FAIRMONT HOTELS & RESORTS -DESIGN STANDARDS

FAIRMONT HOTELS & RESORTS · DESIGN STANDARDS
GUESTROOM AREAS
3. FAIRMONT GOLD GUESTROOMS, LOBBY AND LOUNGE
3.1. General Requirements
Fairmont Gold, a hotel within a hotel, dedicated to a consistent high quality of service,
is designed to meet all the needs and expectations of the discriminating business
executive and leisure traveller. Within a private atmosphere of quiet residential
surroundings, the specially trained staff provides friendly, personalized and efficient
service.
The added amenities and luxurious surroundings are simply an extension of the caring,
comforting attitude of the hosts. Fairmont Gold is a consistent attitude of dedication to
the well being of the Fairmont Hotels & Resorts guests.
Typically, an upper floor(s) or a wing of a floor will be dedicated to Fairmont Gold.
Minimum recommended is 50 rooms with a maximum of 85 rooms, depending upon
lounge capacity. A minimum of 70% of the rooms is to be designated non-smoking. All
rooms should preferably be on the same floor. If floor size is too small to accommodate
the number of guestrooms required then the floor immediately below and/or above the
Lounge could be used. A separate internal open stair should then be provided between
the floors.
3.2. Guestrooms
Functional Requirements of Fairmont Gold guestrooms are similar to standard
guestrooms, however, the Fairmont Gold have upgraded finishes, FF & E and
amenities.
3.3. Elevator Lobby and Lounge
The elevator lobby on the Fairmont Gold floor should be obviously distinctive,
reflecting the Fairmont Gold atmosphere. The reception area, located in close proximity
to the elevator core, will have full time receptionists to check in/out guests, give
messages, send faxes, etc. This area must incorporate outlets for multi-line phones and
duplex outlets for computers and other related equipment.
Provide storage cabinets adjacent the desk to conceal printers, credit card imprinters and
credit card verifiers and well as telephone outlets for credit card verification and
electrical outlets for related computer equipment.
A work area (approximately 75 ft 2 – 7 m 2 ) where staff can store small items for guests
and hang guest’s coats, send faxes, make copies, etc. This area is to include a counter
2’0’’ wide x 8’0” long (0.6 x 2.4 m) with cabinets above and below, except below the
workstation which is 3’6” (1.1 m) wide. Provide electrical outlets for telephones, fax
machines, copier. This area to house the audio controls and variable fan speed controls
for the lounge.
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