Insys Elostar Master, BioMaster & Gunsafer Full ... - Burton Safes

EloStar 

EloStar GunSafer 

EloStar Master 

EloStar BioMaster 

Electronic Lock Systems 

Manual and Assembly Instructions 

Version 1.02A EloStar

EloStar GunSafer - Master - BioMaster 

Imprint 

Copyright © Januar 10 INSYS MICROELECTRONICS GmbH 

Any duplication of this manual is prohibited. We appreciate comments suitable 

to help us improve it. All rights on this documentation and the devices are with 

INSYS MICROELECTRONICS GmbH Regensburg. 

Trademarks 

The use of a trademark not shown below is not an indication that it is freely 

available for use. Windows is a registered trademark of Microsoft Corporation. 

Publisher 

INSYS MICROELECTRONICS GmbH 

Business Unit Security Technologies 

Waffnergasse 8 

93047 Regensburg, Germany 

Phone: +49(0)941/58 692 22 

Fax: +49(0)941//56 34 71 

Email: insys@insys-security.de 

Internet: http://www.insys-security.de 

Date: Jan-10 

EloStar 2 Manual V.1.02A

Table of Contents EloStar GunSafer - Master - BioMaster 

Table of Contents 

1 General Information on This Manual...................................................... 6 

1.1 User Qualification......................................................................... 6 

1.1 Content and Usage ....................................................................... 6 

1.2 Text Marks and Formatting.......................................................... 6 

1.2.1 Safety Warnings.........................................................................6 

1.2.2 Icons and their Meaning..........................................................7 

1.2.3 Operating Instructions.............................................................7 

2 Scope of Delivery .................................................................................... 8 

2.1 Components ................................................................................. 8 

3 Descriptions of the Systems.................................................................... 9 

3.1 EloStar GunSafer .......................................................................... 9 

3.2 EloStar Master .............................................................................. 9 

3.3 EloStar BioMaster......................................................................... 9 

3.4 System Diagrams (Examples) ..................................................... 10 

3.5 System Components................................................................... 11 

3.5.1 Operating Unit ........................................................................ 11 

3.5.2 Lock EloStar Master................................................................ 12 

3.5.3 Extension Unit PowerXT II.................................................... 12 

3.5.4 Optional Accessories: Chip Cards TwinCard .................... 13 

3.6 Intended Use .............................................................................. 14 

4 Technical Data....................................................................................... 14 

4.1 Components ............................................................................... 14 

4.2 Default Settings.......................................................................... 15 

5 Assembly............................................................................................... 16 

5.1 Survey Assembly and Installation .............................................. 16 

5.2 Mount the Operating Unit.......................................................... 17 

5.2.1 Mount the Operating Unit ................................................... 17 

5.2.2 Change the Operating Unit.................................................. 18 

5.3 Mount lock EloStar Master......................................................... 20 

5.3.1 Fasten lock EloStar Master................................................... 20 

5.3.2 Connect the Lock EloStar Master........................................ 21 

5.4 Mount the Extension Unit PowerXT II........................................ 21 

5.4.1 Fasten the Extension Unit PowerXT II ............................... 21 

5.4.2 Connect the Terminals and Wires of PowerXT II ............ 22 

6 Start-Up................................................................................................. 23 

6.1 Special Key Functions ................................................................. 23 

6.2 Initialise System ......................................................................... 24 

6.2.1 Register the Lock..................................................................... 24 

6.2.2 Finish the Start-Up Process .................................................. 25 

6.2.3 Fasten the Menu Keypad ...................................................... 25 

7 Operation.............................................................................................. 26 

7.1 Control Elements ........................................................................ 26 

7.2 The System Status ...................................................................... 27 

Manual V.1.02A 3 EloStar

EloStar GunSafer - Master - BioMaster Table of Contents 

7.3 Configuration via TwinComm USB (Optional)............................ 27 

7.4 Authorise Users .......................................................................... 27 

7.4.1 Boxes of the User Matrix ...................................................... 28 

7.5 PIN Codes.................................................................................... 29 

7.5.1 Types and Numbers of PIN Codes in the Lock ................. 29 

7.5.2 Enter PIN Code......................................................................... 30 

7.5.2.1 Enter PIN Code with Menu keys.......................................... 30 

7.5.2.2 Enter PIN Code with Numeric Keys .................................... 30 

7.6 Code Cards (not with EloStar GunSafer)..................................... 31 

7.6.1 Code Card TwinCard code access ....................................... 31 

7.6.2 Insert Chip Card into Operating Unit ................................ 31 

7.7 Fingerprint (EloStar GunSafer / - BioMaster only)...................... 32 

7.8 Menu Navigation at Operating Unit .......................................... 33 

7.9 Open and Close........................................................................... 34 

7.9.1 Open the Lock with PIN Code .............................................. 34 

7.9.2 Open the Lock with Code Card............................................ 34 

7.9.3 Enter Fingerprint Code and Open the Lock ...................... 35 

7.9.4 Trigger Silent Alarm When Opening the Lock................. 36 

7.9.5 Open the Lock with Dual Code............................................ 37 

7.9.6 Open a Lock with Unlocking Delay..................................... 37 

7.9.7 Open with Unlocking Delay and Release Time ............... 38 

7.9.8 EloStar GunSafer: Open the Lock as Master .................... 38 

7.9.9 Close the Lock .......................................................................... 38 

7.9.10 Close a Lock Automatically with Door Switch................. 39 

7.10 Program the System Settings..................................................... 39 

7.10.1 Set Time and Date .................................................................. 39 

7.10.2 Switch On / Off the Extension Unit PowerXT II .............. 40 

7.10.3 Export the Protocol (TwinComm USB) .............................. 40 

7.10.4 Display / Print the Protocol (TwinComm USB)................ 41 

7.10.5 Import Configuration from Card ........................................ 41 

7.10.6 Configuration Import: Error Messages.............................. 42 

7.10.7 Export the Configuration (TwinComm USB) ................... 44 

7.10.8 Select a Language................................................................... 44 

7.10.9 Import a Language ................................................................. 45 

7.11 Administrate Users..................................................................... 46 

7.11.1 Change the System Manager Code.................................... 46 

7.11.2 Change the Master Code ...................................................... 46 

7.11.3 Register PIN Code for Users ................................................. 47 

7.11.4 Change PIN Code .................................................................... 48 

7.11.5 Deregister PIN-Code............................................................... 49 

7.11.6 PIN-Code User Display........................................................... 49 

7.11.7 Register a Code Card.............................................................. 50 

7.11.8 Deregister a Code Card ......................................................... 51 

7.11.9 Code Card User Display......................................................... 52 

7.11.10 Fingerprint: Survey................................................................. 52 

7.11.11 Fingerprint: Scan Test............................................................ 53 

7.11.12 Fingerprint: Determine Min. Minutiae.............................. 54 

7.11.13 Fingerprint: Image Quality................................................... 55 

7.11.14 Fingerprint: Security Level.................................................... 56 


Table of Contents EloStar GunSafer - Master - BioMaster 

7.11.15 Register Fingerprint Code..................................................... 57 

7.11.16 Fingerprint: User Display ...................................................... 58 

7.11.17 Deregister Fingerprint Code ................................................ 59 

7.12 Service ........................................................................................ 60 

7.12.1 Power Supply in Case of Power Breakdown..................... 60 

7.12.2 Show Status / Info about the System................................ 60 

7.12.3 Service Reset ............................................................................ 61 

7.12.4 Fingerprint: Display / Modify Temperature..................... 62 

7.12.5 Lock the System despite Defect Bolt Work Contact....... 64 

8 Cleaning ................................................................................................ 64 

9 Trouble Shooting .................................................................................. 65 

9.1 Error Messages ........................................................................... 65 

10 Technical Support ................................................................................. 71 

11 Disposal................................................................................................. 71 

12 Appendix............................................................................................... 72 

12.1 Document Revision History........................................................ 72 

12.2 Notes .......................................................................................... 73 


EloStar GunSafer - Master – BioMaster General Information on This Manual 

1 General Information on This Manual 

1.1 User Qualification 

Qualified and trained specialists are the main target group of this manual. 

Persons assembling, installing, configuring, administrating and operating system 

EloStar have to be capable of reading and understanding this manual with 

assembly instructions. They should become acquainted with all procedures 

necessary to assemble, install, set, administrate and operate the system and be 

able to instruct users and generally ensure safe and secure operation of the 

system. 

1.1 Content and Usage 

This manual contains information on assembly, installation, configuration, 

operation and maintenance of the electronic lock system EloStar GunSafer / - 

Master or EloStar BioMaster. Its purpose is to assist you in assembling, installing, 

configuring and operating the system. 

1.2 Text Marks and Formatting 

1.2.1 Safety Warnings 

Danger 

Imminent mortal danger / Danger of severe injuries / health 

hazard. 

Consequences which might arise from not being aware of the 

danger. 

Instructions on how to avoid the danger or remove its cause. 

Warning 

Possibility of mortal danger / Danger of severe injuries / 

health hazard. 


danger. 


Caution 

Danger of getting injured. 


danger. 


Caution 

Danger of property damage. 


danger. 


No warning but additional information. 

Background information / hints. 

Note 


General Information on This Manual EloStar GunSafer - Master - BioMaster 

1.2.2 Icons and their Meaning 

TwinCard 

configuration 

TwinCard 

language 

Use the operating unit. 

After 30 seconds without operator input the operating unit 

switches to idle mode. 

Tools are required . 

PIN code for operators is required . 

Master code, PIN code for the Master of the lock is required. 

PIN code for the System manager code (Manager code of lock 

EloStar) is required. 

For systems EloStar GunSafer and EloStar BioMaster only: 

Fingerprint code for operators is required. 

The optional chip card TwinCard code access is required. 

The optional chip card TwinCard configuration II is required. 

The optional chip card TwinCard language is required. 

Icons for unprotected / protected premises in illustrations. 

1.2.3 Operating Instructions 

Unmarked text following a headline of a paragraph with operating instructions 

contains information which may be worth considering before performing the 

operating procedures described. Such text does not contain safety instructions. 

Take Text beginning with ‘Take’ contains information on tools or 

other things you should use in order to be able to perform the 

operating procedure successfully. 

Also take note of the icons (see above). 


EloStar GunSafer - Master – BioMaster Scope of Delivery 

Settings Text beginning with ‘Settings’ contains preconditions necessary 

for a successful performance of the operating procedure. 

1. Text which looks like this asks you to perform a task. The text may contain 

names of Keyboard keys and Menu items of the display of the 

operating unit. 

Text formatted like this contains mostly information on changes which have 

been caused because you have performed a step of an operating instruction. 

Text formatted like this closing a paragraph with operating instructions indicates 

that you have carried out the operating procedure successfully. 

2 Scope of Delivery 

The lock systems EloStar GunSafer / EloStar Master and EloStar BioMaster 

(standard versions) usually are delivered as follows: 

Every system comes with: 

• 1 Operating Unit 

• 1 Lock EloStar Master 

• 1 Extension Unit PowerXT II 

• 1 Mains Adapter 

• 1 Quick Reference Guide 

• 1 Manual (on CD) 

2.1 Components 

A standard system comes with components specified like this: 

Operating Unit 

• 1x operating unit with 

1x emergency power cable 

2x hexagon socket head cap screws M2 

Lock EloStar Master 

• 1x lock EloStar Master with 

1x bus cable 

4x head cap screws 

Extension Unit PowerXT II 

• 1x extension unit PowerXT II 

Mains adapter 

• 1 x power supply 12 V DC 

Documentation 

• 1 x Quick Reference Guide (DE/EN) 

• 1 x manual with integrated assembly instructions (on CD) 


Descriptions of the Systems EloStar GunSafer - Master - BioMaster 

3 Descriptions of the Systems 

3.1 EloStar GunSafer 

EloStar GunSafer is a system suitable for gun cabinets. It can be retrofitted and 

provides great comfort and security. 

The system cannot be accessed by unauthorised persons as the lock can be 

programmed to open upon input of biometric data of one specific person only. 

