GSI_Suite_FAQ
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1. What additional features are available with <strong>GSI</strong> <strong>Suite</strong> V1.1 compared to <strong>GSI</strong> <strong>Suite</strong> V1.0?<br />
a. Ability to transfer diagnostic tymp and reflex test results from the <strong>GSI</strong> TympStar (V1 or<br />
V2) into the same test session as the <strong>GSI</strong> 61.<br />
b. Audiometry and Tympanometry test results in a combined PDF report.<br />
c. Ability to Save a Draft of this combined test session and return to it at a later time to<br />
complete overall test measurements and comments.<br />
d. Ability to delete a test results from an unlocked session.<br />
e. Ability to view which sessions have been locked when searching patient records.<br />
f. Ability to lock the test session once all test measurements (audiometry and<br />
tympanometry) and Comments have been fully completed and edited.<br />
g. Test results from the <strong>GSI</strong> TympStar are now EMR compatible via PDF.<br />
2. I am currently using <strong>GSI</strong> <strong>Suite</strong> V1.0 with my <strong>GSI</strong> 61. What do I need to order to updgrade to the<br />
new <strong>GSI</strong> <strong>Suite</strong> V1.1?<br />
a. Contact your local <strong>GSI</strong> Distributor and order part number 1010-9600 <strong>GSI</strong> <strong>Suite</strong> V1.1.<br />
3. I am currently using <strong>GSI</strong> <strong>Suite</strong> V1.0 with a single <strong>GSI</strong> 61. What do I need to order to add a <strong>GSI</strong><br />
TympStar to the same PC in my office/clinic?<br />
a. Contact your local <strong>GSI</strong> Distributor and order part number 1010-9686 to order <strong>GSI</strong> <strong>Suite</strong><br />
V1.1 along with the Serial to USB adapter and USB extension cables.<br />
b. Be sure that your PC has a USB port available to accommodate the <strong>GSI</strong> TympStar USB<br />
cable.<br />
c. Note: the maximum length USB extension cable that is recommended by the PC industry<br />
is 4.8 m (16 feet). Only one extension cable should be used to ensure proper data<br />
transfer.<br />
d. All prior patient records will be viewable in this new <strong>GSI</strong> <strong>Suite</strong> V1.1.<br />
e. See the diagram below for a sample single PC arrangement.
4. I currently have a <strong>GSI</strong> 61 with <strong>GSI</strong> <strong>Suite</strong> V1.0 running in a standalone arrangement but I now<br />
wish to add a <strong>GSI</strong> TympStar so that the audiometry and tympanometry results can be combined<br />
into a single report. However, the <strong>GSI</strong> TympStar isn’t located near the PC which is attached to<br />
the <strong>GSI</strong> 61. What do I need to do?<br />
a. This is an example of a “networking” situation. In this case, you will need to utilize<br />
OtoAccess as part of the solution, do the following:<br />
i. Contact your local <strong>GSI</strong> Distributor and order part number 1010-9687 to order<br />
the <strong>GSI</strong> <strong>Suite</strong> V1.1 kit which includes the upgrade CD for <strong>GSI</strong> <strong>Suite</strong> V1.1, the<br />
Serial to USB adapter and USB extension cables needed for the <strong>GSI</strong> TympStar<br />
and OtoAccess. OtoAccess provides the necessary software to set up this<br />
networking situation.<br />
ii. At least 2 PCs will be needed: A PC for the <strong>GSI</strong> 61 and a different PC for the <strong>GSI</strong><br />
TympStar. One of these PCs can act as the Network Server (i.e., OtoAccess<br />
database server) or a 3 rd PC can be used for the Network Server. Make sure each<br />
PC meets the requirements called out in the <strong>GSI</strong> <strong>Suite</strong> and OtoAccess manuals.
iii. Installation Notes:<br />
1. Back up the <strong>GSI</strong> <strong>Suite</strong> V1.0 patient records, follow the steps called out in<br />
the <strong>GSI</strong> <strong>Suite</strong> User Manual.<br />
2. Uninstall the <strong>GSI</strong> <strong>Suite</strong> V1.0.<br />
3. Install OtoAccess (see the OtoAccess User Manual for instructions)<br />
4. Install <strong>GSI</strong> <strong>Suite</strong> V1.1.<br />
5. Going forward only the patient records added from this new install date<br />
will be accessible via when launching <strong>GSI</strong> <strong>Suite</strong> via OtoAccess. To review<br />
the <strong>GSI</strong> <strong>Suite</strong> V1.0 records, open <strong>GSI</strong> <strong>Suite</strong> from the Windows Start<br />
menu (i.e., not from within OtoAccess).<br />
b. See the diagram below for a sample networking arrangement.
5. I currently have <strong>GSI</strong> <strong>Suite</strong> V1.0 and OtoAccess running in the clinic with multiple <strong>GSI</strong> 61s. I now<br />
wish to add my <strong>GSI</strong> TympStars to OtoAccess/<strong>GSI</strong> <strong>Suite</strong> V1.1. What is needed to accomplish this<br />
upgrade?<br />
a. Contact your local <strong>GSI</strong> Distributor and order part number 1010-9686 to order the <strong>GSI</strong><br />
<strong>Suite</strong> V1.1 along with a single set of cables for the TympStar. If multiple <strong>GSI</strong> TympStars<br />
will be added to this network situation, additional kits will be needed per TympStar.<br />
b. Be sure to back up the patient records from the OtoAccess/<strong>GSI</strong> <strong>Suite</strong> V1.0 database<br />
before upgrading from <strong>GSI</strong> <strong>Suite</strong> V1.0 to <strong>GSI</strong> <strong>Suite</strong> V1.1 on the PC which acts as the<br />
Server for OtoAccess. See the OtoAccess User Manual for these steps<br />
c. Uninstall <strong>GSI</strong> <strong>Suite</strong> V1.0 from each PC.<br />
d. Install <strong>GSI</strong> <strong>Suite</strong> V1.1 on each PC.<br />
e. You will be able to view all of the prior data collected when running <strong>GSI</strong> <strong>Suite</strong> V1.0, from<br />
within <strong>GSI</strong> <strong>Suite</strong> V1.1.<br />
6. In a network set up, what happens if two users at different PCs try to edit the same patient<br />
record at the same time?<br />
a. The last edits saved will be stored.<br />
7. Is it possible to connect either 2 each <strong>GSI</strong> 61s or 2 each <strong>GSI</strong> TympStars to a single PC which has<br />
<strong>GSI</strong> <strong>Suite</strong> V1.1 installed?<br />
a. Both <strong>GSI</strong> <strong>Suite</strong> V1.0 and V1.1 can only recognize one instrument type per PC (i.e.<br />
maximum of one <strong>GSI</strong> 61 and one <strong>GSI</strong> TympStar per). If two <strong>GSI</strong> 61s are attached to the<br />
same PC, it will only find, communicate, and accept data from the first <strong>GSI</strong> 61 that it<br />
finds. This is also true for the <strong>GSI</strong> TympStar.