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GSI_Suite_FAQ

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1. What additional features are available with <strong>GSI</strong> <strong>Suite</strong> V1.1 compared to <strong>GSI</strong> <strong>Suite</strong> V1.0?<br />

a. Ability to transfer diagnostic tymp and reflex test results from the <strong>GSI</strong> TympStar (V1 or<br />

V2) into the same test session as the <strong>GSI</strong> 61.<br />

b. Audiometry and Tympanometry test results in a combined PDF report.<br />

c. Ability to Save a Draft of this combined test session and return to it at a later time to<br />

complete overall test measurements and comments.<br />

d. Ability to delete a test results from an unlocked session.<br />

e. Ability to view which sessions have been locked when searching patient records.<br />

f. Ability to lock the test session once all test measurements (audiometry and<br />

tympanometry) and Comments have been fully completed and edited.<br />

g. Test results from the <strong>GSI</strong> TympStar are now EMR compatible via PDF.<br />

2. I am currently using <strong>GSI</strong> <strong>Suite</strong> V1.0 with my <strong>GSI</strong> 61. What do I need to order to updgrade to the<br />

new <strong>GSI</strong> <strong>Suite</strong> V1.1?<br />

a. Contact your local <strong>GSI</strong> Distributor and order part number 1010-9600 <strong>GSI</strong> <strong>Suite</strong> V1.1.<br />

3. I am currently using <strong>GSI</strong> <strong>Suite</strong> V1.0 with a single <strong>GSI</strong> 61. What do I need to order to add a <strong>GSI</strong><br />

TympStar to the same PC in my office/clinic?<br />

a. Contact your local <strong>GSI</strong> Distributor and order part number 1010-9686 to order <strong>GSI</strong> <strong>Suite</strong><br />

V1.1 along with the Serial to USB adapter and USB extension cables.<br />

b. Be sure that your PC has a USB port available to accommodate the <strong>GSI</strong> TympStar USB<br />

cable.<br />

c. Note: the maximum length USB extension cable that is recommended by the PC industry<br />

is 4.8 m (16 feet). Only one extension cable should be used to ensure proper data<br />

transfer.<br />

d. All prior patient records will be viewable in this new <strong>GSI</strong> <strong>Suite</strong> V1.1.<br />

e. See the diagram below for a sample single PC arrangement.


4. I currently have a <strong>GSI</strong> 61 with <strong>GSI</strong> <strong>Suite</strong> V1.0 running in a standalone arrangement but I now<br />

wish to add a <strong>GSI</strong> TympStar so that the audiometry and tympanometry results can be combined<br />

into a single report. However, the <strong>GSI</strong> TympStar isn’t located near the PC which is attached to<br />

the <strong>GSI</strong> 61. What do I need to do?<br />

a. This is an example of a “networking” situation. In this case, you will need to utilize<br />

OtoAccess as part of the solution, do the following:<br />

i. Contact your local <strong>GSI</strong> Distributor and order part number 1010-9687 to order<br />

the <strong>GSI</strong> <strong>Suite</strong> V1.1 kit which includes the upgrade CD for <strong>GSI</strong> <strong>Suite</strong> V1.1, the<br />

Serial to USB adapter and USB extension cables needed for the <strong>GSI</strong> TympStar<br />

and OtoAccess. OtoAccess provides the necessary software to set up this<br />

networking situation.<br />

ii. At least 2 PCs will be needed: A PC for the <strong>GSI</strong> 61 and a different PC for the <strong>GSI</strong><br />

TympStar. One of these PCs can act as the Network Server (i.e., OtoAccess<br />

database server) or a 3 rd PC can be used for the Network Server. Make sure each<br />

PC meets the requirements called out in the <strong>GSI</strong> <strong>Suite</strong> and OtoAccess manuals.


iii. Installation Notes:<br />

1. Back up the <strong>GSI</strong> <strong>Suite</strong> V1.0 patient records, follow the steps called out in<br />

the <strong>GSI</strong> <strong>Suite</strong> User Manual.<br />

2. Uninstall the <strong>GSI</strong> <strong>Suite</strong> V1.0.<br />

3. Install OtoAccess (see the OtoAccess User Manual for instructions)<br />

4. Install <strong>GSI</strong> <strong>Suite</strong> V1.1.<br />

5. Going forward only the patient records added from this new install date<br />

will be accessible via when launching <strong>GSI</strong> <strong>Suite</strong> via OtoAccess. To review<br />

the <strong>GSI</strong> <strong>Suite</strong> V1.0 records, open <strong>GSI</strong> <strong>Suite</strong> from the Windows Start<br />

menu (i.e., not from within OtoAccess).<br />

b. See the diagram below for a sample networking arrangement.


5. I currently have <strong>GSI</strong> <strong>Suite</strong> V1.0 and OtoAccess running in the clinic with multiple <strong>GSI</strong> 61s. I now<br />

wish to add my <strong>GSI</strong> TympStars to OtoAccess/<strong>GSI</strong> <strong>Suite</strong> V1.1. What is needed to accomplish this<br />

upgrade?<br />

a. Contact your local <strong>GSI</strong> Distributor and order part number 1010-9686 to order the <strong>GSI</strong><br />

<strong>Suite</strong> V1.1 along with a single set of cables for the TympStar. If multiple <strong>GSI</strong> TympStars<br />

will be added to this network situation, additional kits will be needed per TympStar.<br />

b. Be sure to back up the patient records from the OtoAccess/<strong>GSI</strong> <strong>Suite</strong> V1.0 database<br />

before upgrading from <strong>GSI</strong> <strong>Suite</strong> V1.0 to <strong>GSI</strong> <strong>Suite</strong> V1.1 on the PC which acts as the<br />

Server for OtoAccess. See the OtoAccess User Manual for these steps<br />

c. Uninstall <strong>GSI</strong> <strong>Suite</strong> V1.0 from each PC.<br />

d. Install <strong>GSI</strong> <strong>Suite</strong> V1.1 on each PC.<br />

e. You will be able to view all of the prior data collected when running <strong>GSI</strong> <strong>Suite</strong> V1.0, from<br />

within <strong>GSI</strong> <strong>Suite</strong> V1.1.<br />

6. In a network set up, what happens if two users at different PCs try to edit the same patient<br />

record at the same time?<br />

a. The last edits saved will be stored.<br />

7. Is it possible to connect either 2 each <strong>GSI</strong> 61s or 2 each <strong>GSI</strong> TympStars to a single PC which has<br />

<strong>GSI</strong> <strong>Suite</strong> V1.1 installed?<br />

a. Both <strong>GSI</strong> <strong>Suite</strong> V1.0 and V1.1 can only recognize one instrument type per PC (i.e.<br />

maximum of one <strong>GSI</strong> 61 and one <strong>GSI</strong> TympStar per). If two <strong>GSI</strong> 61s are attached to the<br />

same PC, it will only find, communicate, and accept data from the first <strong>GSI</strong> 61 that it<br />

finds. This is also true for the <strong>GSI</strong> TympStar.

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