to download the Conference Agenda - NetScout

Mary Roussos, Principal Business Systems Analyst
BKA136: What’s New in MasterCare Services
Mitzi Sapp, Manager, On-Site Support Services
BKE232: nGenius Service Assurance Solution as Part of an
ITIL Process
Tom Schroer, Product Marketing Manager
GSS262: Transforming for the Future: New Business Models,
Services and Networks
BKS326: IP Troubleshooting and Analysis Approaches in
Microsoft Media Room Environments
GSS260: Customer Solutions
GSS264L: Customer Roundtable Discussion
BKS308: nGenius Subscriber Intelligence for GPRS/UMTS/
HSPA + Operators
Craig Seim, Segment Marketing Manager
BKE218: Government/Public Sector Breakout
Austin Smith, Senior Sales Engineer
BKE216: Enterprise Breakout
BKE222: Introducing nGenius Integrated Agent and How It
Works
Steve Smith, Senior Product Marketing Manager
BKE216: Enterprise Breakout
Steve Sviontek, Director, GTAC
BKA136: What’s New in MasterCare Services
Andrei Uyehara, Product Manager
BKA130: Troubleshooting Challenging Issues with nGenius
InfiniStream Appliance and Sniffer Analysis
Jim Vale, Product Manager
GSS264: Customer Roundtable Discussion
BKS307: nGenius Subscriber Intelligence for CDMA2000
Operators
Mike Valladao, Product Marketing Manager
BKE217: Financial Breakout
Jim Wang, Product Line Manager, Applications
BKE216: Enterprise Breakout
GSE250: What’s New for Our Enterprise Customers
BKE220: Enterprise: Ask the Experts Panel
BKE202: Collaboration through Focused Reports using
nGenius Performance Manager v4 .9 Reporting
BKA132: Tuning for Results in nGenius Service Delivery
Manager
BKE233: Service and Application Delivery Workflows BOF
Sue Weaver, Director, Premium Support Services
BKA137: Case Studies in Premium Services
BKS325: GTAC/Support Roundtable with Service Providers
Brian Wilson, Director, Sales Engineering
BKE226: Managing VoIP in Enterprise Environments with
New MOS and R-Factor Analysis
BKE216: Enterprise Breakout
Bill Zakareckis, Director, Knowledge Management
BKA136: What’s New in MasterCare Services
NetScout Training
Fred Balas, Manager, Curriculum Development
BKS312: Technology Training: LTE Essentials
TRA401: nGenius Performance Manager Lab: “Follow the
Application”
BKS313: Technology Training: IMS Essentials
Brian Hendee, Principal Technical Trainer
TRA403: nGenius InfiniStream Lab: “Back in the Packet”
Henry Kong, Principal Technical Trainer
TRA402: nGenius Service Delivery Manager Lab: “At Your
Service”
TRA401: nGenius Performance Manager Lab: “Follow the
Application”
Jay Magarian, Manager, Training Operations
TRA402: nGenius Service Delivery Manager Lab: “At Your
Service”
BKA135: What’s New at Sniffer University
Fred Phillips, Principal Technical Trainer
BKE207: Troubleshooting Hacker Attacks with nGenius
Service Assurance Solution
Don Prefontaine, Master Instructor
TRA405: Service Provider Lab: “Wirelessly nGenius”
Bob Sherman, Principal Technical Trainer
BKE204: Alarming with nGenius Performance Manager
John Swierk, Principal Technical Trainer
BKE228: Ramping Up with NetScout
BKE229: Troubleshooting Methods Special Interest Group
(SIG)
42 BIOGRAPHIES