LIFE IN STYLE MAGAZINE - MAY 2017
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<strong>LIFE</strong> <strong>IN</strong> <strong>STYLE</strong><br />
‘CO-CREAT<strong>IN</strong>G GREATNESS’<br />
<strong>MAY</strong> <strong>2017</strong><br />
BEST OF<br />
SPR<strong>IN</strong>G<br />
What We’re Up To So<br />
Far In Each Department<br />
“WHAT’S HOT” <strong>IN</strong><br />
LONDON & PARIS<br />
The new hot spots to<br />
see and be seen!<br />
AMBASSADOR OF THE MONTH<br />
CONGRATULATIONS<br />
MADARA!<br />
RL DEST<strong>IN</strong>ATIONS<br />
Discover the Iconic RRL Ranch in<br />
Colorado!
1 THE EDITOR’S LETTER<br />
Dear Teams,<br />
Welcome to the May issue of the renewed Life In Style magazine!<br />
In light of a recent change in organisational structure we wanted to take the opportunity to introduce you to the new<br />
Retail Operations Team.<br />
As a Retail Operations team we are taking on the challenge to revisit every part of your daily store routine with the aim<br />
of elevating client experience whilst improving overall efficiency.<br />
We believe this is the formula to success:<br />
EFFECTIVE PROCESSES + EFFICIENT & MOTIVATED TEAMS = GREAT CLIENT EXPERIENCE<br />
How are we planning on applying this to RLS EU?<br />
We have divided the key elements to store efficiency in to the three pillars that constitute our team:<br />
Retail Operations Development, Workforce Management and Communications.<br />
Here’s a bit more about each of them:<br />
RETAIL OPERATIONS<br />
TOM CAWLEY<br />
Retail Operations Director<br />
1<br />
RETAIL OPS DEVELOPMENT<br />
Improve business processes<br />
and procedures to support the<br />
retail stores and client<br />
experience<br />
2<br />
WORKFORCE MANAGEMENT<br />
Leverage resource efficiently<br />
across the business recognising<br />
and maximising on opportunities<br />
3<br />
COMMUNICATIONS<br />
Improve communication between<br />
corporate and stores whilst<br />
generating motivation, brand<br />
loyalty and engagement<br />
SUNITA SAGOO<br />
Retail Ops.<br />
Senior Coordinator<br />
ANDI ISLAMI<br />
Retail Ops.<br />
Coordinator<br />
JUST<strong>IN</strong>A LUKAUSKAITE<br />
WFM<br />
Manager<br />
BLANCA ZUGAZA<br />
Communications<br />
Coordinator<br />
Please do reach out to us if there’s anything we can help you with, we are very much looking forward to working with<br />
all of you!
2<br />
ON THE COVER<br />
<strong>IN</strong>SIDE THIS MONTH’S ISSUE<br />
P. 32<br />
RL DEST<strong>IN</strong>ATIONS<br />
Discover the iconic RRL Ranch in<br />
Colorado!<br />
P. 06<br />
BEST OF SPR<strong>IN</strong>G<br />
Recap by department<br />
+ RLS EU Polo video<br />
P. 26<br />
‘WHAT’S HOT’ <strong>IN</strong><br />
LONDON & PARIS<br />
Where to see and be seen!<br />
P. 30<br />
AMBASSADOR OF THE MONTH<br />
Congratulations Madara!<br />
03<br />
05<br />
15<br />
17<br />
23<br />
24<br />
25<br />
28<br />
31<br />
35<br />
37<br />
39<br />
42<br />
BEST OF SPR<strong>IN</strong>G<br />
Watch on RL Today the updated RLS, EU Polo Video!<br />
POLO MW/WW/CW BUY<strong>IN</strong>G<br />
Discover what’s new in stores!<br />
POLO MARKET<strong>IN</strong>G HIGHLIGHTS<br />
All about the Kids Easter initiative in Regent St, London<br />
LUXURY MW/WW BUY<strong>IN</strong>G<br />
The new luxury essentials you need to know about<br />
SOCIAL MEDIA<br />
Follow us and keep up with the World of Ralph Lauren!<br />
‘WHAT’S HOT’ <strong>IN</strong> LONDON & PARIS<br />
The latest hot spots to see and be seen<br />
RETAIL PERFORMANCE<br />
Indian lunch at Ralph’s and Connect news<br />
RL AMBASSADOR OF THE MONTH<br />
Congratulations, Madara!<br />
RL DEST<strong>IN</strong>ATIONS<br />
Discover the Iconic RRL Ranch in Colorado<br />
HOW TO ACCESS RL TODAY – COMPANY ISSUED MOBILE<br />
DEVICE<br />
No more excuses to miss out on RL Today’s amazing content!<br />
SHOP THE LOOK – MIX & MATCH<br />
Congratulations to the Avenue Montaigne team!<br />
<strong>IN</strong> THE PRESS<br />
The most exciting latest press editorials<br />
CONTRIBUTORS<br />
A huge thank you to everyone who has contributed to this month’s<br />
issue of Life In Style!
