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The Secrets <strong>of</strong><br />

Successful Women<br />

in Business<br />

We Salute Gary<br />

Hapke<br />

Retiring After 33 Years.<br />

www.cambridgechamber.com<br />

www.cambridgechamber.com<br />

Tech Tips for Wireless<br />

Business Plans<br />

Why Text Messaging Makes<br />

Sence for Business<br />

WORKING FOR BUSINESS<br />

Serving <strong>Cambridge</strong> & North Dumfries<br />

Volume 39• No.1 •Winter• 2011


The Secrets<br />

16 <strong>of</strong> Successful Women in<br />

Business<br />

Left to Right: Lee-Anne Krueger - Graham Mathew, Lina Veglia - City <strong>of</strong> <strong>Cambridge</strong>, Teri Vincent<br />

- Howie Schmidt Realty, Lisa Cashmore - Research In Motion Limited, Nicole Pereira - <strong>Cambridge</strong><br />

Centre Honda, Jane Brewer - Regional Councillor, Helen Jowett - McDonald Green<br />

table<strong>of</strong>contents<br />

9 What's In It For You?<br />

The Sun Powers Pr<strong>of</strong>it?<br />

14 Tips for Better Results<br />

Tech Tips for Wireless<br />

Business Plans<br />

Winter 2011, Volume 39, No.1<br />

4 www.cambridgechamber.com<br />

Winter 2011<br />

22<br />

Real-World SEO<br />

Why Text Messaging Makes Sense for<br />

Business<br />

It is NOT to good to be<br />

27 True.<br />

The Tax-Free Savings Account (TFSA)<br />

The Five Pillars <strong>of</strong> Health<br />

32 Spiritual Health<br />

HIGHLAND PRINTCRAFT<br />

9<br />

16<br />

30


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Receive up to 40% <strong>of</strong>f our<br />

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Executive Committee<br />

Cory McRae - Chair<br />

Hemmerich, Flanagan, Kratz, Eamer & McRae LLP<br />

chair@cambridgechamber.com<br />

Helen Jowett - Past Chair<br />

McDonald-Green Consultants<br />

Terry Kratz - Treasurer<br />

Hemmerich, Flanagan, Kratz, Eamer & McRae LLP<br />

Matthew Bather - Vice Chair<br />

Exact S<strong>of</strong>tware<br />

Uel McFall - Vice Chair<br />

Protrend-Arrow Construction Inc.<br />

Gary E. J. Hauser - Vice Chair<br />

Hauser Law Office<br />

Directors<br />

Neil Bailey - TD Commercial Banking<br />

Mike Doersam - <strong>Cambridge</strong> Travel Service Inc.<br />

Gary Hapke - Scotiabank<br />

Nicole Pereira - <strong>Cambridge</strong> Centre Honda<br />

Dr. John Tibbits - Conestoga College<br />

Ken Zelazny - ActionCOACH business coaching<br />

Kathy Wilson - YMCAs <strong>of</strong> <strong>Cambridge</strong> & Kitchener-Waterloo<br />

Staff<br />

Greg Durocher - President & CEO<br />

president@cambridgechamber.com<br />

Jim Anderson - Vice President<br />

Scott Bridger - Director <strong>of</strong> Sales<br />

Brandi Sinclair - Business Development Manager<br />

Matt Stern - Membership Services Representative<br />

Brian Fischer - Membership Services Representative<br />

Lisa Durocher - Events/Marketing Manager<br />

Nelia Demmery - Event Planner<br />

Jeanette Mahoney - Visitor Services Supervisor<br />

Donna Gravelle - Physician Recruitment<br />

doctors4cambridge.com<br />

Spectrum is published four times per year by the <strong>Cambridge</strong><br />

<strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong> and distributed to all <strong>Chamber</strong><br />

members. Opinions expressed in this publication are those <strong>of</strong><br />

the authors and do not necessarily reflect the policy <strong>of</strong> the<br />

<strong>Cambridge</strong> <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong>, Spectrum, its publishers or<br />

employees. The <strong>Chamber</strong> cannot be held responsible for any<br />

errors or omissions that may occur in this publication. The sale <strong>of</strong><br />

advertising space in Spectrum does not constitute endorsement<br />

by the <strong>Chamber</strong>. Spectrum reserves the right to edit any material<br />

submitted.<br />

<strong>Cambridge</strong> <strong>Chamber</strong><br />

<strong>of</strong> <strong>Commerce</strong><br />

Design & Layout<br />

www.cambridgechamber.com<br />

A Publication <strong>of</strong><br />

750 Hespeler Road<br />

<strong>Cambridge</strong>, ON N3H 5L8<br />

Tel: 519-622-2221 Fax: 519-622-0177<br />

www.cambridgechamber.com<br />

Find us on:<br />

twitter.com/My_<strong>Chamber</strong><br />

Printing<br />

www.highlandprintcraft.com<br />

Printing <strong>of</strong> the Spectrum complies with:<br />

I<br />

’m hoping everyone had a safe and Happy Holiday season and now it’s time to bring in 2011!<br />

In looking back over the last 3 months <strong>of</strong> 2010, your <strong>Chamber</strong> enjoyed some memorable moments.<br />

President and CEO Greg Durocher lead a <strong>Cambridge</strong> business contingent to “Centrallia” to join our local<br />

businesses with over 500 international business leaders from more than 20 economic regions across the<br />

world. The connections and relationships made in Winnipeg are still leading to international trading<br />

partners for our <strong>Cambridge</strong> businesses! We have also launched our BELONG program which is designed<br />

to encourage our current and future members to experience and cherish<br />

the many benefits and rewards <strong>of</strong> our <strong>Chamber</strong> membership. Lastly, as<br />

we continue on the leading edge <strong>of</strong> social media, check out <strong>Chamber</strong><br />

staff on our new and interactive CHAMBER CHAT located on our website<br />

where you can talk 1 on 1 live with the staff and get answers to daily issues<br />

and updates on events.<br />

The <strong>Cambridge</strong> <strong>Chamber</strong> Board is having our annual strategic plan review<br />

this month in which we will be looking at different ways to provide<br />

our membership new avenues for advocacy, networking and increased member to member business. I<br />

ask you to take advantage <strong>of</strong> the opportunities <strong>of</strong> your membership and don’t be afraid to call upon our<br />

fellow members.<br />

Speaking <strong>of</strong> our fellow members, here is a quick reminder that the Business Excellence Awards are rapidly<br />

approaching. If you would like to nominate a fellow member, please visit our website and fill out the<br />

nomination form before January 21, 2011. At the same time, please register early as this is a guaranteed<br />

