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ENGAGE '10 | 2010 Annual NetScout User Summit Agenda
11:00 AM–12:00 PM
Grand Ballroom B
GSE250 - Enterprise: General Session
What’s New for Our Enterprise Customers
Russ Currie, Tom Casey, Jim Wang
Hear more about specific releases and solution enhancements beneficial to your organization . The last 12
months have seen significant advancements in nGenius Service Assurance Solution products, technologies
and functionality . And there is much still on the horizon to help enterprise organizations better optimize,
protect, and simplify service delivery management with NetScout solutions . This session will spotlight product
release updates and enhancements as well as unveil the roadmap direction for Enterprise focused solutions .
11:00 AM–12:00 PM
Plaza A
GSS262 - Service Provider: General Session
Service Provider Keynote - Transforming for the Future: New Business
Models, Services and Networks
Guest Speaker: Robert Rich, TM Forum
Faced with broadening competition, declining margins for traditional services, increasing
demand for new services and applications, unprecedented bandwidth consumption, capital
constraints and accelerated technology shifts, service providers are looking to increase
their business agility, operational efficiency and customer loyalty . To address this, many
operators have initiated a series of transformation programs, exploring new business models, service
portfolios, networks and customer facing initiatives . This session will explore the following areas: How new
application areas like web video, M2M, cloud computing and social networking are changing the subscriber
base, and what customers are looking for now . How shifting markets are creating new opportunities and
obstacles for service providers . How service provider business models must evolve to meet customer
needs . How regulators are likely to respond to market change . How new technology like LTE and smart
devices will contribute to and be impacted by market evolution . How service providers are approaching
customer experience, and where they plan to focus their efforts . A number of forward looking scenarios will
be discussed and evaluated that will provide insight into how service providers might position themselves to
profit from this transformation .
12:00 PM-1:00 PM
Grand Ballroom A
Lunch
Enjoy more conversation and networking with your peers over lunch . After you finish, be sure to head down
to the Engage Lounge as it is open during the lunch break for you to have an opportunity to engage with our
partners, and other key groups at NetScout .
12:00 PM–1:00 PM
Franciscan C
BKE220a - Enterprise: Breakouts
Enterprise: Ask the Experts Panel (Lunch Provided)
Steve Meredith, Russ Currie, Tom Casey, Neeraj Khatwani, Greg Mayo, Rajeev Nadkarni, Chitta Narayana, Jim Wang
Ask the questions you are dying to ask, but didn’t know whom to ask . Our panel of the most senior
development leaders and architects will be on hand to respond to your most discerning questions related to
Enterprise network deployments of NetScout products . Ask not only how it works, why it works that way, and
how should it work but also make recommendations to our staff members who are more than willing to listen .
24 WEDNESDAY, NOVEMBER 3, 2010