Waikato Business News April/May 2016
Waikato Business News has for a quarter of a century been the voice of the region’s business community, a business community with a very real commitment to innovation and an ethos of co-operation.
Waikato Business News has for a quarter of a century been the
voice of the region’s business community, a business community
with a very real commitment to innovation and an ethos of
co-operation.
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april/<strong>May</strong> <strong>2016</strong> Volume 24: issue 4<br />
www.wbn.co.nz<br />
In THIS ISSUE<br />
Embassy Park set to dazzle CBD - page 5<br />
Exiting an employee - how to get it right - page 6<br />
Have your vote on Founders Theatre - page 18<br />
CCTV a great tool but use with care - page 34<br />
DIY stores spread south as building booms<br />
There will be fewer weekend<br />
drives across town for many DIY<br />
fans with two big hardware chain<br />
stores planning to set up on the<br />
southern side of Hamilton this<br />
year.<br />
By Geoff Taylor<br />
Construction of a second<br />
Bunnings store off<br />
Kahikatea Dr is already<br />
under way, while Mitre 10<br />
Mega is planning a second<br />
store in south east Hamilton<br />
on the corner of Wairere Dr<br />
and Ruakura Rd. PlaceMakers<br />
already has two Hamilton<br />
stores.<br />
The moves are in response<br />
to booming DIY and trade sales<br />
built on the back of a housing and<br />
renovation boom as Hamilton<br />
undergoes a period of growth<br />
rivalling pre-Global Financial<br />
Crisis times.<br />
New building consents were<br />
up almost 10 percent in the year<br />
to March while house sales were<br />
up 26 percent, according to<br />
Hamilton City Council general<br />
manager for city growth Kelvyn<br />
Eglinton.<br />
Consent inspection visits had<br />
doubled year on year for the last<br />
two.<br />
“In March alone there were<br />
75 new building consents granted<br />
which is huge.”<br />
Kelvyn says Hamilton’s<br />
economy is growing at a rate of<br />
4.3 percent, compared with the<br />
national average of 3.6 percent.<br />
Most of the building is going<br />
on in the city’s north eastern<br />
suburbs, particularly Rototuna,<br />
but of the 400 land use consents<br />
granted since July 2015, nearly<br />
half of them were for infill housing<br />
in established suburbs like<br />
Hillcrest, Glenview, Melville and<br />
Key points<br />
Frankton. Thirty-five percent of<br />
the infill related to duplex units<br />
and 30 percent were for apartments.<br />
The figures reflect widespread<br />
anecdotal evidence about<br />
the difficulty in finding builders,<br />
while builders report difficulty<br />
in finding sufficient numbers of<br />
apprentices.<br />
• New Bunnings and new Mitre 10 Mega<br />
• Building consents up 10 percent<br />
• House sales up 26 percent<br />
• City growth at 4.3 percent – national average 3.6<br />
percent<br />
• New housing either Rototuna or infill<br />
• 17 percent of houses sales to Aucklanders<br />
Stories of Aucklanders buying<br />
up in Hamilton are also backed<br />
up by statistics. Kelvin says in the<br />
first three months of this year, 17<br />
percent of the city’s houses were<br />
bought by Aucklanders.<br />
Meanwhile, renovators are<br />
having a ball and stores like<br />
PlaceMakers, Bunnings and<br />
Mega Mitre 10 are buzzing with<br />
DIY shoppers every weekend.<br />
PlaceMakers recently set up joint<br />
management of its Te Rapa and<br />
Huntly stores, both of which are<br />
busy with increased trade growth<br />
from new subdivisions to the<br />
north.<br />
Construction of the $24.7 million<br />
new Bunnings Warehouse<br />
South Hamilton is now well<br />
underway through <strong>Waikato</strong><br />
building firm Livingstone<br />
Building. Bunnings says the store<br />
is strategically located to serve<br />
existing and new customers.<br />
Bunnings expects about 110<br />
jobs to be created when the store<br />
opens later this year and the creation<br />
of more than 150 construction<br />
jobs throughout the build.<br />
The new Bunnings will<br />
comprise the main store, indoor<br />
timber trade sales area, building<br />
materials, landscape supplies<br />
yard and an outdoor nursery.<br />
The complex will also include<br />
an indoor playground, cafe, and<br />
provide parking for 269 cars.<br />
Meanwhile, Mitre 10 Mega<br />
has yet to begin construction at<br />
its site on the corner of Wairere<br />
Dr and Ruakura Rd.<br />
“We’re very encouraged by<br />
the level of customer interest<br />
we’re receiving in the store,” says<br />
Mitre 10 Mega managing director<br />
Terry Wilson.<br />
“We’re working as quickly<br />
as we can to get the store open,<br />
as we know local residents are<br />
eagerly awaiting having access<br />
to home improvement materials<br />
without having to drive across<br />
town.”<br />
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2 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2016</strong><br />
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WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2016</strong><br />
Hamilton Central online marketplace ‘a first’<br />
Consumers want to purchase<br />
locally-made goods and support<br />
local businesses, and they are<br />
doing more product research<br />
online before stepping in store to<br />
purchase.<br />
These are two trends<br />
that the Hamilton CBD<br />
is taking advantage of<br />
with the launch of the new<br />
Hamilton Central online marketplace<br />
website, says Sandy<br />
Turner, general manager of<br />
the Hamilton Central <strong>Business</strong><br />
Association (HCBA).<br />
Hamilton's 'online CBD'<br />
is the first of its kind in New<br />
Zealand, provided by ecommerce<br />
company Storbie.<br />
A common perception is that<br />
online is a sales channel that<br />
detracts from bricks-and-mortar<br />
sales, however research shows<br />
that digital interactions in fact<br />
have a huge influence on in store<br />
sales and buying behaviour.<br />
A recent study by Roy<br />
Morgan Research published on<br />
We want to encourage<br />
members to not only have a<br />
brochure website, but also an<br />
online store with their product<br />
catalogue so consumers can<br />
research and browse online,<br />
anywhere and at any time,<br />
and then head in store to<br />
purchase"<br />
ecommerce.org.nz stated that<br />
just under half (49.3 percent) of<br />
New Zealanders aged 14 plus<br />
bought at least one product over<br />
the internet in the previous four<br />
weeks. The study also showed<br />
that half of Kiwis agree they<br />
research products or services<br />
online before buying in-store,<br />
and almost one in three did product<br />
research online within the<br />
last four weeks.<br />
Paul Manning, managing<br />
director of .99, New Zealand’s<br />
leading retail specialist advertising<br />
agency, says even in today's<br />
hyper-connected digital world,<br />
ecommerce still contributes less<br />
than eight percent of retail sales<br />
across Australasia.<br />
“That said, the influence of<br />
digital is skyrocketing. Research<br />
suggests around half<br />
of retail sales are<br />
influenced by digital<br />
and that trend is<br />
expected to continue.<br />
No longer simply<br />
looking to the web to<br />
take away the inconvenience<br />
of physical<br />
transactions,<br />
consumers are discovering<br />
new products,<br />
researching<br />
them, and making<br />
purchase decisions<br />
before they walk into<br />
the store.”<br />
Further research<br />
backs this up. Data<br />
published by Google<br />
shows that the internet was used<br />
in 53 percent of recent purchase<br />
journeys in New Zealand leading<br />
to either an online or offline purchase.<br />
The most common activities<br />
by Kiwis are gathering information<br />
on pricing, promotions,<br />
and product availability.<br />
Research from Deloitte shows<br />
that 72 percent of Australian<br />
shoppers already know what<br />
they want to buy before they<br />
go into a shop. What’s really<br />
important to recognise, says<br />
Sandy Tuner, isn’t so much the<br />
dominance of digital, it’s how<br />
online and offline channels work<br />
together.<br />
HCBA is poised to help all<br />
Hamilton CBD businesses take<br />
full advantage of the habits of<br />
digitally-connected consumers<br />
by featuring their business and<br />
products in the new marketplace<br />
website for free. "Online channels<br />
have become mainstream<br />
for not only the next generation<br />
of shoppers, but those aged<br />
40+ too, so supporting Hamilton<br />
Central businesses in their online<br />
marketing efforts is crucial,"<br />
says Sandy.<br />
"We want to encourage members<br />
to not only have a brochure<br />
website, but also an online store<br />
with their product catalogue so<br />
consumers can research and<br />
browse online, anywhere and at<br />
any time, and then head in store<br />
to purchase".<br />
"Online shopping is here to<br />
stay. So are the big overseas<br />
brands. We won't see that slow<br />
down until the GST laws come<br />
in to effect. But buying online<br />
from a local business means consumers<br />
can trust there is a bricksand-mortar<br />
store they can go to<br />
when they want or need".<br />
'Something unique on every<br />
street' is the message that HCBA<br />
wants to get across in their efforts<br />
to inform people what Hamilton<br />
has to offer.<br />
"The business directory pages<br />
on our website were getting the<br />
most visits each month and the<br />
stats showed such a huge number<br />
of people were browsing on a<br />
mobile device, but our website<br />
was not mobile-friendly so it<br />
was vital to change that. Now<br />
that we have launched the new<br />
mobile-friendly website with<br />
ecommerce capability, we're<br />
focusing on making sure all<br />
CBD businesses get the most out<br />
of it," says Sandy.<br />
"It's so important to support<br />
in-store sales with online, something<br />
we're educating members<br />
about and encouraging them to<br />
pursue".<br />
"As more businesses add their<br />
products to the marketplace, it<br />
becomes a hub of information<br />
about the local products that are<br />
on offer in the Hamilton CBD.<br />
The new website is a tool that<br />
3<br />
supports our overall CBD revitalisation<br />
strategy".<br />
See the Hamilton Central website<br />
at www.hamiltoncentral.<br />
co.nz<br />
What is Storbie?<br />
Storbie is one of New Zealand's leading ecommerce<br />
providers, facilitating more than a quarter of a million<br />
visits across websites and millions of dollars of<br />
transactions. The intrinsic connections between Storbie<br />
online stores allows business listings, products and<br />
services to surface together in a central marketplace.<br />
The Storbie online shop and marketplace builder is<br />
all about connectivity and is built on the belief that<br />
you are much more likely to flourish and thrive in the<br />
competitive world of retail if you are well connected.<br />
Sandy Turner resigns from<br />
Hamilton Central job<br />
By Geoff Taylor<br />
Hamilton Central general<br />
manger Sandy Turner has<br />
resigned from her position<br />
after five years in the job.<br />
It is understood she plans to<br />
run as a candidate for Hamilton<br />
City Council in October’s elections.<br />
Sandy’s resignation was<br />
announced by acting chair of<br />
the Hamilton Central <strong>Business</strong><br />
Association Executive (HBCA)<br />
Committee, Michelle Baillie.<br />
“Sandy has done a fantastic<br />
job for Hamilton Central and<br />
has achieved a lot in almost five<br />
years as general manager,” said<br />
Michelle.<br />
“We will miss Sandy’s pas-<br />
Sandy Turner<br />
sion and energy and would<br />
like to thank her for everything<br />
she has done to help make the<br />
Hamilton CBD a better place for<br />
all of us.”<br />
Key projects and achievements<br />
that Sandy has been<br />
involved in driving include<br />
the Central City Safety Plan,<br />
People’s Project, Embassy Park<br />
redevelopment, the HCBA digital<br />
strategy and business awards.<br />
Sandy also contributed to<br />
the development of both the<br />
Hamilton River Plan and the<br />
Central City Transformation<br />
Plan.<br />
“I have loved this challenging<br />
role, working with you all and<br />
have learned a lot during my<br />
almost five years,” says Sandy.<br />
“I am very proud of the work<br />
we have achieved and the current<br />
position of the HCBA,” she said.<br />
Sandy will leave her position<br />
on June 20 and Michelle says<br />
Hamilton Central will begin the<br />
search for a new general manager<br />
shortly.<br />
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4 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2016</strong><br />
Kiwi Property Group follows the growth north<br />
Three years after opening the<br />
revamped Centre Place shopping<br />
mall, Kiwi Property Group has<br />
followed the growth to the city’s<br />
north by buying into The Base.<br />
By Geoff Taylor<br />
Kiwi Property Group<br />
(KPG), New Zealand's<br />
biggest listed property<br />
investor, has agreed to buy 50<br />
percent of The Base shopping<br />
centre from Tainui Group<br />
Holdings (TGH).<br />
The deal comes four months<br />
after KPG announced the sale of<br />
the southern part of Centre Place<br />
to an undisclosed local buyer for<br />
$46.7 million, a three percent<br />
discount to its book value.<br />
Commentators say the move<br />
is a vote of confidence for The<br />
Base and the northern suburbs<br />
of Hamilton and a good strategic<br />
move from KPG.<br />
Forysth Barr analyst Jeremy<br />
Simpson describes The Base<br />
as “the dominant retail asset in<br />
the <strong>Waikato</strong> region” in an area<br />
expected to experience strong<br />
population growth.<br />
Hamilton Industrial real estate<br />
consultant Colin Jones agrees:<br />
“It’s a strategic move on KPG’s<br />
part because the city is still growing.<br />
Hamilton has a great future<br />
because we are having the halo<br />
effect from the Auckland residential<br />
market. In relation to the<br />
Auckland market, Hamilton is a<br />
cheaper place to live.”<br />
The signal for the Hamilton’s<br />
CBD is less clear given that only<br />
four years earlier, KPG invested<br />
$40 million in revamping Centre<br />
Place and Downtown Plaza into<br />
a combined mall and has already<br />
sold off half of that property.<br />
KPG has paid $192.5 million<br />
The Base is seen as a more attractive option than Centre Place for property investor KPG.<br />
for the half share of The Base<br />
and offered $197.5 million for<br />
the balance. <strong>Waikato</strong>-Tainui will<br />
consider the offer for the remaining<br />
half share in coming weeks,<br />
KPG said in a statement. The<br />
purchase of the initial 50 percent<br />
stake includes about 6.7 hectares<br />
of vacant land suitable for development,<br />
it said.<br />
The offer closes on <strong>May</strong> 17.<br />
KPG, which owns a number<br />
of New Zealand malls including<br />
Auckland’s Sylvia Park, says it<br />
will fund the acquisition through<br />
borrowing which would increase<br />
its gearing to 34 percent. Its ratio<br />
was 30.3 percent at September<br />
30, 2015.<br />
"Although the acquisition of<br />
The Base will be initially funded<br />
through bank debt, we expect to<br />
reduce gearing following the sale<br />
of a number of non-core assets<br />
over the next two years as part of<br />
our asset recycling programme,"<br />
chief executive Chris Gudgeon<br />
said.<br />
Tainui Group Holdings,<br />
Tainui’s investment arm, flagged<br />
the sale of a half stake in The<br />
Base last August, saying it would<br />
use the funds to repay debt and<br />
for other investments.<br />
“Kiwi Property, who will also<br />
manage the centre, will help us<br />
ensure that the tenants and shoppers<br />
of The Base shopping centre<br />
continue to have an experience<br />
up there with New Zealand’s<br />
best,” said TGH chief executive<br />
Chris Joblin.<br />
Rahui Papa, chairman of the<br />
tribe’s executive committee Te<br />
Arataura welcomed the partial<br />
sale, saying it meets the tribe’s<br />
financial objectives in order to<br />
support its social, cultural and<br />
environment development goals.<br />
It will also protect tribal ownership<br />
of the underlying land,<br />
and preserve the unique <strong>Waikato</strong>-<br />
Tainui cultural elements within<br />
The Base shopping centre.<br />
“No tribal land will change<br />
hands. <strong>Waikato</strong>-Tainui ownership<br />
of the underlying land continues<br />
to be protected under Pootatau Te<br />
Wherowhero title. Kiwi Property,<br />
along with TGH will also protect<br />
unique cultural elements such<br />
as the Pou (tribal markers), and<br />
bi-lingual signage,” he said.<br />
“At the end of the long-term<br />
lease, ownership of The Base<br />
shopping centre will return to<br />
<strong>Waikato</strong>-Tainui at no cost.”<br />
He said TGH had retained one<br />
hectare, and secured an option<br />
over a further half hectare, in a<br />
prime location at The Base shopping<br />
centre for <strong>Waikato</strong>-Tainui<br />
to develop a possible future<br />
Whanau Ora centre, which will<br />
provide additional benefits to the<br />
people of <strong>Waikato</strong>-Tainui once<br />
completed.<br />
The partial sale of The Base<br />
shopping centre is part of a concerted<br />
effort by <strong>Waikato</strong>-Tainui to<br />
diversify its investments, according<br />
to a statement on TGH’s website.<br />
The sale proceeds will be<br />
used by TGH to reduce debt and<br />
ultimately re-invest in a balanced<br />
range of investment classes to<br />
grow jobs, increase cash returns<br />
to further a range of tribal objectives,<br />
and extend the land estate<br />
for <strong>Waikato</strong>-Tainui.<br />
Victoria on the River work begins<br />
Work on the Victoria on the<br />
River site, in Hamilton’s central<br />
city, has begun.<br />
The Victoria on the River<br />
project will see the transformation<br />
of a central city car park<br />
into a park-like public space<br />
with views across the <strong>Waikato</strong><br />
River.<br />
Stage one of the project<br />
has begun with the removal<br />
of material from the Victoria<br />
Street site. It is expected to take<br />
approximately three months,<br />
and will mean the car park will<br />
be unavailable.<br />
Contractors working on<br />
the site will be using a range<br />
of heavy machinery and from<br />
time to time there will be some<br />
temporary road closures at the<br />
Victoria Street-Collingwood<br />
Street intersection.<br />
The path along the <strong>Waikato</strong><br />
River, below the site, will also<br />
be closed for the duration of<br />
the work.<br />
The work on the site will<br />
<strong>May</strong>or Julie Hardaker and Brian White from Edwards White<br />
Architects look at progress on the Victoria on the River<br />
project. Photo courtesy of Hamilton City Council.<br />
pause over winter, and resume<br />
in October, for stage two. Stage<br />
two will see the development<br />
of the site and creation of links<br />
to the river, landscaping and<br />
planting.<br />
Victoria on the River is part<br />
of the River Plan and Central<br />
City Transformation Plan project.<br />
<strong>Waikato</strong> Branch – Upcoming events/courses<br />
The Institute of Directors in<br />
New Zealand (IoD) promotes excellence<br />
in corporate governance, represents<br />
directors’ interests and facilitates their<br />
professional development through<br />
education and training.<br />
13 <strong>May</strong> <strong>2016</strong> CPD: 2 points<br />
Branch Lunch Function<br />
Speaker: David Wright<br />
Subject: "So your CEO has just informed you as Chair that he has had legal proceedings<br />
issued against him in respect of fraudulent activities. What do you do next?"<br />
12.00pm - 2.00pm, FMG Stadium <strong>Waikato</strong><br />
18 <strong>May</strong> <strong>2016</strong> CPD: 2 points<br />
Branch Lunch Function in partnership with <strong>Waikato</strong> Chamber of Commerce<br />
Speaker: Reserve Bank Governor, Graeme Wheeler<br />
Subject: "Developments in the New Zealand and Global economies"<br />
12.00pm - 2.00pm, Novotel Tainui<br />
To register, please contact:<br />
Megan Beveridge,<br />
Branch Manager<br />
<strong>Waikato</strong>.branch@iod.org.nz,<br />
021 358772 or www.iod.org.nz<br />
<strong>Waikato</strong> branch is kindly sponsored by:
WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2016</strong><br />
5<br />
‘Riff Raff park’ set to dazzle in CBD<br />
The latest stage of a dramatic<br />
revamp of Embassy Park in Victoria<br />
St which could boost visitor<br />
numbers to the CBD is nearing<br />
completion.<br />
By Geoff Taylor<br />
The stunning redevelopment<br />
including a Rocky<br />
Horror-themed toilet<br />
block, a chandelier and a<br />
theatrical light show, planter<br />
boxes and vibrant gardens is<br />
expected to be launched in the<br />
next two months.<br />
The park’s identity was created<br />
when the Riff Raff statue was<br />
erected in 2004, but in recent<br />
years a puff shop nearby contributed<br />
to the park becoming a<br />
hangout for streeties, prompting<br />
concerns from business-owners<br />
and members of the public.<br />
A redevelopment plan was<br />
put up and in 2014 Hamilton<br />
City Council agreed to hand the<br />
park over to a working group<br />
led by chairman of the Riff Raff<br />
Public Art Trust Mark Servian.<br />
The trust raised $150,000<br />
and is now embarking on the<br />
most exciting part of the project<br />
– the physical works.<br />
Mark says the pavilion - or<br />
toilet block - will essentially be<br />
a converter container.<br />
“It will be a very stylish<br />
rocky horror-themed convenience.”<br />
Metal sculptor Marti Wong<br />
has designed a chandelier which<br />
will hang in the middle of the<br />
park, part of the whole idea of<br />
referencing the Embassy Theatre<br />
that used to be on the spot.<br />
Another interesting feature<br />
will be an interactive art piece; a<br />
Gadget Box on the pavilion wall<br />
which if you pull a lever will<br />
cause something to happen in<br />
another part of the park.<br />
Greg Locke, the electronic<br />
effects man behind The Trons<br />
– made this a reality alongside<br />
An artist’s impression of what Riff Raff Park could look like.<br />
Marti Wong and theatrical lighting<br />
engineer Aaron Chesham.<br />
There will also be a Green<br />
Room in the pavilion, a changing<br />
space for street performers.<br />
In the long term the working<br />
group is keen to put a stage in<br />
