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Questions & Answers: nGenius Performance Manager 4.9 - NetScout

Questions & Answers: nGenius Performance Manager 4.9 - NetScout

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SERVICE PROVIDER Release <strong>4.9</strong> Q & A<br />

&<br />

A<br />

What’s new in <strong>nGenius</strong> Service Assurance Solution?<br />

The current release significantly enhances the <strong>nGenius</strong>® Service<br />

Assurance Solution empowering service providers to successfully<br />

transition to an all-IP network, to protect services while costeffectively<br />

introducing new services and to simplify operations. This<br />

current release provides the following new capabilities:<br />

• LTE/EPC deployment lifecycle support including performance<br />

monitoring and analysis<br />

• UMTS/HSPA+ IP service assurance from core-to-access<br />

• UMTS/HSPA+ IP session analysis and correlation from the coreto-access<br />

• Direct tunneling (3GPP Release 7) support<br />

• Best-in-class intelligent data source, that scales to 96 TB<br />

• Empowers service providers to manage services the way they are<br />

delivered<br />

• Voice quality monitoring and assurance enabling packet voice<br />

migration<br />

What is new with LTE/EPC?<br />

Release <strong>4.9</strong><br />

The current release significantly enhances the <strong>nGenius</strong><br />

Service Assurance Solution<br />

The <strong>nGenius</strong> Service Assurance Solution provides the path forward<br />

for 2.5G and 3G (CDMA2000 and UMTS/HSPA+) operators to<br />

more efficiently deploy LTE/EPC networks. The <strong>nGenius</strong> Service<br />

Assurance Solution provides:<br />

• Investment Leverage—The investment made today in 2.5G<br />

and 3G networks will support service providers for LTE/EPC and<br />

beyond<br />

• Scalability and Visibility—Required for managing the large<br />

amount of mobile data traffic in LTE/EPC networks<br />

• Assurance needs for every point along the LTE/EPC deployment<br />

lifecycle<br />

How does the <strong>nGenius</strong> Solution help LTE/EPC operators?<br />

The <strong>nGenius</strong> Service Assurance Solution provides full LTE/<br />

EPC deployment lifecycle support including advanced warning,<br />

performance monitoring and analysis from the E-UTRAN to the<br />

Evolved Packet Core (EPC). The solution provides:<br />

• Early warning of issues impacting services and user experience<br />

• <strong>Performance</strong> monitoring of services and networks<br />

• Remote packet capture & protocol analysis<br />

What is new with UMTS/HSPA+ core-to-access IP service<br />

assurance?<br />

The <strong>nGenius</strong> Service Assurance Solution helps UMTS/HSPA+<br />

operators to monitor and assurance service delivery from the coreto-access.<br />

Key UMTS/HSPA/HSPA+ enhancements include:<br />

• Support for IuPS over IP and RANAP protocol with details of<br />

the routing area – service area including the subscriber handset<br />

performance, application distribution and session management<br />

and mobility management<br />

• Early warning of issues in the access affecting UMTS/HSPA+<br />

networks<br />

• <strong>Performance</strong> monitoring of IuPS services<br />

• Remote packet capture & protocol analysis<br />

• Data and control plane multi-protocol correlated session analysis<br />

from the core-to-access<br />

What is new with UMTS/HSPA+core-to-access IP session<br />

analysis?<br />

The <strong>nGenius</strong> Subscriber Intelligence provides concise and<br />

actionable unified visibility into subscribers, services and network<br />

traffic enabling GPRS, UMTS and HSPA/HSPA+ operators to<br />

better assure the subscriber experience and optimize the service<br />

delivery environment, while increasing scale, lowering costs, and<br />

dramatically simplifying operational workflows. Key IP session<br />

analysis enhancements include:<br />

• IuPS session analysis and correlation<br />

• Direct tunneling (3GPP Release 7) support<br />

What is new with Intelligent Data Sources?<br />

The <strong>nGenius</strong> intelligent data sources provide the insight needed to<br />

support service assurance and unparalleled network, application<br />

and service performance analysis and troubleshooting. <strong>NetScout</strong><br />

expands the extensive portfolio of Probes, Agents and Appliances<br />

by introducing a new, highly scalable <strong>nGenius</strong> InfiniStream® 7900<br />

