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Monitoring QoS Solutions for Network Deployments - NetScout

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<strong>Monitoring</strong> <strong>QoS</strong><br />

Using the nGenius ® Solution to Optimize Per<strong>for</strong>mance in <strong>QoS</strong> Implementations<br />

<strong>NetScout</strong>'s nGenius Solution can structure and track specific Differentiated Services Code Points (DSCP) that enterprises<br />

and government agencies implementing <strong>QoS</strong> policies use to prioritize traffic flows. Additionally, <strong>NetScout</strong>'s high-definition<br />

CDM technology provides the framework <strong>for</strong> mapping these <strong>QoS</strong> classes and their associated applications to the powerful<br />

real-time and historical analysis views and reports available in nGenius Per<strong>for</strong>mance Manager. This approach enables<br />

nGenius Probes, when strategically placed throughout the enterprise network, to collect and deliver detailed in<strong>for</strong>mation<br />

on the application utilization <strong>for</strong> each code point category, <strong>for</strong> each virtual circuit, and/or <strong>for</strong> each network segment.<br />

<strong>Network</strong>ing professionals can then proactively manage faults, monitor quality of service categories, rapidly troubleshoot<br />

configuration problems, and plan network bandwidth changes.<br />

<strong>QoS</strong> <strong>Network</strong> Per<strong>for</strong>mance Management Challenges<br />

Many organizations have developed Quality of Service policies<br />

that define priority levels <strong>for</strong> optimizing the delivery of<br />

networked applications, often giving voice and video the<br />

highest priority, revenue-impacting applications the next<br />

priority, and e-mail and web surfing the lowest priority. As<br />

IT organizations evaluate and implement Quality of Service<br />

policies throughout the network, the planning, testing,<br />

implementation, and ongoing per<strong>for</strong>mance monitoring of<br />

the traffic presents <strong>for</strong>midable challenges <strong>for</strong> every member<br />

of an IT staff. The nGenius Solution provides IT with the necessary<br />

visibility to determine that:<br />

• <strong>QoS</strong> has been properly implemented to prioritize<br />

the traffic and reduce bottlenecks. Are all the<br />

routers configured correctly with the priority<br />

choices?<br />

• Quality of Service categories have been assigned<br />

with a set of assumptions and goals. Are the priority<br />

choices right to optimize overall network<br />

per<strong>for</strong>mance?<br />

• The <strong>QoS</strong> implementation has improved response<br />

times. How will the network be re-evaluated <strong>for</strong><br />

future changes as new applications are added?<br />

<strong>NetScout</strong>'s nGenius Per<strong>for</strong>mance Manager leverages the rich,<br />

actionable in<strong>for</strong>mation collected by nGenius Probes to provide<br />

high definition visibility and the control necessary to<br />

monitor, troubleshoot, and plan bandwidth changes <strong>for</strong><br />

enterprises with <strong>QoS</strong> implementations.<br />

TECHNOLOGY APPLICATION NOTE<br />

Figure 1. nGenius Per<strong>for</strong>mance Manager provides real-time views of applications in <strong>QoS</strong><br />

categories and of groups of applications.<br />

Figure 2. nGenius Per<strong>for</strong>mance Manager NewsPaper reports are available in daily, weekly, and<br />

monthly views <strong>for</strong> in<strong>for</strong>med traffic engineering and capacity planning decisions. This report<br />

shows the most utilized <strong>QoS</strong> categories in the network based on highest in or highest out<br />

utilization.<br />

WWW.NETSCOUT.COM


Benefits of <strong>Network</strong> Per<strong>for</strong>mance Management <strong>for</strong> <strong>QoS</strong> Configurations<br />

nGenius Per<strong>for</strong>mance Manager, combined with the in-depth details supplied by nGenius<br />

Probes, offer the visibility and control necessary <strong>for</strong> managing <strong>QoS</strong> traffic throughout<br />

the application fabric infrastructure — servers, networks, application flows, storage,<br />

etc. — to ensure the optimal per<strong>for</strong>mance of all prioritized networked applications.<br />

Specific nGenius Solution benefits include:<br />

Summary<br />

By leveraging the nGenius Solution, IT managers can more efficiently plan, implement,<br />

validate and optimize DSCP-based <strong>QoS</strong> deployments within the context of their entire<br />

network and application infrastructures. With a more comprehensive understanding of<br />

the impact and effectiveness of <strong>QoS</strong> traffic on the total network environment, enterprises<br />

can better ensure that their networked applications and services are meeting<br />