sell out.<br />

Wishing you all the best for 2011.<br />

MESSAGE FROM THE CHAIR<br />

Cory McRae, C.A.<br />

Hemmerich, Flanagan, Kratz, Eamer & McRae LLP<br />

6 www.cambridgechamber.com<br />

Winter 2011


8 www.cambridgechamber.com<br />

Winter 2011


Investors…….What’s In it For You?<br />

Several opportunities exist to pr<strong>of</strong>i t from the<br />

advent <strong>of</strong> solar energy, thanks largely to the<br />

Ontario Power Associations (OPA) new Feed<br />

in Tariff program. The program is similar<br />

to those <strong>of</strong>f ered by Germany, Spain and<br />

Denmark where solar energy accounts for a<br />

signifi cant percentage <strong>of</strong> energy production.<br />

The Feed in Tariff (FIT) is there to encourage<br />

Ontario building owners, investors, solar<br />

power installers and others to help increase<br />

the reliance on renewable energy forms and<br />

decrease our dependence on coal. The OPA<br />

<strong>of</strong>f ers a 20 year commitment to investors<br />

through the FIT program.<br />

Property owners may lease their ro<strong>of</strong>s<br />

through Anderson Commercial Realty and<br />

simply allow the installation <strong>of</strong> solar panels.<br />

This requires no capital expenditure and<br />

results in steady cash fl ow over a 20 year<br />

contract life with Ontario Power Authority.<br />

This scenario could be attractive to every<br />

property owner, including those whose<br />

buildings are “under-leased” or underperforming<br />

as rental properties. Although they<br />

aren’t sharing in the pr<strong>of</strong>i ts <strong>of</strong> solar energy<br />

production directly, their contribution is<br />

recognized as a positive step in the greening<br />

<strong>of</strong> Ontario.<br />

Pr<strong>of</strong>i t from Ontario FIT Program<br />

There may be some advantages for property<br />

owners to buy their own solar system, thus<br />

benefi ting from the feed in tariff directly. By<br />

selling the power back to the grid and realizing<br />

between 63.5 and 80.2 cents per kwh<br />

produced, they stand to make a considerable<br />

pr<strong>of</strong>i t.<br />

A 250kw solar PV system, a typical size for a<br />

commercial building ro<strong>of</strong>top, can generate<br />

up to 26,00 kw/m. The FIT program contract<br />

price is 71.3 cents/kwh for the 20 year period.<br />

The total investment for a system this size is<br />

approximately $1,500,000 CDN with the 30%<br />

equity equating to $450,000. A before tax<br />

www.cambridgechamber.com<br />

ASK THE NETWORKER<br />

The Sun Powers Pr<strong>of</strong>i t?<br />

By Greg Durocher<br />

return on investment <strong>of</strong> 19-24% is feasible.<br />

Yet another opportunity presents itself.<br />

Property owners at some point will be faced<br />

with replacing their ro<strong>of</strong>s, which can be an<br />

enormous expense. Anderson Commercial<br />

is working on programs that can<br />

potentially <strong>of</strong>f set the cost by up<br />

to a third <strong>of</strong> the value if the owner<br />

chooses a ro<strong>of</strong> lease. Dave Anderson,<br />

President <strong>of</strong> Anderson Commercial<br />

Realty Inc. explains “if a<br />

building needs a ro<strong>of</strong> replacement<br />

the owner could look at having<br />

the funds paid up front rather than<br />

monthly for the next twenty years,”<br />

Anderson says. “They could take a<br />

onetime cheque and those monthly<br />

payments would be discounted<br />

back to a net present value, for<br />

example, if a landlord was to lease<br />

a ro<strong>of</strong> to solar energy investors for<br />

$10,000 per annum, they could receive<br />

a cheque <strong>of</strong> roughly $100,000<br />

rather than accept the $833.33<br />

monthly leasing fee over the next<br />

240 months. That money could be<br />

used immediately toward a ro<strong>of</strong><br />

replacement.”<br />

Anderson’s Senior Vice President<br />

Doug Finlay is one <strong>of</strong> the specialists<br />

in the industry and he <strong>of</strong>f ers<br />

encouragement to potential investors.<br />

“The dollar amount per kwh is<br />

known, the length <strong>of</strong> the program<br />

and the “payer” are known (i.e. the<br />

Ontario government through the<br />

Ontario Power Authority),” Finlay<br />

declares. “These can be turned<br />

into steady and solid investment<br />

vehicles for institutional and private<br />

invests alike.”<br />

There’s an Economic Opportunity to<br />

be Had!<br />

Dave Walden owner <strong>of</strong> Conestoga Ro<strong>of</strong>i ng<br />

has installed one <strong>of</strong> the area’s largest solar<br />

PRESIDENT'S BLOG<br />

installations, on his Industrial Road building,<br />

and says “it’s great to be able to participate<br />

in the solar business by the use <strong>of</strong> ro<strong>of</strong>tops.<br />

Mostly, ro<strong>of</strong>tops are considered dead, unusable<br />

space, “he points out also, “Opportu-<br />

nities to make money from ro<strong>of</strong>tops have<br />

been rare until recently. They have pretty<br />

much consisted <strong>of</strong> cell tower leases, which<br />

....Con't page 21<br />

Winter 2011<br />

9


A Salute to<br />

Gary Hapke<br />

If you’re at all an active member <strong>of</strong> “The <strong>Chamber</strong>”,<br />

or I might even extend it to, simply a<br />

member <strong>of</strong> the<br />

<strong>Cambridge</strong> Business Community, you will have<br />

come across, heard <strong>of</strong>, or even come to know<br />

Gary Hapke, Community Manager for Sco-<br />

tiabank here in <strong>Cambridge</strong>. For 8 years now,<br />

Gary has demonstrated what it takes to be not<br />

only a successful banker, but how to achieve<br />

success as an individual. Gary, as many know,<br />

after a successful 33 years with Scotiabank is<br />

retiring (eff ective January 1st). Now many <strong>of</strong> us<br />

have been around the block a few times and<br />

believe me there aren’t too many people<br />

who have a retirement reception at their<br />

place <strong>of</strong> business and has the Mayor show<br />

up to thank them for their contribution to<br />

the community. Gary has not only made<br />

a diff erence for business folks as their<br />

banker, he has truly made a diff erence in<br />

people’s lives, across the spectrum. Just<br />

a word <strong>of</strong> caution for Gary’s replacement<br />

Bruce Campbell, you’ve some big shoes<br />

to fi ll kiddo, but as Gary would tell you,<br />

“The <strong>Chamber</strong>’s” here to help.<br />

Along with the incredible James Cunningham<br />

as emcee, about 120 Scotiabank folks as<br />

well as community friends <strong>of</strong> Gary’s, joined in<br />

a celebration, or roast maybe, in sending him<br />

<strong>of</strong>f on a wonderful life <strong>of</strong> retirement. Emcee,<br />

James Cunningham had a diary <strong>of</strong> photo’s<br />

from Gary’s past, that wooed the audience at<br />

his worldly experiences as a young man touring<br />

the Middle East and Europe. Gary, we are<br />

very happy you got your hair cut before you<br />

came to <strong>Cambridge</strong>. Many <strong>of</strong> his friends in the<br />

bank, former co-workers, bosses and friends<br />

came up to pay tribute, well, sort <strong>of</strong>. Some <strong>of</strong><br />

the stories would have surprised, no, shocked<br />

you to hear about Gary’s antics at Scotiabank<br />

conferences, and one that stuck out most was<br />

the story about Gary throwing $10,000 in cash<br />

in the garbage. All in all, it appeared that Scotiabank<br />

persevered with our old pal Gary, got<br />

their $10,000 back (thanks to the Janitor, and<br />

I bet he’s on Gary’s Christmas list every year),<br />

and they even said how sad it will be to see<br />

Gary take his pension and leave. It was a fond<br />

farewell, probably the best retirement party<br />

<strong>of</strong> the year, thanks to the comedy <strong>of</strong> James<br />

