PSI June2017

June 2017 – £4.00 

@SecurityDrum 

www.psimagazine.co.uk 

Professional Security Installer 

BUILDING 

BUSINESS 

Increase your contract sales 

PRODUCT 

TESTS 

Tyco Illustra Pro 30x 

MasterLock 2650 

PSI PREMIER 

AWARDS 2017 

All the finalists revealed! 

EDITOR’S 

CHOICE 

A look at the best 

new products 

GETTING THE 

BASICS WRONG 

How to avoid shocks and scares

ENFORCERV10 

One panel to suit them all 

WIFI included as standard 

The easiest installation choice you’ll have to make 

All the best features of the Enforcer 32WE and Enforcer HomeControl+ panels 

brought together with the Enforcer V10. App compatibility out of the box, easy 

upsell advantages and award-winning two-way wireless technology. 

The Enforcer V10 is changing the game. 

www.facebook.com/pyronix 

@pyronix 

Follow us on LinkedIn 

Pyronix Limited, Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire, S66 8QY, UK 

T: +44 (0)1709 700 100 E: sales@pyronix.com W: www.pyronix.com

June 2017 

June 2017 – £4.00 

@SecurityDrum 


5 Editorial 

You might not realise it but the security sector is a hightech 

industry, something we could well do with 

remembering when trying to attract new installers to the 

business 

6 Industry news 

News and events from the security and fire industries 

11 Appointments 

We meet some of this month’s security industry movers 

and shakers 

12 TESTED - Illustra IPS02P6ANBTT IP 

The PTZ camera with 30x zoom is put through its paces 

by an independent reviewer to assess its ease of install, 

use and performance 

16 TESTED - MasterLock 2650 

How easy is a padlock to use when your grip is not 

100%? We look at a lock that needs no force to operate 

18 Editor’s Choice 

The pick of the latest security products with information 

from the manufacturers 

21 In my opinion - Sharon Ramsay 

This month we talk to the General Manager at Elmdene 

about adequate power supplies and back-ups 

25 Building your business 

Jim Rathbone reveals how you can increase your contract 

sales and grow the business 


Professional Security Installer 

BUILDING 

BUSINESS 

Increase your contract sales 

PRODUCT 

TESTS 

Tyco Illustra Pro 30x 

MasterLock 2650 

PSI PREMIER 

AWARDS 2017 

All the finalists revealed! 

EDITOR’S 

CHOICE 

A look at the best 

new products 

GETTING THE 

BASICS WRONG 

How to avoid shocks and scares 

Avoiding shocks 

In May there was another large scale attack on IT 

business systems with the NHS suffering from a 

Ransomware-driven outage. With so much of today’s 

security technology sitting on a network what are the 

concerns for installers? 

27 PSI Premier Awards 2017 

All of the nominations have been collated and we can 

now announce the finalists in this year’s awards 

campaign. So it’s down to you to pick out the winners... 

40 IFSEC Showcase 

An overview of some of the main attractions for 2017 

49 The Fire Supplement 

In conjunction with the FIA and Risk UK we present 

another essential read for fire systems installers 

67 Meet the installer 

This month we meet Clare~Marie Howes of Network 

Security & Fire 

69 Securing security 

Following on from an IT attack on the NHS we look at the 

concerns for installers of networked systems 

80 The PSi Directory 

Your guide to vendors and service providers 

CONTACTS 

EDITOR Andy Clutton 

Tel: 020 8295 8308 

E-mail: andy.clutton@psimagazine.co.uk 

Twitter: @SecurityDrum 

DESIGN & PRODUCTION Matt Jarvis 

Tel: 020 8295 8310 Fax: 0870 4292015 

E-mail: matt.jarvis@proactivpubs.co.uk 

ADVERTISEMENT DIRECTOR David Lewis 

Tel: 020 8295 8309 Fax: 01322 292295 

E-mail: david.lewis@proactivpubs.co.uk 

DISPLAY ADVERTISING Paul Amura 

Tel: 020 8295 8307 Fax: 01322 292295 

E-mail: paul.amura@proactivpubs.co.uk 

ADMINISTRATION Tracey Cole 

Tel: 020 8295 8306 Fax: 01322 292295 

E-mail: tracey.cole@proactivpubs.co.uk 

MANAGING DIRECTOR Mark Quittenton 

CHAIRMAN Larry O’Leary 

PSi QR Codes 

For ease of access, some of the items in 

PSi carry QR codes. Simply scan with 

your phone to visit relevant websites. 

Security-based editorial contributions to PSI are 

welcomed, and the Editor reserves the right to alter or 

abridge text prior to publication. The views expressed in 

PSI are not necessarily those of the publishers. 

Editorial and Advertisement Office 

PRO-ACTIV PUBLICATIONS LTD 

PO BOX 332 

DARTFORD 

DA1 9FF 

© Pro-Activ Publications Ltd 2017 

All rights reserved. No part of this publication may be 

reproduced or transmitted in any form or by any means, 

electronic or mechanical, including photocopy, recording, 

or any information storage and retrieval system, without 

permission in writing from the publisher. 

ISSN: 1360-6476 

PSI is currently available for an 

annual subscription rate 

of £48.00 (UK only) 


3

Connect your life to your home 

and your security 

Texecom Connect set to transform the end user security experience 

At IFSEC 2017, the Texecom stand will showcase live demonstrations of Texecom Connect, Texecom’s upcoming smart 

connectivity platform, solving security and automation challenges in real-world scenarios. 

With Texecom Connect, security installers are able to offer customers a secure system with the additional benefits of automation, 

smart management and flexible control, all from the flagship Premier Elite range of control panels. 

Texecom products are designed 

and manufactured in the UK

Texecom Connect App 

New smartphone application for user 

automation and control 


EDITORIAL 

Texecom Connect SmartCom 

Texecom Connect ethernet and 

WiFi communicator 

Texecom Connect API 

Protocol to interface and integrate with 

3rd party solutions 

Connect with us on Stand G1200 

What’s trending... 

Technology based markets such as the 

security sector are no strangers to emerging 

trends and it is during IFSEC week that the UK 

industry sees the latest growth areas come to 

the fore 

For people outside the security (and fire) business ours is 

probably not seen as a high-tech industry, however those in 

the sector know that it most certainly is. In fact, we often 

hear from companies that offer installer training and apprentice 

placements that young people coming into the sector are 

surprised at how technologically driven it all is. In the last few 

years for example, Wi-Fi networking, Cloud-based solutions, 

apps, ‘smart’ homes and system integration have all come into 

regular play for the installer and cameras are keeping bang upto-date 

with consumer televisions in terms of resolution; this 

business is sexier than you might think!! 

This is why for many of us a trip to a trade show or roadshow 

is a must - you can see the latest trends that are gaining traction 

from vendors as you walk around the exhibition halls with various 

companies promoting their takes on the evolution of the common 

security and fire systems and solutions to the modern day 

problems. 

Sometimes the trends are pushed a little too early (such as 

with the original biometrics and analytics of the past) when the 

rush to market with a flawed product affected the future take-up 

of the idea - however with an industry that spends a lot on R&D, 

technologies like biometrics and analytics have ironed out the 

teething problems and both are now established. 

So what of 2017? This month we’ll all be off for a few days to 

look around IFSEC to see which products and services will be 

promoted to UK installers and, no doubt, there will be a few 

surprises. I expect that this year we’ll see the introduction of 

plenty more systems that take advantage of apps and the Cloud 

for remote access purposes and I expect that the use of analytics 

for non-security based applications will also be prevalent. I’m still 

not sure about the general use of drones in the industry (a bit too 

niche I think) but even these will be showcased at ExCeL - along 

with systems for bringing them down to earth. 

One thing that we can be sure of is that the race to raise 

camera resolutions has thankfully pretty much levelled out at 4K 

with the most common resolution for applications being HD. The 

Avigilon 7K launch of two years ago appeared to make 

developers stop and take stock of where they were heading while 

installers were still catching up to HD. Today it is the intelligent 

use of the data captured by cameras that is the main surveillance 

trend. Don’t expect banks of new cameras to be the norm at 

events - it’s going to be applications that will be the focus for 

manufacturers for a while. Oh and on a topical note, expect the 

security of networked systems to be a feature in the halls too. 

Today’s security industry is clearly more Tomorrow’s World than 

many might expect! 

www.texe.com 

Sales: +44 (0)1706 220460 

Andy Clutton 

EDITOR 

5

INDUSTRY NEWS 

In brief 

INDUSTRY NEWS 

After just ten months of 

building the business and 

an ARC from scratch, remote 

monitoring company 

Professional Surveillance 

Management (PSM) has 

achieved NSI ARC Gold 

Accreditation; Monitoring of 

CCTV Systems, Fire and 

Intruder Alarms. 

GJD has announced a new 

service deal with VMS, a 

provider of installation and 

maintenance services within 

the audio visual, networking 

and security markets. The 

deal aims to strengthen 

GJD’s customer relations 

and levels of field support. 

FIA to offer new fire detection 

and alarm qualifications 

The Fire Industry Association (FIA) will be 

offering four new qualifications for the fire 

detection and alarm sector, available to book 

from early July. The four new qualifications are 

designed to reflect the four main job roles of the 

sector – Designer, Installer, Maintainer, and 

Commissioner – with one qualification for each. 

The new qualifications have been designed 

to give those working in the industry (or those 

just joining or wishing to join) a professional indepth 

knowledge of their specialist field, and 

are a Level 3 on the Regulated Qualifications 

Framework (RQF), equivalent to an A-Level or 

NVQ Level 3. In addition, the new qualifications 

are equivalent to a Level 4 on the European 

Qualifications Framework – one level higher 

than that specified in the newly released 

Standard, EN 16763 – the services standard that 

specifies the minimum level of education for 

those working in the fire and security services 

sectors. 

Each qualification pathway begins with a 

Foundation unit, which gives learners a 

thorough understanding of the relevant 

Securi-Guard ARC celebrates 

20th anniversary in 2017 

Securi-Guard Monitoring’s NSI Gold standard 

Alarm Receiving Centre (ARC) is celebrating its 

20th anniversary this year. Staff marked the 

SSAIB makes cyber commitment 

SSAIB has met the 

Governmentendorsed 

Cyber 

Essentials Plus 

standard. The 

industrysupported 

scheme 

helps prevent the 

vast majority of 

cyberattacks and 

sets out a range of security controls to help 

protect an organisation against cyber threats 

to its IT systems and software. 

The scheme comprises two levels: level 

one, Cyber Essentials, requires a completed 

self-assessment questionnaire, with 

responses independently reviewed by an 

external certifying body. Cyber Essentials Plus 

covers the same requirements, but with tests 

of an organisation’s systems being 

additionally carried out by an external 

certifying body using a range of tools and 

techniques. 

The move means SSAIB reportedly 

becomes the first certification body within the 

security and fire sectors to achieve Cyber 

Essentials Plus accreditation. 

standards, and best practice for the industry. 

Upon passing this, learners can then progress 

through the other units before choosing their 

final unit from a choice of four, which will 

qualify them in their chosen area. 

The qualifications will be available 

nationwide at a range of centres in England, 

Scotland, Wales, and Northern Ireland and are 

approved by the relevant government bodies for 

official qualifications in each country. 

event in style with a special anniversary cake 

made by Chloe Bickford, the grand- daughter 

of Kim Precious, Managing Director. 

“Technological advances have been very 

swift in our industry. We have seen some 

remarkable developments in monitoring 

equipment and services during the lifetime of 

the ARC and I am certain there will be many 

more to come in the next 20 years – and 

beyond,” said Kim. 

National Security Inspectorate (NSI) Gold 

CAT ll accredited, the ARC – which is based at 

the company’s headquarters in Estover, 

Plymouth - has come a long way since it was 

first launched in January 1997. From an initial 

staff of six operators, the monitoring team has 

grown to more than 60 employees. 

Pictured (L-R) : Mary Campbell, Adrian 

Baker, Kim Precious and Frank Kerr 

6 

www.psimagazine.co.uk

INDUSTRY NEWS 

In brief 

The United Kingdom 

Accreditation Service 

(UKAS) has confirmed 

formally that NSI has been 

successful in transitioning 

its accreditation to ISO 

17021-1:2015 (the latest 

version of this Standard). 

Evolution has launched a 

new division to provide a 

range of Electronic Article 

Surveillance (EAS) solutions 

to retail customers across 

the UK and Europe. The 

division, based in 

Chelmsford, is headed up by 

Philip McKelvey. 

Open Day demonstrates fully 

functional PSIM solution 

Following the international launch of its next 

generation of products at Intersec in Dubai, Titan 

recently held an Open Day to introduce Titan 

View, Titan Vision, and Titan Sigma to the UK 

audience and have some fun whilst doing so. 

Study shows value of CCTV 

CCTV cameras provide evidence “useful” to the 

police in two-thirds of the investigations in 

which they are available new research 

suggests. The Nottingham Trent University 

study (reported in the European Journal of 

Criminal Policy and Research), involved 

analysing more than a quarter of a million 

crimes recorded along the railway network by 

British Transport Police over a five-year period. 

It was found that CCTV was available in the 

investigation of almost half of those crimes – 

111,000 offences – and proved useful in 65% of 

those cases. 

When CCTV was deemed “useful” by the 

police the probability of a crime being detected 

rose significantly from an average 23% to 48%. 

Large variations were identified in relation 

to crime type and the extent to which cameras 

were viewed as useful. 

Cameras were deemed useful in 62% of the 

83% of robbery investigations in which they 

were available. For serious assault cases, they 

were useful 61% of the time – available 74% – 

and when investigating theft from a shop, 

cameras were useful in 53% of a possible 60% 

of cases. 

They were also useful for most public order 

investigations in which they could be called 

upon – 44% from a possible 52% of cases. 

At the other end of the scale, usefulness of 

cameras was particularly poor for cases of theft 

from motor vehicles, the researchers found – 

useful just 16% of the time, from a possible 

50%. For theft of a motor vehicle, cameras were 

useful in fewer than half of investigations, 

helping police in 24% of a possible 59% of 

incidents. 

For the dignitaries and invited guests there 

was time to take a tour of the facilities in the 

custom designed accommodation in the 

Cambuslang Investment Park, to sample 

Scottish hospitality and to take a closer look at 

the latest developments. 

Following an introduction from MD Jay 

Shields, the guests joined John Downie and 

Graeme Anderson in the demonstration room for 

an in-depth look at the technology. 

John Downie Sales Manager said: 

“Demonstrating the latest edition of Titan Vision 

to such an important group of people was 

extremely daunting. However, I could tell from 

the level of interest and comments from the floor 

that the audience was extremely interested and 

impressed. For some this was the first 

opportunity to see a fully functional PSIM 

solution in action and for other an opportunity to 

focus on particular requirements both technical 

and commercial”. 

For theft from a person they were useful just 

14% of the time despite being available for 33% 

of investigations. 

Having useful CCTV was associated with 

significantly increased detection rates for all 

types of crimes, except drugs, fraud and public 

order offences, the study showed. 

The largest change was for robbery, where 

the probability of detecting an offence 

increased from 8.9% without useful CCTV to 

55.7% with it – while for criminal damage the 

likelihood quadrupled from 10% to 40%. 

Detection rates for thefts were extremely 

low without CCTV evidence – just 2% of thefts 

from a person were detected without the use of 

cameras, the study found. 

Dr Matt Ashby, lead researcher and 

criminologist in Nottingham Trent University’s 

School of Social Sciences said that the study 

shows that CCTV is clearly a powerful 

investigative tool, particularly for more serious 

crimes. 

“This does not mean, however, that there 

should be a rush to install cameras in all types 

of locations. Consideration should always be 

given to the potential for frequent or serious 

crimes to occur, or whether there’s an 

opportunity to use cameras for multiple 

purposes,” he said. 

8 


THE BOTTOM LINE 

IN ASSOCIATION WITH CSL 

The interview that gets the facts from the top 

This month Simon Banks talks to Nigel Jackson, Managing Director of 

Swift Fire & Security and Director of Marlowe PLC. 

Swift was recently purchased by Marlowe 

PLC and you’ve remained as Managing 

Director and a major shareholder. How 

important was it for you to find the right 

buyer for the company and how did 

Marlowe meet your criteria? 

It is vital to find the right buyer: someone with 

a shared vision and the financial muscle to 

make that vision a reality. When Marlowe first 

approached me I spent many sleepless nights 

wondering if this was the right opportunity, not 

only for me, but for everyone at Swift. I firmly 

believe that it is our team that makes Swift 

the successful business it is. Over the last 35 

years we have built this business together and 

I could not have allowed the transaction to 

proceed if it had jeopardised the future 

careers of my team. Thankfully Marlowe 

provided assurances that as the Platform 

Business within their emerging Fire & Security 

Division, the merger not only secured the 

future growth of Swift Fire & Security but also 

provided my team members with fantastic 

opportunities for career progression across all 

areas of the business. Marlowe is committed 

to becoming a market leader in our industry 

and has embraced Swift’s long held values of 

Customer Care and Innovation. Now, with 

every acquisition we complete, we are one 

step closer to achieving our goals. I could not 

be more satisfied with the outcome. 

Swift and CSL have been working together 

for nearly 21 years. How important have 

relationships like this been during Swift’s 

journey? 

Building, securing, nurturing and developing 

relationships is vital in all areas of business and 

I consider Swift’s Supply Chain a significant 

factor in our success. Our long standing 

relationship with CSL exemplifies an important 

aspect of the Swift Mission Statement: 

‘Partnering’. CSL have been integral to our 

success in many ways, including the award of 

several national, multi-sites, maintenance and 

monitoring contracts. The award of these 

contracts hinged on Swift’s ability to offer a 

quality monitoring solution at a cost effective 

price, which CSL has supported us in delivering 

time after time. You can see by looking at our 

shared history and growth that we have grown 

together not only because of our shared ethos 

of World Class Customer Service and the 

application of the latest innovative technologies 

but because you and I and more importantly 

our team members have developed long 

standing, personal and professional 

relationships. I’m sure that these relationships 

and our partnership will continue long after 

both of us retire! 

How important has the growth of your 

signalling estate been in your overall 

company growth? 

The growth of our signalling estate has been 

fundamental to our success. Since I became 

Managing Director, I have focussed on 

expanding our recurring revenue contract 

base due to the value they offer compared 

to one off high risk project revenues. Our 

Sales Team have been successful in 

securing both national and regional 

maintenance and monitoring contracts – all 

of which benefit from these recurring 

revenues. The key to our success is that we 

can offer our customers a multi-discipline 

fire and security maintenance solution. 

In 2015, following the growth of our signalling 

estate and many years of outsourcing our 

monitoring, we took the decision to purchase 

a custom built NSI Gold, CAT II Approved 

Alarm Receiving Centre (ARC), formerly owned 

by Romec. Re-christened Swift Connect, the 

ARC is fully functional, keeping the national 

estates of retailers, banks, local and central 

government bodies, secure, night and day. 

After leading Swift by yourself for so many 

years, what has it been like to work with 

the Marlowe Board? 

When I first decided to sell Swift Fire & 

Security I did wonder how I would deal with 

YOU SAID IT! 

interacting with a boss after 34 years of 

being in charge! Working with and as a part 

of the Marlowe Board has been really 

enlightening for me. Each of my fellow Board 

Members are financial experts with particular 

business specialisms - including the former 

CFO of ADT - and each has experience of 

successfully buying, growing and developing 

businesses. None of us are shy about voicing 

our opinions or challenging each other and 

we all back up our opinions with facts which 

will always win out. I’m learning from the 

Marlowe Directors every single day and they 

are quick learners when it comes to 

understanding the very unique industry in 

which we operate. 

While giving up an element of control is 

difficult, it has been refreshing for me not to 

be the last stop in a long chain with 

hundreds of jobs and livelihoods ultimately 

resting on my decisions. I’m glad that in 

Marlowe I have found a Board that I can trust 

to share that responsibility with, securing the 

future of the business we have all worked so 

hard to build for 34 years. 

Speaking of the future, what’s next for 

Swift and Marlowe? 

Growth! I know it sounds trite but when I first 

established Swift with the other founding 

Directors in 1982, I quietly nurtured the 

ambition that Swift Fire & Security would not 

only aspire to, but one day rise to the top of 

the fire and security industry’s Premier 

League. As a lifelong Bolton Wanderers fan I’m 

sure you can imagine that I am ever the 

optimist! Whilst I’m not quite so sure about 

the future of my football team, with Marlowe’s 

backing I’m no longer just hopeful, but 

confident, that Swift Fire & Security will soon 

rise to the top of the Premier League. 

“Using the latest in @CSLDualCom technology our temporary building site alarms with alarm response 

won't let you down” 

Tweeted by A Matter of Security @amosecurity – Feb 28 

Get Social 

Tweet us @CSLDualCom 

Find our other social pages here... 

9

Always a suitable solution 

with the DIVAR hybrid 

and network recorders 

At Bosch, we believe that video surveillance solutions should be as easy to 

install as they are to use. It’s the thinking behind our completely new portfolio 

of DIVAR hybrid and network recording solutions. Specifically designed for 

24/7 operation, they offer the ability to create video surveillance solutions 

with professional security features. Solutions that can be tailored to fit the 

growing needs of small and medium businesses. 

01895 878095 | security.systems@uk.bosch.com | boschsecurity.co.uk 

Visit us at IFSEC 

International 

Stand 

G600 

20-22 JUNE 2017 EXCEL LONDON UK

Complete Connectivity Solutions 

Whatever you’re connecting 

choose CSL 

www.csldual.com 

Stand D1100 

©CSL DualCom Limited

TEST 

PRODUCT TEST 

Illustra IPS02P6ANBTT IP PTZ 

discovery tool that allows basic configuration of 

the domes settings. All main configuration is 

performed via a suitable Web browser. 

The English Configuration and User Guide is 

153 pages long and reasonably comprehensive 

although unlike the other supplied documents 

there was no chapter index, just the pdf 

bookmarks. 

What’s in the box? 

Dome camera inc. base plate 

Wall bracket (in separate 

carton) 

Quick reference guide 

CD of manuals and software 

Power connector, cable clips 

and fixing parts 

NOTE: This PSI Product Test 

was carried out by an 

independent third party, 

not editorial staff. The 

manufacturer had no input in 

the review or the final result 

This is an indoor unit from the Illustra IP dome 

series, with a 30x zoom lens and 2MP HD 

resolution. This particular variant of the 

dome is for internal use only and has a black 

finish with a plastic surround to the camera 

module and metal side plates that cover the 

electronics to one side and the assembly gearing 

at the other. It has no transparent bubble to 

surround it so there is no curved surface to impact 

the image quality. It has a 6” (154mm) diameter 

and is 7” (178mm) in height. 

Usefully it can be stood on the three mounting 

screw heads that secure it to the base plate for 

testing or set-up, with ample room for the 

network and power leads. 

Software 

The supplied disc has three folders named as 

“Illustra Connect” which holds the network 

discovery software, its support files and multilanguage 

manuals. “Illustra Pro PTZ” holds the 

Quick Start Guides and User Guides for the domes 

in multiple languages. A final “Regulatory folder 

holds a single multi-language product safety and 

regulatory notes document. Documentation is 

supplied in eighteen language variants. 

The 67 page Illustra Connect User Guide 

instructs how to install and use the Connect 

software which is basically an ONVIF compliant 

Operation 

The dome can be powered from PoE but this must 

be PoE Plus capable of 25.5W. Alternatively a 24v 

AC (22-30v) power supply can be used. Maximum 

current is stated as 1.4 Amp but in normal 

operation was found to be under 500mA for this 

indoor version. If both PoE and external power are 

connected then the dome will take its power from 

the first connected supply and the secondary can 

be used as a back-up supply in case the first 

source fails. 