After the programming of biometric data even the bearer of the master code can 

open only within a time span of twenty minutes and only after an opening delay 

lasting 6 hours. Only in case the biometric data have not been programmed yet, 

the master can open without having to wait for the expiration of an opening 

delay. Via optional PC software TwinComm USB all protocol data can be 

evaluated. 

3.2 EloStar Master 

EloStar Master is a high-security electronic lock system which can be adapted to 

various requirements and used by up to 100 operators, who can prove their 

authorisation by entering PIN code or by inserting a chip card into the operating 

unit. 

The system is used to administrate, control and perform opening and closing 

procedures of doors of safes for the storage of data and valuables, mainly in the 

banking sector. The EloStar system takes care the content of the safes is secure. 

Authorised persons can open and close safes according to programmable rules in 

their daily routine. 

3.3 EloStar BioMaster 

EloStar BioMaster has the same attributes as EloStar Master and additionally 

features biometric user authentifcation. 


EloStar GunSafer - Master – BioMaster Descriptions of the Systems 

3.4 System Diagrams (Examples) 

Systems EloStar GunSafer, Elostar Master and EloStar BioMaster have the same 

hardware structure. The components are connected like illustrated below. 

Fig. 1: Structure of systems EloStar 

The standard system consists of an operating unit and a mains adapter for power 

supply outside the protected premises, a lock EloStar 7215 and an extension unit 

PowerXT II within the protected premises. The switch at the bottom of PowerXT II 

in the illustration above is the bolt work switch. 

The illustration below shows a system with an optional second extension unit 

PowerXT II. The switch at the bottom of PowerXT II is the release switch. 

Fig. 2: Structure with 2 extension units PowerXT II 



3.5 System Components 

3.5.1 Operating Unit 

Fig. 3: Operating unit without / with finger guiding 

With operating unit set and operate system EloStar. The operating unit is located 

outside the protected premises of the system. One operating unit can be 

connected to the system. 

The optional operating unit illustrated at the right side comes with systems with 

authentification also via fingerprint code. 

Fig. 4: Control elements of operating units 

1) Display 1) Display 

2) Menu keys 2) Menu keys 

3) Enter key 3) Enter key 

4) Numeric keys (keypad) 4) Finger guiding 

5) Menu keypad 5) Menu keypad 

6) Clear key 6) Clear key 

Depending on the system, the code numbers can be entered with the numeric or 

with the menu keys. 

A slot for chip cards as well as a socket for the connection of a cable for a battery 

are located at the bottom of the operating unit. 


EloStar GunSafer - Master – BioMaster Descriptions of the Systems 

3.5.2 Lock EloStar Master 

Fig. 5: Lock EloStar Master 

Lock EloStar Master locks and unlocks the safe / container for valuables. It is 

located inside the protected premises. You can connect one lock to one system. 

3.5.3 Extension Unit PowerXT II 

Fig. 6: Extension unit PowerXT II 

Via extension unit PowerXT II a connection for a bolt work switch can be added to 

the system EloStar GunSafer. 

A release switch can be connected to systems EloStar Master / BioMaster via two 

additional units PowerXT II. 

The following warning applies to systems EloStar Master / - BioMaster with one 

unit PowerXT II only: 

Caution 

Danger of malfunction if system is installed wrongly. 

Danger of installing a system which cannot be opened and 

closed. 

Systems EloStar Master / - BioMaster with 1 unit PowerXT II: 

Before installing these systems, on tab ‘Settings’ of the optional 

software TwinComm USB tick off (AE: check off) the box ‘Bolt 

work’ in section ‘TwinXT active (IO-Functions)’ if you do not use 

this switch or tick off ‘Release switch’, if you do not use that 

switch. 



Fig. 7: Circuit board of PowerXT II 

1) Cover contact 

2) Terminals 1-11 (descriptions see table below) 

3) Connection of lock 

4) Connection of operating unit 

Terminal Description 

1 Contact for 12 VDC power supply 

2 GND power supply 

3 Additional contact (battery connection / CSV / optional) 

4 GND Additional contact (battery connection / CSV / optional) 

5 Contact for anti tamper wire 

6 Contact for anti tamper wire 

7 Bolt work / Release (Input) 

8 GND (Input) 

9 STATE – Open / ALARM (Output) 

10 STATE – Closed / ALARM kein Alarm (Output) 

11 STATE – COM / ALARM - COM (Output) 

3.5.4 Optional Accessories: Chip Cards TwinCard 

access 

Manual V.1.02A 13 EloStar 

TwinCard 

Fig. 8: Icon TwinCard code access 

Not used with system EloStar GunSafer. Code card TwinCard code access is the 

protected, mobile medium for code transmission for the users of systems EloStar 

Master / - BioMaster. As an alternative, users can enter PIN - / fingerprint code. 

In order to empower users to open locks with chip card, the system manager has 

to authorise them via user matrix and the ‘lock master’ has to register the chip 

card at the lock. 

TwinCard 

configuration 

Fig. 9: Icon TwinCard configuration II 

TwinCard configuration II is an optional chip card for configuring the system and 

for the export of the system protocol.

EloStar GunSafer - Master – BioMaster Technical Data 

The protocols can be exported, displayed and saved for future reference. With the 

optional software TwinComm USB the lock system can be configured via chip 

card. Configuration data can be saved. 

EloStar 14 Manual V.1.02A 

TwinCard 

language 

Fig. 10: Icon TwinCard language 

TwinCard language is an optional chip card for language import (DE, EN etc). 

3.6 Intended Use 

Warning 

Danger of locking persons in. 

Mortal danger due to possible lack of air / food. 

Before closing a lock make sure that nobody is inside the 

container / room you are about to lock. 

Use the high-security electronic lock systems EloStar for opening and closing 

safes / containers for valuables and for the administration of the opening, and 

closing procedures only. 

4 Technical Data 

4.1 Components 

Operating unit with numeric keypad 

Power supply 9 VDC, alternatively mains adapter 12V via distributor 

alternatively emergency power supply via socket for a 

miniature DC jack plug 

Power consumption Stand-by condition approx. 30 µA 

Input condition (display active) approx. 55 mA 

Dimensions 138.7 mm x 102 mm x 21 mm (L x W x H) 

Environment 0 - 50˚C (32-122 o F), 75 % RH 

Environment class II according to VdS 

Protection class IP 30 

Operating unit with finger guiding 

Power supply see above 

Power consumption Stand-by condition up to 140 mA 

Condition during input (display active) approx. 260 mA 

Dimensions 138.7 mm x 102 mm x 41 mm (L x W x H) 



Protection class IP 30

Technical Data EloStar GunSafer - Master - BioMaster 


Power supply 9 VDC 

Power consumption Idle state approx. 60 µA 

Dimensions Screw pos. dimensions 66.5 mm/41 mm; 

88 (+13.5) mm x 60.7 mm x 34 mm (L x W x H) 




Extension Unit PowerXT II 

Power supply 12 VDC 

Power consumption operation with mains adapter 12 VDC, 

approx. 20 mA per output relay 

Dimensions 60 mm x 45 mm x 25 mm (L x W x H) 




4.2 Default Settings 

Operating Unit with Numeric Keys / with Finger Guiding 

Number of Locks 0 

Extension Unit inactive 

Dual Code inactive (1 user) 

Open Door Monitoring inactive 

System Line *** EloStar GunSafer / EloStar Master*** 

Battery Warning Limit 7,0 V 

Additionally with EloStar Master / EloStar BioMaster: 

Silent Alarm inactive 

Alarm Delay inactive 

Weekly Programs inactive 


VdS class 2 

System- / Manager code 1 1 1 1 1 1 (System code) 

Master code 1 2 3 4 5 6 

Manager-/Master user Nr. 225 / Nr. 00 

Lock I/O function inactive 

EloStar GunSafer 

Total number of users 2 (user no. 00 (Master) and no. 01) 

2 PIN- and 2 fingerprint codes, 

codes are inactive, can be activated 

EloStar Master 

Total number of users 100 (user no. 00 - no. 99) 

100 PIN- and 100 chip card codes, 

all codes are inactive, all can be activated 

EloStar BioMaster 

Total number of users as EloStar Master, additionally 

100 x 10 fingerprint codes 

all codes are inactive, all can be activated 


EloStar GunSafer - Master - BioMaster Assembly 

5 Assembly 

5.1 Survey Assembly and Installation 

Caution 

Persons who do not carry out the assembly 

professionally face the danger of getting injured and 

the danger of causing damage / malfunctions. 

Make sure only trained specialists assemble and install 

the system. 

1. Mount the system components at the door / inside the safe / 

container without connecting the components to the power supply 

(without batteries as well) as described in the following 

paragraphs: 

Operating unit (5.2.1) 

Lock (5.3.1) 

Extension unit (5.4.1) 

2. Connect the terminals of extension unit PowerXT II (5.4.2). 

3. Connect the operating unit and unit PowerXT II via bus cables to 

the lock (5.4.2 / 6.1.1). 

4. Connect power supply (12VDC) 

(6.1.1, never use batteries and mains adapter at the same time): 

either with mains adapter 

or with batteries via adapter cable 

The system is started by connecting it to the power supply. Messages 

on the display guide the user through the installation 

process. 

5. Initialise the system by registering the lock, which is connected as 

master lock like described in chapter Start Up, section 6.1, ‘Initialise 

the System’. 

The setting of system time and date, which you carry out at the end 

of the installation, will be assigned to all timer programs. 

6. After the installation test the opening and closing process of the 

lock. 

7. With the lock open you can set system parameters. 

8. Change the system manager- / and the master code of the lock 

immediately after the installation to make the system secure. 

9. Test the new codes with the safe / container open. 

After performing the steps described above, you have successfully 

assembled and installed system EloStar. 


Assembly EloStar GunSafer - Master - BioMaster 

5.2 Mount the Operating Unit 

The following instructions are also valid for operating units with finger 

guiding. 

5.2.1 Mount the Operating Unit 

Take 2 screws (included in scope of delivery) and tools 

suitable for applying two fastening points for the 

operating unit and a cable duct inside the safe. 

1. Apply two fastening points (2) on the outside of the safe and a 

cable duct (3) according to the following illustration. 

Fig. 11: Measurements for drilling holes for the operating unit 

1) Space needed for operating unit after mounting it 

2) Fastening points for operating unit 

3) Cable duct for operating unit 

2. Connect the bus cable with socket A of the circuit board of the 

operating unit. Make sure the plug connects properly. 

3. Pull the cable connected with the operating unit through the 

cable duct aperture you drilled. 

Fig. 12: Routeing of cable outside the safe 

1) Operating unit 

2) Socket A (left) for 4-pin plug of bus cable 

3) 4-pin plug of bus cable 

4) Cable duct through side of safe 

5) Safe / Container for valuables 



4. In order to access the pre-fabricated apertures behind the menu 

keypad, slightly press with the thumb (A), push keypad to the 

right (B) and with the finger nail (C) lever it and pull it off. 

Fig. 13: Remove the menu keypad 

Caution 

A wrong order of the steps of the assembly may cause 

damage to the operating unit. 

Do not take off protective foil on back of menu keypad. 

Take it off after the installation. 

5. Insert two screws into the proper apertures in the operating unit. 

Caution 

Applying too much power may lead to causing damage 

to the operating unit. 

Turn screws with a maximal torque of 1 Nm. 

6. Fasten screws at the fastening points you have drilled. 

You have successfully mounted the operating unit. 

5.2.2 Change the Operating Unit 

1. Disconnect the system from its power supply. Remove the menu 

keypad from its position: Slightly press with the thumb (A), push 

keypad to the right (B) and with the finger nail (C) lever and 

remove it. 

Fig. 14: Remove the menu keypad from its position 

2. Pull the bus cable plug out of socket A on the circuit board of the 


3. Connect the bus cable with socket A on the circuit board of the new 

operating unit. Make sure the plug connects properly. 



Fig. 15: Bus cable outside the safe 

1) Operating unit 

2) Socket A (left) for 4-pin plug of bus cable 

3) 4-pin plug of bus cable 

4) Cable duct through side of safe 

5) Safe / Container for valuables 

4. Insert two screws into the proper apertures in the operating unit. 

Caution 

Exerting too much force may lead to causing damage 

to the operating unit. 