3<br />
BEST OF SPR<strong>IN</strong>G – POLO VIDEO<br />
THE BEST OF<br />
SPR<strong>IN</strong>G<br />
YOUR BEH<strong>IN</strong>D THE SCENES LOOK AT<br />
WHERE WE’RE AT TODAY<br />
We’re pleased to share with you our latest “Report From the Front”.<br />
Watch how we’re bringing to life the Polo Spring <strong>2017</strong> assortment in<br />
our RLS and Concession stores! This report focuses on how we’re<br />
successfully implementing our Strategic House initiatives – paying<br />
particular attention to the Shopping Experience and Marching Supply<br />
with Demand.<br />
Available on RL TODAY!
RL CENTRAL REM<strong>IN</strong>DER<br />
4<br />
REMEMBER TO CHECK IT<br />
TWICE DAILY<br />
Blanca Zugaza, Retail Operations Coordinator, is overseeing this platform.<br />
Please reach out to her directly if you would like to provide access to anyone from your<br />
team, or if you are unsure of passwords etc.<br />
Thank you for your ongoing support and attention with this!
5<br />
POLO – MW BUY<strong>IN</strong>G<br />
LE CLUB 55<br />
The fourth delivery of Spring draws<br />
inspiration from a luxurious, yet rustic,<br />
beach club on the French Riviera – Le<br />
Club 55.<br />
This famous spot, with stunning azure<br />
seascapes, caters to fashion icons from<br />
around the World. To bring this<br />
aesthetic into the world of Polo, we<br />
focused on the beachy blue color<br />
palette, lightweight cotton and linen<br />
qualities that would feel right at home<br />
in Le Club’s al fresco dining area.<br />
“<br />
SPR<strong>IN</strong>G <strong>2017</strong> MUST HAVES<br />
A unique combination of<br />
nautical prep and boho-chic<br />
sensibilities captures the essence<br />
of seaside living while giving<br />
each piece a distinctly “Ralph<br />
Lauren” appeal.<br />
We like the idea of indigo<br />
pillows and white chaise<br />
longues, of coastal living and<br />
resorts, so there’s definitely a<br />
nautical nuance to this group”<br />
– Men’s Design Team<br />
Must have this Spring is pair of white<br />
denim. The Sullivan is a great option<br />
for a sleek and modern look.<br />
Invest in an indigo colored mesh<br />
this Spring and pair it with your<br />
white denim. Can’t go wrong!<br />
Striped t-shirt. So simple yet so<br />
many possibilities. Pair it with a<br />
navy sport coat and light colored<br />
pant for a cool, fresh look.<br />
Don’t forget our shoes. This<br />
classic Bienne II suede boat<br />
shoe is perfect to wear in<br />
Spring/Summer.
POLO – MW BUY<strong>IN</strong>G 6<br />
WEDD<strong>IN</strong>G<br />
SEASON<br />
Navy sport coat, light blue shirt, pair it with a white pair<br />
of trousers and put a repp tie on. Can’t go wrong!<br />
T<br />
he wedding season is<br />
finally here and it’s time to<br />
get dressed up!<br />
If you are one lucky man,<br />
perhaps you will have your own<br />
wedding this summer. Here is<br />
some inspiration for your<br />
upcoming parties.<br />
“Ralph Lauren” boys in their groomsmen outfits. Navy<br />
sport coat, tan trouser, white shirt and the silk repp tie.
R A L P H L A U R E N
POLO – MW BUY<strong>IN</strong>G<br />
8<br />
CELEBRAT<strong>IN</strong>G<br />
SUCCESS<br />
+59%<br />
AMSTERDAM VS LY! WELL DONE!<br />
+29.6%<br />
CANNES & KNOKKE VS LY<br />
+13.5%<br />
FRANKFURT VS LY<br />
+13%<br />
ROME VS LY<br />
TOP 5 BEST SELLERS STD<br />
(RETAIL VALUE €)<br />
#1<br />
STRETCH MILITARY CH<strong>IN</strong>O<br />
KHAKI<br />
On our top 5 list this month we<br />
have three colors of our stretch<br />
chino. Simply the best to offer<br />
your customers.<br />
#2<br />
BARRACUDA JACKET<br />
COLLEGE NAVY<br />
Our favorite this season is the<br />
Barracuda! Modern silhouette<br />
that fits everyone.<br />
#3<br />
STRETCH MILITARY CH<strong>IN</strong>O<br />
AVIATOR NAVY<br />
A pair of navy chinos can never<br />
go wrong. Modern fit with a bit<br />
of stretch.<br />
#4<br />
FEATHERWEIGHT MESH SHIRT<br />
MEDIUM <strong>IN</strong>DIGO<br />
A complement to your linen<br />
shirts, soft and lightweight.<br />
Perfect for warmer days.<br />
#5<br />
STRETCH MILITARY CH<strong>IN</strong>O<br />
RUSTIC NAVY<br />
This Rustic Navy stretch chino is<br />
a great color to add to your<br />
summer wardrobe.
