL TODAY App<br />

RL TODAY Website


36


37 MIX & MATCH – THE <strong>IN</strong> STORE STYL<strong>IN</strong>G COMPETITION<br />

MIX &<br />

ACCESSORIES FOCUS<br />

ANTWERP<br />

Isabella<br />

STOCKHOLM<br />

Madeleine and Martin<br />

HAMBURG<br />

Jenny<br />

BROMPTON<br />

CROSS<br />

Silvana<br />

REGENT ST<br />

Anna, Simone,<br />

Shalom, Kafilat,<br />

Nadia and Caspar


Next month’s challenge is….<br />

SUMMER VIBE ALL WHITE LOOKS!<br />

MIX & MATCH – THE <strong>IN</strong> STORE STYL<strong>IN</strong>G COMPETITION 38<br />

MATCH<br />

FOR SPR<strong>IN</strong>G LOOKS!<br />

W<strong>IN</strong>NER<br />

AVENUE<br />

MONTAIGNE<br />

Anissa, Anne-Sophie,<br />

Ludivine, Nathalie &<br />

Vannida<br />

Congratulations,<br />

amazing looks!


39<br />

PUBLIC RELATIONS<br />

<strong>IN</strong> THE PRESS<br />

Visibility on the European online and print PR Editorial Features that<br />

our customers are reading today!


PUBLIC RELATIONS<br />

40


CONTRIBUTORS<br />

42<br />

BUY<strong>IN</strong>G & PLANN<strong>IN</strong>G<br />

ADAM KAYE – VICE PRESIDENT BUY<strong>IN</strong>G, PLANN<strong>IN</strong>G & PP<br />

HOWARD PLEASANCE – SENIOR DIRECTOR PLANN<strong>IN</strong>G<br />

HARRY WANG – SENIOR DIRECTOR BUY<strong>IN</strong>G & PLANN<strong>IN</strong>G LUXURY<br />

LUCA CASTALDO – DIRECTOR LUXURY BUYER<br />

MATTHEW BETT – DIRECTOR HOME BUYER<br />

CHRISTOPHER HILL MOLLER – SENIOR BUYER MW POLO<br />

JONELLE RAMJI – BUYER WW POLO<br />

RETAIL OPERATIONS & PERFORMANCE<br />

MARKO JOVANOVIC – VICE PRESIDENT RETAIL OPERATIONS & PERFORMANCE<br />

TOM CAWLEY – DIRECTOR RETAIL OPERATIONS<br />

SURYA S<strong>IN</strong>GH – DIRECTOR RETAIL PERFORMANCE<br />

MARKET<strong>IN</strong>G & MEDIA<br />

IRIS LANGLOIS-MEUR<strong>IN</strong>NE – SENIOR VICE PRESIDENT MARKET<strong>IN</strong>G EMEA<br />

ESTELLE-SHANTI KARAM – SENIOR DIRECTOR MARKET<strong>IN</strong>G LUX, RETAIL & ENGAGEMENT<br />

PAUL<strong>IN</strong>E AZOULAY-ZERBIB – SENIOR DIRECTOR MEDIA & SOCIAL MEDIA<br />

MERYL DOLAN – SENIOR DIRECTOR MARKET<strong>IN</strong>G OMNI-CHANNEL CRM & <strong>IN</strong>SIGHT<br />

CREATIVE SERVICES<br />

TIM ALBRECHT – VICE PRESIDENT CREATIVE SERVICES EUROPE<br />

PUBLIC RELATIONS<br />

ALESSANDRA SCIFO – VICE PRESIDENT PRESS AND PR EMEA<br />

PEOPLE & DEVELOPMENT<br />

THOMAS BUCAILLE – SENIOR VICE PRESIDENT P&D

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