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ENGAGE '10 | 2010 Annual <strong>NetScout</strong> User Summit <strong>Agenda</strong><br />
11:00 AM–11:30 AM<br />
Plaza A<br />
BKS322 - Service Provider: Breakouts<br />
Assuring Multi-Media Messaging Service<br />
Quyen Bo<br />
Multi-media Messaging Service is a key revenue contribu<strong>to</strong>r for opera<strong>to</strong>rs and along with Short Message Service<br />
accounts for <strong>the</strong> majority of non-voice revenue . We will discuss moni<strong>to</strong>ring requirements, <strong>the</strong> solution architecture<br />
and system configuration <strong>to</strong> best moni<strong>to</strong>r and report on <strong>the</strong> performance of MMS transactions for successful<br />
delivery of <strong>the</strong> service . In this session we will be exploring an example use case in a UMTS environment .<br />
11:00 AM–12:00 PM<br />
Imperial B<br />
BKE226 - Enterprise: Breakouts<br />
Managing VoIP in Enterprise Environments with New MOS and R-Fac<strong>to</strong>r Analysis<br />
Brian Wilson, Mark Fink<br />
Learn Best Practices Methodology <strong>to</strong> manage VoIP resources effectively with <strong>the</strong> nGenius Service Assurance<br />
Solution . Hear about <strong>the</strong> ability <strong>to</strong> view voice, data and video services side by side, validate new and existing<br />
services in QoS classes, look at capacity planning, evaluate MOS and R-Fac<strong>to</strong>r metrics, intelligent early<br />
warning with Service Delivery Manager v4 .9 KPI enhancements and back in time forensics as it pertains <strong>to</strong><br />
VoIP technologies .<br />
11:00 AM–12:00 PM<br />
Imperial A<br />
BKE221 - Enterprise: Breakouts<br />
Putting nGenius Virtual Agent <strong>to</strong> Work in a Virtualized Data Center Environment<br />
Tom Casey, Donny Ful<strong>to</strong>n; Guest Speaker: Gary Roesler, HP<br />
Hear about enhancements <strong>to</strong> <strong>the</strong> nGenius Virtual Agent along with best practices when used with <strong>the</strong><br />
nGenius Service Assurance Solution InfiniStreams in data center environments . The complexity of<br />
virtualized server environments will be less murky with <strong>the</strong> nGenius Virtual Agent and <strong>the</strong> entire nGenius<br />
Service Assurance Solution v4 .9 <strong>to</strong> assure service delivery throughout your data center and VMWare ESX<br />
environment . Hear from experienced users of <strong>the</strong> solution some of <strong>the</strong> tried and true approaches that are<br />
working,and avoid <strong>the</strong> pitfalls <strong>the</strong>y can warn you about .<br />
11:00 AM–12:00 PM<br />
Franciscan C<br />
BKE220b - Enterprise: Breakouts<br />
Enterprise: Ask <strong>the</strong> Experts Panel<br />
Steve Meredith, Russ Currie, Neeraj Khatwani, Greg Mayo, Rajeev Nadkarni, Chitta Narayana, Jim Wang<br />
Ask <strong>the</strong> questions you are dying <strong>to</strong> ask, but didn’t know whom <strong>to</strong> ask . Our panel of <strong>the</strong> most senior<br />
development leaders and architects will be on hand <strong>to</strong> respond <strong>to</strong> your most discerning questions related <strong>to</strong><br />
Enterprise network deployments of <strong>NetScout</strong> products . Ask not only how it works, why it works that way, and<br />
how should it work but also make recommendations <strong>to</strong> our staff members who are more than willing <strong>to</strong> listen .<br />
11:00 AM–12:00 PM<br />
Plaza B<br />
BKS319 - Service Provider: Breakouts<br />
Deploying LTE/EPC With Confidence - Service Assurance In 4G Networks<br />
Bruce Kelley<br />
This session will provide attendees with insight in<strong>to</strong> key considerations for moni<strong>to</strong>ring within <strong>the</strong> Evolved<br />
Packet Core in order <strong>to</strong> effectively roll out LTE/EPC networks and associated services and services enablers .<br />
We will discuss <strong>the</strong> critical interfaces, associated session flows and metrics that you need <strong>to</strong> consider and<br />
demonstrate how <strong>the</strong> nGenius Service Assurance Solution can provide support along <strong>the</strong> entire LTE/EPC<br />
technology and service deployment lifecycle .<br />
32 THURSDAY, NOVEMBER 4, 2010