9<br />
POLO – WW BUY<strong>IN</strong>G<br />
ESPANDRILLES<br />
Layer with a lace<br />
dress, a CHIC<br />
choice for boardwalk<br />
strolls or poolside lounging<br />
SUM<br />
MER<br />
is<br />
here!<br />
ACCESSORIES<br />
Practical accessories<br />
to elevate your beach vibe<br />
BEACH MUST<br />
HAVES<br />
This season’s capsule<br />
is fun and flirty with on trend<br />
ruffles and off the shoulder<br />
tops!
POLO - WW BUY<strong>IN</strong>G<br />
10<br />
CELEBRAT<strong>IN</strong>G<br />
SUCCESS<br />
#1<br />
TOP 5 BEST SELLERS<br />
– APPAREL<br />
KNIT COTTON BLAZER<br />
Striking the perfect balance between<br />
the drape of a knit and the structure<br />
of a tailored jacket, this singlebreasted<br />
blazer is a modern musthave.<br />
TOP 5 BEST SELLERS<br />
– ACCESSORIES<br />
#1<br />
LEATHER TOTE<br />
#2<br />
HACK<strong>IN</strong>G BLAZER<br />
Taking its cues from classic<br />
hacking silhouettes, this linen<br />
herringbone jacket is tailored in<br />
Italy for a modern, slim fit.<br />
#2<br />
RAMIRA NAPPA<br />
LEATHER SANDAL<br />
#3<br />
LEATHER MOTO JACKET<br />
A slim fit and authentic details make<br />
this luxe lambskin moto jacket a<br />
modern must-have with timeless<br />
appeal.<br />
#3<br />
RAMONA NAPPA<br />
LEATHER SANDAL<br />
#4<br />
SILK CREPE SHIRTDRESS<br />
Inspired by menswear but<br />
made for the modern woman,<br />
this airy silk shirtdress is a<br />
versatile must-have.<br />
#4<br />
M<strong>IN</strong>I MODERN TOTE –<br />
RL GOLD / LEOPARD<br />
#5<br />
STRETCH DENIM SHIRTDRESS<br />
A slim fit and a peplum back hem<br />
define the flattering fit of this chic<br />
shirtdress.<br />
#5<br />
LASER-CUT FLORAL<br />
LEATHER TOTE
R A L P H L A U R E N
13<br />
POLO – CW BUY<strong>IN</strong>G<br />
CROSS BACK DRESS<br />
A contemporary silhouette gives this dress a sense<br />
of refinement, and LT cotton dobby piqué<br />
ensures that she’ll stay cool through Spring and<br />
Summer.<br />
her<br />
FOR<br />
Romantic Dresses<br />
Classic dress adornments, like<br />
a Peter Pan collar and lace<br />
trim, create a feminine spring<br />
look.<br />
RUFFLE EYED DRESS<br />
Cotton Batiste is soft, yet crisp, with a subtle<br />
sheen — making it the preferred fabric for<br />
Christening gowns, wedding dresses, and other<br />
special occasions. We’ve taken this elegant fabric<br />
and given it a bohemian twist, with lace details<br />
along the hem, a ruffle neckline, and a shirred<br />
waistline.<br />
what’s new?<br />
IDEAL FOR BEACHSIDE GETAWAYS, THIS GROUP FEATURES<br />
CLASSICS LIKE OUR SIGNATURE OXFORDS AND MESH POLOS<br />
TEAMED WITH THE NAUTICAL-<strong>IN</strong>SPIRED MA<strong>IN</strong>SAIL SHORT.<br />
A SPLASH OF WHITE WILL COORD<strong>IN</strong>ATE PERFECTLY WITH OUR<br />
BOYS DELIVERY, WHILE PRETTY DRESSES AND NOVELTY DENIM<br />
BR<strong>IN</strong>G A RUGGED, DIST<strong>IN</strong>CTLY AMERICAN FEEL TO THE GROUP<br />
SLIM FIT MA<strong>IN</strong>SAIL<br />
PULL ON SHORT<br />
Our Mainsail Short features a high inseam and<br />
smooth, lightweight poplin fabric, making it the<br />
quintessential dockside style. Our signature<br />
embroidered pony adorns the hem for<br />
unmistakable heritage charm.<br />
him<br />
FOR<br />
Clean & Crisp<br />
Brilliant whites will<br />
serve him well as spring<br />
turns into summer<br />
BSR POLO SHIRT<br />
The legendary mesh Polo shirt has been scaled<br />
down for gentlemen in-training. Just like our<br />
menswear versions, this one features an<br />
embroidered pony at the chest, powdered trocca<br />
buttons, and a tennis tail hem.