Fasten the screws with a maximal torque of 1 Nm. 

5. Fasten screws at the fastening points. 

Caution 

A wrong order of the steps of the assembly may cause 

damage to the operating unit. 

Do not take off protective foil on back of menu keypad. 

Take it off after the installation. See step 15. 

6. Connect the system with its power supply and switch power on. 

The display of the operating unit shows System setup. 

7. Press the Enter key and release it immediately. 

The display shows Language | 1 Deutsch. With the menu key 

< or with the menu key > you can select another language. 

8. With key < or key > select a language and confirm with Enter. 

The display shows English | Saved, for example, and 

System setup | Regist. new lock. 

9. Confirm with Enter. 

The display shows Serial no. | Please wait and 

Serial no. | Saved and Lock 1 | Registered. 

The display shows Date / Time and 

Code entry | Systemmanager and Code:. 

10. Select the numbers of the system manager code. 

Also see chapter ‘Operation’, section ‘Enter PIN Code’. 

After the code input the time and the date are on display. 

11. Press key Enter in order to set time and / or date. 

The cursor flashes in the position of the first digit of the time. 



12. Enter the current time with keys < and > and Enter or with the 

numeric keys, if available. 

The cursor flashes next to the day of the week. 

13. With < and > select the first two letters of the current day and 

confirm with Enter. 

The cursor flashes next to new day of the week. 

14. Enter day, month and year. 

The display shows Date / Time | Saved. 

The display shows Lock system | Registered. 

15. If necessary, remove the menu keypad (see step 2). 

16. Remove the protective foil (B) from the back of the keypad. 

B 


C 

Fig. 16: Glue the menu keypad onto the operating unit 

17. Glue the menu keypad in its position (C) on the operating unit. 

You have changed the operating unit successfully. 

5.3 Mount the Lock EloStar Master 

5.3.1 Fasten the Lock EloStar Master 

Take a screwdriver, 4 screws (in scope of delivery) and tools 

suitable to apply fastening points at the safe. 

A 

Caution 

Unprofessional assembly may cause damage to the 

lock. 

Do not insert the boring head into the pre-cast holes of 

the lock. Use the measurement data in the illustration 

below for the correct positions of the fastening points. 

Mount the lock in such a way that its bolt is not under 

pressure or tension. 

Caution 

Unprofessional assembly may jeopardise the security 

of the items to be protected. 

Do not mount the lock in an area of the safe in which 

there is an aperture. 

1. Drill 4 fastening points into the inner side of the safe according to 

the measurement data in the following illustration.


Fig. 17: Lock dimensions 

2. Insert the 4 screws into the bores of the lock. 

Caution 

Exerting too much force may cause malfunction of the 

lock. 

Fasten the screws with a maximum torque of 5 Nm. 

3. Fasten the 4 screws to the fastening points in the safe. 

4. Examine whether lock and bolt are mounted tension-free. 

You have fastened the lock successfully. 

5.3.2 Connect the Lock EloStar Master 

1. Connect the cable from the operating unit with socket 2 of the lock. 

2. Connect the cable from extension unit PowerXT II with socket 1 of 

the lock. 

In case there is a second extension unit in the system, connect it – 

and not the lock – with the operating unit and connect the second 

extension unit with socket 2 of the lock. 

3. Make sure the connection clips snap into place. 

You have connected the lock successfully. 

5.4 Mount the Extension Unit PowerXT II 

5.4.1 Fasten the Extension Unit PowerXT II 

Take 2 screws M3 and tools suitable to apply fastening 

points for the screws inside the safe. 

1. Find a place inside the safe appropriate for the extension unit. 

Consider the routing of the cables. 

2. Drill 2 fastening points into the inner side of the safe according to 

the measurement data in the following illustration. 



Fig. 18: Dimensions of extension unit PowerXT II 

1) Outline of extension unit PowerXT II 

2) Fastening points for unit PowerXT II 

3. Loosen the screws on top of extension unit PowerXT II and remove 

the cover of the unit. 

You can look inside extension unit PowerXT II. 

Caution 

Exerting too much force may damage the unit. 


4. Fasten the screws only loosely at the fastening points. 

5. Examine whether extension unit PowerXT II is mounted tensionfree. 

6. Keep the unit PowerXT II open during the assembly in order to be 

able to set the further functions. 

You have fastened extension unit PowerXT II successfully. 

5.4.2 Connect the Terminals and Wires of PowerXT II 

This paragraph describes in general how to proceed in order to set functions 

via extension unit PowerXT II mechanically. After the installation 

switch on unit PowerXT II in order to make your settings take effect 

(with software TwinComm USB or with menu Settings / Alarm 

devices / TwinXT). 

Caution 

Danger of malfunction if system is installed wrongly. 

Danger of installing a system which cannot be opened 

and closed. 

Systems EloStar Master / - BioMaster with 1 unit 

PowerXT II: 

Before installing these systems, on tab ‘Settings’ of the 

optional software TwinComm USB tick off (AE: check 

off) the box ‘Bolt work’ in section ‘TwinXT active 

(IO-Functions)’ if you do not use this switch or tick off 

‘Release switch’, if you do not use that switch. 


Start-Up EloStar GunSafer - Master - BioMaster 

1. Separate the extension unit PowerXT II from its power supply. If 

necessary, remove the cover of unit PowerXT II by loosening the 

fastening screws. 

2. Remove the extension unit PowerXT II from its fastening points. 

3. Connect the cable for the lock at its socket and connect the other 

cables at the terminals / positions assigned to them. See chapter 

‘System Descriptions’, section ‘Extension unit PowerXT II’. 

4. Pull cables leading outward through bottom of housing of unit 

PowerXT II 

5. In unit PowerXT II, secure the position of the cables with a cable 

strap in order to relieve mechanical tension. 

6. If necessary, remove a part of the pre-fabricated apertures in the 

side of the bottom part of the housing. 

Caution 

Exerting too much force may damage the unit. 


7. Pull cable through this aperture and fasten unit PowerXT II at the 

fastening points. 

8. Put cover on top of unit PowerXT II and fasten it with screws. 

You have successfully connected terminals and wires of unit PowerXT II. 

6 Start-Up 

6.1 Special Key Functions 

During the start-up process and when the operating unit is changed (see 

chapter ‘Assembly’, section ‘Change the Operating Unit’, you can 

perform special tasks with some keys: 

During Start-Up- / Terminal change procedure: 

Press Clear key 1x longer than 3 sec. -> undo all steps 

Press menu key > 1x and release at once -> display 16-digit binary 

number which provides 

information on the state of 

the setup for the support 

During setting of Time- / Date 

(valid also after start-up): 

Press Clear key 2 times -> keep time setting 


EloStar GunSafer - Master - BioMaster Start-Up 

6.2 Initialise System 

6.2.1 Register the Lock 

1. Connect the bus cable of the operating unit 

- with socket 2 of the lock (system with 1 unit PowerXT II). 

- with the second extension unit (system with 2 units PowerXT II). 

2. Connect the bus cable of the lock at socket 1 of the lock 

with the first extension unit PowerXT II. 

3. With a system with 2 PowerXT II connect the socket of the second 

extension unit PowerXT II via bus cable with socket 2 of the lock. 

Caution 

With power supply connected incorrectly: 

Danger of malfunction / system breakdown. 

Never use batteries and mains supply at the same time. 

4. Connect the system with power supply via the first extension unit. 

The display is activated and shows System setup. 

5. Press key Enter and release it immediately. 

Language | 1 Deutsch is on display. 

With the menu keys < or > you can select other languages. 

6. Confirm with key Enter. 

The display shows English | Saved, for example, and 

afterwards System setup | Regist. new lock. 

7. Confirm with key Enter.. 

The display shows Serial no. | Please wait and 

Serial no. | Saved and Lock 1 | Registered. 

Afterwards the display shows Date / Time and 

Code entry | System manager and Code:. 

8. Enter the digits of the system manager code. 

See chapter ‘Operation’, section ‘Enter PIN code’. 

System date and time is displayed. 


At the display the first digit of the time flashes. 

10. Enter the current time with < and > and Enter or with the 

numeric keys. 

At the display the cursor flashes in front of the week day. 

11. With < and > select the first two letters of the current weekday and 


The current weekday is on display. 

The cursor flashes at the first digit of the date. 

12. Enter day, time and year in the same way as you entered the time. 

The display shows Date / Time | Saved. 

Afterwards the display shows Lock system | Registered. 

13. Test opening and closing and check whether the bolt work contact 

functions properly, if used, and finish start-up (see next chapter). 

You have initialised the system successfully. 


Start-Up EloStar GunSafer - Master - BioMaster 

6.2.2 Finish the Start-Up Process 

Settings of PIN codes ex works see in section ‘PIN codes’ in chapter 

‘Operation’. 

1. Change the master and the system manager code. 

By doing this you prevent unauthorized manipulation. 

2. Repeat entering the new codes when the safe is open. 

By doing this you prevent wrong code input at a later date. 

3. Set up the extension unit PowerXT II via operating unit / software 

TwinComm USB and make sure it is configured properly. 

4. Test the functions of unit PowerXT II, if necessary. 

5. Configure the system according to your needs. 

You have finished the start-up process successfully. 

6.2.3 Fasten the Menu Keypad 

1. When the menu keypad is in its proper position, with the thumb (A) 

press slightly and push the keypad to the right side (B). 

2. With a finger nail or a suitable tool lift the keypad off its support 

(C). 

Fig. 19: Take menu keypad off its support 

3. Remove protective foil (B) from the back of the menu keypad. 

B 

C 

Fig. 20: Paste menu keypad onto operating unit 

4. Paste keypad onto its support (C) at the operating unit. 

You have fastened the menu keypad successfully. 


A

EloStar GunSafer - Master - BioMaster Operation 

7 Operation 

7.1 Control Elements 

With the help of the operating unit set and operate system EloStar. 

Additional settings can be made with the optional software TwinComm 

USB, if available. See the separate manual of software TwinComm USB 

for information on how to how alter settings with TwinComm USB. 

Fig. 21: Operating unit (variants) 

1) 2-line alphanumeric display with lighting 

after activation the system menu with definable text in the first 

line and date / time in the second line is on display: 

EloStar [type] 

Mo 25.01.10 08.30 

2) Menu keys < and > for menu navigation to the previously displayed 

() menu item and to select input 

3) Enter-key for affirming / entering the selected menu item / 

input value 

4) Fig. 21 left: Numeric keypad to enter numerals and time data 

Fig. 21 right: Finger guiding and fingerprint scanner 

5) Menu keypad 

6) Clear-key in order to cancel: 

press and release -> selects the menu displayed previously 

during code input -> undoes entering a number 

press and hold 3 sec. -> selects the system menu 

The displayed text will be displayed flashing after about 30 seconds 

without operator input. If the operator still does not enter anything, the 

system menu will be displayed. After that, the display will turn blank. 

You can activate the display by pressing any key. 

A slot for chip cards is at the bottom of the operating unit. 


Operation EloStar GunSafer - Master - BioMaster 

7.2 The System Status 

System settings can be changed when the system is unlocked. 

System States: 

Unlocked: Lock open, all menus on display, system settings can be 

modified. 

Locked: Lock closed, restricted menu display, opening and emergency 

functions available (opening may be blocked), 

system settings cannot be modified. 

7.3 Configuration via TwinComm USB (Optional) 

System EloStar works without being supported by PC software 

TwinComm USB. With the software additional options are available. 

Optional software TwinComm USB makes the configuration easier. With 

TwinComm USB the protocol can be read and, with systems EloStar 

Master / - BioMaster various timer programs can be set. The authorisation 

for users can be adapted flexibly, too. 

The system manager enters the data required for configuration via the 

graphical user interface of software TwinComm USB. 

Data exchange with system EloStar is achieved via an optional card 

reader / - writer at the PC, chip card TwinCard configuration II and 

service function Import / Export at the operating unit. 

