Fall 2011 Learning Institute Catalog - County of Santa Clara
Fall 2011 Learning Institute Catalog - County of Santa Clara
Fall 2011 Learning Institute Catalog - County of Santa Clara
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<strong>Fall</strong> <strong>2011</strong><br />
<strong>Learning</strong> <strong>Institute</strong> <strong>Catalog</strong><br />
By<br />
Mental Health Department and<br />
Department <strong>of</strong> Alcohol & Drug Services
<strong>Learning</strong> <strong>Institute</strong><br />
<strong>Fall</strong> <strong>2011</strong> Workshop <strong>Catalog</strong><br />
Welcoming Message<br />
In 1998, the Department <strong>of</strong> Alcohol & Drug Services (DADS) published the first <strong>Learning</strong><br />
<strong>Institute</strong> <strong>Catalog</strong>. Today DADS partners with the Mental Health Department’s (MHD)<br />
<strong>Learning</strong> Partnership Division in providing exceptional trainings. Working in collaboration,<br />
both departments are providing trainings that will be available to both DADS staff<br />
and Mental Health staff. This collaboration has increased the number and variety <strong>of</strong> training<br />
opportunities for participants.<br />
The trainings will remain free for <strong>Santa</strong> <strong>Clara</strong> <strong>County</strong> employees and DADS and MHD<br />
contractors. Those needing continuing education units (CEUs), will be pleased to know<br />
that the CEUs fees are waived for <strong>Santa</strong> <strong>Clara</strong> <strong>County</strong> employees and DADS and MHD<br />
contractors WHO PRE-REGISTER FOR OUR TRAININGS. To register on-line, please<br />
follow the directions on page 7 and sign up for these exciting new courses.<br />
4. Once logged in, click on “<strong>Learning</strong><br />
<strong>Institute</strong>” on left hand side. You will then<br />
see the list <strong>of</strong> classes by month. Click on<br />
the class you are interested and<br />
click on<br />
792-3900 and staff will be<br />
happy to<br />
assist you.<br />
2<br />
3
TABLE OF CONTENTS<br />
Welcome Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3<br />
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6<br />
H o w t o R e g i s t e r . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7<br />
Workshop Locations and Maps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8<br />
DEPARTMENT OF ALCOHOL AND DRUG SERVICES (DADS)<br />
Confidentiality, 42 CFR & HIPAA …………………………………………………...……………………10<br />
A Common Sense Approach to Compliance……………………………………………………………… 11<br />
Client Directed, Outcome Informed Treatment……………………………………………………………12<br />
Clinical Review for Internal Certification ………………………..………………………………………..13<br />
Dual Relationships Policy Review ……………………………..…………………………………………..14<br />
DADS Adult System <strong>of</strong> Care (ASOC) Orientation ……………………………………………………….15<br />
Psychopharmacology Update <strong>2011</strong> . …………………...……………….. . …………………………… . .16<br />
Working with Clients from the Middle East ………………………………………….…………………...17<br />
Addiction Basics: What Non-Specialists Need to Know………………..………………………………..18<br />
DADS Unicare Data Essentials………………………………………………..………………………….. 19<br />
Communicable Diseases ……………………………………………….………………………………….. 20<br />
Walking the Tightrope <strong>of</strong> Pain Management and Addiction…………..………………………………… 21<br />
3 P r i n c i p l e s ……………………………………………………………………………………………………………………………… . . . . . . . . . . . . . . . . . . .<br />
Rush, Rush, Rush… The Speed Trap!........................................................................………………..23<br />
“Transcending Difficult Relationships at Work and in Life”…………………….…………………….…24<br />
“Transcending the Addiction Problem & Finding True Recovery”.....................................................25<br />
“Resentment: A Workplace Sabotage!”………………………………………………………………26<br />
“Mental Multi-Tasking: Friend or Foe”…………………………………………………………...27<br />
“ C r u c i a l C o n v e r s a t i o n s ” ……………………………………………………………………… . . . 2 8<br />
“Soaring Above Unpredictability”………………………………………………………………………...29<br />
“Obsession <strong>of</strong> the Mind: Addiction, Relapse and the 3 Principles”……………………………………30<br />
4
TABLE OF CONTENTS (CONTINUED)<br />
MENTAL HEALTH DEPARTMENT (MHD)<br />
Clinical Aspect <strong>of</strong> 5150 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32<br />
5 1 5 0 A p p l i c a t i o n t o E n roll i n T raining . . . . . . . . . . . . . . . . . . . . . . 3 3<br />
Motivational Interviewing 101: The Basics on Engaging People into Treatment . . . . . .34<br />
National Alliance on Mental Illness (NAMI) Provider Education Course . . . . . . . . . .35<br />
E f f e c t i v e P r a c t i t i o n e r U t i l i z a t i o n o f B i l i n g u a l S t a f f & I n t e r p r e t e r s … 3 6<br />
Mental Health First Aid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37<br />
Cultural Complexities in Diagnosis, Assessment and Engagement . . . . . . . . . . . . . . . .38<br />
Introduction to Infant & Early Childhood MH: Key Concepts & Resources . . . . .39<br />
Milestone <strong>of</strong> Recovery Scale (MORS) Training . . . . . . . . . . . . . . . . . . .40<br />
Clinical Supervision Training, Foundation for Tomorrow’s Pr<strong>of</strong>essionals . . . . . .41<br />
A d v a n c e d C u l t u r a l C o m p e t e n c e a n d M H S A C o r e T r a i n i n g . . . . . . . . . 4 2<br />
Basic Skills for a Reflective Practitioner: <strong>Learning</strong> more about ourselves from Encounters<br />
w i t h F a m i l i e s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 3<br />
Facilitating the Reflective Process in Infant-Family & Early Childhood Mental Health Work:<br />
An Inter-Disciplinary 2-Day Workshop for Mentors, Facilitators and Supervisors . . . . .44<br />
Understanding and Treating Compulsive Hoarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45<br />
Advancing Cultural Complexities in Diagnosis, Engagement, and Successful Working<br />
R e l a t i onships. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46<br />
U nder stan ding S tr en g ths & Suppor t s for Mu l ticultur a l Eld e r s & Older Ad u lts . . . .47<br />
Outsmarting the Shark: Mental Health Documentation Training . . . . . . . . . . . .48<br />
Co-Occurring Disorders (Dual Diagnosis): Clinical Dilemmas in Assessment and Treatment . .49<br />
The Healing Power <strong>of</strong> Play Therapy: Connecting to the Inner Child . . . . . . . . . .50<br />
Wellness Recovery Action Plan (WRAP) 3-Day Overview . . . . . . . . . . . . . . . . .51<br />
LGBTQ Youth Space .. . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52<br />
Cultural Spirituality in the Latino Community. .. . . . . . . . . . . . . . . . . . . . . . . . . .53<br />
African American Faith & the Mental Health Care Community: “A Bridge over Troubled Water”. .54<br />
Advanced Cultural Competence for Working Effectively with Multicultural Elders & Older<br />
Adult Communities . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55<br />
EMPLOYEE DEVELOPMENT (Trainings only for <strong>Santa</strong> <strong>Clara</strong> <strong>County</strong> employees)<br />
Certifications at ESA/ED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57<br />
5
General Information<br />
CONTINUING EDUCATION UNIT (CEU) CREDIT<br />
SCVHHS Department <strong>of</strong> Alcohol & Drug Services & Mental Health Department are an approved provider <strong>of</strong> continuingeducation<br />
contact hours for the following licensure agencies:<br />
BBS - California Board <strong>of</strong> Behavioral Sciences<br />
Provider Number PCE 797 (DADS)<br />
Provider Number PCE 3275 (MHD)<br />
BRN - California Board <strong>of</strong> Registered Nursing<br />
Provider Number CEP 12240.<br />
CAADAC - California Association <strong>of</strong> Alcoholism and Drug Abuse Counselors<br />
Provider Number 4S-95-305-0413<br />
CADDTP - Provider approved by California Association <strong>of</strong><br />
Drinking Driver Treatment Programs,<br />
Provider Number 118.<br />
CAADE - Provider approved by California Association <strong>of</strong><br />
Alcohol/Drug Educators Continuing Education Committee<br />
Provider Number CP30935C0814<br />
Workshops meet qualifications for number <strong>of</strong> hours <strong>of</strong> continuing education credit indicated under CE in workshop description,<br />
as required by CAADAC, CAADE, BBS, BRN, and CADDTP. To receive CEU credits and a certificate, You MUST SIGN-<br />
IN AND SIGN-OUT <strong>of</strong> each workshop day AND turn in your evaluation sheet (s) at the end <strong>of</strong> the workshop session. You<br />
MUST ATTEND THE ENTIRE WORKSHOP to receive credits; NO PARTIAL CREDITS are given. Continuing Education certificates<br />
will be mailed within six to eight weeks.<br />
CEU FEES<br />
CEUs are free for ALL <strong>Santa</strong> <strong>Clara</strong> <strong>County</strong> employees, & employees <strong>of</strong> agencies contracting with DADS or The Department <strong>of</strong><br />
Mental Health who pre-register. There is a charge <strong>of</strong> $25 for walk-ins and other attendees not affiliated with <strong>Santa</strong> <strong>Clara</strong><br />
<strong>County</strong>; these fees are non-refundable.<br />
TRAININGS REQUIRED BY DEPARTMENT OF ALCOHOL AND DRUG SERVICES<br />
The Department requires any/all staff who interact with clients and client information during the course <strong>of</strong> their work to attend<br />
the following mandated trainings.<br />
Annually:<br />
Confidentiality, 42 CFR, and HIPAA<br />
A Common Sense Approach to Compliance<br />
Every two years:<br />
Communicable Diseases (HEP-C, TB, HIV, AIDS)<br />
Law and Ethics<br />
Dual Relationships Policy Review<br />
6<br />
<strong>Learning</strong> <strong>Institute</strong><br />
<strong>Fall</strong> <strong>2011</strong> Workshop <strong>Catalog</strong>
MHD <strong>Learning</strong> Partnership presents:<br />
<strong>Learning</strong> <strong>Institute</strong><br />
<strong>Fall</strong> <strong>2011</strong> Workshop <strong>Catalog</strong><br />
REGISTRATION<br />
Pre-registration is important. In the unlikely event <strong>of</strong> a workshop cancellation, pre-registered persons will be<br />
notified directly. Workshop enrollment is limited and early registration will insure your place in high-demand<br />
classes.<br />
How to Register On-Line<br />
1. Connect to Internet<br />
2. TYPE http://<strong>Learning</strong>Partnership.elearning.network<strong>of</strong>care.org<br />
3. If you need to create a USER ID and PASSWORD press “Start Here,” then complete the information<br />
needed to complete account.<br />
4. To LOG IN, on the top right side <strong>of</strong> the screen, click on the yellow “Login” button.<br />
5. Use your LOGIN NAME (USER ID) and PASSWORD to LOG IN. If you forgot your Login Name (User<br />
ID) and Password, click on “Forgot your password,” enter your email address and it will be sent to you.<br />
6. Once logged in, my e<strong>Learning</strong> homepage appears and below you will see the list <strong>of</strong> courses for the <strong>Fall</strong>.<br />
Click on the course you are interested. Once the course information appears, on the right side enter “1”<br />
in the Quantity box, click “Add items to Cart,” and then click “Complete Order” to complete the registration<br />
process<br />
7. To verify you are registered click the Home button on the top left <strong>of</strong> the page, then select “My Courses”<br />
to view your pre-registered courses.<br />
8. If you were successful in registering for the course, you will receive an e-mail notification to confirm<br />
your registration. Please make sure your e-mail address is correct.<br />
9. If you still need help, please call <strong>Learning</strong> Partnership at (408) 792-3900 and staff will be happy to assist<br />
you.<br />
WORKSHOP SIGN-IN begins half-hour before the start time <strong>of</strong> workshops and conferences.<br />
REGISTRATION FEES Registration is free for ALL <strong>Santa</strong> <strong>Clara</strong> <strong>County</strong> employees, contractors, and service<br />
providers.<br />
For attendees outside <strong>of</strong> <strong>Santa</strong> <strong>Clara</strong> <strong>County</strong>, registration fees are $60 for five (5) to eight (8) hour workshops<br />
and $30 for two (2) to four (4) hour workshops, unless otherwise specified. Please make checks payable to:<br />
SCVHHS Alcohol & Drug Services.<br />
Registration fees are nonrefundable.<br />
IMPORTANT NOTE<br />
We will accept on-line registration only.<br />
How to Register for a Training<br />
7
WORKSHOP SITES<br />
8<br />
MASONIC CENTER<br />
2500 MASONIC DRIVE, SAN JOSE, CA 95125<br />
From Interstate 101---<br />
1. Take the Tully Road West exit. Tully turns into Curtner<br />
Avenue. One block past Guadalupe Expressway<br />
(87), turn Left at Canoas Garden.<br />
2. After one block, turn Right onto Masonic Drive. Follow<br />
the street up the hill past Scottish Rite Center into<br />
large parking area in front <strong>of</strong> Masonic Center (aka San<br />
Jose Masonic Temple).<br />
3. Workshop rooms are on the first floor.<br />
LEARNING PARTNERSHIP-2ND FL<br />
1075 E. SANTA CLARA ST., SAN JOSE, CA 95116<br />
From Interstate 101 North---<br />
1. Take the Alum Rock Exit. Turn Right Alum Rock<br />
turns into E. <strong>Santa</strong> <strong>Clara</strong> St.<br />
2. Downtown Training Center is on the Right<br />
3. Workshop rooms are on the 2nd floor.<br />
4. Parking is permitted in “C” designated slots.<br />
CHARCOT TRAINING CENTER<br />
2310 N. 1ST STREET, SAN JOSE, CA 95131<br />
From Interstate 101 South toward San Jose---<br />
1. Take the Brokaw Rd. Exit toward first Street.<br />
2. Turn Left onto E. Brokaw. Turn Right onto N. 1st<br />
Street Arrive at Location.
Trainings sponsored by<br />
<strong>Learning</strong> <strong>Institute</strong><br />
Department <strong>of</strong> Alcohol &<br />
Drug Services<br />
9
Confidentiality, 42 CFR & HIPAA<br />
Tuesday September 27, <strong>2011</strong><br />
9:00 am - 12:00 pm<br />
DESCRIPTION & AGENDA<br />
Anyone working in a federally-funded substance abuse treatment program must comply with strict confidentiality<br />
regulations. These regulations afford strong protections for clients, but can present challenges for those who work<br />
in the field.<br />
This workshop will provide an overview <strong>of</strong> confidentiality regulations, especially those detailed in 42 CFR (Code<br />
<strong>of</strong> Federal Regulations), part 2, but also others such as HIPAA (Health Insurance Portability and Accountability<br />
Act) which also apply. Participants will be able to gain a basic understanding <strong>of</strong> confidentiality regulations, which<br />
will enable them to comply with legal requirements and to identify situations where further advice should be<br />
sought.<br />
Participants will learn definitions <strong>of</strong> terms, the general rule that prohibits disclosure, exceptions to the general<br />
rule, about new laws, and how to respond to some problematic areas such as: subpoenas and search warrants, and<br />
laws that appear contradictory.<br />
OBJECTIVES<br />
1. Provide a foundational understanding <strong>of</strong> 42, CFR and HIPAA and other relevant regulations,<br />
which will assist participants in complying with confidentiality regulations<br />
2. Highlight problem areas, including some in which legal advice should be sought<br />
3. Provide information about other resources available to participants<br />
4. Review <strong>of</strong> Information for DADS Internal Certification.<br />
PRESENTER: STEPHEN BETTS, MS<br />
CFCS Division Director<br />
Mr. Betts is the Division Director <strong>of</strong> the Children, Family<br />
and Community Services Division <strong>of</strong> the Department <strong>of</strong> Alcohol<br />
& Drug Services. He also serves as the Department’s<br />
Compliance Officer, HIPAA Security Officer and Privacy<br />
Officer.<br />
LOCATION:<br />
The Masonic Center<br />
2500 Masonic Drive<br />
San Jose, CA 95125<br />
Register on line at:<br />
http://learningpartnership.elearning.network<strong>of</strong>care.org/<br />
10<br />
Tuesday, December 6, <strong>2011</strong><br />
9:00 am - 12:00 pm<br />
PRESENTER: NEVSA FLIGOR, JD<br />
Deputy <strong>County</strong> Counsel<br />
Ms. Fligor is the attorney for the <strong>County</strong> <strong>of</strong> <strong>Santa</strong> <strong>Clara</strong>’s<br />
Department <strong>of</strong> Alcohol and Drug Services (DADS). She obtained<br />
her law degree from Georgetown University Law<br />
Center in 2000.
