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2:00 PM–5:30 PM<br />
Imperial B<br />
BKE217 - Enterprise: Segment Breakout<br />
Financial Breakout<br />
Mark Fink, Geoff Guy, Tom Casey, Mike Valladao; Guest Speakers: Scott Palmer, Scottrade<br />
A focused opportunity <strong>to</strong> hear more in-depth uses of <strong>the</strong> nGenius Service Assurance Solution in financial<br />
organizations’ network environments . Topics <strong>to</strong> be covered include: Visibility in<strong>to</strong> service delivery of financial<br />
applications and services; tracking and trending responsiveness of key cus<strong>to</strong>mer facing services; achieving<br />
preemptive and preventative performance management with nGenius Service Delivery Manager; Cus<strong>to</strong>mer<br />
Best Practices Tu<strong>to</strong>rial; Cus<strong>to</strong>mer Roundtable discussion .<br />
2:00 PM–5:30 PM<br />
Imperial A<br />
BKE218 - Enterprise: Segment Breakout<br />
Government/Public Sec<strong>to</strong>r Breakout<br />
Wayne Collins, Rich Harle, Michel Beauregard, Praveen Raghuraman, Craig Seim; Guest Speaker: Narayan Makaram, ArcSight, Inc.<br />
A focused opportunity <strong>to</strong> hear more in-depth uses of <strong>the</strong> nGenius Service Assurance Solution in government<br />
and public sec<strong>to</strong>r network environments . Topics <strong>to</strong> be covered include: Cyber Security Initiatives attacked<br />
with nGenius Service Delivery Manager; Achieving <strong>the</strong> right balance in selecting moni<strong>to</strong>ring hardware;<br />
becoming more preemptive and preventative using nGenius Service Assurance Solution; Government<br />
Cus<strong>to</strong>mer Best Practices Tu<strong>to</strong>rial Cus<strong>to</strong>mer Roundtable discussion .<br />
2:00 PM–5:30 PM<br />
Continental 8<br />
BKE219 - Enterprise: Segment Breakout<br />
Healthcare Breakout<br />
Eric Gray, Wes Roberts, Andy Hess, Mat<strong>the</strong>w Demuesy, Daniel Campbell; Guest Speakers: Misty Collins, Cerner; Oscar Galdona, WellCare<br />
A focused opportunity <strong>to</strong> hear more in-depth uses of <strong>the</strong> nGenius Service Assurance Solution in healthcare network<br />
environments . Topics <strong>to</strong> be covered include: Service delivery management of valuable healthcare business<br />
services; How nGenius Service Delivery Manager enables organizations <strong>to</strong> achieve preemptive and preventative<br />
performance management; Healthcare Cus<strong>to</strong>mer Best Practices Tu<strong>to</strong>rial; Cus<strong>to</strong>mer Roundtable discussion .<br />
3:00 PM-3:30 PM<br />
Yosemite - Engage Lounge<br />
Break<br />
Refreshments will be served in <strong>the</strong> Engage Lounge . S<strong>to</strong>p by for a quick bite and <strong>to</strong> network with our partners<br />
and internal exhibits .<br />
3:00 PM–5:00 PM<br />
Franciscan B<br />
TRA403d - Hands-on Training Lab<br />
nGenius InfiniStream Lab: “Back in <strong>the</strong> Packet”<br />
Brian Hendee<br />
See description for TRA403* on page 13 .<br />
3:00 PM–5:00 PM<br />
Franciscan A<br />
TRA402c - Hands-on Training Lab<br />
nGenius Service Delivery Manager Lab: “At Your Service”<br />
Henry Kong and Jay Magarian<br />
See description for TRA402* on page 9 .<br />
WEDNESDAY, NOVEMBER 3, 2010<br />
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