the park and create a dedicated<br />
events space.<br />
More murals will be painted<br />
while full-on theatrical light<br />
shows created by lighting engineer<br />
Aaron Chesham will be a<br />
permanent feature in the evenings.<br />
“Once there are more things<br />
to be lit up, the canvas is limitless<br />
in terms of what can happen<br />
in there,” says Mark.<br />
An exciting development<br />
has been involvement of<br />
Wintec landscape students who<br />
designed and built planter boxes<br />
and put up a selection of colourful<br />
planting designs suiting<br />
the Rocky Horror theme which<br />
will go around the pavilion. The<br />
final design is a mix of those six<br />
design concepts.<br />
Mark says an underlying<br />
principle behind the project is<br />
that if you want to fix a public<br />
space, you need to get more<br />
people in there. Embassy Park<br />
needs to be busier.<br />
Antanas Procuta, principal<br />
of Paua Architects has been a<br />
driving force with Mark, while<br />
other members of the group<br />
behind the plan are Hamilton<br />
Central general manager Sandy<br />
Turner, Paul Bradley of Creative<br />
<strong>Waikato</strong>, spatial designer Jess<br />
Clarkin, accountant Graham<br />
Haines and businessmen Colin<br />
Hancock and Graham Boswell.<br />
Mark acknowledge the generosity<br />
of the funders; Brian Perry<br />
Charitable Trust, Wel Energy<br />
Trust, Trust <strong>Waikato</strong>, Hamilton<br />
Central and Tagbusters and<br />
Parks and Open Spaces from<br />
Members of the Embassy Park Working Group. From left, Colin Hancock, Jess Clarkin, Greg<br />
Locke, Sandy Turner, Antanas Procuta, Mark Servian, Paul Bradley, Marti Wong, Graham<br />
Haines, Michael McMillan and Graham Boswell.<br />
Hamilton City Council.<br />
Mark says international interest<br />
in the park has increased<br />
steadily since Riff Raff Cam was<br />
installed and the new features<br />
will add to the spectacle.<br />
“My feeling has always been,<br />
‘what can we do to transform<br />
this park so people say ‘this is<br />
really cool, nice place to be?’”<br />
Will the new Riff Raff park<br />
attract more visitors to Victoria<br />
St?<br />
Mark says the south end of<br />
the CBD’s night time economy<br />
is already quite good.<br />
“It’s not going to be the<br />
magic bullet but it’s something<br />
new in terms of telling our stories<br />
and having something to be<br />
proud of and sending a message<br />
about diversity.”<br />
Hamilton Central general<br />
manager Sandy Turner says it’s<br />
the first time that she’s aware of<br />
that the council has handed over<br />
a public place to stakeholders.<br />
Once the project is completed<br />
the park goes back to council<br />
care.<br />
“There was a lot of goodwill<br />
in the first place from councillors.<br />
It’s such a great story<br />
because we have now proven<br />
ourselves.<br />
“This was an opportunity to<br />
say ‘let us help and trust us to<br />
do this job’. Nothing happens<br />
without collaboration and it’s<br />
been a massive voluntary effort<br />
from a number of people”.<br />
Between the age of 16 and<br />
21 Rocky Horror Picture Show<br />
creator Richard O’Brien worked<br />
in a barber shop which stood<br />
where the statue now is. On<br />
Sunday nights he went to the<br />
late night double feature picture<br />
show at the Embassy Theatre.<br />
Mark says the lower part of<br />
the park towards the river is<br />
still a blank canvas and the next<br />
stage of development. There are<br />
tentative plans to build a “proscenium<br />
arch” – another nod<br />
to the Embassy Theatre days.<br />
Volunteers managed to collect<br />
from Hamilton Gardens thousands<br />
of bricks stored away following<br />
the Embassy Theatre’s<br />
demolition which may be used,<br />
possibly to form a stage.<br />
“We want to open up that<br />
bottom area, flatten it out so it<br />
links really nicely with the river.<br />
You can’t actually see the river<br />
at the moment.”<br />
Any individuals or businesses<br />
who would like to be involved<br />
in redevelopment of Riff Raff<br />
park can contact Mark at<br />
mark@mcgillicuddy.org.nz<br />
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6 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2016</strong><br />
Exiting an employee – how to get it right<br />
Issues to Consider When Exiting<br />
an Employee<br />
Last month’s column<br />
looked at options to protect<br />
your business when<br />
a key employee resigns. More<br />
commonly, however, employers<br />
face the problem of an<br />
employee who hasn’t resigned,<br />
even though it would be in<br />
everyone’s best interests if they<br />
did. This article raises points<br />
to consider when attempting<br />
to exit an employee, and a<br />
number of pitfalls employers<br />
need to avoid.<br />
Opening Negotiations<br />
When and how an employer<br />
proposes that the parties start<br />
talking about an exit package<br />
30430<br />
is the first decision to be made.<br />
Most employers are now aware<br />
that asking an employee to resign<br />
or face dismissal, is technically<br />
referred to as a constructive dismissal.<br />
Constructive dismissals<br />
are generally held to be unjustified<br />
as despite the resignation<br />
coming from the employee, it<br />
is actually a dismissal initiated<br />
by the employer, the most basic<br />
form being ‘jump or be pushed.’<br />
Ideally, it is better to let the<br />
employee raise the idea of an<br />
exit package to avoid potential<br />
allegations against the employer<br />
of constructive dismissal.<br />
Negotiating<br />
Once the discussion is on<br />
the table, negotiations are usually<br />
said to be on a ‘Without<br />
Prejudice’ basis. Colloquially,<br />
that means it is ‘off the record’<br />
but the legal meaning is more<br />
complex than this. In legal terms,<br />
‘Without Prejudice’ means that<br />
discussions or documents created<br />
during negotiations, cannot<br />
later be used as evidence before<br />
a court. The purpose of this is to<br />
allow the parties to frankly and<br />
genuinely attempt to resolve a<br />
problem, without the fear that<br />
any concession they make during<br />
negotiations will be used<br />
against them in litigation.<br />
Without Prejudice protection<br />
only applies to genuine attempts<br />
to settle a problem which has<br />
the potential to be litigated,<br />
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Employment Law<br />
><br />
by Erin Burke<br />
Employment Lawyer and Director at Practica Legal<br />
Email: erin@practicalegal.co.nz phone: 027 459 3375<br />
and must be labelled as being<br />
“Without Prejudice”. Writing<br />
a letter to an employee asking<br />
them to resign or be dismissed,<br />
will not enjoy without prejudice<br />
protection, merely by labelling it<br />
“Without Prejudice”.<br />
Terms of Agreement<br />
The terms the parties include<br />
in agreements typically cover<br />
the termination date of the<br />
employment relationship, how<br />
it is terminating (for example,<br />
by resignation or redundancy),<br />
the amount and timing of any<br />
payments that will be made to<br />
the employee and that the agreement<br />
is in full and final settlement<br />
of all matters relating to the<br />
employment relationship and its<br />
termination.<br />
Agreements, however, often<br />
include much more such as a<br />
confidentiality clause stating that<br />
the terms and the existence of<br />
the agreement are confidential<br />
to the parties and a non-disparagement<br />
clause preventing either<br />
party from making disparaging<br />
comments about the other. The<br />
parties can include any terms<br />
they agree to, as long as they are<br />
not contrary to law.<br />
Types of Agreements<br />
When drafting an exit agreement,<br />
there are two main types<br />
used. The first, known as a s 149<br />
Agreement (s 149 being the relevant<br />
section in the Employment<br />
Relations Act 2000) is signed<br />
by the parties and then sent to a<br />
mediator at MBIE. The mediator<br />
will phone both parties to ensure<br />
they have signed voluntarily and<br />
fully understand that the agreement,<br />
once signed off by the<br />
mediator, is legally binding and<br />
enforceable.<br />
Once signed, it cannot be<br />
reopened or renegotiated at a<br />
later date and any party who<br />
breaches their obligations under<br />
the agreement, may be forced<br />
to comply and may be subjected<br />
to penalties if the non-breaching<br />
party puts the matter before<br />
the Employment Relations<br />
Authority (‘Authority’).<br />
An exit agreement that is not<br />
settled pursuant to s 149, cannot<br />
be put before the Authority or<br />
the Employment Court as it is<br />
outside their jurisdiction. It can,<br />
however, be pursued through the<br />
District or High Courts (depending<br />
on the amount being sought),<br />
and a party can also seek damages<br />
for loss that arose because<br />
of the breaching party’s conduct.<br />
The 2015 case of Lewis v JP<br />
Morgan Chase Bank highlights<br />
the difference. Mr Lewis was<br />
CEO of JP Morgan Chase Bank<br />
(‘Bank’) from 2008 to 2010. Mr<br />
Lewis resigned as part of a settlement<br />
agreement, and following<br />
his resignation, the Bank refused<br />
to confirm to Mr Lewis’ potential<br />
employers that he had indeed,<br />
been the CEO. Obviously, this<br />
resulted in considerable difficulty<br />
for Mr Lewis obtaining new<br />
employment.<br />
Mr Lewis pursued the matter<br />
before the Authority claiming<br />
it breached the non-disparagement<br />
clause in his agreement.<br />
He sought damages for the loss<br />
of the employment opportunities<br />
the Bank’s conduct had cost him.<br />
The matter went all the way<br />
to the Court of Appeal. The<br />
upshot was that the Authority or<br />
Employment Court do not have<br />
the jurisdiction to enforce non-<br />
149 exit agreements, and therefore<br />
do not have the jurisdiction<br />
to award damages for loss when<br />
they are breached. Mr Lewis<br />
was free, however, to pursue his<br />
case and seek damages in the<br />
High Court.<br />
For further information, contact<br />
Erin Burke at erin@practicalegal.co.nz<br />
Million dollar house<br />
sales double in Hamilton<br />
Sales of houses for more than<br />
a million dollars in Hamilton<br />
have nearly doubled in the<br />
year to March, compared<br />
with the previous year.<br />
Lodge Real Estate’s managing<br />
director, Jeremy O’Rourke,<br />
says that residential property<br />
buyers looking for homes over<br />
the million dollar mark are<br />
more confident than ever when<br />
it comes to purchasing in the<br />
Hamilton market.<br />
“A year ago, we were seeing<br />
hesitancy from buyers at<br />
the top end of the market to<br />
purchase homes over the million<br />
dollar mark in Hamilton.<br />
Buyers often perceived they<br />
might struggle to make a capital<br />
gain – or even recoup costs<br />
– on such a high value property<br />
when they eventually sold.<br />
“However, this attitude has<br />
shifted dramatically. Over the<br />
past few months, buyers in this<br />
Jeremy O’Rourke<br />
top bracket are very confident<br />
about purchasing homes in<br />
Hamilton. There are multiple<br />
buyers active in the Hamilton<br />
market who are competing for<br />
properties above the million<br />
dollar mark,” says Jeremy.<br />
He says there were 34 sales<br />
above a million dollars for the<br />
12 months ending March <strong>2016</strong><br />
compared with 18 for the same<br />
period ending March 2015.<br />
He said the highest quality<br />
homes in newer Rototuna suburbs<br />
were now going for more<br />
than one million dollars, which<br />
was virtually unheard of six<br />
months ago.<br />
“We now have Hamilton<br />
buyers who would normally<br />
gravitate towards the river for<br />
these sorts of properties looking<br />
at non-traditional areas<br />
such as Rototuna.<br />
“Currently the best value for<br />
money, however, in this price<br />
bracket is definitely along the<br />
river - inside or adjacent to the<br />
CBD,” said Mr O’Rourke.<br />
Million dollar properties<br />
remain a small part of<br />
Hamilton’s residential property<br />
market, with one percent of<br />
Continued on page 7<br />
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WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2016</strong><br />
7<br />
Big day out for exporters approaches<br />
<strong>Waikato</strong> business leaders have the<br />
rare opportunity to hear first hand<br />
from Steven Joyce, the Minister<br />
for Economic Development, at the<br />
<strong>Waikato</strong> Exports to the World Expo.<br />
This unique expo focused<br />
on growing exports in<br />
the region is organised<br />
by ExportNZ <strong>Waikato</strong>, in<br />
association with its sponsor<br />
ANZ.<br />
ExportNZ executive officer<br />
Sharon Robertson says any<br />
business leader exporting or<br />
thinking about exporting in<br />
the future, will find value at<br />
the expo.<br />
The Expo offers free<br />
admission to all trade booths<br />
representing Government<br />
departments, trade and business<br />
councils and sales specialists<br />
– a one-stop-shop for<br />
everything export-related.<br />
Sharon says the expo will<br />
clarify for exporters “where<br />
everyone’s place lies in the<br />
export support eco-system”.<br />
Organisations exhibiting<br />
are:<br />
ANZ, NZTE, NZ Customs,<br />
MFAT, NZ Export Credit<br />
Office, Kea NZ, NZ Story,<br />
Latin America NZ <strong>Business</strong><br />
Council, NZ German<br />
<strong>Business</strong> Association, NZ<br />
China Trade Association,<br />
American Chamber of<br />
Margaret Comer to ‘semi-retire’<br />
It’s a day many in the<br />
<strong>Waikato</strong> business community<br />
thought would never come.<br />
Margaret Comer, an institution<br />
as part of Gallagher’s executive,<br />
is to step down from her<br />
position as corporate services<br />
executive and board secretary.<br />
Margaret will ease into<br />
semi-retirement by taking on a<br />
part-time role which will enable<br />
her to spend more time with her<br />
family.<br />
In July, Margaret who has<br />
built an outstanding career at<br />
Gallagher will shift her role to<br />
that of community liaison manager<br />
working part-time and with<br />
responsibility for all sponsorship<br />
programmes. Margaret will continue<br />
to act as personal assistant<br />
to Sir William Gallagher, a<br />
responsibility that she has held<br />
for her entire time with the business.<br />
Margaret is looking forward<br />
to the opportunity to focus her<br />
efforts on the company’s philanthropic<br />
investments.<br />
“I’ve loved every minute of<br />
Margaret Comer<br />
leading Gallagher’s corporate<br />
services functions, but now it’s<br />
time to do something different<br />
and spend more time with my<br />
family. Every day we’re helping<br />
support people and the community<br />
through sponsorship and I’m<br />
very proud to be a continued part<br />
of that commitment”.<br />
During Margaret’s 31-year<br />
tenure, she has led the development<br />
of Gallagher’s thriving<br />
global culture and held responsibility<br />
for the company’s human<br />
resources, training, health and<br />
safety, facilities, and payroll<br />
functions. Externally, Margaret<br />
has built incredibly strong relationships<br />
and last year was<br />
recognised for services to philanthropy<br />
with a New Zealand<br />
Order of Merit.<br />
Deputy chief executive and<br />
executive director, Steve Tucker,<br />
said Margaret is an “integral<br />
part of the tapestry that has seen<br />
Gallagher grow to the international<br />
brand we are today”.<br />
"Having built an outstanding<br />
career with Gallagher, Margaret<br />
epitomises what it means to have<br />
Orange DNA. Her natural empathetic<br />
nature has been a huge<br />
contributor to the development<br />
of our thriving global culture and<br />
her open door policy has seen<br />
her help hundreds if not thousands<br />
of employees with career<br />
advice that has enabled them to<br />
grow both personally and professionally.<br />
“We are extremely lucky to<br />
have Margaret’s unique skill set<br />
staying in the business for the<br />
foreseeable future."<br />
Commerce, Independent<br />
Verification Services, India<br />
NZ <strong>Business</strong> Council, MSM<br />
Sales Specialists, <strong>Waikato</strong><br />
Million dollar house sales double<br />
in Hamilton<br />
From page 6<br />
March sales at this level.<br />
According to Real Estate<br />
Institute of NZ (REINZ)<br />
data, 415 homes were sold<br />
in the Hamilton market during<br />
March while 359 homes<br />
entered the market during the<br />
month and listed on realestate.co.nz.<br />
According to REINZ,<br />
Hamilton’s median house<br />
price increased from $439,000<br />
Chamber of Commerce, PWC,<br />
Baldwins, Corporate Traveller,<br />
<strong>Waikato</strong> <strong>Business</strong> <strong>News</strong>,<br />
Mainfreight Air & Ocean,<br />
SEMINARS<br />
Four seminars will be run during the day for a single cost. Attend all of these, or<br />
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• Accessing finance and reducing credit risk<br />
• How do I digitalise my export strategy?<br />
Register NOW to secure your place at the seminars, as places are limited:<br />
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What: <strong>Waikato</strong> Exports to the World Expo<br />
When: Friday, <strong>April</strong> 29, 9am-5pm, opening event at 9am<br />
Where: Management & Law building, University of <strong>Waikato</strong>, Gate 10, Silverdale<br />
Road, Hamilton<br />
in February to $472,000 in<br />
March.<br />
The key factor increasing<br />
residential property demand<br />
and prices in Hamilton was<br />
high buyer activity by two<br />
categories of migrants, says<br />
Jeremy.<br />
“We’re generally assisting<br />
two categories of migrants<br />
looking for properties in<br />
Hamilton. There are the<br />
Auckland families who are<br />
sick of the expense of living<br />
in the city and looking for<br />
a great place to raise children<br />
with an easy lifestyle and<br />
Digital Stream, University of<br />
<strong>Waikato</strong>, <strong>Waikato</strong> Innovation<br />
Park and Callaghan Innovation<br />
and ExportNZ/EMA <strong>Waikato</strong>.<br />
affordable housing.<br />
“The second category of<br />
migrants seem to be those<br />
who came into the country<br />
a year or so ago and automatically<br />
settled in Auckland.<br />
But now they are looking to<br />
go elsewhere and Hamilton<br />
is a good fit for the new life<br />
they want to establish in New<br />
Zealand,” he explained.<br />
He says Hamilton is attractive<br />
to these migrants because<br />
of the range of living options<br />
on offer – from townhouses<br />
to apartments to detached<br />
homes.<br />
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8 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2016</strong><br />
Kerr & Ladbrook wins Caterer of the Year award<br />
Hamilton’s Kerr & Ladbrook<br />
Catering, is officially enjoying the<br />
taste of award-winning success.<br />
The catering company,<br />
which is part of The<br />
Pumice Food Group,<br />
has been named Outstanding<br />
Caterer of the Year, at the NZ<br />
Wedding Industry Awards.<br />
The judges described Kerr<br />
& Ladbrook as a “clear winner<br />
among its peers in this highly<br />
contested category”.<br />
Kerr & Ladbrook were<br />
applauded for going the extra<br />
mile in customer service.<br />
“The importance they place<br />
on attention to detail is clearly<br />
evident throughout their entry,<br />
website, social media presence,<br />
and most importantly client<br />
feedback. They are able to cater<br />
for a wedding party by offering<br />
catering services, and/or venue<br />
options to make tlife easy when<br />
planning for that big day.<br />
“Venue options, exquisite<br />
catering packages and fantastic<br />
hospitality expertise<br />
were key contributors in Kerr<br />
& Ladbrook Catering being<br />
awarded outstanding caterer,”<br />
the judges said.<br />
Kerr & Ladbrook co-owner<br />
Ryan Ladbrook says the praise,<br />
and the award, is “humbling”.<br />
“It’s now our job to stand up<br />
to the generous accolade.”<br />
Ryan, and co-owner David<br />
Kerr, attribute their company’s<br />
success to the team’s “enduring<br />
passion” for what they do, and<br />
for a “constant focus on the<br />
small stuff”.<br />
Their motto “it’s all about<br />
the detail” has stood them in<br />
good stead.<br />
The Kerr & Ladbrook<br />
team was catering at Kiwi<br />
music festival, Homegrown in<br />
Wellington early this month,<br />
when news of the award win<br />
came through.<br />
Pumice Food Group is one<br />
of the <strong>Waikato</strong> region’s leading<br />
top hospitality groups. The<br />
company runs The Ferrybank,<br />
Ember Bar & Grill in Pukete,<br />
and holds catering contracts<br />
at Woodlands homestead and<br />
function venue, The Red Barn<br />
wedding and function venue,<br />
and Bella Vista Lodge in<br />
Tauranga.<br />
It has been an eventful and<br />
successful last six months for<br />
the company. Late last year<br />
Pumice Food Group opened the<br />
eagerly awaited Ember restaurant<br />
in Hamilton. Ember rose<br />
from the ashes of the former<br />
award-winning Pumice restaurant,<br />
which was razed by fire<br />
in 2013.<br />
Tell us what<br />
you think.<br />
wbn.co.nz<br />
Receiving the coveted award are, left, Pumice Food Group wedding and event manager Lisa<br />
Kerr and the company’s wedding and event coordinator Courtney Newdick.<br />
<strong>Waikato</strong> wedding photographer<br />
wins top award<br />
Tamahere-based photographer<br />
Clare Gordon this<br />
month claimed the title of<br />
top photographer at the prestigious<br />
<strong>2016</strong> New Zealand<br />
Wedding Industry Awards.<br />
Clare, owner of Clare<br />
Gordon Photography, was<br />
among five wedding photographers<br />
from across the country<br />
to be named a finalist in<br />
the Awards’ ‘Outstanding<br />
Photographer’ category this<br />
year.<br />
“To be recognised as<br />
Outstanding Photographer is<br />
reflective of wanting nothing<br />
but excellence for all my clients<br />
every time I photograph,”<br />
Clare said.<br />
Clare has owned her photography<br />
business for four<br />
years.<br />
“Last wedding season I<br />
photographed 28 weddings<br />
between September and <strong>April</strong><br />
with a wedding every month<br />
during winter. I also specialise<br />
in landscape, portrait and<br />
underwater photography,” she<br />
said.<br />
It doesn’t take long to see<br />