A Common Sense Approach to<br />
Compliance<br />
DESCRIPTION<br />
Substance abuse pr<strong>of</strong>essionals have to contend with a host <strong>of</strong> federal, state, and local<br />
laws and regulations. Understanding and complying with these laws and regulations<br />
can be very confusing and overwhelming. Failure to comply with these laws<br />
and regulations can lead to civil and criminal penalties, so it is important that employees<br />
pay serious attention to matters related to compliance. This workshop attempts<br />
to simplify some <strong>of</strong> these laws and regulations and to provide guidelines on<br />
how agencies and individuals can minimize their risk.<br />
OBJECTIVES<br />
Participants will leave with a better understanding <strong>of</strong>:<br />
Which areas are covered by compliance<br />
Why compliance is important<br />
How to identify areas <strong>of</strong> risk<br />
How to minimize personal risk and risk to their agency<br />
What protocols to follow when concerns about compliance arise<br />
PRESENTER<br />
Tuesday,<br />
September 27, <strong>2011</strong><br />
1:30pm-3:30pm<br />
(registration starts at 1:00pm)<br />
STEPHEN BETTS, MS, is the Division Director <strong>of</strong> the Children,<br />
Family and Community Services Division <strong>of</strong> the DADS. He also<br />
serves as the Department’s Compliance Officer, HIPAA Security<br />
Officer and Privacy Officer.<br />
Register on-line at http://learningpartnership.elearning.network<strong>of</strong>care.org/<br />
11<br />
Location:<br />
Masonic Center,<br />
2500 Masonic Dr.<br />
San Jose, CA<br />
95125<br />
Tuesday,<br />
December 6, <strong>2011</strong><br />
1:30pm-3:30pm<br />
(registration starts at 1:00pm)
Client Directed, Outcome<br />
Informed Treatment<br />
DESCRIPTION: This introductory course should be taken by all counselors new to DADS.<br />
DADS’ commitment to individualized treatment is supported by the practice <strong>of</strong> a Client Directed Outcome<br />
Informed (CDOI) treatment philosophy. DADS has chosen to use the Outcome Rating Scale<br />
(ORS) and the Session Rating Scale (SRS) for treatment outcomes measurement. All treatment<br />
sites in the DADS adult system use the ORS and SRS tools with all clients regularly, throughout the<br />
treatment episode.<br />
Participants in this training will learn what makes up the “Client Directed” part <strong>of</strong> CDOI: the Common<br />
Factors in treatment success, the components <strong>of</strong> the Treatment Alliance, the value <strong>of</strong> a “culture <strong>of</strong><br />
feedback” with clients, and what Change Data tells us. Participants will also learn the “Outcome Informed”<br />
part <strong>of</strong> CDOI, namely the ORS and the SRS: what they measure and their uses, administering<br />
and scoring the ORS and SRS, using outcomes feedback to develop clinical expertise, using<br />
the ORS and SRS in treatment, and the role <strong>of</strong> the ORS and SRS in clinical quality improvement.<br />
OBJECTIVES<br />
1. Understand the Client Directed and Outcome Informed components <strong>of</strong> CDOI practice and<br />
how they support DADS individualized treatment philosophy.<br />
2. Learn how to administer and score the ORS and SRS, and the basic use <strong>of</strong> the ASIST s<strong>of</strong>tware<br />
program.<br />
3. Learn the basic uses <strong>of</strong> ORS and SRS data for treatment and pr<strong>of</strong>essional improvement.<br />
PRESENTER<br />
Michael Hutchinson, MFT<br />
Clinical Standards Coordinator<br />
SCVHHS Dept. <strong>of</strong> Alcohol and Drug Services<br />
METHOD<br />
PowerPoint presentation, handouts, video demonstrations, question<br />
and answer, and discussion.<br />
Register on-line at http://<strong>Learning</strong>Partnership.elearning.network<strong>of</strong>care.org<br />
DATE: THURSDAY, SEPT. 29, <strong>2011</strong> TIME: 9:00AM-12:00PM<br />
LOCATION: THE LEARNING PARTNERSHIP<br />
1075 EAST SANTA CLARA STREET SAN JOSE, CA, 95116<br />
12
Clinical Review for<br />
Internal Certification<br />
OBJECTIVES<br />
After attending this workshop, participants will be able to:<br />
1. Demonstrate increased knowledge <strong>of</strong> ASAM PPC 2R<br />
2. Demonstrate increased knowledge <strong>of</strong> DADS Best Practices<br />
3. Demonstrate increased knowledge <strong>of</strong> Prohaska’s Stages <strong>of</strong> Change<br />
AGENDA<br />
1. What is ASAM PPC 2R, and why is it so important in DADS ASOC?<br />
2. What are DADS Best Practices?<br />
3. How are Prohaska’s Stages <strong>of</strong> Change used in treatment in DADS ?<br />
4. Review <strong>of</strong> information for DADS Internal Certification/test given<br />
PRESENTERS<br />
DADS QI Staff<br />
The <strong>Learning</strong> Partnership<br />
1075 E. <strong>Santa</strong> <strong>Clara</strong> Street, 2nd Floor<br />
San Jose, CA 95116<br />
(408) 792-3900<br />
The field <strong>of</strong> Alcohol and Other Drug Treatment is rapidly<br />
moving towards required certification <strong>of</strong> all counselors. In<br />
addition to the standard core competency areas in certification<br />
programs, DADS expects counselors to be pr<strong>of</strong>icient in<br />
“ASAM PPC 2R”, “Stages <strong>of</strong> Change” and “DADS Best Practice<br />
Standards”. In order to help prepare counselors in<br />
DADS Adult System <strong>of</strong> Care (ASOC), a review training is<br />
<strong>of</strong>fered on these important topics. The class will be lecture/discussion<br />
format, with plenty <strong>of</strong> time for questions<br />
and answers.<br />
Thursday, September 29, <strong>2011</strong><br />
13<br />
1:30pm-3:30pm
Dual Relationships<br />
Tuesday, October 4, <strong>2011</strong><br />
10:00 am –12:00 pm<br />
DESCRIPTION<br />
Sometimes it can be confusing to know when a dual relationship issue is manifesting<br />
itself. This workshop will help identify when this might be occurring. Topics to be<br />
covered include the review <strong>of</strong> DADS policy on dual relationships and defining sponsor/sponsee<br />
exploitative relationships.<br />
Participants will gain understanding about DADS’ Dual Relationship Policy and<br />
learn how to set boundaries and avoid dual relationships with clients. Through vignettes<br />
and small group exercises, attendees will practice making decisions related to<br />
dual relationships.<br />
AGENDA<br />
Review Policy/Define “Exploitative”<br />
Discussion and examples related to policy<br />
Define Sponsor/Counselor relationships<br />
Brainstorming and questions<br />
Small Group work with vignettes<br />
Large Group discussion and questions<br />
Review <strong>of</strong> Information for DADS Internal Certification.<br />
Test will be given.<br />
Policy Review<br />
OBJECTIVES<br />
Participants will:<br />
1. Become knowledgeable about DADS’ Dual<br />
Relationships Policy<br />
2. Learn how to set boundaries and avoid dual<br />
relationships with clients at their agency<br />
3. Experience decision making related to dual<br />
relationships using vignettes<br />
PRESENTER:<br />
Cheryl Berman, Ph.D., Sr. Program Manager, Adult Outpatient Services, has a PhD in Clinical Psychology<br />
(Pacific Graduate School <strong>of</strong> Psychology, 1994) and is a licensed MFT. She has over 25 years <strong>of</strong><br />
experience in the field <strong>of</strong> substance abuse treatment. Dr. Berman implemented the first women’s<br />
poly-drug abuse treatment program in <strong>Santa</strong> <strong>Clara</strong> <strong>County</strong> in 1979. She currently works at the <strong>Santa</strong><br />
<strong>Clara</strong> <strong>County</strong> Department <strong>of</strong> Alcohol and Drug Services as a Sr. Program Manager overseeing adult<br />
residential and outpatient treatment services. In addition, she has been in private practice since 1990.<br />
14<br />
San Jose Masonic Center<br />
2500 Masonic Drive<br />
San Jose, CA 95125
OBJECTIVES<br />
1. To gain knowledge about the scope and<br />
philosophy <strong>of</strong> DADS Adult System <strong>of</strong> Care<br />
(ASOC)<br />
2. To understand the processes unique to DADS<br />
Adult System <strong>of</strong> Care (ASOC)<br />
3. To get to know the QI Team and the many<br />
meetings and committees that are available<br />
PRESENTERS: DADS QUALITY IMPROVEMENT STAFF<br />
Deandra Baumgartner, CADC began her career in Drug and Alcohol<br />
Treatment in 1990 as a counselor at CAPS Residential Program,<br />
where she worked for nine years. She became the DADS Lead for the<br />
Criminal Justice Division, which provided assessment services for clients<br />
receiving treatment. She joined QI in 2006. One <strong>of</strong> her primary<br />
tasks is monitoring Outpatient Utilization, which keeps the ASOC our<br />
system running smoothly.<br />
Pauline Casper, MS, CADC II, has worked in the field <strong>of</strong> Alcohol and<br />
Drug Services for 14 years as a counselor and Clinical Supervisor.<br />
She is currently a QI Coordinator for DADS with a special interest in<br />
providing improved clinical services to repeat clients. In addition, she<br />
has been teaching aspiring CAADAC counselors in the Alcohol and<br />
Drug Studies Program at San Jose City College for 10 years.<br />
Linh Hong, MSW, QIC II received her Masters <strong>of</strong> Social Work degree at<br />
UCLA and is a licensed Social Worker. She has worked at DADS for<br />
over 5 years and was previously the Clinical Lead at the Central Outpatient<br />
Treatment Program. Linh has over 16 years <strong>of</strong> experience working<br />
with clients <strong>of</strong> all ages and with issues including mental health, substance<br />
abuse, domestic abuse, and developmental disabilities.<br />
Jim Horrigan, BS has worked in the Drug and Alcohol Treatment field<br />
for over 20 years. His experience spans from working in residential<br />
treatment in 1990, to being the first lead at Gateway in 1996 and then<br />
to QI in1998. His expertise is coordinating DADS services with the<br />
criminal justice system.<br />
Edith Sona, MPH came to the United States from Cameroon, Africa in<br />
1985. She began working for DADS QI in 1997, and helped create the<br />
DADS System <strong>of</strong> Care. Edith oversees THU referrals and placements<br />
and plays a vital role in coordinating treatment for clients in the Dependency<br />
Court System.<br />
DADS Adult System <strong>of</strong><br />
Care (ASOC) Orientation<br />
Quality Improvement (QI) staff will give an overview <strong>of</strong> the DADS<br />
Adult System <strong>of</strong> Care (ASOC). The variety <strong>of</strong> services within the<br />
ASOC continuum <strong>of</strong> care will be discussed.<br />
15<br />
AGENDA<br />
1. Adult System <strong>of</strong> Care (ASOC) Philosophy<br />
2. Accessing Services and the Continuum <strong>of</strong> Care<br />
3. Adult System <strong>of</strong> Care (ASOC) Processes<br />
4. Introduction to the Quality Improvement (QI) Team<br />
5. Staff Trainings and Meetings<br />
6. DADS Interface with other <strong>County</strong> Agencies<br />
7. Ancillary Services<br />
8. Review <strong>of</strong> information for DADS Internal Certification.<br />
Test will be given.<br />
THURSDAY<br />
OCTOBER 6, <strong>2011</strong><br />
10:00am—12:00pm<br />
The <strong>Learning</strong> Partnership<br />
Training Center<br />
1075 E. <strong>Santa</strong> <strong>Clara</strong> St.<br />
San Jose, CA 95116<br />
(408) 792-3900
Psychopharmacology Update <strong>2011</strong><br />
SAN JOSE MASONIC CENTER<br />
2500 MASONIC DRIVE<br />
SAN JOSE, CA 95125<br />
An update on current medications used<br />
in psychiatry & addiction medicine and a<br />
refresher on addiction science!!!<br />
with<br />
Mark Stanford, Ph.D<br />
Ali Alkoraishi, M.D.<br />
SEMINAR DESCRIPTION:<br />
From Oxycontin and cocaine to sex & lies, video gaming and gambling, the spectrum <strong>of</strong> human addictions is<br />
vast. But in neuroscience, they all boil down to pretty much the same thing - addiction is all about the dopamine.<br />
The pleasure, pain and devilish problem <strong>of</strong> control are simply the detritus left by waves <strong>of</strong> this little<br />
molecule surging and retreating deep in the brain. Research now shows that addiction requires two things.<br />
First is a genetic vulnerability, whose variables may include the quantity <strong>of</strong> dopamine receptors in the brain:<br />
Too few receptors and taking the drug is not particularly memorable, too many and it is actually unpleasant.<br />
Second, repeated assaults to the spectrum <strong>of</strong> circuits regulated by dopamine, involving motivation, expectation,<br />
memory and learning, among many others, appear to fundamentally alter the brain’s workings. This<br />
seminar will present an update on medications used for mental health. As a result <strong>of</strong> this presentation, participants<br />
will better understand the rationale for various medicines used in psychiatry & addictions treatment.<br />
GOALS OF THE SEMINAR: As a result <strong>of</strong> attending this workshop, attendees will:<br />
increase awareness <strong>of</strong> how different drugs act on the nervous system, the nature <strong>of</strong> compulsive addictive disorders<br />
and the rationale for the use <strong>of</strong> medications in addictions treatment,<br />
increase understanding <strong>of</strong> the treatment foundations for psychiatric illness & the medications used in psychiatry.<br />
PRESENTERS:<br />
Ali Alkoraishi, M.D. is the Medical Director for the <strong>Santa</strong> <strong>Clara</strong> <strong>County</strong> Department <strong>of</strong> Alcohol & Drug Services. He is<br />
also the Medical Director in Behavioral Health Services for the Catholic Charities agency. Dr. Alkoraishi is a psychiatric<br />
consultant on the use <strong>of</strong> the newest medications for the treatment <strong>of</strong> mental illness and dual diagnosis and has a specialty<br />
in child psychiatry. Dr. Alkoraishi has been teaching, consulting & practicing psychiatric medicine for twenty-five years.<br />
Mark Stanford, Ph.D. is the Division Director <strong>of</strong> the <strong>Santa</strong> <strong>Clara</strong> <strong>County</strong> Department <strong>of</strong> Alcohol & Drug Services Addiction<br />
Medicine Division. He is also a clinical research educator in the behavioral neurosciences with a specialty in psychopharmacology.<br />
Dr. Stanford is an Associate Pr<strong>of</strong>essor in psychopharmacology at Cal State University East Bay and<br />
UC Berkeley Extension, and a lecturer at Stanford University Department <strong>of</strong> Family and Community Medicine and is the<br />
author <strong>of</strong> the textbook, Foundations In Behavioral Pharmacology: An Introduction to the Neuroscience <strong>of</strong> Drug Addiction<br />
and Mental Disorders.<br />
16<br />
DATE: Tuesday, OCTOBER 11, <strong>2011</strong><br />
TIME: 9:00 AM – 4:00 PM<br />
Registration online at :<br />
http://<strong>Learning</strong>Partnership.elearning.network<strong>of</strong>care.org
WORKING WITH<br />
CLIENTS FROM<br />
THE MIDDLE<br />
Cultural Issues in the Middle Eastern Population<br />
With Ali Alkoraishi, M.D.<br />
WORKSHOP DESCRIPTION<br />
This presentation will feature cultural and family dynamic issues <strong>of</strong> the Middle East in a non-political format.<br />
Some <strong>of</strong> the areas to be covered include religion, marriage, and socio-economic issues as well as a review <strong>of</strong><br />
individual conflicts including psychological and psychiatric presentation <strong>of</strong> mental illness from a cultural perspective<br />
and the various attitudes about treatment.<br />
GOALS OF THE WORKSHOP<br />
� To learn about the various cultural aspects <strong>of</strong> Middle Eastern people.<br />
� To gain an enhanced understanding <strong>of</strong> the various conflicts experienced by the Mid East populace<br />
� To increase an overall cultural awareness <strong>of</strong> persons from the Middle East, their customs, concerns and<br />
attitudes toward treatment.<br />
PRESENTER<br />
Ali Alkoraishi, M.D. is the Medical Director and a psychiatric consultant for the <strong>Santa</strong> <strong>Clara</strong><br />
<strong>County</strong> Department <strong>of</strong> Alcohol & Drug Services. He is also the Medical Director in Behavioral<br />
Health Services for the Catholic Charities agency. Dr. Alkoraishi is a psychiatric consultant<br />
on the use <strong>of</strong> the newest medications for the treatment <strong>of</strong> mental illness and dual diagnosis<br />
and has a specialty in child psychiatry. Dr. Alkoraishi has been teaching, consulting and practicing<br />
psychiatric medicine for twenty-five years. Dr. Alkoraishi was born in Iraq, his native<br />
language is Arabic, immigrated to the USA over 3 decades ago.<br />
17<br />
EAST<br />
WHEN: Tuesday, October 18, <strong>2011</strong> – 9AM to 12PM<br />
WHERE: San Jose Masonic Center<br />
2500 Masonic Drive<br />
San Jose, CA 95125<br />
Register on-line at http://learningpartnership.elearning.network<strong>of</strong>care.org/
Addiction Basics: What<br />
Non-Specialists Need to Know<br />
OBJECTIVES<br />
1. Discuss the disease process<br />
<strong>of</strong> addiction<br />
2. Provide a cultural, political<br />
and historical context for<br />
the disease <strong>of</strong> addiction<br />
3. Review recent research<br />
findings on alcohol and<br />
other common drugs <strong>of</strong><br />
abuse and chemical dependency<br />
treatment<br />
4. Discuss how and why substance<br />
use and addiction<br />
impact special populations<br />
in society such as families,<br />
youth, pregnant women,<br />
the elderly people <strong>of</strong> color<br />
and others<br />
5. Provide resources and approaches<br />
for those interacting<br />
with substance<br />
abusers<br />
WORKSHOP DESCRIPTION<br />
The disease <strong>of</strong> addiction is not always recognizable in someone’s life.<br />
Because people <strong>of</strong>ten hide (or attempt to) hide a problem with alcohol or<br />
other drugs, it is important to understand the disease <strong>of</strong> addiction and its<br />
manifestations.<br />
This class is designed for those working with addicts and alcoholics in<br />
settings other than chemical dependency treatment programs. It is<br />
aimed at the non-specialist who works with or interacts with the substance-abusing<br />
population and wishes to understand the context within<br />
which these issues are addressed today.<br />
This training will describe briefly the historical trends in substance abuse<br />
treatment, provide an overview <strong>of</strong> the disease concept, current research<br />
findings on chemical dependency, and equip participants to better interact<br />
with and support persons affected by substance abuse and addiction.<br />