When powered up there is a delay of around 90 

seconds for initialisation before the dome’s 

position calibration routine begins. This finishes 

after approximately 30 seconds more at which 

point the fan operates. The fan is relatively noisy 

and runs constantly but should not be too loud 

when the dome is installed at ceiling height. 

The dome can be accessed via a web browser; 

Edge, Chrome and Firefox variants were 

successfully used but the image displays in a 

restricted mode without QuickTime. As QuickTime 

is no longer supported by Apple, this message 

should perhaps be modified in a future firmware 

update. 

Some frustration regarding settings was 

encountered particularly with regard to Time and 

Date adjustment and occasional image freezing 

but this was put down to local browser issues. 

Operatio with an ONVIF compliant NVR did not 

show any such problems. 

Even without QuickTime, the image provided 

was found to be perfectly useable for image setup 

and camera configuration purposes. 

At first use, you are encouraged to provide a 

strong password but this is not mandated. 

The Live image screen has on-screen controls 

for key PTZ operations and these are supported 

by mouse wheel control of zoom and keyboard 

shortcut commands. 

Information is provided to request RTSP 

streaming via player software. The help command 

calls up the full 153 page configuration manual in 

a new browser tab. 

12 www.psimagazine.co.uk

R 

THERMAL TECHNOLOGY, 

MULTIPLE APPLICATIONS 

Capture sharp long distance images whilst benefitting from outstanding Smart Functionality 

Suitable for a variety of applications the Hikvision Thermal Camera range deliver vivid images at 

resolutions up to 640 x 512 pixels providing the ideal solution for 24/7 perimeter protection. Unhindered 

by any weather or light conditions and benefitting from additional smart behaviour analyses including 

line crossing detection and intrusion detection the Hikvision Thermal range are ideal for open and 

expansive areas. 

Available in various form factors including bullet, PTZ domes, handheld models, positioning systems, 

dual-lens models and optical in one unit the Hikvision Thermal Range is suitable for a number of 

applications. 

Hikvision – First Choice for Security Professionals 

www.hikvision.co.uk 

Hikvision UK & Ireland - 4 The Square, Stockley Park, Uxbridge, Middlesex, UB11 1ET - T +44 1628 902140 E sales.uk@hikvision.com 

VISIT US AT IFSEC 

INTERNATIONAL 2017 

STAND 

E800

TEST 

This dome is built to 

a high standard, it 

performs very well 

and provides a good 

level of reliable 

functionality 

9.0 out of 10 

(continued from p12) 

Performance 

The camera is given a sensible manufacturer’s 

sensitivity figure of 0.4 Lux colour at 1/30th 

second (0.1 Lux colour at 1/8th second) and 0.04 

Lux B&W at 1/8th second. These were readily 

achieved with reasonable colour images albeit 

with AGC noise, to well below 1 Lux scene 

illumination. 

The 30x zoom range performed well with the 

4.4mm to 132mm lens giving a horizontal field of 

view from 63.4° to 2.3°. The additional 12x digital 

zoom can be useful in some situations and 

although progressively reducing the effective 

resolution gave reasonable images through most 

of the range. 

The camera does not have any image flip or 

mirror functions so most of the sample images in 

the manual are inverted. 

A micro SD card of up to 32GB capacity can be 

fitted and is accessed by way of a slot in one of 

the side covers. Although this would be difficult 

when mounted at ceiling height it is possible 

without having to remove any parts. Formatting 

and Unmounting commands are available via the 

browser interface so it is not necessary to 

remove power to install or change the 

SD card if the unit is in situ. 

Event recordings are stored 

in avi format and include a jpg 

image of the associated 

action that triggered the 

event. 

Wide Dynamic settings are 

Off, Auto, True WDR and 

Advanced WDR. The Advanced 

setting tended to give an 

overall grey appearance to the 

image with the True WDR 

setting giving a better contrast 

range but the Auto setting 

gave the best overall results 

when viewing a scene with a large external 

window. No specification figures are given for the 

image sensors actual dynamic range. 

While the camera does not have any form of 

infrared lighting it is very sensitive to infrared 

when in night mode so can be used with infrared 

support lighting. 

User PTZ control is allocated on a “Last user 

first served” basis so any requirement to 

prioritise would need to be managed by the 

control system. 

Positioning appears to be by analogue rather 

than stepper motors with a well-balanced 

mechanism and has direct gearing rather than 

belt drive. The tilt range is an impressive 105° and 

includes an auto-flip feature. Pan operational 

speed is from 0.25° to 100° per second and is 

proportional to zoom allowing sensible control 

over distant subjects. Any preset position can be 

reached in less than 1 second with zoom position 

in under 4 seconds. 

The camera supports up to 96 presets, 16 

patterns, 16 sequences, 16 areas and 32 privacy 

zones, giving a large amount of flexibility for 

automated patrols. 

A reset button is accessible through one of the 

side plates and this forces a camera restart is held 

for more than 5 seconds. 

The motion detection is very simple with just 

an overall detection area and sensitivity settings 

of Lowest, Low, Medium, High and Highest. 

However this operated well and movement events 

can be associated with “Fault actions” to define 

what to do, such as Record to local memory, E- 

mail, FTP, CIFS or PTZ action control. 

When set to record it records avi files to the 

Micro SD card with user defined pre and post 

event record durations. The associated jpeg file is 

of the triggering event. 

Conclusion 

While some of the functionality may seem limited 

compared to some other recent offerings, this 

dome is built to a high standard, it performs very 

well and provides a good level of reliable 

functionality. 

Product Test follow-up 

Following the review of the Serage 

SRTVIVDPRO camera in last month’s 

edition, UK distributor G-Tec wanted 

to point out two factors which they 

feel were not covered by the test and 

are worthy of note for installers. 

1. The lens is motorised and can be controlled from the DVR not 

just by the dongle inside the camera (which really should only be 

used as a back up if the camera is not connected to the DVR yet) 

but the idea is that the customer can mount the camera, not 

having to open it and then zoom it from the DVR to the required 

angle where then the camera will auto focus on its own. This is a 

feature which G-Tec believes gives a benefit to the installer 

especially if the customer requested the angle of view to be 

changed in the future, where this can be done remotely without 

having to visit the site . 

2- The camera has a built in cable management base - another 

benefit for installers. 

14 


SKYHAWK Surveillance drives have 

been specifically designed to run 24/7. 

Humans on the other hand, 

need a little down time. 

So relax. Put your feet up. 

SKYHAWK has you covered! 

© 2017 Seagate Technology LLC. All rights reserved. 

For more information and your 

chance to WIN a £5,000 holiday visit: 

seagate-guardians.com/ifsec2017

TEST 

PRODUCT TEST 

Master Lock 2650 

PushKey Padlock 

Master Lock 2650EURD PushKey Padlock is priced 

at £20.90. 

What’s in the box? 

Instructions 

Padlock 

Four keys 

Two oversize key heads 

Surprisingly little force 

is needed to push 

open the lock which 

would be appreciated 

by those struggling 

with strength/grip 

issues 

8.0 out of 10 

American brand Master Lock recently 

unveiled a consumer focused portable lock 

that requires no key-turn to unlock. The 

PushKey Padlock requires less than 2.5kg of pull 

down force to open and is aimed at people with 

strength challenges. 

The 2650 PushKey Padlock provides peace of 

mind for carers and relatives of elderly people or 

those suffering with arthritis; a simple daily 

activity such as unlocking a padlock may seem 

straightforward to most but for those with sore 

and weak bones it can be a strenuous ordeal. 

The operation of the lock involves a bumping 

action to the key head that both opens and closes 

the lock without the need for tight grasping, 

pinching or twisting of the wrist. The large flat key 

head makes it easy to grip, a feature that is 

particularly beneficial for the disabled and elderly 

with joint pain or limited finger dexterity. 

Master Lock has also devised a groove system 

on the bottom of the padlock that acts as a key 

guide, aiding users with sight challenges to easily 

insert the key. Furthermore the portable lock has 

been designed to snugly fit most school and 

hospital lockers, making it ideal for disabled 

students or hospital patients. 

The indoor, black padlock has been 

constructed from zinc, ensuring optimum strength 

and reliability and the hardened steel shackle 

provides resistance to cutting and sawing. The 

In use 

The box for the 2650 model contains an 

instruction sheet for the padlock, two large key 

head covers, four keys and the 200g padlock unit 

measuring 60mm wide and 70mm in height. The 

instructions are fairly straightforward as there is 

only one action required to open the lock; insert 

the key and push to open. To make this simple 

procedure even easier the unit features a key 

guide to direct the key to the keyway. 

Surprisingly little force is needed to push open 

the lock which would be appreciated by those 

struggling with strength/grip issues. 

Alternatively, the lock can also be opened by 

inserting the key and pulling the padlock down. 

The outside of the lock is rubberised providing a 

good surface for gripping, although similarly little 

force is needed for this method. 

The key stays in the padlock whilst the lock is 

removed from the item being secured (locker, 

cabinet etc), then to close up the padlock 

afterwards, a quick turn of the key to align the 

body with the shackle will lock the padlock. This 

again requires very little effort on the part of the 

user and as such also prevents the keys from 

being dropped during handling. 

The oversize key head covers are particularly 

useful for those who experience difficulties 

holding small items and also help with the 

location of the key! 

Conclusion 

The population is living longer and disabled 

people are living much more enriched lives than 

before so products aimed at helping out where 

genuine struggles prevent the everyday use of 

common systems are always welcomed. This 

padlock seems a very simple solution to address 

the problem of how someone with limited 

strength or mobility can secure their items 

however there doesn’t appear to be anything else 

currently available using the same ‘push’ 

technique. At the moment the 2650 is the only 

model to feature PushKey operation. 

The target market for this indoor padlock 

includes young children, the disabled and the 

elderly however the simplicity of the unit might 

well make it appeal to a wider audience as we 

have all had the experience of trying to free up 

particularly stiff padlocks in the past! 

16 www.psimagazine.co.uk

VIDECON LTD 

TRADE ONLY SECURITY DISTRIBUTOR 

LEADING THE WAY IN THE SECURITY INDUSTRY 

Str0ng3r 

sequrinet 

NOW FEATURING 

Enhanced Password Control 

Pa55w0rd! 

ADMIN 

1234 

Sequrinet is one of the most secure network products available 

on the market today. 

Installers will have the option of Enhanced Password Control (EPC). This will prohibit the use of ‘1234’ and other 

easily infiltrated passwords and only allow the use of passwords upon selection, the EPC will remove any 

backdoor user capability and will disable P2P and DDNS options by default. 

Videcon understand that certain installations will not require such a high level of security; therefore, EPC is purely 

optional. Compatibility to organisations requiring a stringent level of password protection is essential and it is this 

compatibility that undoubtedly makes the Concept Pro recording devices the most secure in the market 

suitable for use in government, public space and banks to name but a few. 

Enhanced Password Control, easy interoperability and the potential for use in a varying array of situations 

ensure that Sequrinet is one of the most secure network products available on the market today. 

Secure Eurpean Servers & P2P 

P2P networking makes it simple for installers to configure mobile viewing of the Concept Pro 

Recorders on smartphones and tablets. Installers simply activate mobile viewing by 

scanning the QR code on the unit into the Concept Pro app (available for Android and iOS 

devices free of charge) connecting through the server straight to the NVR. 

Call: 01924 528000 | Email: sales@videcon.co.uk | Register online today: www.videcon.co.uk

EDITOR’S CHOICE 

Manage and maintain panels 

remotely via the Cloud 

Ultra-high definition video 

over coaxial cable 

Hikvision’s Turbo HD 4.0 range boasts ultra-low 

light performance and the ability to send power as 

well as 8MP video images over conventional 

coaxial cable. The products also take advantage of 

Hikvision’s H.265+ video compression technology, 

which provides savings on both bandwidth usage 

and storage requirements. 

The first Turbo HD 4.0 products to hit the 

market includes 8 megapixel box and varifocal 

bullet cameras, and DVRs with 4K UHD HDMI 

outputs. Models equipped with Power over Coax 

2.0 (PoC) capabilities allow users to transmit both 

UHD video and power over the same coaxial cable. 

H265+ improves encoding efficiency: 

reportedly reducing bandwidth requirements by 

up to 75% compared to H.264, and taking up half 

as much storage space for the same amount of 

video footage. 

www.hikvision.co.uk 

Explosion protected cameras 

for hazardous area monitoring 

Axis Communications has 

announced three new 

explosion-protected cameras 

for use in sensitive industrial 

areas: XF40-Q2901 Explosion- 

Protected Temperature Alarm 

Camera, XF60-Q2901 Explosion- 

Protected Temperature Alarm 

Camera, and XP40-Q1942 

Explosion-Protected PT Thermal 

Network Camera. 

Typical industrial applications for 

the fixed XF40-Q2901/XF60-Q2901 

Explosion-Protected Temperature 

Alarm Cameras include control and 

detection of temperatures of 

equipment and leaks in pipes, fire 

detection, and monitoring of 

equipment and perimeter protection. Moreover, 

they help visually inspecting and verifying functions 

and processes are running correctly, and even 

providing remote assistance with planned 

maintenance. 

Typical applications for the pan/tilt XP40-Q1942 

Explosion-Protected PT Thermal Network Camera 

include detection of people in restricted areas and 

safety of personnel in hazardous areas. In addition, 

XP40-Q1942 supports electronic image stabilisation 

and Zipstream technologies 

www.axis.com 

Installing large amounts of software or undergo 

site visits to perform tasks can slow down your 

workload an cost money, however SPC Connect 

from Vanderbilt is a solution that tackles these 

issues. 

This development is a hosted cloud-based 

solution designed for installers to monitor, 

manage, and maintain SPC panels remotely from 

any location. By logging in via username and 

password, installers can access the full 

programming function of any SPC panels or 

perform operations and status checks across 

groups of systems, instantly and remotely. 

www.vanderbiltindustries.com 

Fiber optic detection range 

is increased 

Senstar has announced that 

FiberPatrol-PR, its fiber optic 

fence-mounted sensor for 

perimeter applications, now 

provides up to 50 km (31 mi) 

of protection per processor, 

more than doubling the system’s previous 

detection range capability of 24 km (14.9 mi). 

The intrusion locating accuracy of the system 

has also reportedly improved to within 4 m (13 

ft) from the previous 8 m (26 ft). 

FiberPatrol-PR uses fiber-optic technology to 

detect and locate intrusions. The system can 

differentiate between disturbances caused by 

real intrusions and environmental disturbances 

such as wind and rain. FiberPatrol-PR can detect 

and locate intrusions even when there are 

multiple simultaneous intrusions or in the 

presence of spatially-distributed environmental 

noise that could mask the detection capability 

of other long-range fiber optic sensors. As well, 

the system’s design allows detection to 

continue up to the point of a cut in the sensor 

cable. The system can also be deployed in a cutimmune 

configuration. 

www.senstar.com 

18 


EDITOR’S CHOICE 

The security industry is busy and complex, so it’s easy to miss 

new products and services as they get lost in day-to-day 

activities. Every now and again, certain products grab our 

attention so here we take a look at some of the products we 

think you won’t want to miss this month. 

IP intercom for integration 

Panasonic has launched a new IP video intercom 

system aimed at meeting the demand for 

integration between different building systems. 

The VL-VN1900 works with a range of devices, 

including networked CCTV cameras, SIP phones 

and network video recorders. 

Using PoE the system can be connected using 

a single cable, reducing installation complexity 

and cost. The system supports up to 2,000 SIP 

devices using standard PoE, with the addition of a 

control box. 

The IP video intercom system includes new door 

and lobby stations, with a wide angle camera and 

RFID reader for entry cards, supporting for up to 

five cards per resident. Reception mode also gives 

the option for incoming calls to go to reception 

rather than to individual residences, giving peace 

of mind to residents – particularly 

overnight. There’s also recording 

functionality, incorporating video and 

sound as well as still imagery. 

business.panasonic.co.uk 

Four and 

eight port high-PoE 

switches launched 

Eneo has added four new, high-PoE budget, switches to its Gigabit switch 

portfolio. Two new desk-top switch models offer four and eight port, 

unmanaged, Gigabit camera channels (IAD-5SG1004/8MUA); with PoE 

budgets of 60W or 120W respectively and internal switching fabric 

capacities of 12Gbps or 20Gbps. The four-port model has two, Gigabit 

copper uplink connections and the eight-port model has both Gigabit 

copper and Gigabit fibre, SFP uplink connections. In addition to this, Eneo 

has introduced an eight-port, rack-mount, Gigabit switch (IAR- 

7SG1008MMA). Its PoE budget is 135W and its internal switching fabric is 

24Gbps. As a Level 2, managed switch, it offers VLAN, port-mirroring and 

multicast support and it comes with two Gigabit copper and two Gigabit 

fibre, SFP uplink connections. 

The final addition to the range is an eight port, industrial-rated, Gigabit 

switch for tough environments and mission critical applications (IAM- 

5SG1008MMA). 

www.eneo-security.com 

Bluetooth gas detector for smartphone set-up and maintenance 

Honeywell has launched a new Bluetooth-enabled fixed 

gas detector for commercial and light-industrial 

applications, enabling set up and maintainance of the 

device using a smartphone app. 

The Sensepoint XCL is a wall-mounted device that 

monitors for hazardous levels of specific gases -- 

ammonia, carbon monoxide, hydrogen sulfide, nitrogen 

dioxide, oxygen or flammable gases – to keep operations 

and employees safe. When paired with a smartphone 

using a downloadable app, Sensepoint XCL allows a single 

installer to perform commissioning, maintenance and 

management of the detector without 

requiring a second worker in a control 

room. It also simplifies generating 

system reports needed for regulatory 

compliance. 

www.honeywellsafety.com 

NOTE: All technical specifications listed are provided by manufacturers 


19

Stand #G700 

IDIS 

Europe 

1000 Great West Road, Brentford, Middlesex, TW8 9HH, United Kingdom 

T +44 (0)203 657 5678 F +44 (0)203 697 9360 E uksales@idisglobal.com 

www.idisglobal.com

INTERVIEW 

The power to succeed 

This month we talk to Sharon Ramsay of Elmdene about the world of 

powers supplies and the role of the technology in the security sector 

n these modern days of networked global 

Ibusinesses it is quite easy to overlook the 

importance of a power supply. In fact, in years 

gone by many exit polls at business continuity 

exhibitions placed email, web-connectivity and 

employees as the most valuable factors to a 

business when without electricity no matter how 

good your staff are, they couldn’t get into the 

building, switch on their computers or go online. 

Electricity supply is often taken for granted. In 

the security sector most systems are powered 

by electricity so again it is a vital utility. 

PSI caught up with Elmdene’s General 

Manager, Sharon Ramsay, to find out more 

about the power supply and discussed the 

factors that installers need to keep in mind 

when specifying systems. 

How have the last twelve months been 

for the company? 

It's been a very good period for us but also 

challenging because as an ancillary provider we 

have to align our product range within third 

party components. So whereas the technologies 

on the market are changing we have to think 

ahead so we can be ready to move with the 

trends. Therefore we are reshaping the business 

to suit these changes. 

Historically we have been very intruder 

biased with sirens and contacts, which in the 

past were all hard-wired, but now the market is 

moving towards wireless systems. We, as an 

ancillary provider, don't have the protocols for 

wireless systems so our shift has led us to think 

outside the box of just intruder leading us into 

access control, fire, video and PoE - the key 

trend areas of growth. 

Today everyone is concerned about 

worldwide threats and we're seeing those 

trends moving from breach detection (where an 

alarm has been activated by somebody entering 

a premises) to the perimeter, detecting the 

threat at an earlier stage. This presents us with 

new opportunities but it does mean that we 

can't stay still with this in mind, we need to 

make sure our growth areas match that of the 

industry. All of this thinking leads to new 

products and technologies such as solar and 

efficient power management for the perimeter 

which is all very exciting for us. 

So you are seeing some changes in the 

industry? 

Yes we are. If you think back to a few years ago 

we were told that everything was going to move 

from analogue to IP/PoE yet today we are 

seeing a big market for analogue HD and that 

presents us with a particular challenge. Going 

forward we have to compete in both of those 

areas; we have to provide the installer with the 

relevant products who wants to use existing 

analogue systems but we also have to manage 

the ancillary products for those that are using 

PoE. 

We are established for the analogue side 

with mains and back-up systems but PoE 

presents more of a challenge because people 

are just integrating that with the IT 

infrastructure with no thought to back-up time 

with a UPS. In the event of a failure how long 

will the UPS support the critical devices in the 

system? We have been talking much more to 

installers and challenging them with "what if?" 

scenarios and quite often we find that the UPS 

The Elmdene manufacturing facility in Portsmouth 

Sharon Ramsay 

“PoE presents more of 

a challenge because 

people are just 

integrating that with 

the IT infrastructure 

with no thought to 

back-up time with a 

UPS” 

(continued over) 


21

INTERVIEW 

“We believe that by 

choosing a British 

designed product you 

are getting more 

reliability in your 

system and we will not 

change our approach 

because of the 

warranties we offer” 

22 

(continued from previous page) 

will only give a few minutes of back-up because 

they have specified a cost effective UPS which 

ultimately is not suitable. As a result we are 

tailoring our products to suit the needs of the 

industry but we need to get the message out to 

people and to get them to think about this is 

across the industry. 

Your products are designed in Britain, 

why is that important in a global market? 

It is very important as we are increasingly facing 

a battle of Far Eastern manufacturers with low 

cost technology and production. While you can 

indeed get a lower purchase price for some 

overseas power supplies there is no control on 

the quality of the components plus you have no 

control over the manufacturing practices 

involved. 

We believe that by choosing a British 

designed product you are getting more 

reliability in your system and we will not change 

our approach because of the warranties we 

offer. We would quickly lose our reputation if we 

did that. That is why we are fully behind the 

recent BSIA campaign about the purchase price 

not being the real cost of the system - it's down 

to the suitability and longevity of the system. 

Don't get me wrong, almost everybody who 

is manufacturing in the UK or Europe probably 

at some stage will use component parts that 

have been manufactured in China, but the 

difference for a British manufacturer is that you 

can control the components and specify exactly 

what you want. The current political 

environment has a part to play in this too as, 

especially in the US, where there are potential 

tariffs being put upon imported goods. Along 

with Brexit, therefore global business could be 

about to change too. 

So apart from the components, aren't all 

power supplies the same? 

We would advise people to remember that if you 

have no power, you have no system which is why 

you need to make sure that if you need a 5A 

supply that is what you get and for the period of 

time you require it. So it is critical when 

specifying a power supply that it delivers the 

power in whichever application, and wherever it 

is to be fitted. Putting lower spec products in is 

a bad idea all around and is a real weakness in 

any system. From a sales perspective this is a 

real challenge for us. 

Is there any advice for installers when it 

comes to power specification? 

I think installers need to explore the background 

of a power supply before committing to it. Who 

designed, manufactured and specified the 

power module is very important. If you want a 

4A supply check that the unit is not 4A including 

battery charge as this will only give you 3.2A. 

Installers should always over-rate the load 

requirements and think about any future load 

updates. Also look at the features and functions 

rather than just the basics. In general I would 

say there are a few steps to take. 

Confirm reliability: Is it a PSU brand that has 

been in the field for many years? That way you 

can be sure that it is reliable. If it wasn’t then 

the company won’t last long! 