Cunningham, author <strong>of</strong> Funny Money which<br />

Gary himself got involved with Scotiabank as a<br />

youth program on fi nancial literacy.<br />

All the best in your leisure years Mr. Hapke,<br />

10 www.cambridgechamber.com<br />

Winter 2011


we at the <strong>Chamber</strong> salute you, and to all those<br />

who will miss Gary, as the President/CEO <strong>of</strong> the<br />

<strong>Chamber</strong>, my bet is we’ll still see Gary working<br />

hard in <strong>Cambridge</strong>, and I don’t bet unless it’s a<br />

sure-thing.<br />

Left top to right:<br />

Picture 1. Nick Gauthier, Sally and Gary Hapke<br />

Picture 2. Rod McLean, Gary<br />

Picture 3. Kathy McMinn, Carol Campbell, Wendy-lee<br />

Nivins, Gabriela Ramalho and Gary<br />

Picture 4. Gary, Peter and Donna Charters <strong>of</strong> M&M<br />

Meats<br />

Picture 5. Gord McSevney and Gary (racketball buddies)<br />

Picture 6. Ken Zelazny and Gary<br />

Picture 7. sitting-Jane Welch, Kim Finnie, Paul Prigione,<br />

Aida Resendes standing-Carey Elka, Bruce Campbell,<br />

Esther Yelle, Judy Davis<br />

Picture 8. Joanne McTaggart, Marie Tavares, Doug<br />

Hernandez, Matt Lewczuk<br />

Picture 9. Irene Tecchi, Gary Hapke, Rob Jones<br />

Picture 10. Gary Hapke, Ken Zelazny (in the background)<br />

paying close attention to all the speeches inhis honour<br />

Picture 11. Gary Hapke, Bruce Campbell, Claus Gunzel<br />

during a dance contest - Gary won!<br />

Picture 12. Gary and Dave Curphey<br />

www.cambridgechamber.com<br />

1 2 3<br />

4 5 6<br />

7 8 9<br />

10 11 12<br />

Winter 2011<br />

11


12 www.cambridgechamber.com<br />

Winter 2011


Canadian <strong>Chamber</strong><br />

- Strengthens<br />

Canadian Business<br />

by: Honourable Perrin Beatty<br />

As part <strong>of</strong> your membership with the <strong>Cambridge</strong><br />

<strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong>, you are also an affiliate<br />

member <strong>of</strong> the Canadian <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong>.<br />

The Canadian <strong>Chamber</strong> is a powerful organization<br />

that has insurmountable influence on public policy.<br />

The Honourable Perrin Beatty is the President and<br />

CEO <strong>of</strong> the Canadian <strong>Chamber</strong> and an extensive<br />

career in developing, analyzing and arguing public<br />

policy. Below is his latest speech to the Finance Committee<br />

<strong>of</strong> Parliament voicing your concerns and best<br />

interests. To support the <strong>Cambridge</strong> and Canadian<br />

<strong>Chamber</strong>’s position on the following, write to your<br />

Member <strong>of</strong> Parliament.<br />

Thank you, Mr. Chair. It gives me great pleasure<br />

to come before this Committee to present the<br />

views <strong>of</strong> the Canadian <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong><br />

as you proceed with pre-budget consultations.<br />

As many <strong>of</strong> you know, the Canadian <strong>Chamber</strong><br />

network is the most broadly-based business<br />

association in Canada representing close to<br />

200,000 businesses <strong>of</strong> all sizes, in all sectors <strong>of</strong><br />

the economy and in all regions <strong>of</strong> the country.<br />

Our members create the jobs, pay the taxes,<br />

power the growth and contribute the leadership<br />

that provides the quality <strong>of</strong> life we enjoy in our<br />

country. We led the call for our political leaders<br />

to work together on a clear strategy to stimulate<br />

the economy, ensure access to aff ordable<br />

credit and lay the foundations for long-term<br />

economic growth and competitiveness. And<br />

we saw results. Canada’s economy weathered<br />

the fi nancial and economic crisis better than<br />

most industrialized countries and staged an<br />

impressive turnaround. In just four quarters, the<br />

economy recovered all the output and jobs lost<br />

during the recession. No other G7 country can<br />

make such a claim. After the dramatic bounce<br />

back, second quarter GDP results provided<br />

telltale signs <strong>of</strong> a slowing recovery, and recent<br />

data further confi rmation.<br />

The near-term global economic outlook<br />

remains uncertain, and our economy faces<br />

strong headwinds from weak U.S. demand and<br />

www.cambridgechamber.com<br />

overstretched Canadian households. Continued<br />

vigilance and leadership are required to<br />

secure the recovery and jobs. In our submission<br />

we urged the federal government to follow<br />

through on delivering existing stimulus plans.<br />

The steady fi scal course is essential to reinforce<br />

consumer and investor confi dence.<br />

We also stressed the importance <strong>of</strong> returning<br />

to budget balance over the medium term. Left<br />

unchecked, high and growing government<br />

debt will drive up interest rates, drain national<br />

savings and threaten our future economic prosperity.<br />

The October economic and fi scal update<br />

reiterated the government’s pledge to balance<br />

its book by fi scal 2015–16. This outcome cannot<br />

be taken for granted. The government will have<br />

to follow through with its commitments to<br />

allow temporary stimulus measures to expire<br />

come March 31, 2011, and constrain growth in<br />

program spending to an average <strong>of</strong> about two<br />

per cent per year starting in fi scal 2011–12.<br />

The window <strong>of</strong> opportunity to bring indebtedness<br />

down is rapidly closing as an aging<br />

population and slower growth in the labour<br />

force will exert signifi cant pressures on the<br />

public purse. To meet the challenges, we must<br />

address long-standing structural impediments<br />

to growth. Now more than ever, leadership and<br />

courage are needed to dismantle internal barriers<br />

to trade and mobility, foreign investment<br />

restrictions, overlapping regulations, and work<br />

disincentives in the income-support system<br />

(like Employment Insurance).<br />

Additionally, a better designed and more effi -<br />

cient tax system would lift the economy’s longterm<br />

growth potential. High marginal personal<br />

income tax rates discourage people from working,<br />

saving, and investing, and entrepreneurs<br />

from taking on risk. With growth in Canada’s<br />

labour force slowing, our personal income tax<br />

system must be competitive so we can maintain,<br />

attract and develop one <strong>of</strong> the most skilled<br />

and productive workforces in the world. This<br />

is why it is so crucial that we maintain a strong<br />

focus on expenditure restraint to recapture our<br />

fi scal fl exibility to deliver meaningful personal<br />

income tax cuts.<br />

Increasing business income taxes or reneging<br />

on promised corporate tax rate reductions<br />

to raise additional revenue is economically<br />

destructive. Businesses have a critical role to<br />

play in sustaining economic growth by initiating<br />

new investments and hiring to expand productive<br />

capacity. Loose talk about canceling the<br />

reductions may cause companies to pull back.<br />

Businesses require certainty and predictability<br />

from their government to operate and invest<br />

with confi dence. Parliamentarians must keep<br />

their word. It has been estimated that giving up<br />

the planned three-point reduction in the federal<br />

general corporate income tax rate would result<br />

in a long-run loss <strong>of</strong> $47 billion in capital investment<br />

and 233,000 jobs. (School <strong>of</strong> Public Policy,<br />

University <strong>of</strong> Calgary).<br />

We also need to ensure Canada’s tax system<br />

is fair, simple and effi cient. It costs businesses<br />

tens <strong>of</strong> billions <strong>of</strong> dollars each year to comply<br />