POLO – CW BUY<strong>IN</strong>G<br />
14<br />
CELEBRAT<strong>IN</strong>G<br />
SUCCESS<br />
TOP 5 BEST SELLERS<br />
– STD<br />
(RETAIL VALUE €)<br />
REGENT<br />
STREET<br />
Is having a great start of the year<br />
+8%<br />
Retail sales vs plan and positive<br />
performance across all divisions<br />
37% on Girls<br />
WELL DONE TEAM!<br />
#1<br />
PREPPY SHORT<br />
100% Cotton and slim fit.<br />
Machine Washable.<br />
#2<br />
PREPPY PANT<br />
Soft cotton-blend twill pant.<br />
Comes with a classic striped belt.<br />
#3<br />
COTTON CABLE JUMPER<br />
Combed Cotton<br />
Washed for Softness.<br />
#4<br />
CUSTOM FIT MESH<br />
Puffed long sleeves with rib-knit<br />
cuffs<br />
Embroidered pony on the left<br />
side of the chest.<br />
#5<br />
BASEBALL JACKET<br />
Combines a sporty baseball collar<br />
and a rugged, diamond-quilted<br />
design.
15<br />
POLO – MARKET<strong>IN</strong>G HIGHLIGHTS<br />
REGENT STREET’S<br />
KIDS EASTER<br />
EVENT<br />
Spring <strong>2017</strong>
POLO – MARKET<strong>IN</strong>G HIGHLIGHTS<br />
16<br />
O<br />
n<br />
Saturday 8 th April, we celebrated Easter and the half-term break with a<br />
CW in-store activation in our store in Regent Street, London. Kids’<br />
entertainment included an Easter-inspired candy bar, the Polo Bear mascot<br />
at the main entrance of the store as a traffic driver and an entertainer<br />
offering a face painting activity and a Polaroid moment.<br />
£37K<br />
Sales (+17% vs. avg PWs*)<br />
8%<br />
CW penetration (+63% vs. avg PWs)<br />
driven by girls<br />
2,139<br />
Traffic (+8% vs. avg PWs)<br />
11.9%<br />
Conversion (+15% vs. avg PWs)<br />
*Avg PWs= average Saturday past 5 weeks
17<br />
LUXURY - MW BUY<strong>IN</strong>G<br />
AVENUE MONTAIGNE’S NEW<br />
MW CORNER
LUXURY - MW BUY<strong>IN</strong>G<br />
18<br />
F<br />
riday 10 th February saw the launch of Men’s Luxury in Paris<br />
Avenue Montaigne for the first time! Pre-Spring 17 was<br />
installed on to the ground floor and we’ve had an fantastic<br />
response so far from both the team and clients. A huge thank you<br />
and congratulations to everyone involved in making this happen!<br />
I recently had a customer from Turkey on a Friday afternoon, asking for MW. First<br />
he thought it would be too classic for him but after discovering the collection he<br />
purchased a Blackford-Lined-Jacket as part of a total look.<br />
He was so happy and satisfied with the service that he promised he would be<br />
back. It was a great experience.”<br />
Arissa<br />
One of our long-term WW customers was shopping with her husband recently<br />
and after discovering our MW department he purchased a Basketweave<br />
Sportcoat while he was waiting. He was so happy we now have MW in<br />
Montaigne!”<br />
Julie-Christie
19<br />
LUXURY – MW BUY<strong>IN</strong>G<br />
CELEBRAT<strong>IN</strong>G<br />
SUCCESS<br />
TOP 5 BEST SELLERS<br />
AVM – STD<br />
(RETAIL VALUE €)<br />
I<br />
t was a real pleasure meeting<br />
the team during the training<br />
prior to the launch of the new<br />
MW corner, and had no doubt<br />
their enthusiasm and<br />
passion for the products would<br />
make this a success. The store<br />
looks fantastic and it absolutely<br />
makes sense to have Purple Label<br />
in one of the most iconic and<br />
luxurious streets in the World.”<br />
#1<br />
GRIFFORD MARSH TEXTURED<br />
COTTON BLEND<br />
Water repellent<br />
Military inspiration<br />
#2<br />
QUILTED FULL ZIP PUFFER<br />
14 GAUGE MER<strong>IN</strong>O<br />
Versatile hybrid piece with the<br />
warmth of a quilted jacket and<br />
the comfort of a sweater<br />
#3<br />
KENT SPORTCOAT<br />
SUEDE<br />
Beautiful soft lambskin suede<br />
Luca Castaldo<br />
Luxury Buying and<br />
Merchandising Director<br />
#4<br />
VENTURA NEWSBOY<br />
TEXTURED LEATHER<br />
Stamped with an engraved metal<br />
plate to give a woven like texture<br />
#5<br />
2 BUTTON SHIRT<br />
OPEN BASKETWEAVE<br />
Sweater-like construction in a<br />
breathable Italian linen<br />
basketwave.
