FAIRMONT HOTELS & RESORTS -DESIGN STANDARDS

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Fairmont Hotels & Resorts · Design Standards SERVICES AND SYSTEMS Telephone Systems (continued) a) Human Resources (Director *, Assistant, Secretary) b) Housekeeping (Director*, Assistant, Clerks, Laundry, Valet) c) Purchasing/Receiving (Buyer*, Receiving Clerck, Secretary) d) Technical Services (Director*, Assistant, Secretary) e) Kitchen (Chef*, Room Service) f) Accounting (Comptroller*, Asst., Secretary., Payroll, Cashier, Clerks, Systems Manager*) g) Front Office (Front Office Manager*, Director of Reservations, Reservations Agents, Assistant Managers) h) Executive Offices (General Manager, Resident, Director of Marketing/sales, Director of Catering, Sales Managers, Catering Managers, Coordinators, Secretaries, Reception) i) Business Centre (Manager, clerks, workstations) j) Restaurant Maitre d’= stations k) Bars for bartender/guest use (including pool bar) l) Front Desk (reception/cashiering) m) Concierge Desk n) Bell Stand/Doorman’s station Single line analogue wall phones are to be provided in the following areas: a) Meeting Room Service Corridors (no ring w/flashing light) b) Room Service c) Health Club (reception, massage rooms, exercise area, lockers) d) Restaurant Service Stations e) Service elevator foyers f) Laundry and valet work areas g) Engineering Shops, chiller plant, boiler room, main electrical room h) Kitchen (main kitchen, banquet kitchen, service bar, food lines, butcher, bakery, dry stores, flower shop) i) Loading dock j) Staff Cafeteria k) Administration Boardroom REV. MARCH 2006 208 © 2002, Fairmont Hotels and Resorts. All Rights Reserved.
Fairmont Hotels & Resorts · Design Standards SERVICES AND SYSTEMS Telephone Systems (continued) l) Staff Locker Rooms m) Housekeeping Service Rooms on Guest Floors n) Each floor of Car Parking Garage (next to exit stair or elevator) Provide direct outside lines (i.e. by-passing the main switch) in the main switch room, telephone operator’s room and security. There will be a minimum of 10 phones designated on the telephone switch as power fail telephones, which may be activated and provide external telephone service in the event of a failure of the telephone switch. The locations will be determined at the time the switch is installed. Public Areas Provide phones which ring direct to operator in the following locations in the Main Lobby (2 or more), near the Front Desk (2 or more), in Ballroom Foyer (2) and near Meeting Rooms or group of Mtg Rms (2 per floor or group). Standard will be the Teledex Opal 1001, see http://www.teledex.com/telephones/opal/opal1001.html located in the same location as house phones of which one in each area shall be mounted for handicapped use. All phones to be fully recessed. Provide outdoor phones in weatherproof boxes for exterior games areas such as tennis courts, waiting and service areas and swimming pool locations. Provide cordless phones for pool area and restaurants (2 for each area). All telephone operator consoles to have guest name display capability. The following areas are to be provided with active at all times, single line telephones with direct access to the outside without passing through the telephone switch: a) Telephone Operator’s room b) Security c) Telephone Switch room. The following areas are to be provided with two house telephones with dial pads (must ring down to the operator): a) Each ballroom foyer b) Near each meeting room c) Near the front desk d) Main hotel lobby. Note: House telephones are to be installed adjacent the pay telephones. REV. MARCH 2006 209 © 2002, Fairmont Hotels and Resorts. All Rights Reserved.
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FAIRMONT HOTELS &amp; RESORTS -DESIGN STANDARDS

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