business priorities.<br />

WWW.NETSCOUT.COM<br />

Features Benefits<br />

Automatic identification of<br />

Differentiated Services Code Point<br />

(DSCP) in packet headers (as defined in<br />

RFC 2474 and 2475)<br />

Grouping of all applications within a<br />

particular code point into single view<br />

Single view of a monitored segment and<br />

its virtual circuits with associated <strong>QoS</strong><br />

categories<br />

Identification of DSCP in Web-based<br />

data capture decodes<br />

Historical reports that classify mostand<br />

least-utilized segments and circuits<br />

including those with implemented <strong>QoS</strong><br />

policies<br />

Ability to send IP Ping test with a <strong>QoS</strong><br />

classification<br />

Ability to baseline key business application<br />

response times <strong>for</strong> <strong>QoS</strong> categories<br />

Provides rapid recognition and monitoring<br />

of <strong>QoS</strong> traffic network wide.<br />

Provides visibility into the applications<br />

assigned within a particular DSCP <strong>for</strong><br />

troubleshooting and pinpointing device<br />

mis-configurations in large distributed<br />

networks.<br />

Analyzes <strong>QoS</strong> classes side-by-side <strong>for</strong><br />

each virtual circuit and as part of the<br />

entire segment to help traffic engineering<br />

evaluate the effectiveness of the<br />

traffic policy as it relates to the goals<br />

of the organization.<br />

Aids in troubleshooting and rectifying<br />

complex packet-level problems.<br />

Tracks segments and virtual circuits with<br />

<strong>QoS</strong> policies <strong>for</strong> identifying and recognizing<br />

changes in patterns and trends.<br />

Focuses troubleshooting by prioritizing<br />

the test <strong>for</strong> the <strong>QoS</strong> class experiencing<br />

the problem thus identifying and resolving<br />

it more rapidly.<br />

Provides the details necessary to confirm<br />

that <strong>QoS</strong> implementations have<br />

actually improved response times <strong>for</strong> the<br />

select key business applications.<br />

Preferred Arrangement<br />

Space-Limited Arrangement<br />

The nGenius Per<strong>for</strong>mance Management System<br />

The nGenius Solution addresses the complex<br />

requirements of network and application per<strong>for</strong>mance<br />

management in today's converged, virtualized<br />

environment and is comprised of:<br />

• nGenius Per<strong>for</strong>mance Manager: Software<br />

that analyzes the in<strong>for</strong>mation collected by<br />

nGenius Probes, Flow Collectors, Application<br />

Fabric Monitors, and other intelligent network<br />

devices and delivers integrated network and<br />

application monitoring, troubleshooting,<br />

capacity planning, and reporting in a single<br />

product.<br />

• nGenius Probes: Dedicated hardware monitoring<br />

devices that passively identify,<br />

collect, and analyze application-level traffic<br />

data across the enterprise.<br />

• nGenius Flow Collectors: Dedicated hardware<br />

devices that collect application conversation<br />

data via NetFlow records.<br />

• nGenius Flow Recorders: Appliances that<br />

continuously record all network and application<br />

traffic <strong>for</strong> network audit trail and post-event<br />

<strong>for</strong>ensics requiring full packet probes payload<br />

FLOW<br />

details.<br />

• nGenius Application Fabric Monitors:<br />

Appliances that combine nGenius Flow Recorder<br />

and nGenius Probe functionality <strong>for</strong> high<br />

per<strong>for</strong>mance, high reliability, high capacity<br />

recording and infrastructure monitoring.<br />

• nGenius Analytics: Appliance-based software<br />

that delivers automated, proactive early<br />

detection and diagnosis of network and<br />

application per<strong>for</strong>mance anomalies.<br />

Corporate<br />

Headquarters<br />

<strong>NetScout</strong> Systems, Inc<br />

310 Littleton Road<br />

West<strong>for</strong>d, MA USA<br />

Ph: 978.614.4000<br />

Fax: 978.614.4004<br />

www.netscout.com<br />

North American<br />

Offices<br />

New York City, NY<br />

Washington DC<br />

Chicago, IL<br />

San Jose, CA<br />

Toronto, Ontario,<br />

Montreal, Quebec<br />

European<br />

Headquarters<br />

Regus House<br />

268 Bath Road<br />

Slough, Berkshire,<br />

SL1 4DX UK<br />

Ph: +44 1753 725561<br />

Fax: +44 1753<br />

725562<br />

European Offices<br />

Frankfurt, Germany<br />

Paris, France<br />

Oslo, Norway<br />

Asia/Pacific<br />

Headquarters<br />

Room 105, 17F/B, No.<br />

167<br />

Tun Hwa N. Road<br />

Taipei, Taiwan<br />

Ph: +886 2 2717 1999<br />

Fax: +886 2 2547<br />

7010<br />

Asian Offices<br />

Beijing, China<br />

Guangzhou, China<br />

Tokyo, Japan<br />

Singapore<br />

Pune, India<br />

©2006 <strong>NetScout</strong> Systems, Inc. All rights reserved. <strong>NetScout</strong> and the <strong>NetScout</strong><br />

logo, nGenius and Quantiva are registered trademarks of <strong>NetScout</strong> Systems,<br />

Inc. The CDM logo, MasterCare and the MasterCare logo are trademarks of<br />

<strong>NetScout</strong> Systems, Inc. Other brands, product names and trademarks are property<br />

of their respective owners. <strong>NetScout</strong> reserves the right, at its sole discretion,<br />

to make changes at any time in its technical in<strong>for</strong>mation and specifications,<br />

and service and support programs.<br />

CC-0229-06<br />

FLO

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