21<br />
LUXURY – SA<strong>IN</strong>T GERMA<strong>IN</strong> REFURBRISHMENT<br />
GROUND FLOOR REFURBRISHMENT AT<br />
SA<strong>IN</strong>T GERMA<strong>IN</strong><br />
STORE FEEDBACK<br />
The ground floor is driving traffic to the<br />
upper floor and the rigs entice the<br />
customer to go upstairs and further<br />
discover the collections.<br />
The reaction to the new shop floor<br />
layout has been very positive, with many<br />
commenting on how well it ties back to<br />
the new collection.<br />
NEW CUSTOMER<br />
ACQUISITION<br />
A walk-in customer purchased 32K and<br />
returned in the following days to<br />
purchase an additional 13K.<br />
The team are very enthusiastic about the<br />
new look of the ground floor!
LUXURY - WW BUY<strong>IN</strong>G<br />
22<br />
CELEBRAT<strong>IN</strong>G<br />
SUCCESS<br />
#1<br />
TOP 5 BEST SELLERS<br />
– APPAREL<br />
(RETAIL VALUE €)<br />
CAMDEN JACKET<br />
The iconic navy blazer, which<br />
made its debut as a men's<br />
sporting style in 19th-century<br />
Britain, is transformed into the<br />
ultimate feminine elegance and<br />
modern ease.<br />
TOP 5 BEST SELLERS<br />
– ACCESSORIES<br />
(RETAIL VALUE €)<br />
#1<br />
TIFF<strong>IN</strong> 33 – TAN BUFFED<br />
VACHETTA<br />
#2<br />
ALANA JACKET<br />
Engineered chains of supple<br />
lambskin give this casual hooded<br />
pullover a hand-woven look.<br />
#2<br />
TIFF<strong>IN</strong> 33 – PYTHON<br />
#3<br />
ALTON BIKER JACKET<br />
Detailed with antiqued studding and<br />
woven patchwork, this piece merges<br />
the Western inspiration with<br />
quintessential moto styling.<br />
#3<br />
SMALL HOBO - TAN<br />
#4<br />
PRESTON JACKET<br />
Inspired by one of Ralph<br />
Lauren's own favorite pieces, this<br />
American-made take on<br />
traditional tweed reimagines<br />
men's tailoring for the modern<br />
woman.<br />
#4<br />
SEASHORE NL - GOLD<br />
#5<br />
LAURENCE JACKET<br />
Italian double-faced wool,<br />
signature antiqued brass buttons,<br />
this jacket is an elegant balance<br />
between authentic naval-inspired<br />
details and fine craftsmanship.<br />
#5<br />
KNIT SQUARE CASHMERE<br />
SCARF – V<strong>IN</strong>TAGE CREAM
23<br />
SOCIAL MEDIA<br />
WHAT ARE WE UP TO ON<br />
SOCIAL MEDIA?<br />
FOLLOW US<br />
ON FACEBOOK<br />
@RalphLauren<br />
FOLLOW US<br />
ON <strong>IN</strong>STAGRAM<br />
@PoloRalphLauren<br />
@RalphLauren<br />
@RalphLaurenHome
‘WHAT’S HOT’ <strong>IN</strong> LONDON & PARIS – TIPS FOR TRAVELERS <strong>IN</strong> STORE<br />
24
25<br />
RETAIL PERFORMANCE<br />
<strong>IN</strong>DIAN LUNCH<br />
FORMAT<br />
Hosting 6 Indian Royal Families for<br />
Lunch at Ralph’s.<br />
They were all invited to Paris by Sheikh<br />
Hamad Al Thani of Qatar who has<br />
several items of the families on display at<br />
the Grand Palais, some of which are now<br />
part of his private collection.<br />
RESULTS<br />
Verve Magazine (India’s premier luxury<br />
lifestyle Women’s magazine) plans to<br />
cover this lunch in their next<br />
edition and also want to use the venue for a<br />
future cover shoot.<br />
The gesture was highly appreciated by all that<br />
attended, and the guests are now certainly<br />
familiar with Ralph Lauren's life in style as<br />
they not only dined with us but they also<br />
toured our Saint Germain store afterwards.<br />
News of the lunch had a halo effect on<br />
several close friends and high networth<br />
individuals in Paris, which led to €10K being<br />
sold the following day.