REGISTER ON LINE AT :http://<strong>Learning</strong>Partnership.elearning.network<strong>of</strong>care.org<br />
PRESENTER:<br />
Amy Brinkman, MA, MPH,<br />
CADCII, has worked in the field <strong>of</strong> substance abuse/addiction since 1986, and for the<br />
Department <strong>of</strong> Alcohol and Drug Services (DADS) and its contractors for 18 years. She has<br />
been a counselor, educator, program developer and manager in many types <strong>of</strong> addiction<br />
treatment programs. She currently is the Director <strong>of</strong> the DADS <strong>Learning</strong> <strong>Institute</strong> and a<br />
Prevention Specialist for DADS Children, Family and Com-munity Services division.<br />
DOWNTOWN TRAINING CENTER<br />
1075 E. SANTA CLARA STREET<br />
SAN JOSE, CA 95116<br />
FOR MORE INFORMATION CONTACT<br />
THE LEARNING PARTNERSHIP<br />
408-792-3900<br />
18<br />
THURSDAY<br />
OCTOBER 27, <strong>2011</strong><br />
1:30PM-4:30PM
DADS Unicare<br />
Data Essentials<br />
DESCRIPTION<br />
Why is data so important? How does it help me do my job? What<br />
are the requirements for State, Federal and other funding sources?<br />
This training addresses data entry into the management information<br />
system UniCare, used by DADS. The course is specifically targeted to<br />
clinicians and clerical staff. This training will include an overview <strong>of</strong><br />
the DADS-specific Data Entry Forms. We will focus on filling out the<br />
forms, definitions <strong>of</strong> the data elements entered on the forms and why<br />
the data is important. The forms covered are: Registration, Admission,<br />
Services Rendered Document and Discharge. We will cover how<br />
this data is used in our system and also key problematic items. We<br />
will also discuss the importance <strong>of</strong> running reports to allow the treatment<br />
sites to monitor their own data entry and to better understand<br />
their client load and flow. Reports including admissions, discharges,<br />
length <strong>of</strong> stay and caseload information will be discussed.<br />
Tuesday, November 1, <strong>2011</strong><br />
9:00am-12:00pm<br />
19<br />
Overview <strong>of</strong> UniCare<br />
and its “Tree<br />
Structure”<br />
DADS Data Entry Forms<br />
Reports--how they are<br />
used<br />
Review <strong>of</strong> information<br />
for DADS Internal<br />
Certification! Test<br />
will be distributed.<br />
<strong>Learning</strong> Partnership<br />
1075 E . <strong>Santa</strong> <strong>Clara</strong> St.<br />
2nd FL<br />
San Jose, CA 95116<br />
REGISTER ON LINE AT : http://<strong>Learning</strong>Partnership.elearning.network<strong>of</strong>care.org
MHD Learn ing P artn ershi p pres en ts:<br />
Communi cable Di seases<br />
Monday,<br />
November 7, <strong>2011</strong><br />
9:00am-12:00pm<br />
TRAINING LOCATION:<br />
MASONIC CENTER<br />
2500 MASONIC DRIVE<br />
SAN JOSE, CA,<br />
95125<br />
SPONSORED<br />
BY:<br />
The SCVHHS<br />
Department<br />
<strong>of</strong> Alcohol and<br />
Drug Services<br />
<strong>Learning</strong> <strong>Institute</strong><br />
408-792-3900<br />
COMMUNICABLE<br />
DISEASES<br />
DESCRIPTION<br />
Substance abusers are at increased risk for communicable diseases due to their<br />
weakened immune systems, limited self-care and their tendency to associate with<br />
high risk people and places. This workshop will illustrate how substance abusers<br />
are vulnerable to HIV, TB and Hepatitis, explain what educational information<br />
clients need to know and provide examples <strong>of</strong> effective interventions.<br />
The HIV Intervention Project (HIP) nurse will discuss the findings from 16 years<br />
<strong>of</strong> testing DADS clients, provide attendees with a communicable disease curriculum<br />
for use with clients, and instruct staff on HIV, TB and Hepatitis as related to<br />
substance abusing clients. This workshop will provide practical approaches to<br />
intervening with clients regarding communicable disease. Local resources will be<br />
shared, and opportunities for questions and discussion will be provided.<br />
OBJECTIVES<br />
At the conclusion <strong>of</strong> this workshop, participants will:<br />
· Understand the diseases and the methods by which they are transmitted<br />
· Understand the treatment method for each <strong>of</strong> the presented diseases<br />
· Understand the importance <strong>of</strong> education, testing and prevention for DADS<br />
and its clients<br />
· Understand the work <strong>of</strong> the HIV Intervention Project (HIP) and how it<br />
intervenes with DADS clients.<br />
PRESENTER<br />
OR<br />
Anjanette DeVito, LVN<br />
has been a nurse with the<br />
HIV Intervention Project since 1995.<br />
She has spent most <strong>of</strong> her career working<br />
in HIV and AIDS prevention.<br />
Anjanette provides education, testing<br />
and referrals at various DADS treatment<br />
sites; she is the liaison to Gateway regarding<br />
new clients with TB issues<br />
at intake .<br />
20<br />
Tuesday,<br />
November 8, <strong>2011</strong><br />
9:00am-12:00pm
Walking the Tightrope<br />
<strong>of</strong> Pain Management and Addiction<br />
Masonic<br />
Center<br />
2500<br />
Masonic Dr<br />
San Jose, CA<br />
95125<br />
Friday,<br />
December 2, <strong>2011</strong><br />
9:00am - 4:30pm<br />
DESCRIPTION<br />
Healthcare and treatment providers are on the front line to accurately assess, intervene<br />
upon and develop appropriate treatment plans for the chemically impaired patient<br />
with a chronic pain condition. This can become more difficult when prescription<br />
drug abuse/addiction are present <strong>of</strong>ten because <strong>of</strong> a mismanaged chronic pain condition<br />
that may be either under treated or over treated or even misdiagnosed. Using<br />
a conservative 10% estimate, research shows that over 10 million chronic pain sufferers<br />
experience substance use disorders. Therefore, a major focus <strong>of</strong> this workshop<br />
will center on identification and effective intervention and treatment <strong>of</strong> prescription<br />
drug abuse for chronic pain patients.<br />
AGENDA<br />
Overview <strong>of</strong> Roadblocks….<br />
Defining Pain & Looking<br />
for Red Flags....<br />
Denial Patterns<br />
Using a multidisciplinary<br />
approach....<br />
Q & A<br />
PRESENTER:<br />
Dr. Grinstead is the Clinical Director <strong>of</strong> Training and Consultation for the Gorski-<br />
CENAPS ® Corporation. He is also an author and internationally recognized expert<br />
in preventing relapse related to chronic pain disorders and is the developer <strong>of</strong> the<br />
Addiction-Free Pain Management® System (please visit www.addiction-free.com<br />
for more information). He has been working with pain management, chemical addictive<br />
disorders, eating addiction and coexisting mental and personality disorders for<br />
over twenty-seven years. Dr. Grinstead has a Bachelors Degree in Behavioral Science,<br />
a Masters Degree in Counseling Psychology and a Doctorate in Addictive<br />
Disorders. He is a Licensed Marriage and Family Therapist, (LMFT) a California<br />
Certified Alcohol and Drug Counselor (CADC-II), and an Advanced Relapse Prevention<br />
Specialist (ACRPS). He was on the faculty <strong>of</strong> UC <strong>Santa</strong> Cruz Extension Alcohol<br />
and Drug Studies Program and also taught at <strong>Santa</strong> <strong>Clara</strong> University, UC<br />
Berkeley Extension and Stanford University Medical School. He is currently on the<br />
faculty <strong>of</strong> University <strong>of</strong> Utah’s School on Alcoholism and Other Drug Dependencies.<br />
Register on-line at http://<strong>Learning</strong>Partnership.elearning.network<strong>of</strong>care.org<br />
21<br />
OBJECTIVES<br />
Identify Red Flags that indicate<br />
that clients are using their prescription<br />
medication problematically and<br />
learn simple interventions to address<br />
those problems.<br />
Identify the twelve (12) denial patterns<br />
employed by clients<br />
Understand and explain the unique<br />
needs and obstacles confronting patients<br />
and their families who are living<br />
chronic pain and other conditions<br />
Educate their clients about the five (5)<br />
types <strong>of</strong> pain and the importance <strong>of</strong><br />
developing a multidisciplinary treatment<br />
plan to manage their pain.
Trainings sponsored by<br />
Department <strong>of</strong> Alcohol &<br />
Drug Services<br />
22
Presenter:<br />
April J. Showers, MA<br />
Certified by DADS as a 3 Principles<br />
Community Practitioner, she has dedicated<br />
herself to providing services to<br />
children and parents since 1980. She<br />
has provided principles based services<br />
in diverse settings including women<br />
residential substance abuse treatment<br />
programs, schools, domestic violence<br />
programs, homeless shelters, and DUI<br />
programs. She also works as a substance<br />
abuse treatment counselor.<br />
Location:<br />
Masonic Temple<br />
2500 Masonic Drive<br />
San Jose, 95125<br />
Workshop Fee – $25<br />
(Fee waived for SCC employees,<br />
DADS providers and clients, students<br />
& veterans)<br />
Open to the public<br />
Pre-registration appreciated<br />
Contact:<br />
AJ Jaime<br />
3 Principles Services<br />
Depart <strong>of</strong> Alcohol & Drug Services<br />
976 Lenzen Ave., SJ, CA 95126<br />
408.792.5237<br />
Angelica.jaime@hhs.sccgov.org<br />
3 Principles Services Division presents:<br />
The Wisdom at Work Series:<br />
23<br />
August 12, <strong>2011</strong><br />
Registration 8:00 am – 8:30 am<br />
Workshop 8:30 am to 12:00pm<br />
Rush, Rush, Rush, …<br />
The Speed Trap!<br />
Has the increased demand in the workplace, in an era <strong>of</strong> downsizing, cost cutting and<br />
constant change, left you feeling stressed, tense and overwhelmed? Have you noticed that<br />
when you are feeling rushed and frantic, you make more mistakes, deal with others<br />
poorly, experience burnout, and lose the ability to think clearly, creatively and intelligently?<br />
Discover the 3 Principles and how this understanding can help us gain access to<br />
our own common sense, wisdom and creativity even in times <strong>of</strong> crisis and<br />
change. As a result, we wake up our potential to manage our time at a sane<br />
pace and use our creative thinking to meet the challenges at work and home<br />
with more ease and less struggle.<br />
Agenda:<br />
The 3 principles underlying our human experience and behavior<br />
Thought recognition – stress or clarity<br />
Making choices from a calm, present and connected state<br />
The connection between state <strong>of</strong> mind and job performance<br />
<strong>Learning</strong> Objectives: Be able to:<br />
Recognize the source <strong>of</strong> overwhelm and how it is created when we are<br />
under pressure<br />
Describe the relationship between thought, feeling and behavior<br />
Explain how our productivity and job satisfaction can increase when we<br />
gain insight into the “understanding” <strong>of</strong> the 3 Principles<br />
Teaching Methods:<br />
The teaching is accomplished through interactive discussions, large and small<br />
group discussions, dyads and a focused exploration <strong>of</strong> the 3 Principles<br />
Who should attend?<br />
Clinicians, service providers, administrators, managers, supervisors, employers,<br />
employees, parents, teachers and all those wanting to create a dynamic and<br />
productive work experience with compassion, respect and results that trans-
Presenter:<br />
Joe Gonzales<br />
is an intern and trainer <strong>of</strong> the 3PSD. He facilitates<br />
the Friday Community class and has built<br />
a community <strong>of</strong> online 3 Principles based<br />
groups. Joe is currently working on a Principlebased<br />
addiction DVD with Dr. Mark Howard,<br />
which will be available September <strong>2011</strong>. He is<br />
pursuing his CAADC certification at SJC College.<br />
Marian Brown, B.S.W.<br />
received her Bachelor <strong>of</strong> Social Work degree<br />
from SJSU in 2005 and then joined the case<br />
management team at Julian Street Inn. In 2007,<br />
Marian enrolled in the 3 Principles certification<br />
program after observing the benefits <strong>of</strong> the<br />
Principles had on residents <strong>of</strong> the shelter. She<br />
continues to facilitate weekly classes at Julian<br />
St. Inn.<br />
Ann Baldasseroni, R.N.<br />
retired from the nursing pr<strong>of</strong>ession after 41<br />
years, has been attending 3PSD classes for 5<br />
years, and is currently an intern <strong>of</strong> this the<br />
3PSD cert. program. She has facilitated a 3<br />
Principle drop-in class in San Francisco for the<br />
past 2 years and has experienced first hand the<br />
benefits <strong>of</strong> having an understanding <strong>of</strong> the 3<br />
Principles in her life.<br />
Location:<br />
Masonic Center<br />
2500 Masonic Drive<br />
San Jose, 95125<br />
Workshop Fee – $25<br />
(Fee waived for SCC employees,<br />
DADS providers and clients, students<br />
& veterans)<br />
Open to the public<br />
CE’s Contact AJ for information.<br />
Pre-registration appreciated<br />
Contact:<br />
AJ Jaime<br />
3 Principles Services<br />
Depart <strong>of</strong> Alcohol & Drug Services<br />
976 Lenzen Ave., SJ, CA 95126<br />
408.792.5237<br />
Angelica.jaime@hhs.sccgov.org<br />
3 Principles Services Division presents<br />
The Wisdom at Work Series:<br />
Registration 8:00 am – 8:30 am<br />
Workshop 8:30 am to 12:00pm<br />
“Transcending Difficult Relationships at Work and in Life”<br />
24<br />
Friday, September 9, <strong>2011</strong><br />
Are you happy with your relationships? Do you have a “less than perfect” relationship<br />
with your boss, employee, co-worker or someone else? Is there someone that appears to push<br />
your buttons?<br />
Any <strong>of</strong> these situations can present challenges for us in our relationships with others.<br />
There is a simple and effective solution to making our relationships healthier<br />
and more positive for all involved. The solution is an awareness <strong>of</strong> 3 Principles<br />
operating in all <strong>of</strong> us that can greatly enhance all <strong>of</strong> our experiences. By understanding<br />
these 3 Principles, you will learn how everything you need to have better<br />
relationships in your life is already within you.<br />
Agenda:<br />
Identify challenging relationships in your life<br />
Explore what is really causing frustration<br />
Learn how to relate to others without getting upset<br />
<strong>Learning</strong> Objectives:<br />
Learn how an awareness <strong>of</strong> 3 Principles can improve the quality <strong>of</strong> relationships<br />
Experience more cohesive and beneficial outcomes with those with whom we<br />
interact.<br />
Understand where the true nature <strong>of</strong> our experience comes from<br />
Teaching Methods:<br />
The teaching is accomplished through interactive discussions, large and small<br />
group discussions, dyads and a focused exploration <strong>of</strong> the 3 Principles<br />
Who should attend?<br />
Clinicians, service providers, administrators, managers, supervisors, employers,<br />
employees, parents, teachers and all those wanting to create a dynamic and productive<br />
work experience with compassion, respect and results that transform the<br />
situation for all involved
Presenter:<br />
Mark Howard, Ph.D.<br />
is a national training consultant who<br />
has conducted “principle based training”<br />
for the past 32 years in a variety <strong>of</strong><br />
settings. Dr. Howard is currently a<br />
consultant to DADS. He provides<br />
training in the applications <strong>of</strong> the principles<br />
for all pr<strong>of</strong>essionals including<br />
trainings for the DADS trainers.<br />
Dr. Howard is a licensed psychologist<br />
with a private practice in San Mateo,<br />
CA.<br />
Location:<br />
Masonic Center<br />
2500 Masonic Drive<br />
San Jose, 95125<br />
Workshop Fee – $25<br />
(Fee waived for SCC employees,<br />
DADS providers and clients, students<br />
& veterans)<br />
Open to the public<br />
CE’s Contact AJ for information.<br />
Pre-registration appreciated<br />
Contact:<br />
AJ Jaime<br />
3 Principles Services<br />
Depart <strong>of</strong> Alcohol & Drug Services<br />
Depart. Alcohol & Drug Services<br />
976 Lenzen Ave., SJ, CA 95126<br />
408.792.5237<br />
Angelica.jaime@hhs.sccgov.org<br />
3 Principles Services Division<br />
presents<br />
The Wisdom at Work Series:<br />
Registration 8:00 am – 8:30 am<br />
Workshop 8:30 am to 12:00pm<br />
―Transcending the Addiction Problem<br />
& Finding True Recovery‖<br />
25<br />
October 14, <strong>2011</strong><br />
Given the level <strong>of</strong> consciousness in the world today, it is easy to understand that<br />
anyone is vulnerable to an addiction problem. You name it: shopping, gambling,<br />
nicotine, food, alcohol or drugs can lead a person to becoming addicted.<br />
All it takes is for someone to believe that engaging in these behaviors leads<br />
them to a better feeling state. The discovery <strong>of</strong> the 3 Principles <strong>of</strong> Mind,<br />
Thought, and Consciousness has provided us with a new understanding in addiction<br />
and recovery.<br />
The goal <strong>of</strong> this training is to enable participants to realize the innate potential<br />
that all human beings have for healthy psychological functioning. As a result <strong>of</strong><br />
understanding these principles, people can recognize that it is their well-being<br />
that allows them to live in the contentment they are seeking.<br />
Agenda:<br />
Vulnerabilities: How anyone is vulnerable to experiencing addiction problems<br />
Recovery through a realization <strong>of</strong> the principles <strong>of</strong> Mind, Thought and<br />
Consciousness<br />
Innate healthy mental functioning - an antidote to addiction<br />
<strong>Learning</strong> Objectives:<br />
Identify the 3 Principles as an alternative and effective understanding about<br />
addiction<br />
Recognize that recovery does not depend on things outside <strong>of</strong> ourselves<br />
Discover the “understanding” <strong>of</strong> the Principles as the change agent for addictive<br />
behavior<br />
Teaching Methods:<br />
The teaching is accomplished through interactive discussions, large and small<br />
group discussions, dyads and a focused exploration <strong>of</strong> the 3 Principles<br />
Who should attend?<br />
Clinicians, service providers, administrators, managers, supervisors, employers,<br />
employees, parents, teachers and all those wanting to create a dynamic and productive<br />
work experience with compassion, respect and results that transform the<br />
situation for all involved .
