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ENGAGE '10 | 2010 Annual <strong>NetScout</strong> User Summit <strong>Agenda</strong><br />
2:30 PM-3:00 PM<br />
Yosemite - Engage Lounge<br />
Break<br />
Refreshments will be served in <strong>the</strong> Engage Lounge . S<strong>to</strong>p by for a quick bite and <strong>to</strong> network with our partners<br />
and internal exhibits .<br />
3:00 PM–4:00 PM<br />
Plaza A<br />
GSS260 - Service Provider: General Session<br />
Cus<strong>to</strong>mer Solutions<br />
Guest Speakers: Tanya Nasehoglu, Bell Mobility; Tony Brkic, Telstra; Modera<strong>to</strong>r: Tom Schroer<br />
This session will showcase examples where cus<strong>to</strong>mers have utilized <strong>the</strong> <strong>NetScout</strong> solution in <strong>the</strong>ir day<strong>to</strong>-day<br />
workflows . Our cus<strong>to</strong>mers will show how <strong>the</strong>y have been able <strong>to</strong> utilize and implement <strong>the</strong>ir service<br />
management strategy with <strong>the</strong> features provided by <strong>the</strong> nGenius Service Assurance Solution .<br />
3:00 PM–4:00 PM<br />
Imperial B<br />
BKE202b - Enterprise: Breakouts<br />
Collaboration through Focused Reports using nGenius Performance Manager<br />
v4.9 Reporting<br />
JIm Wang, Scott Dudick; Guest Speaker: Milkos Farago, IBM<br />
Tips and tricks on creating and publishing reports for key audiences using <strong>the</strong> new v4 .9 templates . The<br />
new Flex interface offers any metric any time reporting capability within PM v4 .9 . This in-depth overview<br />
for administra<strong>to</strong>rs of NewsPaper Reports will cover best practices methodology for creating reports for IT<br />
management, business stakeholders and third-party partners .<br />
3:00 PM–4:00 PM<br />
Imperial A<br />
BKE230 - Enterprise: Breakouts<br />
nGenius InfiniStream Appliance Hardware Deep Dive<br />
TARGET AUDIENCE: Advanced nGenius InfiniStream users<br />
Tom Casey<br />
In this technical session, we will discuss several areas related <strong>to</strong> <strong>the</strong> way <strong>the</strong> nGenius InfiniStream Appliance<br />
is configured and deployed . Some of <strong>the</strong> areas that <strong>NetScout</strong> engineers and experts will cover include best<br />
practices around s<strong>to</strong>rage optimization, RAID configurations and hardware resiliency .<br />
3:00 PM–4:00 PM<br />
Grand Ballroom B<br />
BKE227 - Enterprise: Breakouts<br />
Proactive Alarming Capabilities in nGenius Service Assurance Solution<br />
Wayne Collins, Praveen Raghuraman<br />
Best practices examples of how <strong>to</strong> target & configure KPIs and alarms . Key Performance Indica<strong>to</strong>rs (KPIs)<br />
are significant metrics that indicate <strong>the</strong> status of application services in Service Delivery Manager and<br />
Performance Manager . This KPI & anomaly analysis session looks at <strong>the</strong> metrics, including slow response<br />
times, timeouts, user and server events and packet loss, VoIP quality indica<strong>to</strong>rs, etc . and how <strong>the</strong>y can be<br />
tuned for <strong>the</strong> most demanding specialized application scenarios .<br />
3:00 PM–5:00 PM<br />
Franciscan B<br />
TRA403e - Hands-on Training Lab<br />
nGenius InfiniStream Lab: “Back in <strong>the</strong> Packet”<br />
Brian Hendee<br />
See description for TRA403* on page 13 .<br />
36 THURSDAY, NOVEMBER 4, 2010
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