with their tax obligations, the lion’s share <strong>of</strong><br />

the burden carried by small and medium-sized<br />

enterprises. These costs are the result <strong>of</strong> excessive<br />

paperwork due to the complexity <strong>of</strong> the<br />

tax system, frequent changes in tax legislation,<br />

diff erent rules across jurisdictions and dealing<br />

with multiple audits (federal and provincial/territorial).<br />

For businesses under common ownership and<br />

control, the lack a formal system for transferring<br />

losses between related companies<br />

imposes heavy administration and compliance<br />

costs. More than two thirds <strong>of</strong> OECD-member<br />

countries permit consolidated tax returns for<br />

groups <strong>of</strong> related companies. Canada is the only<br />

G7 country that does not. The cost and time associated<br />

with tax compliance stifl es investment,<br />

productivity and economic growth.<br />

Improvements can also be made to Canada’s<br />

Employment Insurance program. Over time,<br />

premium rates must be stabilized so that the EI<br />

program counteracts, or mitigates the negative<br />

eff ects <strong>of</strong> economic cycles. This is why the<br />

Canadian <strong>Chamber</strong> is calling on the government<br />

to smooth out premium increases by amending<br />

the rate setting formula with a view <strong>of</strong> balancing<br />

the EI Account over the business cycle <strong>of</strong> up<br />

to ten years.<br />

Time is <strong>of</strong> the essence. We must act now<br />

purposefully and thoughtfully to address both<br />

the immediate and longer-term economic<br />

and budgetary challenges. What is at stake is<br />

nothing less than the future prosperity <strong>of</strong> every<br />

Canadian.<br />

Perrin<br />

Winter 2011<br />

13


Search Engine Optimization<br />

(SEO) is one <strong>of</strong> the most talked<br />

about – and least understood –<br />

marketing topics today.<br />

And it’s no wonder – there are literally<br />

tens <strong>of</strong> billions <strong>of</strong> pages on the web. If you<br />

want your company to be found through<br />

a routine search (and “found” means, at<br />

worst, showing up in the first couple pages<br />

<strong>of</strong> search returns), you have to create and<br />

maintain your website in such a way that<br />

the search engines know what you <strong>of</strong>fer<br />

and where to find you.<br />

Full-blown, high-level SEO is little more<br />

than a dream for most Small to Medium<br />

Enterprises (SMEs). There are many<br />

individuals and companies<br />

who make their entire income<br />

from providing this service<br />

– and some <strong>of</strong> those incomes are very<br />

significant – with initial setup charges that<br />

can easily go into the tens <strong>of</strong> thousands<br />

and monthly charges that make your<br />

ASK THE MARKETING EXPERT<br />

Real-World SEO<br />

By Brian Butcher<br />

hydro bill look like petty cash. But what<br />

makes sense for the average SME? Is there a<br />

real-world solution? Is it realistic to expect,<br />

as everyone does, that your site will appear<br />

on that all-important first page?<br />

Fortunately, many <strong>of</strong> the most effective<br />

“techniques” for improving search results are<br />

fairly straightforward (although<br />

not necessarily quick or easy). If<br />

you are building or maintaining<br />

your site yourself, the tips that<br />

follow may help. If you’re hiring<br />

an outside firm, find out if they<br />

cover these basics first and<br />

judge how far you can go by<br />

how much they’ll charge you.<br />

But be realistic. You won’t get<br />

improved rankings for a couple<br />

hours work or a couple hundred<br />

bucks.<br />

Targeted Keywords & Phrases<br />

It’s critical that you find out what buyers<br />

search for when they are looking for your<br />

product. Take some time and experiment<br />

with Google’s Keyword Tool to learn what<br />

terms are most frequently searched for your<br />

product – then narrow the field. Everyone’s<br />

advertising the keyword “Widgets” but you’ll<br />

rank much better in relevant search if you<br />

target “low intensity hypersonic widgets”<br />

instead. Once you’ve identified effective<br />

keyword strings, use them in you text, titles<br />

and links.<br />

<strong>Content</strong> Is King!<br />

If you don’t do anything else when<br />

creating or redeveloping your site, pay<br />

close attention to this one. The old days <strong>of</strong><br />

fooling search engines into thinking there<br />

was something <strong>of</strong> value on your site are<br />

over. Search crawlers actually read every<br />

word <strong>of</strong> your site and judge for themselves<br />

whether or not it’s worth displaying high up<br />

in their results (based, <strong>of</strong> course, on what<br />

search term the user has input). If you sell<br />

hypersonic widgets, make sure the term<br />

“hypersonic widgets” is included in your text,<br />

and probably more than once.<br />

Title Tags That Make Sense<br />

A Title Tags is that line <strong>of</strong> html code that<br />

specifies the title <strong>of</strong> each page. You’ll see it<br />

across the top <strong>of</strong> your browser window and<br />

search engines pay attention to<br />

it. It’s also the first line that will<br />

appear in an individual search<br />

result. Include your company<br />

name and a relevant reference<br />

to what you would like to be<br />

ranked from the page – “low<br />

intensity hypersonic widgets.”<br />

But beware: a title tag longer<br />

than 65 characters will be<br />

truncated in the search result.<br />

Crosslinks That Make Sense<br />

Crawlers are big on links and effective<br />

crosslinks affect ranking. When was the last<br />

time you searched the term “click here”? No<br />

one else does either. Make your link say what<br />

your prospect will be looking for. Build your<br />

keywords into your crosslinks. Instead <strong>of</strong> “For<br />

instructions, click here” try “Get operating<br />

instructions for low intensity hypersonic<br />

widget.”<br />

Promote the Likelihood <strong>of</strong> Quality<br />

Links<br />

Quality links to your website are probably the<br />

most influential factor in determining search<br />

engine rank. If everyone else thinks your<br />

site is worth a look, the search engines will<br />

agree. They will rank your pages as extremely<br />

important if many external pages (and pages<br />

within your site) link to them. So brag a<br />

little. Encourage partners, friends, suppliers,<br />

customers, directories – anyone you can – to<br />

include links to your site on theirs. If there is<br />

ever a good reason to get involved in social<br />

media, this is it. The more places your urls<br />

(page addresses) appear, the more important<br />

they are to the search engines.<br />

14 www.cambridgechamber.com<br />

Winter 2011


Limit Flash and Avoid Frames<br />

Flash websites can be beautiful and very effective at getting your<br />

message across, but you will be much further ahead to use Flash<br />

elements sparingly within your html site. Although the ability <strong>of</strong> search<br />