7.4 Authorise Users 

The system manager defines the authorisation of users in a matrix by 

ticking (AE: checking) boxes (a description of the boxes see below). This 

authorisation is set rigidly. With the optional software TwinComm USB 

it can also be changed. 

To transmit these settings to the lock system EloStar, the system 

manager imports the configuration from software TwinComm USB into 

system EloStar. 

In order to enable an operator / user to open the lock the lock master 

(bearer of the master code of the lock) has to register 

• PIN code or / and 

• Code card (not with EloStar GunSafer) or / and 

• Fingerprint code (not with EloStar Master) 

at the lock. 

If box Release in the user matrix is not ticked for users, these users do 

not have any authorisation and all functions are barred to them. 

. 

Caution 

Users cannot open locks in case they have not been 

authorized sufficiently. 

Tick off the boxes for authorisation only after reading 

this manual or after having consulted an expert on 

system. If necessary, tick further boxes like Card for 

code cards, for example. 



Authorisation to open the lock with PIN code: 

The system manager ticks boxes PIN code, Release and Open for the 

user. 

Authorisation to open the lock with code card: 

The system manager ticks all boxes listed above except PIN code, 

Release and Open for the user. Additionally she / he ticks Cards. 

Authorisation to open the lock with fingerprint code: 

Users cannot open locks by entering fingerprint code only. 

The system manager ticks boxes Fingerprint, Release and Open for the 

user. Additionally she / he ticks box Cards or / and PIN code. 

7.4.1 Boxes of the User Matrix 

A user has to be authorised in order to be able to perform tasks in the 

lock system. The system manager can authorise user and lock master 

(=user 00) to open the lock. The system manager cannot open himself. 

Below see a list of all boxes in the user matrix of TwinComm USB. With 

system EloStar GunSafer the authorisation cannot be changed. With 

other systems the system manager can change certain rights. 

Boxes to enable user authorisation 

PIN code Authorisation to enter PIN code 

Cards Authorisation to enter code via card 

Biometric Authorisation to enter Fingerprint code (only with 

EloStar GunSafer and - BioMaster) 

1 of 3 not relevant for EloStar systems 

2 of 3 not relevant for EloStar systems 

Boxes to enable functions 

Quick open code Authorisation to open lock although timer programs 

are active (weekly programs, blocked periods); only 

with EloStar Master and EloStar BioMaster 

Release Authorisation to enter code in general 

Open locks Authorisation to open locks 

Close not relevant for EloStar systems 

Service not relevant for EloStar systems 

2-eyes Authorisation to open / close the lock alone even with 

4-eyes principle (dual code) set (EloStar Master and - 

BioMaster only) 

Boxes to assign users to weekly programs 

WP1 – WP5 Authorisation for Weekly Program 1-5; only with 

EloStar Master and EloStar BioMaster 



7.5 PIN Codes 

Caution 

The system is not protected with ex works versions 

of system manager – and master code. 

Danger of unauthorised opening. 

Due to security reasons please change the ex works 

versions of codes as soon as possible. 

Caution 

Codes consisting of numbers which match private 

data like birthday dates might be guessed at. 

Danger of unauthorised opening. 

Avoid using numbers which might be guessed at by 

people with access to your personal data. 

Caution 

If you register PIN code at a lock but cannot repeat 

entering it, the lock cannot be opened. 

Danger of unsuccessful attempts at opening. 

Test and repeat entering new PIN codes with the safe 

open and store the codes in a secure place. 

7.5.1 Types and Numbers of PIN Codes in the Lock 

- 1 System manager code (without authorisation to open the lock) 

- 1 Master code (with authorisation to open the lock) 

- 1 (with Elostar GunSafer) or 99 user PIN codes (with EloStar Master / 

BioMaster) with optional authorisation to open the lock, also see 

section ‘Authorise users’ in this chapter. 

With the system manager code the whole system can be configured. 

This code also is called system code and its bearer is called system 

manager. 

With the master code of the lock the PIN codes of the operators / users 

can be registered and deregistered. The code bearer is called the lock 

master. System– and master codes cannot be deregistered or deleted. 

One person can ‘be’ system manager and lock master at the same time. 

With every operator / user PIN code registered at the lock by the lock 

master, users who have been authorised by the system manager can 

open the lock. 

PIN codes for users are not programmed ex works, but activated. They 

can be programmed / registered and deregistered by the lock master. 

Every user can change his PIN code and depending on his authorisation 

can open the lock and close it with PIN code input, if necessary. 

With the systems EloStar GunSafer, - Master and BioMaster every PIN 

code has 6 digits. 

The master code, which is assigned to user no. 00 (lock master), is 

‘1 2 3 4 5 6’ ex works at the lock. The system manager code, which is 

assigned to user no. 225 (system manager) is ‘1 1 1 1 1 1’ ex works. 



7.5.2 Enter PIN Code 

Depending on the kind of system, operators can enter PIN code at the 

operating unit with the following sets of keys: 

EloStar GunSafer / - BioMaster: with menu keys. 

EloStar Master: with numeric keys. 

7.5.2.1 Enter PIN Code with Menu keys 

With systems EloStar GunSafer and EloStar BioMaster operators enter 

PIN code via menu keys. 

Settings Boxes PIN code, Release and Open locks have been 

activated for the operator at the user matrix 

(TwinComm USB). PIN code for the operator is 

registered at the lock. 

1. Follow the steps of an instruction until code input is required. 

Before you enter code, among other things 0123456789 is 

displayed and the cursor flashes in the place of a random digit. This 

display signals to enter PIN code with the menu keys. 

2. With keys < and > select a digit of your PIN code and confirm with 

Enter. In this way, select the digits one by one. 

The display shows an asterisk instead of the digit entered: 

Code: ***. After your input a following message is displayed like 

Please wait for example. 

3. If necessary, perform further steps of the instruction. 

You have entered PIN code successfully. 

7.5.2.2 Enter PIN Code with Numeric Keys 

With system EloStar Master, operators enter PIN code with numeric 

keys. 


activated for the operator at the user matrix 

(TwinComm USB). PIN code for the operator is 

registered at the lock. 

1. Follow the steps of an instruction until code input is required. 

Before you enter code, not 0123456789, but among other things 

User no. | Code: is on display. The cursor is in the place for the 

first digit. This display signals to enter PIN code with the numeric keys. 

2. With the numeric keys select the digits of the code. 

The display shows an asterisk instead of the digit entered: 

Code: ***. After your input a following message is displayed like 

Please wait for example. 

3. If necessary, perform further steps of the instruction. 

You have entered PIN code successfully. 



7.6 Code Cards (not with EloStar GunSafer) 

7.6.1 Code Card TwinCard code access 

Optional Code cards (TwinCard code access) can be registered and 

deregistered by the lock master only, who can register a chip card with 

user code for each of up to 99 users at the lock. Ex works the card codes 

for user no. 01 – 99 are inactive. Also see paragraph ‘Authorise Users’. 

7.6.2 Insert Chip Card into Operating Unit 

Operators / users can open the lock with the optional chip card 

TwinCard code access in case the system manager has authorised them 

to do so (see ‘Open Lock with Code Card’ in this chapter). 

With the optional card TwinCard configuration II the System manager 

can export the protocol. With TwinCard language the System manager 

can import languages. 

Settings TwinCard code access: boxes Cards, Release and Open 

locks are ticked (AE: checked) for the user 

TwinCard configuration II: for the system manager only 

TwinCard language: for the system manager only 

Take an optional chip card TwinCard code access. 

TwinCard configuration II and TwinCard language are for 

system managers only. 

1. When Insert card is on display at the operating unit, insert a 

chip card TwinCard of the proper type into the card slot. 

Audibly the card clicks into place. The chip is inside the upper part of 

the card. You face the reverse side of the card. 

Fig. 22: Card and card slot of the operating unit 

1) Card slot of the operating unit 

2) Chip card TwinCard (code access /configuration II /language) 

2. Wait until Remove card is on display. 

3. Remove the chip card from the operating unit. 

You have successfully inserted the card and removed it again. 


TwinCard


7.7 Fingerprint 

(EloStar GunSafer / - BioMaster only) 

Fingerprint-Codes (max. 10 per user for 1 user with EloStar GunSafer / 

for 99 users with EloStar BioMaster) can be registered and changed 

exclusively by the lock master and the user working together. They can 

be deregistered by the master only. 

No user can open a lock by fingerprint authentication only. Entering at 

least either card code or PIN code is required additionally. Also see 

paragraph ‘Authorise Users’ above. 

With system EloStar GunSafer, which works with one user only, there is 

no menu Fingerprint | Deregister. In this system, biometric 

fingerprint data of a user can be replaced with data of a new user, if 

necessary. In order to achieve this, simply proceed in the same way as for 

the normal registration of fingerprint data. 



7.8 Menu Navigation at Operating Unit 

(with system unlocked, all menus of all systems) 

System menu with Mo 25.01.10 8:30 

Open 

Close 

Status / Info 

Settings 

└─ Master code 

└─ Manager code 

└─ PIN code 

└─ Register 

└─ Deregister 

└─ User display 

└─ Code card not EloStar GunSafer 


└─ Deregister 


└─ Fingerprint not EloStar Master 

└─ Scan Test 


└─ Deregister not EloStar GunSafer 


└─ Date / time 

└─ Alarm devices 

Service 

└─ Reset 

└─ Regist. new lock 

└─ 1x bolt work 

└─ Fingerprint not EloStar Master 

└─ Status / Info 

└─ Min. Minutiae 

└─ Image quality 

└─ Security level 

└─ Temperature 

Import / Export 

└─ Configuration 

└─ Protocol 

└─ Language 

For EloStar GunSafer the submenus ‘Code card’ are not available. 

For EloStar Master the submenus ‘Fingerprint’ are not available. 



7.9 Open and Close 

7.9.1 Open the Lock with PIN Code 

Settings Boxes PIN code, Release and Open lock in the user 

matrix have been ticked (AE: checked) for you. 

The lock master has registered PIN code for you. 


The system checks its status. The display shows date and time. 

2. With menu key < or > select Open and confirm with key Enter. 

When Open is not on display, the lock is open already. 

Code entry | User: Master is on display. 

3. With < and > and Enter or with numeric keys, if available, select 

your user number. 

User: No. | PIN code is on display. 


User no., 0123456789, as the case may be, and Code: are on 

display. The display tells you with which keys to enter code. See 

paragraph ‘Enter PIN Code’. 

5. Enter your PIN code. 

Another kind of code input might be required. In this case select Code 

card or Fingerprint and continue entering code. See instructions 

‘Open the Lock with…’and ‘Enter Fingerprint …’ below. 

For users who open with PIN code only, Open| Please wait is 

on display. The lock bolt is retracted. Open | Lock open: no. 

is on display. Finally System unlocked is displayed. 

You have successfully opened the lock either by entering PIN code only 

or by additionally inserting a code card or / and entering fingerprint 

code. 

7.9.2 Open the Lock with Code Card 

Settings Boxes Card, Release and Open locks at the user 

matrix have been ticked (AE: checked) for you. The 

lock master has registered a code card at the lock for 

you. 




When Open is not on display, the lock is open already. 

Code entry | User: Master is on display. 





User: No. | PIN code is on display. 

4. With < or > select Code card and press Enter. 

User no. | Insert card is on display. 

5. Insert card TwinCard code access into card slot 

(see paragraph ‘Insert Chip Card into Operating Unit’). 

Reading Data and afterwards Remove card are on display. 

6. Remove the card. 

Another kind of code input might be required. In this case select PIN 

code or Fingerprint and continue entering code. See instructions 

‘Open the Lock with PIN Code’and ‘Enter Fingerprint …’. 

For users who open with code card only, Open| Please wait is 

on display. The lock bolt is retracted. Open | Lock open: no. 

is on display. Finally System unlocked is displayed. 

You have successfully opened the lock either by inserting your code card 

only or by additionally entering PIN – and / or fingerprint code. 