Presenter:<br />
A z r a S i m o n e t t i , B . A . ,<br />
M . E d . is a certified trainer who<br />
teaches the 3 Principles model in <strong>Santa</strong><br />
<strong>Clara</strong> <strong>County</strong> correctional facilities as<br />
well as homeless shelters, schools, rehabilitation<br />
centers and parenting groups.<br />
She has facilitated extended seminars<br />
for teachers, parents, and students,<br />
managers administrators as well as for<br />
the general public.<br />
Location:<br />
Masonic Center<br />
2500 Masonic Drive<br />
San Jose, 95125<br />
Workshop Fee – $25<br />
(Fee waived for SCC employees, DADS<br />
providers and clients, students & veterans)<br />
Open to the public<br />
CE’s. Contact AJ for information.<br />
Pre-registration appreciated<br />
Contact:<br />
AJ Jaime<br />
3 Principles Services<br />
Depart <strong>of</strong> Alcohol & Drug Services<br />
976 Lenzen Ave., SJ, CA 95126<br />
408.792.5237<br />
Angelica.jaime@hhs.sccgov.org<br />
3 Principles Services Division<br />
presents<br />
The Wisdom at Work Series:<br />
Registration 8:00 am – 8:30 am<br />
Workshop 8:30 am to 12:00pm<br />
“Resentment: A Workplace Sabotage!”<br />
December 9, <strong>2011</strong><br />
Pr<strong>of</strong>essional Performance Enhancement Series—Part I<br />
Have you ever experienced resentment in the workplace? Very <strong>of</strong>ten in our working<br />
experience resentments build up. These resentments can dramatically impact<br />
our daily performance and our ability to effectively work with others. Not understanding<br />
resentment, how we create it and how we can let it go can make us<br />
vulnerable to stress, overwhelm and physical and mental exhaustion. It can have<br />
a serious negative impact in our working relationships with our clients and/or<br />
patients and ultimately even impact our ability to advance in our chosen careers.<br />
An understanding <strong>of</strong> the three Principles <strong>of</strong> Mind, Thought, and Consciousness can<br />
provide us with new and pr<strong>of</strong>ound insights as to how and why we innocently<br />
hold on to things such as resentments, and how letting go can be one <strong>of</strong> the most<br />
powerful things we will ever do.<br />
Agenda:<br />
Causes <strong>of</strong> resentment and its impact on work performance<br />
Clearing the air<br />
The effect <strong>of</strong> workplace resentment on our clients/patients<br />
The 3 Principles <strong>of</strong> Mind, Thought and Consciousness<br />
<strong>Learning</strong> Objectives: Be able to<br />
Describe a new understanding <strong>of</strong> how resentment is created via the 3 Principles<br />
Describe the role Thought plays in sabotaging or supporting a successful work<br />
environment<br />
Experience healthier relationships in the workplace with coworkers and clients<br />
Teaching Methods:<br />
The teaching is accomplished through interactive discussions, large and small<br />
group discussions, dyads and a focused exploration <strong>of</strong> the 3 Principles<br />
Who Should Attend?<br />
Clinicians, service providers, administrators, managers, supervisors, employers,<br />
employees, parents, and all those wanting to create a dynamic and productive<br />
work experience with compassion, respect and results that transform the situation<br />
for all involved<br />
26
Presenter:<br />
Catherine Casey, M.A. Clinical<br />
Psychology, is an international training<br />
consultant who has conducted<br />
“principle based” training for the past<br />
16 years in a variety <strong>of</strong> settings. More<br />
recently, Catherine has been teaching<br />
in the corporate world. Topics include:<br />
Leadership, Work Life Balance,<br />
Resiliency in the Workplace, Performing<br />
at Optimum Levels, and Delighting<br />
the Customer. Catherine also<br />
has a passion for teaching the 3 Principles<br />
to inmates in the <strong>Santa</strong> <strong>Clara</strong><br />
<strong>County</strong> Department <strong>of</strong> Corrections.<br />
Location:<br />
Masonic Center<br />
2500 Masonic Drive<br />
San Jose, 95125<br />
Workshop Fees – $25<br />
(Fee waived for SCC employees,<br />
DADS & Mental Health providers<br />
and clients, students & veterans)<br />
Open to the public<br />
CE’s Contact AJ for information.<br />
Pre-registration appreciated<br />
Contact:<br />
AJ Jaime<br />
3 Principles Services<br />
Depart <strong>of</strong> Alcohol & Drug Services<br />
976 Lenzen Ave., SJ, CA 95126<br />
408.792.5237<br />
Angelica.jaime@hhs.sccgov.org<br />
27<br />
3 Principles Services Division<br />
presents<br />
The Wisdom at Work Series:<br />
Registration 8:00 am – 8:30 am<br />
Workshop 8:30 am to 12:00pm<br />
“Mental Multi-Tasking: Friend or Foe”<br />
January 13, 2012<br />
Do you feel overwhelmed by all you are asked to do at work? Do you lose track <strong>of</strong> your important<br />
papers and files or miss deadlines and meetings? Do you find it difficult to take on the non<br />
routine tasks that mean the difference between just coping with your day-to-day work and<br />
being able to make changes to improve things? Does thinking about all you have to do make<br />
you short tempered and keep you awake at night?<br />
At one time multi-tasking seemed to be a good idea. It kept us constantly busy, filled<br />
with tons <strong>of</strong> information. Multi-tasking gave us the illusion <strong>of</strong> being in control or<br />
on top <strong>of</strong> things. What researchers are finding is that this constant state <strong>of</strong> mental<br />
multi-tasking decreases productivity and actually causes burnout and forgetfulness.<br />
With the understanding <strong>of</strong> the Principles <strong>of</strong> Mind, Thought and Consciousness we<br />
gain a new behind the scenes perspective <strong>of</strong> how our mind really works. This allows<br />
us to realize that we are actually more efficient and effective without the illusion<br />
<strong>of</strong> multi-tasking, both in our work and personal life.<br />
Agenda:<br />
Pr<strong>of</strong>essional Performance Enhancement Series—Part II<br />
- Multi-tasking: What do we think it gets us<br />
- The power <strong>of</strong> a clear mind: Why it is always accessible<br />
- The Principles <strong>of</strong> Mind, Thought and Consciousness<br />
- Why work can be effortless regardless <strong>of</strong> our circumstances<br />
<strong>Learning</strong> Objectives: Be able to:<br />
- Explain that our moment to moment experience <strong>of</strong> any situation is coming from the 3<br />
Principles Recognize the mechanism that lets us know when we ourselves, our coworkers<br />
or our clients and/or patients are in overwhelm<br />
- Articulate the myth <strong>of</strong> multi-tasking verses handling multiple tasks with less stress and<br />
more efficiency<br />
Teaching Methods:<br />
The teaching is accomplished through interactive discussions, large and small group<br />
discussions, dyads and a focused exploration <strong>of</strong> the 3 Principles<br />
Who should attend?<br />
Clinicians, service providers, administrators, managers, supervisors, employers, employees,<br />
parents, teachers and all those wanting to create a dynamic and productive<br />
work experience with compassion, respect and results that transform the situation for<br />
all involved
Presenter:<br />
Christine Baucus, M.A. , is a Human<br />
Resources pr<strong>of</strong>essional with 25+ years <strong>of</strong><br />
operational and executive level experience.<br />
She has been a student <strong>of</strong> the 3 Principles<br />
since 1996 and is a certified practitioner.<br />
Christine is a principal at Baucus Associates,<br />
providing pr<strong>of</strong>essional human resources<br />
services to nonpr<strong>of</strong>its and is c<strong>of</strong>ounder<br />
<strong>of</strong> Transformative Research and<br />
Consulting – Stories and Stats – Truth and<br />
Pro<strong>of</strong>. She specializes in crisis intervention,<br />
leadership development, transformation,<br />
listening and laughing. It is her abiding<br />
fascination with paradox - thoughts contrary<br />
to perceived fact that may yet in actuality<br />
also be true - which sustains her lighthearted<br />
yet, admittedly wicked sense <strong>of</strong><br />
humor.<br />
Location:<br />
Masonic Center<br />
2500 Masonic Drive<br />
San Jose, 95125<br />
Workshop Fee – $25<br />
(Fee waived for SCC employees, DADS<br />
providers and clients, students & veterans)<br />
Open to the public<br />
CE’s Contact AJ for information.<br />
Pre-registration appreciated<br />
Contact:<br />
AJ Jaime<br />
3 Principles Services Division<br />
Depart Alcohol & Drug Services<br />
976 Lenzen Ave., SJ, CA 95126<br />
408.792.5237<br />
28<br />
3 Principles Services Division<br />
presents<br />
The Wisdom at Work Series:<br />
Registration 8:00 am – 8:30 am<br />
Workshop 8:30 am to 12:00pm<br />
“Crucial Conversations ”<br />
Creating Conversations that Bridge Gaps in the Workplace<br />
February 10 , 2012<br />
Do crucial conversations make you nervous or make you sweat? Crucial Conversations are<br />
those conversations that need to happen when we are confronted with difficult and<br />
emotional circumstances that need to be addressed; when delivering bad news to a<br />
client, when working as a team, or when dealing with family issues. Facing up to the<br />
situation will require the very best in us. Anytime emotions are high or you find<br />
yourself stuck, there is a crucial conversation that needs to happen.<br />
In this workshop, you will learn about the natural, human dynamics behind life,<br />
how crucial conversations are created, how this experience unfolds and how we can<br />
transform the challenging every day events <strong>of</strong> our lives into an experience that is<br />
both productive and rewarding. We will explore the path to and through the art <strong>of</strong><br />
understanding how to have crucial conversations with anyone in your life.<br />
Agenda:<br />
Pr<strong>of</strong>essional Performance Enhancement Series—Part III<br />
Recognizing when a crucial conversation is needed<br />
Making it safe to talk about almost anything with anyone<br />
Focusing on what really matters most<br />
Speaking neutrally not aggressively to get the results you need<br />
The Principles <strong>of</strong> Mind, Thought and Consciousness and how our experience is<br />
formed from moment to moment<br />
<strong>Learning</strong> Objectives: Be able to:<br />
Describe the benefit <strong>of</strong> rapport as a key element <strong>of</strong> any association Identify what<br />
can sabotage a crucial conversation<br />
Demonstrate how to hold a crucial conversation with anyone<br />
Teaching Methods:<br />
The teaching is accomplished through interactive discussions, large and small group<br />
discussions, dyads and a focused exploration <strong>of</strong> the 3 Principles<br />
Who should attend?<br />
Clinicians, service providers, administrators, managers, supervisors, employers, employees,<br />
parents, teachers and all those wanting to create a dynamic and productive<br />
work experience with compassion, respect and results that transform the situation for<br />
all involved
Presenter:<br />
Rachel Quilter has been a certified 3<br />
Principles facilitator since 2009. She has<br />
taught the 3 Principles at Inn Vision<br />
Women’s Shelter, presented to <strong>Santa</strong><br />
<strong>Clara</strong> <strong>County</strong> Social Services and has lead<br />
a series <strong>of</strong> workshops, <strong>of</strong>fered to the public,<br />
at her retreat center in Almaden Valley,<br />
Ca. She is currently teaching a class<br />
on the 3 Principles at Pathways, a substance<br />
abuse treatment program.<br />
Location:<br />
Masonic Center<br />
2500 Masonic Drive<br />
San Jose, 95125<br />
Workshop Fee – $25<br />
(Fee waived for SCC employees, DADS<br />
providers and clients, students & veterans)<br />
Open to the public<br />
CE’s Contact AJ for information.<br />
Pre-registration appreciated<br />
Contact:<br />
AJ Jaime<br />
3 Principles Services Division<br />
Depart <strong>of</strong> Alcohol & Drug Services<br />
976 Lenzen Ave., SJ, CA 95126<br />
408.792.5237<br />
Angelica.jaime@hhs.sccgov.org<br />
3 Principles Services Division<br />
presents<br />
The Wisdom at Work Series:<br />
Registration 8:00 am – 8:30 am<br />
Workshop 8:30 am to noon<br />
―Soaring Above Unpredictability‖<br />
29<br />
April 13, 2012<br />
Our dreams, our hopes, our desires - we all have visions how things<br />
should be in our life. However, when we experience the unpredictable<br />
nature <strong>of</strong> life and are confronted with challenges due to physical limitations,<br />
disappointments, and other trials, we can feel as though we are unable<br />
to soar above the storms.<br />
At this workshop, we will explore what keeps us from soaring above these<br />
life storms and the inborn resources we have as human beings to handle<br />
the unpredictable. This workshop on the 3 Principles re-introduces us to<br />
who we really are, leaving us with an awareness <strong>of</strong> how to create our own<br />
experience <strong>of</strong> what life presents to us, moment to moment.<br />
Agenda:<br />
Rising above what may be seen as an impossible situation<br />
Seeing past perceived limitations<br />
Our clients/patients: seeing the possibilities and not the liabilities<br />
The 3 Principles <strong>of</strong> Mind, Thought and Consciousness<br />
<strong>Learning</strong> Objectives: Be able to<br />
Identify how we can minimize the impact the external world has on us<br />
Describe our psychological well-being as not dependent on something outside<br />
<strong>of</strong> ourselves<br />
Recognize that neither we nor our clients are limited by our past or present<br />
circumstances<br />
Teaching Methods:<br />
The teaching is accomplished through interactive discussions, large and small<br />
group discussions, dyads and a focused exploration <strong>of</strong> the 3 Principles<br />
Who should attend?<br />
Clinicians, service providers, administrators, managers, supervisors, employers,<br />
employees, parents, teachers and all those wanting to create a dynamic and productive<br />
work experience with compassion, respect and results that transform the<br />
situation for all involved
Presenter:<br />
Marilyn Wendler is a certified practitioner<br />
in the 3 Principles, and has taught<br />
the Principles at Mariposa Lodge since<br />
2003. She previously taught first <strong>of</strong>fender<br />
DUI classes in the county system, and has<br />
studied the science <strong>of</strong> addiction extensively.<br />
She is the author <strong>of</strong> two books<br />
about the Principles, “Life Happened<br />
Here” and “Realizing Life.”<br />
Location:<br />
Masonic Center<br />
2500 Masonic Drive<br />
San Jose, 95125<br />
Workshop Fee – $25<br />
(Fee waived for SCC employees, DADS<br />
providers and clients, students & veterans)<br />
Open to the public<br />
CE’s Contact AJ for information.<br />
Pre-registration appreciated<br />
Contact:<br />
AJ Jaime<br />
3 Principles Services<br />
Depart Alcohol & Drug Services<br />
976 Lenzen Ave., SJ, CA 95126<br />
408.792.5237<br />
Angelica.jaime@hhs.sccgov.org<br />
3 Principles Services Division<br />
presents<br />
The Wisdom at Work Series:<br />
Registration 8:00 am – 8:30 am<br />
Workshop 8:30 am to noon<br />
“Obsession <strong>of</strong> the Mind:<br />
Addiction, Relapse and the 3 Principles”<br />
30<br />
Friday, May 11, 2012<br />
An increasing number <strong>of</strong> people in the field <strong>of</strong> addiction are asking questions and<br />
searching for answers on how to help those people suffering with issues <strong>of</strong><br />
addiction.<br />
The 3 Principles, a new paradigm in the field <strong>of</strong> psychology and addiction,<br />
has been extremely helpful to many former addicts and alcoholics. The understanding<br />
that this training conveys about our human psychological functioning<br />
has a pr<strong>of</strong>ound impact on people’s lives and their relationship to a<br />
healthy and happy state <strong>of</strong> mind. There is a continuous positive improvement<br />
in relationship to addiction with the people who begin to see the power <strong>of</strong><br />
thought in their daily lives. This simple understanding empowers people to<br />
gain insights about their own behavior, producing long lasting and permanent<br />
changes.<br />
Agenda:<br />
- The 3 Principles underlying our human experience<br />
- Understanding and awareness: The key change agent that diminishes psychological<br />
dependence and frees former addicts from obsessive reactions<br />
to life situations<br />
- The thought structures <strong>of</strong> relapse and “failure”<br />
- Improve interactions with the newly recovered and those struggling in<br />
their recovery<br />
<strong>Learning</strong> Objectives:<br />
- Articulate an understanding <strong>of</strong> the 3 Principles and how this understanding<br />
improves the psychology <strong>of</strong> chemical dependence<br />
- Recognize the role that thought plays in the recovery and relapse cycle<br />
process<br />
- Understanding the source <strong>of</strong> the innate nature <strong>of</strong> human resiliency serving<br />
as a antidote to addiction<br />
Teaching Methods:<br />
The teaching is accomplished through interactive discussions, large and small<br />
group discussions, dyads and a focused exploration <strong>of</strong> the 3 Principles<br />
Who should attend?<br />
Clinicians, service providers, administrators, managers, supervisors, employers,<br />
employees, parents, teachers and all those wanting to create a dynamic and<br />
productive work experience with compassion, respect and results that transform<br />
the situation for all involved
Trainings sponsored by<br />
<strong>Learning</strong> Partnership<br />
Mental Health Department<br />
31
Mental Health Department <strong>Learning</strong> Partnership presents:<br />
Clinical Aspect <strong>of</strong> 5150<br />
This training will provide<br />
an introduction to legal<br />
and ethical issues as they<br />
relate to involuntary de-<br />
tention. It will include clini-<br />
cal components that en-<br />
compass several learning<br />
modalities, such as small<br />
group discussion and ac-<br />
tive participation. Manda-<br />
tory for clinical staff to<br />
be designated to evalu-<br />
ate for involuntary de-<br />
tention.<br />
Training Dates:<br />
September 7, <strong>2011</strong><br />
November 9, <strong>2011</strong><br />
December 14, <strong>2011</strong><br />
9:00am-1:00pm<br />
Sign-in starts at 8:30am<br />
Objectives:<br />
As a result <strong>of</strong> this training, participants should be able to:<br />
1. Describe the impact <strong>of</strong> the Lanterman-Petris-Short Act on the<br />
rights <strong>of</strong> the mentally ill<br />
2. Articulate who has authority to initiate an involuntary detention<br />
form and understand the scope <strong>of</strong> that authority<br />
3. Articulate the responsibility inherent in initiating involuntary<br />
detention and the ramifications <strong>of</strong> that responsibility<br />
4. Describe the fundamental law and criteria involving involuntary<br />
detention<br />
5. Identify the legal and ethical issues <strong>of</strong> initiating involuntary<br />
detention in the community<br />
6. Operationalize and problem-solve some <strong>of</strong> the clinical and behavioral<br />
issues that may arise while conducting 5150 assessments<br />
Dr. Agi Schenley <strong>of</strong> Pacific Grove, California is a Clinical/Forensic Psychologist<br />
and a Licensed Marriage and Family Therapist who has been<br />
specializing in Law Enforcement and Public Safety since 2003.<br />
Katherine Boyle Dunn, J.D., is a Staff Attorney in Patients’ Rights<br />
Unit at MH Advocacy Project, where she assists clients in resolving their<br />
legal issues with the mental health system <strong>of</strong> care and provides personal<br />
representation for patients in the civil commitment system.<br />
James Raphael works for MH Advocacy Project where he represents<br />
involuntary psychiatric patients at administrative hearings regarding<br />
detention and capacity to refuse medications; intake, investigation and<br />
resolution <strong>of</strong> complaints <strong>of</strong> alleged violations/denials <strong>of</strong> statutory patients’<br />
rights in acute, sub-acute, and residential facilities.<br />
<strong>Learning</strong> Partnership Training Center<br />
1075 E <strong>Santa</strong> <strong>Clara</strong> St. 2nd Fl. San Jose, CA 95116<br />