engines to index content from Flash pages is evolving and improving, for<br />

now a full Flash site is, for the most part, unsearchable by the crawlers.<br />

Unless you know how to create effective workaround code, it’s probably<br />

best to avoid it. And Frames are pretty much search engine suicide.<br />

Crawlers will only index the frame entry page and not the content frame.<br />

Besides, Frames are ugly, pose printing problems and just so ‘yesterday’.<br />

Think ‘Accessibility’<br />

Most <strong>of</strong> the enhancements that lead to greater web accessibility for<br />

users with various disabilities also greatly assist search engines in<br />

properly identifying and reading the content <strong>of</strong> your website. If you have<br />

an image <strong>of</strong> your product that has an alt tag in the html (an invisible<br />

command to display a graphic) with a description like "product image"<br />

or, worse yet, no alt tag at all, both search engines and users who can't<br />

properly see your imagery will have no idea what that image is. Actually<br />

describe the photo as you would to a person sitting on the other side <strong>of</strong><br />

the computer monitor, "photo <strong>of</strong> a hypersonic widget being used to blow<br />

up the death star" is much more descriptive for the search engine.<br />

It’s All About ROI<br />

Search Engine Optimization has become a huge industry, with huge<br />

costs <strong>of</strong>ten attached. But the bottom line for your business has never<br />

www.cambridgechamber.com<br />

changed – it’s all about Return On Investment. If you decide you need to<br />

invest in SEO, you will either spend time or money. If you spend wisely<br />

on SEO, it should bring back returns that are substantially higher than<br />

the costs. Just don’t expect miracles. Unless you truly are a one-<strong>of</strong>-a-kind<br />

company with a one-<strong>of</strong>-a-kind product, there’s a lot <strong>of</strong> competition on<br />

those billions <strong>of</strong> pages. And since those pages change every day, as do<br />

the technologies and strategies <strong>of</strong> the search engines, SEO is a moving<br />

target that has to be monitored and maintained to remain effective.<br />

Brian Butcher is President and Creative Director <strong>of</strong> Advertech Design<br />

Communications (www.advertech.net), a <strong>Cambridge</strong>-based advertising and<br />

corporate communications agency. He can be reached at 519-740-0247 or<br />

brian@advertech.net.<br />

Winter 2011<br />

15


Great women are not considered so because<br />

<strong>of</strong> personal achievements, but for<br />

the effect their efforts have had on the<br />

lives <strong>of</strong> countless others. From daring<br />

feats <strong>of</strong> bravery to the understated ways<br />

<strong>of</strong> a compassionate heart, great women<br />

possess a common strength <strong>of</strong> character.<br />

Through their passion and persistence,<br />

they have advanced womanhood and the<br />

world.<br />

~ Peggy Anderson<br />

The Secrets <strong>of</strong><br />

Successful Women<br />

in Business<br />

Learn about others – ask a lot <strong>of</strong> questions, listen<br />

to the answers and commit them to memory (or at<br />

least your BlackBerry). Relationships will fl ourish if<br />

you demonstrate your ability to care about people’s<br />

lives and interests beyond the scope <strong>of</strong> the business<br />

deal you are discussing. I think women have a particular<br />

strength in this area.<br />

Balancing work/family life is tricky. I never have as<br />

much time as I would like to have with my children<br />

so I make sure that the time I do have is quality<br />

time. I work hard but I also play hard.<br />

Lisa Cashmore | Community Relations Manager,<br />

Research In Motion Limited<br />

16 www.cambridgechamber.com<br />

Winter 2011


Balance in our lives is one <strong>of</strong> the toughest things<br />

to achieve. If we strive for it, it will make all <strong>of</strong><br />

our accomplishments more rewarding. Having<br />

the ability to say we're happy with our personal<br />

relationships, proud <strong>of</strong> our successes in the<br />

workplace and that we've been able to "give<br />

back" to the community is the ultimate success<br />

we could hope for.<br />

Have passion for all that you do. Your actions<br />

will speak volumes and encourage those surrounding<br />

you to strive for the same goals and<br />

successes. Believe that you can make a diff erence.<br />

Do"small" things great and the rest will<br />

fall into place.<br />

Remember to celebrate your "successes" with<br />

those who have walked the path with you.<br />

Thinking we can succeed on our own is a recipe<br />

for disaster.<br />

Teri Vincent, Howie Schmidt Realty<br />

www.cambridgechamber.com<br />

1. Fear NOT<br />

2. Ask questions....lots <strong>of</strong> them.<br />

3. Help as many people along the way as<br />

you can.<br />

4. If you don’t like something stop<br />

complaining... impact change.<br />

5. Assume you know nothing, it makes it easier<br />

to learn<br />

Helen Jowett, McDonald Green<br />

1. Excel at what you do. – Develop a reputation<br />

for consistent excellence.<br />

2. Explore new ideas and opportunities <strong>of</strong>ten. –<br />

Not doing so is just not living.<br />

3. Accept and embrace change. – However good<br />

or bad a situation is now, it will change.<br />

4. Always be honest with yourself and others. –<br />

Living a life <strong>of</strong> honesty creates a peace <strong>of</strong><br />

mind.<br />

5. Ask lots <strong>of</strong> questions. – The greatest<br />

adventure in life is the ability to inquire and to<br />

ask questions.<br />

6. Be respectful <strong>of</strong> others. – In life and business,<br />

it’s not so much what you say that counts, it’s<br />

how you make people feel.<br />

Lina Veglia, Mayor's Offi ce - City <strong>of</strong> <strong>Cambridge</strong><br />