Efficiency: Is it utilising the latest switch 

mode technology? If not it will cost the user a lot 

more in running costs and will run hotter and 

therefore result in early component failure. 

Cable entry/exit requirements: There's 

nothing worse than putting PSU on a wall 

without easy access for cable management. 

Check warranties: Established manufactures 

give long warranties and they do this because 

they know they will last. Be cautious of PSUs 

only with short warranty periods. 

Technical support availability: If you do 

experience any installation or field issues, can 

you get access to technical support from the 

manufacturer? They will be able to solve any 

issues very quickly with a quick call. No support 

could cost you a lot of wasted time. 

Any predictions for the future? 

As a company we are always looking ahead to 

see what the trends and shifts might be and I 

see less focus in buying products and more into 

rentals and bundling technology into a monthly 

fee rather than being on the bottom line as a 

purchase price. The integration of systems will 

continue and more business partnerships will 

arise as a result and I do think that analogue 

still has a place in CCTV installations over the 

next few years. 


LEADING THE WAY 

@riscogroupuk 

riscouk

Prevent false fire alarms with the 

Euro Stopper ® 

Nominated for 

Fire Safety 

Product of 

the Year 2017 

Every false fire alarm is costly, disruptive 

and detrimental to safety. Beyond disruption, false fire 

alarms have a significant impact on the effectiveness of a 

fire evacuation strategy and may put lives at risk. 

The Euro Stopper will help prevent malicious or 

accidental false fire alarms, without restricting 

legitimate operation of the protected call point. 

Contact us for further information on the Euro Stopper 

www.sti-emea.com 

info@sti-emea.com 01527 520 999 

On display at Stand F170 

Digital Surveillance & IP CCTV Specialists 

Security 

PANOVU 

Full 360 Degree coverage from a single camera 

Up to 16MP Ultra High Definition resolution 

Integrated 1080p autotracking PTZ dome 

Award Winning Design both iF & GIT Security 

Safety 

THERMAL 

Unique Imaging sensor 

High resolution images unhindered by 

environmental challenges 

Incorporated Intelligent Analytics Engine 

Perfect for boundary protection applications 

Monitoring 

VIDEO WALL 

Integrate Multiple sites into a single centrally 

monitored solution 

Complete scalable Solution 

4K Ultra High Definition Camera Support 

Unit 4, Iceni Court, Icknield Way, Letchworth, Herts SG6 1TN Tel: 01462 708 820 Email: sales@ezcctv.com 

ONLINE STORE: 

www.ezcctvonline.com

Selling service contracts 

t is surprising how little time is invested by 

Ibusiness owners and management in the 

security sector in growing the service contract 

base and related income streams. From our 

experience working with security installers, at 

least 80% of management time is invested in 

designing, quoting, project managing, installing 

and getting paid for the installed system. Yet 

most of the profit and the value of the company 

are in the service area. 

There are so many opportunities to develop 

the service business, but without the right 

mindset it will not get the focus. It is good to 

remind ourselves of the benefits of selling 

service contracts: 

• increases company value 

• provides recurring income stream. 

• delivers higher margins 

• provides follow on sales in call-outs, extra 

works and upgrades. 

• provides the means of repeat customer 

contact 

• reduces the threat of competition. 

• generates a positive cash flow. 

Recognising the benefits, develop a plan to 

accelerate the development of your service 

business. Set some key objectives for what will 

be achieved over the next 12 months and 

identify what needs to be done differently. 

For instance if you wish to grow the sales of 

service contracts linked to your own 

installations you might follow these five steps. 

• Minimise downtime 

• Replace consumable items on a planned 

basis, avoiding unnecessary call-outs. 

2. Sell more service contracts to end clients at 

point of sale 

Secure the service contract at the same time as 

the systems installation order. For this to be 

achieved, the salesperson has to believe in the 

value of the contract to the customer and to the 

company. The system quotation should always 

include a service contract which is separately 

priced. 

3. Sell more contracts to the end client when 

the initial installation order is won through a 

contractor 

Most contractors will only concern themselves 

with the initial installation and the warranty 

cover. If a service contract is to be secured, then 

the end client needs to be contacted as part of 

the sales process when the installation is 

handed over to the client. 

4. Sell more contracts as the warranty expiry 

approaches 

If you have not been successful at selling 

contracts at the same time as the installation 

order, make sure you have a sales process in 

place with sales letters and follow up as the 

warranty expiry approaches. 


In the first of a new 

series, Jim Rathbone 

of Rathbone Results 

looks at why growing 

your service contract 

base is the key to 

increasing value 

1. Develop an improved quotation template for 

selling service contracts 

Communicate the value of your service 

proposition and the merits of taking out a 

service contract. A summary of the benefits of 

the preventative maintenance should always be 

provided e.g. 

• Peace of mind through regular servicing. 

• Extend equipment life 

• Safeguard the protection of property, 

assets and employees. 

• Ensure the system performs to its optimum 

throughout its life. 

• Achieve compliance with H &S standards 

• Reduce risk of unexpected costly 

breakdowns. 


25

Increasing the focus 

on growing the 

service contract base 

is key to increasing 

the value of a security 

installer, both 

customer and 

company value 


5. Sell more contracts post warranty using the 

help desk 

If the customer has not taken out a service 

contract by the time the warranty has expired, 

there is a further opportunity. When the 

customer rings the helpdesk for a reactive call 

on their system, he will be faced with an invoice. 

Use this as opportunity to sell a contract. 

There are lots of opportunities to grow 

service contract sales. 

• Carry out a test telesales campaign to 

existing customers who do not have a service 

contract in place and convert them. 

• Cross-sell contracts on other product 

disciplines that may have been provided by 

competitors. 

• Consider investing in an indoor salesperson 

to increase the focus on contract sales. 

• Identify the key accounts that have the 

highest potential for service and contact 

them. 

• Sell contracts to lost quoted installations. 

• Test and measure different lead generation 

methods e.g. telesales, Google AdWords, 

email marketing, direct mail and of course 

your engineers. 

In summary increasing the focus on growing 

the service contract base is key to increasing the 

value of a security installer, both customer and 

company value. Having the right mindset is 

essential otherwise all your energy will be 

consumed by the business of installing. Develop 

a plan for growing your service business, check 

you are using the 5 steps above for selling more 

service contracts linked to your installations. 

Test some new lead generation methods to sell 

more contracts. 

THE POWER TO PUT YOU IN THE 

FIRE PROTECTION BUSINESS 

BAFE accreditation opens up new business opportunities in the 

Fire Protection industry and can generate more work. 

We offer scheme certification for the following modules dependent 

on the type of work you undertake: 

Design 

Installation 

Commissioning 

Maintenance 

We support contractors through the BAFE accreditation journey with: 

A RANGE OF 

FIRE ALARM 

TRAINING 

MODULES 

ESSENTIAL 

FIRE ALARM 

BSI GUIDANCE 

MATERIALS 

the power behind your business 

To find out more about how BAFE accreditation can grow 

your business visit niceic.com/bafe or call 0333 015 6626

PREMIER AWARDS 2017 

NOW IT’S TIME TO VOTE! 

Over the last two months we asked PSi 

readers to tell us which products were 

worthy of recognition as the best that the 

industry has to offer. Features, benefits, ease of 

installation and best service are all factors in the 

reasons why the following entries were 

nominated, but as to who the final winner in each 

of the categories is comes down to the online 

votes cast by the industry. 

Hanwha Techwin – PNM-9020V 

Take the time to look at all of the entries then 

When reviewed in PSI (April 2017) this dome 

visit our website (www.psimagazine.co.uk) to cast 

camera scored an impressive 9/10. The PNMyour 

votes for your favourites. Final date for 

9020V is part of the Wisenet P Series premium 

voting is 15th June so be sure to make your 

camera line and features H.265 codec, 

selections by then. So here are the finalists for 

WiseStream technology, on-board analytics and 

the PSi Premier Awards 2017: 

up to 30fps at full resolution. 

CCTV PRODUCT OF 

THE YEAR 2017 

Bosch - Dinion Starlight 7000 

The Dinion IP starlight 7000 HD camera provides 

clear images even at night or under low-light 

conditions with high sensitivity in colour (0.017 lx) 

and monochrome mode (0.0057 lx). Intelligent 

noise reduction reduces bandwidth and storage 

requirements by up to 30%. 

Hikvision – DS-2TD2136 

The new thermal camera from Hikvision features 

Auto Gain Control, Digital Detail Enhancement, 

and 3D Digital Noise Reduction and is equipped 

with onboard video analytics including line 

crossing detection and intrusion detection for 

perimeter protection. 

The nominations are in and collated so we’re now able to 

announce the finalists in this year’s PSi Premier Awards 

campaign. Who will be victorious in 2017? It’s all down to 

you to pick the winners in each category… 

Dahua – 4 MP HDCVI 

Dahua HDCVI products deliver an end-to-end ultra 

HD experience to existing coaxial systems. The 

HDCVI 4.0 technology framework has three key 

components: 4K-HDCVI for superior video 

capture, IoT-HDCVI for multi-dimensional sensing 

and AI-HDCVI to transform HDCVI-video into 

searchable Boolean data. New products will be 

introduced throughout the year in 2017 to 

enhance the user experience of HDCVI customers. 

Panasonic - WV-S1131 

The WV-S1131 is from Panasonic’s i-PRO Extreme 

camera platform. The camera takes advantage of 

the power of H.265 and when implemented with 

Panasonic’s Smart Coding technology, the system 

offers 80% bandwidth. The camera is equipped 

with a new 1/3” sensor which provides impressive 

colour images even in very low light conditions. 

IDIS – DR-8364D NVR 

The DR-8364D is a 64-channel, full HD recorder 

offering H.265/H.264 dual codec performance, 

with IDIS Smart Failover technology, providing 

users with cost-effective and worry-free 

surveillance. This powerful new NVR is 

particularly suited to large enterprise customers. 

FLIR- FC-Series ID 

The FC-Series ID combines thermal image detail 

andedge perimeter analytics together in a single 

device that delivers intrusion detection in 

challenging environments and extreme 

conditions. Installers can set custom trip lines 

and regions of interest that will only trigger 

alarms for human or vehicular intruders. 

Videcon – AIR3526-IP4M-Z 

The Concept Pro AIR3526-IP4M is a 4MP 2.8 - 

12mm motorised zoom lens weatherproof bullet 

camera with 35m IR range. Taking advantage of 

Concept Pro’s Advanced Infrared Technology, the 

camera operates in the darkest of environments, 

automatically adjusting IR levels dependent on 

the scene. 

Pelco – Sarix Professional 

The range of Sarix Professional cameras features 

resolutions up to 5MP, delivering sharp images 

and covering large areas with one camera, with 

the ability to zoom into scenes while maintaining 

evidential data. All cameras in the range are IK10 

vandal resistant. 

Redvision – RVX20 

The latest addition to the X-SERIES range, the 

RVX20 is an analogue rugged PTZ dome camera, 

with 20x optical zoom. It dynamically toggles 

between colour, black and white and day/night 

modes, to provide optimal images in the most 

demanding conditions. It also works in 

conjunction with the modular IR or white-light 

illumination options. 

VOTE NOW AT: 

WWW.PSIMAGAZINE.CO.UK 

www.psimagazine.co.uk 27

SOFTWARE/SIGNALLING PRODUCT 2017 

Maxxess – eFusion 

eFusion is an adaptable security management 

software platform that enables security 

personnel to more precisely monitor and assess 

potential and emerging threats and respond 

quickly to emergencies. It has been developed 

with utilities that allow Maxxess to modify and 

tailor the configuration to meet each client’s 

requirements as it will accommodate both legacy 

hardware and new technologies in video 

surveillance, intruder, fire, perimeter, building 

management systems and smartphone apps. 

Videcon – iPIMS 

The licence-free iPIMs client software enables 

installers to connect multiple analogue and IP 

recorders, individual IP cameras and other 

external detection equipment together over a 

network or internet to a single PC. Perfect for 

monitoring large or multiple sites with a high 

number of cameras. 

Eaton – Secureconnect 

The Secureconnect platform allows installers to 

connect i-on30R, i-on40H or i-on Style panels to 

the Eaton cloud without complex router 

configuration. This then allows the management 

including remote configuration diagnostics and 

software updates of all the connected panels. A 

mobile app allows end users to monitor and 

control their system from a smart device. 

CSL – CSL Connected 

In partnership with Pyronix, Texecom and RISCO, 

CSL Connected combines critical connectivity 

with the alarm panel and the added option of an 

end-user App. This offers installers professionally 

monitored signalling designed to discourage selfmonitored 

systems that bypass ARCs. CSL also 

offers an ARC Connection Only variant to enable 

ARC monitoring to be added to existing as well as 

new Wi-Fi/LAN installations where the 

communication hardware is already built into the 

panel. 

IDIS – Smart UX Controls v2.0 

To combat the challenges of IP PTZ controls, IDIS 

has developed Smart UX Controls software to 

provide accuracy and ease of use featuring 

intuitive “Slingshot” and “Rubberband” style 

controls. These smooth and seamless controls 

allow users to easily follow moving objects in 

real-time with accuracy by panning images at 

different speeds and in different directions. 

Vista – qulu 

qulu from Vista is a scalable IP Video 

Management Software (VMS) platform capable of 

controlling IP devices from multiple operator 

stations across multiple monitors. Key features 

include third party camera support via IPVD IP 

device support list, expandability, support for 

Windows, LINUX and Apple MAC OS and all with 

no base licenses or recurring annual fees. 

Milestone – XProtect Corporate 

XProtect Corporate is IP video management 

software designed for large-scale and highsecurity 

deployments. Its single interface enables 

the administration of the system including all 

cameras and security devices regardless of its 

size or if it is distributed across multiple sites. 

Edge Storage combined with failover recordings 

and redundant management servers ensure 

recordings are never interrupted. 

Avigilon – Control Centre 

Avigilon Control Centre is customisable to allow 

the user to change the appearance of the GUI as 

they require and enables integration with many 

camera and hardware manufacturers’ products. 

The ACC Mobile option offers preventative 

protection from the convenience of a mobile 

device enabling effective real-time monitoring of 

property and assets via the convenience and 

flexibility of a mobile device. 

Genetec – Security Center 

Security Center provides users with remote 

access to their unified security platform through 

a suite of mobile and web apps. No matter their 

location, personnel can view live or recorded 

video, control PTZ cameras, and review access 

control events and system alarms. The latest 

version (5.6) includes a new web client, access 

control and video device integrations and 

additional cybersecurity measures. 

28 


VISIT US AT IFSEC 

INTERNATIONAL 

STAND G800 

EXTREME 

PERFORMANCE 

• eXperience the world’s best WDR (150dB) 

• 4X frames to create a more natural image 

• eXceptional clarity with adjustable light levels, 

even with backlight 

eXperience it now www.WisenetX.com


TECHNOLOGICAL 

INNOVATION OF THE 

YEAR 2017 

RISCO – Smart Home 

RISCO Smart Home provides end-users with a 

professional security system that boasts intelligent 

home automation; combining video monitoring, 

energy management, smart access and easy 

control of lighting. Managed from the iRISCO 

smartphone app, RISCO Smart Home can be 

integrated as an add-on to all RISCO systems via 

the Microsoft Azure powered RISCO Cloud. 

Videcon – Sequrinet 

With Sequrinet, installers now have the option of 

Enhanced Password Control on recording devices 

which prohibits the use of ‘1234’ and other easily 

infiltrated passwords and only allow the use of 

passwords that feature a combination of 

numbers, lower case letters, upper case letters 

and symbols that are over five characters long. 

Seagate – 10TB SkyHawk 

The 10TB SkyHawk HDD is for surveillance 

systems relying on large storage solutions for 

network video recording (NVR). SkyHawk drives 

use rotational vibration sensors to help minimise 

read/write errors, and can support the razor sharp 

vision of 64 cameras. Ideal for modern, hiresolution 

systems running 24/7, SkyHawk drives 

also come with a data recovery services option for 

additional peace of mind 

Inner Range – Inception 

Inception is an access control and security system 

designed for use as a stand-alone system within 

small to medium sized buildings and facilities. 

Fitted with IP comms straight out of the box, 

Inception is capable of monitoring up to 512 

detection points, can provide physical access for 

up to 32 doors and 64 card readers and can also 

control lighting and air conditioning systems. 

Dantech – SecurePoE 

Designed and manufactured in Great Britain 

specifically for security applications, Dantech 

Electronic Engineering’s range of SecurePoE 

products provide installers and designers with 

flexible power supply solutions. Making 

installation and set-up easy, the PoE power 

supplies allow direct engineer access via a laptop, 

to any connected PoE devices, allowing fast 

remote set-up and maintenance. 

Elmdene – Selectable Switch Mode 

PSU Range 

The 12V dc/24V dc ‘selectable’ switch mode range 

of power supplies from Elmdene has been 

designed for access control, CCTV and general 

purpose applications that require the use of a 

standby battery. Being ‘switchable’ allows the 

installer to simply select the output voltage to 

either 13.8V dc or 27.6V dc when installing the 

PSU by operating a PCB switch. 

Axis – Zipstream 

The winner of the Technology Innovation of the 

Year Award last year, Zipstream compression 

technology reduces (by 50% on average) 

bandwidth requirements and storage needs of 

high performance cameras without compromising 

on video footage output. Scenes containing 

interesting details are recorded in full quality and 

resolution while other areas are filtered out. 

Raytec – VARIO 2 IP 

VARIO 2 IP is a range of fully IP addressable 

network illuminators that can be operated 

remotely via a GUI or be integrated with third 

party platforms or network devices to deliver an 

automatic lighting response to different events or 

alarms. VARIO 2 IP is an evolution of the VARIO IP 

range and offers improved distances, additional 

security and more options for integrating with 

other network devices. 

WD – Purple 10TB 

The Western Digital Purple HDD with a capacity of 

up to 10TB is the newest member of the 

company’s hard drive line for surveillance 

applications. Optimised to withstand the 

demands of always-on DVR and NVR recording 

environments, 10TB WD Purple hard drives offer 

low power consumption and exclusive WD 

technologies such as AllFrame 4K and HelioSeal. 

CQR – Coloured Rip Cord 

As of January 2017 all security cable from CQR 

contains a coloured rip cord. This change has 

been made after consultation and feedback from 

installers in relation to BS4737-3.30:2015, and 

allows the identification of the cable type after it 

has been installed. There is a simple colour 

coding of the rip cord to allow the type of cable to 

be identified. 

VOTE NOW AT: 


30 



INTRUDER PRODUCT 

OF THE YEAR 2017 

Pyronix – HomeControl+ 

With Home Control+, your customers can access 

and control their homes from anywhere in the 

world through a smart device via the Pyronix 

Cloud. The system features the security benefits 

of the Enforcer two-way wireless intruder alarm 

technology, along with remote control, access 

and 720p HD IP live video monitoring with 

external and internal cameras. 

RISCO – ProSYS Plus 

ProSYS Plus is a Grade 3 hybrid security system 

designed for the commercial sector with a unique 

licensing mechanism allowing one panel virtually 

unlimited scalability for any size of installation up 

to 512 zones allowing installers to run all 

applications on one platform. 

Texecom - Premier Elite System 

Upgrades 

Texecom has significantly upgraded the 

capabilities of its flagship Premier Elite Series of 

control panels with a host of new 

security and safety features. New 

Ricochet enabled wireless 

devices add perimeter security, 

smoke detection and CO 

sensing, whilst a new micro 

contact takes discreet 

security to a new level. 

Luminite – Genesis 

PIR Detectors 

The Genesis range of wireless 

PIRs have been designed to 

meet the newest and most 

demanding requirements of the 

industry. Genesis 2 has all the same virtues as the 

standard Genesis 1 wireless version but with the 

added advantages that the view angle is covert 

and cannot be ascertained by looking at the 

product. 

Vanderbilt – SPC Connect 2.0 

SPC Connect 2.0 is designed with the installer in 

mind. It offers the ability to customise how data is 

viewed by setting up a feature that allows a 

company to manage and control access rights all 

of its customers’ panels. Panels can be added as 

they are installed and this installer focused 

solution permits specific tasks to be performed 

such as configuration management, 

troubleshooting and regular maintenance. 

Honeywell – Galaxy Flex+ 

Honeywell’s Galaxy Flex+ is a fully integrated 

intruder and access control security solution that 

brings a new level of ease and flexibility to Grade 

2 and 3 security systems. Features include multipath 

communications including GSM/GPRS with 

heartbeat monitoring for a reliable ARC 

connection in a range of applications. 

Eaton – i-on Style 

The i-on Style incorporates all of the features from 

the Scantronic i-on Generation 2 range. It offers 

on board multi-path communications, social 

features including inactivity monitoring, two-way 

communications, visual verification, cloud/app 

connectivity and a large colour TFT display and 

low profile keypad. 

Visonic - GB 502 PG2 

GB-502 PG2 is a wireless two-way acoustic glassbreak 

detector for windows and glass doors, 

utilising omni-directional acoustic pattern 

recognition and patented microphone technology 

that continuously listens to sounds and analyses 

patterns. It detects the breaking of framed glass 

mounted in an outside wall of residential and 

small business premises, providing an additional 

layer of perimeter protection. 

Optex - RLS-2020S 

The Redscan RLS-2020 is a short range laser 

scan detector that provides motion 

detection. The unit can be deployed in 

outdoor environments and has a number of 

environmental resistance features to further 

minimise false alarms in all kind of weather 

conditions. Indoors, the sensor is able to 

use the high-resolution mode to detect 

objects as small as 0.9” in diameter. 

GJD – D-TECT IP 

The intelligent pairing of quad element PIR and 

microwave detection technologies enables the 

DTECT 3 IP to effectively pinpoint intruders and 

ensure nuisance triggers are kept to an absolute 

minimum. The detector also works in conjunction 

with CCTV cameras to provide visual confirmation 

of the activation. 

VOTE NOW AT: 


32 


4HR-UPS 

A new low cost solution for 

4 HOURS STANDBY POWER 

for PoE IP CCTV systems 

COMING SOON! 

230V ac 

Input 

220V ac 

Output 

Pure Sine Wave 

75W, 175W and 

250W 

versions available 

Live demo at 

IFSEC International 

Visit us on stand F1150 

 

 

 

 

 

 

LED indication (mains present, mains loss, 

standby mode) 

Mains Loss - Volt-free fault output 

Fault - Volt-free fault output 

Battery Fault - Volt-free output 

Single IEC C13 220V ac outlet 

Single IEC C14 mains input (lead provided) 

 

 

 

 

24 hour recharge time 

Can accommodate 2 x 12V 17Ah batteries 

(75W version) 

Floor standing battery enclosure with 3m lead for 

2 x 12V 38Ah (175W) or 2 x 12V 65Ah (250W) 

Temperature compensated battery charging 

www.elmdene.co.uk l sales@elmdene.co.uk


ACCESS CONTROL 

PRODUCT 2017 

CIVINTEC – Android uTouch 

uTouch Android is multi-purpose contactless 

smart card and biometric terminal with 7.0 inch 

capacitive touch screen for intuitive comfortable 

user experience. The reliable and smart terminal 

benefits to NFC for smart phone solution, multiple 

contactless cards supported and optional 

biometric security. 

Paxton – Net2 Entry Touch Panel 

The panel features a 7” colour touch screen and 

personalisation options and is available in three 

variations, flush-mount, surface-mount and rain 

hood. The Net2 Entry Touch Panel has an IK7 

impact protection rating with an easy to read antiglare 

screen for optimal daytime viewing and 

includes a line-out for use with a T-Loop antenna 

for users with hearing aids. 