7.9.3 Enter Fingerprint Code and Open the Lock 

Authentication with fingerprint code only is not sufficient to trigger the 

opening of a lock. Also see paragraph ‘Authorise User’. If you use a finger 

which has been declared ‘Alarm finger’, silent alarm will be triggered 

(not with EloStar GunSafer). 

Settings You have been authorised to enter fingerprint code 

and together with the master of the lock you have 

registered fingerprint code at the lock. 




If Open cannot be selected, the lock is open. 

Code entry | User: Master is on display. If you confirm 

with Enter, Master | PIN code will be on display and you 

can open as ‘Master’. 

3. With < and > and Enter select your user number. 

Code entry | PIN-Code is on display. 

4. With < or > select Fingerprint and Enter. 

R. index finger (R= Right) or another finger is on display. 

5. With < and > select the finger to be scanned and press Enter. 

is on display. As long as the angle brackets around 

‘SCAN’ are animated, fingers can be scanned. 

If you scan the Alarm finger in the next step and if the system 

features this function, silent alarm will be triggered. 



6. Put a registered finger into the guiding at the operating unit so 

that it touches the surface and steadily move it downwards. 

Please wait is on display and OK, Code entry and PIN 

code, as the case may be, and you can enter PIN code and / or insert 

your code card. 

In case the input of fingerprint code has been the final part of the 

authentication process, Open | Please wait is on display. The 

lock bolt is retracted. Open | Lock open: no. is on display. 

You have successfully entered fingerprint code. 

7.9.4 Trigger Silent Alarm When Opening the Lock 

Not with EloStar GunSafer. That is an inconspicuous way to send a 

message calling for help. The alarm cannot be triggered via Chip card. 

With fingerprint code, scanning the ‘Alarm finger’ triggers silent alarm. 

When entering PIN code, trigger the alarm by carrying out the steps 

listed below. 


ticked (AE: checked) for you at the User matrix. The 

lock master has registered PIN code at the lock for 

you. Option ‘Silent alarm’ has been activated via 

software TwinComm USB. 

Take an activated device TwinXT / TwinAlarm and a 

burglar (intruder) alarm system (BAS / IAS). 




Code entry | User: Master is on display. If you confirm 

with Enter, Master | PIN code will be on display and you 

can open as ‘Master’. 



User no. | PIN code is on display. 

4. Confirm PIN code with Enter. 

User No., 0123456789, as it may be, and Code: are on display. 

Also see paragraph ‘Enter PIN Code’. 

5. Enter all the numbers of your code but the last one. 

6. Instead of the last number (‘8’, for example) take its value (8) and 

add the value which has been set in TwinComm USB for ‘Silent 

alarm’ (ex works ‘1’, value range 1-9) and confirm with Enter. 

If the result should turn out a two-digit number, instead of sum ‘10’ 

enter 0, instead of ‘11’ 1, instead of ‘12’ 2 etc. 

The messages displayed and, if necessary, additional further opening 

procedures are the same as those of a standard opening process. 

You have successfully triggered silent alarm. 



7.9.5 Open the Lock with Dual Code 

Only if the two participating operators carry out all kinds of code input 

assigned to them, the lock will open. 

Settings On tab ‘Settings’ of TwinComm USB the option ‘Dual 

code / 4-eyes (Opening)’ is activated. 

1. Press key Enter and release it after immediately. 



Code entry &1 | Master is on display. 



User no. | PIN-Code is on display. 

4. According to your user settings, with Enter select PIN code or 

with < and > and Enter Code card or Fingerprint and 

carry on as usual when opening. 

See the instructions ‘Open the Lock…’ at the beginning of this chapter. 

Another person is to perform the next step. 

Code entry &2 | Master is on display. 

5. A second operator gives his authentication at the lock. 

See steps 4 and 5. 

Open | Please wait is on display. The lock bolt retracts. 

Open | Lock open: No. is on display. 

Your colleague and you have successfully opened the lock with dual 

code. 

7.9.6 Open a Lock with Unlocking Delay 

Settings On tab ‘Locks’ of TwinComm USB a value greater than 

zero has been set for ‘Unlocking delay’. 




Code entry | Master is on display. 



Open, Code entry | PIN code is on display. 

4. According to your user settings, with Enter select PIN-Code or 

with < and > and Enter Code card or Fingerprint and 

carry on as usual when opening. 

See the instructions ‘Open the Lock…’ at the beginning of this chapter. 

Open | Time: 00:00 is on display. 



5. Wait until the ‘Unlocking delay’ ends. 

An acoustic signal indicates the end of the unlocking delay. 


Open | Lock open: no. is on display. 

You have successfully opened the lock. 

7.9.7 Open with Unlocking Delay and Release Time 

This paragraph is a sequel of the last one. 

Settings See the last paragraph. Additionally option ‘Release 

time’ in TwinComm USB is activated. 

1. Perform steps 1-5 of the last paragraph and be prepared to enter 

code when indicated. 

Code entry | Master is on display. 

An acoustic signal indicates the end of the unlocking delay. During 

the release time, which follows, an acoustic signal sounds every two 

seconds. 

If you do not enter anything before the release time ends, the system 

will abort the opening process and the lock will remain closed. 



User no. | PIN code is on display. 

3. Enter your code. 

See step 4 of the last paragraph. An acoustic signal sounds repeatedly. 


Open | Lock open: 1 is on display. 

You have successfully opened the lock. 

7.9.8 EloStar GunSafer: Open the Lock as Master 

Only with system EloStar GunSafer the lock master can open the lock 

without unlocking delay in case no fingerprint code has been registered. 

See paragraph ‘Open the Lock with PIN Code’. 

As soon as at least one finger is registered at the lock, the lock master 

can open only after an unlocking delay of 6 hours has ended and only 

within a release time of 20 minutes. 

7.9.9 Close the Lock 

Settings The bolt work contact does not actively prevent lock 

closure. At tab ‘Settings’ of software TwinComm USB 

the options ‘Manual closing with code query’ and 

‘Automatic closing with door switch’ have not been 

selected. 





2. With key < or > select Close and key Enter. 

Close | Please wait is on display. The lock bolt engages. 

Close | Lock closed no. is on display. 

You have successfully closed a lock. 

7.9.10 Close a Lock Automatically with Door Switch 

This option can be set via optional software TwinComm USB. 

Settings The bolt work switch is not in a position in which it 

prevents automatic closing. 

• Close the door of the safe. 

Via regular checks on the state of door- and bolt system switches the 

system registers that the door has been closed and the system closes 

the locks automatically. 

The lock has closed automatically. 

7.10 Program the System Settings 

7.10.1 Set Time and Date 

All time-based functions and the correctness of the protocol depend on 

the proper setting of date and time. Clock change (Daylight Saving Time) 

in spring and autumn is automatic ex works. 

1. Open the lock. 

2. With the menu key < or > select Settings and press key Enter. 

Settings is on display. 

3. With < or > select Date / Time and key Enter. 

System manager | Code entry, 0123456789 , as the case 

may be, and Code: are on display. 

4. Enter the System manager code. 

After the input the system date and the system time are on display. 


The first digit of the time displayed flashes. If you want the time and 

date setting to remain as it has been, press key Clear two times. 

6. Enter the current time. 

The cursor flashes next to the day of week (Mo/Tu/We/Th/Fr/Sa/Su). 

7. With < or > select the two first letters of the current day of the 

week and press Enter. 

The cursor flashes upon the first digit of the date. 


Date / Time | Saved are on display. 

You have successfully set time and date. 



TwinCard 

configuration 

7.10.2 Switch On / Off the Extension Unit PowerXT II 


2. With the menu key < or > select Settings and press key Enter. 

You have accessed menu Settings. 

3. With < or > select Alarm devices and press key Enter. 

System manager | Code entry, 0123456789 , as the case 

may be, and Code: are on display. 


Alarm devices | TwinXT is on display. 

5. Confirm TwinXT with Enter. 

Active and *=YES *=NO is on display. 

6. With < or > select *=YES in order to switch on / select *=NO in 

order to switch off PowerXT II and press Enter. 

Active | Saved or Active | Deleted is on display. 

You have successfully switched on / - off extension unit PowerXT II. 

7.10.3 Export the Protocol (TwinComm USB) 

With the optional software TwinComm USB you can read data saved 

upon chip card and save the data for further processing. 

Take the optional PC software TwinComm USB and the 

optional chip card TwinCard configuration II. 


2. With menu key < or > select Import / Export and press key 

Enter. 

Import / Export | Configuration is on display. 

3. With < or > select Protocol and press Enter again. 

Code entry | User: Manager is on display. 


Alternatively you can select ‘Master’ or a user who has been granted 

authorisation ‘Service’ in user matrix of TwinComm USB. 

Code: is on display. 

5. Enter the system manager code. 

Please wait and afterwards 

Export log | Insert card. are on display. 

6. Insert chip card TwinCard configuration II into operation unit (See 

‘Insert Chip Card into Operating Unit’). 

Data export | Protocol is on display. 



7. Confirm Protocol with key Enter. 

>>> is on display. The number of brackets grows as the protocol data 

are transferred. Protocol data are written onto the chip card. 

Data export | Remove card is on display. 

8. Remove the chip card form the operating unit. 

OK and afterwards Import / Export are displayed. 

You have successfully transferred the protocol onto a chip card. 

7.10.4 Display / Print the Protocol (TwinComm USB) 

Opening – and closing processes, code input, configuration tasks and 

attempts of a manipulative nature are logged. 

Settings Protocol data have been saved on chip card. 

Take the optional software TwinComm USB and the 


1. Start program TwinComm USB on your computer and select button 

Protocol. 

Tab ‘Protocol’ is displayed on the screen. 

2. Insert chip card TwinCard configuration II with chip in front into 

reader. 

3. Select button Read chip card at right side of the program 

window. 

Protocol data are displayed on the screen. 

4. Optional: Select button Update user in case user data have 

been modified since last loading the card. 

New user data are on display in the protocol. 

5. Optional: Select the button with the printer icon in order to print 

the protocol. 

The protocol is printed. With button Save log file you can 

export it as CSV file into program Excel. 

6. Remove the chip card from the card reader. 

You have successfully displayed and printed the protocol. 

7.10.5 Import Configuration from Card 

Settings With the optional software TwinComm USB a valid 

configuration has been programmed (and saved in 

case the program has been ended afterwards). 




2. With < or > select Import / Export and press Enter. 



TwinCard 

configuration 

TwinCard 

configuration



Import / Export | Import is on display. 


System manager | Code entry 

and afterwards Code are on display. 


Data import | Insert card is on display. 

6. Insert chip card TwinCard configuration II into the operating unit. 

Data import | Configuration is on display. 

7. Confirm Configuration with Enter. 

1 >>> 5 is on display. The Configuration is imported from the card. 

If the configuration contains incorrect parameters, error messages 

will be displayed. See the following list. 

5 >>> 5 and Data import | Remove card are on display. 

8. Remove the chip card from the operating unit. 

Data import is on display. 

You have configured the system successfully. 

7.10.6 Configuration Import: Error Messages 

During the import of a configuration the error messages listed below 

may be on display in the second display line. The display features two 

lines. 

Config. error in the first line indicates that an invalid value has 

been allotted to a parameter. 

Lock system in the first line indicates that the configuration does not 

fit to the (hardware of) the system. 

Modify invalid parameters via optional software TwinComm USB and 

import the configuration again. 

Text in the second line of the display: 

Alarm delay 

! The alarm delay triggered simultaneously with silent alarm 

has been set to last longer than the permitted 0-99 minutes. 

� Enter a value within the permitted range of values. 

Image quality 

! The lower limit for ‘Image quality’ is not within the permitted 

range of 20-99. 




Min. Minutiae 

! The lower limit for minutiae is not within the permitted range 

of 09-50. 


PIN code 

! Not enough PIN codes in the System. If the configuration were 

imported, no one could open the lock. 

� Increase the number of authorised users in the system. 

Security level 

! The value for the minimally required ‘Security level’ is not 

within the permitted range of 30-99. 


Special days 

! An invalid date has been entered for at least one ‘Special day’. 

� Amend the data for timer program ‘Special days’. 

