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eal results<br />

profiting from a better network<br />

Raiffeisen International, operator of one of the largest banking networks in Central and Eastern Europe, struggled<br />

with a consortium of disparate networks and applications across their 3,000+ <strong>business</strong> outlets. To help Raiffeisen<br />

remain <strong>com</strong>petitive in the fast moving banking industry, <strong>Orange</strong> Business Services proposed an upgraded<br />

network infrastructure with centralized applications. The flexible, yet secure, high performance MPLS IP VPN<br />

gives all of Raiffeisen’s subsidiaries access to <strong>business</strong>-critical applications with guaranteed availability.<br />

The dependable network, improved application performance and proactive, around-the-clock network monitoring<br />

have enhanced the banking conglomerate’s ability to do <strong>business</strong> globally with lo<strong>we</strong>r costs and enhanced IT<br />

control. But that’s not all. Raiffeisen also benefits from easier management with simplified points of contact from<br />

<strong>Orange</strong>.<br />

“We needed to find a single provider that could offer coverage throughout the whole of our region so that <strong>we</strong><br />

could have a single contract, a single service level agreement and a single point of contact – that’s why <strong>we</strong> chose<br />

<strong>Orange</strong> Business Services.”<br />

Felix Buschina<br />

Head of IT Infrastructure & Information Security, Raiffeisen International<br />

star of India<br />

Delivering high quality application development, <strong>business</strong> process outsourcing and professional services to bluechip<br />

customers across the globe is the stock and trade of India-based Satyam Computer Services. Using<br />

unmanaged international private circuits to reach customers’ data centers, ho<strong>we</strong>ver, caused frequent concern<br />

regarding network bottlenecks and exposure to outages. Incredible growth, while good for the <strong>com</strong>pany, added<br />

to the <strong>com</strong>plexity of the situation.<br />

With our help, a fully managed, modern, scalable IP <strong>com</strong>munications environment now connects all of Satyam’s<br />

locations, its development centers and its customers. Through the flexibility of IP VPN, applications can be<br />

deployed as needed, traffic can be prioritized and the backbone is guaranteed available 100% of the time.<br />

Application response times have improved so employees are more productive, and <strong>com</strong>munications costs have<br />

dropped since voice, video and data all use the same network.<br />

“We <strong>we</strong>re looking for a fully managed service from a <strong>com</strong>mitted and flexible partner who could promise 100%<br />

availability and take the penalties if it wasn’t achieved. <strong>Orange</strong> ticked every one of those boxes.”<br />

C. H. Srinivasu<br />

Head of IMS-N&S, Satyam Computer Services

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