Genie – AC5000SC reader 

The PoE compatible Virdi AC5000SC offers elegant 

looks and a robust weatherproof IP65 rated 

housing and is available in either black or white 

models. The Patented Fake Finger Detection 

technology will detect if a fingerprint is not ‘live’. 

Anyone trying to fool the system by using a 

paper, rubber or silicon fingerprint to login as 

someone else will be rejected. 

Tyco – iSTAR Ultra Video 

This small appliance combines the robust access 

control features of iSTAR Ultra with embedded 

video recording and management that is remotely 

managed by an integrated CCURE 9000/victor 

application to meet the security needs of small 

remote sites. Each iSTAR Ultra Video is factoryimaged 

with the latest firmware and camera 

licenses. 

Takex – TXF-125E 

The TXF-125E is a battery operated quad 

photoelectric beam sensor which allows the use of 

active infrared beams on rapid deployment or 

temporary installations. With four selectable 

frequencies, multiple beam sets can be used in 

both linear and stacked configurations without risk 

of crosstalk, further assisted by a transmitter 

power function that allows the user to set 

25/50/75/100m zones. 

RBH Access – SS2014 PoE IP 

The SS2014 keypad is designed to fit into any 

security application that requires access control 

and burglar alarm functionality. The Safesuite 

SS2014 is expandable and flexible with up to 256 

alarm zones available to each keypad. Features 

include PoE Plus, email notification, SMS 

notification and remote access via web or App. 

Nortech – NanoQuest 

Nortech’s NanoQuest compact standalone 

proximity card reader and access controller 

includes an RS232 data output to enable third 

party equipment to monitor the use of cards and 

fobs presented to the reader. The system is able to 

manage up to 500 users and autonomously control 

access to secure areas or restrict the use of 

equipment or machinery to approved operators. 

Vanderbilt – ACT365 

ACT365 is a cloud based access control and 

integrated video management solution offering 

the Installer benefits including an installer portal 

for managing multiple customers and sites from a 

single interface plus remote diagnostics and 

servicing (voltage, mains, PSU, breakglass, etc). 

There is no software to install and an installer 

smart phone app for iOS and Android. 

Honeywell – Pro-Watch 

Honeywell’s Pro-Watch security management suite 

provides the flexibility, scalability and control 

required for security management. Pro-Watch 

equips organisations with the right tools to protect 

people, secure assets and ensure regulatory 

compliance by combining access control, digital 

video, intrusion and other functions into one 

system. 

VOTE NOW AT: 


34 


DELIVERING VISION 

AWARD WINNING 

TECHNICAL SUPPORT 

We are the UK’s fastest growing CCTV distributor and the largest HIKVision distributor 

in Europe. Our customer service extends far beyond the point of 

sale. Our industry leading pre and post-sales support has established our 

enviable position within the market and we are proud to be partnered with companies 

 

powered by: 

EUROPE’S LARGEST 

HIKVISION DISTRIBUTOR 

DVS Ltd 

Unit 3, Neptune Point, 

Vanguard Way, 

 

 

 

mail@dvs.co.uk 

www.dvs.co.uk 

sales@dvs.co.uk 

accounts@dvs.co.uk 

technical@dvs.co.uk 

@DVSLTD 

/DVSLimited


FIRE SAFETY PRODUCT OF THE YEAR 2017 

BT Redcare – Secure Fire IP 

Redcare Secure Fire IP protects customers with a 

grade 4 or 3 dual path alarm signalling using BT's 

Redcare network. The dual path system ensures 

that, if one path fails, there is another signalling 

path allowing any critical alarm messages to reach 

the ARC. The alarm signalling paths are provided 

by wireless mobile phone technology and a phone 

line or broadband (IP connection) to deliver the 

alarm signal. 

Tyco – FTR-1 Deluge Nozzle 

The FTR-1 Fixed Temperature Release system is a 

fixed temperature, heat detector intended for wet or 

dry pilot release service. It can be used for pilot-line 

service, instead of standard sprinklers, to activate 

deluge and pre-action systems equipped with either 

wet or dry pilot-line detection. The FTR-1 features a 

fast response thermal element and a corrosionresistant 

assembly option for outdoor applications. 

Inim – Praesidia 

Praesidia is a modular control panel for fire 

detection and extinguishment systems. Praesidia 

offers a system that is suitable for all types of 

applications, from small business premises to 

very large ones such airports, hotels and 

shopping malls. Its modular structure allows the 

configuration of each control panel from a single 

cabinet to several cabinets (up to four) 

assembled together. 

Xtralis – Vesda-E VEA 

Vesda-E VEA is an addressable aspirating smoke 

detector. The VEA sampling points have patented 

air sampling points and multi-channel microbore 

air-sampling with three alarm sensitivity settings 

for the sampling points. As a multi-channel 

addressable system, the VEA detector is able to 

divide a protected space into sampling locations, 

enabling the localisation of potential sources of 

fire for faster incident response. 

STI EMEA – Euro Stopper 

The Euro Stopper prevents malicious or accidental 

activation and consists of a clear, tamper proof, 

tough UV-stabilised polycarbonate cover and frame 

that retrofits over the break glass call point. The 

Glow Guide, a material that is embedded in the 

perimeter of the frame, illuminates in the dark 

creating a radiant glow around the manual call 

point making it easier to locate in dark areas. 

Klaxon – EN54-23 beacons and 

sounders 

Klaxon Signals' range of EN54-23 approved fire 

beacons and sounder beacons ensure that all 

personnel are notified of fire emergencies, 

including people with sensory impairments or 

working in sensory depriving conditions. With a 

new range of wide-area illumination and audible 

signalling devices, buildings are evacuated quicker, 

evacuation requirements are clear and 

unambiguous and everyone is made to feel safer. 

Apollo – Auto-aligning beam 

detector 

The device for detecting smoke in large open areas 

such as warehouses, churches and sports centres 

comprises of a ground level loop-powered controller 

and detector head with an operating range of 8m- 

50m with a receiver and an alignment motor in the 

same housing for simple installation; an optional 

additional detector head can be connected to the 

controller. 

Hochiki Europe – FIREscape lite 

FIREscape lite is a mains-powered, emergency 

lighting solution. Available as a range of twelve prepacked, 

off-the-shelf kits, FIREscape lite features a 

‘step-down’ transformer, enabling the products to be 

mains powered, along with either four types of 

luminaire or eight types of exit sign. The installation 

process is reduced significantly as the standalone 

lighting units can be placed anywhere within a 

building, as long as there is a mains lighting supply. 

C-Tec – CAST 

Conceived, designed and realised by C-TEC, CAST is 

a 'distributed intelligence' fire alarm system. The 

system comprises multiple EN54 certified control 

panels, fire detectors, call points, sounders, VADs 

and interface modules. With 255 devices per loop, a 

short-circuit loop isolator in every device, multiple 

type codes, 40V loop voltage and two speedy 

programming options, the flexibility of the system 

make it suitable for a range of applications. 

Gent by Honeywell – VigInSite 

VigInSite is a software based tool that can be used 

to quickly identify the age of the various 

components of a fire detection system. VigInSite 

helps ensure that safety levels are maximised, while 

allowing end users to actively schedule and budget 

for maintenance activities. The system formulates 

an inventory and uses a traffic light system to 

provide an instant visual guide as to what action 

should be taken. 

VOTE NOW AT: 


36 


NEW 

CCTV CAMERA 

BROCHURE 

Look out for your copy in PSI magazine or contact sales today. 

www.qedgroup.co.uk 

uk 

sales@qedgroup.co.uk 

Call now for more information: 01772 336111 

MOBOTIX Produkte 

The New Camera Line Mx6 Creates More Possibilities. 

More Images, in All Light Conditions, in Every Standard. 

More Intelligence Is on the Way. 

The new Mx6 6MP camera system from MOBOTIX offers increased 

performance. 

A frame rate that is up to twice as fast than that of other cameras 

allows it to capture quick movements even better and simultaneously 

deliver sharp images in MxPEG, MJPEG and, for the first time in H.264, 

the industry standard. The innovative Mx6 camera line is faster, more 

flexible and higher-performing, opening up new application and 

integration opportunities for to you to meet all requirements. 

MOBOTIX AG • Langmeil, Germany • www.mobotix.com


DISTRIBUTOR OF THE YEAR 2017 

Midwich Security 

Midwich Security is the CCTV and access control specialist team 

within the Midwich Group. From the supply of some of the 

biggest brands on the market including Bosch, Dahua, 

Panasonic and TDSI through to assisting with system design, 

pre-build assistance and final-fit on-site commissioning Midwich 

provides the full package. 

Quality Essential Distribution 

Since establishment in 1997, Quality Essential Distribution has 

been supplying and distributing a diverse range of security 

consumables and equipment to the European security market 

and over the past 19 years has grown considerably and 

continues to do so. 

Oprema 

Authorised Dealer of Dahua products in the UK, Oprema is a 

multi-brand distributor of CCTV, IP CCTV, HD 

CCTV, fire alarm systems, access control, 

intruder alarm and data products to the 

trade and is home to the Olix range of 

CCTV and data products. The company 

was named Dahua’s UK Distributor of 

the Year 2016. 

DVS 

Formed in 2003, DVS has 

quickly established itself as 

one of Europe’s most 

successful multi-brand 

distributors of electronic 

surveillance products. A 

fast paced and energetic 

organisation, DVS reportedly holds the largest stock of 

Hikvision's 4K cameras in the UK and recently opened a Hikvision 

training academy. 

ADI Global 

ADI Global has over 

50 years of 

experience in the 

specialist security 

sector and provides 

installers with 

security solutions and bespoke support services to meet the 

ever-changing demands of the industry. With more than 200 

worldwide locations each product division has its own team of 

product specialists. 

Pro-Vision 

Pro-Vision is an 

independently owned 

specialist CCTV, 

access control and 

public address 

equipment distributor. Supplying the UK trade with branded 

equipment and associated security products, Pro-Vision is an 

authorised distributor for many manufacturers including Bosch, 

Dallmeier, Dedicated Micros, exacq, JVC, PAC, Panasonic, Pelco, 

Pentax, Samsung, Vicon and Xtralis. 

Videcon 

Videcon is a tradeonly 

distributor of 

security products 

and services. 

Trading since 

1995, Videcon’s 

expertise encompasses all aspects of security distribution from 

products to training and after-care service. Videcon is the home 

of the prestigious Concept Pro CCTV brand comprising security 

products for IP, AHD and traditional analogue CCTV platforms. 

CCTVdirect 

Since its launch in 2002, CCTVdirect has grown to become one 

of Europe’s leading CCTV distributors to trade suppliers, 

supplying installers with world class products. A trusted name 

in the industry, CCTVdirect's mission statement is simple : to 

always deliver its promise on time and under budget! 

Norbain 

Norbain is a specialist security distributor of both IP and analogue 

technologies, offering customers over 200 brands and handling 

over 9,000 shipments every month, employing over 150 people 

and selling into 77 countries. Norbain is also the home of Vista, 

which it says is the UK’s largest selling range of CCTV equipment. 

G-Tec 

Established in 2002, G- Tec 

Distribution is a CCTV 

distribution company that 

focuses on delivering quality 

products combined with 

competitive prices, excellent 

pre- and post-sales services 

and marketing support to its customers. The company is an 

authorised distributor for Flir and Wavestore and is the sole UK 

distributor for Tecnoalarm. 

38 


PSI PREMIER AWARDS 

The PSI Premier Awards Dinner 

This year’s Awards Dinner will follow the annual 

PSI Golf Day being held at the Luton Hoo Hotel, 

Golf & Spa in Bedfordshire. Guest speaker for 

the event will be snooker star John Parrott. 

Former World Snooker 

Champion and 

television personality, 

John Parrott MBE is a 

charismatic snooker 

speaker for events and 

private functions. Defeating 

Jimmy White in the World 

Championship Final of 1991, 

John also won the UK 

Championship in the same 

year, becoming only one of 

only handful of players to 

ever do so. John compiled 

221 competitive centuries in 

his career, proving to be one 

of the most consistent and 

skillful players of his era. 

Turning professional in 1983, Parrott made his first televised 

debut playing Alex Higgins in the 1984 Classic, causing a stir by 

winning the match 5-2 and going on to reach the semi-finals 

before being beaten by Steve Davis. After this performance, John 

became a favourite to win the World Championship within five 

years. John enjoyed fourteen consecutive seasons within the top 

sixteen ranked players of the sport, with eleven of them within the 

top six. 

In all, John won nine world ranking events, making him seventh 

on the all time list of players. Parrott retired from Snooker in 2010 

and is perhaps best known for his role as team captain on A 

Question of Sport. John has also led broadcasting coverage of the 

BBC’s Snooker and Horse Racing. 

The PSI Premier Awards Dinner is always an 

enjoyable evening for those who are not only 

finalists but golfers from the PSI Golf Day as well 

as guests. Fine dining in beautiful surroundings 

with great company and industry recognition. 

What more could you ask for? 

Space is extremely limited – contact David Lewis on 

0208 295 8309 to ensure your place. 

ARE YOU MISSING SOMETHING? 

@securitydrum 

follow PSI on Twitter for news, views & comment

IFSEC SHOWCASE 

Opening Times 

Tuesday 20 June 2017 

10:00 hrs - 17:00 hrs 

Wednesday 21 June 2017 

10:00 hrs - 17:00 hrs 

Thursday 22 June 2017 

10:00 hrs - 16:00 hrs 

INNOVATION ON SHOW 

This year IFSEC International is being held at London ExCeL from 20th to 

22nd June. Here we look at a selection of some of the new products and 

services being showcased 

IFSEC international is the UK’s biggest security 

trade show and has evolved considerably over 

the years, following the trends in the market 

place and the way in which we want information 

delivered as well as bringing in new audiences 

and markets. 

The show has moved on from the UK installer 

dedicated event held in Birmingham to an 

international show aimed at buyers, specifiers, 

installers and end users of security technology. 

Key audiences on the IFSEC 2016 show floor saw 

growth with an increase of the installer and 

integrator professions by 7% and significant 

international visitor participation at 34%. As a 

result of this change the event has changed to 

reflect emerging market trends and also to 

provide more than simply a place to walk around 

exhibition stands. 

This year, for example, there will be a number 

of seminar theatres, each with a different 

programme every day of the show. However for 

many, the highlight and main focus of the event 

will always be the exhibition floor, where in 2017 

there will be over 600 security suppliers 

showcasing over 10,000 products. 

With numbers like that there is no way we 

could feature everyone and list all of the new 

product launches that will be announced during 

the three days, so we have focused on a select few 

companies that should be on your ‘ones to visit’ 

list while you make your way around the show. 

Keep an eye out for the PSI team while you are 

there too! 

PIONEERING AI FOR VIDEO SURVEILLANCE 

Hikvision will be 

showcasing the latest 

products and 

technologies, 

including the new 

analogue Turbo 4.0 

series 

IFSEC Stand: E800 

Hikvision the world’s leading supplier 

of innovative video surveillance 

products and solutions, will be 

exhibiting the latest in surveillance 

technology at IFSEC International 

2017 on 20-22 June at the ExCel 

Centre in London 

The theme of this year’s Hikvision stand will be 

Pioneering AI Technology for the Video 

Surveillance market and with this event being 

the largest security 

exhibition in Europe 

welcoming all parts of the 

buying chain in the 

security from 

manufacturers to end 

users it is no better place 

to launch this innovative 

technology. 

Hikvision will be 

showcasing the latest 

products and technologies, 

including the new analogue 

Turbo 4.0 series, the impressive H.265+ 

codec and thermal imaging cameras. The event 

will also be an opportunity for attendees to see 

cutting-edge advances in surveillance technology, 

including the launch of a brand new product and 

an innovative new set of technologies that come 

out of the ‘Deep Learning’ concept that is 

sweeping through the IT industry. 

Hikvision will also be demonstrating their 

popular DarkFighter range with revolutionary 

ultra-low light technology, the new PanoVu range 

with 180 degree vertical and horizontal viewing 

capability at 24MP and a host of video intercom 

solutions suitable for a number of different 

applications. 

40 


CALCULATING THE COST OF OWNERSHIP 

Panasonic is set to introduce a 

total cost of ownership calculator 

at IFSEC 2017, comparing the 

lifetime cost of security cameras 

from leading manufacturers to 

determine which provides the best 

value. 

It comes as part of a new direction the 

company is taking in the security market, 

encouraging integrators and end users to see 

that the traditional approach of specifying a 

requirement and requesting a box price doesn’t 

actually give an idea of the true lifetime cost of 

the typical CCTV system. 

With new suppliers entering the market with 

cheap security systems, the attraction to them is 

obvious. But the initial purchase and 

installation cost is only the start. For a truly 

accurate comparison, the total cost of ownership 

needs to be taken into account, including a 

thorough appraisal of ongoing maintenance 

costs, rather than just the first initial investment. 

As a platform for exposure at the show, the 

company has sponsored the Security 

Management Theatre, where Panasonic will be 

taking part in a manufacturer panel discussion 

on the future of video surveillance. In addition 

Panasonic will also be speaking about cyber 

security, against a backdrop of the increased 

threat of hacking and tampering especially in 

light of recent high-profile incidents. 

In addition the company will be hosting 

exclusive lunch and learn sessions with preregistered 

attendees, and are set to take place 

alongside meetings every day during the show 

across the three days at London’s ExCeL. 

IFSEC Stand C1150 

Who is Richard van Bemmel? 

I’ve worked in the security industry 

for 15 years now, within global 

business. I can say I am a true 

believer in transparency and you’ll 

 

 

 

 

 

customer is entitled to a transparent 

market. We provide and, moreover, 

 

 

 

 

guarantees is what YOU get! As an 

 

 

 

 

value those principals. 

What is Nitek about? 

 

 

 

 

 

 

 

 

 

and oldest manufacturer of data 

transmission products, is a Rolling 

Meadows, Illinois-based company 

that specialises in the research and 

development of unique products 

for the data transmission / security 

equipment market. 

“ 

We would like 

to welcome you to 

stand F250 ” 

Can you tell us about NITEK’s 

development? 

 

 

 

 

total data transmission provider. 

How does that combine with 

product development at NITEK’s 

own R&D? 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

have product ranges for all kinds 

of industries, solutions and price 

ranges. 

What makes Nitek distinctive to 

other suppliers? 

 

 

 

 

 

 

 

 

 

 

transmit high speed, high quality 

data over long distances and at the 

lowest possible cost. All products 

 

 

 

 

 

 

 

Our products are lead-free and we 

have a recycling program for our 

products. 

Where is your stand located at 

IFSEC? 

We would like to welcome you to 

 

 

 

sales managers will answer all 

your questions and 

demo 

our pr 

EL1500C 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

distance from this link is 100% 

guaranteed over the whole 500 

 

 

 

the market. 

 

 

 

 

 

 

 

transmitter included shrunk 60% 

in size. 

 

 

 

is still available, this transmitter has


HIGHLIGHTING CLOUD BENEFITS 

Vanderbilt is looking 

forward to 

demonstrating its 

strength in cloud 

technology at IFSEC 

2017. 

Visitors to the Vanderbilt stand E1225 will get 

to see the company’s in-depth knowledge of the 

cloud first hand. Cloud technology is massively 

efficient and provides multiple levels of value in 

one fell swoop. Come and see the benefits of 

ACT365 and SPC Connect as the cloud takes the 

security industry into the modern era. 

To further demonstrate their growing expertise 

on cloud-based solutions, Vanderbilt will also 

deliver a talk at IFSEC, titled Cloud on the Horizon: 

Are you prepared? The discussion will cover a 

broad range of subject matter on Cloud 

technology including its benefits and drawbacks, 

its relationship with the security industry, and how 

to utilize it to create value. 

Cloud technology is 

massively efficient 

and provides multiple 

levels of value in one 

fell swoop 

IFSEC Stand E1225 

SPC Connect and ACT365 will be prominent 

features at Vanderbilt’s stand E1225. 

SPC Connect is a cloud-based intrusion product 

that helps you maintain, manage, and monitor 

SPC remotely from any location. ACT365 is a 

cloud-based access control and video 

management solution that is the company’s first 

major offering from their recently integrated ACT 

product line. 

TEXECOM CONNECT SET TO TRANSFORM 

THE END-USER SECURITY EXPERIENCE 

At IFSEC 2017, the Texecom stand will showcase live 

demonstrations of Texecom Connect, Texecom’s upcoming 

smart connectivity platform, solving security and automation 

challenges in real-world scenarios 

IFSEC Stand: G1100 

Already, Texecom’s Premier Elite Series is the 

perfect security system for modern 

connected homes and buildings. 

Texecom’s new connectivity platform, 

Texecom Connect, will allow security installers to 

deliver enhanced smart solutions for both 

commercial and residential customers without 

compromising on core security principles. To be 

available mid 2017, Texecom Connect enables a 

wide range of applications to be supported, 

adding significant value to alarm systems. 

Texecom Connect is compatible with all 

Premier Elite control panels, including legacy 

systems. Texecom Connect will enhance Premier 

Elite alarm systems with the addition of an app, 

smart communicator and API. Together these will 

allow end users to engage with their intruder 

alarm solutions in an intuitive and flexible way, 

ensuring that advanced security, building control 

and site automation can all be managed easily 

and securely from any connected and authorised 

smartphone or tablet device. 

For end users, Texecom Connect completely 

transforms the end user experience. The 

Texecom Connect App provides an environment 

where end users actively want to interact with 

their home, enjoy the new possibilities that are 

open to them, and delivers the peace of mind 

that comes with knowledge and control. 

For security installers, Texecom Connect 

ensures that whilst smart functionality can be 

added to increase the value of the system, this 

does not impact on, nor compromise, the 

performance of the graded professional intruder 

alarm system. 

Texecom Connect introduces a choice of 

connectivity options to transform the user 

experience, enabling intruder alarm systems to 

deliver customer value every day. 

42 


Security Alarm 

Simple & Easy Installation 

Integrated Security - Access Control 

Access Control 

Automation 

No Software Required 

Inception is an integrated access 

control and security alarm system with 

a design edge that sets it apart from the pack. 

Featuring built in web based software, the Inception 

system is simple to access using a web browser on a 

Computer, Tablet or Smartphone. 

With a step by step commissioning guide and outstanding user interface, 

Inception is easy to install and very easy to operate. 

DESIGNED 

Multiple Devices 

Easy Setup with 

Checklist Prompting 

IN 

A U ST R A LIA 

For more information, visit 

www.innerrange.com/inception. 

T: 0845 470 5000 

E: ireurope@innerrange.co.uk 

W: innerrange.com 

Send IP Alarms via 

the Multipath-IP 

Network 

The new battery powered 

3G wireless PIR camera 

for visual verification 

PIR DETECTION 

Available now 

● Uses the mobile phone network 

and secure cloud server 

● View events on free App or 

online monitoring platform 

● Powerful IR LED for night-time 

clarity 

● 15 metre detection range x 90° 

● Suitable for rapid deployment to 

temporary sites 

● Programmable scheduling 

● Long battery life 

● Quick and easy to install 

email: info@luminite.co.uk Tel: 020 8368 7887 www.luminite.co.uk 

Luminite Electronics Ltd. 2a Bellevue Road Friern Barnet London N11 3ER


MILESIGHT’S EXCITING NEW PTZ TO 

MOVE YOUR WORLD 

Milesight have never shied away from pushing the boundaries of technology and their new Mini 

PTZ Bullet addition is a case in point. With intuitive, must-have functionality and superior image 

quality, it’s set of incredibly powerful features can be compared to a Speed Dome but at a fraction 

of the cost 

IFSEC stand F375 

The Mini PTZ 

Bullet offers 

fast & precise 

movement of, up to 

360° pan, and 75° 

tilt, 255 pre-sets 

and 8 patrol routes, 

all which can be set 

up as specific tasks 

by date & time if 

required. 

