DELIVERING AADHAAR SERVICES

Common Services Centers (CSCs)
Revolutionizing Rural
Entrepreneurship
Common Services Centers (CSCs) are an integral part of the
Government’s flagship ‘Digital India’ programme. On July 1,
2015, at the launch of Digital India Week, the vision of this
ambitious programme was announced by Hon’ Prime Minister.
For achievement of social objectives such as digital and financial
inclusion, it is envisioned to connect villages in India through broadband
and high speed Internet for delivery of electronic services at the doorstep
of citizens. The program inter-alia provides for enabling access points -
Common Services Centers (CSCs)- across the country.
With the objective of ‘enabling access points for delivery of services to citizen
close to place of their residence’, the Government has decided to set up
atleast one CSC in every Panchayat through CSC 2.0 scheme. The vision of
CSC 2.0 is ‘One Panchayat, One CSC’. It envisages establishment of 2.5 lakh
CSCs covering all Gram Panchayats in the country to provide e-services to
citizens. This will also include integrating the existing 1.5 lakh CSCs and making
operational an additional one lakh CSCs at Gram Panchayats (preferably GP
premises). CSC 2.0 aims to further improve the availability and accessibility of
services to the rural population.
CSCs are one of the largest networks of ICT-enabled access points in the
world, engaged in the delivery of number of Government to Citizen (G2C)
and Business to Citizen (B2C) services, especially catering to rural India. Most of the
Government and private sector agencies are now utilizing CSCs across the country to
extend their last mile reach and deliver services. With geographical equity, CSCs can be of
great importance to organizations engaged in or envisaging service delivery to citizens in
every nook and corner of the country.
The CSC scheme is built on a concept of symbiotic relationship among various stakeholders
and is unique in creating a silent revolution in ICT-based rural entrepreneurship. CSCs offer
the citizens assisted access to e-services with a focus on enhancing governance, delivering
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CSC e-Governance Services India Limited