1. Get in the game. The best way to get to<br />

know people in the community and build<br />

your network is to get <strong>of</strong>f the sidelines and<br />

into the game.<br />

2. Be confi dent. If you have confi dence in your<br />

self others will have confi dence in you.<br />

3. Look past the obstacles. Focus on the your<br />

vision not the hurdles along the way.<br />

Nicole Pereira, General Manager<br />

<strong>Cambridge</strong> Centre Honda<br />

1. Act on your inspirations when they occur.<br />

2. Write it down make it happen.<br />

3. Smile a lot and laugh more.<br />

Lee-Anne Krueger - Graham Mathew<br />

Winter 2011<br />

17


10 Tips To Avoid<br />

Work At Home<br />

Mom Burnout<br />

Working from home is a great way to stay home<br />

with your kids while still supplementing the<br />

family’s income. On the flipside, it can be challenging<br />

to be mother and employee at the same<br />

time. Your stress level will rise quickly when you<br />

have deadlines to keep or phone calls to make<br />

while your little ones are acting out. Implement<br />

a few <strong>of</strong> the ideas below to prevent Work at<br />

Home Mom Burnout.<br />

1. Don’t work more than you have to. Money<br />

isn’t everything. You family needs a happy and<br />

sane mom.<br />

2. Create a schedule or to-do list both for work<br />

and your personal life. Just realize that you<br />

won’t always get everything done and don’t<br />

worry if you don’t. There’s always tomorrow.<br />

3. Designate an errand day. Spend one day a<br />

week running around town getting everything<br />

done for the week. This is when you will grocery<br />

shop, drop things <strong>of</strong>f at the drycleaner, go to<br />

the post <strong>of</strong>fice and anything else you need to<br />

do.<br />

4. Enjoy your kids. Take some time to play with<br />

them every day. Have a picnic lunch in the<br />

yard, take them on a little field trip or just play<br />

catch for a while. You’re a work at home mom<br />

because you want to spend time with your kids.<br />

Work and house chores can wait while you play.<br />

5. Go out on a date with your husband. Make<br />

date night a regular occurrence and connect<br />

with your husband.<br />

6. Have lunch with a girlfriend. We need some<br />

adult conversation every now and then. Make<br />

time to stay in touch with your friends.<br />

7. Call a friend. If you are having a bad day, call a<br />

good friend and just talk for a little while. You’ll<br />

be relaxed and rejuvenated when you get back.<br />

8. Get some exercise. Go for a walk, join a gym,<br />

or try a Pilate’s class. Exercise will not only keep<br />

you in shape, it’s also a great de-stressor.<br />

9. Play some upbeat music and dance around<br />

the living room. Who cares if your kids and the<br />

neighbors think you’ve lost it? You are having<br />

fun and are releasing all that build up physical<br />

energy.<br />

10. If you own a business, stick to one until it<br />

more or less runs itself. Don’t burn yourself out<br />

by trying to run several businesses at the same<br />

time.<br />

Start implementing a few <strong>of</strong> these ideas today<br />

and watch your stress level go down. You will<br />

prevent work at home mom burnout and get<br />

to enjoy life more. Your family will appreciate<br />

spending time with a fun and relaxed mom.<br />

That’s what it’s all about – spending quality time<br />

with your family<br />

by Abdessamad Aouad<br />

18 www.cambridgechamber.com<br />

Winter 2011


Belong, Engage,<br />

Lead and Prosper.<br />

Everyone wants to Belong, whether it’s belonging<br />

to a service club, group <strong>of</strong> friends, or just a<br />

family, belonging is a<br />

sense <strong>of</strong> having a<br />

stake in something<br />

bigger<br />

than yourself.<br />

Belonging to<br />

the <strong>Chamber</strong> is<br />

like belonging to<br />

a family. We share common interest, like the<br />

economy, legislation and we even share the<br />

need to connect with others whom we belong<br />

with. A wise person once said, people do business<br />

with people they know. Well the <strong>Chamber</strong><br />

has known that for years, and we’ve even built<br />

in a core practice that commits this organization<br />

in developing programs that hinge on<br />

connecting people with people so they can get<br />

to know one another.<br />

Belonging from a community perspective is<br />

about uniting our voices, to ensure business can<br />

www.cambridgechamber.com<br />

continue to be vibrant, so jobs can be created<br />

and kept, and prosperity can be generated for<br />

this and advanced generations. We’ve got a lot<br />

going for us in <strong>Cambridge</strong>, we have a fantastic<br />

location, we have a diverse economic structure<br />

and we have a <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong> that<br />

is committed to growing our community in a<br />

manner that speaks to prosperity, health and<br />

safety.<br />

Belonging to the <strong>Chamber</strong> strengthens our<br />

voice and empowers the business community<br />

to keep our community progressive. We’ve a lot<br />

<strong>of</strong> work to do yet, that’s why we invite you to<br />

Belong, be part <strong>of</strong> our corporate family, get to<br />

know more like-minded entrepreneurs and help<br />

us build the community we all want.<br />

We might be going out on a bit <strong>of</strong> a limb, but<br />

the fact is, size matters! In this world <strong>of</strong> disjointed<br />

government policy, a time when getting new<br />

customers is a huge challenge and getting help<br />

with business issues is more diffi cult than ever.<br />

The <strong>Chamber</strong> Network can be your best business<br />

tool. Our strength is in our numbers, the<br />

more members we have, the more opportunities<br />

there are for us to make those all important<br />

connections for you, the stronger our voice is<br />

in challenging anti-business legislation, at any<br />

level <strong>of</strong> government and our access to resources<br />

to help you and your business, becomes even<br />

greater.<br />

You are our advocate on the street, while we<br />

have dedicated staff out there pounding on<br />

doors and building our membership, the best<br />

way for us to get new members is by having<br />

YOU, our committed and dedicated member,<br />

refer your peers and friends to membership in<br />

the <strong>Chamber</strong>. You know it all too well, there is<br />

nothing better than a referral.<br />

In fact, you are probably doing yourself and your<br />

business a great service, we can help them, they<br />

know you were the one to recommend us, a big<br />

circle <strong>of</strong> infl uence and as we grow, our infl uence<br />

grows dramatically. We have a better position in<br />

local, provincial and Federal governments and<br />

here is where we need your help.<br />

Refer a member today, tell them why you<br />

BELONG and why they should as well. You know<br />

we are here, you know we can help, you know<br />

we <strong>of</strong>f er great savings on our affi nity programs.<br />

We want to grow, we want to build our strength<br />

in numbers to make an even greater impact on<br />

our business community. So? Size does matter<br />

and you can make a real diff erence.<br />

Winter 2011<br />

19


Canadian <strong>Chamber</strong><br />

<strong>of</strong> <strong>Commerce</strong><br />

Economic Update:<br />

Employment Report<br />

Statistics Canada reported this morning that<br />

15,200 net jobs were created in November. The<br />

details <strong>of</strong> the report were less encouraging.<br />

Over the past year, part-time employment has<br />

grown at a faster pace than full time employment,<br />

and this trend continued in November.<br />

Public sector employment rose by a solid<br />

21,100. The private sector shed jobs (-11,500)<br />

and more Canadians became self-employed<br />

(+5,700).<br />

The unemployment rate edged down to 7.6% in<br />

November from 7.9% in October. The main reason<br />

for the 0.3 percentage points point drop: A<br />

large number <strong>of</strong> people exited the labour force<br />

(43,600), primarily youths.<br />

The goods-producing sector as a whole shed<br />

21,000 net positions as a result <strong>of</strong> a large drop<br />

in manufacturing jobs. Payrolls jumped in the<br />

services sector (+36,200) thanks to increased<br />

hiring in retail and wholesale trade (+26,200),<br />

health care and social assistance (28,400) and<br />

accommodation and food services (16,600).<br />

These gains were partly <strong>of</strong>f set by declines in<br />

fi nance, insurance and real estate (-22,900).<br />

On a regional basis, only three provinces saw<br />

job gains. There was a notable pickup in net<br />

employment in Ontario (+31,200) and smaller<br />

job gains in Saskatchewan (+1,200) and British<br />

Columbia (+4,300). Employment in Quebec<br />

edged down (-14,100). Employment levels were<br />

fl at or slightly lower in the rest <strong>of</strong> the provinces.<br />

Since November 2009, total employment has<br />

risen by 318,200 (+1.9%). About 266,000 jobs<br />

have been added by the private sector and<br />

108,800 by the public sector. The number <strong>of</strong><br />

self-employed Canadians dropped by 56,300<br />

over the same period.<br />

Employment growth was very robust in the<br />

fi rst half <strong>of</strong> 2010. In the second half <strong>of</strong> the year,<br />