RETAIL PERFORMANCE<br />
26<br />
CELEBRAT<strong>IN</strong>G<br />
SUCCESS<br />
C<br />
onnect is about making a connection and building a<br />
relationship with customers. We can only cultivate a<br />
successful relationship when the first building block is<br />
sound. That block is the customer's first experience in the<br />
store, which has to be a fulfilling and memorable one.<br />
The customer's trust is what leverages business. Equipped with the<br />
right tools, I would say that each SA at Ralph Lauren does<br />
this in their own unique way.”<br />
Gulshan Sacranie<br />
Anne-Sophie<br />
Betems<br />
AVM<br />
Gulshan<br />
Sacranie<br />
NBS<br />
Janessa<br />
Doll<br />
STG<br />
*Average Sales Per Outreach<br />
TOP CLIENTELERS OF THE MONTH *
27 RETAIL PERFORMANCE<br />
FY18 Q1 CHALLENGES<br />
1. LUXURY TEAM CHALLENGE<br />
From each team, the store with highest sales %<br />
achieved above target (all categories) gets a prize<br />
TEAMS:<br />
A = Flagship Group<br />
(NBS, AVM, STG)<br />
B = Non-Flagship Group<br />
(BX, MUN, CAN, STB, STOCK, BRU)<br />
CRITERIA:<br />
Total Lux target must be<br />
achieved by the Team to<br />
allow highest store to win<br />
PRIZE:<br />
Team building activity<br />
(Potential of 2 winning teams)<br />
2. LUXURY <strong>IN</strong>DIVIDUAL CHALLENGE<br />
From each team, the highest seller of MW & the highest<br />
one for WW (polo + lux) gets a prize<br />
TEAMS:<br />
A = Flagship Group<br />
(NBS, AVM, STG)<br />
B = Non-Flagship Group<br />
(BX, MUN, CAN, STB, STOCK, BRU)<br />
CRITERIA:<br />
Store Menswear &<br />
Womenswear Luxury targets<br />
must be achieved<br />
PRIZE:<br />
A feb show/ PL piece for MW SA &<br />
for WW SA with highest sales<br />
(Potential of 8 winning individuals)<br />
3. UPT CHALLENGE<br />
The Store with highest increase of UPT vs May+June<br />
plan gets a prize<br />
PARTICIPANTS:<br />
All European Stores<br />
CRITERIA:<br />
Store must hit the May +<br />
June total sales target to be<br />
qualified for UPT challenge<br />
and win prize<br />
PRIZE:<br />
TBD – Store team to be rewarded
29 COMMUNICATIONS – AMBASSADOR OF THE MONTH<br />
Ralph Lauren<br />
mbassador<br />
of<br />
the<br />
month<br />
Madara inspires her team to obtain the very highest<br />
standards possible, because she understands that both<br />
sales and support roles need to combine to create the<br />
synergy required for our customers to have an<br />
amazing experience.”<br />
Timothy Bell<br />
People Operations Manager,<br />
Polo Regent Street, London
COMMUNICATIONS – AMBASSADOR OF THE MONTH<br />
30<br />
L<br />
et us introduce Madara Voronka, our Ambassador of the Month.<br />
Madara is the senior Back of House leader who inspires her team to<br />
deliver incredible support to the service teams of the Polo flagship store<br />
in Regent Street.<br />
Madara’s hard work and very high standards ensure that stock is where it<br />
is supposed to be and is accessible to the associates, speeding up the<br />
replenishment process and making the service experience for the client seamless<br />
and efficient. The success of the Regent Street Store would not be possible<br />
without her and her team’s outstanding dedication and energy. We took 5 minutes<br />
out of Madara’s busy schedule to discover a little more about her .<br />
HI MADARA, WHAT IS YOUR FAVORITE PIECE<br />
FROM THE SPR<strong>IN</strong>G COLLECTIONS?<br />
I love the new Nautical print sweat tops and T-<br />
shirts with the anchor icons on. Such a classic<br />
Ralph Look!<br />
WHAT IS THE BEST TH<strong>IN</strong>G THAT HAS<br />
HAPPENED TO YOU THIS YEAR SO FAR?<br />
That’s easy, working with Nelson and the team, its<br />
amazing fun!<br />
WHAT MAKES YOU PROUD TO WORK FOR<br />
RL?<br />
To be associated with these people, and to tell my<br />
friends where I work, they cant believe it!<br />
IF YOU COULD EAT ONLY ONE TH<strong>IN</strong>G WHAT WOULD IT BE?<br />
Easy! That would be steak !!<br />
AND F<strong>IN</strong>ALLY, IF YOU COULD BE A SUPER HERO, WHO WOULD IT BE?<br />
Oh that would be Iron Man! He’s the coolest!