Series Appliances.<br />

Key features of the 7900 Series appliances are:<br />

• Deep packet capture and analysis<br />

• Support for CDM, xDRs, voice quality monitoring<br />

• Up to 96TB storage<br />

• Multiple 10Gbps interfaces<br />

• Improved processing


SERVICE PROVIDER Release <strong>4.9</strong> Q & A<br />

Which products have been updated in Release v<strong>4.9</strong>?<br />

Release v<strong>4.9</strong> adds significant new features and updates all key<br />

products within the <strong>NetScout</strong> <strong>nGenius</strong> Service Assurance solution.<br />

All key products that constitute the <strong>nGenius</strong> Service Assurance<br />

Solution have been updated in Release v<strong>4.9</strong>, as follows:<br />

• <strong>nGenius</strong> Service Delivery <strong>Manager</strong> v<strong>4.9</strong><br />

• <strong>nGenius</strong> <strong>Performance</strong> <strong>Manager</strong> v<strong>4.9</strong><br />

• <strong>nGenius</strong> Subscriber Intelligence v<strong>4.9</strong><br />

• <strong>nGenius</strong> InfiniStream v<strong>4.9</strong><br />

• Sniffer® Analysis v<strong>4.9</strong><br />

• New <strong>nGenius</strong> InfiniStream 7900 Series Appliances<br />

Together these products comprise a targeted release that delivers<br />

significant new capabilities for UMTS, LTE mobile operators and<br />

fixed-line operators.<br />

What is new with Service Delivery Management?<br />

The <strong>nGenius</strong> Service Delivery <strong>Manager</strong> provides service providers<br />

with advanced, early warning visualization into user experience and<br />

network health for delivering today’s IP-based services.<br />

The <strong>nGenius</strong> Service Delivery <strong>Manager</strong> helps service providers<br />

manage services the way they are delivered to customers and to<br />

manage user experience instead of reacting to network alarms.<br />

Additional benefits include:<br />

• Flexible service representation and visualization—aligns with<br />

operational initiatives and organizational work flows<br />

• Enhances effectiveness and productivity of operational personnel<br />

• Accelerates problem identification and resolution while optimizing<br />

user experience<br />

• Helps implement proactive service problem management<br />

strategies<br />

Key new features include:<br />

• Flexible service hierarchy monitoring<br />

• New GUI and problem triage workflows<br />

• Error code distributions<br />

• Analytics at server/host level<br />

• Integrated performance and threat management<br />

• Unified management console with single sign-on<br />

9. What is new with <strong>nGenius</strong> <strong>Performance</strong> <strong>Manager</strong>?<br />

Release v<strong>4.9</strong> includes monitoring support for key LTE interfaces,<br />

LTE protocols as well as the UMTS/HSPA+ IuPS interface and<br />

RANAP protocol. The LTE interfaces and protocols supported are<br />

listed below.<br />

Interface Protocol/Applications<br />

S1-U GTPv1-U<br />

S11 GTPv2-C, NAS Session Management<br />

S5 GTPv2-C, GTPv1-U, PMIPv4, NAS Session Management<br />

S8 GTPv2-C, GTPv1-U, PMIPv4, NAS Session Management<br />

S6a Diameter, SCTP<br />

SGi IP Applications<br />

S3 GTPv2-C<br />

S4 GTPv1-U, GTPv2-C<br />

S5 GTPv2-C, GTPv1-U, PMIPv4, NAS Session Management<br />

S6a Diameter<br />

S8 GTPv2-C, GTPv1-U, PMIPv4, NAS Session Management<br />

SGi IP Applications<br />

10. What is new with Sniffer Intelligence?<br />

Release v<strong>4.9</strong> includes the rolled-up LTE packet decode support. Key<br />