Block period 

! At least one invalid date has been entered for ‘Block period’. 

� Amend the data for timer program ‘Block period’. 

Silent alarm 

! The value for ‘Alarm digit’ is not within the permitted range of 

‘01-09’. 


Temperature 

! The value for ‘Sensor temperature’ is not within the permitted 

range of ‘00’ or ‘18-50’. 


Door open 

! The value for ‘Open door monitoring’ is not within the 

permitted range of ‘00-99 minutes’. 


Weekly program 

! At least one invalid date has been entered for ‘Weekly 

program’. 


Time delay 

! The value for ‘Unlocking delay’ / ‘Time delay’ of the lock is not 

within the permitted range of ‘00-99 minutes’. 




TwinCard 

configuration 

7.10.7 Export the Configuration (TwinComm USB) 

With optional software TwinComm USB you can read data saved upon 

chip card and save the data for further processing. 




2. With menu key < or menu key > select Import / Export and 

press key Enter. 



Import / Export | Import is on display. 

4. With < or > select Export and press Enter. 

System manager | Code entry, 0123456789, as it may 

be, and Code: are on display. 


Please wait and Data export | Insert card are on 

display. 

6. Insert the chip card TwinCard configuration II into the card slot of 

the operation unit. 

Data export | Configuration is on display. 

7. Confirm Configuration with Enter. 

>>> is on display. The number of brackets grows as the protocol data 

are transferred. Configuration data are written onto the chip card. 

Data export | Remove card is on display. 


Import / Export is displayed. 

You have successfully transferred the configuration onto a chip card. 

7.10.8 Select a Language 

Every user can choose one of three languages in case the languages have 

been saved in the operating unit before. Also see ‘Import a Language’ 

below. 



Enter. 


3. With < or > select Language and confirm with Enter. 

Language | 1 Deutsch is on display. You can choose between 

languages no. 1, 2 or 3. The language you select is named Selected 

language in the following text. 



4. Select the language with < / > and confirm with Enter. 

Selected language | Saved and afterwards 

Selected language | OK are on display. 

You have successfully changed the language of the display at the 


7.10.9 Import a Language 

At the operating unit three interchangeable languages can be saved. 

Take the optional chip card TwinCard language. 



Enter. 


3. With < or > select Language and confirm with Enter. 

Language | 1 Deutsch is on display. 

4. With < or > select Data import and Enter. 

Language | Data import, System manager | Code 

entry, 0123456789, as it may be, and Code: are on display. 


Language |Please wait and 

Language | Language no.: 1 are on display. 

6. With < or > select the number to be assigned to the new language 

and confirm with Enter. 

In case another language has been assigned to that number before, 

the language formerly assigned to the number is deleted. 

Import language | Insert card is on display. 

7. Insert chip card TwinCard language into the operating unit. 

Data import | Language is on display. 

>>> is on display. The number of brackets grows as the language 

data are transferred. Language data are written onto the chip card. 

Data import | Remove card is on display. 


Import / Export is displayed. 

You have successfully imported the language. 


TwinCard 

language


7.11 Administrate Users 

7.11.1 Change the System Manager Code 

With the system manager code of the lock (=System code) you cannot 

open the lock but configure the system. 

Caution 

With the system manager code in ex works version, 

your system is not protected. 

Change ex works code as soon as possible. Never use 

series of numbers corresponding with personal data. 

Caution 

Without system manager code, you cannot configure 

the system. 

Save the system manager code in a secure place 

accessible to the system manager only. 


See section ‘Open and Close’ in this chapter. 


The system checks its status. Date and time are on display. 

3. With menu key < or > select Settings and press key Enter. 

Settings | Master code is on display. 

4. With key < or > select Manager code and Enter. 

Code entry, System manager, 0123456789, as the case 

may be, and Code: are on display. Also see paragraph ‘Enter PIN- 

Code’ above. 


System manager | Please wait, and 

New manager code | Code: are on display. 

6. Enter the new system manager code. 

Confirm code | Code: is on display. 

7. Repeat entering the new system manager code. 

New manager code | Please wait and 

New manager code | Saved are on display. 

You have changed the system manager code successfully. 

7.11.2 Change the Master Code 

With the master code of the lock you can administrate users and, 

optionally, open the lock. 

Caution 

With the master code in ex works version your system 

is not protected. 

Change ex works code as soon as possible. Never use 

series of numbers corresponding with personal data. 






The system checks its status. Date and time are on display. 



4. Confirm Master code with Enter. 

Code entry, Master, 0123456789, as the case may be, and 

Code: are on display. Also see paragraph ‘Enter PIN-Code’ above. 

5. Enter the ‘old’ master code. 

Master | Please wait, and 

New master code | Code: are on display. 

6. Enter the new master code. 


7. Repeat entering the new master codes. 

New master code | Please wait and 

New master code | Saved are on display. 

You have changed the master code successfully. 

7.11.3 Register PIN Code for Users 

The bearer of the master code (Lock master) can register PIN code for 

users at the lock. In order to be able to open the lock with PIN code, the 

user must have been authorised to do so (see ‘Settings’ below). 


ticked (AE: checked) for the user (operator) in the 

User matrix (TwinComm USB). 



2. Press key Enter and release it immediately. When date and time 

are displayed, with key < or > select Settings and press Enter. 


3. With < or > select PIN code and press Enter. 

PIN-Code | Register is on display. 

4. With < or > select Register and press Enter. 

Register | Change code is on display. 

5. With < or > select New user and press Enter. 





6. Enter the Master code. 

Master code | Please wait and afterwards 

Register | User: 01 are on display. 

7. With < or > and key Enter or with the numeric keys select the 

user for whom to register PIN code. 

New user code | Code: is on display. 

8. Enter the new user PIN code. 


9. Repeat entering the new PIN code. 

PIN code | Please wait and User No. | Saved and 

afterwards Another code? | *= yes *=no are on display. 

You can register PIN code for further users. Simply select *= yes and 

repeat steps 7, 8 and 9 with new user data. 

You have successfully registered PIN code for a user. 

7.11.4 Change PIN Code 

Operators can change their PIN codes with the system unlocked. 


ticked (AE: checked) for the user (operator) in the 

User matrix (TwinComm USB). 







PIN code | Register is on display. 


Register | Change code is on display. 

5. Confirm Change code with Enter. 

Old Code | Master is on display. 

6. With < or > and key Enter or with the numeric keys select your 

user number. 

User no., 0123456789, as the case may be, and Code: are on 

display. Also see paragraph ‘Enter PIN-Code’ above. 

7. Enter your registered PIN code. 

New user code and Code: are on display. 

8. Enter your new PIN code. 

Confirm code … and Code: are on display. 



9. Repeat entering your new PIN code. 

PIN code | Please wait. and 

User no. | Saved are on display. 

You have changed your PIN code successfully. 

7.11.5 Deregister PIN-Code 

Caution 

Danger of a configuration error: Opening the lock 

might become impossible. 

A lock at which too few codes are registered cannot 

be opened. Especially in case you have selected the 

option ‘Dual code’, make sure that at least as many 

codes as required are authorised and registered. 








4. With < or > select Deregister and press Enter. 




Deregister | User: 01 is on display. 


user number to be deregistered. 

PIN code | Please wait and 

User no. | Deregistered and afterwards 

Another code? | *= yes *=no are on display. 

You can continue deregistering code for users. 

Simply select *= yes and repeat step 6 with new user data. 

You have successfully deregistered PIN code. 

7.11.6 PIN-Code User Display 

The Lock master can display for which users PIN code is registered. 








4. With < or > select User display and press Enter. 

Master code | Code entry, 0123456789, as the case may 

be, and Code: are on display. 



PIN users: No.| User code No.:(N)OK are on display. 

The total number of registered PIN code users is on display in the first 

line. In the second line a user number and next to it OK / NOK is 

displayed. 

6. With < and > browse through PIN code settings for user numbers. 

The letters OK and NOK inform about the state: 

NOK = no PIN code registered for user number displayed. 

OK = there is PIN code registered for user number displayed. 

You have successfully displayed how many and which users have PIN 

code registered for them. 

7.11.7 Register a Code Card 

The Lock master can register code cards TwinCard code access for 

himself and for users. In order to be able to open the lock with the code 

card, users must have been authorised to do so. 

Settings Also box ‘Card’ has been ticked (AE: checked) in the 

user matrix for the Lock master and for the users. 







Code card | Register is on display. 





Please wait and Register | User: Master are on 

display. 


user number for which you want to register a card. 

User: No. | Insert card is on display. 

7. Insert the chip card TwinCard code access into the operation unit 

(see paragraph ‘Insert Chip Card into Operating Unit’ above). 

Please wait and afterwards Remove card are on display. 



8. Remove the card. 

User no. | Registered and afterwards 

Another code? | *= yes *=no are on display. 

You can continue registering code cards for users. Simply select 

*= yes and repeat steps 6, 7 and 8 with new user data. 

You have successfully registered a code card. 

7.11.8 Deregister a Code Card 

The Lock master can deregister code cards TwinCard code access. Even a 

user authorised to open with code card cannot open the lock with a 

deregistered card. 

Caution 

Danger of a configuration error: 

Opening the lock might become impossible. 

A lock, at which not enough codes are registered, 

cannot be opened. Especially in case you have selected 

the option ‘Dual code’, make sure that at least as many 

codes as required are authorised and registered. 












Please wait and Deregister | User: Master are on 

display. 


number of the user whose card you want to be deregister. 

User: No. | Please wait and afterwards 

User No. | Deregistered and at last 

Another code? | *= yes *=no are on display 

You can continue deregistering code cards for users. Simply select 

*= yes and repeat step 6 with new user data. 

You have successfully deregistered a code card. 



7.11.9 Code Card User Display 

The lock master can display for which users code cards are registered. 









Master code | Code entry, 0123456789, as the case may 

be, and Code: are on display. See paragraph ‘Enter PIN Code’ above. 



Cards: No.| Card: No.:(N)OK are on display. 

The total number of registered code cards is on display in the first line. 

In the second line a user number and next to it OK / NOK is displayed. 

6. With < and > browse through code card settings for user numbers. 

The letters OK and NOK inform about the state: 

NOK = no code card registered for the user number displayed. 

OK = there is a code card registered for the user number displayed. 

You have sucessfully displayed how many and which users have a code 

card registered. 

7.11.10 Fingerprint: Survey 

Fingerprint code is available with systems EloStar GunSafer and Elostar 

BioMaster only. 

Users can practice scanning with menu Scan test (see the following 

instruction ‘Fingerprint: Scan Test’) and find out which fingerprint data 

values are typical for them. 

These values are 

• the number of minutiae (individually distinctive features) 

• the typical ‘image quality’ of a finger print 

• the extent of congruence (‘matching’) of the data extracted 

during the repeated scanning procedures. 

Once these values have been established, the lock master can determine 

the minimal number of minutiae, the lower limit for image quality and 

the security level for users individually. 

See the instruction ‘Fingerprint: Determine Min. Minutiae’, ‘Fingerprint: 

Image Quality’ and ‘Fingerprint: Security Level’ below. 

After that the lock master, together with the users, can register 

fingerprint code. See instruction ‘Register Fingerprint Code’ below. 



7.11.11 Fingerprint: Scan Test 

With menu Scan test you can practise scanning and find out about 

biometrically relevant data characteristical for you. After that your 

individual settings for fingerprint can be programmed. Also see the 

other instructions concerning fingerprint in this chapter. 

Settings You are authorised to open the lock. See paragraph 

‘Authorise Users’ above. 






3. With < or > select Fingerprint and press key Enter. 

Fingerprint | Scan test is on display. 


Scan Test | is on display. The brackets around 

are animated. The fingerprint sensor is activated as long 

as the brackets seem to be moving. 

5. Put a finger inside the guiding (fingertip pointing upwards and 

touching the curve on top) and steadily move it downwards. 

Minu:XX Quali:XX | OK will be on display if the image quality 

as at least as good as required. ‘Minu’ is short for ‘Minutiae’, ‘Quali’ 

for image quality. 