31<br />
RL DEST<strong>IN</strong>ATIONS<br />
The legendary barn in Ridgeway,<br />
Colorado, built in 1905 and backdrop for<br />
Marlboro TV commercials, made Ralph<br />
and Ricky Lauren fall in love with this<br />
land.
RL DEST<strong>IN</strong>ATIONS<br />
32<br />
WESTERN<br />
WONDER<br />
Discover the iconic Double RL Ranch in Colorado and what it means<br />
to the World of Ralph Lauren
33<br />
RL DEST<strong>IN</strong>ATIONS<br />
The Double RL Ranch, which spans 17,000 acres, supplies beef to<br />
Ralph Lauren’s restaurants in New York and Chicago.<br />
R this property.<br />
alph Lauren first came across the Vance<br />
homestead at the base of Colorado’s San<br />
Juan Mountains barn in 1982. “It was a<br />
little bit like pioneering” he recalled two<br />
decades later. “Someone told us about a<br />
barn that was [nearly] 100 years old on<br />
We saw the barn. We fell in love with the place.”<br />
Originally, Ralph and his wife, Ricky, had looked at land<br />
in Utah and Wyoming (helped by friends Tom<br />
McGuane and Robert Redford), but the promise of<br />
something special took the couple to the foothills of<br />
South Baldy Mountain. “There’s a natural extravagance<br />
here that I find irresistible,” Ralph said in 1986, four<br />
years after acquiring acreage outside Ridgway, Colorado.<br />
“Toward the very early part of having the ranch, I<br />
remember Ralph telling me that he drove up the road<br />
and came around the corner and saw the mountains<br />
early in the morning,” Ricky later recalled. “The sun<br />
was coming up, and he said it took his breath away.”<br />
But when Ralph purchased his property, it wasn’t<br />
camera ready. The Vance barn was slumping into<br />
disrepair, requiring extensive renovation to its floor,<br />
porch, and hayloft. A restoration, completed in 2000,<br />
saw the addition of a new home for the Lauren family<br />
and guest cabins to accommodate visitors—all designed<br />
to preserve as much natural beauty as possible. “When I<br />
first came out to Colorado, I didn’t<br />
want to build a new house,” Ralph said in 1990. “I<br />
wanted to find an old one. I love land for itself—the<br />
look, the beauty of undisturbed land. It made me feel<br />
pained…to have to build here at all, so I chose low,<br />
inconspicuous sites where my houses would be halfhidden<br />
by trees.”<br />
Ricky and Ralph Lauren inside a pickup<br />
truck on the Double RL Ranch.
RL DEST<strong>IN</strong>ATIONS<br />
34<br />
Ralph’s passion for authenticity has always been<br />
the undercurrent of his aesthetic. He often<br />
shares pieces from his own closet with his design<br />
teams. The shearling he’s wearing in a meeting<br />
today can be on a model tomorrow. Western<br />
icons and American workwear form the heart of<br />
Double RL, the line Ralph launched in 1993 and<br />
named after the ranch. A capsule of pieces from<br />
the Double RL Fall 2016 collection—including a<br />
pair of cowboy boots made by hand from vintage<br />
1940s lasts—is crafted with roughout leather<br />
sourced from the ranch’s cattle and marked with<br />
an embossed ranch brand. (Beyond fashion, the<br />
cattle also supply some of the burger beef at Ralph’s<br />
restaurants in Chicago and New York.) When the<br />
feel is right, archived Double RL garments will<br />
reappear on the runway—a 1930s-style doublebreasted<br />
wool coat, for example, was recut for<br />
women and made with Collection-level fabrics<br />
for the Fall<br />
The restored Vance barn.<br />
2016 show. Ralph Lauren started buying concho belts and camping out under the Santa Fe stars with his wife and<br />
young children. In 1978, Ralph debuted his first Western-inspired collections for men and women, to<br />
the surprise of a fashion industry fixated on Paris.<br />
Some 100 artisans hand-embroidered the gown Lauren Bush paired with cowboy boots for her wedding to David<br />
Lauren at the Double RL Ranch in 2011. The couple celebrated with a reception at the very spot where David’s<br />
parents fell in love with the land: the Vance barn, festooned with flowers in myriad shades of white. Riding in a horsedrawn<br />
carriage from the ceremony to the reception, “We had ten minutes to ourselves,” David later recalled. “The<br />
mountains, the blue sky, the fields, the cows…it literally was like riding in Heaven.”<br />
That seems to be a feeling no one escapes at the Double RL Ranch, least of all Ralph himself. “It’s a place to get<br />
closer to your soul,” he says.<br />
The living quarters at the Double RL Ranch are decorated with<br />
antique flags, artwork, furniture, and trade goods.
