Questions & Answers: nGenius Performance Manager 4.9 - NetScout
Questions & Answers: nGenius Performance Manager 4.9 - NetScout
Questions & Answers: nGenius Performance Manager 4.9 - NetScout
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SERVICE PROVIDER Release <strong>4.9</strong> Q & A<br />
&<br />
A<br />
What’s new in <strong>nGenius</strong> Service Assurance Solution?<br />
The current release significantly enhances the <strong>nGenius</strong>® Service<br />
Assurance Solution empowering service providers to successfully<br />
transition to an all-IP network, to protect services while costeffectively<br />
introducing new services and to simplify operations. This<br />
current release provides the following new capabilities:<br />
• LTE/EPC deployment lifecycle support including performance<br />
monitoring and analysis<br />
• UMTS/HSPA+ IP service assurance from core-to-access<br />
• UMTS/HSPA+ IP session analysis and correlation from the coreto-access<br />
• Direct tunneling (3GPP Release 7) support<br />
• Best-in-class intelligent data source, that scales to 96 TB<br />
• Empowers service providers to manage services the way they are<br />
delivered<br />
• Voice quality monitoring and assurance enabling packet voice<br />
migration<br />
What is new with LTE/EPC?<br />
Release <strong>4.9</strong><br />
The current release significantly enhances the <strong>nGenius</strong><br />
Service Assurance Solution<br />
The <strong>nGenius</strong> Service Assurance Solution provides the path forward<br />
for 2.5G and 3G (CDMA2000 and UMTS/HSPA+) operators to<br />
more efficiently deploy LTE/EPC networks. The <strong>nGenius</strong> Service<br />
Assurance Solution provides:<br />
• Investment Leverage—The investment made today in 2.5G<br />
and 3G networks will support service providers for LTE/EPC and<br />
beyond<br />
• Scalability and Visibility—Required for managing the large<br />
amount of mobile data traffic in LTE/EPC networks<br />
• Assurance needs for every point along the LTE/EPC deployment<br />
lifecycle<br />
How does the <strong>nGenius</strong> Solution help LTE/EPC operators?<br />
The <strong>nGenius</strong> Service Assurance Solution provides full LTE/<br />
EPC deployment lifecycle support including advanced warning,<br />
performance monitoring and analysis from the E-UTRAN to the<br />
Evolved Packet Core (EPC). The solution provides:<br />
• Early warning of issues impacting services and user experience<br />
• <strong>Performance</strong> monitoring of services and networks<br />
• Remote packet capture & protocol analysis<br />
What is new with UMTS/HSPA+ core-to-access IP service<br />
assurance?<br />
The <strong>nGenius</strong> Service Assurance Solution helps UMTS/HSPA+<br />
operators to monitor and assurance service delivery from the coreto-access.<br />
Key UMTS/HSPA/HSPA+ enhancements include:<br />
• Support for IuPS over IP and RANAP protocol with details of<br />
the routing area – service area including the subscriber handset<br />
performance, application distribution and session management<br />
and mobility management<br />
• Early warning of issues in the access affecting UMTS/HSPA+<br />
networks<br />
• <strong>Performance</strong> monitoring of IuPS services<br />
• Remote packet capture & protocol analysis<br />
• Data and control plane multi-protocol correlated session analysis<br />
from the core-to-access<br />
What is new with UMTS/HSPA+core-to-access IP session<br />
analysis?<br />
The <strong>nGenius</strong> Subscriber Intelligence provides concise and<br />
actionable unified visibility into subscribers, services and network<br />
traffic enabling GPRS, UMTS and HSPA/HSPA+ operators to<br />
better assure the subscriber experience and optimize the service<br />
delivery environment, while increasing scale, lowering costs, and<br />
dramatically simplifying operational workflows. Key IP session<br />
analysis enhancements include:<br />
• IuPS session analysis and correlation<br />
• Direct tunneling (3GPP Release 7) support<br />
What is new with Intelligent Data Sources?<br />
The <strong>nGenius</strong> intelligent data sources provide the insight needed to<br />