Phone: 408-792-3900<br />
Web: http://<strong>Learning</strong>Partnership.elearning.network<strong>of</strong>care.org<br />
** This course meets the qualifications for 4 hours <strong>of</strong> continuing education for LCSW’s and LMFT’s as required by the CA Board <strong>of</strong> Behavioral<br />
Sciences.<br />
32
Motivational Interviewing 101:<br />
The Basics on Engaging People into Treatment<br />
OBJECTIVES:<br />
Participants will:<br />
1. Review how people change and basic Motivational Interviewing principles to engage the client in<br />
collaborative care.<br />
2. Identify how to better assess people's readiness to change and how to quickly develop the treatment<br />
contract.<br />
3. Apply techniques and interventions that enhance the client's motivation to make lasting change.<br />
DESCRIPTION:<br />
Client hostility and resistance occur in many clinical situations and make it hard to reach clients and<br />
help them change. People with co-occurring mental and substance-related disorders; adolescents and<br />
others mandated for treatment; and assisting clients to function in the community are all situations<br />
that can challenge engagement skills. Helping people change involves engaging them into a collaborative<br />
and accountable treatment plan.<br />
This workshop will focus on the basics <strong>of</strong> Motivational Interviewing and stages <strong>of</strong> change assessment<br />
and treatment. It will provide concepts and techniques on ways to quickly engage clients into treatment<br />
and increase their interest in changing. There will be opportunity to discuss case examples and<br />
participants are encouraged to bring clinical situations and vignettes for role playing and consultation.<br />
** This course meets the qualifications for 6 hours <strong>of</strong> continuing education for LCSW’s and LMFT’s as required by the<br />
CA Board <strong>of</strong> Behavioral Sciences.<br />
David Mee-Lee, M.D. is a board-certified psychiatrist, and is certified by the<br />
American Board <strong>of</strong> Addiction Medicine (ABAM). He trains and consults both<br />
nationally and internationally. Dr. Mee-Lee is Chief Editor <strong>of</strong> the Revised Second<br />
Edition <strong>of</strong> the ASAM Criteria and is Senior Vice President <strong>of</strong> The Change<br />
Companies. Dr. Mee-Lee has over thirty years experience in person centered<br />
treatment and program development for people with co-occurring mental health<br />
and substance use conditions.<br />
Register on-line at: http://<strong>Learning</strong>Partnership.elearning.network<strong>of</strong>care.org<br />
<strong>Learning</strong> Partnership Training Center<br />
1075 E <strong>Santa</strong> <strong>Clara</strong> St. 2nd fl.<br />
San Jose, CA 95116<br />
34<br />
Thursday, September 15, <strong>2011</strong><br />
9:00am-4:30pm<br />
Registration starts at 8:30am
DESCRIPTION<br />
National Alliance on Mental Illness<br />
(NAMI) Provider Education Course<br />
This five week course was designed for line staff at public agencies working directly with individuals with severe<br />
and persistent brain disorders. It explores four major areas:<br />
Understanding consumer/family culture and the lived trauma experience;<br />
Responding effectively to consumers and families;<br />
Inside the experience <strong>of</strong> mental illness with emotional adjustments and coping strategies;<br />
A bio-psychosocial model <strong>of</strong> collaborative treatment.<br />
This course will provide a clinical picture <strong>of</strong> collaborative secondary intervention strategies (pragmatic, concrete,<br />
practical steps) which staff can use in practice. A teaching team <strong>of</strong> 5 members includes family, consumers<br />
and mental health pr<strong>of</strong>essional.<br />
This workshop is held for five (5) consecutive weeks, for 3 hours per session. The curriculum format is composed<br />
<strong>of</strong> short lectures, followed by discussion <strong>of</strong> the teaching points. Weekly class and homework handouts<br />
are compiled into a Course Notebook for future reference.<br />
**Completing this course meets the qualifications for 15 hours <strong>of</strong> continuing education for LCSW’s and LMFT’s as required by the<br />
CA Board <strong>of</strong> Behavioral Sciences.<br />
PRESENTERS:<br />
Lillian Marcus, Ph.D., MFT works at Bi<strong>of</strong>eedback Associates in Palo Alto, as a Bi<strong>of</strong>eedback Therapist, and Psychotherapist.<br />
She received her doctorate degree in Clinical Psychology from Western Graduate School <strong>of</strong> Psychology, Palo<br />
Alto, CA. Dr. Marcus worked for <strong>Santa</strong> <strong>Clara</strong> <strong>County</strong> Mental Health and <strong>Santa</strong> <strong>Clara</strong> <strong>County</strong> Alcohol Services, as a<br />
Marriage, Family and Child Counselor, along with other positions in the community.<br />
Ann McDonald Rice, R.N., M.A. is licensed marriage and family therapist with a private practice. She worked for<br />
<strong>Santa</strong> <strong>Clara</strong> University as a group therapist for graduate students in the counseling program. She received her Nursing<br />
degree from Mercy Hospital School <strong>of</strong> Nursing, B.S. in Behavioral Science from the College <strong>of</strong> Notre Dame, and a M.A.<br />
in Marriage, Family and Child Counseling.<br />
Amy Williams, LCSW works at Hope Services, Counseling Center in San Jose, CA with adults and children with developmental<br />
disabilities. Prior to that, she worked for Community Solutions in Morgan Hill, CA with families, children,<br />
and adults as a therapist. She attended San Jose State University and received a BA in Behavioral Sciences with a double<br />
major in Psychology as well as a Master <strong>of</strong> Social Work degree. Amy has taught the NAMI provider course for over 2<br />
years.<br />
John Scott Fisher is a licensed Marriage & Family Therapist. He is currently in private practice in San Jose, CA. He<br />
specializes in PTSD, couples & individual therapy. He is certified as a team member in the NAMI Provider Training.<br />
At this time he also supervises interns who are working toward their CA State licensing exams. Over the last 10 years he<br />
has also worked in non-pr<strong>of</strong>it agencies as an addiction counselor, mental health counselor, and clinical supervisor.<br />
Register on-line at http://<strong>Learning</strong>Partnership.elearning.network<strong>of</strong>care.org<br />
Trainings are only on Fridays<br />
September 9, <strong>2011</strong>—October 7, <strong>2011</strong><br />
October 14, <strong>2011</strong>—November 18, <strong>2011</strong><br />
9:00am-12:00pm<br />
Registration starts at 8:30am<br />
35<br />
<strong>Learning</strong> Partnership Training Center<br />
1075 E <strong>Santa</strong> <strong>Clara</strong> St. 2nd Fl<br />
San Jose, CA 95116
MHD <strong>Learning</strong> Partnership presents:<br />
Effective Practitioner Utilization <strong>of</strong><br />
Bilingual Staff & Interpreters*<br />
*Specific Target Group: Service providers working with interpreters<br />
COURSE DESCRIPTION:<br />
The linguistic and communication needs <strong>of</strong> those who seek services are among our service<br />
mandates. Research and description <strong>of</strong> clinical practices has emphasized how linguistic competence<br />
can make large or even subtle differences in effective mental health and health care<br />
practices. Beyond the spoken word, there are denotations and connotations and specific colloquial<br />
terms and phrases that can complicate understanding in critical relationship building<br />
and eventual clinical outcomes.<br />
Interpreters are central to a clinical team at a time when language diversity is increasing<br />
and becoming more complex. In order to form effective working relationships among teams<br />
there are important facets <strong>of</strong> working with interpreters that can increase overall clinical provider<br />
competence. Consumers and family members may have increased competence and opportunities<br />
towards reaching wellness and recovery in having confidence that their service<br />
providers are clearly communicating, attending to their own processes and always returning<br />
to what is optimal for their well being.<br />
OBJECTIVES:<br />
Participants will:<br />
Review models and processes for effective utilization <strong>of</strong> interpreters;<br />
Discuss contextual challenges in use <strong>of</strong> interpreters in clinical situations along with potential<br />
strategies to address them;<br />
List some (at least 2) state-<strong>of</strong>-the-art research findings on use <strong>of</strong> interpreters in helping<br />
relationships;<br />
Apply skills increasing their awareness, knowledge and relational use <strong>of</strong> interpreters in<br />
clinical situations;<br />
Learn ways to improve use <strong>of</strong> interpreters and ways interpreters will work effectively<br />
with service providers and as part <strong>of</strong> the treatment team.<br />
** This course meets the qualifications for 3 hours <strong>of</strong> CE for LCSW’s and LMFT’s as required by the CA<br />
Board <strong>of</strong> Sciences.<br />
Dr. Matthew R. Mock received his BA degree in psychology from Brow n University and his Doctorate and<br />
Masters degrees in clinical and consulting psychology from the California School <strong>of</strong> Pr<strong>of</strong>essional Psychology<br />
(CSPP). In addition practicing privately in Berkeley as a psychotherapist and consultant, he w as the Director<br />
<strong>of</strong> the Center for Multicultural Development w ith the California <strong>Institute</strong> for Mental Health in Sacramento.<br />
Just prior to this, he w as Director <strong>of</strong> the Family, Y outh, Children's and Multicultural Services for the City <strong>of</strong><br />
Berkeley MH Division w here he w as practicing for over 20 years. He is also Director <strong>of</strong> the Cross Cultural<br />
Program, and Pr<strong>of</strong>essor <strong>of</strong> Psychology w ith the Graduate School <strong>of</strong> Pr<strong>of</strong>essional Psychology at John F. Kennedy University focusing<br />
on diverse children and families. As an Adjunct Faculty w ith the California School <strong>of</strong> Pr<strong>of</strong>essional Psychology, Alameda, he focuses<br />
on the teaching <strong>of</strong> socio-cultural and psychotherapeutic considerations w ith Asian-Pacific Americans.<br />
Register on-line at http://<strong>Learning</strong>Partnership.elearning.network<strong>of</strong>care.org<br />
<strong>Learning</strong> Partnership Training Center<br />
1075 E <strong>Santa</strong> <strong>Clara</strong> St, 2nd Fl.<br />
San Jose, CA 95116<br />
36<br />
Friday, September 9, <strong>2011</strong><br />
9:00am-12:00pm<br />
Registration starts at 8:30am
Training Dates:<br />
September 21 & 22, <strong>2011</strong><br />
November 16 & 17, <strong>2011</strong><br />
9:00am-4:30pm<br />
Registration starts at 8:30am<br />
<strong>Learning</strong> Partnership<br />
Training Center<br />
1075 E <strong>Santa</strong> <strong>Clara</strong> St. 2nd Fl.<br />
San Jose, CA 95116<br />
MHD <strong>Learning</strong> Partnership Presents:<br />
M E N T A L H E A L T H<br />
F I R S T A I D<br />
Course Description<br />
The Mental Health First Aid program is an interactive session which runs 12 hours. It<br />
can be conducted as one two-day seminar, two one day events spaced over a short<br />
period <strong>of</strong> time or as four 3-hour sessions. Mental Health First Aid certification must<br />
be renewed every three years, and introduces participants to risk factors and warning<br />
signs <strong>of</strong> mental health problems, builds understanding <strong>of</strong> their impact and overviews<br />
common treatments.<br />
Objectives:<br />
The potential risk factors and warning signs for a range <strong>of</strong> mental health problems,<br />
including: depression, anxiety/trauma, psychosis and psychotic disorders, eating<br />
disorders, substance use disorders, and self-injury<br />
An understanding <strong>of</strong> the prevalence <strong>of</strong> various mental health disorders in the U.S.<br />
and the need for reduced stigma in their communities<br />
A 5-step action plan encompassing the skills, resources and knowledge to assess<br />
the situation, to select and implement appropriate interventions, and to help the<br />
individual in crisis connect with appropriate pr<strong>of</strong>essional care<br />
The appropriate pr<strong>of</strong>essional, peer, social, and self-help resources available to help<br />
someone with a mental health problem.<br />
** This course meets the qualifications for 12 hours <strong>of</strong> continuing education for<br />
LCSW’s and LMFT’s as required by the CA Board <strong>of</strong> Sciences.<br />
** This is a two day training; you must attend both days to complete this training.<br />
Melody Hames is the Ethnic and Cultural Community Advisory<br />
Committee (ECCAC) Family Community Coordinator for the<br />
African Heritage Mental Health Outreach Coalition (AHMHOC).<br />
She has been working with the ECCAC since October <strong>of</strong> 2009.<br />
Her work consists <strong>of</strong> advocacy, outreach and education, creating<br />
and implementing prevention and early intervention strategies<br />
to reach the un-served and underserved African American<br />
population. As a Certified Mental Health First Aid (MHFA)<br />
Trainer, she works in collaboration with the other ECCAC communities<br />
and together they bring a unique perspective and voice to the <strong>Santa</strong> <strong>Clara</strong><br />
<strong>County</strong> Mental Health System.<br />
37<br />
Raymond T. Fiddler <strong>of</strong> the Cheyenne River Sioux/Standing<br />
Rock Tribe, is the Ethnic and Cultural Community Advisory<br />
Committee (ECCAC) Family Community Coordinator for Native<br />
Family Outreach and Engagement (NFOE), and has worked<br />
with his group since October 2007. He practices his Native<br />
Culture and traditions, which help keep balance. Raymond is a<br />
certified MHFA trainer and first-aider.<br />
Register on-line at http://<strong>Learning</strong>Partnership.elearning.network<strong>of</strong>care.org
M H D L E A R N I NG P A R T N E R SH I P PR E S E N T S :<br />
Cultural Complexities in Diagnosis,<br />
Assessment and Engagement<br />
Description<br />
Successful mental health service outcomes are predicated on accurate clinical assessment, diagnosis,<br />
treatment planning and service delivery. Acknowledging culture and diversity in all <strong>of</strong> its<br />
ways has become a clinical mandate. The increased diversity <strong>of</strong> community seeking services<br />
challenges providers to address cultural complexities at the outset <strong>of</strong> clinical engagement. In this<br />
training, a cultural framework for all who seek mental health services will be presented. This<br />
framework for systematically addressing individual, family and community needs will lead to a<br />
formal process to provide assessment and arrive at diagnoses. The DSM-IV TR Cultural Formulation<br />
will be presented along with clinical vignettes that will enrich its use. In addition to<br />
practical information provided to attendees, there will be practical application exemplified<br />
through videotape materials, written clinical descriptions, potential role plays, etc. This workshop<br />
is also being held with an understanding <strong>of</strong> the importance <strong>of</strong> cultural competence, wellness,<br />
resilience, recovery, person-centered care and family-driven services, and other principles<br />
<strong>of</strong> the Mental Health Services Act.<br />
Objectives<br />
By the end <strong>of</strong> the workshop, participants will:<br />
Identify clinical and ethical reasons (at least 3) for integrating cultural competence into assessment,<br />
diagnosis and treatment;<br />
Describe a core systematic structure for acknowledging cultural diversity in all aspects <strong>of</strong><br />
mental health care;<br />
List the five (5) core components <strong>of</strong> the DSM-IV TR Outline for Cultural Formulation;<br />
Demonstrate increased group competence through practical application <strong>of</strong> the Cultural Formulation<br />
through clinical vignettes.<br />
** This course meets the qualifications for 6 hours <strong>of</strong> continuing education for LCSW’s and LMFT’s as required<br />
by the CA Board <strong>of</strong> Sciences.<br />
Register on-line at: http://<strong>Learning</strong>Partnership.elearning.network<strong>of</strong>care.org<br />
Dr. Matthew R. Mock received his BA degree in psychology<br />
from Brown University and his Doctorate and Masters degrees in<br />
clinical and consulting psychology from the California School <strong>of</strong><br />
Pr<strong>of</strong>essional Psychology (CSPP). In addition practicing privately in<br />
Berkeley as a psychotherapist and consultant, he was the Director<br />
<strong>of</strong> the Center for Multicultural Development with the California<br />
<strong>Institute</strong> for Mental Health in Sacramento. Just prior to this, he<br />
was Director <strong>of</strong> the Family, Youth, Children's and Multicultural Services for the City<br />
<strong>of</strong> Berkeley MH Division where he was practicing for over 20 years. He is also Director<br />
<strong>of</strong> the Cross Cultural Program, and Pr<strong>of</strong>essor <strong>of</strong> Psychology with the Graduate<br />
School <strong>of</strong> Pr<strong>of</strong>essional Psychology at John F. Kennedy University focusing on<br />
diverse children and families. As an Adjunct Faculty with the California School <strong>of</strong><br />
Pr<strong>of</strong>essional Psychology, Alameda, he focuses on the teaching <strong>of</strong> socio-cultural and<br />
psychotherapeutic considerations with Asian-Pacific Americans.<br />
Friday, September 23, <strong>2011</strong><br />
9:00am-4:30pm<br />
Registration starts at 8:30am<br />
38<br />
<strong>Learning</strong> Partnership Training Center<br />
1075 E <strong>Santa</strong> <strong>Clara</strong> St. 2nd Fl.<br />
San Jose, CA 95116
MHD <strong>Learning</strong> Partnership presents:<br />
Introduction to Infant and Early Childhood<br />
Mental Health: Key Concepts and Resources<br />
COURSE DESCRIPTION:<br />
Research provides converging evidence for the importance <strong>of</strong> early experiences on child outcomes<br />
for optimal brain, body, and socio-emotional development. This lively and interactive<br />
training will <strong>of</strong>fer an overview <strong>of</strong> the Infant and Early Childhood Mental Health field. Participants<br />
will learn about multidisciplinary approaches to understanding the needs <strong>of</strong> 0-5 population<br />
for optimal development. Key concepts such as Centrality <strong>of</strong> Relationships to understanding<br />
brain development and emotional regulation will be addressed. Appropriate screening<br />
tools and resources will also be reviewed. Through the use <strong>of</strong> video, small and large group<br />
experiential exercises, role play, and vignettes, participants will explore how early relationships<br />
influence the child’s trajectory for success.<br />
OBJECTIVES FOR PARTICIPANTS:<br />
1. Receive an overview <strong>of</strong> key concepts <strong>of</strong> Infant and Early Childhood MH<br />
2. Recognize the significance <strong>of</strong> the interconnection <strong>of</strong> the neurobiological and<br />
the socio-emotional development within the context <strong>of</strong> the relationship.<br />
3. Gain understanding <strong>of</strong> the different patterns <strong>of</strong> parent-infant interaction and<br />
attachment and their impact on child outcomes.<br />
4. Be introduced to specific screening tools that assist in determining the need<br />
for further evaluation.<br />
5. Receive information regarding appropriate resources to support and promote<br />
family well-being and optimal development.<br />
** This course meets the qualification for 6 hours <strong>of</strong> continuing education for LCSW’s<br />
and LMFT’s as required by the CA Board <strong>of</strong> Sciences.<br />
Maretta Juarez, LCSW, Student Intern Program and Career Pathways<br />
Program Coordinator; Maretta has been a licensed clinician<br />
since 1988 and has been providing services to diverse populations<br />
and cultural groups. She began her career working with young children<br />
traumatized by abuse, neglect and abandonment. The last<br />