the economy is struggling to create new jobs.<br />

Employers are more reluctant to hire given the<br />

uncertainty in the economic outlook. Businesses<br />

are also focusing on achieving productivity<br />

gains from new equipment or new processes<br />

rather than through new hires.<br />

In the fi rst half <strong>of</strong> 2011, I expect monthly gains<br />

in the order <strong>of</strong> 5,000–15,000 per month, consistent<br />

with the sluggish pace <strong>of</strong> economic growth.<br />

Tina Kremmidas, Chief Economist<br />

20 www.cambridgechamber.com<br />

Winter 2011


Do You Know <strong>of</strong> a Successful Small<br />

Business or an Emerging Enterprise<br />

that Deserves to be Recognized?<br />

Our incredible Annual Business Excellence<br />

Awards is coming up in March. We know there<br />

are businesses that have exceeded all expectations,<br />

have had remarkable years, contribute<br />

in ways that are above and beyond, or maybe<br />

there is an exceptional individual, that through<br />

business has made a real diff erence in our community<br />

as a whole.<br />

Is YOUR company making milestones in spite<br />

<strong>of</strong> the trials over the last couple years? Well,<br />

big or small, we want to hear about it, we want<br />

the entire community to hear about it. If there<br />

is one thing we are aware <strong>of</strong> at the <strong>Chamber</strong>,<br />

it's that we have some remarkable companies<br />

and individuals in our community doing some<br />

outstanding things, making some incredible<br />

contributions and doing some amazing and in-<br />

www.cambridgechamber.com<br />

novative things.<br />

If it’s not you, but you know a company or<br />

individual who is, we need to hear about them,<br />

we need you to nominate them. Don’t worry,<br />

the nominator doesn’t have to run around and<br />

gather information. And if you’re a nominee, we<br />

make the process <strong>of</strong> giving the judges the information<br />

they need to select this year’s honouree.<br />

Take a few minutes now, go to our website,<br />

scroll down and see in the middle, the link to<br />

nominate, click away. Let’s make sure we shine<br />

a really bright light on business, at this year’s<br />

Annual Business Excellence Awards. It’s up to<br />

you, now go for it!<br />

www.cambridgechamber.com<br />

The Sun Powers Pr<strong>of</strong>i t?<br />

Con't page 9<br />

are not available for everyone, and <strong>of</strong>f er<br />

relatively little income. Being able to participate<br />

in a clean energy source and make money<br />

from dead space at the same time is a great<br />

opportunity.”<br />

Converting the ro<strong>of</strong> <strong>of</strong> a commercial or residential<br />

building to a solar energy producing vehicle<br />

is straight economic sense. The specialists at<br />

Anderson Commercial Realty are ready to help<br />

investors make a pr<strong>of</strong>i t while helping to green<br />

the province <strong>of</strong> Ontario. Watch for our free<br />

information sessions at the <strong>Cambridge</strong> <strong>Chamber</strong><br />

<strong>of</strong> <strong>Commerce</strong> coming soon, and open your mind<br />

to pr<strong>of</strong>i ting from the Sun.<br />

Winter 2011<br />

21


ASK THE EXPERT<br />

Tech Tips for Small Business<br />

Why text messaging makes sense for business<br />

Because <strong>of</strong> its reputation as a casual tool for personal communication, texting for business use has been slow to catch on. But the benefi<br />

ts <strong>of</strong> texting are attractive from a business perspective: real-time communication that’s faster than email, <strong>of</strong>ten more cost eff ective<br />

than mobile voice, and ubiquitous even in industries where smartphones are underpenetrated.<br />

Today, texting technology is evolving rapidly, making it even more valuable as a business communications tool. Consider these tips for<br />

making the most <strong>of</strong> texting in your business:<br />

Keep your costs under control, no matter<br />

where you—and your contacts—may be<br />

Often, a simple text message can replace an expensive<br />

mobile voice call. If you text frequently,<br />

ask your provider about text message add-on<br />

packages for your monthly wireless plan that can<br />

bring costs down to less than 1¢ per message.<br />

If you do a lot <strong>of</strong> international texting, be sure<br />

to ask your supplier for an international texting<br />

package that can bring rates down to as low as<br />

4¢ per message.<br />

Text messaging and more<br />

As texting technology advances, you can do a lot<br />

more than just sending a simple text message.<br />

With Multimedia Messaging Service (MMS), you<br />

can add images, audio or even video to your text<br />

messages. The business applications are endless.<br />

Some providers are now <strong>of</strong>f ering enhanced<br />

text messaging services that bring many <strong>of</strong> the<br />

features typically associated with email to text<br />

messaging, vastly increasing its capabilities.<br />

With enhanced text messaging, you can send<br />

texts to large groups at one time, add a personal<br />

signature to your messages, and block unwanted<br />

texts. Some services also let you forward texts to<br />

another mobile device, save copies <strong>of</strong> your texts<br />

by sending them to your email address, or set up<br />

an out-<strong>of</strong>-<strong>of</strong>fi ce auto-reply, an important consideration<br />

when using text messaging for business.<br />

Texting and Tweeting: a Natural Combination<br />

If you use Facebook or Twitter to keep customers<br />

updated on your business, you can post updates<br />

to these sites directly from your mobile phone<br />

with a simple text message. Even more importantly,<br />

your customers can receive your tweets or<br />

status updates via text message, ensuring they<br />

stay up to date on what you want them to know,<br />

wherever they may be.<br />

Taking texting to the next level with<br />

mobile marketing<br />

Many mobile marketing initiatives involve sending<br />

text or rich-media MMS messages promot-<br />

ing a product, service, <strong>of</strong>f er or event. While,<br />

stringent guidelines require marketers to ensure<br />

that recipients <strong>of</strong> marketing text messages “opt<br />

in”, mobile marketing is an eff ective and costeffi<br />

cient way <strong>of</strong> staying top-<strong>of</strong>-mind with existing<br />