how Clare goes above and<br />
beyond for her clients.<br />
“When someone agrees<br />
to have me as their wedding<br />
photographer, it’s not simply a<br />
business opportunity; it’s a true<br />
privilege to be part of their day.<br />
“Recently, a couple told me<br />
they wanted wedding photographs<br />
at Lake Mangakino;<br />
yet the only way<br />
to get the shots<br />
they wanted was<br />
for someone to get<br />
in the water,” she<br />
said.<br />
“So of course I<br />
said I’d bring my<br />
underwater camera.<br />
I got in my<br />
togs, jumped in,<br />
and took photos<br />
from the water<br />
looking back at the<br />
jetty where they were standing.<br />
They couldn’t believe the<br />
results.”<br />
“When clients tell me what<br />
they want, I always ask myself<br />
‘how do I make that happen?’”<br />
The New Zealand Wedding<br />
Industry Awards recognise<br />
exceptional talent found within<br />
the New Zealand wedding and<br />
events industry. There are 19<br />
awards categories in total.<br />
Within the last year, Clare<br />
has also been presented with a<br />
bronze award in classic portrait<br />
photography and a silver award<br />
in creative portrait photography<br />
at the 2015 New Zealand<br />
Institute of Professional<br />
Photography (NZIPP) Awards.<br />
Other <strong>Waikato</strong>-based<br />
winners include:<br />
Outstanding Bridal House: Bridal Gallery, Hamilton<br />
Outstanding Florist: Iona Flowers, Otorohanga<br />
Outstanding Makeup Artist: Abbie Hartland<br />
Makeup Artist, Cambridge<br />
Unique Wedding Experience: Hobbiton Movie Set,<br />
Matamata<br />
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WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2016</strong><br />
9<br />
Funeral arrangements at fingertips<br />
with new app<br />
COMPANY-X BUILT A NEW APP FOR<br />
FUNERAL DIRECTORS, WITH MORE<br />
FUNCTIONALITY ON THE WAY.<br />
F<br />
unerals are highly personal<br />
events, with no<br />
room for error.<br />
Which is why Hamilton<br />
based Freedom Software,<br />
makers of FreeDAM Funeral<br />
Management Software,<br />
ordered a mobile application<br />
which would integrate with its<br />
funeral database software.<br />
Freedom Software’s Alan<br />
Eddy turned to Hamiltonbased<br />
software specialist<br />
Company-X to develop the<br />
Funeral directors manage<br />
events that can't go wrong,<br />
They only get one shot at it"<br />
mobile app, and integration<br />
middleware that integrates<br />
into its existing funeral management<br />
software.<br />
“Funeral directors manage<br />
events that can’t go wrong,”<br />
Alan said. “They only get one<br />
shot at it.”<br />
Before Company-X, based<br />
at Wintec House, built the<br />
mobile app funeral directors<br />
would have to take notes during<br />
a visit to the family of<br />
the deceased, and then transpose<br />
those notes to the funeral<br />
management system.<br />
“The funeral director<br />
would usually use a funeral<br />
arrangement sheet, there's a<br />
lot of personal information to<br />
capture, such as where the<br />
funeral will be held, when,<br />
who the pallbearers will be,<br />
the name of the deceased’s<br />
mother and father, any honours<br />
they have, if they are<br />
descended from Maori and<br />
ages of their children.”<br />
That’s how it worked for<br />
two decades in funeral homes<br />
using Freedom Software’s<br />
system up and<br />
down the country.<br />
Now, with the<br />
app, the funeral<br />
director can enter<br />
the information<br />
straight into a tablet<br />
computer running<br />
Google’s<br />
Android operating<br />
system. The<br />
Samsung Galaxy<br />
Tab range, for example.<br />
It synchronises with the<br />
funeral home over Wi-Fi or a<br />
cellular data connection.<br />
“The app brings over the local<br />
data from the funeral home<br />
database, including details of<br />
local cemeteries, celebrants,<br />
and funeral home staff.<br />
“You might have five<br />
funerals coming up and you<br />
need to know where the funerals<br />
are happening when you<br />
are planning the sixth.”<br />
The app collects a lot of<br />
information, and goes a long<br />
way in helping the undertaker<br />
MAKING ARRANGEMENTS: Company-X director David Hallett (left), discusses the mobile app with Freedom Software<br />
director Alan Eddy.<br />
deliver exactly what the family<br />
would like for their loved<br />
one’s funeral.<br />
“The app helps construct<br />
the death notice for the newspaper,<br />
and captures the information<br />
required for the registration<br />
of the death with<br />
Births, Deaths and Marriages<br />
at the Department of Internal<br />
Affairs,” Alan said.<br />
He had been wanting to<br />
be able to offer his clients a<br />
mobile app for a while, but<br />
hadn’t found the right company<br />
to work with on the project.<br />
“I had been looking for<br />
people to build an app for<br />
a while and had basically<br />
given up finding them” he<br />
said. “Everyone wants an app<br />
but not everyone can build an<br />
app well. A business associate<br />
found Company-X through<br />
a BNI business networking<br />
group.”<br />
Alan was very pleased with<br />
the result.<br />
The project could have<br />
been web browser based,<br />
but not everywhere in New<br />
Zealand has guaranteed internet<br />
access, so an app was<br />
decided to be the best direction.<br />
Like most other software,<br />
there will be updates bringing<br />
new functionality to the fingertips<br />
of the country’s funeral<br />
directors through the app.<br />
“As things progress we'll be<br />
building new functions into<br />
the app,” Alan said.<br />
“I have a plan for<br />
Company-X adding four or<br />
five new sections to the app.<br />
For example we can use the<br />
device’s stylus to capture sig-<br />
natures when required. We<br />
can use the tablet to display<br />
the funeral director’s range<br />
of caskets. We can use the<br />
camera to record images that<br />
can be transmitted back to the<br />
funeral home database, and<br />
we can use the device’s GPS<br />
capabilities to help guide the<br />
funeral director to the address.<br />
We live in a mobile and<br />
connected world – I want to<br />
ensure that funeral directors<br />
are also able to use the latest<br />
technology to improve the<br />
way they work.<br />
We really like solving<br />
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10 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2016</strong><br />
Entries open for Waipa Networks <strong>Business</strong> Awards<br />
The Waipa Networks <strong>Business</strong><br />
Awards launched this month in<br />
an event at Mystery Creek Events<br />
Centre.<br />
Last year the Waipa<br />
Networks <strong>Business</strong><br />
Awards profiled some<br />
of the region’s finest and<br />
most outstanding businesses<br />
in Waipa and Raglan and<br />
acknowledged the incredible<br />
commitment in the regions<br />
by business to business excellence.<br />
Jono McCullough – director<br />
of Rob <strong>May</strong> Builders Ltd and<br />
Supreme Winner of the Waipa<br />
Networks <strong>Business</strong> Awards<br />
2015, said he did not realise<br />
the scale of the positive impact<br />
that participating in the Waipa<br />
Networks would mean to his<br />
business.<br />
“Right from the moment we<br />
decided to enter in the awards we<br />
had a distinct focus. We wanted<br />
to make sure our entire business<br />
was aware and involved in this<br />
process, including our business<br />
partners, advisors, contractors<br />
and employees. The feedback<br />
received from judges about our<br />
entry and our business, together<br />
with our own learnings from<br />
putting our business under scrutiny<br />
was incredibly powerful<br />
and has made our business even<br />
stronger.<br />
“What really blew me away<br />
has been the profile and recognition<br />
Rob <strong>May</strong> Builders has<br />
received across a raft of media<br />
and sectors that has opened<br />
doors I did not know existed.<br />
Based on our experience<br />
I encourage, if not challenge,<br />
other businesses to take the<br />
opportunity to enter the awards.<br />
Put your best foot forward, as<br />
you may even surprise yourself.”<br />
Bronwyn Lowe, founder<br />
of The Herbal Dispensary and<br />
winner of the Excellence in<br />
Small <strong>Business</strong> Award said, “the<br />
awards transformed our thinking<br />
from working in to working<br />
on the business, making us take<br />
a bird’s eye view of our business<br />
and appreciate how far we had<br />
come and also allowed us to see<br />
the potential. “<br />
Jean McKenzie, mathZwise<br />
Te Awamutu was impressed by<br />
the judges’ visits which she said<br />
were a particularly worthwhile<br />
part of the process, both stimulating<br />
and informative.<br />
“It wasn’t about knowing<br />
all the answers. The meeting<br />
allowed you the opportunity to<br />
express yourself verbally and<br />
truly show your passion for your<br />
business.”<br />
<strong>Waikato</strong> University<br />
Management School judges the<br />
Waipa <strong>Business</strong> Awards, providing<br />
a robust and objective judging<br />
platform. This is supported<br />
by a judges’ visit, which is an<br />
essential component of the judging<br />
of excellence categories.<br />
Jean encourages anyone considering<br />
this opportunity to “go<br />
for it”.<br />
“It is rewarding, competitive,<br />
stimulating and an opportunity<br />
to present your business in a<br />
professional way”.<br />
The Waipa <strong>Business</strong> Awards<br />
has a category for every business;<br />
from sole trader or partnership<br />
through to large business,<br />
as well as those who are new<br />
1 2 3<br />
1. Paula and Jono McCulloch of last year’s Supreme Winner Rob <strong>May</strong> Builders. 2. Tony Begbie and Jatin Bhai, of ABC<br />
<strong>Business</strong> Sales. 3. Cambridge Chamber of Commerce chief executive Tania Witheford and Robert Clancy of Amber Nurseries.<br />
and emerging businesses. The<br />
awards also provide an opportunity<br />
to recognise excellence in<br />
customer service and community<br />
contribution to business as<br />
well as environmental sustainability<br />
and digital integration.<br />
Where would we be in<br />
business without customers?<br />
Customer-centricity is key in<br />
today’s environment. The<br />
Customer Choice Award asks<br />
customers to vote for their most<br />
favourite business in the region<br />
between July 1 - 15 <strong>2016</strong>.<br />
Similarly employees and<br />
people managers are imperatives<br />
in the delivery of products<br />
or services. These categories are<br />
by nomination and a perfect<br />
time to give recognition to a<br />
colleague or team leader.<br />
There is plenty of advice<br />
and guidance available and the<br />
rewards can be huge.<br />
For full entry details go to<br />
www.waipabusinessawards.<br />
co.nz<br />
Leading Innovation Park manager retires<br />
One of <strong>Waikato</strong> and Bay<br />
of Plenty’s key influencers<br />
in business<br />
growth and development<br />
will sign off this month as he<br />
begins a well-deserved retirement.<br />
Peter Maxwell was appointed<br />
as business growth manager<br />
at <strong>Waikato</strong> Innovation Park nine<br />
years ago when he immigrated<br />
to New Zealand with his wife.<br />
His appointment to the park<br />
was a real coup as he was<br />
one of Britain’s leading business<br />
incubator and science park<br />
creators.<br />
During his tenure at <strong>Waikato</strong><br />
Peter Maxwell<br />
Innovation Park, Peter has been<br />
involved in more than 500<br />
Callaghan Innovation R&D<br />
applications alone, which in<br />
turn have resulted in around<br />
$20 million per annum in additional<br />
R&D funding coming<br />
into the <strong>Waikato</strong> region.<br />
“The <strong>Business</strong> Partnership<br />
scheme that we have today is<br />
very much a one-stop-shop for<br />
local businesses where our team<br />
works with individual companies<br />
and identifies their needs<br />
whether it be around management<br />
training and ability, mentoring<br />
or R&D funding,” he<br />
says.<br />
“We’ve always taken an<br />
honest broker approach and<br />
that’s what I enjoy and will<br />
miss the most – going into businesses<br />
and helping them, making<br />
connections, and linking<br />
them up with the right people.”<br />
Peter has most recently<br />
taken the lead in setting up<br />
a New Zealand Innovation<br />
Alliance, which will link innovation<br />
centres in New Zealand<br />
together to share best practice.<br />
Another project has been<br />
setting-up satellite offices<br />
in Paeroa and Tokoroa, with<br />
Te Kuiti and Turakau to follow<br />
shortly. These offices will<br />
ensure businesses in these<br />
rural <strong>Waikato</strong> towns have the<br />
same opportunity to access value-added<br />
services and support.<br />
Property Report<br />
SaleS volumeS compared to march<br />
2015 roSe 26%, with SaleS in rotorua<br />
riSing 65%.<br />
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80318<br />
Compared to February sales<br />
across the region rose 19%<br />
with sales rising 44% in Mt<br />
Maunganui/Papamoa, 36% in<br />
Hamilton and 30% in Tauranga. Sales<br />
for March were the strongest March<br />
sales since 2005.<br />
The median price across the region<br />
rose $75,000 (+22%) compared to<br />
March 2015 with prices rising 35% in<br />
Hamilton. Compared to February the<br />
median price rose $12,500 (+3%) to<br />
reach another record high, with prices<br />
rising 8% in Hamilton.<br />
The number of days to sell improved<br />
six days in March, from 36 days in<br />
February to 30 days in March. The number<br />
of days to sell improved by nine days<br />
compared to March 2015. Over the past<br />
10 years the average number of days to<br />
sell during March for the region has been<br />
47 days.<br />
REINZ Regional Director, Philip<br />
Searle noted that “Sales volumes across<br />
the region continue to rise strongly with<br />
demand from Auckland investors being<br />
the most noticeable feature across the<br />
region. It seems clear that investors from<br />
Auckland are selling out of that market<br />
with its low yield and LVR restrictions<br />
and investing where yields are better<br />
and with fewer restrictions. The level of<br />
available listings is described as ‘horrendously<br />
low’ in the major cities, although<br />
smaller centres also have low levels of<br />
properties available for sale.”<br />
Obviously the statistics contained<br />
within this article represent only a small<br />
fraction of the data we have at our fingertips.<br />
For more information relevant<br />
to your street or your property, call and<br />
ask for one of our experienced team.<br />
P 07 834 9570 M 027 801 9962 F 07 854 3837<br />
VISIT www.eves.co.nz<br />
By Greg Petrin<br />
Rototuna branch manager<br />
Local market facts<br />
Hamilton City<br />
Sales March<br />
<strong>2016</strong><br />
Under $200k* 3 6<br />
$200 - $299k* 23 93<br />
Sales March<br />
2015<br />
$300 - $399k* 100 109<br />
$400 - $499k* 107 49<br />
$500 - $699k* 124 57<br />
$700 - $999k* 48 11<br />
$1,000,000 -<br />
$1,999,999*<br />
9 4<br />
$2m+* 1 0<br />
Total number of<br />
sales*<br />
415 329<br />
Median sale<br />
price*<br />
$472,000 $350,000<br />
Median days to<br />
sell*<br />
25 26<br />
*Statistical Information Derived From The Real Estate Institute Of New Zealand. Realty Services<br />
Ltd/Success Realty Ltd and any contractor/employee is merely passing over the information. We<br />
cannot guarantee its accuracy and reliability as we have not checked, audited or reviewed the<br />
information and all intending purchasers are advised to conduct their own due diligence investigation<br />
into the same. To the maximum extent permitted by law Realty Services Ltd/Success Realty<br />
Ltd and its contractors/employees do not accept any responsibility to any person for the accuracy<br />
of the information herein.
WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2016</strong><br />
11<br />
<strong>Business</strong> start-up winners found after<br />
frenetic weekend<br />
Another year down for New<br />
Zealand’s largest 48-hour<br />
business start up competition, and<br />
the winners have been revealed.<br />
Some leading-edge ideas<br />
were created during<br />
the Wintec Innes48,<br />
bringing together like-minded<br />
innovators and entrepreneurs.<br />
The winners of the Wintec<br />
‘Most Viable <strong>Business</strong>’ Award,<br />
which included $10,000 cash<br />
and additional in-kind prizes,<br />
went to team GetSome with its<br />
idea DoseDirect.<br />
DoseDirect is a repeat prescription<br />
delivery service that<br />
will bring your medication<br />
from the pharmacy to your<br />
doorstep. The delivery service<br />
targets individuals who are<br />
time poor, have no transport,<br />
or are forgetful in picking up<br />
repeat prescriptions.<br />
“Dose Direct provides clients<br />
with peace of mind, and<br />
the power over their health<br />
and wellbeing”, said Megan<br />
Callagher, team member of<br />
GetSome.<br />
Three team members of<br />
GetSome are third year students<br />
studying IT at the <strong>Waikato</strong><br />
Institute of Technology. After<br />
hearing about the competition<br />
through their tutors, the third<br />
year students registered with<br />
Winners of Wintec ‘Most Viable <strong>Business</strong>’ Award went to<br />
the team GetSome with its idea DoseDirect.<br />
the intention to take away fundamental<br />
tools for building a<br />
business. The team is considering<br />
launching its business in<br />
Hamilton, and later exploring<br />
options for expansion.<br />
The Gallagher ‘Craziest<br />
Idea That Might Just Work’<br />
Award went to Team Stratcom<br />
for its idea, New Air.<br />
New Air is a portable and<br />
easy-to-use breathing product<br />
for people in smog-filled cities<br />
that instantly improves air<br />
quality. The product provides<br />
a portable breath of fresh New<br />
Zealand air and enables a temporary<br />
solution for people in<br />
toxic atmospheres.<br />
“It was a crazy idea and<br />
we do crazy,” wrote Stratcom<br />
team member Deanna Morse<br />
in her recent blog about Wintec<br />
Innes48.<br />
The SODA ‘Best Pitch’<br />
Award was won by Team<br />
Girl’s Power, creators of Step<br />
by Step, a specialist wedding<br />
planning service that aims to<br />
fly Chinese couples to New<br />
Zealand for a unique Kiwi<br />
wedding.<br />
The competition runs over<br />
one action packed weekend<br />
which encourages teams to<br />
turn their ideas into businesses<br />
in just 48 hours. For<br />
the 20 experienced mentors<br />
who dedicated their time and<br />
knowledge to help the teams,<br />
the increase in diversity was<br />
refreshing. Mentors said the<br />
teams presented challenging<br />
cases, some confronting, and<br />
others totally out of the box.<br />
The judges included Chip<br />
Dawson, Melissa Clark-<br />
Reynolds, Graham Gaylard,<br />
and Robett Hollis. They<br />
reviewed 15 team submissions<br />
in under three hours and decided<br />
on the top six teams to pitch<br />
at the Wintec Innes48 closing<br />
ceremony.<br />
Head judge Graham<br />
Gaylard shared some valuable<br />
pieces of advice to teams.<br />
“Focus on the customer and<br />
the problem you are solving,<br />
and remember to keep the<br />
essence of innnovation alive,”<br />
he said.<br />
The opening and closing<br />
ceremonies were attended by<br />
more than 300 guests where<br />
they heard from world-class<br />
speakers including Yoseph<br />
Ayele of KiwiConnect, Tim<br />
Alpe, co-founder of The Jucy<br />
Group, and the youngest speaker,<br />
Ayla Hutchinson, Inventor<br />
of the Kindling Cracker.<br />
The event could not have<br />
taken place without the support<br />
WINNERS<br />
and backing of sponsors such<br />
as Platinum sponsor <strong>Waikato</strong><br />
Institute of Technology and<br />
Gold sponsor Gallagher, plus<br />
many more cash and in-kind<br />
sponsors.<br />
Wintec ‘Most Viable <strong>Business</strong>’ Award:<br />
GetSome for their idea DoseDirect<br />
The Gallagher ‘Craziest Idea That Might Just<br />
Work’ Award: Stratcom for its idea, New Air.<br />
The SODA ‘Best Pitch’ Award: Girl’s Power,<br />
creators of Step by Step.<br />
YOOBEE ‘belongs in the city’<br />
YOOBEE is the new kid<br />
on the block in Hamilton’s<br />
CBD, it’s a one-stop-shop<br />
for Apple equipment repairs<br />
and up-to-the-minute new<br />
Apple products and accessories.<br />
YOOBEE opened its doors<br />
at 43 Ward St on <strong>April</strong> 4, displaying<br />
sleek modern technology<br />
on rustic wooden tables,<br />
in a spacious, light-filled<br />
store.<br />
The business defies a local<br />
retail trend by shifting from its<br />
previous position at The Base,<br />
Te Rapa, into the heart of the<br />
city. Traffic usually flows the<br />
other way. Says store manager<br />
Athilee Marsh: “We belong<br />
in town; we want to be part of<br />
the revamp of the city centre.<br />
We’ve got new management,<br />
a fresh look, and the same<br />
faithful service and products.<br />
We’re very happy to be here.”<br />
YOOBEE is New Zealand’s<br />
only Apple-certified premium<br />
service provider, and qualified<br />
staff members are committed<br />
to fast turnaround of repair<br />
work, to a very high standard.<br />
As well as doing Apple<br />
repairs, YOOBEE sells new<br />
Apple equipment, and offers<br />
customers professional advice<br />
and assistance with their purchases.<br />
So, for example, if<br />
you buy a phone at YOOBEE,<br />
staff will help you work out<br />
the 2degrees plan that is perfect<br />
for you, the accessories<br />
you need, and they’ll set it<br />
all up for you. “We’re here to<br />
help from the get-go,” says<br />
Athilee, “you can walk out of<br />
here with a new phone in your<br />
pocket, with everything done<br />
for you.”<br />
The same wrap-around<br />
service is provided for sales<br />
of iMacs, iPads, and other<br />
products. The store also sells<br />
Apple TV, and it has some<br />
other equipment available<br />
such as UE Boom speakers,<br />
Brother printers, and MYOB<br />
accounting software, and it<br />
will shortly sell GoPros.<br />
And Athilee says there is<br />
an attractive offer exclusive<br />
to Hamilton YOOBEE on the<br />
table during <strong>May</strong>: If you buy<br />
an iPhone on a pay-monthly<br />
plan with 2degrees, you will<br />
receive a free phone cover<br />
with it.<br />
Underpinning everything,<br />
she says, is YOOBEE’s high<br />
level of service. “We are totally<br />
dedicated to our customer<br />