seven years her passion has been her work in the infant and early<br />
childhood mental health field.<br />
Zelia Faria-Costa, LMFT, is a Reflective Practice Facilitator for Infant<br />
and Parent Early Childhood MH Program <strong>of</strong> <strong>Santa</strong> <strong>Clara</strong> <strong>County</strong>.<br />
She specializes in working with 0-5 age group, is experienced in Reflective<br />
Supervision, systems assessment, and uses eclectic treatment<br />
modalities and provides consultations on cross-systems and<br />
multidisciplinary teams.<br />
Sharla Kibel, LMFT, is a lead clinician/supervisor at KidScope.<br />
She <strong>of</strong>fers consultation, assessment and treatment for families with<br />
young children as part <strong>of</strong> FIRST 5 System <strong>of</strong> Care. She participated in<br />
the 0-5 strategy team for MHSA in SCC and represented the MHD on<br />
the Inclusion Collaborative team that designed the<br />
KidsConnections service model.<br />
<strong>Learning</strong> Partnership Training Center<br />
1075 E. <strong>Santa</strong> <strong>Clara</strong> Street, 2nd Fl.<br />
San Jose, CA 95116<br />
39<br />
Tuesday, September 2 7, <strong>2011</strong><br />
9:00 a.m. - 4:30 p.m.<br />
Registration starts at 8:30 a.m.<br />
Register on-line at: http://<strong>Learning</strong>Partnership.elearning.network<strong>of</strong>care.org
<strong>Learning</strong> Partnership<br />
Training Center<br />
1075 E <strong>Santa</strong> <strong>Clara</strong> St. 2nd Fl.<br />
San Jose, CA 95116<br />
Training Dates<br />
September 28, <strong>2011</strong><br />
1:00pm to 5:00pm<br />
Registrations starts at 12:30pm<br />
December 9, <strong>2011</strong><br />
8:30am to 12:30pm<br />
Registration starts at 8:00am<br />
MHD <strong>Learning</strong> Partnership presents:<br />
Milestone <strong>of</strong> Recovery Scale<br />
(MORS) Training<br />
DESCRIPTION<br />
This training course will introduce participants to the Milestones <strong>of</strong> Recovery<br />
Scale (MORS), a method <strong>of</strong> evaluating where consumers with severe and<br />
persistent mental illnesses are in the recovery process. The system is<br />
based on assessing the consumer's status on 3 distinct variables: level <strong>of</strong><br />
risk, level <strong>of</strong> engagement with the mental health system, and level <strong>of</strong> skills<br />
and supports.<br />
Based on where they fall on these three variables, consumers are assigned<br />
to a stage <strong>of</strong> recovery ranging from "extreme risk," in which it is unlikely that<br />
they can be served safely in the community, all the way up to "advanced recovery,"<br />
in which they graduate from the community mental health system<br />
and are indistinguishable from their non-disabled neighbors.<br />
OBJECTIVES<br />
As a result <strong>of</strong> attending this workshop, the participants will be able to:<br />
1. Understand the difficulties in measuring recovery<br />
2. Distinguish between subjective and objective measures <strong>of</strong> recovery<br />
3. Understand how levels <strong>of</strong> risk, engagement, and skills and supports<br />
combine to form a client’s rating on the Milestones <strong>of</strong> Recovery Scale<br />
4. Reliably rate their clients on the Milestones <strong>of</strong> Recovery Scale.<br />
** This course meets the qualifications for 4 hours <strong>of</strong> continuing education for<br />
LCSW's and LMFT's as required by the California Board <strong>of</strong> Behavioral Sciences.<br />
Picha Watkins, iMFT, Picha has been working for Momentum for Mental<br />
Health for over 4 years. Picha is currently the manager for<br />
R.E.A.C.H.<br />
Amanda R. Vierra, MHRS, CADC-II, LAADC, has been working with Momentum<br />
for Mental Health for over 5 years. Amanda is currently Manager<br />
<strong>of</strong> Alameda Programs & leads various trainings specific to documentation<br />
and Motivational Interviewing.<br />
Kalam Lok, MFTI, has been working with Momentum for Mental Health<br />
since 2009, but has been working in the mental health field since<br />
2007. Kalam is currently the Clinician in the Eastside Outpatient<br />
Team.<br />
Dylan Schmidt, PSC, recently began working at Momentum for Mental<br />
Health in January <strong>2011</strong>. Currently Dylan works as a Personal Services<br />
Coordinator for the Momentum Full Service Partnership Program.<br />
R e g i s t e r o n -l i n e a t h t tp : / / L e a r n i ng Pa r t ne r s h ip . e l e a r n i n g . n e t w o r k o f c a r e . o r g<br />
40
Clinical Supervision Training, Foundation<br />
for Tomorrow's Pr<strong>of</strong>essionals<br />
DESCRIPTION<br />
MHD L earn ing Par t ners hip pr esen ts:<br />
This lively and interactive workshop on Clinical Supervision meets the BBS requirements for<br />
Clinical Supervision training for LMFT, LCSW and Psychologists. The training will provide participants<br />
with techniques, ideas, and opportunities to share their knowledge, challenges and rewards.<br />
Through the use <strong>of</strong> vignettes, problem solving, lecture and role-plays, we will explore this<br />
very important relationship <strong>of</strong> supervisor and supervisee. Bring your wisdom and your humor.<br />
OBJECTIVES<br />
By the end <strong>of</strong> the workshop participants will:<br />
Become familiar with 3 stages <strong>of</strong> supervision and be able to identify characteristics <strong>of</strong> each<br />
stage.<br />
Recognize that how we see ourselves can strengthen our capacity to supervise all supervisees.<br />
Discover how personal identity, gender, ethnicity and cultural awareness enhance our ability<br />
to supervise all supervisees.<br />
Be knowledgeable about the legal and ethical issues in clinical practice.<br />
Have a personal style <strong>of</strong> supervising that re-enforces focusing on drawing out the strengths <strong>of</strong><br />
the supervisees.<br />
Recognize the positive and negative signs in the supervisee’s clinical development.<br />
Carry out supervision sessions that are mutually beneficial, clinically sound and ethically<br />
aware.<br />
Be able to be the best supervisor he/she can be while taking care <strong>of</strong> him/herself and feeling<br />
great about it.<br />
** Attendance at October 3, <strong>2011</strong> and October 4, <strong>2011</strong><br />
trainings fulfill the required 15 hours <strong>of</strong> Clinical<br />
Supervision training for supervising MSW Interns and<br />
ASWs.<br />
PRESENTER: Melanie Stern, LCSW, is a social worker, therapist, trainer and<br />
consultant. She presently provides training and consultation throughout the state in<br />
areas <strong>of</strong> Clinical Supervision, Management & Supervision, Teambuilding, Intercultural<br />
Awareness, Stress Management, Law & Ethics and Group Facilitation. For<br />
twelve years, she was Program Manager/Clinical Supervisor at Pajaro Valley Prevention<br />
and Student Assistance, a dedicated non-pr<strong>of</strong>it to the Pajaro Unified School<br />
District where she developed and managed programs serving young people and their<br />
families. She has a private practice in <strong>Santa</strong> Cruz specializing in work with individuals, couples, children<br />
and cross cultural issues.<br />
<strong>Learning</strong> Partnership Training Center<br />
1075 E <strong>Santa</strong> <strong>Clara</strong> St. 2nd fl.<br />
San Jose, CA 95116<br />
41<br />
** October 3, <strong>2011</strong> training fulfills the required<br />
6 hours <strong>of</strong> Clinical Supervision training for<br />
supervising MFT Interns and Trainees. It also<br />
fulfills the renewal requirement.<br />
Training Dates<br />
Monday, October 3, <strong>2011</strong><br />
Tuesday, October 4, <strong>2011</strong><br />
9:00 am- 4:30 pm<br />
Registrations starts at 8:30 am<br />
Register on-line at: http://<strong>Learning</strong>Partnership.elearning.network<strong>of</strong>care.org
M H D L e a r n i n g P a r t n e r s h i p p r e s e n t s :<br />
Advanced Cultural Competence and<br />
MHSA Core Trainings<br />
*Recommended Prerequisite: Cultural Competence Core Foundation Training<br />
COURSE DESCRIPTION:<br />
Cultural competence is not a simple end destination but an ongoing developmental process. Core components<br />
<strong>of</strong> cultural competence include having awareness, attitude, knowledge and skills that enables the service<br />
provider to work effectively in cross cultural situations. These foundational elements are central to<br />
beginning cultural competence development. Staff and practitioners must not only maintain a conscious<br />
awareness <strong>of</strong> cultural competence but also advance their level <strong>of</strong> sophistication and practical use. This<br />
course will deepen attendees’ integration <strong>of</strong> cultural competence in their work in the context <strong>of</strong> Mental<br />
Health Services Act initiatives. There will be a presentation <strong>of</strong> different levels <strong>of</strong> complexities arising in culturally<br />
diverse situations accompanied by effective strategies to address them.<br />
OBJECTIVES:<br />
Participants will:<br />
understand (and describe) cultural competence commitments in the context <strong>of</strong> MHSA initiatives;<br />
improve their skills in being able to address culturally challenging situations;<br />
understand characteristics <strong>of</strong> culturally competent leaders, supervisors, clinicians and administrators;<br />
list (at least 3) stances and/or behaviors <strong>of</strong> a cultural competent provider;<br />
describe (at least 3) current evidence and research findings indicating factors central for consideration in<br />
forming cross-cultural working relationships.<br />
** This course meets the qualifications for 6 hours <strong>of</strong> continuing education for LCSW’s and LMFT’s as required<br />
by the CA Board <strong>of</strong> Sciences.<br />
Dr. Matthew R. Mock received his BA degree in psychology from Brow n<br />
University and his Doctorate and Masters degrees in clinical and consulting<br />
psychology from the California School <strong>of</strong> Pr<strong>of</strong>essional Psychology<br />
(CSPP). In addition practicing privately in Berkeley as a psychotherapist<br />
and consultant, he w as the Director <strong>of</strong> the Center for Multicultural<br />
Development w ith the California <strong>Institute</strong> for Mental Health in Sacramento.<br />
Just prior to this, he w as Director <strong>of</strong> the Family, Y outh, Children's<br />
and Multicultural Services for the City <strong>of</strong> Berkeley MH Division w here he w as practicing<br />
for over 20 years. He is also Director <strong>of</strong> the Cross Cultural Program, and Pr<strong>of</strong>essor <strong>of</strong><br />
Psychology w ith the Graduate School <strong>of</strong> Pr<strong>of</strong>essional Psychology at John F. Kennedy University<br />
focusing on diverse children and families. As an Adjunct Faculty w ith the California School<br />
<strong>of</strong> Pr<strong>of</strong>essional Psychology, Alameda, he focuses on the teaching <strong>of</strong> socio-cultural and psychotherapeutic<br />
considerations w ith Asian-Pacific Americans.<br />
42<br />
<strong>Learning</strong> Partnership<br />
Training Center<br />
1075 E <strong>Santa</strong> <strong>Clara</strong> St. 2nd. Fl.<br />
San Jose, CA 95116<br />
Training Dates<br />
Friday, October 7, <strong>2011</strong><br />
Monday, November 7, <strong>2011</strong><br />
9:00am-4:30pm<br />
Registration starts at 8:30am<br />
R e g i s t e r o n - l i n e a t h t t p : / / L e a r n i n g P a r t n e r s h i p . e l e a r n i n g . n e t w o r k o f c a r e . o r g
M H D L e a r n in g p a r tn er s h ip pr e s e n ts :<br />
Basic Skills for a Reflective Practitioner:<br />
<strong>Learning</strong> More About Ourselves from Encounters with Families<br />
Course Description<br />
This workshop is designed for providers that work with infant, young children, and/or parents, and will focus<br />
on reflective practice as a strategy for enhancing skills, understanding our reactions when working with others,<br />
and examining the emotional content <strong>of</strong> our experiences in ways that can reduce work stress, and improve<br />
our sense <strong>of</strong> competence and well-being. Simple ways to expand our reflective activities will be discussed<br />
and the relationship between our own reflective capacities and our ability to support others in their<br />
journey will be explored.<br />
Course Objectives<br />
As a result <strong>of</strong> this training, participants will be able to:<br />
1. Describe the differences in reacting and responding in the context <strong>of</strong> encounters with families;<br />
2. Inventory activities that support practitioners in exploring, enhancing, and understanding their work;<br />
3. Discuss the benefits <strong>of</strong> reflective activities;<br />
4. Identify opportunities for reflecting on their work;<br />
5. Describe the relationship <strong>of</strong> reflective activities to reflective practice; and,<br />
6. Explain the concept <strong>of</strong> “Parallel Process” in working with families.<br />
**This course meets the qualifications for 6 hours <strong>of</strong> continuing education for LCSW’s and LMFT’s as required<br />
by the CA Board <strong>of</strong> Behavioral Sciences.<br />
Presenter: Dr. Kristie Brandt is Director <strong>of</strong> the Parent-Infant<br />
& Child <strong>Institute</strong> in Napa, CA and an Assistant Clinical Pr<strong>of</strong>es-<br />
sor <strong>of</strong> Pediatrica VF at U.C. Davis School <strong>of</strong> Medicine. She is a<br />
Child Trauma Academy Teaching Fellow with Dr. Bruce Perry<br />
in Houston, TX and faculty with the Brazelton <strong>Institute</strong> at Chil-<br />
dren’s Hospital Boston where she provides training in the New-<br />
born Behavioral Assessment Scale. With Dr. Ed Tronick, Di-<br />
rector <strong>of</strong> the Child Development Unit <strong>of</strong> Boston Children’s Hos-<br />
pital, she co-developed and now directs the University <strong>of</strong> Mas-<br />
sachusetts Boston Infant-Parent Mental Health Post-Graduate<br />
Certificate Program in Napa, CA, a national award winning 15–<br />
month training program for pr<strong>of</strong>essionals.<br />
43<br />
<strong>Learning</strong> Partnership Training Center<br />
1075 E. <strong>Santa</strong> <strong>Clara</strong> St., 2nd Fl.<br />
San Jose, CA 95116<br />
Training Dates<br />
Tuesday, October 11, <strong>2011</strong><br />
Tuesday, October 25, <strong>2011</strong><br />
9:00am to 4:30pm<br />
Registration starts at 8:30am<br />
Register on-line at: http://<strong>Learning</strong>Partnership.elearning.network<strong>of</strong>care.org
Course Description<br />
MHD LEARNING PARTNERSHIP PRESENTS:<br />
Facilitating the Reflective Process in Infant-<br />
Family & Early Childhood Mental Health Work:<br />
An Inter-Disciplinary 2-Day Workshop for<br />
Mentors, Facilitators & Supervisors<br />
This course is designed for pr<strong>of</strong>essionals responsible for or moving into the role <strong>of</strong> facilitating the reflective process with groups and<br />
individuals <strong>of</strong> all disciplines. The workshop will focus on the legal issues, ethical concerns, neurobiological concepts, com petencies,<br />
skills, and goals related to supporting other providers in their reflective process. This program will also focus on each reflective facilitator’s<br />
personal journey relevant to the role <strong>of</strong> working with individuals and groups as they experience, examine, and expand their<br />
work with children 0-5, their families, and other caregivers.<br />
Course Objectives<br />
As a result <strong>of</strong> this training, participants will be able to:<br />
1. Cite the basics <strong>of</strong> Reflective Practice and Reflective Mentorship: core concepts, opportunities for reflection, and principle s underlying<br />
reflection as a pr<strong>of</strong>essional development process;<br />
2. Participate in an experiential encounter with Reflective Process;<br />
3. Identify the methods and strategies for building reflective capacities;<br />
4. Comment on the process <strong>of</strong> reflection “on action” and reflection “in action”;<br />
5. Discuss the complexity and depth <strong>of</strong> making meaning , responding and reacting;<br />
6. State and understanding <strong>of</strong> the implications <strong>of</strong> culture in all interactions, including those <strong>of</strong> mentors, mentees and clients;<br />
7. Cite the ethical and legal implications <strong>of</strong> facilitating the reflective process;<br />
8. Explain the role <strong>of</strong> mentorship or reflective facilitation in developing and advancing the workforce serving children age 0 -5, their<br />
families, and other caregivers;<br />
9. Describe the parallel process <strong>of</strong> mentorship and client care;<br />
10. Describe centrality <strong>of</strong> relationships in the infant -parent field; and,<br />
11. Have the necessary didactic training required to be endorsed in California as a Reflective Practice Facilitator.<br />
**This course meets the qualifications for 12 hours <strong>of</strong> continuing education for LCSW’s and LMFT’s as required by the CA Board <strong>of</strong><br />
Behavioral Sciences.<br />
Presenter: Dr. Kristie Brandt is Director <strong>of</strong> the Parent-Infant & Child <strong>Institute</strong><br />
in Napa, CA and an Assistant Clinical Pr<strong>of</strong>essor <strong>of</strong> Pediatrica VF at<br />
U.C. Davis School <strong>of</strong> Medicine. She is a Child Trauma Academy Teaching<br />
Fellow with Dr. Bruce Perry in Houston, TX and faculty with the Brazelton<br />
<strong>Institute</strong> at Children’s Hospital Boston where she provides training in the<br />
Newborn Behavioral Assessment Scale. With Dr. Ed Tronick, Director <strong>of</strong><br />
the Child Development Unit <strong>of</strong> Boston Children’s Hospital, she codeveloped<br />
and now directs the University <strong>of</strong> Massachusetts Boston Infant<br />
-Parent Mental Health Post-Graduate Certificate Program in Napa, CA, a<br />
national award winning 15– month training program for pr<strong>of</strong>essionals.<br />
Register on-line at: http://<strong>Learning</strong>Partnership.elearning.network<strong>of</strong>care.org<br />
44<br />
<strong>Learning</strong> Partnership Training Center<br />
1075 E <strong>Santa</strong> <strong>Clara</strong> St. 2nd fl.<br />
San Jose, CA 95116<br />
Wednesday, October 12, <strong>2011</strong> &<br />
Thursday, October 13, <strong>2011</strong><br />
9:00am to 4:30pm both days<br />
Registration starts at 8:30am
MHD <strong>Learning</strong> Partnership presents:<br />
Understanding & Treating<br />
Compulsive Hoarding<br />
COURSE DESCRIPTION<br />
Compulsive hoarding is the acquisition and failure to discard a large<br />
number <strong>of</strong> possessions that appear to be useless or <strong>of</strong> limited value in attempt<br />
to postpone or decrease distress or anxiety. Compulsive hoarding<br />
is a feature <strong>of</strong> several psychiatric disorders, including obsessivecompulsive<br />
disorder (OCD), and is a significant problem for about 4-5% <strong>of</strong><br />
the population. Understanding and Treating Compulsive Hoarding presents<br />
the essential features <strong>of</strong> compulsive hoarding, describes treatment<br />
options for the condition, including cognitive behavioral therapy, which is<br />
a promising psychological treatment for the condition. Participants will<br />
learn the cognitive-behavioral model <strong>of</strong> compulsive hoarding; how to<br />
evaluate hoarding behavior; how to develop a treatment plan; and,<br />
how to carry out typical cognitive behavioral strategies for the condition.<br />
OBJECTIVES FOR PARTICIPANTS<br />
Attendees will learn the cognitive behavioral model <strong>of</strong> compulsive<br />
hoarding.<br />
Attendees will learn to evaluate and develop a treatment plan for<br />
hoarding behavior.<br />
Attendees will learn typical cognitive behavioral interventions for<br />
compulsive hoarding.<br />
** This course meets the qualifications for 3 hours <strong>of</strong> continuing education for<br />
LCSW’s and LMFT’s as required by the CA Board <strong>of</strong> Behavioral Sciences.<br />
Register on-line at http://<strong>Learning</strong>Partnership.elearning.network<strong>of</strong>care.org<br />
45<br />
PRESENT ER: Michael A. Tompkins, Ph.D.<br />
is a licensed psychologist (PSY 13822), a<br />
