FAIRMONT HOTELS & RESORTS -DESIGN STANDARDS

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FAIRMONT HOTELS & RESORTS · DESIGN STANDARDS CONSTRUCTION REQUIREMENTS 2.3. Installation and Occupation Schedule Area Weeks Required Prior to Opening Elevators #1, #2 (Service) 18 Guestroom Floors: (first two floors or 15% of rooms) 18 Main Entry or Truck Dock 18* Housekeeping/Laundry/Valet 12 Maintenance/Engineering 12 Receiving/Storage 12 Staff Cafeteria 10 Administration Offices 8 Ballroom 8 Computer Room 8 Front Desk 8 Front Office 8 Main Kitchen 8 Meeting Rooms and Circulation/Pre-Function Area 8 Dining: 3 Meal Dining/Specialty Dining 7 Banquet Kitchen 6 Staff Locker Rooms 6 Retail 6 Guestroom Floors: (last two floors – no later than) 4 Deli/Café 3 Lobby Lounge/Bar 3 Elevator (Passenger) 2 Lobby 1 * For access to elevators REV. MARCH 2006 - 6 - © 2002, Fairmont Hotels and Resorts. All Rights Reserved.
FAIRMONT HOTELS & RESORTS · DESIGN STANDARDS CONSTRUCTION REQUIREMENTS 3. TURNOVER PROCEDURES GUEST ROOMS & GUEST FLOORS 3.1. Summary The purpose of this document is to provide direction to the opening team in expediting and simplifying the acceptance and turnover process of guestrooms and guest floors from the contractor to the owner for the installation of FF&E. By working with the owner in this acceptance process, we can expect to reduce the time required to punch list or “snag” the rooms and give the contractor the information required to bring the guestrooms and floors up to a standard to which Fairmont Hotels & Resorts can accept. By establishing these standards and criteria with the owner and contractor well in advance of turnover, it is likely that most deficiencies can be corrected during the initial “snag”, thus allowing the owner to accept rooms that will require minimal additional work to achieve Fairmont Hotels & Resorts Standards. 3.2. Model Rooms The typical acceptance process has the owner, architects and various consultants inspecting the guestrooms and guest floors and identifying deficiencies or variances to the project specifications. A “punch list” is developed and issued to the contractor for his action. This punch list becomes a road map for the contractor and once complete allows the owner to accept the owner to accept the room for the installation of FF&E. Upon completion of the FF&E installation, the owner offers the room to Fairmont Hotels & Resorts for final acceptance. The Fairmont Hotels & Resorts operations team then re-inspects the room and issues a second punch list of deficiencies which the owner must have corrected. The difficulty usually lies in that additional architectural deficiencies are identified at this stage by Fairmont Hotels & Resorts, which could have and should have been identified in the initial inspection. Typically, the contractor is reluctant to perform additional work after the owner has accepted the room. This does not include damage to the room as a result of this FF&E installation. Repair to rooms that have been damaged by the installation of FF&E is handled as a separate repair program by the owner and would be a billable repair by the contractor. Therefore, the goal of this program and its procedures is to minimize the number of architectural deficiencies identified in the second “snag”. The Model Rooms once completed and approved for their architecture, finishes, MEP and FF&E, shall serve as the standard that the contractor must meet in all guestrooms. The snagging process shall focus on variances in the guestrooms being turned over from the approved model room. Where the guestroom conforms substantially to the model rooms architecturally, the snagging process should be limited to finishes, FF&E and MEP items. REV. MARCH 2006 - 7 - © 2002, Fairmont Hotels and Resorts. All Rights Reserved.
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