FAIRMONT HOTELS & RESORTS -DESIGN STANDARDS

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FAIRMONT HOTELS & RESORTS · DESIGN STANDARDS BACK-OF-HOUSE D. BACK-OF-HOUSE 1. OFFICE AREAS 1.1. Front Desk Support Provide space for functions, which could include the following: • Front Office Manager • Rooms Division Manager • Reservations Manager • Reservations clerks and secretary • Communication/Telephone Operator’s room • Cashier’s Desk • Guest safety deposit box room • Security Office • Fire Control and Elevator Control Room • Luggage Storage • Concierge Storage • Bellmen's Store • Car Valet’s Room • Parking Cashier 1.2. Executive Office, Administration, Accounting and Security Provide space for functions, which could include the following: • General Manager • Resident Manager • Assistant General Manager • Secretarial • Director of Food and Beverage • Assistant Director of Food and Beverage • Director of Catering • Catering Coordinators REV. MARCH 2006 138 © 2002, Fairmont Hotels and Resorts. All Rights Reserved.
FAIRMONT HOTELS & RESORTS · DESIGN STANDARDS BACK-OF-HOUSE Executive Office, Administration, Accounting & Security (continued) • Director of Sales and Marketing • Assistant Director of Sales and Marketing • Sales Representatives • Public Relations Manager • Boardroom • Mail and Copy room • Beverage counter • Controller • Assistant Controller • Head Cashier • Staff Cash-out Work area and Night Deposit area • Dead Storage and Storage areas • Credit Manager • Payroll Manager • Secretary, clerks and filing • Computer Manager • Computer room • Telephone equipment room with UPS • TV pay per view head end room • Security Manager • Assistant Security Manager 1.3. Human Resources Provide space for functions, which could include the following: • Reception and secretary • Director of Human Resources • Language Training room (foreign countries) • Training Manager • Meeting/training room REV. MARCH 2006 139 © 2002, Fairmont Hotels and Resorts. All Rights Reserved.
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