founding partner <strong>of</strong> the San Francisco Bay<br />
Area Center for Cognitive Therapy, Assistant<br />
Clinical Pr<strong>of</strong>essor at the University <strong>of</strong><br />
California, Berkeley, and a Diplomate and<br />
Founding Fellow <strong>of</strong> the Academy <strong>of</strong> Cognitive<br />
Therapy. Dr. Tompkins specializes in<br />
the treatment <strong>of</strong> anxiety and mood disorders<br />
in adults, adolescents, and children.<br />
He is the author or co-author <strong>of</strong> numerous<br />
articles and chapters on cognitive-behavior<br />
therapy and related topics, as w ell as four<br />
books, including Digging Out: Helping Y our<br />
Loved One Manage Clutter, Hoarding, and<br />
Compulsive Acquiring (w ith Tamara L. Hartl)<br />
(New Harbinger, 2009), w hich has been<br />
praised as a seminal w ork on the topic <strong>of</strong><br />
compulsive hoarding. In addition, Dr. Tompkins<br />
is w orking on Clinician’s Guide to Extreme<br />
Hoarding: A Harm Reduction Approach,<br />
a book for clinicians w ho w ork w ith<br />
people w ith extreme hoarding behavior that<br />
Springer Publications w ill publish. Dr.<br />
Tompkins serves on the Advisory Board <strong>of</strong><br />
Magination Press, the children’s press <strong>of</strong><br />
the American Psychological Association,<br />
and is a recipient <strong>of</strong> the 1994 Outstanding<br />
Teacher <strong>of</strong> the Y ear Aw ard by the California<br />
Pacific Medical Center, San Francisco and<br />
the 2005-2006 Distinguished Instructor<br />
Aw ard, University <strong>of</strong> California Berkeley<br />
Extension. He has been featured in The New<br />
Y ork Times, W all Street Journal, and on<br />
television (The <strong>Learning</strong> Channel, Arts &<br />
Entertainment, KTVU) and radio (KQED,<br />
KPFA, KISS-FM). Dr. Tompkins has presented<br />
widely on the topic <strong>of</strong> cognitive behavioral<br />
therapy, hoarding, and other topics.<br />
<strong>Learning</strong> Partnership Training Center<br />
1075 E. <strong>Santa</strong> <strong>Clara</strong> Street, 2nd Fl.<br />
San Jose, CA 95116<br />
Thursday, October 13, <strong>2011</strong><br />
9:00am to 12:00pm<br />
Registration begins at 8:30am
M H D L E A R N I N G P A R T N E R S H I P P R E S E N T S :<br />
Advancing Cultural Complexities in Diagnosis,<br />
Engagement and Successful Working Relationships*<br />
*Recommended Prerequisite: Cultural Complexities in Assessment and Engagement<br />
COURSE DESCRIPTION:<br />
Service providers assume large responsibilities w hen engaging in helping relationships. The increasing diversity <strong>of</strong> consumers,<br />
family members and communities that w e partner w ith furthers our mandate to be cultural competent throughout<br />
our w ork. While this is a fundamental responsibility, there are added complexities w hen cultural competence is actually<br />
put into clinical practice. Current contextual forces, such as areas <strong>of</strong> required reporting and documentation, and demand<br />
for services impact our w ork. The Cultural Formulation (along w ith Culturally Bound Syndromes) in the DSM-IV TR provides<br />
a framew ork or lens for clinicians to conduct their therapeutic w ork. This formulation is certainly valuable for all from the<br />
beginning <strong>of</strong> building a helping relationship, from initial greeting, evaluation and engagement. But its use must not stop<br />
there. Infusion, inclusion and integration <strong>of</strong> cultural conversations throughout the w orking relationship can lead to more<br />
successful outcomes and more satisfying healing relationships. In order to increase participants’ expertise and evidencebased<br />
practices, there w ill be multi-model methods including didactic training, role plays, clinical vignettes, and videotape<br />
materials representing many <strong>of</strong> the clinical challenges but ultimately clinical opportunities. More advanced and complex<br />
situations w ill be covered along w ith potential strategies and solutions that contributed to successful mental health and<br />
relationship outcomes.<br />
OBJECTIVES:<br />
Participants w ill:<br />
Further demonstrate increased competence in effectively utilizing the DSM-IV Cultural Formulation;<br />
List w ays (at least 3) in w hich the DSM-IV TR Cultural Formulation can be used at different levels throughout the clinical<br />
relationship;<br />
Demonstrate improved skills in addressing complex w orking relationships through a variety <strong>of</strong> different diverse cultural<br />
situations including culture, ethnicity, race, social class, sexual orientation, age, spiritual beliefs, etc.;<br />
Apply skills for documenting aspects <strong>of</strong> the culturally responsive relationship in the clinical record.<br />
** T his course meets the qualifications for 6 hours <strong>of</strong> CE for LCSW’s and LMFT ’s as required by the CA Board <strong>of</strong> Sciences.<br />
Dr. Matthew R. Mock received his BA degree in psychology from Brow n University and his Doctorate and Masters<br />
degrees in clinical and consulting psychology from the California School <strong>of</strong> Pr<strong>of</strong>essional Psychology (CSPP). In<br />
addition practicing privately in Berkeley as a psychotherapist and consultant, he w as the Director <strong>of</strong> the Center<br />
for Multicultural Development w ith the California <strong>Institute</strong> for Mental Health in Sacramento. Just prior to this, he<br />
was Director <strong>of</strong> the Family, Youth, Children's and Multicultural Services for the City <strong>of</strong> Berkeley MH Division w here<br />
he w as practicing for over 20 years. He is also Director <strong>of</strong> the Cross Cultural Program, and Pr<strong>of</strong>essor <strong>of</strong> Psychology<br />
w ith the Graduate School <strong>of</strong> Pr<strong>of</strong>essional Psychology at John F. Kennedy University focusing on diverse children<br />
and families. As an Adjunct Faculty with the California School <strong>of</strong> Pr<strong>of</strong>essional Psychology, Alameda, he focuses<br />
on the teaching <strong>of</strong> socio-cultural and psychotherapeutic considerations w ith Asian-Pacific Americans.<br />
Re gis te r on- li ne a t http: // Le a rni ngP a rtne rs hi p. el e a rning. ne tw ork <strong>of</strong>ca re . org<br />
<strong>Learning</strong> Partnership Training Center<br />
1075 E <strong>Santa</strong> <strong>Clara</strong> St. 2nd Fl.<br />
San Jose, CA 95116<br />
Friday, October 14, <strong>2011</strong><br />
Friday, November 18, <strong>2011</strong><br />
9:00am-4:30pm<br />
Registration starts at 8:30am<br />
46
<strong>Learning</strong> Partnership Training<br />
Center<br />
1075 E <strong>Santa</strong> <strong>Clara</strong> St. 2nd Fl.<br />
San Jose, CA 95116<br />
Monday, October 17, <strong>2011</strong><br />
1:00pm to 5:00pm<br />
Registration starts at 12:30pm<br />
MHD <strong>Learning</strong> Partnership presents:<br />
Understanding Strengths and<br />
Supports for<br />
Multicultural Elders and Older Adults<br />
WORKSHOP DESCRIPTION:<br />
Our culture is our individual, family and community identity throughout our lifespan. Stage<br />
models discuss how our cultural identity is formed, shaped and influenced by our families,<br />
peers and other social influences. As we become older our relationships to others including<br />
children, co-workers, significant others <strong>of</strong>ten changes. As service providers we have<br />
become much more aware <strong>of</strong> the health and mental health needs <strong>of</strong> growing older, <strong>of</strong> seniors<br />
and elders. In addition to strengths there are also risk issues <strong>of</strong> isolation, depression<br />
and changing health and potential social status.<br />
Elders experience a range <strong>of</strong> issues <strong>of</strong> potential interest clinically including: accumulation<br />
<strong>of</strong> lifetime stressors; immigration; loss; family dynamics and changes; economic downturn;<br />
unresolved life experiences and dilemmas; health and health care needs and more all<br />
through the lens <strong>of</strong> their diverse cultures and backgrounds.<br />
Cultural competence means understanding all persons in context. Research and studies<br />
<strong>of</strong> seniors and elders in families discuss an array <strong>of</strong> issues including cultural viewpoints on<br />
aging, membership in extended families and communities, social and relational challenges,<br />
dealing with life changes, physical health, mental health and other aspects <strong>of</strong> the<br />
life cycle. This workshop will address several <strong>of</strong> these issues through an array <strong>of</strong> multicultural<br />
lenses including ethnicity, social class, sexual orientation, different abilities and<br />
more.<br />
Objectives:<br />
Participants will:<br />
1. Describe and list ways in which culture plays a role in aging and relationships among<br />
older adults;<br />
2. List current needs and at-risk issues for seniors from a variety <strong>of</strong> cultural backgrounds;<br />
3. Discuss effective models <strong>of</strong> care and support that are culturally responsive that meet<br />
the needs <strong>of</strong> supporting elders;<br />
4. Describe examples <strong>of</strong> programs and systems models that incorporate cultural perspectives<br />
into health and mental health wellness.<br />
5. Learn about necessary skill sets to effectively work with seniors and elders <strong>of</strong> diverse<br />
backgrounds.<br />
** This course meets the qualifications for 4 hours <strong>of</strong> continuing education for LCSW’s<br />
and LMFT’s as required by the CA Board <strong>of</strong> Sciences.<br />
Dr. Matthew R. Mock received his BA degree in psychology from<br />
Brown University and his Doctorate and Masters degrees in clinical and<br />
consulting psychology from the California School <strong>of</strong> Pr<strong>of</strong>essional<br />
Psychology (CSPP). In addition practicing privately in Berkeley as a<br />
psychotherapist and consultant, he was the Director <strong>of</strong> the Center for<br />
Multicultural Development with the California <strong>Institute</strong> for Mental<br />
Health in Sacramento. Just prior to this, he was Director <strong>of</strong> the Family,<br />
Youth, Children's and Multicultural Services for the City <strong>of</strong> Berkeley MH<br />
Division where he was practicing for over 20 years. He is also Director <strong>of</strong> the Cross Cultural<br />
Program, and Pr<strong>of</strong>essor <strong>of</strong> Psychology with the Graduate School <strong>of</strong> Pr<strong>of</strong>essional Psychology<br />
at John F. Kennedy University focusing on diverse children and families. As an<br />
Adjunct Faculty with the California School <strong>of</strong> Pr<strong>of</strong>essional Psychology, Alameda, he focuses<br />
on the teaching <strong>of</strong> socio-cultural and psychotherapeutic considerations with Asian -Pacific<br />
Americans.<br />
Register on-line at http://<strong>Learning</strong>Partnership.elearning.network<strong>of</strong>care.org<br />
47
MHD <strong>Learning</strong> Partnership Presents:<br />
OUTSMARTING THE SHARK:<br />
MENTAL HEALTH<br />
DOCUMENTATION TRAINING<br />
COURSE DESCRIPTION:<br />
This is a basic course in Medi-Cal documentation. The content focuses on<br />
the California Department <strong>of</strong> Mental Health and <strong>Santa</strong> <strong>Clara</strong> <strong>County</strong><br />
Mental Health Department’s clinical record documentation standards for<br />
outpatient services. This training will focus on the way to write assessments,<br />
treatment plans and progress notes. Facilitators and participants<br />
will also re-visit specific mental health services, discuss what constitutes<br />
medical necessity, go over the definition <strong>of</strong> non-reimbursable services, and<br />
take another look at lockouts. Last but definitely not least, we will address<br />
compliance items through the eyes <strong>of</strong> a reviewer.<br />
LEARNING OBJECTIVES:<br />
At the conclusion <strong>of</strong> this training, participants will:<br />
Understand the link between medical necessity, assessments/diagnoses, treatment plans<br />
and progress notes<br />
Identify the timelines for assessments, treatment plans and billings<br />
Be pr<strong>of</strong>icient in the key elements in a treatment plan, including important signatures<br />
Recognize the eight types <strong>of</strong> Billing and Service Activities<br />
Distinguish between the seven types and subtypes <strong>of</strong> Mental Health Services<br />
Become an expert in the three essential components <strong>of</strong> a progress note<br />
Learn what is needed in a group progress note and how to calculate the correct billing for<br />
each client in the group<br />
Be keenly aware <strong>of</strong> the difference between a billable and non-billable service<br />
Document to Medi-Cal standards to keep you out <strong>of</strong> shark-infested waters.<br />
** This course meets the qualifications for 3 hours <strong>of</strong> continuing education for LCSW’s and LMFT’s as required<br />
by the CA Board <strong>of</strong> Behavioral Sciences.<br />
Register on-line at http://<strong>Learning</strong>Partnership.elearning.network<strong>of</strong>care.org<br />
Training Dates<br />
Tuesday, October 18, <strong>2011</strong><br />
Tuesday, December 6, <strong>2011</strong><br />
9:00am-12:00pm<br />
Registration starts at 8:30am<br />
48<br />
<strong>Learning</strong> Partnership Training Center<br />
1075 E <strong>Santa</strong> <strong>Clara</strong> St. 2nd Fl.<br />
San Jose, CA 95116
MHD <strong>Learning</strong> Partnership presents:<br />
Co-Occurring Disorders (Dual Diagnosis):<br />
Clinical Dilemmas in Assessment & Treatment<br />
Presenter: David<br />
Mee-Lee, M.D. is a<br />
board-certified psychiatrist<br />
and is certified<br />
by the American<br />
Board <strong>of</strong> Addiction<br />
Medicine (ABAM). He<br />
is based in Davis, CA<br />
and is involved in fulltime<br />
training and consulting<br />
both nationally<br />
and internationally.<br />
Dr. Mee-Lee is Chief<br />
Editor <strong>of</strong> the Revised<br />
Second Edition <strong>of</strong> the<br />
ASAM Criteria, ASAM<br />
PPC-2R, which includes<br />
criteria for cooccurring<br />
mental and<br />
substance-related<br />
disorders. He is a<br />
Senior Advisor to The<br />
Change Companies.<br />
Dr. Mee-Lee has over<br />
thirty years experience<br />
in treatment<br />
and program development<br />
for people with<br />
co-occurring mental<br />
and substance use<br />
disorders.<br />
COURSE DESCRIPTION:<br />
A large proportion <strong>of</strong> individuals suffering from alcoholism and drug dependence also<br />
suffer from psychiatric problems and vice versa. Because clinicians <strong>of</strong>ten lack training<br />
in both addiction and mental health treatment, clients with co-occurring mental and<br />
substance-related disorders frequently receive inadequate care, caught in the gap<br />
between the mental health and addiction treatment systems. Clinicians can feel ill<br />
equipped to face the increasing population <strong>of</strong> multi-problem and dual diagnosis patients.<br />
The workshop will focus on diagnostic and treatment strategies to address these dilemmas.<br />
The issues <strong>of</strong> motivation, resistance and poor follow through with treatment<br />
will be addressed. Because many dual diagnosis patients are not ready to change<br />
their substance use and/or follow their mental health treatment, there will also be<br />
some focus on motivational interviewing and engaging people into participatory treatment.<br />
Course Objectives:<br />
Participants will:<br />
● Identify the attitude and value system changes required to work with<br />
dual diagnosis clients.<br />
● Discuss assessment strategies, techniques and priorities to determine<br />
treatment options and interventions.<br />
● Apply treatment and motivational strategies necessary to develop a<br />
treatment plan that meets the client's individual multidimensional<br />
needs and stage <strong>of</strong> change.<br />
● Apply treatment and motivational strategies necessary to develop a<br />
treatment plan that meets the client's individual multidimensional<br />
needs and stage <strong>of</strong> change.<br />
** This course meets the qualifications for 6 hours <strong>of</strong> CE for LCSW’s and LMFT’s as required by the<br />
CA Board <strong>of</strong> Sciences.<br />
Register on-line at http://<strong>Learning</strong>Partnership.elearning.network<strong>of</strong>care.org<br />
Thursday, October 27, <strong>2011</strong><br />
9:00 am-4:30 pm<br />
Registration starts at 8:30 am<br />
49<br />
<strong>Learning</strong> Partnership Training Center<br />
1075 E <strong>Santa</strong> <strong>Clara</strong> St. 2nd Fl.<br />
San Jose, CA 95116
M HD LEARNING PARTNERSH IP PRES ENTS:<br />
The Healing Power <strong>of</strong> Play Therapy:<br />
Connecting to the Inner Child<br />
<strong>Learning</strong> Partnership<br />
Training Center<br />
1075 E. <strong>Santa</strong> <strong>Clara</strong> St. 2nd Fl<br />
San Jose, CA 95116<br />
Tuesday, November 1, <strong>2011</strong><br />
9:00am to 4:30pm<br />
Registration starts at 8:30am<br />
Course Description:<br />
Play Therapy is a theoretically based approach to therapy that builds on the normal communicative<br />
and learning processes <strong>of</strong> children. Therapists strategically utilize play therapy<br />
to help children express their inner world when they do not have the verbal language. In<br />
play therapy, safe psychological distance is provided as toys become the children’s words<br />
and the play becomes the language. The reparative and corrective emotional experiences<br />
necessary for healing illustrate the curative powers inherent in play. The effectiveness <strong>of</strong><br />
play therapy is supported by extensive research.<br />
This training will be fun and interactive. Participants must come prepared to play as there<br />
will be hands-on activities and experiential exercises. There will be a combination <strong>of</strong> lecture,<br />
case examples, video, and experientials that will provide participants with a comprehensive<br />
opportunity to expand their knowledge <strong>of</strong> play therapy. Participants will leave with<br />
an array <strong>of</strong> play therapy techniques to incorporate into their clinical practice.<br />
** This course meets the qualifications for 6 hours <strong>of</strong> continuing education for LCSW’s<br />
and LMFT’s as required by the CA Board <strong>of</strong> Behavioral Sciences.<br />
Targeted Audience:<br />
Mental Health Clinicians, Social Workers, Marriage, Family, and Child Therapists, Psychologists,<br />
MSW interns, MFT trainees.<br />
Outcome Objectives for Participants:<br />
1. Understand the theoretical underpinnings for play therapy.<br />
2. Be able to explain why play therapy is a treatment <strong>of</strong> choice for working with children.<br />
3. Identify at least 3 intervention techniques to utilize with children.<br />
4. Articulate the difference between directive and non-directive play therapy.<br />
Register on-line at: http://<strong>Learning</strong>Partn ership.elearning.network<strong>of</strong>care.org<br />
Maretta Juarez, LCSW, IF-ECMH RPF II, RPT-S, is a Licensed Clinical Social<br />
Worker, Infant-Family Early Childhood Mental Health Reflective Practice Facilitator<br />
II, and a Registered Play Therapist-Supervisor specializing in infant mental<br />
health as well as using play therapy in clinical practice with children who have<br />
been traumatized. She has over 25 years in the field. She is an accomplished<br />
trainer on infant and early childhood mental health and a recognized instructor on<br />
play therapy. She is a Certified Sandplay Practitioner and is published in the<br />
Journal <strong>of</strong> Sandplay Therapy, Sandplay Therapists <strong>of</strong> America. Maretta has been a guest lecturer<br />
and has trained on a local, state, national, and international level.<br />
Lourdes Adorno, LMFT, works for KidScope, <strong>Santa</strong> <strong>Clara</strong> <strong>County</strong> Mental<br />
Health Department providing consultation, assessment, treatment for families<br />
with young children 0-5 y/o, victims <strong>of</strong> domestic violence and child molestation.<br />
She has expertise in expressive therapy modalities such as sand tray, art, and psychodrama.<br />
She also teaches the Incredible Years Parenting Series workshop in<br />