service.”<br />
premium service provider<br />
Come down and see the<br />
new look YOOBEE Hamilton<br />
With specialised service and support and CBD<br />
location we’re here for all of your business needs.<br />
New store, new look, new management...<br />
...same faithful Apple products<br />
StatuS: Apple Authorised<br />
Reseller, Authorised iPhone<br />
Reseller, Authorised iPad Reseller,<br />
Apple Authorised Premium<br />
Service Provider.<br />
SHOp HOurS:<br />
Monday-Friday 9.00AM-5.30PM<br />
And for your convenience,<br />
Saturday 10.00AM-4.00PM<br />
YOOBEE HamiltOn<br />
43 Ward Street, Hamilton City<br />
07 850 5231 | hamilton.store@yoobee.com<br />
80224
12 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2016</strong><br />
Mineral processing plant opened near Tokoroa<br />
South <strong>Waikato</strong> mineral extraction<br />
and processing company, Blue<br />
Pacific Minerals (BPM) opened a<br />
multi-million dollar processing<br />
plant this month which will<br />
allow it to more than quadruple<br />
production.<br />
The plant is the main<br />
feature of the Tokoroabased<br />
company’s $11<br />
million capital investment<br />
programme. The investment<br />
includes the construction<br />
of a 4500 square metre<br />
building expansion to house<br />
BPM’s new state-of-the-art<br />
zeolite processing plant.<br />
It is one of the biggest<br />
industrial process and storage<br />
facilities constructed in<br />
Tokoroa since the original<br />
Kinleith Mill was built in the<br />
early 1950s. The investment<br />
also encompasses an upgrade<br />
of BPM’s quarrying equipment<br />
and quarry storage facil-<br />
BPM’s Zeolite quarry.<br />
ities, and expansion of other<br />
buildings.<br />
The opening was attended<br />
by Minister of Energy and<br />
Resources Simon Bridges,<br />
Taupo MP and Minister for<br />
Land Information Louise<br />
Upston, and South <strong>Waikato</strong><br />
mayor Neil Sinclair.<br />
BPM has its genesis in<br />
the Matamata/Waharoa area.<br />
Operations were moved to<br />
Tokoroa in late 2009 due in<br />
part to some of BPM’s operation<br />
already being based<br />
there.<br />
BPM is the country's largest<br />
processor of zeolite and<br />
perlite ore, captured from<br />
its own mines. The company’s<br />
new south site zeolite<br />
processing plant enables the<br />
company’s former north sited<br />
zeolite and perlite-combined<br />
plant to now concentrate<br />
entirely on perlite.<br />
BPM majority shareholder<br />
Paul Tidmarsh says the result<br />
will see BPM’s operation<br />
more-than quadruple its output.<br />
It is anticipated BPM will<br />
expand from producing about<br />
30,000 tonnes per year of<br />
perlite and zeolite combined<br />
from its north site, to 100,000<br />
tonnes or more of zeolite and<br />
35,000 tonnes of perlite per<br />
year over both sites. The new<br />
plant is capable of running 24<br />
hours a day.<br />
Mr Tidmarsh says the<br />
investment was spurred by the<br />
New phone app identifies drugs at work<br />
A new phone app aims to<br />
help employers identify staff<br />
taking illegal drugs.<br />
Believed to be a world first,<br />
the TDDA (The Drug Detection<br />
Agency) app is an information<br />
tool enabling employers to<br />
keep abreast of drugs on potential<br />
offer, alert them to signs<br />
staff are taking them and direct<br />
them to agencies that can help.<br />
TDDA-<strong>Waikato</strong> general<br />
manager Graeme Smith says<br />
the app is available to managers<br />
and supervisors of TDDA<br />
customers after they have<br />
completed one of the TDDA<br />
training courses, and includes<br />
unique features such as ‘Eye-<br />
Dentity’ to assess eye pupil<br />
size in relation to possible drug<br />
use, and the ability to compile<br />
a checklist to help assess<br />
BPM shareholders from left, operations manager Les West,<br />
majority shareholder Paul Tidmarsh, market development manager<br />
Bernard Novak and managing director Dave Hill.<br />
fact that his natural mineral<br />
company was at full capacity.<br />
The company’s north site<br />
Graeme Smith<br />
employees’ drug involvement.<br />
“We currently conduct<br />
more than 120,000 drug tests<br />
a year in the workplace in New<br />
Zealand and train around 4000<br />
managers and supervisors in<br />
identifying signs and symptoms<br />
of drugs in employees,<br />
and how to deal with these<br />
couldn’t cope with demand,<br />
even running six days a week,<br />
18 hours a day.<br />
delicate and potentially volatile<br />
situations.”<br />
There is also a separate family<br />
app.<br />
“It’s a community service<br />
tool that I hope parents will<br />
find useful. It’s timely with<br />
legal highs, now illegal and in<br />
the spotlight, that parents are<br />
aware of what drugs their children<br />
can be offered, what they<br />
look like and the devastating<br />
effects they have not only on<br />
their health, but also family<br />
life.<br />
“Parents also need to be<br />
aware that drug use isn’t just<br />
a teenage problem, children as<br />
young as nine years old have<br />
been involved in selling and<br />
taking drugs.”<br />
“This app offers advice and<br />
information at their fingertips<br />
Developments were<br />
needed to meet projected<br />
demand and to enable<br />
BPM to continue to<br />
invest in product development<br />
and the exploration<br />
of new markets.<br />
BPM managing<br />
director Dave Hill says<br />
the desire to be able to<br />
“produce more material,<br />
at a more economic rate,<br />
and in a more environmentally<br />
sound way”,<br />
was behind the investment<br />
rationale.<br />
“The objective is to<br />
continue growing aggressively<br />
within the markets<br />
we’ve been working on,<br />
plus new ones, without being<br />
constrained by capacity,” he<br />
says.<br />
that will be constantly updated<br />
to keep pace with the ever<br />
changing and fast paced drug<br />
market – for synthetic drugs in<br />
particular. It’s important parents<br />
know what these drugs<br />
looks like, the effects they have<br />
and where to seek help.”<br />
The TDDA family app<br />
describes the types of drugs,<br />
effects they have, paraphernalia<br />
used to take the drugs, symptoms<br />
of drug takers, how to talk<br />
to your children about drugs,<br />
what to do if you find drugs<br />
at home and agencies that can<br />
help with advice and treatment.<br />
There is also a section for<br />
house buyers and renters on<br />
what to look for in houses,<br />
and the people living there, to<br />
determine if the house has been<br />
used for manufacturing drugs.<br />
Are you covered under the new<br />
Health & Safety at Work Act?<br />
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or e-mail info@purewater.co.nz<br />
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Open Monday to Friday 8.30am to 5.00pm<br />
Saturday 9.30am to 1.30pm<br />
www.purewater.co.nz<br />
Are drugs and alcohol<br />
a problem in your workplace?<br />
Policy Design | Training & Education | Mobile Testing<br />
Contact us for your free drug & alcohol policy review<br />
Contact us for your free drug & alcohol policy review<br />
Email us at waikato@tdda.com<br />
Phone 07 850 5056<br />
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80132<br />
80221<br />
Graeme Smith, General Manager – <strong>Waikato</strong> and Coromandel<br />
Email graeme.smith@tdda.com Phone 027 488 1364
WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2016</strong><br />
13<br />
Knowing when it’s the right time to move<br />
We’ve all struggled with our<br />
motivation to go to work from<br />
time to time – the alarm goes off<br />
and you feel like you’re stuck in<br />
groundhog day.<br />
In fact, until we’ve had our<br />
coffee, it’s as if the human<br />
race hasn’t evolved at all<br />
(she speaks from experience!).<br />
But what if it’s more than<br />
that? What if that heavy sense<br />
of dread about work follows<br />
you everywhere you go? Does<br />
that mean it’s time to leave<br />
your job?<br />
You’d think a job that makes<br />
us feel awful would be easy<br />
to leave, but for many of us<br />
it’s not the case. Either we feel<br />
it’s impossible to find something<br />
better, or we worry that<br />
if we leave, we’ll end up in a<br />
worse position than we are in<br />
now. Here’s the first thing I’ve<br />
learned: no job is ever worth<br />
your health. In fact, nothing is.<br />
Yet our need for financial survival<br />
constantly gets the best of us.<br />
Let’s face it – the human race is<br />
hard wired to crave stability.<br />
At Everest Group we hear a<br />
variety of reasons why people<br />
feel they “have” to stay in their<br />
jobs. The most common being<br />
“I’m not sure what I want to do<br />
(can do/am skilled to do), but<br />
I know I’m not happy” (insert<br />
any other feeling here such as<br />
engaged, motivated, satisfied,<br />
enjoy the people I work with…<br />
and the list goes on). Therefore,<br />
they are prepared to stay, be<br />
miserable and wait until something<br />
magical happens. Worse<br />
still, they are prepared to stay at<br />
work and share their misery with<br />
others who are enjoying their<br />
jobs. Here’s the next thing I’ve<br />
learned: you’re a long time dead<br />
and if you’re not happy in your<br />
job, then make some change.<br />
Now.<br />
If you’re teetering on the<br />
edge, here’s a simple four step<br />
plan to help you assess whether<br />
it’s time to take the leap.<br />
Firstly, figure out whether<br />
you’re staying just for the sake<br />
of it. If your boss is like Donald<br />
Trump or you’re working 90<br />
hours a week then perhaps it’s<br />
a no-brainer to leave your job.<br />
However, if you’re too comfortable,<br />
coasting, sitting on auto-pilot<br />
then it’s probably time for a<br />
reality check. Sit down, write up<br />
your pros and cons and make a<br />
fair assessment. Try and keep<br />
emotion in check.<br />
Next, get real about what’s<br />
super important to you. To<br />
work out your priorities you<br />
need to really break things down<br />
into rational benefits. Ask yourself<br />
questions like – what does<br />
work/life balance actually look<br />
like to me? How much might<br />
I give up to achieve that? Am<br />
I willing to take a pay cut to<br />
achieve my priorities?<br />
Then…do your research<br />
– make connections. This is<br />
where your great detective skills<br />
come in handy – where do you<br />
want to work, what culture and<br />
values are important to you,<br />
who do you know that can help<br />
you discover new opportunities.<br />
Write up a list and start arranging<br />
Management and HR<br />
coffee dates… in the mornings.<br />
Get out there and start letting<br />
the market know you’re seeking<br />
change and ask for help.<br />
Lastly ask yourself – what are<br />
><br />
by Senga Allen<br />
Managing Director, Everest Group Ltd<br />
<strong>Waikato</strong> HR Specialists | www.everestgroup.co.nz<br />
the costs to staying in the comfort<br />
zone? Here’s a biggie for<br />
the more senior readers among<br />
us – at some point you will<br />
lose marketability. Ten years in<br />
the same job can actually work<br />
against you at times. On the<br />
flip side, if you’ve stayed in the<br />
same job you’ve possibly built<br />
up some perks that can be very<br />
hard to let go. How happy are<br />
those perks making you? Staying<br />
in your comfort zone doesn’t<br />
necessarily mean you’re comfortable.<br />
So – ask yourself the hard<br />
questions right now – are you<br />
truly happy in your career? The<br />
job you carry out? Are you doing<br />
time because it’s easier than<br />
challenging the status quo? Take<br />
time to reflect on these questions<br />
and consider whether there is<br />
an alternative that will make a<br />
huge difference to you and your<br />
family.<br />
Tetra Pak building ‘commitment’ to <strong>Waikato</strong><br />
The need for New Zealand<br />
exporters to diversify into<br />
value-added products to combat<br />
the dairy downturn was<br />
emphasised when Tetra Park<br />
opened a new building in<br />
Hamilton this month.<br />
Prime Minister John Key<br />
opened a new office for international<br />
processing and packaging<br />
company Tetra Pak at <strong>Waikato</strong><br />
Innovation Park.<br />
The Prime Minister unveiled<br />
a plaque at the purpose-built<br />
facility at a ceremony also<br />
attended by by Hamilton<br />
mayor Julie Hardaker, <strong>Waikato</strong><br />
Innovation Park chairman, Earl<br />
Rattray, and Tim High, Tetra Pak<br />
group executive vice president<br />
for processing systems.<br />
Hosting the event, Tetra<br />
Pak’s market area leader for<br />
New Zealand, Chris Morgan,<br />
spoke of the company’s commitment<br />
to the food industry in<br />
New Zealand, and the role that<br />
its processing business, in particular,<br />
is playing to support the<br />
country’s dairy sector.<br />
"The current dairy downturn<br />
re-emphasises the need for New<br />
Zealand’s export businesses to<br />
hasten their diversification out<br />
of commodities into value-added<br />
products. Whilst this is well<br />
understood by the key players,<br />
the time to market needs to be<br />
accelerated. Tetra Pak has the<br />
portfolio, the people and the<br />
required capabilities to support<br />
our customers in this endeavour,"<br />
he said.<br />
Tetra Pak’s global turnover in<br />
2015 was €11.9 billion ($NZ20<br />
billion), with a workforce of<br />
more than 23,600 employees<br />
and sales in around 170<br />
countries. In New Zealand, the<br />
company provides employment<br />
opportunities to more than 200<br />
people. The company supplies<br />
innovative designs, projects and<br />
equipment from its Hamilton<br />
national headquarters to New<br />
Zealand’s leading ingredients,<br />
food and beverage manufacturers.<br />
<strong>Waikato</strong> Innovation Park<br />
chief executive, Stuart Gordon,<br />
Prime Minister John Key opens Tetra Pak’s new building<br />
in Hamilton, alongside Tetra Pak executive vice president<br />
processing systems Tim High and market area leader<br />
Oceania Chris Morgan.<br />
said: “Tetra Pak is a perfect<br />
match with the DNA of <strong>Waikato</strong><br />
Innovation Park. We are proud<br />
to have a multi-national company<br />
that is a world leader in<br />
food processing and packaging<br />
solutions in <strong>Waikato</strong> Innovation<br />
Park, forming an important part<br />
of the agri-business cluster.”<br />
Innovation Park, which<br />
is owned by Hamilton City<br />
Council, hosts more than 30<br />
export-focused companies<br />
employing some 400 people<br />
across the site. During the past<br />
11 years, the Park has benefitted<br />
from almost $NZ11 million<br />
in government funding, recognising<br />
the contribution being<br />
made to economic development<br />
through its support to business<br />
growth in the export value chain.<br />
70438<br />
<strong>Business</strong> <strong>News</strong><br />
Hi, I’m Milly Keys, the new face here at <strong>Waikato</strong> <strong>Business</strong><br />
Publications. My role as an advertising account manager for<br />
<strong>Waikato</strong> <strong>Business</strong> <strong>News</strong> is an exciting new chapter in my career.<br />
I am really looking forward to<br />
providing businesses in Hamilton<br />
and <strong>Waikato</strong> with advertising<br />
solutions that meet their needs<br />
and that will connect with our ever<br />
growing business communities.<br />
I have been in the print and<br />
publishing industry for many years<br />
– I have ink in my veins! I started<br />
out as a paste up compositor when<br />
newspapers were put together<br />
with wax machines and scalpels,<br />
(showing my age a bit) and<br />
then moved into sales and sales<br />
management roles, primarily with<br />
Fairfax Media.<br />
My husband and I also own our<br />
own business, so I have a real<br />
understanding of how important it<br />
is to invest your advertising<br />
dollars wisely to get the best return<br />
on your investment.<br />
On a personal note, we are also<br />
recently experiencing the “empty<br />
nest syndrome” as our children have<br />
all left home to pursue their own<br />
career paths and further education.<br />
With a bit more time on our hands<br />
now, we enjoy spending time at<br />
our caravan at Tapu on the<br />
Coromandel coast, fishing<br />
over the summer months, then<br />
track racing around the Taupo<br />
Motorsport Park in the winter.<br />
Again, I look forward to getting to<br />
know the business community in<br />
upcoming weeks and months. I can<br />
pop in to see you whenever suits to<br />
chat about the best marketing mix<br />
our business can offer yours.<br />
Milly Keys<br />
LODGE.CO.NZ/CAREERS<br />
career<br />
Thinking about a<br />
in real estate sales but can’t<br />
afford to make the switch?<br />
Let us<br />
make it easy<br />
Contact Richard today to discuss how our scholarship<br />
program can benefit you, 07 838 0044 or 021 906 620
14 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2016</strong><br />
Expert team key to Everest Group’s<br />
decade of success<br />
Everest Group celebrates 10 years<br />
in business in <strong>May</strong> and directors<br />
Senga Allen and Diane Hallifax will<br />
take the team out for dinner and<br />
enjoy the moment.<br />
“A milestone like this is<br />
worth reflecting on and<br />
acknowledging that 10<br />
years of hard work has got us<br />
to where we are,” says Senga.<br />
But she and Diane are constantly<br />
reviewing where the business<br />
is at, always looking ahead.<br />
“We’ve never rested on our<br />
laurels,” says Diane.<br />
“We’ve always said ‘what can<br />
we do better? What can we do<br />
next? What’s out there? What<br />
skills or accreditation can we<br />
get so we can be better for our<br />
clients?”<br />
It’s an emphasis on business<br />
development that has seen<br />
Everest Group evolve from a primarily<br />
human resources focus<br />
to providing a whole suite of<br />
expertise. Other specialties<br />
include coaching and training,<br />
recruitment, health and safety<br />
and change management. And<br />
there’s more to come. Everest’s<br />
mission is a holistic one: To create<br />
exceptional workplaces.<br />
“We’ve got some fantastic<br />
businesses in <strong>Waikato</strong> but hey,<br />
they could be a heap better if they<br />
knew some of the tricks of the<br />
trade,” says Senga.<br />
Everest Group was created<br />
a decade ago when three high<br />
performing career women took<br />
a new direction. After 15 years<br />
in the corporate environment,<br />
Senga stepped back to spend<br />
more time with her children and<br />
refocus. She began consulting<br />
and met “two fantastic women”-<br />
Pam Roa, from Longveld Ltd<br />
and experienced HR professional<br />
Jennifer Kerr. They started the<br />
business – initially from home<br />
and then in office space borrowed<br />
from Longveld.<br />
“Everest Group was founded<br />
at a time when small business<br />
owners were becoming more<br />
Everest Group managing director Senga Allen and director and HR specialist Diane Hallifax.<br />
The team at Everest Group: left to right, Wendy Bright (business support manager), Jean<br />
Schoultz (coach and trainer), Senga Allen (managing director), Libby Gairdner (coach and<br />
trainer), Lisa Anderson (HR specialist), Greg Cateley (HR specialist), Karen Wells (health and<br />
safety specialist), Ann Bonney (HR specialist), Diane Hallifax (director and HR specialist),<br />
Eve Mawston (HR administrator). Absent: Rhonda Riki Riki (health and safety specialist).<br />
aware that good people practices<br />
lead to better strategic outcomes,”<br />
recalls Pam.<br />
“We focused on educating<br />
these leaders on how to use HR<br />
every day to improve their communication<br />
and relationships<br />
with their teams, rather than<br />
treat HR as something done by a<br />
department to the staff.”<br />
Senga says the three women<br />
were passionate about <strong>Waikato</strong><br />
business. “We had this information<br />
we had gathered through our<br />
joint experience and we wanted<br />
to share it with businesses and<br />
make them better.”<br />
Their skills were in demand<br />
and Jennifer was soon head-hunted<br />
by Fonterra. After three<br />
years with Everest Group, Pam<br />
resumed a full-time role at<br />
Longveld.<br />
Enter Diane Hallifax and as<br />
Senga puts it “the planets just<br />
aligned”. As directors at Everest<br />
Group, Senga and Diane work<br />
in a similar way, have similar<br />
backgrounds and experiences<br />
and similar values and ethics.<br />
“We trust each other implacably<br />
and the business runs really well<br />
because of that.”<br />
Diane was a catalyst for<br />
growth in the business and<br />
brought more structure to planning,<br />
according to Senga. From<br />
the start, they would take two<br />
days out every quarter to nut out<br />
what was working well and what<br />
they could grow.<br />
“We’ve had an excellent<br />
team and great relationships but<br />
we don’t take it for granted and<br />
that’s why we take time out from<br />
the business. We work on it, not<br />
just in it,” says Diane.<br />
In the last six years in particular,<br />
Everest Group has had<br />
substantial year-on-year growth.<br />
Senga and Diane work alongside<br />
nine other staff at their office at<br />
<strong>Waikato</strong> Innovation Park where<br />
they’ve been based for eight<br />
years.<br />
The client base is wide; from<br />
small businesses to corporates,<br />
from <strong>Waikato</strong> and Bay of Plentybased<br />
businesses to national and<br />
international.<br />
“Our market is across all<br />
industries – anyone who employs<br />
staff.”<br />
How do they account for their<br />
success?<br />
“We have a great passion<br />
for <strong>Waikato</strong> and we believe in<br />
giving back to <strong>Waikato</strong> through<br />
things such as our involvement<br />
in the not-for-profit sector. We<br />
have great relationships and the<br />
trust of our clients. We know<br />
our clients intimately and are so<br />
involved we become almost an<br />
extension of the team.”<br />
“Another key is our determination<br />
to keep getting better and<br />
make continuous improvements.<br />
“And above all, success is<br />
down to the team.<br />
“We will celebrate this anniversary<br />
with the team because if<br />
it wasn’t for them there would be<br />
no Everest Group. It’s the team<br />
that has that breadth of experience<br />
and the skills so in every<br />
area of our business, clients are<br />
getting exceptional service.<br />
“It’s the team that makes<br />
Everest Group happen.”
WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2016</strong><br />
‘It’s so unfair!’ Why<br />
does the complainant<br />
have to pay?<br />
Intellectual Property<br />
by ben cain<br />
><br />
Ben Cain is an Associate at James & Wells Intellectual Property and a<br />
LEADR accredited mediator. Email: benc@jaws.co.nz | www.jaws.co.nz<br />
15<br />
80383<br />
An exciting step for Simcro <br />
It’s all go for home-grown innovators<br />
Simcro, as the company moves to build on<br />
its acquisition of Hamilton based ISL and<br />
Australian based NJ Philips last September. In<br />
doing so, Simcro strengthened its position as<br />
the largest supplier of speciality packaging and<br />
applicators for global animal health markets.<br />
A major step was consolidation of the<br />
two local businesses and opening of a new<br />
warehouse at the former ISL site in the<br />
Pukete Industrial Estate, on the outskirts of<br />
Hamilton.<br />
Covering 900 square metres, the new<br />
warehouse supports a production floor<br />
area of 1300 square metres and up to 150<br />
staff, including 12 R&D engineers and<br />
100+assembly workers.<br />
Alongside it’s Hamilton base Simcro now<br />
operates the NJ Phillips manufacturing plant<br />
in Australia and fields an expanded overseas<br />
sales team. Four staff are based at Simcro USA<br />
in Kansas City, one is based in the United<br />
Kingdom, two are based in Brazil for the Latin<br />
American market and two are based in Hong<br />
Kong and Shanghai covering Asia.<br />
In Australia, a further 50 staff work at NJ<br />
Philips in New South Wales.<br />
As part of the integration process, Simcro<br />
again enjoyed working with the Everest Group<br />
on a range of critical human resource projects.<br />
13 Kaimiro St, Hamilton, New Zealand<br />
07 846 7723 • info@simcro.com<br />
www.simcro.com<br />
Disputes involving domain names<br />
with .nz extensions (for example,<br />
.nz and .co.nz) can be resolved<br />
using the Dispute Resolution<br />
Service Policy (DRSP).<br />
The DRSP is administered<br />
by the Dispute<br />
Resolution Service<br />
arm of the Domain Name<br />
Commission in Wellington.<br />
The process under the<br />
DRSP is as follows:<br />
- Stage 1: Complainant files<br />
complaint<br />
- Stage 2: Respondent<br />
defends complaint by filing<br />
response (not compulsory)<br />
- Stage 3: Complainant files<br />
reply (if response filed)<br />
- Stage 4: Informal mediation<br />
to try and resolve<br />
dispute (if response filed)<br />
- Stage 5: Expert determination<br />
of the complaint (if no<br />
response filed or mediation<br />
fails)<br />
Assuming the complaint<br />
is defended, and mediation<br />
fails, the whole process takes<br />
about 14 weeks. The DRSP is<br />
without question an excellent<br />
forum for deciding domain<br />
name disputes. It is inexpensive<br />
and, dare I say it, light-<br />
ning fast when compared with<br />
court proceedings. (If only<br />
there was a similar system<br />
for resolving other kinds of IP<br />
disputes...watch this space...)<br />
In my view however the<br />
DRSP has one fundamental<br />
flaw: that in a defended complaint<br />
the complainant has to<br />
pay 100 percent of the expert<br />
determination fee (currently<br />
$2000+GST).<br />
This is unfair. Which is<br />
ironic given the DRSP is<br />
based on the principle of fairness.<br />
Why is it unfair? Because:<br />
one, it does not reflect the<br />
respondent's equal participation<br />
in the dispute resolution<br />
process; and, two, it presents<br />
no incentive for a respondent<br />
to settle during informal<br />
mediation (there being no<br />
financial consequence on the<br />
respondent if settlement is not<br />
achieved). This second reason<br />
often leads respondents<br />
- especially those whose only<br />
goal is to cause a complainant<br />
financial pain - to say 'Why<br />
should I settle? It's no skin off<br />
my nose if I don't.'<br />
Fairness surely demands<br />
that each party to the dispute<br />
pays an equal portion of the<br />
fee. No?<br />
I accept that in an undefended<br />
complaint a complainant<br />
has to pay the entire<br />
fee; but even then a complaint<br />
should, I believe, have<br />
the option to pay a lower fee<br />
for a summary decision, as<br />
complainants have under the<br />
equivalent policy in the UK<br />
on which the DRSP is modelled.<br />
In New Zealand we constantly<br />
trumpet how innovative<br />
we are; how we were the<br />
first to do this, the first to<br />
make that. We also lead the<br />
charge on many other fronts<br />
in fairness and equality. Is it<br />
not then about time we practised<br />
what we preached and<br />
changed the complainant-pays<br />
feature of the DRSP to make<br />
it fair and equal? Also, isn’t<br />
it time we gave complainants<br />
the opportunity to pay less for<br />
a decision in an undefended<br />
complaint? I think so.<br />
For more information and for<br />
expert IP advice contact Ben<br />
on benc@jaws.co.nz.<br />
KPMG: Better <strong>Business</strong> - Fuelling<br />
New Zealand’s Prosperity<br />
Ken Stephens has recently<br />
returned to KPMG Hamilton<br />
as a private enterprise partner.<br />
KPMG’s purpose is Fuelling<br />
New Zealand’s prosperity and<br />
this resonates strongly with Ken.<br />
Ken’s experience and fresh<br />
perspective equips him superbly<br />
for the wide variety of clients<br />
and work that comes with the<br />
territory of being an accountant<br />
in <strong>Waikato</strong>. From individual tax<br />
return preparation to advising<br />
large businesses, Ken and his<br />
team at KPMG are ready to<br />
help.<br />
“It’s all about growing New<br />
Zealand’s economy one business<br />
at a time. In <strong>Waikato</strong> we<br />
have one of the most diverse,<br />
productive and interesting<br />
business environments around.<br />
Individuals and businesses of<br />
all types contributing to our<br />
community, our economy and<br />
our prosperity. I love working<br />
with people and businesses that<br />
are passionate about what they<br />
do – helping them build value,<br />
protect value and realise value.<br />
It’s one of the reasons I returned<br />
to KPMG.”<br />
A Fellow of Chartered<br />
Accountants ANZ, Ken has a<br />
long and strong relationship<br />
with <strong>Waikato</strong>, first moving<br />
here to attend the University<br />
of <strong>Waikato</strong>, a relationship that<br />
continues to this day with Ken’s<br />
involvement with the <strong>Business</strong><br />
School Advisory Board and regular<br />
guest lecturing. He joined<br />
KPMG Hamilton in<br />
the late 1990s as a<br />
graduate and over<br />
the years worked<br />
with many people<br />
and organisations<br />
around the <strong>Waikato</strong>.<br />
Ken left KPMG in<br />
2009 to lead a large<br />
team of accountants<br />
in one of New<br />
Zealand’s biggest<br />
corporates. It was<br />
here that he learnt a<br />
lot about better business<br />
from the inside.<br />
Ken has observed<br />
some themes in the<br />
six months that he<br />
has been back at<br />
KPMG.<br />
“The fundamentals<br />
of better business<br />
remain true – businesses<br />
that clearly understand their<br />
strategy and business objectives,<br />
and that can translate these into<br />
a fit-for-purpose business structure,<br />
with the right governance<br />
and the right internal processes<br />
have a much better chance of<br />
success, in the good times and<br />
the hard times. This is as true for<br />
individuals just starting out as it<br />
is for large companies. It’s not<br />
always easy to get the equation<br />
right, and good advice at the<br />
right time can make all the difference.<br />
We are great at finding<br />
solutions to add a lot of value<br />
to individuals and business at<br />
every stage.”<br />
Whether we’re helping to<br />
structure family companies to<br />
prepare for succession, setting<br />
up appropriate governance<br />
structures to enable growth,<br />
assisting with accounting<br />
resources to help finance teams<br />
get through peak periods, or<br />
helping you rest easy knowing<br />
you have your fundamental<br />
compliance right, our advice is<br />
practical and hands-on, based<br />
on real experience and hard<br />
data: we work in the real world,<br />
just like you.<br />
Like to know more? For a<br />
no-obligation chat about any<br />
issues you or your business is<br />
facing, get in touch with Ken<br />
Stephens at kjstephens@kpmg.<br />
co.nz or call 07 858 6518.
16 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2016</strong><br />
Ultrafast Fibre marks milestone with end<br />
of Hamilton network<br />
Ultrafast Fibre Limited celebrated<br />
the completion of work on<br />
Hamilton’s Ultra-Fast Broadband<br />
(UFB) network with a function at<br />
its Te Rapa office this month.<br />
Hamilton’s completion<br />
marks the conclusion<br />
of a five-year<br />
network build for Ultrafast<br />
Fibre, covering eight urban<br />
centres across the central<br />
North Island.<br />
The local fibre company<br />
began construction of its<br />
3000km UFB network in<br />
2011, which now passes a<br />
total of more than 183,000<br />
businesses, homes and<br />
schools, representing about<br />
13 percent of the national<br />
UFB network.<br />
“We are very proud to have<br />
completed building the fibre<br />
network here in Hamilton,<br />
which is where we originally<br />
started,” says Ultrafast Fibre<br />
CEO, William Hamilton.<br />
“With nearly 63,000<br />
end user premises across<br />
Hamilton now able to connect<br />
and with demand for UFB<br />
continuing to grow, we look<br />
forward to seeing the truly<br />
innovative things that the city<br />
achieves with access to this<br />
new technology.”<br />
Ultrafast Fibre has now<br />
completed network builds<br />
in Hamilton, Tauranga, New<br />
Plymouth, Te Awamutu,<br />
Cambridge, Tokoroa,<br />
Whanganui and Hawera.<br />
<strong>May</strong>or Julie Hardaker says<br />
it is great news for Hamilton<br />
that the UFB build is complete.<br />
“UFB technology provides<br />
many opportunities for business<br />
and the community and<br />
access to UFB is a significant<br />
step forward for Hamilton<br />
and its economy.<br />
“I encourage everyone to<br />
make the most of this new<br />
network and what it enables.”<strong>Waikato</strong><br />
Chamber of<br />
Commerce chief executive<br />
William Durning is encouraging<br />
Hamilton businesses to<br />
maximise the opportunities<br />
the new network brings to<br />
the city. “Having UFB available<br />
now in Hamilton means<br />
our business community has<br />
1. Rohan MacMahon,<br />
Crown Fibre; <strong>May</strong>or Julie<br />
Hardaker and Lee-Ann<br />
Jordon, <strong>May</strong>or’s Office.<br />
2. Margaret Devlin,<br />
Ultrafast Fibre; Amy<br />
Adams, Communications<br />
Minister and William<br />
Hamilton, CEO Ultrafast<br />
Fibre.<br />
3. Darren Stott and Kevin<br />
Oswin, Vector; Vaughan<br />
Baker, My Republic;<br />
Ernie Newman,<br />
Consultant; and William<br />
Durning, <strong>Waikato</strong><br />
Chamber of Commerce.<br />
access to the country’s best<br />
digital infrastructure. “We<br />
have a diverse range of businesses<br />
here in Hamilton and<br />
increasingly they are doing<br />
1<br />
business online. UFB means<br />
they can have fast and reliable<br />
access to customers and<br />
clients across New Zealand<br />
and around the world.”<br />
2 3<br />
<strong>2016</strong> HRT, RED BULL RACING & TEAM VORTEX<br />
CLOTHING IN STORE NOW<br />
51-57 Alexandra Street. Hamilton, New Zealand<br />
email: parts@ebbett.co.nz<br />
Ph 07 839 4832<br />
www.ebbett.co.nz<br />
80012
WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2016</strong><br />
17<br />
The ostrich approach can be a costly one<br />
MacGregor v Corboy Forest<br />
Management Limited<br />
Time and again I read<br />
cases where the employer<br />
has just ignored the<br />
Employment Authority and it<br />
has come back to bite them.<br />
It can be a deliberate strategy<br />
to contain losses, if you don’t<br />
have a leg to stand on, as you<br />
are not adding to your costs<br />
with legal bills. However the<br />
employer can mitigate their<br />
losses by representing themselves<br />
to have their side of the<br />
story heard.<br />
Mr MacGregor started as<br />
a truck driver for Corboy in<br />
January 2015 and signed his<br />
employment agreement a couple<br />
of weeks later. The employment<br />
agreement included a 90 day trial<br />
period.<br />
On March 9, MacGregor<br />
advised the office manager he<br />
wanted a day’s annual leave on<br />
March 28 to attend a wedding<br />
(a Saturday). She acknowledged<br />
the request and he heard nothing<br />
further until the day before the<br />
wedding when he reminded his<br />
boss he would be away the next<br />
day. That evening he received a<br />
text message from his manager<br />
stating that he was expected to<br />
start work at 4am the following<br />
morning. A series of messages<br />
between the pair ensued and the<br />
outcome was that MacGregor<br />
was told that there was no work<br />
from him on Monday if he did<br />
not turn up on the Saturday<br />
because the manager would have<br />
the truck.<br />
MacGregor was concerned<br />
for his position at Corboy so went<br />
into the office on the Monday<br />
to try and resolve the situation<br />
with his manager. Both the truck<br />
and the manager were not on<br />
site but were at the manager’s<br />
house, which was adjacent to<br />
the depot. The manager initially<br />
did not respond to MacGregor’s<br />
texts and eventually, told him<br />
that there would be no work for<br />
MacGregor on Tuesday because<br />
the truck would be in the workshop.<br />
MacGregor turned up on<br />
the site on Tuesday to see the<br />
truck sitting in the yard and he<br />
was advised it had been sitting in<br />
the yard all day on Monday.<br />
MacGregor made repeated<br />
attempts to communicate with<br />
the manager to resolve the situation<br />
but kept being ignored.<br />
He very efficiently lodged a personal<br />
grievance for constructive<br />
dismissal the next day.<br />
Corboy refused to attend<br />
mediation on the basis that there<br />
was no right to a personal grievance<br />
under the trial period provision.<br />
By taking this stance,<br />
the manager was giving up the<br />
first (and cheapest) opportunity<br />
to mitigate the damage from<br />
his earlier actions. The authority<br />
later directed the parties to mediation<br />
but they did not settle.<br />
Corboy initially cooperated<br />
with the Authority investigation<br />
by sending a response to the<br />
authority when the grievance<br />
was raised, but then refused<br />
to respond to further communications.<br />
It therefore gave up<br />
the opportunity to challenge<br />
the information put forward by<br />
MacGregor, which could have<br />
made a significant difference to<br />
the result.<br />
The authority found that the<br />
trial period was void because<br />
the employment agreement was<br />
not signed before the employment<br />
commenced. It also found<br />
that MacGregor’s manager had<br />
ended the employment relationship<br />
- or at least it was foreseeable<br />
that MacGregor would resign<br />
from the text messages that were<br />
sent between them (which is a<br />
test for constructive dismissal).<br />
HR and the Law<br />
> by anne aitken<br />
Anne Aitken, HR Professional<br />
Email: anne@anneaitken.co.nz<br />
Therefore the Authority found<br />
that MacGregor had been unjustifiably<br />
dismissed.<br />
It is an interesting conclusion<br />
to reach as it is normal for the<br />
authority to be more definite<br />
that the dismissal was an actual<br />
dismissal or it was a constructive<br />
dismissal, not that it could be<br />
one or the other.<br />
MacGregor was awarded<br />
$16,548 for hurt and humiliation,<br />
lost wages and to cover<br />
his legal costs. The authority<br />
commented that the level of<br />
award for his legal costs was<br />
higher than usual as a result of<br />
how Corboy conducted its case.<br />
What’s more, had MacGregor<br />
been out of work for longer than<br />
12 days, the costs would have<br />
been much higher.<br />
This situation never needed<br />
to happen and when employers<br />
find it so hard to get good,<br />
enthusiastic workers it is a waste<br />
to lose them in this way. The<br />
manager needed to take a step<br />
back and think about what was<br />
in the long term best interests of<br />
the business. We all get frustrated<br />
with our team from time to<br />
time and that is when we need to<br />
take advice on the best way forward,<br />
express our frustration and<br />
get on with doing the right thing.<br />
Anne Aitken, HR Professional,<br />
anne@anneaitken.co.nz<br />
Job sharing arrives in NZ: new online service<br />
Full-time and part-time are<br />
no longer the only options<br />
when it comes to employment.<br />
Now there’s a third<br />
way: job sharing.<br />
Job sharing is where<br />
two people share one fulltime<br />
position – that is, two<br />
employees do the work of<br />
one, splitting the hours,<br />
responsibilities, benefits,<br />
leave entitlements, and pay<br />
between them. It’s flexible,<br />
it helps skilled people get<br />
into rewarding work, and it’s<br />
great for your work/life balance.<br />
So why don’t more people<br />
do it? The difficulty has been<br />
finding a partner with the<br />
right attitude and skillset to<br />
share a job with – until now.<br />
Enter jobsharing.co.nz, a new<br />
online service that connects<br />
people who want to job share<br />
with other like-minded individuals.<br />
“In New Zealand everyone<br />
now has the right to request<br />
flexible working arrangements<br />
like job sharing, but<br />
until now there hasn’t been<br />
a mechanism for people to<br />
hook up and make it a reality,”<br />
says Kate McCleery,<br />
mother-of-two, former product<br />
development manager,<br />
and founder of jobsharing.<br />
co.nz.<br />
“That’s why I set up the<br />
website, which enables people<br />
interested in job sharing<br />
to register and view other<br />
members in their area and/or<br />
sector. Then they can easily<br />
and privately connect with<br />
people who suit them and<br />
take it from there.”<br />
The website offers advice,<br />
practical guides, and toolkits<br />
to help people set up a job<br />
sharing arrangement with a<br />
partner and their employer.<br />
And it’s all done on a ‘pay<br />
what you want’ basis where<br />
members are free to pay as<br />
much or as little as they feel<br />
the service is worth.<br />
The idea for the website<br />
occurred to Kate after her<br />
second child started going to<br />
kindergarten. She wanted to<br />
get back into the workforce<br />
but full-time employment<br />
was out because of her kids<br />
and part-time work tended to<br />
be dull, low-level, and lowpaid.<br />
She was familiar with<br />
job sharing from her experiences<br />
working in the United<br />
Kingdom but found it hard to<br />
find someone with a similar<br />
skillset to partner with.<br />
“So I set up jobsharing.<br />
co.nz to help people connect<br />
with others who also want to<br />
job share,” she says.<br />
Job sharing enables<br />
employees to progress their<br />
careers, learn from their<br />
job-sharing partner, and get<br />
mutual support and encouragement<br />
on the job, while<br />
retaining the ability to switch<br />
off and hand over responsibility<br />
to someone else.<br />
For employers, it’s a great<br />
way to attract, retain, and<br />
progress talent. It reduces<br />
absenteeism and provides<br />
better continuity, including<br />
extra cover for holidays,<br />
sickness, leave, peak periods,<br />
etc. It brings a wider range of<br />
skills and experience into the<br />
company and often increases<br />
productivity (various studies<br />
have shown up to a 30 percent<br />
improvement).<br />
Typical job share candidates<br />
are parents returning<br />
to work, people heading into<br />
retirement, students, people<br />
with caring responsibilities<br />
(like looking after ageing<br />
parents), or people who want<br />
to pursue other activities<br />
(such as athletes).<br />
The Helm Charity Golf Day<br />
in support of<br />
Angel Casts • Huggable Hearts • Angel Gowns<br />
Thank you to all sponsors and supporters<br />
<strong>Business</strong> <strong>News</strong><br />
12642
18 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2016</strong><br />
Have your say on the<br />
Founders Theatre<br />
Founders Theatre is broken – that’s old news.<br />
The question now is what does the city of<br />
Hamilton do about it?<br />
While administrators hurriedly go<br />
about the job of trying to find homes<br />
for the many productions and shows<br />
planned at the Founders, Hamilton City<br />
Council has decided to ask the people<br />
for their views. The consultation<br />
process is expected to run for four<br />
weeks through <strong>May</strong>.<br />
The Founders Theatre has been<br />
part of this city for 54 years and this<br />
is a discussion the city’s business<br />
community should be involved in.<br />
So here at <strong>Waikato</strong> <strong>Business</strong> <strong>News</strong>,<br />
we want to know what you think.<br />
We’ve launched the first of our<br />
monthly opinion polls to gauge your<br />
views on the three options put forward<br />
by the council. To vote go to wbn.co.nz.<br />
The three choices open<br />
to the council are:<br />
Redevelop the theatre costing about<br />
$20 million<br />
Demolish and rebuild costing about<br />
$50 million<br />
Mothball the theatre and walk away<br />
Tell us what you think<br />
Visit wbn.co.nz and cast your vote in our weekly poll<br />
Demolition and<br />
construction<br />
of a new theatre,<br />
at a cost of about<br />
$50m<br />
Permanent<br />
closure and<br />
demolition of<br />
Founders<br />
Redevelopment<br />
of the theatre at<br />
a cost of about<br />
$20m<br />
Check out the results in the next issue of <strong>Waikato</strong> <strong>Business</strong> <strong>News</strong><br />
New laws mean shake up on the employment front<br />
Just in case you thought<br />
things might finally settle<br />
down having navigated<br />
the financial year’s end,<br />
Parliament has decided to<br />
keep you on your toes.<br />
It has passed sweeping<br />
reforms targeting the<br />
Employment Relations Act,<br />
Holidays Act, Minimum<br />
Wage Act, Parental Leave and<br />
Employment Protection Act<br />
and Wages Protection Act.<br />
A number of changes came<br />
into force on <strong>April</strong> 1 and we<br />
expect these to have quite an<br />
impact on the workplace. It is<br />
important to get on top of the<br />
changes now to avoid hefty<br />
penalties coming your way.<br />
Paid parental leave is one<br />
area that looks a bit different<br />
under the new law. The entitlement<br />
extension from 14 to<br />
18 weeks heralded in Budget<br />
2014 is now here, along with<br />
increased employee flexibility<br />
within the scheme. The biggest<br />
changes are that leave doesn’t<br />
have to be taken as a solid<br />
block and casual and seasonal<br />
workers are now eligible; as<br />
are a wider group of primary<br />
carers (anyone who is primarily<br />
responsible for the upbringing<br />
of a child under six years<br />
of age, not just biological or<br />
adoptive parents). If you have<br />
employees who may be eligible<br />
for paid parental leave it<br />
will be important to give careful<br />
consideration to the new<br />
criteria.<br />
The changes are aimed at<br />
striking a fine balance between<br />
giving employees more certainty<br />
in terms of employer<br />
obligations, while maintaining<br />
flexibility in an increasingly<br />
dynamic market. So-called<br />
“zero-hour contracts” are one<br />
of the main practices caught<br />
in the crosshairs of reform.<br />
Employers can no longer<br />
require employees to be available<br />
to work without a ‘genuine<br />
reason’ for doing so and without<br />
‘reasonable compensation’.<br />
Employers are now precluded<br />
from cancelling shifts without<br />
‘reasonable notice or compensation’.<br />
In addition, ‘unreasonable<br />
restrictions’ on employees<br />
having secondary employment<br />
are also now off the table.<br />
Now is the time to seek<br />
legal advice if any of these<br />
changes sound as though they<br />
could affect the way your business<br />
operates. Discussions<br />
with the Ministry of <strong>Business</strong>,<br />
Innovation and Employment<br />
suggest that employers will<br />
Law Matters<br />
><br />
by Carolyn Gardner<br />
Senior solicitor at Norris Ward McKinnon<br />
Email: carolyn.gardner@nwm.co.nz | www.nwm.co.nz<br />
have a 12 month grace period<br />
to comply with the new rules.<br />
Those 12 months ought to be<br />
used wisely as the new legislation<br />
gives enforcement of<br />
employment standards much<br />
sharper teeth. Serious breaches<br />
will now attract sanctions<br />
potentially greater than $100k<br />
as opposed to the previous<br />
maximum of $10k. Employers<br />
also run the risk of being publicly<br />
named for breaches of<br />
minimum standards. Don’t be<br />
one of them!<br />
This article is intended to<br />
provide a general guide on this<br />
topic. Legal advice should be<br />
sought about your specific circumstances.