A 12x optical 

zoom lens allows 

detailed, high-quality close-ups even in low light 

environments using its revolutionary Hi Speed 

Auto-Focusing, reducing delays in refocusing 

when repositioning the Camera. 

Smart dot matrix IR LEDs with a fixed angle of 

60° guarantee excellent image quality, long 

lifespan and energy efficiency. The IR antireflection 

panel results in optimum efficiency of 

the inbuilt IR leds. 

An Intelligent White LED with a 15° viewing 

angle, can be turned on as a supplementary light 

source, to give an enhanced colour image. It also 

can be programmed to flash on receipt of an 

Alarm signal providing a deterrent to possible 

intruders. 

User Friendly 3D Positioning makes any 

position of interest become the centre of the 

current monitored area. Highly sensitive Motion 

detection can provide instant repositioning to 

give a clear detailed image within a pre-set 

target area. 

A revolutionary screw-in vent exhausts 

moisture, equalizes pressure and reduces 

condensation in the sealed enclosure; resulting 

in improved reliability, increased safety and 

longer product-life. 

Discover the full capabilities of the Mini PTZ 

Bullet on Stand F375 

AXIS D2050-VE RADAR DETECTOR - 

MINIMIZES FALSE ALARMS 

weather or insects and is therefore a perfect 

complement to an outdoor surveillance system 

even during nighttime. 

There is no need for lighting a building at night 

since the radar can trigger a lamp. The product is 

also able to trigger an alarm or enable video 

recording to verify incident. AXIS Radar Detector is 

easy to install, it fits right into any surveillance 

system and is compatible with major video 

management software. 

AXIS Radar 

Detector is easy to 

install, it fits right 

into any 

surveillance system 

and is compatible 

with major video 

management 

software 

The recently announced AXIS D2050-VE Radar 

Detector gives an exact position of a moving 

object and can deliver information such as 

distance to an object as well as angle of 

movement and speed. It also allows for visual 

identification together with a camera. The Radar 

Detector minimizes false alarms triggered by bad 

Product specific key features: 

1. Accurate detection within 120 degree and 50 

meter / 164 feet detection range 

2. Affordable and cost efficient detection 

3. Compatibility with major video management 

software 

4. Weather and vandal protected 

5. Easy to install 

IFSEC Stand: E1000 

44 


Does your 

security camera 

go to extremes? 

Panasonic Aero PTZ camera 

Aerodynamic 

to withstand wind 

speeds of up 

to 180mph 

Lens Wiper and washer 

- removing water and 

dirt that blur images 

Unique Stability 

Augment System (SAS) 

ensuring stable, clear images 

even in locations prone to 

swaying or vibrations 

360° endless pan and tilt 

for mission critical, high 

quality, surveillance in ports, 

transit, airports, cities 

and highway 

Fibreglass body 

- highly ruggedised, 

built to endure extreme 

temperatures and salt air 

Please contact the Midwich security sales team on: 

01379 647500 

sales@midwichsecurity.com 

www.midwich.com/security


VISIT THE BAR WITH VIDECON! 

Trade shows can be hectic and 

tiring, why not take a break and 

come have a well-earned pint at the 

Installer World Bar and Beer Garden 

sponsored by Videcon 

When the hustle and bustle of a trade 

show becomes too much the 

temptation of a refreshing drink is 

difficult to resist. At the Installer World bar, all 

security installers are invited for a drink on 

Videcon so why not come down and have a 

catch-up with our team in a relaxed setting! 

With new releases like Sequrinet and Opses 

hitting the market, this is a perfect opportunity 

to come and ask Videcon questions face to face 

about products and features existing and new. 

Not only are we offering a range of drinks to 

security installers, Videcon will be presenting and 

demonstrating the latest addition to the famed 

Concept Pro range. The Opses Multi-View camera 

offers an unparalleled level of surveillance 

through its 360˚ stitching of CCTV footage to 

create and record imagery; this is a great 

opportunity to get up close and personal with one 

of Videcon’s most groundbreaking products and 

put any questions to the Videcon team. 

With cyber-security at the highest level of risk 

ever experienced, it is vital that adequate 

protection is in place to prevent intrusion. PSI 

Technical Innovation Award nominee Sequrinet is 

a much welcomed addition to all concept pro 

recorders and via the use of Enhanced Password 

Control and a secure, heavily monitored European 

server, Videcon can offer a simple and effective 

solution to cyber security threats. Pop into the 

beer garden and feel free to pick our brains on one 

of the most hotly anticipated releases in the 

industry this year. 

See you at the bar! 

IFSEC stand G1125 

SKYHAWK IS SMART 

Today’s surveillance systems need 

to work as a single, unfailing unit. 

From capturing and storing, to 

retrieving and analysing, you and 

your customers need to know that 

every element is up to the task. 

As camera technologies continue to deliver 

greater volumes of higher resolution 

footage than ever before, traditional 

storage hardware no longer delivers the 

performance needed of it. 

Ten years ago, Seagate begin to work with 

established surveillance partners to develop a 

hard-drive built specifically for the rigours of a 

surveillance workload. Today, the Seagate 

SkyHawk range of drives leads the industry, 

forming the backbone of surveillance 

installations across the globe: 

• NVR and DVR Ready 

• Up to 10TB capacities 

• Up to 256MB cache 

• Designed to handle: 

o Up to 64 cameras 

o 24x7 operation 

o Write-intensive workloads 

• ImagePerfect firmware cuts dropped 

frames 

• Optional 3 year +Rescue Data Recovery 

Service 

With a workload rating 3x that of a desktop drive 

and ready to record up to 90% of the time, 

SkyHawk surveillance drives are equipped with 

enhanced ImagePerfect firmware to minimise 

dropped frames and downtime. 

Seagate and Rasilient 

Unreliable video surveillance can be disastrous – 

that’s why Rasilient’s patented NFD (no frame 

drop) technology eliminates recording gaps and 

helps drives self-heal. Working with SkyHawk, a 

surveillance-dedicated drive, they’re redefining 

reliable surveillance. 

Visit the Rasilient demo pod on our stand at 

IFSEC to find out more about how together we’re 

delivering completely reliable surveillance 

solutions. 

Look out for the SkyHawk 

above our stand at IFSEC! 

46 


ATTRACTING 

YOUNG TALENT 

INTO THE LIFE SAFETY INDUSTRY 

95% the 

Of life safety installers think the industry 

isn’t doing enough to provide training for 

next generation of professionals 

JUST 

17% 

Work for a company 

that offers a graduate 

programme 

9IN10 

Said that the sector had 

a responsiblity to educate 

secondary school pupils 

on the range of life safety 

roles available 

78% 

Of respondents felt that 

young people don’t know 

what jobs are available 

in the life safety sector 

2IN 5 

Respondents work for 

a company that offers an 

apprenticeship programme 

TWO THIRDS 

Are worried that young people don’t view the industry as a viable career path 

Based on a study of European fire safety and emergency lighting installers by Hochiki Europe

PROMOTION 

Performance cameras 

Businesses are under constant pressure to effectively safeguard people and property. For both 

the security and fire industries, IP cameras are an increasingly popular option for providing the 

best protection possible. Ranges such as Honeywell’s Performance series can offer users superior 

image clarity and definition, enabling them to support a more sophisticated security solution 

ne of the biggest challenges for fire 

Odefence systems is unwanted activations. 

For businesses looking to minimise these 

events, IP-compatible fire threat verification is 

one of the best options. In the past, security and 

fire systems have been considered two separate 

elements of building design. However, the rise 

of new Internet of Things technology has led to 

improved systems that can incorporate both 

requirements. By combining video content 

analytics technology from CCTV monitoring with 

standard smoke and flame detection, 

businesses can develop an integrated, effective 

warning system against fire. 

With performance cameras in place, fire 

alarms can be verified in real-time, a huge 

advantage for company owners. The fire 

verification market continues to suffer from the 

alarming frequency of false alarms, which has 

led to a number of fire and rescue services no 

longer responding to alarms that haven’t been 

physically verified. Consequently, it is vital to 

have a solution in place for verifying the 

authenticity of the alarm as it occurs. 

Investing in a fire detection system with 

performance cameras and video analytics also 

provides customers with improved situational 

awareness. In some cases, users are offered 

convenient mobile visibility from anywhere, 

which allows them to take informed and 

immediate action to prevent casualties and 

minimise damage to the property. Video footage 

is also important for post-event analysis of the 

breakout. By reviewing a recording of the fire, 

those in charge can determine what started the 

fire in the first instance and take the necessary 

steps to avoid a future reoccurrence. 

Performance cameras and video verification 

are particularly beneficial for hazardous or 

unmanned facilities, or for large buildings where 

it takes more time for the smoke to reach the 

ceiling detectors. Examples of such 

environments include shopping centres and 

warehouses. For a number of these types of 

sites, video is a necessary instalment to ensure 

adequate protection against fire and the 

personal safety of any occupants. Additionally, 

performance cameras and video verification can 

be a worthy investment for numerous small and 

medium-sized businesses looking to protect 

their assets across a range of industries. Given 

the significant financial impact that fire can have 

on businesses, investing in these technologies 

is an option that should be strongly considered. 

The capabilities of these combined security 

and fire systems have only improved in recent 

years. The CPU power in cameras has improved 

substantially, and the overall quality of images 

has also increased. The growing prevalence of 

IP-enabled technology in the market has led to a 

surge in popularity for these combined 

technologies, both in homes and businesses. As 

the technology becomes more affordable, sites 

that already have a fire/smoke detection system 

installed have even more reason to integrate IPcompatible 

fire threat verification. 

For more information visit: 

www.security.honeywell.com/performance 

48 


FIRE SAFETY 

Management & Installation 

Fire Protection and Prevention 

with Technology and Innovation 

Special Supplement in association with:

FIRE SAFETY 

Qualifications - that’s what we need! 

What the industry needs now, is qualifications, sweet qualifications 

says Ian Moore, CEO of the Fire Industry Association 

veryone seems to be talking about Brexit 

Eright now. With the elections coming up on 

June 8th, and local elections happening as I 

type (a vote for every key strike), it’s only 

natural that we are all wondering what will 

happen to business in the future. 

Business aside – what about recruitment? 

What about staff? After all, every business rides 

its success on the amount and quality of the 

staff it has (or doesn’t have – which is even more 

of a headache). With the current Brexit talks, we 

don’t know whether EU workers will have to 

return to their countries of origin. That may 

cause an issue for some companies with Brexit 

scaremongering, as staff may start to look for 

jobs at home – back to Poland or Romania or 

wherever because they’ll be worried about 

whether they can stay in the UK. 

That said, I don’t think with the immigration 

question there will be much of an issue with EU 

workers leaving the UK, and the reason for that 

is that we’ll probably end up with a system like 

the Australians do. In other words, what the 

government is trying to do is to stop the 

transient worker. We want to keep qualified 

workers. In all probability, it will be the 

construction industry, who I believe will suffer 

worse than those working in the fire industry. 

We want skilled and qualified people to stay, so 

the government should (hopefully) work out a 

way for them to remain in situ. 

We do recognise that there is a high volume 

of people who are not particularly highly skilled 

or qualified who may not, under a new set of 

rules, be allowed to stay, which may leave 

vacancies. 

But how to do you sort the skilled from the 

unskilled? In this instance, qualifications in fire 

detection and alarm systems are going to be 

extremely useful to anyone wanting to prove 

their competency. Of course, in the fire industry 

we have our other ways and means (third party 

certification for companies, various schemes 

such as BAFE for example, which show 

competency – or simply being an FIA member). 

Our industry desperately needs for 

companies to get their staff qualified as a 

benchmark of quality for the industry. 

Thankfully the FIA has been working and 

researching this issue for years and we recently 

made the announcement that we will be 

releasing four brand new formally recognised 

“Our industry 

desperately needs for 

companies to get their 

staff qualified as a 

benchmark of quality 

for the industry. 

Thankfully the FIA has 

been working and 

researching this issue 

for years..” 

50 


“As a professional industry, we 

need to be doing more. The new 

qualifications will make a world of 

difference to us as well, as people 

start to realise that joining the fire 

industry is a career, not just a stopgap 

industry that they can hop in 

and hop out of” 

qualifications in fire detection and alarm 

systems. There will be one for each job role 

–commissioning, maintaining, designing, and 

installing fire systems, which will become the 

gold standard for the industry to show a higher 

level of professionalism. 

We should all take the opportunities that are 

presented to us. I think there is going to be 

more opportunities for installers and 

maintainers in the light of Brexit, the actual 

technicians rather than management. With the 

new qualifications, available to book later this 

year, and the possibility of people exiting posts 

in the lead-up to Brexit, there will be more 

opportunities for ‘British’ people, should this 

happen. That is still not a definite of course. But 

it is a great time to start talking to young people 

and enticing them into a career in the industry in 

case of a sudden vat of vacancies appearing. 

It’s not an initially attractive industry, the fire 

industry. Young people don’t leave school or 

college thinking, ‘I want to get into the fire 

industry’. Nobody says that. There’s also the 

security side, the electronics; it’s very linked. 

But they don’t want to get into that either: they 

all want to be vets, or doctors, or nuclear 

engineers. People tend to sort of ‘morph’ into 

the industry, just by accident. I find a lot of new 

entrants tend to drift into the fire industry by a 

connection saying ‘Come and work for me, I 

know you’ve got these skill sets’. More needs to 

be done. We are already feeling the need for a 

huge recruitment drive due to a huge skills gap 

in the industry. 

As a professional industry, we need to be 

doing more. The new qualifications will make a 

world of difference to us as well, as people start 

to realise that joining the fire industry is a 

career, not just a stop-gap industry that they can 

hop in and hop out of. 

As for those who have been operating in the 

industry for years – the new qualifications will 

be the perfect opportunity to up-level that 

experience and knowledge and give that extra 

competitive edge to the business. It could just 

be the selling point that tips the scales into 

making a few extra sales in the potentially 

challenging world of business of the future. 

Come and see us at FIREX, 20-22nd June at 

ExCel, London, to listen to a programme of 

seminars and workshops to find out more about 

how Brexit will affect business and how our new 

set of qualifications could benefit you. 

www.fia.uk.com 


51

FIRE SAFETY 

One step ahead in time: Aspiration smoke detection systems 

Air sampling smoke detectors of 

the TITANUS® family detect even 

the finest pyrolysis particles 

and thus identify fires at their 

earliest stage 

www.wagner-uk.com 

The British Library’s Newspaper 

Storage Building is fire protected 

with WAGNER’s TITANUS® air 

sampling smoke detection 

systems 

Today, unlike times gone by, fires are not 

necessarily associated with a positive 

outcome. They are rarely used for cooking or 

generating heat. Instead, fires usually stand for 

destruction – especially for companies operating 

high-bay warehouses, cold storages, datacentres, 

archives and more. According to Allianz Global 

Corporate & Specialty Global Claims review 2014, 

fire is the major cause of property losses by 

number of claims and value. The Allianz Risk 

Barometer 2017 also stated that a business 

interruption is statistically the highest risk for 

businesses. According to the study the average 

loss caused by a business interruption is 2.2 Mio €. 

However, average material damage caused by fire 

only amounts 1.6 Mio €. 

A comprehensive risk analysis starts at 

the beginning 

With this in mind, a comprehensive risk analyses 

must be the starting point when planning a reliable 

fire protection system for businesses. 

Fundamentally, all fire protection measures are 

viewed as an integral part of a comprehensive fire 

protection plan. Preventative fire protection 

consisting of structural, technical and 

organisational fire protection should be the 

primary consideration with Fire defence through 

the fire service or self-help being only a secondary, 

“backstop” position. 

However, this alone does not completely 

address a company’s protection interests when it 

comes to risk management. If, for example, 

delivery capacity, availability or competitiveness 

need to be maintained, standard building 

regulation compliant fire protection will often not 

be sufficient. Technical fire protection can 

contribute to the further minimising of risks. 

Automatic fire detection systems with modern air 

WAGNER’s signature product: TITANUS® systems 

TITANUS® air sampling smoke detectors from WAGNER have been successfully used 

for decades and made the company a worldwide leader in fire detection. The various 

models of TITANUS® are ideally suited for the widest range of applications. With 

MICRO SENS, up to 5 small to medium-sized rooms can be monitored simultaneously 

– optionally with ROOM IDENT for precise localisation of the seat of the fire. PRO 

SENS is used in difficult ambient conditions. With a pipe length of up to 300 m and 72 

sampling points per module, rooms with an area of up to 3000 m2 can be monitored. 

TOP·SENS has a highly-sensitive detection, which is perfectly suitable for large rooms 

such as recycling depots. For sensitive clean or heavily air-conditioned rooms, as well 

as computer chip production, SUPER SENS offers the best fire detection. RACK SENS 

has been designed for use in EDP, server and switch cabinets: it is ultra-flat with an 

installation height of 44.45 mm (1RU) and optional integrated extinguishing. 

sampling smoke detectors help to reliably detect 

fires and mean that countermeasures can be 

implemented sooner. 

Harsh environments form no obstacle for 

aspiration smoke detection systems 

Conventional point-type detectors need a fire to 

have reached a certain size and produce a certain 

amount of smoke in order to be detected. 

Smoldering cable fires, for example, are quite 

difficult to detect as they usually produce not much 

smoke, but can cause immense damage. Racks in 

high-bay warehouses, that can reach over 30 

metres, push point detector systems to their limits. 

Above 10.5 metres reliable detection is not 

guaranteed with this technique. As stipulated 

within the BS5839-1:2013 standard, the height 

limit of a point type detectors is 10.5 metres. 

However, the concept of aspiration smoke 

detection systems actively analyse the ambient air 

of smoke aerosols and particles to detect fires at a 

very early stage. The operational safety of the 

technology is not impaired by large heights, 

extreme temperatures or even high air humidity 

and strong air flow conditions. In order to avoid 

disturbing the aesthetic appeal of rooms, such as 

in historical buildings, museums or hotels, the 

detectors can also be installed in the ceiling void. 

Mode of operation: technology with High- 

Power-Light-Source 

Aspiration smoke detectors actively extract 

samples from the ambient air via piping. With the 

optical detection method High-Power-Light-Source 

(HPLS)-technology they can detect smallest 

pyrolysis particles precisely – only two grams of 

material conversion are sufficient for this. 

Therefore, they are 2,000 times more sensitive 

than regular point-type detectors. 

In the early stage of a fire, smoke gases are 

distributed in the room, especially in airconditioned 

areas, the smoke is swirled and thus 

thinned. Aspiration smoke detectors draw in air 

with each sampling point and transport it 

collectively to the detection unit. The accumulative 

effect results in the smoke density within the 

detection device increasing meaning that the 

response sensitivity can be increased by up to 

50%. Combined with an intelligent fire pattern 

recognition, false alarms and the consequential 

costs resulting from interrupting the operation can 

be avoided. 

52 


By Appointment to 

Her Majesty The Queen 

Supplier of Fire Detection Equipment 

Kentec Electronics Ltd. Dartford 

Taktis 

Analogue Addressable 

Fire Alarm Control Panels 

The Future of 

Life Safety Systems 

EN54 Approved 

Intuitive 

Flexible 

Customisable Interface 

Easy to use for 

end user & installer 

Multi protocol 

Scalable up to 8 Loops 

Come and See us at 

Firex International 2017 

where we will be 

showing the Taktis range 

of panels plus our 

comprehensive 

Certified Fire Control 

Panel Range 

20 th - 22 nd June 2017 

Excel London, 

Stand E125 in 

South Hall 2 

+44 (0) 01322 222121 

www.taktis.co.uk 

360b/01 

Life Safety System Specialists

FIRE SAFETY 

Fire alarm and detection best practice 

Mike Floyd, James Morelli-Green and Jimmy Phillips of the 

Fire Protection Association (FPA) look at the management, 

use and maintenance of fire alarm and detection systems 

Further guidance 

Further guidance on the 

completion of these tasks 

can be found via the FPA 

training or publications 

departments. The FPA also 

hold a monthly webinar 

series which recently 

covered alarm systems, 

role and responsibilities. 

All webinars are recorded 

and are available in the 

member’s area of the FPA’s 

website www.thefpa.co.uk 

For more information on 

alarm systems and 

maintenance needs, please 

contact: 

technical@thefpa.co.uk 

ire alarm and detection systems are an 

Fintegral part of a property’s fire protection 

strategy. However, the management and 

maintenance of these systems are all too often 

overlooked, poorly maintained and/or poorly 

managed. The severity of this situation too is 

often underestimated, and in such cases leaves 

people and assets badly exposed, can invalidate 

insurance policies and in many cases fall foul of 

the law. 

System management 

In any premises subject to the requirements of 

the Regulatory Reform (Fire Safety) Order 2005 

or equivalent legislation, a responsible person 

or duty holder must carry out a fire risk 

assessment that considers the safety in case of 

fire of all ‘relevant persons’. A relevant person is 

any person who is or may be lawfully on the 

premises or any person in the immediate vicinity 

who is at risk from a fire on the premises. 

Particular attention needs to be paid to those at 

special risk, such as disabled people and those 

with special support needs, and must include 

consideration of any dangerous substance likely 

to be on the premises. The person with day-today 

responsibility for the system, not 

necessarily a competent person, is now termed 

‘premises management’ to remove the 

confusion with the former title of ‘responsible 

person’ which had been used in the previous 

edition of BS and is used in overarching 

legislation in England and Wales as described 

above. 

This person may be the first point of contact 

on fire alarm problems for any staff or service 

contractors. They may also keep the log book up 

to date, including false alarm entries. The 

evacuation arrangements and warnings will 

have been determined from the building’s fire 

risk assessment. 

Evacuation arrangements and 

warnings 

In some cases, a general evacuation warning 

may be inappropriate and a delayed or staged 

evacuation, perhaps by floor or defined area, 

may be adopted. In places where a general 

audible alarm is not thought immediately 

desirable (such as hospitals, department stores 

and places of entertainment), the alarm may be 

transmitted to a permanently staffed control 

point or discretely to pagers held by key staff 

where trained people can assess the warning 

required and then pass on the instruction to 

staff or the control room as appropriate. 

In taller commercial buildings, which have 

been designed with reduced stair capacity, the 

evacuation signal may be ‘phased’. This requires 

the fire alarm system to give a clear message to 

individual floors in sequence, to avoid 

overloading the staircases. A voice message 

system is the preferred arrangement in such 

cases, as an ordinary sounder tone may ‘bleed’ 

into additional areas causing confusion as to 

when to evacuate. 

Maintenance 

BS 5839-1 provides the current guidelines for a 

servicing and maintenance regime of automatic 

fire detection and alarm systems, which has 

been in place since the 2002 edition. Many 

organisations continue to service systems to the 

previous guidelines which do not guarantee 

compliance with the current standard. 

A maintenance regime may include the 

following: 

• Weekly test 

• Monthly user requirements (where 

generators are used as a form of standby power) 

• Quarterly inspection of vented batteries 

• Periodic inspection and test of the system 

(not exceeding 6 months) 

• Annual service (which may be undertaken 

across two six monthly services (or any other 

pattern) that assures not more than 12 months 

passes since any device receives attention) 

54 


The Standard in Fire Systems 

Advanced sets the standard in 

fire systems in over 60 countries 

worldwide. 

