to download the Conference Agenda - NetScout

TUESDAY, NOVEMBER 2, 2010
3:30 PM–4:30 PM
Imperial B
BKE213 - Enterprise: Best Practices
Troubleshooting Intermittent CDM-Flow Data Polling and Logging
Richard Hill
To assist with 7 by 24 data availability, nGenius Performance Manager supports a tool known as flowlogger .
This tool provides troubleshooters with the capability to track latency issues by inspecting row captures to help
determine the cause of intermittent failures and gaps with data . In this session, we go through the mechanics
and implications of using this tool .
3:30 PM–4:30 PM
Franciscan D
BKE235 - Enterprise: Best Practices
Customer Case Study – Extending Visibility to the Branch with Cisco ISR and
nGenius Integrated Agent
Bruce Sweet, Guest Speakers: Manju Ramanathpura, Cisco; Ravi Kejariwal, Morgan, Lewis & Bockius LLP
End-users expect high-quality delivery of business services, regardless of whether they are in a headquarters
or remote office location . To help protect network and application performance, the Morgan, Lewis & Bockius
law firm has implemented the nGenius Integrated Agent in their Cisco ISRs at several of their satellite offices .
Come and hear firsthand what best practices are involved in the implementation and ideas on how to make it
part of an ongoing service delivery management process .
3:30 PM–4:30 PM
Imperial A
BKE212 - Enterprise: Best Practices
Managing Custom Applications Workshop
Glenn Davies
Building and Tuning Custom Applications: Learn how to discover, build, and tune custom applications in their
nGenius Performance Manager environment from a seasoned NetScout consultant . We’ll review application
types and when each should be used, application response time (how it works and when to use it), the how
and why of URL-based applications, and how to build custom applications for Microsoft, multimedia and other
challenging applications .
3:30 PM–4:30 PM
Franciscan C
BKA135b - Services: Breakouts
What’s New at Sniffer University
Dave Sciuto, Jay Magarian, June Nugent
In this two part session, hear about the latest learning resources available for the classroom, virtual, and
self-paced training and certification from the expert learning staff at Sniffer University . We’ll take you through
our classes, and make recommendations on how to build your own learning path . Following this presentation,
you may join the second part of the session, a Birds of a Feather discussion on Information Overload, and
how we all cope with the avalanche of information that now comes our way, for better or worse .
3:30 PM–4:30 PM
Engage Theater in Yosemite
BKA136b - Services: Breakouts
What’s New in MasterCare Services
Mary Roussos, Bill Zakareckis, Steve Sviontek
The NetScout Support team presents an update on recent changes to MasterCare Services, including
NetScout’s incident submission system, our Knowledgebase, and how to submit product enhancements .
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