support service assurance and unparalleled network, application<br />
and service performance analysis and troubleshooting. <strong>NetScout</strong><br />
expands the extensive portfolio of Probes, Agents and Appliances<br />
by introducing a new, highly scalable <strong>nGenius</strong> InfiniStream® 7900<br />
Series Appliances.<br />
Key features of the 7900 Series appliances are:<br />
• Deep packet capture and analysis<br />
• Support for CDM, xDRs, voice quality monitoring<br />
• Up to 96TB storage<br />
• Multiple 10Gbps interfaces<br />
• Improved processing
SERVICE PROVIDER Release <strong>4.9</strong> Q & A<br />
Which products have been updated in Release v<strong>4.9</strong>?<br />
Release v<strong>4.9</strong> adds significant new features and updates all key<br />
products within the <strong>NetScout</strong> <strong>nGenius</strong> Service Assurance solution.<br />
All key products that constitute the <strong>nGenius</strong> Service Assurance<br />
Solution have been updated in Release v<strong>4.9</strong>, as follows:<br />
• <strong>nGenius</strong> Service Delivery <strong>Manager</strong> v<strong>4.9</strong><br />
• <strong>nGenius</strong> <strong>Performance</strong> <strong>Manager</strong> v<strong>4.9</strong><br />
• <strong>nGenius</strong> Subscriber Intelligence v<strong>4.9</strong><br />
• <strong>nGenius</strong> InfiniStream v<strong>4.9</strong><br />
• Sniffer® Analysis v<strong>4.9</strong><br />
• New <strong>nGenius</strong> InfiniStream 7900 Series Appliances<br />
Together these products comprise a targeted release that delivers<br />
significant new capabilities for UMTS, LTE mobile operators and<br />
fixed-line operators.<br />
What is new with Service Delivery Management?<br />
The <strong>nGenius</strong> Service Delivery <strong>Manager</strong> provides service providers<br />
with advanced, early warning visualization into user experience and<br />
network health for delivering today’s IP-based services.<br />
The <strong>nGenius</strong> Service Delivery <strong>Manager</strong> helps service providers<br />
manage services the way they are delivered to customers and to<br />
manage user experience instead of reacting to network alarms.<br />
Additional benefits include:<br />
• Flexible service representation and visualization—aligns with<br />
operational initiatives and organizational work flows<br />
• Enhances effectiveness and productivity of operational personnel<br />
• Accelerates problem identification and resolution while optimizing<br />
user experience<br />
• Helps implement proactive service problem management<br />
strategies<br />
Key new features include:<br />
• Flexible service hierarchy monitoring<br />
• New GUI and problem triage workflows<br />
• Error code distributions<br />
• Analytics at server/host level<br />
• Integrated performance and threat management<br />
• Unified management console with single sign-on<br />
9. What is new with <strong>nGenius</strong> <strong>Performance</strong> <strong>Manager</strong>?<br />
Release v<strong>4.9</strong> includes monitoring support for key LTE interfaces,<br />
LTE protocols as well as the UMTS/HSPA+ IuPS interface and<br />
RANAP protocol. The LTE interfaces and protocols supported are<br />
listed below.<br />
Interface Protocol/Applications<br />
S1-U GTPv1-U<br />
S11 GTPv2-C, NAS Session Management<br />
S5 GTPv2-C, GTPv1-U, PMIPv4, NAS Session Management<br />
S8 GTPv2-C, GTPv1-U, PMIPv4, NAS Session Management<br />
S6a Diameter, SCTP<br />
SGi IP Applications<br />
S3 GTPv2-C<br />
S4 GTPv1-U, GTPv2-C<br />
S5 GTPv2-C, GTPv1-U, PMIPv4, NAS Session Management<br />
S6a Diameter<br />
S8 GTPv2-C, GTPv1-U, PMIPv4, NAS Session Management<br />
SGi IP Applications<br />
10. What is new with Sniffer Intelligence?<br />
Release v<strong>4.9</strong> includes the rolled-up LTE packet decode support. Key<br />
LTE interfaces and protocols supported are listed below.<br />
Interface Protocol<br />
X2 • X2AP<br />
• GTPv1-U<br />
S1-MME • S1AP<br />
S1-U • GTPv1-U<br />
S5 • GTPv2-C<br />
• NAS Mobility and Session Management<br />
• GTPv1-U<br />
S6a • Diameter<br />
S8 • GTPv2-C<br />
• NAS Session Management<br />
• GTPv2-U<br />
S11 • GTPv2-C<br />