Where quality and performance 

are priorities, you’ll find Advanced 

products, including in The Shard. 

Our innovations continually challenge 

the industry. AlarmCalm, our complete 

false alarm management solution 

tackles one of the biggest issues in Fire 

today and gives Advanced customers 

more options, more confidence and 

more peace of mind. 

Tel: Tel: +44 +44 (0)1670 707 7071111 Fax: +44 (0)1670 707 222 

Email: sales@advancedco.com Web: Web: www.advancedco.com

FIRE SAFETY 

Audible and visual protection 

Pulse Alert Technology from Klaxon Signals is an award-winning beacon 

warning system which produces a light output that can protect most 

rooms with just a single device 

All buildings deserve 

the latest fire 

evacuation 

technology, all fire 

alarm systems should 

be able to be 

upgraded and 

everyone deserves to 

feel safe and secure 

he Sonos Pulse range of EN54-23 compliant 

Tbeacons and sounder beacons are 

designed to ensure that all personnel are 

notified of fire emergencies, including people 

with sensory impairments or working in sensory 

depriving conditions. Featuring Pulse Alert 

Technology, Klaxon’s EN54-23 compliant 

beacons help buildings to be evacuated quicker, 

make evacuation requirements clear and 

unambiguous, and allow personnel to feel safe 

and secure. 

Relying on audible fire alarm notification 

alone disadvantages people with hearing 

impairments or those working, or living, in 

sound reducing conditions. Even something as 

simple as wearing a pair of headphones could 

prevent someone from hearing an audible fire 

evacuation warning. To truly evacuate everyone 

from a building, fire systems need to signal 

effectively using light as well as sound. 

EN54-23 specifies the minimum performance 

requirements for Visual Alarm Devices (VADs) 

and Klaxon’s Sonos Pulse beacons produce a 

light output that can protect most rooms with 

just a single device. Optical systems disperse 

light evenly, ensuring the most efficient 

distribution of light to maximise effectiveness. 

Klaxon’s Pulse Alert Technology provides all the 

benefits an EN54-23 compliant system can 

bring, whilst answering all of the design 

challenges in doing so. 

Featuring the latest high power LED 

technology, Pulse Alert Technology contains 

advance LED drive circuitry, further improving 

efficiency, light output performance and long 

term device reliability. Sonos Pulse LED circuits 

are designed to exceed 5 years continual 

operation, without degradation of light output. 

Klaxon believes that all buildings deserve the 

latest fire evacuation technology, that all fire 

alarm systems should be able to be upgraded 

and that everyone deserves to feel safe and 

secure. 

Installation 

EN54-23 specifies three different classification categories for Visual Alarm Devices: Wall, Ceiling and Open. Wall and Ceiling mount 

categories are specified at designated mounting heights and particular coverage pattern areas, as detailed by EN54-23. Open 

classification allows the manufacturer to specify the coverage volume and coverage shape, and does not restrict mounting height. 

Pulse Alert Technology has been designed to exceed the requirements of both Wall and Ceiling classifications, providing system 

designers with simple of device performance specifications. 

Wall Classification 

Wall mounted devices provide a rectangular prism of light. 

Wall classification devices with Pulse Alert Technology can be 

mounted up to 3.1m in height and cover an 11.3m x 11.3m area. 

Ceiling Classification 

Ceiling mounted devices provide a cylinder of light. Ceiling 

classification devices with Pulse Alert Technology can be 

mounted up to 3m in height and cover a 15m diameter area. 

56 


FIRE SAFETY 

Fire safety management... the future is virtual 

Taktis Fire is an all-new 

range of fire detection 

control equipment 

alse alarm callouts are 

Fextremely costly in terms of 

time, money, and disruption to 

occupiers, and not least to fire 

alarm maintenance and service 

providers. In 2015/16 they made up 

nearly 40% of all the incidents 

attended by fire and rescue services 

in England and Wales. They can be 

costly to businesses and to the fire 

and rescue services too, with 

around £1 billion being wasted on 

them each year in the UK. Yet, many of these 

problems could be efficiently minimized by 

remote diagnostics that fully exploit the power 

of the Internet and mobile communications, 

allowing predictive monitoring and servicing by 

fire alarm maintenance and service providers 

spotting potential problems before they arise. 

Fresh perspectives reap 

significant benefits 

The team leader of a recent five-year project, 

who pioneered remote troubleshooting 

techniques for system monitoring and 

diagnostics that generated over £2m savings a 

year, says: 'It's a change in mentality, because 

we can now pull up all the information and 

interrogate problems, without ever having to 

leave the building.' This innovative remote 

overview of systems resulted in a 75 percent 

reduction in diagnostic time and considerable 

savings in service and maintenance costs. 

Virtual overview of building 

services 

The potential for Fire Safety solutions being 

integrated with building systems management 

and maintenance is immense. Its purpose is to 

control, monitor and optimize building services 

whose scope you encounter every working day: 

Lighting; Heating; Security, CCTV and Alarm 

systems; Access Control; Audio-Visual and 

Entertainment systems; Ventilation, Filtration 

and Climate control, etc.; even Time & 

Attendance control and reporting (notably staff 

attendance, movement and availability). 

And it is this potential for integrating Fire 

Safety System design and Building Management 

that has driven the latest development in Life 

Safety System Management; Kentec's leading 

edge Taktis fire safety technology that is already 

exciting fire professionals, building systems and 

facility managers. 

Powerful and sophisticated, yet simple to use 

and understand, this entirely new management 

platform combines the very latest hardware and 

software to produce a control and indication 

system that's designed to add value to System 

Designer, Integrator, Service provider and the 

end user. 

Using today's most advanced technology, 

this revolutionary platform brings a greater 

flexibility to allow users to reconfigure a system 

with ease to realize many control and indication 

applications, with future direct integration into 

'intelligent' buildings. 

Seamless integration and interconnectivity 

Taktis Vision - Taktis Vision provides a means of allowing full display and optional control of the 

Taktis fire alarm control panel from a small and unobtrusive local control station. Based on an all 

new hardware and software platform, the large, full colour graphical display with touch screen 

functionality, delivers information on the status of the fire alarm system to single or multiple 

locations. 

Taktis Virtual Resource - There’s more to come with Virtual Resource suite of software tools, 

which will be able to deliver a whole new dimension in Life Safety System Management, giving 

System Designers, Integrators and Service Companies the ability to remotely access and 

comprehensively manage any system using intelligent analysis of data collected from those 

systems. End-users and Facilities managers will also greatly benefit from the powerful application-based tool set featured by Virtual Resource. 

Scaleable, future-proofed solution - Taktis fire systems are scalable with Taktis Net Enhanced High Speed Networking. This allows up to 128 

panels to be connected together as a fully fault tolerant networked system with rapid inter panel communications and up to 1.2km of standard two 

core fire resistant cabling between nodes. Each panel can be configured to display all or any events from any other panel allowing master/slave, 

multiple master/slave or peer-to-peer configuration. 

Sophisticated network analysis tools provide the ability to identify connection problems instantly and the commissioning mode allows individual 

panels to be prevented from transmitting events to the network while maintaining communications. www.kentec.co.uk 

58 


NEW AT 

 

 

 

Visit us at Stand No: D100

FIRE SAFETY 

Making installation less risky 

Aston Bowles, 

marketing manager at 

fire systems leader 

Advanced, discusses 

what installers and 

end users should look 

for when considering 

performance and cost 

of installation & 

ownership 

pecifying a fire system can be a 

Scomplicated task, but the hardware itself is 

often a small part of the overall cost. 

Saving time on installation becomes important 

because a lower lifetime cost of ownership, 

allows more to be invested up-front in better 

quality, future-proofed systems. Advanced 

systems deliver a raft of features that make 

installation easier and more economical. 

Architecture 

System architecture can have a big impact on 

installation time and cabling costs. Addressable 

systems allow many devices to be connected on 

one loop instead of ‘pulling in’ many individual 

radial circuits, as in conventional systems, and 

detection devices, sounders, and VADs etc, can 

be connected on the same loop circuits. Built-in 

short circuit isolators also ensure that these 

systems continue to operate in the event of a 

wiring fault. 

Device choice can make installation simpler. 

Modern wireless detection and loop devices 

allow the fire system to quickly and easily go 

where it was difficult or impossible previously. 

Such systems can be stand-alone or more often, 

hybrid, working as part of a wired system. 

Panels should cater for design changes, as 

the building in practice may differ from that on 

the drawings. It’s important to allow sufficient 

spare capacity for future expansion as well and 

equipment should ideally be backwards 

compatible. 

Software 

Modern fire alarm panels are computers, and 

can require detailed cause-and-effect 

System Tools 

Once the boxes are on the wall and cables run, the priority is to have a working 

fire system as soon as possible. Loop devices can be addressed manually or via 

handheld programmers and the panel autolearn feature can quickly find and 

record them. This radically reduces configuration time and aids fault-finding. 

Fire systems can be complicated and it is rare, no matter how skilled the 

installers, that they are perfect first time. Advanced offers a unique ‘built-in’ 

oscilloscope & meters and other diagnostic tools, that help identify any cable 

faults or missing devices. Such features save engineers having to take 

expensive equipment to site, and also display information exactly as 

interpreted by the panel whilst avoiding having to isolate and disconnect wiring 

from the panel. 

programming. The options can be huge and are 

multiplied on multi-panel networks 

As such it’s important the system software 

allows cause-and-effect to be set up simply and 

quickly. Software is one of the areas of real 

choice in systems and the right choice saves 

time and money at installation and later during 

maintenance. For example, can programming be 

done off-site and uploaded and tested when 

required? 

On larger networked systems, each panel can 

be commissioned independently even without 

all panels being interconnected. Software can 

be used to simulate a network of panels and 

loops of devices, to aid testing and identify any 

problems at an early stage before final upload 

and verification testing. 

Service and configuration tools provide 

detailed and accurate reports for O&M manuals 

and can confirm the system has been fully 

tested along with providing detailed 

configuration etc. Advanced’s service tool can 

be used over the lifetime of the system to 

schedule regular maintenance of equipment and 

even identify when devices need cleaning or 

replacing. 

Remote diagnostics tools, via IP, LAN or other 

connection technology, allow the system to be 

continually monitored off-site during soak 

testing. Any problems can be identified before 

an engineer attends site ensuring he has all the 

necessary tools and equipment when he does 

arrive. Also, adding detailed false alarm 

management, touchscreen graphics and BMS 

integration at later stage is simple if the right 

system is chosen, simplifying installation and 

managing cash flow on large projects. 

Support 

Just one unplanned return to site will eat in to 

profits, so reliable and quality equipment and 

technical support is a must. EN54 Part 13 is a 

reliable badge of system performance and 

integrity and is worth looking for. 

Modern fire panels can make installation 

simpler, build trust between integrators and fire 

and building managers and essentially make for 

better, more profitable business relationships, 

that deliver safer environments for everyone. 

60 


Evacuate everyone 

EN54-23 Approved Fire Beacons 

 

 

 

 

 

Seminars 

 

 

EN54-3 Sonders & Beacons 

Nexus 105/110/120 Sounders 

 

Sonos Sounder Beacon 

 

Tel: +44 (0)1706 233879

CUT OUT AND KEEP 

 

DO IT 

 

You could face jail 

or six-figure fines if 

you don’t appoint a 

competent person 

to perform your fire 

risk assessment. 

Receive training to complete 

your Fire Risk Assessment. 

• Helps prove your competency 

• Choose courses to suit all 

experience levels 

• Courses held across the 

UK or at your offices 

Email: training@thefpa.co.uk or visit 

www.thefpa.co.uk/training 

CUT HERE 

Let us complete your 

Fire Risk Assessment. 

We have the experience to complete 

assessments of all sizes and complexity 

• Accredited with BAFE SP205 Certification 

Email: technical@thefpa.co.uk or visit 

www.thefpa.co.uk/services 

Do your Fire Risk Assessment 

justice. Call us now on 

01608 812 500 or 

visit www.thefpa.co.uk

TRAINING 

Sound the alarm on training 

A recent report 

indicates that the life 

safety industry must 

do more when it 

comes to training the 

next generation 

cross the built environment, the skills gap 

Ahas been a growing concern for many 

years. While skilled bricklayers and 

carpenters have been in short supply for a long 

time, the issue is now bleeding into other key 

trades across the construction sector, including 

our own. Recent figures from the Federation of 

Master Builders (FMB), for example, suggest 

that the shortage of electricians - including life 

safety installers - is at its highest point in four 

years. 

This lack of skilled life safety installers and 

other construction professionals doesn’t just 

present a challenge for companies seeking to 

complete projects on deadline today, it poses a 

risk to the construction industry’s growth in the 

future. As older workers retire, it means that 

there will be fewer people available with the 

skills required to install systems, placing severe 

restraints on organisations’ ability to meet 

customer demand. 

Despite this looming shortage, it seems that 

many life safety installers believe our sector 

isn’t doing enough to address the skills gap, 

according to new research from Hochiki Europe. 

Unless we do all we can as an industry to 

address this issue now, the implications for our 

future - and that of the wider construction sector 

- will be severe. 

The study found that most, if not all, fire 

safety and emergency lighting installers think 

that the industry still has a long way to go when 

it comes to adequately addressing the skills 

gap. As many as 95 per cent of respondents 

think the sector isn’t doing enough to provide 

training for the next generation of professionals. 

Only two fifths (39 per cent) said they work 

for a company that offers an apprenticeship 

programme, while 17 per cent - fewer than one 

in five - reported that their employer offers a 

graduate programme to attract university 

leavers to the industry. 

“The lack of training opportunities for young 

talent wasn’t the only issue highlighted in the 

study by installers,” revealed Tracy Kirk, General 

Manager of Sales and Marketing, Hochiki 

Europe. “Many felt that another major cause for 

concern was the lack of enthusiasm among 

school leavers for the life safety sector as a 

potential career.” 

Around four in five (78 per cent) respondents 

felt that young people - particularly those from 

family backgrounds outside the construction 

industry - don’t know what jobs are available in 

the life safety sector. A further two thirds (68 

per cent) worried that young people don’t view 

the industry as an employment option. This not 

only has implications for the current skills 

shortage, but can also impact on the diversity of 

the next generation of installers, leading to few 

women and people from ethnic minorities 

seeing the sector as offering them a fulfilling 

future career. 

With this in mind, it is no surprise that 93 per 

cent of respondents said that the sector had a 

responsibility to educate secondary school 

pupils on the range of life safety roles on offer 

to combat such issues. 


The study found that 

most, if not all, fire 

safety and emergency 

lighting installers 

think that the industry 

still has a long way to 

go when it comes to 

adequately 

addressing the skills 

gap 


63

TRAINING 

“If the industry is to 

grow in the future, 

manufacturers and 

installers need to take 

action now to create 

the training 

opportunities 

necessary” 


“The results of the survey make for difficult 

reading for everyone in the life safety sector 

showing, as they do, that the industry is doing 

too little to address the growing fire safety skills 

gap,” says Tracy. “If the industry is to grow in 

the future, manufacturers and installers need to 

take action now to create the training 

opportunities necessary to equip the next 

generation with the knowledge and expertise 

they need to build a satisfying career as life 

safety professionals.” 

However, as the survey shows, it is not 

enough to simply devise apprenticeship and 

graduate programmes to entice young people 

into the sector, no matter how great these may 

be. It is essential that the industry as a whole 

does more to reach out to students while they 

are still at school and thinking about their future 

careers, and highlight the benefits of working in 

the industry. 

By doing this, the sector can take steps to 

appeal to more than just pupils who may 

already be interested in jobs in the built 

environment - whose parents, for example, are 

construction professionals. It can attract those 

from diverse backgrounds too, helping to make 

the pool of potential new talent even greater. 

Aspiring to be top of the class 

Many in the life safety industry have begun 

to take steps to improve training provisions for 

budding installers and fire safety professionals. 

The Fire Industry Association (FIA), for example, 

has recently launched four new qualifications 

aimed at equipping people just joining the 

industry, as well as existing professionals, with 

crucial knowledge on an array of topics, from 

product design, to installation and 

commissioning, to long-term maintenance. 

According to Tracy Kirk both installers and 

equipment manufacturers need to do more, not 

only to make careers in life safety more 

accessible to young people, but to work with 

schools, colleges and universities - as well as in 

partnership with others in the industry - to 

attract as many students as possible to the 

industry. “Promoting the array of career options, 

and the paths into the sector to as many young 

people as possible - regardless of their 

background - should be a priority,” she says. 

“By doing so, we can all play our role in 

ensuring the sector has the skills and new talent 

it needs to grow and thrive into the future.” 

BE SMART! 

Read PSI magazine 

on your tablet 

or smartphone 

using the FREE app

FIRE SAFETY 

The visual advantage 

Video smoke detection (VSD) provides the security and fire safety 

industry with a way to detect smoke and fire in a very early stage. 

Here we look at the benefits of the technology 

VSD makes use of CCTV security cameras 

and video analytics that are able to 

recognise initiating smoke and fire in the 

video image. Today, VSD is especially used in 

critical infrastructures in order to protect 

people, property and production processes. It 

technology can prevent serious fire incidents 

from happening and thus avoid high costs, 

including the cost of fire damage to 

infrastructure, of human lives and of production 

stops during an alarm phase. 

“In certain types of critical environments, 

like chemical plants, waste storage bunkers or 

production facilities, the impact and the risk of a 

fire can be very high. That’s why companies 

operating in such environments need to take the 

appropriate fire safety measures. However, it is 

exactly in those environments that conventional 

smoke detection technologies, like beam or 

point-type detectors, will fall short,” says Pieter 

Claerhout of Araani. 

“First of all, conventional smoke detection 

systems, like point, beam or aspiration-based 

smoke detectors, need to make contact with the 

smoke before they can generate an actual 

alarm,” he explains. “But in the typical high 

buildings of chemical plants, production halls or 

storage rooms, the smoke from an initiating fire 


will reach the smoke detector very slowly, too 

late or not all, because of a process called 

stratification, which stops the upward 

movement of smoke.” 

A second difficulty with conventional smoke 

detectors is that they can be set off 

unintentionally by chemicals, dust, exhaust 

gases or vapor, creating a high volume of 

unwanted alarms. Dust is also one of the 

reasons why a conventional smoke detector will 

degrade very fast, which will impact its 

detection performance. 

How does VSD work? 

Today’s video smoke detection systems rely on 

the resolution and accuracy of a standard 

network security camera. Software algorithms 

installed on the camera scan the environment 

and continuously analyse it in real time to locate 

the fire incident. In case of an event, an alarm 

output is sent over to the fire control panel. A 

video detection system can be connected to a 

video management system in order to provide 

control room operators with 24/7 situational 

awareness. 

According to Pieter this approach has a 

number of advantages: “Video smoke detection 

systems will see initiating smoke much faster 

than conventional systems. VSD makes efficient 


“Unlike some other 

smoke detection 

technologies, video 

analytics do not need 

to make physical 

contact with smoke or 

dust. They 

immediately ‘see’ the 

danger when and 

where it originates” 

65

FIRE SAFETY 

Since it is so fast and 

allows for visual 

verification, VSD 

provides the operator 

with valuable time to 

make a well-founded 

decision 


use of CCTV so it is able to see dangers at 

source, from a very large distance. Unlike some 

other smoke detection technologies, video 

analytics do not need to make physical contact 

with smoke or dust. They immediately ‘see’ the 

danger when and where it originates. 

“VSD is also very accurate and thus the false 

alarm rate will be extremely low. Unwanted 

alarms can be very costly. Just think of the time 

lost when a production line needs to be stopped 

or imagine the cost of an erroneously called 

emergency team. Video smoke detection 

systems on the other hand will analyse the 

video image to make a distinction between 

starting smoke and other irregularities, such as 

people walking in the field of view, animals, 

vehicles or objects.” 

Control room operators can monitor the CCTV 

video images in real time. This allows them to 

assess the nature and severity of the fire as well 

as the stage it is in. Based on pre-incident 

recording, they can see whether people are 

present at the place of the incident and they can 

better assess the overall situation. This way, 

they can also make better use of their 

emergency resources. 

When to use VSD 

“VSD technology proves its value in 

environments where contact-based smoke 

detection systems are not efficient, including 

high-impact environments, harsh environments, 

and buildings with great height,” says Pieter. “In 

some environments, such as chemical plants, 

even a small fire can cause huge consequential 

damage. In these high-risk environments, 

conventional smoke detectors would be 

useless, because they might only get activated 

when the damage is already done. VSD on the 

other hand is so fast that it will efficiently 

reduce the impact and the risk of a fire 

outbreak.” 

Video smoke detection is also ideal for use in 

tall buildings or large indoor spaces. High or 

voluminous buildings of 10m+ have issues with 

the stratification of smoke whereby smoke will 

not rise high enough or quickly enough to reach 

ceiling mounted point or beam detectors. This is 

the case for example in aircraft hangars, airport 

passenger terminals, factory production halls, 

retail areas, museums and historical buildings. 

In production facilities, alarms will require 

the production lines to be stopped. In harsh 

environments, where chemicals, dust or vapor 

are present every day, such as chemical plants, 

waste recycling plants, wood processing 

companies or in the oil and gas industry, 

conventional smoke detectors could generate 

false alarms. But, because of its visual nature, 

video smoke detection will be able to analyse 

the above-mentioned phenomena in a more 

intelligent way through the use of video 

analytics. 

Enabling better decisions 

“Video smoke detection is a perfect fit for a 

wide range of critical environments,” says Pieter 

Claerhout. “Because of its visual nature, VSD 

can spot initiating fires directly at the source, 

practically from any distance. This is a huge 

speed advantage compared to smoke detection 

technologies that need to make physical contact 

with the smoke. With VSD, there is no need to 

wait until the smoke has reached the ceiling. 

This is time gained for anyone who needs to 

make tough decisions about the required 

actions that need to be taken to avoid further 

fire and smoke damage.” 

Unwanted alarm or not, probably the biggest 

advantage of video smoke detection technology 

is that it gives the operator room for 

interpretation. Since it is so fast and allows for 

visual verification, VSD provides the operator 

with valuable time to make a well-founded 

decision. That decision could be calling the 

emergency services and avoid further damage 

or human suffering. Or it could be ignoring the 

alarm and if possible isolating the fire event in 

order to prevent the entire operation to close 

down and run into costs. 

66 


together raising standards 

Meet the installer 

Do you use a distributor or buy direct from 

manufacturers? 

We buy fire equipment directly from the 

manufacturers. Security equipment we buy from 

distributors. 

Is third party accreditation beneficial to 

your company? 

Being NSI Gold and BAFE SP203-1 accredited for 

fire alarms and security systems gives our clients 

peace of mind that the systems we install comply 

will the very latest regulations and standards, all 

our systems are backed up with a maintenance 

package. Having a qualified engineer perform 

maintenance on these systems assists with the 

prevention of failure or fault; vital when life safety 

systems are installed within a premise. 

Having recognised health and safety 

certification in place is absolutely vital for 

working within the construction industry and 

having these in place offers our client reassurance 

that we meet all the current regulations. 

What would be a typical project for you? 

Working on construction projects with our 

mechanical and electrical clients installing fire 

alarms and security systems within new build 

offices, schools, commercial buildings, offices 

and high-end London apartments. We also work 

with FM companies helping them to deliver 

reactive callout, systems maintenance and new 

installations for their clients. But our main core 

business is within the construction industry. 

What would make your job easier? 

Although my position can at times be demanding 

and stressful I have a really good team, they 

listen, learn and achieve. They say a ship is only 

as good as its crew and we have really good crew 

here most of which have been here for eight, 

twelve and 20 years - there’s not many companies 

that can say that and in this day and age thats a 

real testament to the company. 