Spanish and English. She is a graduate <strong>of</strong> The Harris Training ECMH Seminar <strong>of</strong><br />
Oakland Children’s Hospital.<br />
50
MHD <strong>Learning</strong> Partnership Presents:<br />
Wellness Recovery Action Plan<br />
3-Day Overview<br />
COURSE DESCRIPTION<br />
This three (3) day course is open to anyone who wants to increase their understanding <strong>of</strong><br />
WRAP and mental health recovery concepts and skills.<br />
After this course you will have a personal understanding <strong>of</strong> how WRAP works. You will also<br />
see the benefits <strong>of</strong> having this as a tool for those who receive services, supporters, providers,<br />
family members and the community at large. This powerful wellness tool helps those who use it<br />
focus on wellness and wholeness instead <strong>of</strong> illness and sickness.<br />
OBJECTIVES<br />
This course is designed to help participants learn:<br />
mental health recovery concepts and skills<br />
how to develop a Wellness Recovery Action Plan (WRAP)<br />
** This course meets the qualifications for 18 hours <strong>of</strong> continuing education for LCSW’s & LMFT’s as required by<br />
the CA BBS.<br />
BJ North, CRE, ITE, MHRS<br />
BJ North works as a consultant to build bridges across uncommon grounds<br />
such as those from businesses to community, individuals to community resources,<br />
and agencies to consumers. She has been able to assist various<br />
community agencies to service better those they work with by helping people<br />
to hear and speak to one anther in the spirit <strong>of</strong> mutual respect. She<br />
uses a common foundation for her approach in teaching this, the use <strong>of</strong><br />
language from cultural perspectives and working with individuals’ self-knowledge<br />
Register Online at: http://<strong>Learning</strong>Partnership.elearning.network<strong>of</strong>care.org<br />
Training Dates:<br />
November 2, <strong>2011</strong> to November 4, <strong>2011</strong><br />
9:00am-4:30pm<br />
Registration starts at 8:30am<br />
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<strong>Learning</strong> Partnership Training Center<br />
1075 E <strong>Santa</strong> <strong>Clara</strong> St. 2nd Fl<br />
San Jose, CA 95116
LGBTQ Youth Space<br />
A day <strong>of</strong> learning, collaboration and dynamic interactive fun with<br />
the LGBTQA youth and staff<br />
This course meets the qualifications<br />
for 3 hours <strong>of</strong> continuing<br />
education for LCSW’s<br />
and LMFT’s as required by<br />
the CA Board <strong>of</strong> Behavioral<br />
Sciences.<br />
<strong>Learning</strong> Partnership<br />
Training Center<br />
1075 E <strong>Santa</strong> <strong>Clara</strong> St.<br />
San Jose, CA 95116<br />
Tuesday, November 8, <strong>2011</strong><br />
1:30pm - 4:30pm<br />
Registration starts at 1:00pm<br />
DESCRIPTION<br />
The LGBTQ Youth Space, a program <strong>of</strong> Family and Children Services, invites<br />
you to an introductory training on issues <strong>of</strong> importance to LGBTQ<br />
youth. In this training, participants will discuss common terms and<br />
definitions used in LGBTQ youth and young adult communities. We’ll<br />
provide a brief introduction to some social and structural barriers<br />
faced by LGBTQ young people and discuss how individuals can interrupt<br />
these systems <strong>of</strong> oppression. Participants have the opportunity to<br />
share their thoughts, questions, and experiences as we gain skills in<br />
advocacy and inclusion for LGBTQ youth.<br />
OBJECTIVES<br />
To have a general understanding <strong>of</strong> how to work and advocate for LGBTQ<br />
youth<br />
To have an understanding <strong>of</strong> common terms and definitions used in the<br />
LGBTQ community<br />
To have an introduction to youth development and empowerment including<br />
understanding social theory and anti-oppression<br />
How to foster a positive youth and adult identity<br />
How to manage and create a safe space or drop-in space for LGBTQ youth<br />
Listen to the voices <strong>of</strong> LGBTQ youth with a Q & A<br />
**Register on-line at http://<strong>Learning</strong>Partnership.elearning.network<strong>of</strong>care.org<br />
PRESENTERS:<br />
Youth and Young Adult Panelists/Trainers<br />
Youth panelists will be selected from the Youth Space volunteer speakers’ bureau.<br />
Each panelist is trained to <strong>of</strong>fer insights on their identity and experiences as members<br />
<strong>of</strong> the LGBTQ community.<br />
Bert Berja, MSW, has served as the LGBTQ Specialist for the <strong>County</strong> <strong>of</strong> <strong>Santa</strong> <strong>Clara</strong><br />
for the past two years. He brings 17 years <strong>of</strong> experience in the field <strong>of</strong> social work.<br />
Bert is as an available resource for social workers, youth, foster parents and community<br />
partners in regards to LGBTQ rights and resources.<br />
Cassie Blume, BA, is the Manager <strong>of</strong> Youth Outreach Services at the LGBTQ Youth<br />
Space: A program <strong>of</strong> FCS. She has been affiliated with the Billy De Frank Community<br />
Center and its youth programs since 2006. Prior to that time, Cassie held community<br />
organizing roles with the LGBT Community Center <strong>of</strong> New York City, Equality<br />
California, and her High School’s Gay-Straight Alliance.<br />
Kristi Espinoza, BSW, is the Outreach Coordinator for the LGBTQ Youth Space. She<br />
has been involved in queer activism and social justice movements since age 15.<br />
Before joining the team at the LGBTQ Youth Space, she worked in the fields <strong>of</strong> domestic<br />
violence, sexual assault, substance use, and campus organizing.<br />
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M HD L e arn in g P artn e rsh ip p re s en ts :<br />
Cultural Spirituality in the Latino<br />
Community<br />
Course Description<br />
As an immigrant Latino psychologist and former pastor, I will explore the variety <strong>of</strong> ways that Latino<br />
communitie(s) express their spirituality. Drawing from my experiences, I will discuss how a<br />
connection to a spiritual life informs and is central to our cultural identity and healing. I will discuss<br />
how “La Cultura Cura,” or culture cures, and does so through a connection with the spirit, spirituality,<br />
and religious expression. Also, traditional sayings or refrains are fundamental to reduce<br />
anxieties and raise self-esteem.<br />
The presentation will help the audience discover simple keys to attract Latinos through outreach,<br />
engagement and retention efforts. Traditional Latino customs, food, music and art will be discussed<br />
as part <strong>of</strong> why Latinos emigrate to the U.S. and how immigrants resolve problems, utilizing sayings<br />
and faith. What are some challenges that clinicians have in working with the Latino community?<br />
The experience <strong>of</strong> Berkeley’s Latino collective will be shared (workshops every month with over 70<br />
families, early intervention groups, couple groups, men’s groups, women’s groups, and family<br />
groups).<br />
Course Objectives<br />
Participants will:<br />
Learn the differences & similarities in the experiences <strong>of</strong> immigrant Latinos and <strong>of</strong> those born in<br />
the United States<br />
Learn how important it may be to help the Latino community connect with their cultural &<br />
spiritual experience as part <strong>of</strong> their healing process<br />
Elucidate ways to approach spirituality and religion with Latino clients<br />
Integrate strengths, barriers, & strategies to outreach, retain, and engage with Latino consumers,<br />
families and communities.<br />
** This course meets the qualification for 3 hours <strong>of</strong> continuing education for LCSW’s and LMFT’s as required<br />
by the CA Board <strong>of</strong> Sciences.<br />
After training as both elementary school teacher and psychologist in his native El<br />
Salvador, Hugo Lucero moved to Sweden in 1988. There he worked as a preschool<br />
teacher and recreation specialist with refugee families from Eastern Europe, Africa,<br />
the Middle East, and Latin America, helping them integrate into their new culture<br />
and society. He also taught Spanish to Swedes in adult school and through private<br />
tutoring. He worked for three years in Contra Costa <strong>County</strong> as a bilingual schoolteacher<br />
before shifting to the City <strong>of</strong> Berkeley. There he worked as a public health<br />
educator in a variety <strong>of</strong> programs, then transferred to the Mental Health Division. His positions<br />
and responsibilities have included counseling, crisis response, community outreach, cultural competence<br />
specialist, leadership development with Latinos in Berkeley/Albany, and as Co-Chair <strong>of</strong> the<br />
Bay Area Cultural Competence/Ethnic Services Managers <strong>of</strong> the California Mental Health Directors<br />
Association.<br />
<strong>Learning</strong> Partnership Training Center<br />
1075 E. <strong>Santa</strong> <strong>Clara</strong> St., 2nd Fl,<br />
San Jose, CA 95116<br />
53<br />
Thursday, November 10, <strong>2011</strong><br />
9:00am to 12:00pm<br />
Registration starts at 8:30am<br />
Register on-line at: http://<strong>Learning</strong>Partnership.elearning.network<strong>of</strong>care.org
<strong>Learning</strong> Partnership<br />
Training Center<br />
1075 E. <strong>Santa</strong> <strong>Clara</strong> St, 2nd Fl<br />
San Jose, CA 95116<br />
Tuesday, November 15, <strong>2011</strong><br />
1:30pm to 4:30pm<br />
Registration begins at 1:00pm<br />
MHD LEARN ING PARTNERSH IP PRESENTS:<br />
AFRICAN AMERICAN FAITH & THE MENTAL<br />
HEALTH CARE COMMUNITY<br />
―A BRIDGE OVER TROUBLED WATER‖<br />
Course Description<br />
Addressing how mental health care providers and the spiritual needs <strong>of</strong> the African<br />
American community can construct a bridge over the troubling waters <strong>of</strong> disparities<br />
in the diagnosis and treatment <strong>of</strong> the African American and the African American<br />
community<br />
Course Objectives<br />
Participants will :<br />
Learn to explain the historical role <strong>of</strong> faith and spirituality in the lives and<br />
journey <strong>of</strong> African Americans from Slave ships to the White House.<br />
Describe the advocacy needed for African-Americans to integrate spirituality<br />
into their treatment as part <strong>of</strong> culturally responsive practices<br />
Learn to build collaboration with the mental health provider community to<br />
improve mental health outcomes for African Americans<br />
**This course meets the qualifications for 3 hours <strong>of</strong> continuing education for LCSW’s<br />
and LMFT’s as required by the CA Board <strong>of</strong> Behavioral Services.<br />
Register on-line at http://<strong>Learning</strong>Partnership.elearning.network<strong>of</strong>care.org<br />
Pastor Horacio Jones is a graduate <strong>of</strong> Mt. Pleasant High<br />
School, San Jose, Ca. He is currently finishing his educational<br />
goal to complete his Undergraduate work and his graduate<br />
work at Golden Gate Baptist Theological Seminary. Groomed<br />
and mentored, he served diligently as Youth Pastor <strong>of</strong> Em<br />
manuel Baptist Church, San Jose and Minister <strong>of</strong> Education at<br />
Pilgrim Rest Baptist Church in Oakland, CA. He was ordained in 1986, answered<br />
the call <strong>of</strong> pastorate and founded Fremont Bible Fellowship church in<br />
Fremont, California, which has grown since its inception in 1988, from 35 members<br />
to over 1,300 active members.<br />
His passion, compassion and purpose in life has lead him to utilize his twentynine<br />
years <strong>of</strong> ministry to partner with Behavioral Health Care pr<strong>of</strong>essionals and<br />
CBO‟s to build a bridge connecting the clinical approach to mental health<br />
treatment with the spiritual roots and lives <strong>of</strong> consumers, family members, clients<br />
and the faith community. He has pioneered the curriculum, “African<br />
American Faith and Mental Health Care Services, „A Bridge Over Troubled<br />
Waters”. He currently serves as a Cultural Broker with Alameda <strong>County</strong> Behavioral<br />
Health Care Services specifically focusing on the African American<br />
Faith Perspective.<br />
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Dr. Matthew R.<br />
Mock received<br />
his BA degree in<br />
psychology from<br />
Brown University<br />
and his Doctorate<br />
and Masters degrees<br />
in clinical and consulting psychology<br />
from the California School <strong>of</strong><br />
Pr<strong>of</strong>essional Psychology (CSPP). In<br />
addition practicing privately in Berkeley<br />
as a psychotherapist and consultant,<br />
he was the Director <strong>of</strong> the Center<br />
for Multicultural Development with<br />
the California <strong>Institute</strong> for Mental<br />
Health in Sacramento. Just prior to<br />
this, he was Director <strong>of</strong> the Family,<br />
Youth, Children's and Multicultural<br />
Services for the City <strong>of</strong> Berkeley MH<br />
Division where he was practicing for<br />
over 20 years. He is also Director <strong>of</strong><br />
the Cross Cultural Program, and Pr<strong>of</strong>essor<br />
<strong>of</strong> Psychology with the Graduate<br />
School <strong>of</strong> Pr<strong>of</strong>essional Psychology<br />
at John F. Kennedy University focusing<br />
on diverse children and families.<br />
As an Adjunct Faculty with the California<br />
School <strong>of</strong> Pr<strong>of</strong>essional Psychology,<br />
Alameda, he focuses on the teaching<br />
<strong>of</strong> socio-cultural and psychotherapeutic<br />
considerations with Asian-<br />
Pacific Americans.<br />
<strong>Learning</strong> Partnership<br />
Training Center<br />
1075 E <strong>Santa</strong> <strong>Clara</strong> St, 2nd Fl<br />
San Jose, CA 95116<br />
Friday, December 2, <strong>2011</strong><br />
9:00am to 4:30pm<br />
Registration starts at 8:30am<br />
MHD <strong>Learning</strong> Partnership Presents:<br />
Advanced Cultural Competence for<br />
Working Effectively with<br />
Multicultural Elders and Older Adult<br />
Communities*<br />
*(Note: This advanced cultural competence workshop for working with older adults is to<br />
be ideally taken after attending the cultural competence core foundation training, core<br />
assessment and engagement workshop and understanding strengths and supports <strong>of</strong> multicultural<br />
elders and older adults training.<br />
Workshop Description:<br />
This advanced workshop extends and deepens the cultural competence work<br />
necessary for working effectively with multicultural elders. The needs <strong>of</strong> elders<br />
with different cultural backgrounds <strong>of</strong>ten raise complex issues in working with<br />
multiple systems. Collaboration with family and the cultural community identified<br />
by the elder are <strong>of</strong>ten critical in providing support and culturally responsive<br />
interventions. In order to optimally identify the components <strong>of</strong> quality <strong>of</strong> life<br />
which contribute to maintaining independence, social inclusion, mental health<br />
and overall well-being <strong>of</strong> older adult populations, cultural competence must be<br />
practiced.<br />
Elders <strong>of</strong> all cultural, ethnic, racial and linguistic backgrounds may experience a<br />
range <strong>of</strong> issues <strong>of</strong> clinical and service importance. These include an accumulation<br />
<strong>of</strong> lifetime stressors, several types <strong>of</strong> loss, change within their family structure,<br />
potential economic stress, unresolved interpersonal experiences as well as<br />
changing health and mental health care needs. Ethnogerontology, ethnogeriatics<br />
and transcultural health must all be understood simultaneously to address problems<br />
that present themselves differently due to ethnicity and culture. An array <strong>of</strong><br />
cultural strategies and programs are <strong>of</strong>ten ideal.<br />
This workshop will cover advanced core curricula for serving cultural elders<br />
through a variety <strong>of</strong> significant lenses including ethnicity, social class, sexual<br />
orientation, different abilities and more. Several complex case examples will be<br />
presented and practiced by participants in order to put retained cultural competent<br />
knowledge into actual practice.<br />
** This course meets the qualifications for 6 hours <strong>of</strong> CE for LCSW’s and LMFT’s as required<br />
by the CA Board <strong>of</strong> Sciences.<br />
Objectives:<br />
Participants will:<br />
1. Understand (and describe) the importance <strong>of</strong> community-defined practice<br />
evidence versus only evidence-based practices for effectively serving older<br />
adults;<br />
2. Be able to articulate culturally-based perspectives and principles that are<br />
critical in addressing the needs <strong>of</strong> older adults;<br />
3. Identify and describe culturally competent model programs and their components<br />
that enhance well-being among diverse older people;<br />
4. Directly apply more advanced culturally-competent attitudes, knowledge,<br />
skills and behaviors for effectively providing services to culturally diverse<br />
elders, their family and community.<br />
Register on-line at http://<strong>Learning</strong>Partnership.elearning.network<strong>of</strong>care.org<br />
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Trainings sponsored by<br />
Employee Development<br />
Trainings only for <strong>Santa</strong> <strong>Clara</strong> <strong>County</strong> employees<br />
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Employee Development is launching 4 new certificate<br />
Certifications at ESA/ED<br />
Employee Development is launching 4 new Certificate<br />
Programs starting October <strong>2011</strong> to help <strong>County</strong><br />
employees succeed with today’s challenges. Each<br />
Certificate has 5 courses.<br />
Skillful Business Writing<br />
Each course is designed to help you<br />
polish your writing skills for more<br />
success in communicating the intended<br />
message. You will learn effective writing<br />
skills to enhance and enrich your career.<br />
You will become more <strong>of</strong> an asset to<br />
your department with your ability to write clearly and<br />
to the point.<br />
Business Writing Essentials<br />
Editing and Pro<strong>of</strong>reading<br />
Effective Business e-Mail Writing<br />
Writing Effective Business Documents<br />
Word 2007, Level 2<br />
Powerful Project Management<br />
Confidently lead and manage<br />
projects with accurate budget,<br />
proactive troubleshooting and<br />
strong relationship building.<br />
Project Management Essentials<br />
Project Problem Solving, Team Decision<br />
Making<br />
Managing Conflict<br />
Accomplishing More with Less<br />
Excel 2007, Level<br />
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Customer Service Advantage<br />
Customer Service Essentials<br />
Cross Cultural Communication<br />
Participants who take this<br />
program will improve their<br />
performance when<br />
responding to the needs <strong>of</strong><br />
internal and external<br />
customers.<br />
Customer Service in Writing<br />
Self Care for People Helping Others<br />
Teamwork & Customer Service<br />
Effective Communicator<br />
This program teaches<br />
participants best practices<br />
for communicating<br />
effectively in the<br />
workplace and promotes<br />
the practices <strong>of</strong> effective<br />
dialog, setting boundaries, confidentiality and ethics.<br />
Communications Essentials<br />
Managing Conflict<br />
Cross Cultural Communication<br />
Presentation Skills<br />
Personality Styles<br />
FOR MORE INFORMATION AND TO REGISTER:<br />
From work, go to: http://training.sccgovatwork<br />
From home, go to: http://ed.sccgov.org<br />
Click on the “Employee Development Certificate<br />
Programs” box
SCVHHS<br />
<strong>Learning</strong> <strong>Institute</strong> <strong>Fall</strong> <strong>2011</strong> <strong>Catalog</strong><br />
1075 E. <strong>Santa</strong> <strong>Clara</strong> Street, 2nd Floor<br />
San Jose, CA 95116<br />
(408) 792-3900<br />
http://<strong>Learning</strong>Partnership.elearning.network<strong>of</strong>care.org<br />
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