LTE interfaces and protocols supported are listed below.<br />

Interface Protocol<br />

X2 • X2AP<br />

• GTPv1-U<br />

S1-MME • S1AP<br />

S1-U • GTPv1-U<br />

S5 • GTPv2-C<br />

• NAS Mobility and Session Management<br />

• GTPv1-U<br />

S6a • Diameter<br />

S8 • GTPv2-C<br />

• NAS Session Management<br />

• GTPv2-U<br />

S11 • GTPv2-C<br />

SGi IP Applications<br />

• NAS Session Management<br />

• NAS Session Management<br />

What is new with <strong>nGenius</strong> InfiniStream appliances?<br />

A new <strong>nGenius</strong> InfiniStream appliance series, the 7900 series is<br />

introduced. Key features of the <strong>nGenius</strong> InfiniStream 7900 Series<br />

appliance include:<br />

• Storage up to 96 TB<br />

• Improved processing<br />

• Support for CDM, xDRs, voice quality monitoring<br />

• Modularity


SERVICE PROVIDER Release <strong>4.9</strong> Q & A<br />

What is new with <strong>nGenius</strong> Subscriber Intelligence?<br />

The <strong>nGenius</strong> Subscriber Intelligence provides comprehensive<br />

core-to-access subscriber-level multi-protocol session analysis of<br />

data and control plane traffic for next generation IP-based UMTS/<br />

HSPA+ service provider networks. Key new features include:<br />

• Supports IuPS session analysis and correlation<br />

• Direct tunneling for IuPS<br />

• Retrieval and correlation of subscriber sessions, using IMSI,<br />

MSISDN, IMEI, location/routing areas, service area (UMTS/<br />

HSPA+), network nodes (e.g. DNS, GGSN, SGSN, BSC) and<br />

statistics related to control and data plane<br />

• Ladder diagram offers graphical display of control plane protocols<br />

(e.g. GTP-C, DNS, GMM, SM, RANAP) and drill down to both<br />

application analysis of user plane (e.g. HTTP, MMS, WAP, POP3,<br />

SMTP, FTP) and packet decodes<br />

What is new with core-to-access visibility?<br />

Core-to-access visibility represents the capability of the <strong>nGenius</strong><br />

Service Assurance Solution including <strong>nGenius</strong> Service Delivery<br />

<strong>Manager</strong>, <strong>nGenius</strong> <strong>Performance</strong> <strong>Manager</strong> and <strong>nGenius</strong> Subscriber<br />

Intelligence to provide subscriber, session, network and services<br />

details and analysis from the mobile core network to the radioaccess-network<br />

(RAN).<br />

In a LTE network, core-to-access visibility is achieved by monitoring<br />

and decoding sessions and packets over SGi, S3, S4, S5, S6a, S8<br />

and S1 interface or over SGi, S11 and S1 interface.<br />

In a UMTS/HSPA+ network, core-to-access visibility is achieved by<br />

monitoring, analyzing and decoding sessions over Gi, Gn and IuPS<br />

interfaces.<br />

Corporate Headquarters<br />

310 Littleton Road<br />

Westford, MA 01886-4105<br />

Phone: 978-614-4000<br />

Toll Free: 888-999-5946<br />

www.netscout.com<br />

European Headquarters<br />

One Canada Square 29th floor<br />

Canary Wharf<br />

London E14 5DY<br />

United Kingdom<br />

Phone: +44 207 712 1672<br />

What is the v<strong>4.9</strong> download site?<br />

Release <strong>4.9</strong> is available for customers with active MasterCare<br />

accounts. Customers with active MasterCare accounts must also<br />

own licenses to each <strong>4.9</strong> product in order to download any v<strong>4.9</strong><br />

specific product.<br />

Where can I find additional information?<br />

Additional information on Release <strong>4.9</strong> and nSI can be found at the<br />

CustomerCare Portal (https://my.netscout.com/pages/mcplanding.<br />

aspx).<br />

Asia/Pacific Headquarters<br />

Room 105, 17F/B, No. 167<br />

TunHwa N. Road<br />

Taipei, Taiwan<br />

Phone: +886 2 2717 1999<br />

For more information<br />

please visit www.netscout.com<br />

or contact <strong>NetScout</strong> sales at<br />

800-309-4804 or +1 978-614-4000<br />

©2009 <strong>NetScout</strong> Systems, Inc. All rights reserved. <strong>NetScout</strong>, <strong>nGenius</strong>, Sniffer,<br />

and InfiniStream are registered trademarks and the <strong>NetScout</strong> logo is trademark<br />

of <strong>NetScout</strong> Systems, Inc. and/or its affiliates in the United States and/or other<br />

countries. Other brands and product names, and registered and unregistered<br />

trademarks are the sole property of their respective owners. <strong>NetScout</strong> reserves<br />

the right, at its sole discretion, to make changes at any time in its technical<br />

information and specifications, and service and support programs.<br />

QA_01_2009 Rev A

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