JodiHuckabyResumeApril2017
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ETech Global Services 06/2010 - 12/2011<br />
Outbound/Inbound Call Center Sales Associate<br />
Nacogdoches, TX<br />
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High volume call center.<br />
Cold calling.<br />
Developed sales leads.<br />
Customer Service<br />
Worked on various sales campaigns including Time-Warner Communications, AT&T, Direct TV.<br />
Training of new team members.<br />
Awarded MVP for three months concurrently.<br />
Shawnee Community College 09/2005 - 06/2006<br />
English Tutor Shawnee, IL<br />
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English composition tutor for students attending college<br />
Educational Background<br />
San Benito Joint Union High School Hollister, California Honors Student, 1987<br />
Stephen F. Austin State University Nacogdoches, Texas English, 2005<br />
Shawnee Community College Shawnee, Illinois Agriculture, 2007<br />
Skills and Certifications<br />
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Proficiency in Microsoft Office Suite<br />
WordPress Creative<br />
Customer Service<br />
Bookkeeping<br />
Total Quality Management Certification<br />
Negotiation Skills in Customer Service and Team Management
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