SGi IP Applications<br />
• NAS Session Management<br />
• NAS Session Management<br />
What is new with <strong>nGenius</strong> InfiniStream appliances?<br />
A new <strong>nGenius</strong> InfiniStream appliance series, the 7900 series is<br />
introduced. Key features of the <strong>nGenius</strong> InfiniStream 7900 Series<br />
appliance include:<br />
• Storage up to 96 TB<br />
• Improved processing<br />
• Support for CDM, xDRs, voice quality monitoring<br />
• Modularity
SERVICE PROVIDER Release <strong>4.9</strong> Q & A<br />
What is new with <strong>nGenius</strong> Subscriber Intelligence?<br />
The <strong>nGenius</strong> Subscriber Intelligence provides comprehensive<br />
core-to-access subscriber-level multi-protocol session analysis of<br />
data and control plane traffic for next generation IP-based UMTS/<br />
HSPA+ service provider networks. Key new features include:<br />
• Supports IuPS session analysis and correlation<br />
• Direct tunneling for IuPS<br />
• Retrieval and correlation of subscriber sessions, using IMSI,<br />
MSISDN, IMEI, location/routing areas, service area (UMTS/<br />
HSPA+), network nodes (e.g. DNS, GGSN, SGSN, BSC) and<br />
statistics related to control and data plane<br />
• Ladder diagram offers graphical display of control plane protocols<br />
(e.g. GTP-C, DNS, GMM, SM, RANAP) and drill down to both<br />
application analysis of user plane (e.g. HTTP, MMS, WAP, POP3,<br />
SMTP, FTP) and packet decodes<br />
What is new with core-to-access visibility?<br />
Core-to-access visibility represents the capability of the <strong>nGenius</strong><br />
Service Assurance Solution including <strong>nGenius</strong> Service Delivery<br />
<strong>Manager</strong>, <strong>nGenius</strong> <strong>Performance</strong> <strong>Manager</strong> and <strong>nGenius</strong> Subscriber<br />
Intelligence to provide subscriber, session, network and services<br />
details and analysis from the mobile core network to the radioaccess-network<br />
(RAN).<br />
In a LTE network, core-to-access visibility is achieved by monitoring<br />
and decoding sessions and packets over SGi, S3, S4, S5, S6a, S8<br />
and S1 interface or over SGi, S11 and S1 interface.<br />
In a UMTS/HSPA+ network, core-to-access visibility is achieved by<br />
monitoring, analyzing and decoding sessions over Gi, Gn and IuPS<br />
interfaces.<br />
Corporate Headquarters<br />
310 Littleton Road<br />
Westford, MA 01886-4105<br />
Phone: 978-614-4000<br />
Toll Free: 888-999-5946<br />
www.netscout.com<br />
European Headquarters<br />
One Canada Square 29th floor<br />
Canary Wharf<br />
London E14 5DY<br />
United Kingdom<br />
Phone: +44 207 712 1672<br />
What is the v<strong>4.9</strong> download site?<br />
Release <strong>4.9</strong> is available for customers with active MasterCare<br />
accounts. Customers with active MasterCare accounts must also<br />
own licenses to each <strong>4.9</strong> product in order to download any v<strong>4.9</strong><br />
specific product.<br />
Where can I find additional information?<br />
Additional information on Release <strong>4.9</strong> and nSI can be found at the<br />
CustomerCare Portal (https://my.netscout.com/pages/mcplanding.<br />
aspx).<br />
Asia/Pacific Headquarters<br />
Room 105, 17F/B, No. 167<br />
TunHwa N. Road<br />
Taipei, Taiwan<br />
Phone: +886 2 2717 1999<br />
For more information<br />
please visit www.netscout.com<br />
or contact <strong>NetScout</strong> sales at<br />
800-309-4804 or +1 978-614-4000<br />
©2009 <strong>NetScout</strong> Systems, Inc. All rights reserved. <strong>NetScout</strong>, <strong>nGenius</strong>, Sniffer,<br />
and InfiniStream are registered trademarks and the <strong>NetScout</strong> logo is trademark<br />
of <strong>NetScout</strong> Systems, Inc. and/or its affiliates in the United States and/or other<br />
countries. Other brands and product names, and registered and unregistered<br />
trademarks are the sole property of their respective owners. <strong>NetScout</strong> reserves<br />
the right, at its sole discretion, to make changes at any time in its technical<br />
information and specifications, and service and support programs.<br />
QA_01_2009 Rev A