from the ground up<br />
WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2016</strong><br />
19<br />
Climate Zone goes from strength to strength<br />
Experienced Hamilton business<br />
Climate Zone is going from<br />
strength to strength and its<br />
growth will only increase since<br />
becoming part of Excel – New<br />
Zealand’s leading refrigeration<br />
specialists.<br />
The newly completed Tetrapak building<br />
Climate Zone has<br />
been a fixture in the<br />
<strong>Waikato</strong>’s construction<br />
scene for nearly a decade<br />
with a host of satisfied<br />
clients. The company has<br />
a reputation in the market<br />
for its experienced and<br />
competent staff with great<br />
problem-solving skills, producing<br />
unbeatable results.<br />
Climate Zone’s resume<br />
includes providing medical<br />
gas systems at <strong>Waikato</strong><br />
Hospital and it has been heavily<br />
involved in the recent hospital<br />
campus redevelopment.<br />
The company’s mechanical<br />
design and build solutions<br />
for air conditioning,<br />
heating and ventilation have<br />
seen it complete major projects<br />
at the recently opened<br />
Tetra Pak building at <strong>Waikato</strong><br />
Innovation Park, as well<br />
as at Claudelands Arena<br />
and <strong>Waikato</strong> University’s<br />
Performing Arts Centre.<br />
Alongside its experienced<br />
team members, Climate Zone<br />
has three talented apprentices<br />
and is well known for its high<br />
level of training.<br />
Excel Refrigeration &<br />
Air Conditioning Ltd, which<br />
Climate Zone has joined<br />
forces with, is a 100 percent<br />
New Zealand-owned company<br />
focused on delivering the<br />
highest possible refrigeration<br />
service and project solutions<br />
around the North Island.<br />
Excel has extensive experience<br />
in the New Zealand<br />
dairy, cold storage, food processing<br />
and meat industries<br />
and it can boast many large<br />
and high profile projects.<br />
For example, Excel<br />
Mechanical, a division of<br />
Excel, recently completed an<br />
Installation of a platform for outdoor units at the university<br />
especially challenging project<br />
at New Plymouth’s Len Lye<br />
centre. With so many forms<br />
of artwork displayed at the<br />
museum, the heating, cooling<br />
and ventilating systems had<br />
to be humidity controlled.<br />
Climate Zone’s move into<br />
Excel’s group brings advantages<br />
for both Excel and<br />
Climate Zone. Climate Zone<br />
brings a more project-focused<br />
approach while Excel,<br />
with twelve branches from<br />
Auckland to Wellington,<br />
brings the backing of a bigger<br />
company. This means<br />
better buying power, more<br />
engineering and technical<br />
support and with a team of<br />
130 around the North Island,<br />
bigger capacity for large jobs.<br />
More than ever, it<br />
ensures that Climate Zone is<br />
<strong>Waikato</strong>’s go to provider for<br />
design and build air conditioning,<br />
heating and ventilation<br />
systems of any size or<br />
complexity.<br />
The Climate Zone office and workshop in Frankton<br />
We are reliability, experience and have<br />
a strong industry reputation<br />
HVAC Installation • Medical Gases • Servicing & Maintenance • Design & Build<br />
We pride ourselves on our technical knowledge and experience.<br />
All our projects are well managed and backed up by programs<br />
incorporating detailed Health & Safety documentation. HVAC staff<br />
have regular training in the use of equipment, first aid and site safety.<br />
We can offer a complete service which can include the<br />
commissioning of the systems on completion, record drawing and<br />
operations & maintenance manuals.<br />
Our team of experienced engineers and fitters includes 3<br />
apprentices and highlights our commitment to continuing<br />
education and training.<br />
39 Colombo Street, Frankton, Hamilton<br />
07 847 0803 | www.climatezone.co.nz<br />
30343
20 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2016</strong> From the Ground up<br />
University plans<br />
research centre in<br />
Hawke’s Bay<br />
Greater access to tertiary<br />
courses in specialist<br />
areas such as<br />
marine science without having<br />
to leave Hawke’s Bay<br />
may get a little easier from<br />
now on, following the signing<br />
of a Memorandum of<br />
Understanding between the<br />
University of <strong>Waikato</strong> and<br />
Napier City Council.<br />
Areas both organisations<br />
share interests in and have<br />
agreed to work together on<br />
are economic development,<br />
the environment, high performance<br />
sport, water management<br />
and marine science.<br />
Napier City Council has<br />
offered the former Community<br />
Development space in its<br />
library building to the university<br />
for up to three years.<br />
The intention is to establish<br />
a research centre to develop<br />
research projects in the bay,<br />
and work with the council<br />
on an education/innovation/<br />
entrepreneurship precinct for<br />
Napier. The university will<br />
work with the council to set<br />
up the new office in Napier<br />
and anticipates opening by the<br />
middle of this year.<br />
All aspects of tree care and<br />
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Tree Specialist:<br />
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Honorary Doctorates for former<br />
vice-chancellor and bishops<br />
The University of <strong>Waikato</strong><br />
was to confer three<br />
Honorary Doctorates<br />
this month: former Vice-<br />
Chancellor Emeritus<br />
Professor Roy Crawford,<br />
Archbishop Sir David Moxon<br />
and Emeritus Bishop Denis<br />
Browne. Emeritus Professor<br />
Crawford was recognised at a<br />
graduation this month for his<br />
contribution to engineering<br />
and his former leadership of<br />
the university.<br />
Archbishop Sir David,<br />
currently the Archbishop of<br />
Canterbury’s Representative to<br />
the Holy See in Rome, and<br />
former Bishop of Hamilton<br />
Emeritus Bishop Denis were<br />
80242<br />
David Moxon<br />
also this month jointly recognised<br />
for their leadership and<br />
contributions to the <strong>Waikato</strong><br />
community.<br />
PAUA Architects makes mark<br />
with community projects<br />
PAUA Architects’ ongoing<br />
relationship with Hamilton<br />
Boys’ High School has<br />
just produced a new purpose-built<br />
Student Services<br />
Centre at the school.<br />
You may have spotted it<br />
across the fields. While continuing<br />
the school’s red brick<br />
exterior tradition, architect<br />
Geoff Lentz has distinguished<br />
this building from the teaching<br />
buildings on campus with<br />
the striking use of decorative<br />
cedar detailing. Hot on the new<br />
centre’s heels at the school,<br />
construction has just started on<br />
the conversion of the former<br />
sick bay space, (moved to the<br />
new Student Services Centre),<br />
into a boardroom. PAUA is<br />
also working with the school<br />
to develop plans for a marae<br />
on campus.<br />
Another school/community<br />
venture PAUA is involved with<br />
has just received the green light<br />
from Fairfield College Board of<br />
Trustees. The Fairfield Project<br />
is a proposed sustainable education<br />
centre to be developed<br />
on surplus land at the college.<br />
With seed funding from The<br />
Bryant Trust, the Kukutaruhe<br />
Education Trust will now proceed<br />
with further community<br />
and stakeholder consultation.<br />
The PAUA team will use the<br />
feedback to develop earlier<br />
loose concept sketches into<br />
more detailed design, helping<br />
bring the project to life.<br />
Other community projects<br />
the practice is involved with<br />
are also stepping up a gear.<br />
PAUA is working with One<br />
Victoria Trust on seismic<br />
strengthening and upgrades to<br />
off-stage areas at Hamilton’s<br />
Meteor Theatre. And Embassy<br />
Roy Crawford<br />
An Honorary Doctorate is<br />
the highest honour the university<br />
bestows and is awarded<br />
to those who have made sig-<br />
The PAUA Architects-designed Student Services Centre at<br />
Hamilton Boys’ High School.<br />
Park’s redevelopment will<br />
soon see replacement of unreliable<br />
and unappealing toilets<br />
with a new Rocky Horrorthemed<br />
container ‘pavilion’<br />
housing public toilets and a<br />
‘green room’ where performers<br />
using the park can prepare.<br />
PAUA’s architectural heritage<br />
expertise has also been<br />
in demand lately, consulting<br />
on several alterations to heritage-listed<br />
houses and converted<br />
commercial buildings.<br />
This is a particular area of<br />
interest and experience for the<br />
company’s principal, Antanas<br />
Denis Browne<br />
nificant contributions to the<br />
university, the <strong>Waikato</strong> region<br />
and wider New Zealand community.<br />
Procuta, who is also on Waipa<br />
District Council’s Heritage<br />
Panel.<br />
Also on PAUA’s radar have<br />
been the new Health & Safety<br />
regulations. Construction is<br />
the obviously risky side of<br />
architecture, but consideration<br />
of health and safety at design<br />
stage can minimise risks to<br />
building users, and during<br />
building maintenance. PAUA’s<br />
consultative process is a key to<br />
designing buildings fit – and<br />
safe - for purpose, by considering<br />
how occupants will<br />
actually use the spaces.<br />
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where your point of view is listened to and valued.<br />
Call us today on 07 839 6521 and tell us what you want.<br />
pauaarchitects.co.nz
From the Ground up<br />
Cheal’s one stop shop<br />
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With a history spanning 75 years,<br />
Cheal offers extensive expertise<br />
across the fields of engineering,<br />
surveying, resource management<br />
planning and 3D laser scanning.<br />
An award-winning, multi-disciplinary<br />
consultancy<br />
with offices<br />
throughout the central North<br />
Island, Cheal has recently<br />
opened a branch in Hamilton<br />
offering their full range of<br />
services.<br />
When it comes to any type<br />
of land development, Cheal is<br />
able to offer a one stop shop,<br />
assisting you with every aspect<br />
of your project. Their planners<br />
will guide you through the<br />
requirements of the Resource<br />
Management Act, liaising with<br />
council to obtain any resource<br />
consents required. Cheal engineers<br />
will design and oversee<br />
the construction of infrastructure<br />
needed to complete your<br />
development. This includes<br />
WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2016</strong><br />
Meth<br />
Meth contaminated<br />
contaminated houses<br />
houses<br />
houses –<br />
–<br />
the Meth elephant contaminated the in the room houses room –<br />
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causing a lot of damage!<br />
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Cheal is recognised throughout<br />
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Using 3D scanning technology<br />
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Meth Meth contaminated state state houses houses have have<br />
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22 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2016</strong> From the Ground up<br />
Great service from start to finish<br />
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Methamphetamine affects one<br />
in every four New Zealanders<br />
and has become one of the most<br />
serious drug problems of our<br />
time.<br />
But what is a<br />
Methamphetamine<br />
lab? Illegal methamphetamine<br />
labs use explosive<br />
substances which leave<br />
highly toxic residues from<br />
fumes and chemicals that<br />
permeate walls, carpet,<br />
wood and plaster.<br />
The health risks include<br />
burns, respiratory and neurological<br />
damage. The legal<br />
risks include liability for<br />
health issues among people<br />
using the premises. If that’s<br />
not bad enough, the clean-up<br />
team also has to watch out for<br />
needles, contaminated glassware<br />
and blood. Returning a<br />
building to a state that is fit<br />
for human occupation calls<br />
for specialist knowledge and<br />
skills.<br />
At Property Services<br />
Unlimited, our team led by<br />
operations manager Glen<br />
Smith have worked with<br />
Housing New Zealand<br />
Corporation and insurance<br />
companies here in <strong>Waikato</strong><br />
using a three-step process to<br />
ensure you have a meth free<br />
home or business. Nothing is<br />
overlooked. We will take care<br />
of everything from curtains<br />
and drapes to contaminated<br />
soils, and we will work with<br />
the independent testing laboratory<br />
to provide pre and<br />
post-decontamination testing.<br />
Join us today and fight the<br />
war on methamphetamine in<br />
our homes and our communities.<br />
To learn more call us<br />
today or visit our website.<br />
PreParation, Placing & finishing<br />
foundations, driveways & more<br />
exPosed, coloured and Plain concrete<br />
Internal health of a building<br />
is a clean one<br />
contact<br />
30287<br />
Matt Carson 027 417 9086<br />
totalconcretesolutions1@gmail.com<br />
30438<br />
www.psu.co.nz<br />
From concept to reality – full design and build specialists<br />
Kingsbeer Construction Ltd<br />
5 Karewa Place Te Rapa<br />
phone 07 8466442 or mobile 0274 439 136<br />
email paulk@steelshedsystems.co.nz<br />
www.steelshedsystems.co.nz
WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2016</strong><br />
23<br />
You are beautiful – LOVE how you look<br />
•When it comes to boosting the priceless feeling of wellbeing<br />
and physical confidence, Hamilton boasts a dream team<br />
of highly qualified and experienced professionals – at Jeunesse<br />
MedSpa, one of the city’s best kept secrets.<br />
This premier destination<br />
for advanced skin care and<br />
cosmetic enhancements not<br />
only boasts state of the art<br />
facilities, but it is headed<br />
up by an impressive team of<br />
doctors who use the latest<br />
research, have access to the<br />
most sophisticated training<br />
and equipment available on<br />
the market today and totally<br />
understand the importance<br />
of looking and feeling your<br />
best.<br />
And yet while the surroundings<br />
and team are clearly top<br />
tier, the Jeunesse MedSpa<br />
team are reassuringly welcoming<br />
and approachable to<br />
people of all ages and backgrounds,<br />
from teenage acne<br />
concerns through to those<br />
wanting to experience the subtle<br />
benefits of the latest non<br />
surgical cosmetic appearance<br />
medicine techniques.<br />
Dr Kirshni Appanna is highly<br />
regarded in the cosmetic medicine<br />
field. She was one of<br />
two doctors to introduce the<br />
Vampire series of treatments<br />
(Vampire Facelift®, Vampire<br />
Facial®, Vampire Breast Lift®,<br />
O-Shot® and Priapus Shot®) to<br />
New Zealand and is currently an<br />
international trainer for these<br />
treatments. The experienced<br />
cosmetic medicine physician<br />
is also a Fellow and education<br />
officer of The New Zealand Society<br />
of Cosmetic Medicine.<br />
Cosmetic medicine is a new<br />
and evolving field of medicine<br />
and Kirshni, with Dr Johnathan<br />
Armstrong, an experienced<br />
cosmetic physician, enjoy the<br />
combination of art and science<br />
needed for non surgical cosmetic<br />
enhancements. All Jeunesse<br />
treatments are medically<br />
proven and are carried out and<br />
supervised by our team of expert<br />
doctors.<br />
Linda Burgess is a qualified<br />
Dermal Therapist with over 20<br />
years of industry experience.<br />
Specialising in dermal therapy<br />
procedures, she performs<br />
a range of treatments including<br />
skin analysis ,facial rejuvenation<br />
therapy , skin care<br />
planning, epidermal resurfacing<br />
techniques and light-based<br />
therapies to successfully treat<br />
common skin conditions in a<br />
safe and professional manner.<br />
Treat yourself to a fresh look<br />
secure in the knowledge that<br />
you are in professional caring<br />
hands, with the Jeunesse Med-<br />
Spa team.<br />
Ask about the Saving Face payment<br />
plan and QCard options.<br />
jeunesse.co.nz<br />
Jeunesse MedSpa<br />
specialises in:<br />
• Wrinkle reduction<br />
• Dermal fillers<br />
• Skin Needling<br />
• Platelet Rich Plasma<br />
• Vampire Facial ®<br />
• Vampire Facelift ®<br />
• Vampire Breast lift ®<br />
• Vampire O-Shot ® or Priapus Shot ®<br />
• IPL Hair Reduction<br />
• Acne/scar treatment<br />
• Pigmentation treatment<br />
• Mole and skin tag removal<br />
• Facial red vein treatment<br />
• Medical grade skin care<br />
• Medical microdermabrasion<br />
274 Peachgrove Road, Five-X-Roads, Hamilton<br />
T: 078536677<br />
20488
24 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2016</strong> WAIKATO BUSINESS NEWS child <strong>April</strong>/<strong>May</strong> focus <strong>2016</strong><br />
A dental procedure worth travelling for<br />
Over the past 13 years Old Villa Dental’s Dr. Nettie Eksteen<br />
has become the most experienced practitioner in NZ using<br />
Waterlase® technology for effectively relieving tongue-ties for<br />
people of all ages. Families travel from all over New Zealand<br />
for treatment of their children at Old Villa Dental in Hamilton<br />
and Dr. Nettie has successfully treated thousands of cases.<br />
By Geoff Taylor<br />
Using Waterlase® technology<br />
babies are even able to feed immediately<br />
after having the procedure<br />
done and healing happens much<br />
faster than with any other technique.<br />
The Waterlase® makes it possible<br />
to comfortably perform soft tissue<br />
surgical procedures without the<br />
need for scalpels or scissors which<br />
causes bleeding, swelling and postoperative<br />
pain.<br />
In days gone by this used to pose<br />
a huge challenge for parents who<br />
feared a painful experience for their<br />
children.<br />
Back in 2003 Dr. Henk Eksteen,<br />
Dr. Nettie’s father in law, pioneered<br />
the process for effectively treating<br />
tongue-tied and lip-tied infants who<br />
have difficulty breastfeeding.<br />
He was the first dentist in NZ to<br />
use the Waterlase® for Frenectomies<br />
and among the first in the world.<br />
He enjoys mentoring the new up<br />
and coming clinicians and Dr. Nettie<br />
has been a star pupil.<br />
Today Dr. Nettie Eksteen, who in<br />
addition to her Bachelors Degree in<br />
Dental Surgery, also holds a Bachelor<br />
of Science with Honours majoring<br />
in Anatomy, contributes a thorough<br />
understanding of the anatomy<br />
involved and the in-depth training<br />
she received in Waterlase® technology<br />
overseas, for her success.<br />
Having performed thousands<br />
of frenectomies over the past 13<br />
years, with her youngest patient<br />
a mere three hours old, she<br />
uses the Waterlase® because<br />
it is gentle and offers the fastest<br />
healing rate available for<br />
parents who do not want to<br />
put their children through the<br />
ordeal of general anesthesia<br />
or the post-operative discomfort<br />
associated with traditional<br />
methods.<br />
Dr Nettie’s approach is so gentle<br />
that some babies even sleep through<br />
the entire procedure.<br />
To find out more about their<br />
wide range of services including<br />
orthodontics, dental implants,<br />
restoravive dentistry and<br />
surgery, contact Old Villa<br />
Dental at (07) 856 4116.<br />
They are conveniently<br />
located on 24 Grey street<br />
with plenty of parking,<br />
open long hours<br />
from 7am–8pm<br />
and always available<br />
for dental<br />
emergencies any<br />
time, any day.<br />
At Old Villa Dental, parents travel from all over New Zealand for treatment for their children.<br />
Quality dentistry to suit busy<br />
business diaries<br />
Featured Services<br />
• Same Day Dentistry<br />
• Emergency Appointments<br />
• Frenectomies<br />
• Full Mouth Dental Restoration<br />
• Cosmetic Dentistry<br />
• Orthodontics<br />
• Dental Implants<br />
• CEREC Crowns, Inlays, Onlays<br />
• Sedation Dentistry<br />
• Oral Cancer Tests<br />
• Family Dentistry<br />
• Periodontics<br />
• Root Canal Treatments<br />
• Oral Hygiene<br />
• Teeth Whitening<br />
At Old Villa Dental, our whole team work tirelessly<br />
to provide quality, pain free dentistry at affordable<br />
prices to patients from all over the <strong>Waikato</strong> and<br />
beyond. We pursue a high professional standard<br />
in dentistry, and enjoy keeping abreast of the latest<br />
technology through continued education.<br />
We offer up to 24 months interest free payment<br />
options through Q Card as well as other payment<br />
plans such as GE Money. *Normal conditions apply.<br />
For your comfort we offer our patients the following<br />
complimentary choices:<br />
• Rocket Locally Roasted Coffee<br />
• Relaxing Hand Massages<br />
• Hot Towels<br />
• Alkaline Water<br />
• Ultrasonic Jewelery Cleaning<br />
• Warm Blankets<br />
0800 142 717<br />
Open 7am - 8pm<br />
Mon-Fri<br />
www.oldvilladental.co.nz<br />
facebook.com/oldvilladental<br />
Full Panoramic X-rays usually cost $100 each<br />
$87<br />
Save<br />
$135<br />
Our most in-depth<br />
oral examination<br />
Includes:<br />
- Panoramic X-Ray<br />
- Low radiation digital x-rays<br />
- Full Dental Examination includes<br />
Orthodondic and Cosmetic<br />
Dental Consultation<br />
Present this voucher to take advantage of<br />
this offer Expires June 30, <strong>2016</strong> #wfl0715
child focus<br />
Montessori @ Rimu a<br />
“hidden gem”<br />
A "hidden gem" is how Montessori<br />
@ Rimu is often described. Many<br />
people are now discovering this<br />
special place situated in the<br />
Forest Lake area of Hamilton.<br />
Montessori @ Rimu is<br />
the only Montessori<br />
centre on the west<br />
side of the <strong>Waikato</strong> River.<br />
With well experienced and<br />
trained Montessori Teachers as<br />
well as a creative art teacher,<br />
children from two to six years of<br />
age thrive in this unique learning<br />
environment. The children<br />
continue their life-long journey<br />
of "learning for life "under<br />
the Montessori philosophy of<br />
independence, respect for themselves<br />
and others.<br />
Montessori @ Rimu can<br />
boast a natural outdoor playground<br />
filled with fruit trees,<br />
lawns, gardens and a bark filled<br />