Minu:XX Quali:XX | Not identified! will be on display 

if one of the two values does not meet the requirements. 

Matching: No. is on display after a finger has been scanned a 

second time. The number displayed indicates the degree of 

congruence of the data extracted during the rounds. Based on this 

value for ‘Matching’ the ‘Security level’ for a user can be determined. 

See below. 


Scan test | is displayed again. 

The brackets round are animated again. 

7. Select the same finger and collect further data. 

Scan test | Bad image would be on display if the quality 

were not to meet the requirements. 

Scan test | No image would be on display if the sensor were 

not to recognise the presence of a finger. 

You have successfully practiced scanning and found out about typical 

features of one of your fingerprints. 



7.11.12 Fingerprint: Determine Min. Minutiae 

The lock master can set the minimal number of minutiae (distinguishing 

marks, value range ‘9 – 50’, preset value ‘18’) which have to be part of 

fingerprint code of a user. When that is established, the lock master 

together with the user registers the user’s fingerprint code. See ‘Register 

Fingerprint Code’ above. 

Settings With menu Scan test (see paragraph ‘Fingerprint: 

Scan Test’ above) the users have learned about the 

number of minutiae typical for the fingers they use. 




are displayed, with key < or > select Service and press Enter. 

Service | Reset is on display. 


Service | Fingerprint is on display. 

4. Press Enter again. 

Fingerprint | Status / Info is on display. 

5. With < or > select Min.Minutiae and press key Enter. 

Fingerprint | Min.Minutiae is on display. 


Master code | Code entry, 0123456789 and Code: are 

on display. See paragraph ‘Enter PIN Code’ above. 

7. With < and > and Enter select the digits of the Master code. 


Min.Minutiae | User: Master are on display. 

8. With < or > select the user number and press Enter. 

Min.Minutiae | 18 is on display, for example. As the lower 

limit set the value you have found out with menu Scan test 

minus a small tolerance (approx. 1-2). With the optional software 

TwinComm USB you can increase the general lower limit (‘9’ ex 

works). 

9. Increase or decrease the value with < or > and Enter. 

Min.Minutiae | Saved is on display. 

You have successfully specified the lower limit of minutiae in a 

fingerprint code of a specific user. 



7.11.13 Fingerprint: Image Quality 

The parameter ‘Image quality’ is used to make sure only fingerprint 

images of a good quality with unique distinguishing marks are accepted. 

A value of 60 indicates very good quality. It is almost impossible to 

achieve results with higher values. 

Range of values: 20 – 99, default value: 40, lower limit 20. 

Causes for bad image quality might be: 

Finger moved too fast / too slow over sensor, pressure of finger on 

sensor too low / too high, finger too dry / too moist, minor injuries 

Settings With menu Scan test (see instruction 

‘Fingerprint: Scan Test’ above) the users have learned 

about the ‘image quality’ typical for the fingers they 

use. 

After every round of Scan-Test the value for image quality is displayed. 

We recommend setting the lower limit for ‘image quality’ individually to 

approx. 90% of the value displayed for users when they test scanning. 










5. With < or > select Image quality and press Enter. 





Image quality | User: Master are on display. 


Image quality | XX is on display. 


Image quality | Saved is on display. 

You have successfully specified the lower limit of ‘Image quality’ of a 

Fingerprint code of a user. 



7.11.14 Fingerprint: Security Level 

The Security level indicates the extent of similarity (‘Matching’) which a 

fingerprint must have in common with fingerprint data saved in order to 

be found to be identical. So this parameter determines whether a person 

is identified or not. So the value set for this limit has direct impact on the 

security of the system. 

Range of values: 30 – 99, default value: 60 

Setting With menu Scan test (see ‘Fingerprint: Scan Test’ 

above) the users have learned about the value for 

‘Matching’ that is typical for the fingers they scan. 

After two rounds of Scan test the value for ‘Matching’ is displayed. 

We recommend to subtract about 10-15 from that value and define the 

result as ‘Security level’ for the user. 










5. With < or > select Security level and press key Enter. 





Security level | User: Master are on display. 


Security level | XX is on display. 

Range of values for ‘XX’ is ‘30 (low) – 99 (extremely high)’. 


Security level | Saved is on display. 

You have successfully specified the lower limit for ‘Security level’ of a 

fingerprint code of a user. 



7.11.15 Register Fingerprint Code 

The lock master can register fingerprint code for a user together with 

the user. Three successful scanning processes within one sitting are 

required in order to register fingerprint code. 

One of the fingers can be declared ‘Alarm finger’ with which silent alarm 

can be triggered during the process of opening the lock. 

Settings Via menu Scan test the user has learned about 

the characteristics of his fingerprint data and the 

Lock master has set the parameters 

Min.Minutiae, Image quality and 

Security level individually for the user. 





Settings | Master codes is on display. 


Fingerprint | Scan Test is on display. 


Master code | Code entry 

and 0123456789 | Code: are on display. 


Master code | Please wait 

and Fingerprint | User: Master are on display. 


User: No. and R. index finger are on display. 

7. With < or > select a finger and press Enter. 

User: | No. and are on display. The fingerprint 

sensor is activated as long as the brackets seem to be moving. 

8. At least three times put the finger onto the guiding (fingertip 

pointing upwards and touching the curve on top) and steadily 

move it downwards. 

After every successful scan ‘x’ is displayed next to User: No. to 

indicate that you can put the finger onto the guiding again. 

Bad image is displayed in case the quality does not meet the set 

requirements. 

No image would be displayed if the sensor did not detect the finger. 

No matching would be displayed if the sensor did recognize the 

marks to be incongruent. 

If four consecutive scans were unsuccessful, the generation of fingerprint 

data would be cancelled and would have to be started again. 



9. Repeat the scanning process in case an error message is displayed. 

Minu:XX Quali:XX | Please wait is on display in case 

the image quality meets the requirements. User: No.| Saved 

and 

One more finger? | *=yes *=no. are on display. 

10. With < and > select yes or no and press key Enter. 

Depending on your choice further messages might be displayed and 

you can scan another finger. Alarm finger | No finger 

would be displayed if the sensor had not detected a finger. 

11. With < or > and Enter select an ‘Alarm finger’ or select No 

finger. 

You may have declared a finger as ‘Alarm finger’ with which silent 

alarm is triggered during the process of opening the lock. 

You have successfully registered fingerprint code for a user. 

7.11.16 Fingerprint: User Display 

Only the lock master can display fingerprint user data. 









Master code | Code entry and 

0123456789 | Code: are on display. 




6. With < and > browse the user entries. 

User: No. 

and, for example _ _ _ x _ _ a _ _ _ are on display. 

Every underscore represents a finger. A ‘*’ represents a registered 

finger. An ‘a’ is short for ‘Alarm finger’. 



7. End the display with key Enter or key Clear. 

Fingerprint | User display are on display. 

You have successfully displayed fingerprint user data. 

7.11.17 Deregister Fingerprint Code 

Only the lock master can deregister fingerprint code of users. 









Master code | Code entry 

and 0123456789 | Code: are on display. 





User: No. and all fingers will be on display, if user data are 

registered. 

Fingerprint | Deregister will be on display, if no user data 

are registered. 

7. Press Enter in order to deregister all fingerprint data of the user 

or with < or > select a finger and press Enter. 

In order to cancel deregistering, press key Clear. 

In case you have deregistered user data of a finger, 

Deregister | Deleted will be on display. 

In case you have deregistered all fingerprint data of a user, 

User: No. | Deleted will be on display. 

In case you have deregistered user data of a finger defined as alarm 

finger, Deregister | Alarm finger and afterwards 

New Alarm finger | no finger will be on display. 

With < or > you can select another finger and by pressing Enter 

declare it the new alarm finger. 

Another code? | *= yes *=no is on display. 

8. Select *=yes in case you want to deregister fingerprint code for 

further users and repeat performing steps 5 to 6. 

Select *=no in order to end deregistering code. 

You have successfully deregistered user fingerprint data. 



7.12 Service 

Some instructions concerning submenus of menu Service have been 

added to section ‚Administrate Users’ above as important parameters 

for users’ fingerprint code can be set with them. 

7.12.1 Power Supply in Case of Power Breakdown 

Manufacturers of batteries offer fitting 9V block batteries like 6LR61 

(alkaline type), 6F22 (zinc-carbon), 6AM6, 522. 

Take an adapter cable (included in system delivery) and a 

loaded 9 V block battery. Access to the operating unit 

is required. 

1. Connect adapter cable and battery. Take notice of the different 

sizes of the sockets for negative and positive battery terminal. 

2. Plug adapter cable into the socket at the bottom of the operating 

unit. 


A 

Fig. 23: Connect adapter cable to operating unit 

1) Socket for emergency power supply 

2) Plug of adapter cable 

3) 9 Volt block battery 

You successfully supply the system with power. 

7.12.2 Show Status / Info about the System 

1. Press key Enter and release it after a second. 


2. With the menu keys < and > select Status / Info and press 

Enter. 

The display shows: 

- VdS class of the system 

- State of lock and system 

- Software- and engine-version of fingerprint module (optional) 

- and, if part of the system, the software version of PowerXT II 

You are in menu Status / Info. 

You have successfully displayed status and software information about 

the system.


7.12.3 Service Reset 

Via menu Reset the system manager can undo the current settings and 

restore the default ex works settings. 

e 

Caution 

System specific settings, including those involving 

hardware and users will be deleted by resetting the 

system. 

After a Reset only the Lock master may be able to open 

the lock. 

Save the current configuration with the help of the 

optional software TwinComm USB or have it saved 

before carrying out a reset. 







Code entry | System manager, 0123456789 , as the case 

may be, and Code are on display. 

4. With < and > and Enter select the digits of the system manager 

code. 

System manager | Please wait, afterwards Reset and 

with systems EloStar GunSafer and EloStar BioMaster only, Delete 

finger? | *=yes *=no. are on display. 

By selecting ‘yes’ you can deregister all fingerprint data in the system. 

See paragraph ‘Deregister Fingerprint Code’ in this chapter for 

information on deregistering fingerprint code selectively. 

5. Confirm *=no with Enter or with < or > select *=yes and 


System setup, INITIALISING | Deleting EEPROM, OK 

and EloStar | System Setup are on display. 

6. Press key Enter. 

Language | 1 Deutsch is on display. With key < or > you can 

select another language. 

7. Confirm your choice with Enter. 

English | Saved and afterwards 

System - Setup | Regist. new lock are on display. 


Serial no. | Please wait, Serial no. | Saved and 

Lock 1 | Registered are on display. 



Afterwards Date / Time, Code entry | System manager 

and Code: are on display. 

9. With < and > and Enter select the digits of the system manager 

code. 

Date and time are on display. 

10. Press key Enter in order to set the time. 

If you press Clear two times, the time setting of the system will 

remain as it was and reset will be finished (see result after step 13). 

The cursor flashes at the first digit of the time setting. 

11. Enter the current time with < and > and Enter or with the numeric 

keys. 

The cursor flashes next to the day of the week. 

12. With < and > select the first two letters of the weekday and press 

Enter. 

The cursor flashes at the first digit of the date setting. 


Date / Time | Saved 

and Lock system | Registered are on display. 

You have successfully deleted the former settings of the system and reestablished 

the settings ex works. 

7.12.4 Fingerprint Status / Info 

Via menu Fingerprint | Status / Info, users / operators can 

display the versions of software and engine of the fingerprint module. 

1. Unlock the system by opening lock 1 or by opening all locks. 

See ‘The System Status’ at the beginning of this chapter. 

2. With key < or key > select Service and press key Enter. 


3. With key < or key > select Fingerprint and press key Enter. 



The versions of the software and the engine of the fingerprint module 

are displayed. 

You have successfully displayed version information about the 

fingerprint module. 



7.12.5 Fingerprint: Display / Modify Temperature 

The system manager can display the operation temperature of the sensor 

and, if necessary, modify it. 

Range of values: Heating off, 18 o – 50 o , preset value: 40 o Celsius. 