The company is expanding and if we could only 

source the apprentices and engineers we need to 

assist us with that growth that would make make 

lots of jobs here a lot easier 

Do you think there is a skills shortage in 

the industry? 

Yes I do, we have been actively seeking 

apprentices and experienced engineers for quite 

some time. There definitely appears to be a 

shortage because our search for candidates to fill 

these positions is still ongoing. 

What is the industry’s biggest myth? 

That using a company who can carry out works for 

next to nothing is always the better option, it’s 

too late to change your mind when the install 

looks shocking and the money you saved has to 

be used to rectify it. 

What will be the impact of smart/home 

automation on the security sector? 

Not applicable to Network Security and Fire as we 

operate within the construction industry. 

What is your ultimate/fantasy electronic 

security product? 

Something with the ability to change appearance 

if the client changes their mind and the system 

has already been installed would be beneficial. 

Will England ever win the football World 

Cup again? 

Like most I remain optimistic, never say never. 

If you won £25,000 what would you do with 

it? 

I would donate it to charity. 

We talk to Clare ~ Marie Howes of 

Network Security & Fire 

Name: Clare ~ Marie Howes 

Job title: Sales Director 

Time in security: 13 years 

Company: Network Security & 

Fire 

Location: Basingstoke, 

London, Oxford, Reading, 

Southampton, Portsmouth, 

Bournemouth 

Areas of expertise: Design, 

supply, installation, 

commissioning and 

maintenance of fire alarms 

and security systems within 

the construction, commercial, 

facilities management and 

local authority markets 

Accreditations: NSI Gold, 

BAFE SP203-1, FIA Members, 

Gent 24 Integration partners, 

Apollo Partner Plus, Advanced 

Partners, TDSI Platinum 

Partners, Vista Partners, 

Simons Voss Partners, 

Constructionline and 

Safecontractor accredited for 

Health and Safety 

“They say a ship is only 

as good as its crew and 

we have really good 

crew here, most of 

which have been here 

for eight, twelve and 20 

years” 

Clare with the Network 

Security & Fire Sales Team 


67

Visit Paxton at IFSEC 

20 th - 22 nd June ExCeL - London, UK 

Stand D850 

5 

Celebrating 5 years 

of Net2 Entry 

at IFSEC International 

• Products 

IP access control, door entry and building 

intelligence systems 

• Seamless Integration 

Easy integration with CCTV, fire alarm, 

intruder alarm and biometric systems 

• Ultimate Support 

Industry leading technical support and 

five year product guarantee 

• Training & Education 

Free practical and sales training, ensuring 

you always offer the best solution 

To see the new Net2 Entry Touch 

panel register for IFSEC here: 

paxton.info/2890

CYBER THREATS 

Security and cyber risks 

Accepting that our physical systems have become very attractive to 

hackers and criminal gangs is the first step to doing something about it. 

PSI caught up with Mike Gillespie of Advent IM to discuss the cyber risks 

for networked security systems 

he growth of networked and web enabled 

Tequipment we use is only ever going to 

increase and as buildings get smarter and 

the need to manage them smartly, more 

pronounced, the potential for attack increases. 

Understanding the threat is where we need to 

start and this has to be through good quality 

education, training and knowledge sharing. 

Installing equipment securely has to be a 

baseline requirement, and explaining best 

practice to end users may help them build the 

management of those systems into their own 

configuration and change management 

regimes. More and more facility managers are 

finding themselves dealing with IT 

professionals and IT security professionals, 

owing to the nature of the equipment they are 

expected to manage now. 

Whilst everyone’s role includes the need to 

protect assets and people, the language we use 

can sometimes be a big stumbling block. It may 

be worth talking to communications teams to 

find glossaries or other content that will help in 

daily interactions and help to mitigate the risk 

from poor communication and the cracks in 

security it creates. 

It seems you cannot open a security 

publication these days without being reminded 

of the growing threat from cyberspace. So, our 

systems, both information and physical, are 


under attack and how we rise to meet the 

growing challenge is a constant source of both 

headline and speculation. 

The changing nature of the threat and the 

sneaky and malicious nature of cyber criminals 

means that not only do we need to be certain of 

our own next steps, but that we are in step with 

our fellow professionals. Collaboration across 

disciplines to ensure we are contributing to a 

culture of genuine resilience. How this works in 

practice is up to individual businesses and 

organisations, but the stakes have never been 

higher. 

• In 2013, the Haifa Tunnel – the main arterial 

road into Tel Aviv was shut down after its 

camera surveillance system was attacked. The 

shutdown lasted over eight hours and caused 

chaos that lasted for days. It had been noted 

that in June of the same year, areas of Israeli 

critical national infrastructure had also been 

attacked. The attacks included water, banks, 

trains and electricity. These attacks were caught 

by efficient monitoring and thwarted before 

harm could be done. 

• In Washington DC, four days before 

President Trump’s inauguration 75% of the 

surveillance camera DVR capability was crippled 

by two ransomware attacks. This forced the DC 

police to rebuild the systems from scratch, a 

massive challenge given the timing. (continued over) 

Our systems, both 

information and 

physical, are under 

attack and how we 

rise to meet the 

growing challenge is a 

constant source of 

both headline and 

speculation 

69

CYBER THREATS 


• But perhaps vying for top ‘audacious’ billing must be the 

bank heist case that as yet is not fully solved. In more than 36 

countries worldwide, bank CCTV systems were hacked in order to 

track movements and behaviour of staff with key accounts, to 

enable mimicking of their behaviour on those accounts at a 

future date without arousing suspicion. The information gathered 

was used as part of a huge heist which saw the attackers create 

millions in dollars, add them to targeted accounts (identified via 

surveillance cameras as best targets) and then withdrawn in cash 

from hacked ATMs into the hands of the gang members. The 

gang, named ‘Carbanak’, are yet to be fully discovered and the 

investigation – along with the activity, has yet to be completed. 

If you think you are not working with systems that this would 

happen to, remember that in 2014, literally thousands of 

webcams and surveillance cameras were hacked and then livestreamed 

across the world. These were things like ‘nannycams’ 

and home CCTV systems. All were installed insecurely with 

default username and password settings, allowing ease of access 

to over 76,000 cameras. They could have been in a college, 

school or leisure centre, we don’t know the full extent. The 

common factor was insecure installation and resulting lack of 

management. 

Nowadays, if you work in security, you have a cyber security 

element to your role, to some degree or another. How successful 

you are in that area, will depend on how well trained you are and 

how collaborative your approach is. For make no mistake, the 

TOUGH AND RUGGED 

IPP-82A0030MIA, the next generation, rugged 

PTZ dome camera impresses in every respect: 

1920 x 1080p; day-night sensor; aluminium outdoor 

housing (IP66); triple video streams (2x 

H.264 and 1x MJPEG) at up to 60FPS; 30x optical, 

4.3~129.0mm auto-focus zoom (AFZ) lens; 16x 

digital zoom; smart IR for night-time viewing 

distances up to 300m; operating temperature 

range of -30°C to 65°C. 

If you want to find out more about eneo, please 

visit our website or contact us : 

www.securitybuyinggroup.co.uk 

info@securitybuyinggroup.co.uk 

0161 480 5922 

future of successful building management and security systems, 

will be all about collaboration. 

As we move forward, criminals are creating more sophisticated 

malware and recent news from global cyber seminars would 

appear indicate that researchers, also known as ‘white hats’, 

showcased ransomware (designed to extort the user by 

encrypting their systems until a ransom is paid) that is 

specifically for physical systems. This means potentially an entire 

building, its contents and inhabitants could be held to ransom. If 

white hats can write it, you can guarantee that black hats can too. 

If we are not on the front foot and prepared for this eventuality, 

the potential for harm increases with each new discovery. 

If you work in security, you have a cyber security 

element to your role, to some degree or another. 

How successful you are in that area, will depend 

on how well trained you are and how 

collaborative your approach is 


PANEL 

Securing vulnerabilities 

After the recent incident with NHS 

IT systems, does the industry need 

to be concerned about putting 

security technology onto networks? 

What is the message to those 

installers walking around IFSEC 

looking at connected systems? 

or this month’s PSI panel we asked the 

Fexperts to tell us whether the recent global 

security incident which brought many IT 

systems around the world, including the NHS, to 

a standstill should be of concern for installers. 

In early May a number of NHS organisations 

were affected by a ransomware attack, a cyber 

event that asks for money in return for returning 

the IT system back to its operational state. 

While the WannaCry ransomware wasn’t 

specifically targeted at the NHS it did worry 

many that an IT system that holds so much 

sensitive data could have been put at any kind 

of risk at all. 

Speaking at the time, David Thorp, executive 


director of the Business Continuity Institute 

(BCI) said that “Organisations must have plans 

in place to deal with the consequences of such 

disruptive events. By putting plans in place to 

deal with such events, it means that 

organisations are better prepared to manage 

through them, lessen the potential impact and 

still provide an appropriate level of service for 

their customers.” 

So given that advice and the fact that for 

some time there has been concern about the 

widespread use of public networks for security 

systems so does the recent news have any 

resonance for the security industry and what 

can installers do to secure networked 

technology? 

Wassim Makhlouf - Vanderbilt 

Wannacry differs from most ransomware attacks 

in that once it has been triggered on an initial 

device, it can propagate itself to any other 

vulnerable machine on the LAN. The initial 

triggering happens when a user on the LAN, 

using a PC that is not adequately protected with 


“Most installers could 

not have prevented the 

attack affecting NVRs 

and DVRs on a client’s 

network except by 

working with the 

IT administrator to 

pre-empt the initial 

triggering of such an 

attack” 

71

PANEL 

“The reality is that any 

IT network is only as 

secure as the least 

secure single device 

that is connected to it” 

(from previous page) 

antivirus software, opens an infected 

attachment to an email. In April, Microsoft 

issued a security update that eliminates the 

vulnerability. 

Many security devices are vulnerable to this 

ransomware, and to other similar attacks, if the 

operating system in the device is a version of 

Windows. It is very common for NVRs and DVRs 

to use a Windows operating system. Neither the 

installer nor the IT administrator for the network 

can update these operating systems without the 

provision of an update to the device by the 

manufacturer. Most security product 

manufacturers are now issuing such updates, 

but typically do this infrequently on their own 

schedule and not triggered by Microsoft’s 

releasing of an update. 

Thus, most installers could not have 

prevented the attack affecting NVRs and DVRs 

on a client’s network except by working with the 

IT administrator to pre-empt the initial 

triggering of such an attack. The IT admin 

should be urged to: 

• Ensure that any other Windows machine on 

the same LAN as the security devices is always 

fully updated and patched. Also, insure that 

effective antivirus software is installed on all 

such machines. 

• Teach any users of Windows machines on 

the same LAN to exercise caution with 

attachments to email. 

• Close all unused ports through the 

configuration of all routers on the network and 

through configuration of the firewalls on the 

PCs. Even if an initial triggering of Wannacry 

occurs, it cannot propagate if port 445 is closed. 

Mike Reddington - Videcon 

As technology continues to develop and the use 

of the WEB and IT networks expands across 

many different product platforms it is inevitable 

that the security of these product platforms 

grow in importance. 

The reality is that any IT network is only as 

secure as the least secure single device that is 

connected to it. With the increase of usage of IP 

products (NVRs and cameras) that are 

connected on to these type of networks then 

they are exposed to potential cyber-attacks and 

used as a gateway on to a company's IT 

network. 

This has been a growing risk that we at 

Videcon recognised many months ago and we 

took the decision to further invest in our product 

development to increase the cyber security of 

our products. As a result of this investment we 

have introduced Sequrinet with Enhanced 

Password Control (EPC) across all our IP and 

AHD NVRs and DVRs. 

Sequrinet with EPC prohibits the use of 

simplistic, easily infiltrated passwords and only 

allows the use of passwords that feature a 

combination of numbers, lower case letters, 

upper case letters and symbols that are over five 

characters long. Enhanced Password Control 

(EPC) will also remove the use of drop down 

user name profiles. Upon selection, EPC will 

remove any backdoor user capability and will 

disable P2P and DDNS options by default. The 

result of this is a significant increase in the 

cyber security of the CCTV system connected to 

a network. This significantly mitigates the risk of 

a company's IT network being hacked via the 

CCTV system. This makes Videcon's products 

one of the most secure network products 

available in the market today and is ideal for 

organisations requiring a stringent level of 

password protection in sectors such as 

Government, Banks and NHS. 

So our advice to installers is to seriously 

consider the cyber security risk for your 

customer and only select a CCTV network 

product platform that provides protection 

against this potential risk like the Videcon 

'Concept Pro' range of products. 

72 


APPLICATION 

Improving security for a 

national vape shop chain 

Delta Security has installed a remotelymonitored 

intruder alarm and access control 

solution to protect customers and staff at three 

new London stores of the e-cigarette and vape 

brand, Cigara. 

The system features Honeywell Galaxy alarm 

panels which integrate with an access control 

system using secure (i.e. non-cloneable) fobs. 

A Cigara spokesperson said: “We wanted the 

same system as we have in our other 15 outlets, 

because we know it works well. Delta had an 

excellent knowledge of the products and was 

able to install on time, and to budget. Four days 

before one store was due to open, an issue arose 

with the lock for our electric roller shutters. A 

number of other security firms informed me it 

would take two weeks to fix, but Delta came up 

with an alternative solution that resolved the 

Cameras on the lookout for 

early signs of forest fires 

Bosch cameras are keeping a watchful eye above 

the canopy of Poland’s Czarne forests looking for 

the first signs of fire. 

Once a forest fire strikes, timing is vital to bring it 

under control. Unfortunately, such blazes are 

usually only detected once they have already spread 

over a large area. To ensure the timely detection of 

smoke, the forest inspectorate of Poland’s densely 

forested Czarne Czluchowskie district turned to 

Bosch for an IP camera-based solution. 

With full 360° rotation pan and 290° tilt control, 

two Bosch MIC IP 7000 cameras were all that was 

required to cover the district’s entire 25,000 

hectares of forest for signs of fire. Both cameras 

display images in conjunction with coordinates. 

Once smoke is spotted by surveillance staff, a 30x 

optical zoom lens enables confirmation of a fire. 

This ensures a timely response to a blaze, thus 

greatly limiting damage. 

The camera units, mounted on 60-meter-high fire 

masts, provide full awareness even in the most 

extreme weather conditions, and thanks to rugged 

housing can operate in temperatures as low as - 

problem in just two days.” 

The intruder alarm is monitored 24/7 by 

Custodian Monitoring Services from its alarm 

receiving centre (ARC) in Nottingham. 

40°C or as high as +60°C. With a High Dynamic 

Range (HDR) of 120 dB, the cameras can provide 

images of both bright and dark areas. High winds 

are particularly challenging and can distort images, 

however the Bosch MIC IP 7000 camera 

incorporates an image stabilisation algorithm, 

which ensures reliable images, and is engineered to 

withstand high-impact or continuous low-frequency 

vibration. 

Outdoor PIR operates without false alarms 

Optex has worked with Amron Security to protect 

an isolated residential property in a rural location 

in the West Midlands. Exposed on all four sides by 

main roads and fields, the owner was concerned 

that the property, including detached garages, 

would be a vulnerable target for intruders. 

Paul Bishop, Contracts Manager and Senior 

Installer at Amron Security, was at first sceptical 

at using wireless PIRs: “As an installer I feel more 

comfortable using outdoor sensors only when 

alarms can be visually verified remotely, as it is far 

from ideal for false or nuisance alarms to trigger 

with no possibility for verification,” he says. “However, I haven’t 

experienced any false alarm problems with the outdoor PIRs, which 

have performed flawlessly.” 

The PIRs specified for the job include five of VXI-R and two FTN-R 

sensors. They are both battery-operated outdoor detectors that 

wirelessly connect to a Ricochet-enabled alarm panel via Optex’s 

Ricochet-enabled wireless transmitter, the BGR-01, which is fitted into 

the back of each sensor. 

The VXI-R sensors have a 12m wide angle of detection, while the 

FTN-R sensors provide a shorter – up to 5m – detection range in a 

curtain-like pattern. Combining the two variants therefore provides 

the optimum defence. 

Amron Security maintains the sensors and provides a remote 

monitoring service; it is automatically informed if an alarm occurs. 

“Since the installation in 2016 there has not been a single false 

alarm,” Paul adds. “The technology has performed to such a high 

standard that my PIR concerns have been mitigated. My concerns 

over battery life have also been dispelled, since it is now more than 18 

months since the first detectors were installed and they continue to 

work without interruption.” 


73

THE SECURITY YOU WANT, 

IN THE CAPACITY YOU NEED 

Capture it in 

PURPLE 

Scale it in 

GOLD 

WD ® Surveillance Hard Drives 

Now up to 10TB 

Visit WD at stand G650 

Now up to 12TB 

SECURING PEOPLE, PROPERTY & ASSETS 

20-22 JUNE 2017 EXCEL LONDON UK 

wd.com 

 

 

 

2178-800151-A02 April 2017

APPLICATION 

Fire system boosts protection of Liverpool 

University student accomodation 

Eaton has delivered a fire alarm system to protect students at a 

university accommodation development in Liverpool. The company 

supported EFT Systems in providing equipment for Ablett House, 

named after the late Liverpool and Everton footballer Gary Ablett. 

Completed in a year, the bespoke 12-storey, 396-bed building 

has been designed to provide students in Liverpool with a relaxing 

environment in which to live, study and unwind. The 

accommodation offers students a choice of three to seven-bed 

apartments. 

Mindful of the disruption and cost implications that arise from 

frequent false alarms in student accommodation, The Student 

Housing Company specified a bespoke fire alarm solution with a 

range of cause-and-effect programming to ensure fast and accurate 

detection of a suspected fire. 

“Students often fall foul of the fire alarm system due to creating 

nuisance or unwanted alarms. It is a challenging environment for 

fire systems but the Eaton system has performed flawlessly,” said 

Alasdair Croft, EFT System’s Project Manager. 

“What was unique about Ablett House was that it presented a 

very complicated cause and effect scenario. We had confidence in 

the product and received on-site training from Eaton to help us with 

the programming.” 

In order to meet the project’s detection and alarm requirements, 

EFT installed four of Eaton’s CF3000 addressable control panels 

throughout the student accommodation. 

Mike Slater, sales account manager at Eaton said: “The 

installation needed to be completed fairly quickly so we provided 

design, programming and system support to assist delivery within 

the tight timescale.” 

Unlike conventional 

panels, addressable control 

panels can pinpoint the 

particular detection device 

that has been activated, 

thereby speeding up the 

process of determining the 

source of the outbreak. This is 

viewed as being particularly 

important in a challenging 

environment such as student 

accommodation, where false 

alarms are common. 

To help minimise additional 

cost implications for the 

owner or manager of a 

building, the CF3000 panels 

use soft addressing to 

decrease installation time and 

reduce the potential for error 

associated with manual 

addressing. 


APPLICATION 

Failover solution keeps hospital's surveillance intact 

Surveon has announced that one of the public hospitals in Asia has adopted its Failover solution for 

the surveillance application. Distinguished from other mechanisms where the Failover NVR can be 

used for Failover purposes only, the Surveon system offers peer function that supports mutual 

failover (1-on-1 or multiple to multiple) among NVRs. Without having to set aside spare NVR or 

failover licenses, Surveon Failover solutions allow the license of camera to be shared with the 

Failover ones, ideal for large applications. 

As incidents like patient fights or disputes among the staff, patients and their families often take 

place in emergency room, the surveillance videos have become crucial evidences to unveil the truth 

during investigation. To prevent the videos from any loss, the hospital has adopted Surveon peer 

mode in terms of system architecture of Failover solution to keep every video in safe. Using internal 

storage, the peer mode supports mutual failover among two NVR3308. Under normal condition, the 

NVRs will record to their own internal storage. When one of the NVRs fails, the other NVR will take 

over recording and save the failed NVRs videos to its internal storage. 

"Thanks to Surveon’s Failover solutions, the stress on losing videos under unexpected conditions 

are greatly released so that our efficiency could be enhanced in surveillance managements." said 

the Managing Director of the hospital's surveillance deployment. 

Securing the oldest example of 

English written law 

Chubb Fire & Security has installed a security 

intruder alarm system, designed for sensitive 

environments, into Rochester Cathedral. This 

system will help secure some of the UK’s oldest 

and most important artefacts. 

First built in 604 AD, Rochester Cathedral in 

Kent is the second oldest in England. It is home to 

the Textus Roffensis, the oldest example of 

English written law, which dates back to the 10th 

century and the creation of the English State. 

The security tender followed a Heritage Lottery 

Fund grant as part of the Cathedral’s ‘Hidden 

Treasures Fresh Expressions’ project. In addition 

to the restoration of its library and strong room, 

the project saw the creation of a secure exhibition 

space within the medieval crypt. 

“Primarily, the Cathedral is a place of worship,” 

says Colin Tolhurst, head verger at Rochester 

Cathedral. “We needed a discreet security system 

that would be respectful of its religious setting 

while also helping us to protect a high-value 

exhibition that is extremely important to 

England’s heritage and set to attract large visitor 

numbers.” 

No drilling of the stonework was permitted, 

sensors and switches needed to be hidden from 

visitors, and the quarter-tonne steel doors and 

ornate, leadlight windows required sensitive 

design and installation. 

Following a risk assessment, Chubb installed 

the Grade 3 intruder alarm system as well as 

pressure switches and sensors on artefacts, 

windows and entrances that trigger an alarm if 

disturbed. 

An access control system was also installed, 

enabling staff greater freedom of movement and 

creating a more secure environment for visitor 

activities. 

76 


Get your Career 

off the ground 

from anywhere in the world 

Part of the 

Tavcom Training the leading provider of security systems 

training, now offer a wide range of online courses. 

tavcom.com 

Contact our sales team on +44 (0)1489 895099 

CCTV | IP Networking | Intruder Alarms | Access Control | Fire Alarms | Electro Technical

PSI GOLF DAY 

THE PSI GOLF DAY 2017 

Former World Snooker Champion 

John Parrott will provide the 

entertainment for this year’s 

event 

We hope you will be able to 

join us at Luton Hoo this 

year for a round of golf, 

awards dinner or both! 

For more details on taking 

part contact David Lewis on 

0208 295 8309. 

This year the PSI Golf Day and 

Premier Awards is being held at 

Luton Hoo. Why not come and join 

us for the day on 11th July? 

his year the PSI Golf Day and the Premier 

TAwards is being held at the Luton Hoo 

hotel, golf course and spa venue in 

Bedfordshire. 

From 1601 to present day, Luton Hoo has 

always been an estate that has brought 

Bedfordshire an enormous amount of pride and 

the 7,107 yard long and par 73 course offers a 

harmonious blend of inland links and mature 

parkland, meandering through the 1,000 acre 

estate. 

The Mansion House, where the PSI Premier 

Awards Dinner will be taking place, has been a 

very popular location with television and film 

makers, being used for films such as Four 

Weddings and a Funeral, Enigma, Eyes Wide 

Shut, Inspector Morse, Nicholas Nickleby, Vanity 

Fair and Bleak House to name but a few. 

The PSI Premier Awards Dinner (and Golf 

Day) will take place on the 11th July, when we 

will announce who the winners are of the 

industry’s only awards campaign based on the 

votes of security installers. Following the meal 

and presentations there will be after-dinner 

entertainment from former World Snooker 

Champion and television personality John 

Parrott MBE and then the chance to unwind in 

the luxurious surroundings of the Faberge Suite 

in the House. 