climbing frame area.<br />
Meanwhile, the happy sound<br />
of sweet voices and tambourines,<br />
shakers, maracas, triangles and<br />
drums echoes through the atmosphere<br />
from the specialised music<br />
programme.<br />
Each term topic covered<br />
includes parent participation,<br />
involving the wider community<br />
(if needed), books, art and crafts,<br />
food and small group activities.<br />
We maintain an online<br />
E-portfolio of the children’s<br />
work and the software we use<br />
is Storypark which allows us to<br />
publish the learning stories, photos<br />
and open up a conversation<br />
with the parents about their child.<br />
We leave the last word to<br />
parent Bianca Brauer whose<br />
son Maximilian Allen attends<br />
our preschool. "Max has been<br />
attending Montessori @ Rimu<br />
for three months now and we<br />
have seen him grow enormously<br />
in that time. His helpfulness and<br />
independence have developed so<br />
much, which I believe is thanks<br />
to the loving, caring, attentive<br />
and experienced people and<br />
environment.<br />
“Finding out about and<br />
choosing this kindy, has been a<br />
real blessing."<br />
“As a child care worker myself.<br />
I visited several child care<br />
centres in the area. On initial<br />
inspection Montessori @ Rimu<br />
was so peaceful .I wanted something<br />
more than the usual hectic<br />
atmosphere most daycares provided.”<br />
Testimony of Tammy Owens,<br />
mother of Kayley Prestidge-<br />
Owens<br />
WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2016</strong><br />
Chipmunks makes day<br />
care an easy option<br />
With our busy work lives,<br />
wouldn’t it be nice not to be<br />
rushing our children around so<br />
much before and after school?<br />
Chipmunks Playland and<br />
Café before and after<br />
school care for five to<br />
11 year olds - complete with a<br />
drop off and pick up service -<br />
provides a way around those<br />
stressful rush hour drives.<br />
The Te Rapa facility’s before<br />
school service starts at 7am and<br />
Chipmunks provides breakfast,<br />
entertainment and activities<br />
for children before dropping<br />
them off at schools all around<br />
Hamilton. Already the service<br />
extends to four city schools as<br />
well as Te Kowhai School and<br />
<strong>Waikato</strong> Montessori Education<br />
Centre in Tamahere. Whatever<br />
school is involved around<br />
Hamilton, Chipmunks can<br />
accommodate it.<br />
For after school care, children<br />
are picked up from school,<br />
brought back to Chipmunks<br />
where they are helped with<br />
homework if required, and given<br />
plenty to do until parents pick<br />
them up by 6pm. Before school<br />
care costs $15 and after school is<br />
$20 per day.<br />
There is always a lot of fun<br />
and continual supervised activities<br />
such as arts and crafts, baking,<br />
sports, dance competitions,<br />
colouring in and games. Not to<br />
mention the fabulous on-site<br />
attractions such as Chipmunks’<br />
famous 10-foot inflatable<br />
slide and Indoor Adventure<br />
Playground. Chipmunks’ owner<br />
Kylie Owen says the young and<br />
enthusiastic staff are determined<br />
to ensure children never get<br />
bored.<br />
“We want to keep things fresh<br />
for them so they always want to<br />
come back,” she says.<br />
Kylie says Chipmunks has a<br />
very open communication policy<br />
with parents and will act on their<br />
feedback.<br />
“It’s all about improving the<br />
programme for the children.<br />
We’ve always found it pays to<br />
listen,” she says, adding that parents<br />
will often grab a coffee and<br />
relax at Chipmunks café and take<br />
some time out.<br />
Chipmunks is approved<br />
by the Ministry of Social<br />
Development, Child Youth and<br />
Family and WINZ subsidies are<br />
available for qualifying families.<br />
Chipmunks offers 12 weeks<br />
25<br />
of holiday programmes each<br />
year from 7.30am till 6pm each<br />
weekday. It’s a structured exciting<br />
programme for children, featuring<br />
excursions on Tuesdays<br />
and Thursdays and plenty to do<br />
to keep them active and interested<br />
throughout the week.<br />
“We tend to make Fridays a<br />
low key day so the kids can chill<br />
out before they go home for the<br />
weekend,” says Kylie.<br />
“We find they get quite tired<br />
towards the end of the week. We<br />
don’t want parents picking up<br />
grisly children.”<br />
Monday, Wednesday and<br />
Fridays are $45, excursion days,<br />
$55 and $210 buys a whole week<br />
of care.<br />
Children get morning tea and<br />
afternoon tea and just have to<br />
bring their own lunch.<br />
Until <strong>May</strong> 15, anyone who<br />
enrols and brings children to<br />
either before or after school<br />
care or the holiday programme,<br />
goes into the draw to win premium<br />
tickets to Ice Age Live at<br />
Claudelands Event Centre.<br />
Our focus: To provide children with a<br />
learning environment which cultivates:<br />
- Independence<br />
- Concentration<br />
- Social interactions<br />
- Freedom of choice<br />
What we also offer:<br />
- Language development<br />
- Problem solving abilities<br />
- Competency skills<br />
- Music sessions<br />
- We have structured programs, which we run on term basis<br />
- Competitive affordable fees and sessions<br />
- Qualified, registered and caring educators<br />
- 20hours / week with 4hours / day sessions for all 2years<br />
and above<br />
If you would like to visit the centre please feel free to call and<br />
set a time with Rosemary, Marie-Claire or Lois.<br />
Enrol in our<br />
Before/After School Care<br />
and/or<br />
Holiday programme<br />
and go in<br />
the draw<br />
TO WIN<br />
4 VIP tickets to<br />
ICE AGE<br />
LIVE<br />
30468<br />
Enroll this month and the next 4 weeks are free (Conditions apply)<br />
Opening hours: 7.30am – 5.30pm | Age group: 2 – 5 years<br />
163 Rimu Street, Maeroa, Hamilton. Phone: 07 847 2172<br />
Email: 163rimustreet@gmail.com | www.montessoriatrimu.co.nz<br />
Terms and Conditions – must be new enrolments, can<br />
be either holiday programme or before/after school<br />
care. Children must attend programme on enrolled days<br />
otherwise entry is invalid. Account must be current at<br />
time of prize draw. Prize is not transferrable for cash.<br />
Competition runs from 01 <strong>April</strong> – 15 <strong>May</strong> <strong>2016</strong>.<br />
80304
26 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2016</strong> child focus<br />
Action<br />
Indoor Action<br />
Indoor Sports<br />
Hamilton Sports<br />
Hamilton<br />
5 years and over $12<br />
4 years and under $6<br />
5 years and over $12<br />
4 years and under $6<br />
For Family<br />
Fun!<br />
Fun!<br />
For Family<br />
NETBALL | CRICKET<br />
FOOTBALL NETBALL | | CRICKET DODGE BALL<br />
FOOTBALL | DODGE BALL<br />
Corner Duke Street and Aztec Place,<br />
Hamilton<br />
Corner Duke Street and Aztec Place,<br />
Ph: Hamilton 07 847 1653<br />
hamilton@actionindoorsports.comm<br />
Ph: 07 847 1653<br />
www.actionindoorsports.com/hamiltonton<br />
hamilton@actionindoorsports.comm<br />
www.actionindoorsports.com/hamiltonton<br />
HAMILTON’S<br />
HAMILTON’S<br />
MASSIVE<br />
MASSIVE<br />
INDOOR<br />
PLAYGROUND INDOOR<br />
PLAYGROUND<br />
Corner Duke Street and Aztec Place,<br />
Hamilton<br />
Ph: Corner 07Duke 847 Street 1653and Aztec Place,<br />
hamilton@inflatableworld.co.nz<br />
Hamilton<br />
www.inflatableworld.co.nz<br />
Ph: 07 847 1653<br />
6779052AA<br />
hamilton@inflatableworld.co.nz<br />
www.inflatableworld.co.nz<br />
Are you brave enough to drop?<br />
Here’s your chance to abseil down<br />
the Deloitte building for <strong>Waikato</strong> kids!<br />
Join bosses from Health Share, <strong>Waikato</strong> Regional<br />
Council, IRD, Stafford Engineering and more!<br />
Raise funds individually or as a team to help bring youth<br />
development programmes to more than 2750 youth in <strong>2016</strong><br />
12th June <strong>2016</strong><br />
Limited to 50 brave bosses and spots are filling fast!<br />
Contact Vikki for more information and to secure your<br />
place vikki@dinglewaikato.nz or phone 021 420 964<br />
6779052AA<br />
30481<br />
80395<br />
Rock your socks at<br />
Inflatable World and<br />
Action Indoor Sports<br />
Inflatable World in Frankton is<br />
the kind of place that makes you<br />
smile.<br />
It offers a colourful indoor<br />
bouncy adventure that<br />
has you sliding, wobbling,<br />
exploring and jousting on<br />
inflatables, and maybe even<br />
sticking to a wall in a Velcro<br />
suit.<br />
And while it’s a favourite<br />
spot for children’s outings,<br />
there’s no age limit on getting<br />
among these mega inflatables.<br />
<strong>Business</strong> owner Andrea<br />
Overwater says everyone’s welcome<br />
to have a go. All you need<br />
to do is put some socks on, and<br />
jump in.<br />
“Kids like their parents to<br />
join them on the inflatables. We<br />
have stag dos here, corporate<br />
events, school trips, team-building;<br />
it’s all about having fun.”<br />
There are 11 inflatables<br />
to explore in this super-sized<br />
indoor playground, the most<br />
popular being a UFO that’s<br />
designed like an upside-down<br />
mushroom and provides a very<br />
wobbly adventure. There’s also<br />
a reverse bungee, a sumo ring,<br />
jousting ring, climbing wall, a<br />
giant slide, obstacle courses,<br />
a Dora castle, and the barfly<br />
experience where you don a<br />
Velcro suit and hurl yourself at<br />
a sticky wall.<br />
Inflatable World runs<br />
Saturday, Sunday and Monday,<br />
it frequently hosts kids’ birthday<br />
parties. It is a non-catering<br />
venue, families bring their own<br />
birthday food, and kids freeflow<br />
among the party tables and<br />
inflatables.<br />
Inflatable World is located<br />
on the corner of Duke St and<br />
Aztec Pl, in the same premises<br />
as Andrea’s other business,<br />
Action Indoor Sports Hamilton,<br />
which runs competitive leagues<br />
for mixed and women’s<br />
indoor netball, indoor football,<br />
and indoor cricket. Two netted<br />
courts are available every<br />
evening, Monday to Friday;<br />
teams generally comprise workmates,<br />
friends and families, and<br />
there is a licensed bar on site.<br />
Next term, Action Indoor<br />
Sports Hamilton has an offer<br />
for intermediate and secondary<br />
schools to enter a team in one<br />
of its junior leagues, and winners<br />
will receive $500 worth<br />
of sports gear for their school.<br />
There is also private hire available<br />
for school fun days.<br />
Andrea can often be found<br />
out on the courts, playing in<br />
her own family netball team.<br />
“I love seeing people enjoying<br />
themselves here, it’s a happy<br />
place.”<br />
Connecting young people to<br />
the community<br />
This is the vision that the<br />
Graeme Dingle Foundation<br />
<strong>Waikato</strong> (formerly known as<br />
FYD <strong>Waikato</strong>) holds.<br />
“We know that children who<br />
are raised in challenging circumstances<br />
are less likely to develop<br />
valuable life skills that will hold<br />
them in good stead through life’s<br />
challenges. We positively impact<br />
young lives by delivering quality,<br />
evidence-based year-long programmes,”<br />
said Vikki Blundell,<br />
<strong>Waikato</strong>’s regional manager.<br />
Currently the Graeme Dingle<br />
Foundation <strong>Waikato</strong> delivers<br />
Kiwi Can, Stars and Career<br />
Navigator as well as a pilot collaborative<br />
programme to 2560<br />
students in 15 schools throughout<br />
high need communities of<br />
Huntly, Hamilton and Tokoroa.<br />
The bulk of the programmes are<br />
funded by the <strong>Waikato</strong> community<br />
– businesses such as Oji Fibre<br />
(in Tokoroa) and Genesis Energy<br />
(in Huntly). The Kiwi Can programme,<br />
with weekly lessons<br />
during a child’s time at school,<br />
teaches them to persevere, problem<br />
solve, set goals, make good<br />
choices, be accountable and to<br />
resolve conflict. Children are<br />
encouraged to develop leadership<br />
skills, to be a good role model<br />
and to always play fair.<br />
A new initiative is Kiwi Can<br />
Champ, sponsored by PL Bell<br />
Plastering Ltd. For term 1 this<br />
celebrates a Kiwi Can student in<br />
Huntly, Tokoroa and Hamilton<br />
who has shown an outstanding<br />
demonstration of respect.<br />
Nomination forms talked about<br />
the winners being quick to help<br />
both peers and staff, using excellent<br />
manners all the time, being<br />
patient, caring and a great role<br />
model to all the other children.<br />
When nine-year-old Lineta-<br />
Rose Misa from Strathmore<br />
School was asked about respect<br />
she said “People should carry<br />
respect with them all the time<br />
and they should teach others<br />
how to be respectful especially<br />
for those that are younger than<br />
themselves.” A great reply from<br />
someone so young.<br />
To find out more about how<br />
you can help support a school<br />
in your community, please<br />
contact Vikki Blundell – vikki@<br />
dinglewaikato.nz.<br />
Kiwi Can Champ winners for displaying the value of Respect<br />
1. Lineta-Rose Misa (Strathmore School, Tokoroa) 2. Majestic<br />
Monsall (Crawshaw School, Hamilton) 3. Morgan Wade<br />
(Pukemiro School, Huntly)<br />
11916 11220<br />
Jazz Unlimited<br />
Dance studio rocks!<br />
We have classes for all ages and abilities. 3 and 4 year olds can learn<br />
ballet, jazz and hip hop. From 5 years and up, they can learn classical<br />
ballet, American Jazz and Tap, Hip Hop and Contemporary.<br />
New classes – Beginner Jazz, Beginner Ballet and Beginner hip hop<br />
(all for ages 5-9 years), and Open hip hop (teen and adult).<br />
We have classes for all ages and abilities. 3 and 4 year<br />
olds can learn ballet, jazz and hip hop. From 5 years<br />
and up, they can learn classical ballet, American Jazz<br />
and Tap, Hip Hop and Contemporary.<br />
You are welcome to visit us at<br />
The Dance Centre, 169 London St.<br />
You are welcome to visit us at<br />
The Dance Centre, 188 Kent Street, Frankton.<br />
We have 4 studios on site with commercial<br />
air con, sprung floors, and wall-length mirrors.<br />
We have 4 studios on site with commercial<br />
air con, sprung floors, and wall-length mirrors.<br />
Enrol NOW for Term 2, 2015<br />
Enrol NOW for Term 2, <strong>2016</strong><br />
We also teach partner dance – Ballroom + Latin, Salsa,<br />
Argentine Tango, Modern Jive, and more.<br />
We also teach partner dance – Ballroom + Latin, Salsa,<br />
Argentine Tango, Modern Jive, and more.<br />
jazzunlimited@xtra.co.nz or (07) 838 0096<br />
www.jazzunlimited.co.nz<br />
jazzunlimited@xtra.co.nz or (07) 838 0096<br />
www.jazzunlimited.co.nz<br />
1<br />
2<br />
3
child focus<br />
WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2016</strong><br />
Unleashing your child’s creativity at Excite Academy<br />
Unleashing your children’s<br />
creativity from the earliest<br />
possible age is easy and fun at<br />
Excite Music and Arts Academy.<br />
The academy, perfectly<br />
located to cater for<br />
the northern suburbs<br />
of Hamilton, recognises that<br />
children are born creative<br />
and born with music in them.<br />
“We want to give them<br />
tools to bring that creativity<br />
out,” says Celia Williamson,<br />
who with her daughter<br />
Kimberley, opened the academy<br />
in February.<br />
“I’ve always wanted music<br />
to be fun. It needs to be wow.<br />
And we do really work on<br />
that.”<br />
Classes start from the most<br />
basic pre-school stage where<br />
music and movement encourage<br />
optimum brain development.<br />
Early Learner’s Music<br />
Development Programmes<br />
develop singing, moving and<br />
playing, while Mini Maestros<br />
offer “taster” courses where<br />
children learn about and try<br />
various instruments until they<br />
discover their passion.<br />
“You build up the tools for<br />
them slowly,” says Celia, who<br />
has taught music in <strong>Waikato</strong><br />
schools for many years.<br />
Children are encouraged to<br />
move, dance, sing, hear and<br />
feel the music in their body,<br />
before going down the path of<br />
reading music.<br />
“You set them on their feet<br />
when they’re little and they<br />
have it for life. They flourish.”<br />
“Not many schools can<br />
afford to offer this so this is<br />
why we do it. There are thousands<br />
of kids out there whose<br />
families can’t afford music<br />
lessons.”<br />
Classes are taught as a<br />
group which keep the costs<br />
down and creates a fun learning<br />
environment. Improvising<br />
is encouraged. “We try to<br />
have the philosophy that nothing<br />
you try or do is wrong.<br />
Mistakes are allowed here.”<br />
Celia and Kimberley, who<br />
has a degree in Media Arts<br />
with Painting, work together<br />
to create a warm, friendly,<br />
interactive environment.<br />
“It has long been a dream<br />
to open a school of this kind<br />
and we are very excited to be<br />
at this point now. We are really<br />
looking forward to meeting<br />
young musicians and artists<br />
that we can nurture and teach.<br />
We know it is going to be a<br />
fantastic year!”<br />
The combination of music<br />
and art adds to Excite’s<br />
uniqueness and Celia and<br />
Kimberley say the two naturally<br />
go together. Kimberley<br />
says children have a short<br />
attention span so you need to<br />
keep constantly shifting their<br />
focus and emphasis.<br />
“It’s to do with the body<br />
and brain and getting both<br />
sides of the brain moving so<br />
27<br />
the creative and intellectual<br />
sides work together,” she<br />
says.<br />
The Little Hands & Busy<br />
Fingers course (ages 5-10)<br />
engages little artists and<br />
allows them to explore various<br />
mediums, while The<br />
Sketchbook Project (ages<br />
11-12) allows children to<br />
expand their knowledge and<br />
skills. Elements of Art (13<br />
plus and adults) develops<br />
knowledge and techniques<br />
across a range of mediums.<br />
Term 2 at Excite Music<br />
Academy begins on <strong>May</strong> 2<br />
from its Gilchrist Street base<br />
off Avalon Drive. Come and<br />
be part of the fun. Talk to<br />
Celia and Kimberly about<br />
their wide variety of courses.<br />
Limelight Dance Academy<br />
Hamilton’s premier dance school<br />
offering specialist training<br />
in RAD Ballet, NZAMD Jazz,<br />
Contemporary, Hip Hop and Tap.<br />
Offering classes from<br />
Pre-School to Adults.<br />
Enrollments taken year round.<br />
At Limelight Dance Academy<br />
we hope to create and nurture<br />
a love of dance and help to<br />
develop healthy, happy, well<br />
rounded individuals.<br />
For more information please contact Kerry Mills | phone 855 3021 | mobile 021 2343930<br />
email admin@limelightdanceacademy.co.nz | www.limelightdanceacademy.co.nz<br />
MUSIC & ART FOR ALL AGES<br />
Preschool Music classes, a range of after-school Art & music classes<br />
Homeschoolers Timetable for Friday<br />
Adults Ukulele, Marimba & Art<br />
Book now for Term 2<br />
Free Trial lesson available!<br />
Booking essential<br />
OPEN DAY<br />
Saturday 30th <strong>April</strong> 10am-3pm<br />
Interactive Demo on the hour, every hour<br />
Come and See us at 29 Gilchrist Street<br />
contact us at admin@exicteacademy.com | P:<br />
07 444 5047<br />
Visit us at<br />
www.exciteacademy.co.nz<br />
80170
28 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2016</strong> child focus<br />
University entry makes<br />
public relations finals<br />
A <strong>Waikato</strong> University campaign<br />
communicating the beginning of<br />
paid parking is a finalist in the 42nd<br />
Annual PRINZ (Public Relations<br />
Institute of New Zealand) awards.<br />
The campaign “But it’s<br />
always been free!” –<br />
Communicating the<br />
introduction of paid parking<br />
at the University of <strong>Waikato</strong><br />
was put together by Peta<br />
Goldsworthy, Mike Watson<br />
and Megan Burton-Brown.<br />
The university’s campaign<br />
is one of 27 finalists among a<br />
record 69 entries to be judged at<br />
a PRINZ Awards Gala dinner in<br />
Auckland on <strong>May</strong> 12.<br />
42nd PRINZ Awards<br />
finalists <strong>2016</strong><br />
(In alphabetical order by<br />
entry title, PRINZ member<br />
entrants listed)<br />
Able Products – Clean for<br />
a Cause - Sarah George and<br />
Cassie Arauzo, AUT University<br />
Anzac Day 2015 Combined<br />
Civic Service “Commemorating<br />
100 years, together” - Amanda<br />
Weatherley, Tauranga City<br />
Council<br />
Audi quattro bistro – Angela<br />
Spain and Laura Douglas, FCB<br />
Ben & Jerry’s Mooo-ves In<br />
- Amber Conroy, Spark PR &<br />
Activate<br />
Bringing our people leaders<br />
together – Michelle Quirke,<br />
Inland Revenue<br />
“But it’s always been free!”<br />
– Communicating the introduction<br />
of paid parking at the<br />
University of <strong>Waikato</strong> - Peta<br />
Goldsworthy, Mike Watson<br />
and Megan Burton-Brown,<br />
University of <strong>Waikato</strong><br />
Countdown Free Fruit for<br />
Kids- Sarah Williams, Louise<br />
Wright, Morgan Bailey and<br />
Kaya Arai, Porter Novelli New<br />
Zealand; James Walker and<br />
Charlotte Haycock, Countdown<br />
Crave and rave – golden<br />
praise drives results for golden<br />
arches - Claudia Macdonald,<br />
Mango; Gina McKinnon, Fuse;<br />
Simon Kenny, McDonalds New<br />
Zealand<br />
Dance Till Dawn – saving<br />
the Auckland dance scene - Rob<br />
Warner, Communication By<br />
Design<br />
Defining Architectural<br />
Design - Rebecca Kinraid<br />
and Jackie Curtis, Cherry Red<br />
Consulting<br />
Dirt is the new Gold – the<br />
Crankworx Rotorua Journey<br />
- Jacky James, Jenha White,<br />
Rebecca Roling, Madeleine<br />
Moore, Shine PR<br />
Dogs with jobs…and business<br />
cards – Michael Richards,<br />
Civil Aviation Authority of New<br />
Zealand (CAANZ)<br />
Helping New Zealanders<br />
play a part in shaping ACC<br />
– Michael Player and Laura<br />
Barlow, Accident Compensation<br />
Corporation (ACC)<br />
Human Walkies campaign<br />
- Sharon Buckland, Auckland<br />
Council<br />
It All Starts Here –<br />
Challenging public perceptions<br />
of SKYCITY – Colin Espiner,<br />
Kelly Armitage, Rebecca Foote<br />
and Jade Lucas, SKYCITY<br />
Entertainment Group<br />
Jetstar spreads its wings –<br />
Announcing Jetstar’s regional<br />
expansion plans - Gemma<br />
Doughty, Spark PR & Activate<br />
Making haste slowly with<br />
