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Everyday innovation report - Nesta

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6<br />

Contents<br />

<strong>Everyday</strong> <strong>innovation</strong><br />

How to enhance innovative working in employees and organisations<br />

Part 1: Introduction 8<br />

1.1 Background 8<br />

1.2 Aims and deliverables 8<br />

1.3 Research methodology 9<br />

1.4 Report structure 9<br />

Box: Why explore characteristics and behaviours to support innovative 10<br />

working?<br />

Part 2: Innovative working and the impact of recession 12<br />

2.1 Defining <strong>innovation</strong> 12<br />

2.2 Innovative working will be reinforced in the current economic climate 12<br />

2.3 The public sector is less focused on innovative working 14<br />

Box: Public sector <strong>innovation</strong> 15<br />

Part 3: Characteristics and behaviours for innovative working 17<br />

3.1 Openness to ideas, original approaches to problem solving and 17<br />

motivation are the top three characteristics for innovative working<br />

3.2 Organisations typically neglect to incorporate characteristics and 18<br />

behaviours for innovative working into recruitment and selection criteria<br />

Box: Identifying skills and behaviours for innovative working at Amey 19<br />

Part 4: Organisational factors influencing innovative working 21<br />

4.1 Innovation must be entrenched in organisational values 21<br />

4.2 More organisations need to recognise and reward innovative working 22<br />

4.3 Flatter organisational structures and a tolerance of failure facilitates 23<br />

<strong>innovation</strong><br />

4.4 Managerial support and working practices that promote <strong>innovation</strong> 24<br />

Box: Working practices to promote everyday <strong>innovation</strong> 26<br />

4.5 Excessive financial constraints, lack of time and lack of resources are 26<br />

the top three <strong>report</strong>ed barriers to <strong>innovation</strong><br />

Box: Developing innovative working at UBS Poland Service Centre 27<br />

Part 5: Managing, leading and promoting innovative working 30<br />

5.1 Leaders and managers play a key role in nurturing and motivating 30<br />

innovative working<br />

Box: Training and development to promote innovative working 30

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