35<br />
RL TODAY – MOBILE VERSION<br />
ACCESS RL TODAY ANYWHERE!<br />
Access RL Today content on your company-issued mobile device! Whether you're<br />
accessing it on the app or via the web, RL Today is right at your fingertips.<br />
BROWSE RL TODAY VIA THE WEB<br />
1. 2. 3.<br />
Using your Internet browser,<br />
go to rltoday.ralphlauren.com<br />
Log into the site using your<br />
Ralph Lauren user ID<br />
You're all set! RL Today is now<br />
at your fingertips<br />
DOWNLOAD THE RL TODAY APP<br />
1.<br />
2. 3. 4. 5.<br />
Navigate to your<br />
App Store<br />
Locate the RL Today<br />
app and click “Install”<br />
After installation, the<br />
RL Today app will<br />
show up on your<br />
home screen<br />
Tap the RL Today app<br />
icon and log in using<br />
your Ralph Lauren<br />
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After logging in,<br />
you’ll have access<br />
to the entire RL<br />
Today site<br />
*If you’re having any problems, please contact Help Desk at Ext.5555 (+41 22 545 55 55) or at HelpdeskEU@ralphlauren.com<br />
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MORE OF<br />
RL TODAY?<br />
Follow<br />
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Click<br />
EVERY DAY/WEEK AND MONTH<br />
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36
37 MIX & MATCH – THE <strong>IN</strong> STORE STYL<strong>IN</strong>G COMPETITION<br />
MIX &<br />
ACCESSORIES FOCUS<br />
ANTWERP<br />
Isabella<br />
STOCKHOLM<br />
Madeleine and Martin<br />
HAMBURG<br />
Jenny<br />
BROMPTON<br />
CROSS<br />
Silvana<br />
REGENT ST<br />
Anna, Simone,<br />
Shalom, Kafilat,<br />
Nadia and Caspar
Next month’s challenge is….<br />
SUMMER VIBE ALL WHITE LOOKS!<br />
MIX & MATCH – THE <strong>IN</strong> STORE STYL<strong>IN</strong>G COMPETITION 38<br />
MATCH<br />
FOR SPR<strong>IN</strong>G LOOKS!<br />
W<strong>IN</strong>NER<br />
AVENUE<br />
MONTAIGNE<br />
Anissa, Anne-Sophie,<br />
Ludivine, Nathalie &<br />
Vannida<br />
Congratulations,<br />
amazing looks!
39<br />
PUBLIC RELATIONS<br />
<strong>IN</strong> THE PRESS<br />
Visibility on the European online and print PR Editorial Features that<br />
our customers are reading today!
PUBLIC RELATIONS<br />
40
CONTRIBUTORS<br />
42<br />
BUY<strong>IN</strong>G & PLANN<strong>IN</strong>G<br />
ADAM KAYE – VICE PRESIDENT BUY<strong>IN</strong>G, PLANN<strong>IN</strong>G & PP<br />
HOWARD PLEASANCE – SENIOR DIRECTOR PLANN<strong>IN</strong>G<br />
HARRY WANG – SENIOR DIRECTOR BUY<strong>IN</strong>G & PLANN<strong>IN</strong>G LUXURY<br />
LUCA CASTALDO – DIRECTOR LUXURY BUYER<br />
MATTHEW BETT – DIRECTOR HOME BUYER<br />
CHRISTOPHER HILL MOLLER – SENIOR BUYER MW POLO<br />
JONELLE RAMJI – BUYER WW POLO<br />
RETAIL OPERATIONS & PERFORMANCE<br />
MARKO JOVANOVIC – VICE PRESIDENT RETAIL OPERATIONS & PERFORMANCE<br />
TOM CAWLEY – DIRECTOR RETAIL OPERATIONS<br />
SURYA S<strong>IN</strong>GH – DIRECTOR RETAIL PERFORMANCE<br />
MARKET<strong>IN</strong>G & MEDIA<br />
IRIS LANGLOIS-MEUR<strong>IN</strong>NE – SENIOR VICE PRESIDENT MARKET<strong>IN</strong>G EMEA<br />
ESTELLE-SHANTI KARAM – SENIOR DIRECTOR MARKET<strong>IN</strong>G LUX, RETAIL & ENGAGEMENT<br />
PAUL<strong>IN</strong>E AZOULAY-ZERBIB – SENIOR DIRECTOR MEDIA & SOCIAL MEDIA<br />
MERYL DOLAN – SENIOR DIRECTOR MARKET<strong>IN</strong>G OMNI-CHANNEL CRM & <strong>IN</strong>SIGHT<br />
CREATIVE SERVICES<br />
TIM ALBRECHT – VICE PRESIDENT CREATIVE SERVICES EUROPE<br />
PUBLIC RELATIONS<br />
ALESSANDRA SCIFO – VICE PRESIDENT PRESS AND PR EMEA<br />
PEOPLE & DEVELOPMENT<br />
THOMAS BUCAILLE – SENIOR VICE PRESIDENT P&D