God on our side - John Durning,<br />
Perception Public Relations &<br />
Marketing<br />
Microsoft phone scammer<br />
response - Brad Pogson, Sarah<br />
Williams, Natasha Gillooly,<br />
Porter Novelli New Zealand;<br />
Brendan Boughen, Microsoft<br />
Not just another onboarding<br />
scheme – using graduate<br />
recruitment as a marketing &<br />
communications tool - Louise<br />
Poppelwell, Simpson Grierson<br />
Paper Plus Father’s Day<br />
- Joanna James and Jessica<br />
Edward, FCB<br />
Recovering Christchurch’s<br />
Heritage - Susan Gibson,<br />
Heritage Hotel Management Ltd<br />
SPCA Cupcake Day 2015 -<br />
Sarah Williams, Morgan Bailey<br />
and Kaya Arai, Porter Novelli<br />
New Zealand<br />
The Game Changer –<br />
Kirsten Robinson and Emilia<br />
Mazur, Lotto New Zealand<br />
The New Zealand<br />
International Convention<br />
Centre – an exercise in crisis<br />
management - Colin Espiner,<br />
Kelly Armitage, Rebecca Foote<br />
and Jade Lucas, SKYCITY<br />
Entertainment Group<br />
Vodafone New Zealand – A<br />
journey to pride - Marie Hodson<br />
and Sarah Newcombe, Vodafone<br />
New Zealand<br />
Maths is a new fave<br />
for Nathan thanks to<br />
NumberWorks’nWords<br />
Maths is Nathan Stewart’s second<br />
favourite school subject, just<br />
edged out by PE, which is what<br />
you’d expect from a sporty 12 year<br />
old boy.<br />
Nathan wouldn’t have<br />
had maths anywhere<br />
near the top of his<br />
list a few years ago, and his<br />
mum Suzanne smiles when<br />
he shares his faves.<br />
Nathan is a Year 8 student<br />
at Melville Intermediate,<br />
and he’s in his fourth year<br />
of receiving tuition in maths<br />
and English from tutors at<br />
NumberWorks’nWords.<br />
NumberWorks’nWords is<br />
a worldwide specialist tuition<br />
provider for children in maths<br />
and English, and Suzanne<br />
Stewart can’t speak highly<br />
enough of how the Hamilton<br />
centre that Nathan attends has<br />
helped him.<br />
Nathan Stewart's time at NumberWorks’nWords has led to<br />
a dramatic improvement in maths and english.<br />
“In Year 5, when he started<br />
at NumberWorks’nWords,<br />
he was significantly behind<br />
where he should have been. So<br />
we looked around for something<br />
that would suit him.”<br />
Says Nathan: “I needed<br />
some help with my schoolwork.<br />
I couldn’t read that well<br />
and I didn’t know most of my<br />
times table.”<br />
Now, he’s where he should<br />
be academically, he’s doing<br />
well with maths and reading,<br />
and he’s reading for pleasure<br />
as well as for school work. He<br />
says the Diary of a Wimpy Kid<br />
series is a favourite. “I’ve read<br />
most of them, I’ve just got two<br />
to go.”<br />
Nathan began at<br />
NumberWorks’nWords with<br />
maths tuition, but soon added<br />
English as well, which covers<br />
reading, writing, vocabulary<br />
and punctuation. He attends<br />
hour-long classes in each subject<br />
each week, and Suzanne<br />
says he’s never been unwilling<br />
to go. “They are so good at<br />
setting goals for Nathan, and<br />
keeping in touch about his<br />
progress. His progress in the<br />
first year was huge, we were<br />
shocked by it. I couldn’t recommend<br />
them more.”<br />
Nathan says his tutors<br />
make learning fun, and most<br />
of the work is computer-based,<br />
which he likes. And the best<br />
thing about it? “Now I’m<br />
the same as the other kids in<br />
class.”<br />
Limelight Dance Academy is a dance school located in Rototuna. The<br />
school has a group of twenty two students fundraising to attend<br />
specialist dance workshops and perform a specially choreographed<br />
dance in Disneyland L.A. in September <strong>2016</strong>. These students are<br />
undertaking the huge task of fundraising $5000 each.<br />
If you wish to help these students donations can be made<br />
via our Givealittle page:<br />
givealittle.co.nz/cause/limelight2losangeles<br />
also follow our facebook LDA to Los Angeles <strong>2016</strong><br />
10314
WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2016</strong><br />
29
30 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2016</strong><br />
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WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2016</strong><br />
31<br />
Frankton<br />
<strong>Business</strong><br />
Frankton<br />
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161 Commerce Street<br />
Frankton, Hamilton<br />
Hours: Mon-Fri 8.30am -5.00pm<br />
Sat, Sun & Public Holidays Closed<br />
P: 07 847 7022 | F: 07 847 8259<br />
E: franktonpharmacy@xtra.co.nz<br />
Phone: 0800 GPS GPS<br />
0800 477 477 or 07 8 477 477<br />
80417<br />
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32 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2016</strong><br />
PROUDLY<br />
SPONSORED<br />
BY MONTANA<br />
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WBN - First on the scene<br />
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2 Geoff Taylor, <strong>Waikato</strong><br />
<strong>Business</strong> <strong>News</strong> and Hiren<br />
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3 Suzy and Michael<br />
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3 Ross Winter, Beca Ltd and Glen Nicholson, Tonkin<br />
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4 Pam Roa, Longveld Engineering; Greg Harris,<br />
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4
WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2016</strong><br />
33<br />
How to cash out R&D losses<br />
New tax rules designed to<br />
encourage innovation and help<br />
grow the New Zealand economy<br />
have come into force.<br />
The Government has<br />
introduced a tax incentive<br />
that allows research<br />
and development (R&D) companies<br />
to “cash out” tax losses.<br />
Loss making entities with<br />
balance dates beginning on or<br />
after 1 <strong>April</strong> 2015, are now able<br />
to “cash out” tax losses arising<br />
from R&D expenditure provided<br />
they meet certain criteria.<br />
This allows R&D focused companies,<br />
which traditionally have<br />
high upfront costs and restricted<br />
access to funding, to access the<br />
benefits of their tax losses when<br />
they need it most. Previously,<br />
tax losses would need to be<br />
carried forward and deducted<br />
against future taxable income.<br />
The ability to cash out losses<br />
is available to eligible companies<br />
in the form of a refundable tax<br />
credit in cash. Companies can<br />
receive a cash tax credit where<br />
they have incurred tax losses as<br />
a result of R&D expenditure and<br />
at least 20 percent of their wage<br />
bill is spent on R&D. If eligible,<br />
the company will generally<br />
be entitled to a cash tax credit<br />
equal to 28 percent of their R&D<br />
expenditure.<br />
This incentive is available<br />
from the <strong>2016</strong> income year so it<br />
is worthwhile considering how<br />
the rules apply to your business<br />
and the practical aspects of making<br />
a claim with Inland Revenue<br />
(IR) to get the cash back.<br />
Qualifying for the cash tax<br />
credit<br />
In order to qualify for the<br />
incentive, there are a number of<br />
specific criteria that a company<br />
must meet. In summary, the criteria<br />
are:<br />
• The company must be a New<br />
Zealand tax resident company<br />
and not one of a limited<br />
number of excluded entities,<br />
which includes publicly listed<br />
and look through companies;<br />
• The entity must be in a net<br />
loss position;<br />
• Have eligible R&D expenditure<br />
for the income year;<br />
• The wage intensity criteria<br />
must apply (as described<br />
above);<br />
• R&D must not be in relation<br />
to certain excluded activities;<br />
and<br />
• The entity must own (solely<br />
or jointly) the intellectual<br />
property and know-how that<br />
results from the R&D activity.<br />
If the company is part of a<br />
Taxation and the law<br />
group of companies, tests must<br />
be applied at the group level.<br />
To be considered as ‘eligible’<br />
research or development<br />
expenditure, the costs must<br />
fall within the definition of<br />
‘research’ or ‘development’<br />
expenditure. Basically, these<br />
definitions provide that, in order<br />
to cash out your losses, the costs<br />
must support sufficient technological<br />
or scientific advances.<br />
Typically a company will<br />
carry out an R&D project alongside<br />
its regular business activities,<br />
making it necessary to separately<br />
identify and document<br />
R&D expenditure as distinct<br />
from a company’s day to day<br />
costs. For example, insurance<br />
and rates relating to business<br />
premises could be apportioned<br />
on an area basis, taking into<br />
account the amount of space<br />
used for R&D during the period.<br />
The IR will require a company<br />
to show that a robust method<br />
has been applied to arrive at an<br />
accurate apportionment.<br />
If a company engages an<br />
external contractor to undertake<br />
R&D activities, the cost of this<br />
><br />
by Grant Neagle<br />
Grant Neagle is a director in the Tax Team at PwC.<br />
Email: grant.t.neagle@nz.pwc.com<br />
can also be included as R&D<br />
expenditure.<br />
Exceptions and exclusions to<br />
the rules<br />
There are also specific R&D<br />
activities which are excluded<br />
from the regime and expenditure<br />
on these will not be included<br />
when determining a company’s<br />
eligibility to cash out losses.<br />
Research conducted outside<br />
New Zealand, administrative or<br />
routine activities, payments of<br />
interest, finance lease payments<br />
for R&D equipment, expenditure<br />
to transfer or acquire<br />
intellectual property, cosmetic<br />
changes to product development<br />
that involves reproduction<br />
of a commercial product from<br />
plans, blueprints or other publicly<br />
available information, are all<br />
excluded as they are not seen as<br />
contributing towards scientific<br />
or technological advancement.<br />
Applying for the R&D cash<br />
tax credit<br />
IR has established an online<br />
portal to process R&D cash tax<br />
credit applications. The portal<br />
is maintained by the Ministry<br />
of <strong>Business</strong>, Innovation and<br />
Employment. Before applying<br />
to cash out R&D losses, a company<br />
will first need to register<br />
for the online portal by completing<br />
a form on the IR website.<br />
To make a claim for R&D<br />
tax credits, once registered<br />
online, a taxpayer will need<br />
to file additional information<br />
with the IR. In addition to the<br />
income tax return, a company<br />
must complete an R&D activity<br />
statement and an R&D supplementary<br />
form. Both of these<br />
forms must then be submitted<br />
through the online portal by the<br />
due date for filing your income<br />
tax return.<br />
Note that, once losses are<br />
cashed out, they are no longer<br />
available to apply against<br />
income in future years until they<br />
are repaid.<br />
Repayment of the cash tax<br />
credit<br />
The catch is, these new<br />
measures amount to an interest<br />
free loan (and not a grant) from<br />
the Government to be repaid<br />
from the taxpayer’s future taxable<br />
income. It is intended to<br />
provide a temporary cash flow<br />
Volkswagen New Zealand sends Olympic rower’s family to Rio<br />
As part of its long-running<br />
partnership with the New<br />
Zealand Olympic Committee,<br />
Volkswagen NZ is helping the<br />
family of New Zealand rower<br />
Brook Robertson to realise<br />
their dream of supporting their<br />
son in Rio by sending them to<br />
the <strong>2016</strong> Olympic Games.<br />
Olympic travel packages to<br />
Rio were prohibitively expensive<br />
for Brook’s parents, Lynn Petrie<br />
and Wayne Robertson, who live<br />
in Nelson. Wayne suffered a forestry<br />
accident in 2013, leaving<br />
him unable to work.<br />
Volkswagen NZ surprised<br />
the Robertsons at Lake Karapiro<br />
while they were watching Brook<br />
train, letting them know they<br />
Left to right, Volkswagen NZ general manager Tom<br />
Ruddenklau, Lynn Petrie, Brook Robertson and Wayne<br />
Robertson.<br />
had purchased an Olympic travel<br />
package for the family to cheer<br />
Brook on in Rio.<br />
Volkswagen NZ general manager<br />
Tom Ruddenklau says the<br />
gesture is behind Volkswagen’s<br />
drive to support not only New<br />
Zealand’s Olympic athletes, but<br />
those who have supported our<br />
athletes to get to this point.<br />
“We’re well aware an athlete’s<br />
family is often their biggest<br />
supporter, from cheering at the<br />
sidelines, to the financial support<br />
over many years. Brook’s family<br />
deserve to see him compete at<br />
Rio and we know having his<br />
family there in person will mean<br />
a great deal to him.”<br />
The news came as a complete<br />
surprise for Lynn Petrie and she<br />
says she is ecstatic to be able to<br />
be there for this exciting step in<br />
Brook’s journey as a rower.<br />
“Every time Brook’s won a<br />
medal, he’s put it around my<br />
neck and kissed the top of my<br />
head. I’m looking forward to<br />
being there for him to be able<br />
to put a medal around my neck<br />
after they win at Rio,” says Lynn.<br />
Brook, 21, was selected to<br />
be part of the New Zealand<br />
Olympic men’s rowing eight<br />
crew earlier this month, following<br />
their fourth placing at the<br />
World Rowing Championships<br />
in France in September.<br />
Volkswagen NZ has also<br />
worked with the New Zealand<br />
Olympic Committee to send<br />
another deserving supporter of<br />
an Olympic athlete to Rio in<br />
August. The athlete’s supporter<br />
selected to travel to Rio will be<br />
announced on <strong>April</strong> 12.<br />
Lynn Petrie celebrates the<br />
great news with Brook<br />
Robertson.<br />
timing benefit when the company<br />
is in tax loss.<br />
The cashed out payments<br />
will generally need to be repaid<br />
(and corresponding losses reinstated)<br />
when:<br />
• The company sells intellectual<br />
property;<br />
• 90 percent of the shares in the<br />
company are sold;<br />
• The company amalgamates<br />
with another company;<br />
• The company becomes<br />
non-resident (for tax purposes);<br />
or<br />
• The company is liquidated.<br />
The comments in this article<br />
of a general nature and should<br />
not be relied on for specific<br />
cases. Taxpayers should seek<br />
specific advice.<br />
Publisher<br />
Alan Neben<br />
Ph: (07) 838 1333<br />
Mob: 021 733 536<br />
Email: alan@wbn.co.nz<br />
Sales director<br />
Deidre Morris<br />
Ph: (07) 838 1333<br />
Mob: 027 228 8442<br />
Email: deidre@wbn.co.nz<br />
Editor<br />
Geoff Taylor<br />
Ph: (07) 838 1333<br />
Mob: 022 694 1595<br />
Email: geoff@wbn.co.nz<br />
Production Manager<br />
Tania Hogg<br />
Ph: (07) 838 1333<br />
Email: production@wbn.co.nz<br />
advertising inquiries<br />
Please contact:<br />
Sales Manager<br />
Jody Anderson<br />
Ph: (07) 838 1333<br />
Mob: 027 236 7912<br />
Email: jody@wbn.co.nz<br />
Candra Hansen<br />
Ph: (07) 838 1333<br />
Mob: 027 386 2226<br />
Email: candra@wbn.co.nz<br />
Milly Keys<br />
Ph: (07) 838 1333<br />
Mob: (027) 827 4773<br />
Email: milly@wbn.co.nz<br />
Joanne Poole<br />
Ph: (07) 838 1333<br />
Mob: (021) 507 991<br />
Email: joanne@wbn.co.nz<br />
Electronic Forwarding<br />
Editorial:<br />
<strong>News</strong> releases/Photos/Letters:<br />
geoff@wbn.co.nz<br />
Production:<br />
Copy/Proofs:<br />
production@wbn.co.nz<br />
Subscriptions:<br />
kim@wbn.co.nz<br />
<strong>Waikato</strong> <strong>Business</strong> Publications Ltd<br />
specialises in business publishing,<br />
advertising, design and print media<br />
services. <strong>Waikato</strong> <strong>Business</strong> <strong>News</strong> has<br />
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<strong>Waikato</strong><strong>Business</strong><br />
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34 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2016</strong><br />
CCTV a great tool<br />
but use it with care<br />
NWM Law Talk<br />
><br />
by CHris steenstra<br />
Associate in the Norris Ward McKinnon Commercial Corporate Team<br />
Email: chris.steenstra@nwm.co.nz | www.nwm.co.nz<br />
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UNIMAGINABLE<br />
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children and families when faced with the unimaginable. Through<br />
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For many business owners theft<br />
can be a very real and costly<br />
threat.<br />
The use of closed circuit<br />
television and security<br />
cameras (CCTV) are<br />
an indispensable security tool<br />
for deterring and catching<br />
thieves. When deciding whether<br />
to install and use CCTV it<br />
is essential that your business<br />
be aware of the legal responsibilities<br />
under the Privacy Act<br />
1993.<br />
The use of security footage<br />
has made headlines in recent<br />
months. For example, a picture<br />
was taken from security camera<br />
footage in a clothing shop and<br />
posted on a social media site.<br />
The individuals in the picture<br />
were easily identifiable and it<br />
was paired with a description<br />
accusing the group of theft.<br />
Despite some of the individuals<br />
pictured being charged and convicted<br />
of theft, one individual<br />
was innocent and subsequently<br />
defamed. The business posting<br />
the picture was later ordered to<br />
pay damages to the innocent<br />
party for privacy interference,<br />
resulting from the business’s<br />
failure to comply with the privacy<br />
principles under the Act.<br />
The Act contains 12 privacy<br />
principles. The key principles in<br />
this situation are as follows:<br />
Collection: Principles 1 and 2<br />
of the Act require that personal<br />
information may only be collected<br />
for a lawful purpose.<br />
Use: Principle 10 specifies that<br />
CCTV must only be used by the<br />
business for the lawful purpose,<br />
or for any other purpose authorised<br />
by the individual.<br />
Disclosure: Principle 11 requires<br />
that a business that holds personal<br />
information shall not disclose<br />
the information to any other person,<br />
business, or body unless that<br />
disclosure is within the purposes<br />
for which it was collected, or the<br />
disclosure is to the individual<br />
concerned, unless it is publically<br />
available information.<br />
In order to comply with these<br />
principles in relation to CCTV,<br />
we suggest you consider displaying<br />
signage which is visible<br />
before individuals entering the<br />
filmed area. This signage should<br />
make it clear that CCTV is operating,<br />
the reasons why it is operating,<br />
and the proposed use of<br />
the information collected.<br />
We also suggest that you need<br />
to have a good understanding<br />
of the following points before<br />
installation of the CCTV:<br />
• The purpose of collecting<br />
personal information via<br />
CCTV;<br />
• How you intend to use CCTV<br />
images;<br />
• Whether you intend to disclose<br />
CCTV images or information<br />
to others (such as the<br />
police or social media);<br />
• How long the images are<br />
likely to be kept for;<br />
• How you will securely store<br />
the images, and minimise<br />
risk of unauthorised access;<br />
and<br />
• How you will enable the<br />
images to be accessed by the<br />
individual concerned.<br />
The Privacy Commissioner<br />
has released a CCTV guide<br />
which can be found on the<br />
Privacy Commissioner’s website<br />
(www.privacy.org.nz). The<br />
guide provides further practical<br />
information for businesses<br />
using CCTV.<br />
Failure to understand and<br />
comply with the Privacy Act<br />
could result in your business<br />
facing expensive fines or other<br />
legal action. Getting it right at<br />
the outset can save your business<br />
spending large amounts of<br />
time and money in dealing with<br />
or remedying potential breaches<br />
in future.
Kerry Hopper<br />
Simply Divine<br />
WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2016</strong><br />
35<br />
SOLD<br />
Sales Consultant – Residential<br />
River Road Office (Cnr River Rd and Donny Ave)<br />
DDI: (07) 838 5870 Mobile: (021) 984 173<br />
www.hopperinc.co.nz<br />
Kerry is a dedicated Real Estate professional who has been involved in the Hamilton residential property arena since<br />
1993. He was also active in the marketing of the exclusive beach and canal front property at Pauanui on the Coromandel<br />
Peninsula.<br />
His business model embraces technology and focuses on all sectors of the market. With the support of his dedicated<br />
team, he is committed to assisting his clients in successfully achieving the goals that are important to them when buying<br />
or selling residential property.<br />
His personal commitment to you:<br />
• Honesty and integrity with complete transparency in all transactions.<br />
• Informed assessment of the true value of your property based on my in-depth knowledge of the Hamilton<br />
residential market.<br />
• Implement the appropriate marketing programme for your property in consultation with your requirements and<br />
expectations.<br />
• Negotiate the best possible outcome when buying or selling.<br />
• He works with a limited number of clients at any one time to ensure you receive the level of service you deserve.<br />
Lugton’s are industry leaders in the marketing of residential property within the Hamilton region, which will guarantee<br />
exposure of your investment to potential purchasers.<br />
“Since 1955 there has been significant development in both Lugton’s business and Hamilton City. Lugton’s has a long<br />
and committed heritage in this city and Kerry together with his team, are proud to continue their role in the important<br />
buying and selling decisions of his clients.”<br />
FREE Market Appraisal - no obligation - 15 minutes of your time - feel free to call.<br />
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location in a family-friendly neighbourhood near Rototuna shops and quality north Hamilton schools. www.10rembrandt.nz.<br />
AUCTION - In Rooms Lugtons Office, 1010 Victoria St, Hamilton, Wednesday 11 <strong>May</strong> <strong>2016</strong> at 12.00 noon (unless sold prior).<br />
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36 WAIKATO BUSINESS NEWS <strong>April</strong>/<strong>May</strong> <strong>2016</strong>