With value ‘00’ set, temperature control is switched off and the sensor 

temperature will gradually assimilate to that of the surrounding area. 

Note 

Danger of fingerprint scans of bad quality. 

The proper temperature is an important prerequisite 

for the good quality of fingerprint data. After every 

modification of temperature, examine the quality. 








4. With < or > select Temperature and press Enter. 

Code entry | System manager, 0123456789 and Code 

are on display. 

5. With < or > select and with Enter confirm the digits of the code. 

System manager | Please wait and 

Temperature | 40 o are on display. 

6. Increase / Decrease the value with < or > and press Enter 

Temperature | Saved is on display. 

You have successfully displayed / modified the temperature. 


EloStar GunSafer - Master - BioMaster Cleaning 

7.12.6 Lock the System despite Defect Bolt Work Contact 

In case you have connected a circuit for a bolt work contact, you still can 

lock the system once even with the bolt work contact being defect. 

Perform the steps described below and lock the system. 






3. With < or > select 1x bolt work and press Enter. 

1x bolt work | *=yes *=no is on display. 

4. With < or > select yes and press Enter. 

1x bolt work | Saved is on display. You can lock the system 

once even though the bolt work contact is defect. 

5. Close the lock. 

Also see the instructions ‘Close the Lock…’. 

The system is locked. 

You have locked the system successfully despite a defect of the bolt work 

contact. 

8 Cleaning 

Caution 

Danger of short circuit of the electronic 

components. 

Danger of damage to the system. 

Note the following instructions on how to clean 

the system. 

Clean the operating unit with very little, possibly mildly soapy water. Use 

a soaked, soft, clean and lint-free cloth. Do not use other means of 

cleaning equipment. 

Clean all other components of your lock system only if necessary. Use 

Use a dry, soft, clean and lint-free cloth only. 

Wipe the surfaces exerting as little pressure as possible. 


Trouble Shooting EloStar GunSafer - Master - BioMaster 

9 Trouble Shooting 

9.1 Error Messages 

Also see chapter ‘Operation’, paragraph ‘Configuration Import: Error Messages’. 

Authorisation 

Code card Fingerprint No release! Open PIN code 

Service 

! User is not authorised to carry out the selected task. After one second 

the kind of authorisation which has not been assigned to the user in 

the user matrix of TwinComm USB is on display (see below, ‘Code card’, 

‘Fingerprint’…). 

� Please contact your System manager and ask whether your 

authorisation in the user matrix of TwinComm USB can be extended. 

Code card 

! User is not allowed to use code cards. 

� Please contact your System manager, see above. 

Fingerprint 

! User is not allowed to enter fingerprint code. 

� This message is displayed with systems with biometric codes only. Please 

contact your System manager, see above. 

No release 

! User is not allowed to enter any kind of code. 


Open 

! User is not allowed to open the lock. 


PIN code 

! User is not allowed to enter PIN code. 


Service 

! User is not allowed to export the protocol. 


Bad image 

! Scanned fingerprint does not meet the set minimal requirements 

concerning the number of minutiae and / or the image quality. 

� Repeat scanning with different speed and pressure. Choose another 

finger, if possible. 

� Check the set minimal requirements for fingerprints (min. minutiae and 

image quality) and modify them, if necessary. 

� Please contact technical support, if the error message is displayed again. 


EloStar GunSafer - Master - BioMaster Trouble Shooting 

Bio error 

! An error occurred during the execution of a fingerprint command. 

� Repeat the task you tried to accomplish. Please contact the support in 

case the error message is displayed again. 

Block period 

! When trying to open the lock. 

- a user has entered wrong code three times 

- a block period of 90 minutes has been activated because at least one 

lock was closed during a terminal change 

- a timer program which blocks the lock has been active. 

� Wait until the block period ends and open then. 

� Check the protocol / have the staff responsible for security check 

whether someone has tried to manipulate the system. 

Bus A Transmit 

Bus A Receive 

! The lock cannot be addressed via bus A. Maybe a cable is not connected 

properly or defective. 

� Please contact the support. 

Codes identical! 

! A new code is exactly like the ‘old’ code it should replace. 

� Register a different code. 

Error card 

! An error occurred in the communication between the operating unit 

and a chip card. 

� Repeat the task you tried to accomplish before the display of the message. 

Please contact technical support if the message is displayed again. 

Error com 

Error Answer 

! An error occurred in the communication between the operating unit 

and another system component (a lock, for example). The operating 

unit has received a command it was not supposed to receive. 

� Software error. Please contact technical support. 

Error com 

Bus A Transmit Bus A Receive 

! A lock cannot be addressed via bus A. A bus cable connection might be 

plugged in incorrectly or the cable might be out of order. 

� If you cannot solve the problem, please call for technical support. 

Error DMS No. 

! The lock with the number displayed signals a general error. 

� Please contact technical support. 



Error EEPROM A / DMS / TM 

! Error when writing / reading the EEPROM of the bus system (A) / of 

lock (DMS) / of the operating unit (TM for terminal). 

� Repeat the procedure which caused the error message. 

� If you cannot solve the problem, please contact technical support. 

Error motor 

! The bolt cannot be driven. Maybe the circuit board or the lock motor is 

out of order or the bolt cannot reach its end position. 

� Please contact technical support. 

Error RTC 

! The clock (real time clock) of the operating unit does not work properly. 


Error: Serial no. 

! Serial numbers in the operating unit and in the lock are not identical. 

� This message is on display after operating unit or lock have been replaced, 

but have not been changed according to the instructions. 

Sabotage is possible. Please contact security personnel. 

Finger timeout 

! Time for scanning is over. No finger has been moved across the sensor. 

� Repeat scanning. Put a finger onto the finger guide and steadily move 

the finger downwards. 

Invalid card 

! The code card is invalid. 

� Check whether you have got a valid card. Please contact your system 

manager / the support if you do not have a valid card. 

Invalid code | Block period 

! An operator has entered incorrect code for at least four times. Therefore 

a block time has been activated by the system. The block time, 

during which code entry is impossible, is prolonged by a minute after 

every time incorrect code is entered. 

� Wait until the block time has ended and enter your PIN code. 

� Please contact your system manager / technical support, if you do not 

know the correct code. 

Invalid input 

! A wrong or invalid input has been entered. Possibly code, date or time 

have been entered incorrectly or, with option ‘Parallel code’ or ‘Dual 

code’ selected, only one user instead of two ones has entered code. 

� Repeat the proceeding. Please contact technical support, if the error 

message is displayed again. 



Just started or | was currentless 

! The system has been without power supply. The display of the 

message ends at the time a lock is opened. 

� Check whether the date and time have been set properly. 

� Check the protocol / have the staff / persons responsible for security 

check whether someone has tried to manipulate the system. 

Lock mid pos no. 

! Lock bolt is neither engaged nor disengaged but in middle position. 

� Check whether there is an obstacle in the way of the lock bolt. 

� Check whether the lock can be opened / closed. If it cannot be opened or 

closed, please contact technical support. 

Lock system 

! A lock master has made an attempt of deregistering a code without 

which the system could not be opened anymore. 

� Switch off option ‘Dual code (4-eyes opening)’ or ‘Parallel code’ or 

authorise more users to open the lock and register their code at the lock 

before de-registering the code in question. 

! Manipulation ! 

! Wrong code has been entered at least three times or a wrong finger 

has been scanned at least five times. 

� Read the protocol in order to see who has entered wrong code. 

No card 

! No card has been inserted into the slot of the operating unit. 

� Insert a chip card into the card slot of the operating unit. 

No fingerprint 

! No fingerprint code has been registered for the operator (user) for 

whom the message is displayed. 

� Consult your system administrator if fingerprint code is to be registered. 

No image 

! Time for scanning is over. The sensor has not detected a fingerprint. 

� Repeat scanning. Please contact technical support, if the error message is 

displayed again. 

No match 

! During a round of the registration of fingerprint code, different fingers 

have been scanned instead one finger being scanned repeatedly. 

� Move one finger along the sensor repeatedly until it is registered. 

No release! 

! Opening is not possible. Lock has not been enabled via input contact 

RELEASE. 

� Check whether extension units are connected properly and whether the 

lock should be blocked or not. Please contact technical support if the 

error message is displayed again. 



Not identified 

! Fingerprint has been scanned but could not be processed (recognised). 

� Repeat scanning with different speed and pressure. Choose another 

finger, if possible. 

� Check security levels set for fingerprints and modify them, if necessary. 


Special days 

! The current date has been defined as a ‘Special day’, on which opening 

is not possible. 

� Wait until the ‘Special day’ ends. 

� Open the lock (with authorisation ‘quick open code’). 

� Check whether the date has been set properly at the operating unit and, 

if it is not the current date, change it. 

Terminal change 

! The operating unit has been changed or reset. The display of the 


� This message is displayed when a lock is opened or closed for the first 

time after the operating unit has been reset or changed. In this context 

the message does not require taking any measures. 

� If the message is issued unexpectedly, somebody might have tried to 

manipulate the system. In this case please contact the staff / persons 

responsible for security. 

Timer p. aborted 

! Status message. Circuit TIMEOUT within the protected premises of the 

system is closed and suspends all active timer programs or a user with 

the authorisation ‘quick open code’ has opened a lock although a timer 

program was active. 

� Open the circuit TIMEOUT at terminals 30 and 31if you do not wish that 

active timer programs are suspended or 

� Switch off authorisation ‘quick open code’ in the User matrix of 

TwinComm USB. 

Trivial code 

! A user / an operator has entered code, which contains a row of 

ascending or descending numbers (12345…/ 76543..). 

� Such code can be forbidden for security reasons. Enter another code. 

Was currentless 

! The system has been without power supply. The display of the 


� Check whether the date and time have been set properly. 

� Check the protocol / have the staff / persons responsible for security 

check whether someone has tried to manipulate the system. 



Weekly program 

! The current moment of time is not within a time slot defined for 

opening locks with the timer program ‘Weekly program’. 

� Wait until a time slot starts which has been defined for opening locks. 

� Open the lock (with authorisation ‘quick open code’). 

� Check whether the date has been set properly at the operating unit and, 

if it is not the current date, change it. 

Wrong card 

! An operator has inserted a card of the wrong type into the slot at the 

operating unit, maybe a code card instead of a configuration card. 

� Select a card of the right type. Please contact your system manager / 

technical support, if you do not know what the expected card type is or if 

a card of that type is not available for you. 


Technical Support EloStar GunSafer - Master - BioMaster 

10 Technical Support 


Business Unit Security Technologies 


93047 Regensburg, Germany 

Contact and Support 

Telefon: +49(0)941/58 692 22 

Telefax: +49(0)941//56 34 71 

E-Mail: insys@insys-security.de 


11 Disposal 

Dispose of plastic parts, electronic parts and cables by taking them to a certified 

waste recycling company near to you where these materials are collected for 

later recycling and reuse or send them to the following address: 

Frankenberg Metallhandel 

Niederlassung Coburg 

Gärtnersleite 8 

D 96450 Coburg, Germany 

Phone: +49(0) 9561 / 235 344 

Fax: +49(0) 9561 / 235 319 

E-mail: info@recycling-coburg.de 

Internet: http://www.recycling-coburg.de 

Please send the locks, marked ‘zur Entsorgung / to be disposed of’, to the 

following address: 



D 93047 Regensburg, Germany 

Phone: +49(0) 941 / 586 92-22 

Fax: +49(0) 941 / 563 471 

E-mail: service@insys-security.de 



EloStar GunSafer - Master - BioMaster Appendix 

12 Appendix 

12.1 Document Revision History 

t 

Version Date Modification Sign 

1.00 22.09.09 First German edition MR 

1.01 06.10.09 Addition of image circuit board PowerXT II MR 

1.02 07.12.09 First English edition MR 

1.02A 27.01.10 Update of drawing of operating unit MR 

!!! Errors excepted !!! 


Appendix EloStar GunSafer - Master - BioMaster 

12.2 Notes 


EloStar GunSafer - Master - BioMaster Appendix

Insys Elostar Master, BioMaster & Gunsafer Full ... - Burton Safes

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