The Golf Competitions 

During the day, the annual PSI Golf Day will pit 

the skills of the industry’s golfers against each 

other in Texas Scramble and Stableford 

competitions. Every year installers, 

manufacturers and suppliers compete for the 

prestigious trophies and enjoy all-day 

refreshment and catering in glorious 

surroundings with great company. 

For those looking to stay overnight, Luton 

Hoo has many rooms available in the Parkland 

and Country Club as well as the Mansion House 

itself . Book your accommodation via 

www.lutonhoo.co.uk or 01582 734437 

mentioning the PSI Golf Day. 

A day to remember for all competitors and 

their guests! 

78 


Ensure security excellence 

for your company at the leading 

exhibition for technology, 

solutions and knowledge 

The global stage for security innovation and expertise 

3 Free education sessions provided for you to learn from the industry’s best and brightest 

3 Find the right security solution provider for your business amongst the 600 exhibitors 

3 Get hands on experience with the latest gadgets in security technology 

3 You can save time by pre-booking meetings with your preferred suppliers 

SECURE YOUR PLACE AND REGISTER NOW AT IFSEC.CO.UK/PSI-MAGAZINE 

Supported by Organised by Part of

Best Value Security Products from Insight Security 

www.insight-security.com Tel: +44 (0)1273 475500 

...and 

lots 

more 

Computer 

Security 

Anti-Climb Paints 

& Barriers 

Metal Detectors 

(inc. Walkthru) 

Security, Search 

& Safety Mirrors 

Security Screws & 

Fastenings 

Padlocks, Hasps 

& Security Chains 

Key Safes & Key 

Control Products 

Traffic Flow & 

Management 

see our 

website 


KERI SYSTEMS UK LTD 

Tel: + 44 (0) 1763 273 243 

Fax: + 44 (0) 1763 274 106 

Email: sales@kerisystems.co.uk 

www.kerisystems.co.uk 



ACT 

ACT – Ireland, Unit C1, South City Business Park, 

Tallaght, Dublin, D24 PN28.Ireland. Tel: +353 1 960 1100 

ACT - United Kingdom, 601 Birchwood One, Dewhurst Road, 

Warrington, WA3 7GB. Tel: +44 161 236 9488 

sales@act.eu www.act.eu 

ACCESS CONTROL – BARRIERS, GATES, CCTV 

ABSOLUTE ACCESS 

Aberford Road, Leeds, LS15 4EF 

Tel: 01132 813511 

E: richard.samwell@absoluteaccess.co.uk 

www.absoluteaccess.co.uk 

Access Control, Automatic Gates, Barriers, Blockers, CCTV 


COVA SECURITY GATES LTD 

Bi-Folding Speed Gates, Sliding Cantilevered Gates, Road Blockers & Bollards 

Consultancy, Design, Installation & Maintenance - UK Manufacturer - PAS 68 

Tel: 01293 553888 Fax: 01293 611007 

Email: sales@covasecuritygates.com 

Web: www.covasecuritygates.com 

ACCESS CONTROL & DOOR HARDWARE 

ALPRO ARCHITECTURAL HARDWARE 

Products include Electric Strikes, Deadlocking Bolts, Compact Shearlocks, 

Waterproof Keypads, Door Closers, Deadlocks plus many more 

T: 01202 676262 Fax: 01202 680101 

E: info@alpro.co.uk 

Web: www.alpro.co.uk 

ACCESS CONTROL – SPEED GATES, BI-FOLD GATES 

HTC PARKING AND SECURITY LIMITED 

St. James’ Bus. Centre, Wilderspool Causeway, 

Warrington Cheshire WA4 6PS 

Tel 01925 552740 M: 07969 650 394 

info@htcparkingandsecurity.co.uk 

www.htcparkingandsecurity.co.uk 


INTEGRATED DESIGN LIMITED 

Integrated Design Limited, Feltham Point, 

Air Park Way, Feltham, Middlesex. TW13 7EQ 

Tel: +44 (0) 208 890 5550 

sales@idl.co.uk 

www.fastlane-turnstiles.com 


SECURE ACCESS TECHNOLOGY LIMITED 

Authorised Dealer 

Tel: 0845 1 300 855 Fax: 0845 1 300 866 

Email: info@secure-access.co.uk 

Website: www.secure-access.co.uk 

ACCESS CONTROL MANUFACTURER 

NORTECH CONTROL SYSTEMS LTD. 

Nortech House, William Brown Close 

Llantarnam Park, Cwmbran NP44 3AB 

Tel: 01633 485533 

Email: sales@nortechcontrol.com 

www.nortechcontrol.com 

Custom Designed Equipment 

• Indicator Panels 

• Complex Door Interlocking 

• Sequence Control 

• Door Status Systems 

• Panic Alarms 

 

• Bespoke Products 

www.hoyles.com 

sales@hoyles.com 

Tel: +44 (0)1744 886600 

ACCESS CONTROL – BIOMETRICS, BARRIERS, CCTV, TURNSTILES 

UKB INTERNATIONAL LTD 

Planet Place, Newcastle upon Tyne 

Tyne and Wear NE12 6RD 

Tel: 0845 643 2122 

Email: sales@ukbinternational.com 

Web: www.ukbinternational.com 

Hoyles are the UK’s leading supplier of 

custom designed equipment for the 

security and access control industry. 

From simple indicator panels to 

complex door interlock systems. 

BUSINESS CONTINUITY 

ACCESS CONTROL, INTRUSION DETECTION AND VIDEO MANAGEMENT 

VANDERBILT INTERNATIONAL (UK) LTD 

Suite 7, Castlegate Business Park 

Caldicot, South Wales NP26 5AD UK 

Main: +44 (0) 2036 300 670 

email: info.uk@vanderbiltindustries.com 

web: www.vanderbiltindustries.com 

BUSINESS CONTINUITY MANAGEMENT 

CONTINUITY FORUM 

Creating Continuity ....... Building Resilience 

A not-for-profit organisation providing help and support 

Tel: +44(0)208 993 1599 Fax: +44(0)1886 833845 

Email: membership@continuityforum.org 

Web: www.continuityforum.org 

www.insight-security.com Tel: +44 (0)1273 475500

CCTV 

CONTROL ROOM & MONITORING SERVICES 

CCTV 

Rapid Deployment Digital IP High Resolution CCTV 

40 hour battery, Solar, Wind Turbine and Thermal Imaging 

Wired or wireless communication fixed IP 

CE Certified 

Modicam Europe, 5 Station Road, Shepreth, 

Cambridgeshire SG8 6PZ 

www.modicam.com sales@modicameurope.com 

CCTV POLES, COLUMNS, TOWERS AND MOUNTING PRODUCTS 

ALTRON COMMUNICATIONS EQUIPMENT LTD 

Tower House, Parc Hendre, Capel Hendre, Carms. SA18 3SJ 

Tel: +44 (0) 1269 831431 

Email: cctvsales@altron.co.uk 

Web: www.altron.co.uk 

ADVANCED MONITORING SERVICES 

EUROTECH MONITORING SERVICES LTD. 

Specialist in:- Outsourced Control Room Facilities • Lone Worker Monitoring 

• Vehicle Tracking • Message Handling 

• Help Desk Facilities • Keyholding/Alarm Response 

Tel: 0208 889 0475 Fax: 0208 889 6679 

E-MAIL eurotech@eurotechmonitoring.net 

Web: www.eurotechmonitoring.net 

DISTRIBUTORS 

CCTV 

G-TEC 

Gtec House, 35-37 Whitton Dene 

Hounslow, Middlesex TW3 2JN 

Tel: 0208 898 9500 

www.gtecsecurity.co.uk 

sales@gtecsecurity.co.uk 

CCTV/IP SOLUTIONS 

DALLMEIER UK LTD 

3 Beaufort Trade Park, Pucklechurch, Bristol BS16 9QH 

Tel: +44 (0) 117 303 9 303 

Fax: +44 (0) 117 303 9 302 

Email: dallmeieruk@dallmeier.com 

SPECIALISTS IN HD CCTV 

MaxxOne 

Unit A10 Pear Mill, Lower Bredbury, Stockport. SK6 2BP 

Tel +44 (0)161 430 3849 

www.maxxone.com 

sales@onlinesecurityproducts.co.uk 

www.onlinesecurityproducts.co.uk 

AWARD-WINNING, LEADING GLOBAL WHOLESALE 

DISTRIBUTOR OF SECURITY AND LOW VOLTAGE PRODUCTS. 

ADI GLOBAL DISTRIBUTION 

Distributor of electronic security systems and solutions for over 250 leading manufacturers, the company 

also offers an internal technical support team, dedicated field support engineers along with a suite of 

training courses and services. ADI also offers a variety of fast, reliable delivery options, including specified 

time delivery, next day or collection from any one of 28 branches nationwide. Plus, with an ADI online 

account, installers can order up to 7pm for next day delivery. 

Tel: 0161 767 2990 Fax: 0161 767 2999 Email: sales.uk@adiglobal.com www.adiglobal.com/uk 

CCTV & IP SECURITY SOLUTIONS 

PANASONIC SYSTEM COMMUNICATIONS COMPANY 

EUROPE 

Panasonic House, Willoughby Road 

Bracknell, Berkshire RG12 8FP UK 

Tel: 0207 0226530 

Email: info@business.panasonic.co.uk 

WHY MAYFLEX? ALL TOGETHER. PRODUCTS, PARTNERS, 

PEOPLE, SERVICE – MAYFLEX BRINGS IT ALL TOGETHER. 

MAYFLEX 

Excel House, Junction Six Industrial Park, Electric Avenue, Birmingham B6 7JJ 

Tel: 0800 881 5199 

Email: securitysales@mayflex.com 

Web: www.mayflex.com 

COMMUNICATIONS & TRANSMISSION EQUIPMENT 

KBC NETWORKS LTD. 

Barham Court, Teston, Maidstone, Kent ME18 5BZ 

www.kbcnetworks.com 

Phone: 01622 618787 

Fax: 020 7100 8147 

Email: emeasales@kbcnetworks.com 

DIGITAL IP CCTV 

SESYS LTD 

High resolution ATEX certified cameras, rapid deployment 

cameras and fixed IP CCTV surveillance solutions available with 

wired or wireless communications. 

1 Rotherbrook Court, Bedford Road, Petersfield, Hampshire, GU32 3QG 

Tel +44 (0) 1730 230530 Fax +44 (0) 1730 262333 

Email: info@sesys.co.uk www.sesys.co.uk 

THE UK’S MOST SUCCESSFUL DISTRIBUTOR OF IP, CCTV, ACCESS 

CONTROL AND INTRUDER DETECTION SOLUTIONS 

NORBAIN SD LTD 

210 Wharfedale Road, IQ Winnersh, Wokingham, Berkshire, RG41 5TP 

Tel: 0118 912 5000 Fax: 0118 912 5001 

www.norbain.com 

Email: info@norbain.com 

CCTV SPECIALISTS 

PLETTAC SECURITY LTD 

Unit 39 Sir Frank Whittle Business Centre, 

Great Central Way, Rugby, Warwickshire CV21 3XH 

Tel: 01788 567811 Fax: 01788 544 549 

Email: jackie@plettac.co.uk 

www.plettac.co.uk 

UK LEADERS IN BIG BRAND CCTV DISTRIBUTION 

SATSECURE 

Hikivision & MaxxOne (logos) Authorised Dealer 

Unit A10 Pear Mill, Lower Bredbury, 

Stockport. SK6 2BP 

Tel +44 (0)161 430 3849 

www.satsecure.uk 


EMPLOYMENT 

FIRE AND SECURITY INDUSTRY RECRUITMENT 

SECURITY VACANCIES 

www.securityvacancies.com 

Telephone: 01420 525260 

INTEGRATED SECURITY SOLUTIONS 

INNER RANGE EUROPE LTD 

Units 10 - 11, Theale Lakes Business Park, Moulden Way, Sulhampstead, 

Reading, Berkshire RG74GB, United Kingdom 

Tel: +44(0) 845 470 5000 Fax: +44(0) 845 470 5001 

Email: ireurope@innerrange.co.uk 

www.innerrange.com 

PERIMETER PROTECTION 

IDENTIFICATION 

ADVANCED PRESENCE DETECTION AND SECURITY LIGHTING SYSTEMS 

GJD MANUFACTURING LTD 

Unit 2 Birch Business Park, Whittle Lane, Heywood, OL10 2SX 

Tel: + 44 (0) 1706 363998 

Fax: + 44 (0) 1706 363991 

Email: info@gjd.co.uk 

www.gjd.co.uk 

COMPLETE SOLUTIONS FOR IDENTIFICATION 

DATABAC GROUP LIMITED 

1 The Ashway Centre, Elm Crescent, 

Kingston upon Thames, Surrey KT2 6HH 

Tel: +44 (0)20 8546 9826 

Fax:+44 (0)20 8547 1026 

enquiries@databac.com 

PERIMETER PROTECTION 

GPS PERIMETER SYSTEMS LTD 

14 Low Farm Place, Moulton Park 

Northampton, NN3 6HY UK 

Tel: +44(0)1604 648344 Fax: +44(0)1604 646097 

E-mail: info@gpsperimeter.co.uk 

Web site: www.gpsperimeter.co.uk 

POWER 

INDUSTRY ORGANISATIONS 

TRADE ASSOCIATION FOR THE PRIVATE SECURITY INDUSTRY 

BRITISH SECURITY INDUSTRY ASSOCIATION 

Tel: 0845 389 3889 

Email: info@bsia.co.uk 

Website: www.bsia.co.uk 

Twitter: @thebsia 

THE LEADING CERTIFICATION BODY FOR THE SECURITY INDUSTRY 

SSAIB 

7-11 Earsdon Road, West Monkseaton 

Whitley Bay, Tyne & Wear 

NE25 9SX 

Tel: 0191 2963242 

Web: www.ssaib.org 

INTEGRATED SECURITY SOLUTIONS 

POWER SUPPLIES – DC SWITCH MODE AND AC 

DYCON LTD 

Unit A, Cwm Cynon Business Park, Mountain Ash, CF45 4ER 

Tel: 01443 471900 Fax: 01443 479 374 

Email: sales@dyconpower.com 

www.dyconpower.com 

STANDBY POWER 

UPS SYSTEMS PLC 

Herongate, Hungerford, Berkshire RG17 0YU 

Tel: 01488 680500 

sales@upssystems.co.uk 

www.upssystems.co.uk 

UPS - UNINTERRUPTIBLE POWER SUPPLIES 

ADEPT POWER SOLUTIONS LTD 

Adept House, 65 South Way, Walworth Business Park 

Andover, Hants SP10 5AF 

Tel: 01264 351415 Fax: 01264 351217 

Web: www.adeptpower.co.uk 

E-mail: sales@adeptpower.co.uk 

SECURITY PRODUCTS AND INTEGRATED SOLUTIONS 

HONEYWELL SECURITY AND FIRE 

Tel: +44 (0) 844 8000 235 

E-mail: securitysales@honeywell.com 

UPS - UNINTERRUPTIBLE POWER SUPPLIES 

UNINTERRUPTIBLE POWER SUPPLIES LTD 

Woodgate, Bartley Wood Business Park 

Hook, Hampshire RG27 9XA 

Tel: 01256 386700 5152 e-mail: 

sales@upspower.co.uk 

www.upspower.co.uk 


SECURITY 

CASH & VALUABLES IN TRANSIT 

CONTRACT SECURITY SERVICES LTD 

Challenger House, 125 Gunnersbury Lane, London W3 8LH 

Tel: 020 8752 0160 Fax: 020 8992 9536 

E: info@contractsecurity.co.uk 

E: sales@contractsecurity.co.uk 

Web: www.contractsecurity.co.uk 

QUALITY SECURITY AND SUPPORT SERVICES 

CONSTANT SECURITY SERVICES 

Cliff Street, Rotherham, South Yorkshire S64 9HU 

Tel: 0845 330 4400 

Email: contact@constant-services.com 

www.constant-services.com 

FENCING SPECIALISTS 

J B CORRIE & CO LTD 

Frenchmans Road 

Petersfield, Hampshire GU32 3AP 

Tel: 01730 237100 

Fax: 01730 264915 

email: fencing@jbcorrie.co.uk 

INTRUSION DETECTION AND PERIMETER PROTECTION 

OPTEX (EUROPE) LTD 

Redwall® infrared and laser detectors for CCTV applications and Fiber SenSys® fibre 

optic perimeter security solutions are owned by Optex. Platinum House, Unit 32B 

Clivemont Road, Cordwallis Industrial Estate, Maidenhead, Berkshire, SL6 7BZ 

Tel: +44 (0) 1628 631000 Fax: +44 (0) 1628 636311 

Email: sales@optex-europe.com 

www.optex-europe.com 

LIFE SAFETY EQUIPMENT 

C-TEC 

Challenge Way, Martland Park, 

Wigan WN5 OLD United Kingdom 

Tel: +44 (0) 1942 322744 

Fax: +44 (0) 1942 829867 

Website: www.c-tec.com 

PERIMETER SECURITY 

TAKEX EUROPE LTD 

Aviary Court, Wade Road, Basingstoke 

Hampshire RG24 8PE 

Tel: +44 (0) 1256 475555 

Fax: +44 (0) 1256 466268 

Email: sales@takex.com 

Web: www.takex.com 

PHYSICAL CONTROL PRODUCTS, ESP. ANTI-CLIMB 

INSIGHT SECURITY 

Units 1 & 2 Cliffe Industrial Estate 

Lewes, East Sussex BN8 6JL 

Tel: 01273 475500 

Email:info@insight-security.com 

www.insight-security.com 

SECURITY EQUIPMENT 

PYRONIX LIMITED 

Secure House, Braithwell Way, Hellaby, 

Rotherham, South Yorkshire, S66 8QY. 

Tel: +44 (0) 1709 700 100 Fax: +44 (0) 1709 701 042 

www.facebook.com/Pyronix 

www.linkedin.com/company/pyronix www.twitter.com/pyronix 

INTRUDER AND FIRE PRODUCTS 

CQR SECURITY 

125 Pasture road, Moreton, Wirral UK CH46 4 TH 

Tel: 0151 606 1000 

Fax: 0151 606 1122 

Email: andyw@cqr.co.uk 

www.cqr.co.uk 

SECURITY SYSTEMS 

BOSCH SECURITY SYSTEMS LTD 

PO Box 750, Uxbridge, Middlesex UB9 5ZJ 

Tel: 0330 1239979 

E-mail: uk.securitysystems@bosch.com 

Web: uk.boschsecurity.com 

SECURE CONNECTIVITY PROVIDERS 

CSL 

T: +44 (0)1895 474 474 

sales@csldual.com 

@CSLDualCom 

www.csldual.com 

SECURITY EQUIPMENT 

CASTLE 

Secure House, Braithwell Way, Hellaby, 

Rotherham, South Yorkshire, S66 8QY 

TEL +44 (0) 1709 700 100 FAX +44 (0) 1709 701 042 

www.facebook.com/castlesecurity www.linkedin.com/company/castlesecurity 

www.twitter.com/castlesecurity 

INTRUDER ALARMS AND SECURITY MANAGEMENT SOLUTIONS 

RISCO GROUP 

Commerce House, Whitbrook Way, Stakehill Distribution Park, Middleton, 

Manchester, M24 2SS 

Tel: 0161 655 5500 Fax: 0161 655 5501 

Email: sales@riscogroup.co.uk 

Web: www.riscogroup.com/uk 

SECURITY PRODUCTS 

EATON 

Eaton is one of the world’s leading manufacturers of security equipment 

its Scantronic and Menvier product lines are suitable for all types of 

commercial and residential installations. 

Tel: 01594 545 400 Email: securitysales@eaton.com 

Web: www.uk.eaton.com Twitter: @securityTP 

ONLINE SECURITY SUPERMARKET 

EBUYELECTRICAL.COM 

Lincoln House, 

Malcolm Street 

Derby DE23 8LT 

Tel: 0871 208 1187 

www.ebuyelectrical.com 

SECURITY SYSTEMS 

VICON INDUSTRIES LTD. 

Brunel Way, Fareham 

Hampshire, PO15 5TX 

United Kingdom 

www.vicon.com 


APPOINTMENTS 

Phil Thomas 

APPOINTMENTS 

Oldham security monitoring company PARFAS 

has appointed a new Operations and Business 

Support Manager, Phil Thomas. 

With over 25 years’ experience in the 

security industry Phil is well placed to head up 

the Operations and Business Support Team at 

the company. He has a vast knowledge of fire, 

CCTV, access control and intruder alarms and 

brings sales, project management and 

operations experience with him. 

Mike Braddock, CEO for PARFAS said: “As 

the business is expanding we’ve created a new 

role in the Operations and Business Support 

Manager. With Phil joining and picking up the 

operational mantle we know he will be a great 

addition to the business by supporting us with 

our growth plans and will be helping to develop 

new opportunities for us.” 

Luke Kleszcz 

TDSi has announced 

the appointment of its 

new Finance Assistant, 

Luke Kleszcz. 

Luke commented, 

“My new role is to 

assist in the day-today 

financial activity of 

the business, ranging 

from banking and 

expenses through to 

entering journals and 

assisting in the monthend 

closure of the accounts.” 

John Davies, MD of TDSi said, “We are 

delighted to welcome Luke to the TDSi Finance 

team and he joins us at a very exciting time, 

with ambitious plans for both UK and 

international growth in the coming year.” 

Luke joins the TDSi team having worked in 

finance and accounting for nearly 11 years but 

also has a background in technology, having 

previously studied computer engineering and 

electronics. Luke also has a keen proven track 

record of supporting business growth and 

success. 

Jess Lutwyche 

Wessex Fire & Security has appointed Jess 

Lutwyche as its new Managing Director. The 

company is part of the Dorset-based Wessex 

Group that Jess joined more than ten years ago. 

Jess has held various roles within Wessex Fire 

and Security, most recently as a service manager. 

Jess said: “I was obviously delighted to be 

appointed managing director; it’s a great 

challenge but also a great opportunity. As I have 

had various roles within Wessex Fire & Security I 

already know the staff and understand the ethos 

and values that set us apart. It is a family owned 

business and while we have expanded over the 

years we still put a great deal of emphasis on our 

local connections and community.” 

Dianne Gettinby 

NSI has appointment of Dianne Gettinby as Head 

of Marketing Communications. 

Prior to joining NSI Dianne spent 5 years at 

the British Dental Industry Association where 

she was responsible for development and 

implementation of the Association’s marketing 

and research activities, including the UK’s 

largest dental exhibition. Previously she worked 

at IHG in various marketing management roles 

across EMEA. 

Dianne holds an MSc. in International 

Marketing from Strathclyde University and is a 

Member of the CIM. 

NSI CEO, Richard Jenkins, commented: “As we 

look to the future Dianne’s appointment reflects 

the strength of our ongoing commitment to 

ensuring that we are delivering the highest standards for our wide and diverse 

audience. I am confident that her experience will be a great asset as we continue to 

build our brand.” 

Eyal Assa 

Siklu has announced the appointment of Eyal 

Assa as new CEO of the company. Eyal is a veteran 

executive with over 20 years of leadership 

experience in the telecommunications industry. 

“Eyal understands what drives success in the 

telecom industry, and I’m confident that with his 

leadership we’ll play a significant part in the 5G 

fixed wireless ecosystem,” said Izik Kirshenbaum, 

Siklu’s Co-Founder and Chairman. 


11

PSI June2017

Create successful ePaper yourself

Delete template?

Save as template?