Thesis

Q: What is currently being done in terms of the “Fan Sign Up” page on the
website?
A: Originally, the emails collected were going to be used for email marketing and
other promotion, but since the employee who ran the server has left they have
not been used.
Q: What kind of promotion was done for St. Patrick’s Day this year?
A: We had t-shirts, cups and buttons made to celebrate and sell. The locations
also had decorations and flyers promoting St. Patrick’s Day. We don’t really need
to promote it online, because the crowds will show up regardless.
Q: What restaurants do you see as the biggest competitors for the Hennessey’s
Tavern Locations?
A: I think our biggest competitors are other American food restaurants,
especially those that serve burgers. Those, and also new more modern concept
restaurants.
Q: How is the website currently managed and edited?
A: We have a woman that makes changes to it for us, upon our request. She bills
us based on the amount of time she works on it. She is sometimes difficult to get
a hold of and there are even things on the website now that we’ve asked her to
edit and she hasn’t gotten to them yet.
Sean Carleton, General Manager of Hennessey’s Tavern Hermosa Beach: Sean
Carleton has been a manager for Hennessey’s Tavern Inc. for 11 years. He
previously managed the Redondo Beach location for 8 years and has now been
with Hermosa Beach for 3 years.
Q: What is your favorite part about working for Hennessey’s Tavern Inc.?
A: The people. Paul hires great people. I have met some of my dearest friends
and even my wife working for this company.
Q: What is the best part about your job and what is the hardest part of your job?
A: The people and also the people. The best part is working with such great
people, but it can also be difficult at times to manage my younger employees
that sometimes bring their personal drama into the restaurant.
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