customers, and generating new cross-sell and<br />

up-sell opportunities. Text messaging technology<br />

can also be used for polling and inviting customers<br />

to enter contests.<br />

Texting goes beyond the cell phone<br />

While the obvious form <strong>of</strong> text messaging<br />

involves direct communication between two mobile<br />

devices, the technology can be far more fl exible.<br />

Consider the effi ciency <strong>of</strong> sending text messages<br />

to fi eld staff directly from your computer.<br />

Ask your provider about a free, downloadable<br />

SMS plug-in that allows you to send text messages<br />

right from Micros<strong>of</strong>t Outlook or Outlook<br />

Express. Or, most providers will create an email<br />

address associated with your wireless number,<br />

and you can send emails via text message.<br />

Smart new ways to text on your<br />

smartphone<br />

If you don’t subscribe to enhanced text messaging<br />

services through your provider, smartphones<br />

also <strong>of</strong>f er applications that make texting more<br />

valuable for your business. Visit Blackberry® App<br />

World (appworld.blackberry.com/webstore/category/12),<br />

Apple App store for iPhone (www.apple.<br />

com/ca/iphone/business/apps-for-iphone/), or<br />

other device and carrier app stores, and consider<br />

applications such as these to help you make the<br />

most <strong>of</strong> your business text messaging:<br />

�Archive your incoming and outgoing text<br />

messages<br />

�Personalize messages to larger groups<br />

�Create templates for messages you send<br />

frequently<br />

�Use text-to-speech technology to read your text<br />

messages aloud.<br />

For information about<br />

Rogers Extreme Text Messaging,<br />

please visit: www.rogers.com/extremetext<br />

22 www.cambridgechamber.com<br />

Winter 2011


GeoSmart Energy - From Making<br />

Lives More Comfortable toSaving<br />

Lives<br />

The men and women at GeoSmart Energy<br />

made the leap this month from making<br />

people’s lives more comfortable to helping<br />

save lives. As active participants in Movember,<br />

a national fundraising campaign for Prostate<br />

Cancer Canada, the small but passionate<br />

corporate team has successfully raised over<br />

$6,000 for the cause, building awareness and<br />

generating greatly needed funds for prostate<br />

cancer research.<br />

IST Recipient <strong>of</strong> the Best<br />

Practices Award!<br />

IST was the recipient <strong>of</strong> the 2010 North<br />

American Heat Recovery Steam Generator<br />

Price Performance Value Leadership <strong>of</strong> the<br />

Year Award given by Frost and Sullivan. The<br />

Best Practice Awards ceremony took place in<br />

San Jose, California on Sep.13, 2010.<br />

Frost & Sullivan Best Practices Awards identify<br />

exemplary achievements within a multitude<br />

<strong>of</strong> industries and functional disciplines. The<br />

analysis on best practices that they conduct<br />

identifi es companies, products, processes,<br />

www.cambridgechamber.com<br />

MEMBERS IN THE NEWS<br />

and executives that have achieved world-class<br />

performances. This research is an invaluable<br />

source to companies for new ideas to improve<br />

strategies and processes, which ultimately<br />

drive corporate growth. These achievements<br />

are recognized with Frost & Sullivan Best<br />

Practices Awards.<br />

IST was compared to a number <strong>of</strong> other<br />

companies in the same industry and it came<br />

out on top in the overall weighted rating. The<br />

award criteria included price competitiveness,<br />

features, ease <strong>of</strong> use, service eff ectiveness<br />

and product matched to client needs. IST is a<br />

manufacturing organization that helps power<br />

generation and oil and gas clients generate<br />

maximum pr<strong>of</strong>i t by using heat recovery<br />

OTSGs, EOR OTSGs and related technologies.<br />

<strong>Cambridge</strong> Heritage Master Plan on<br />

the National Radar<br />

<strong>Cambridge</strong>, Ontario. November 4, 2010…The<br />

Canadian Association <strong>of</strong> Heritage Pr<strong>of</strong>essionals<br />

(CAHP) based in the nation’s capital has<br />

selected the Heritage Master Plan for the City<br />

<strong>of</strong> <strong>Cambridge</strong> for the 2010 Heritage Planning<br />

award. The award recognizes ‘excellence in<br />

heritage conservation and land use planning’<br />

and honours the work <strong>of</strong> CAHP members with<br />

a view to identifying and encouraging collaborative<br />

ventures.<br />

New Look for Miller Thomson<br />

On November 22nd, Miller Thomson<br />

launched their new look. Miller Thomson's<br />

new national brand reflects the qualities that<br />

matter most to our clients: Added experience.<br />

Added clarity. Added value. http://millerthomson.com<br />

Congratulations UNIGLOBE<br />

Donaldson Travel!<br />

UNIGLOBE Donaldson Travel <strong>of</strong> <strong>Cambridge</strong>,<br />

Ontario was awarded "Agency <strong>of</strong> the Year" at<br />

the annual UNIGLOBE Travel Eastern Canada<br />

Regional Conference, held recently in Montreal.<br />

UNIGLOBE Travel is the world's largest<br />

single-brand retail travel franchise company,<br />

with more than 800 locations in over 30 countries,<br />

including Canada, the US, and UK.<br />

2010 Brownie Award Goes to Two<br />

City Projects<br />

Two city projects were among the recent<br />

winners for turning contaminated sites into<br />

award winning projects.<br />

Waterscape on the Grand River and Heartwood<br />

Place were among the winners <strong>of</strong> the<br />

11th annual Canadian Urban Institute’s (CUI)<br />

2010 Brownie Awards ceremony. Waterscape<br />

on the Grand River and Heartwood Place were<br />

recognized for leadership and innovation in<br />

brownfield redevelopment, and for their commitment<br />

to the remediation <strong>of</strong> brownfield<br />

projects – turning contaminated sites into<br />

“great places”.<br />

B&W Awarded New Contract<br />

The Babcock & Wilcox Company (B&W),<br />

the parent company <strong>of</strong> Babcock and Wilcox<br />

Canada, has recently announced that the<br />

<strong>Cambridge</strong> company has been awarded a<br />

contract from the Tennessee Valley Authority<br />

(TVA) to design and manufacture two steam<br />

generators for the Bellefonte Unit 1 Plant as a<br />

part <strong>of</strong> the Bellefonte completion project.<br />

Winter 2011<br />

23


24 www.cambridgechamber.com<br />

Winter 2011


Homecoming,<br />

innovation &<br />

vision.<br />

If I had to choose three words to describe<br />

my work with the <strong>Cambridge</strong> <strong>Chamber</strong> <strong>of</strong><br />

<strong>Commerce</strong> those would fi t the bill perfectly.<br />

Homecoming? Not exactly a word you hear<br />

in business all that <strong>of</strong>ten is it? But this is a<br />

homecoming story because I’m a born and bred<br />

<strong>Cambridge</strong>/Kitchener boy. I was educated and<br />

now live in Hamilton but found myself drawn<br />

back to the area for business. Just as I expected,<br />

I rediscovered a vibrant, forward-thinking city<br />

with impressive opportunities for business.<br />

Once in town, I joined your <strong>Chamber</strong> <strong>of</strong><br />

<strong>Commerce</strong> for the same reasons you did. To<br />

help my business grow, get connected and to<br />

be inspired by exceptional and like-minded<br />

business owners. I thought it would be like every<br />

other <strong>Chamber</strong> I’ve been a part <strong>of</strong>. What I found<br />

was very unique. Let me explain.<br />

The <strong>Cambridge</strong> <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong> didn’t<br />

want to simply maintain the status quo with<br />

their membership. They wanted to take bold<br />

steps forward, to revolutionize the way they<br />

communicate with, interact with and serve<br />

their members. In other words their goal<br />

was to be one <strong>of</strong> the most dynamically<br />

accessible and responsive <strong>Chamber</strong>s<br />

in the country. Mission<br />

accomplished.<br />

www.cambridgechamber.com<br />

Adam Oldfi eld<br />

President <strong>of</strong> FPM3<br />

MOBILE WEB<br />

Here’s how it happened...<br />

My company is FPM3. We are a full service<br />

marketing fi rm that creates outstanding online<br />

and social media applications. We have one<br />

goal: helping clients experience phenomenal<br />

business growth by helping them make deeper<br />

online and social media connections to their<br />

customer base. We do this by developing and<br />

implementing extraordinarily smart, intuitive<br />

and advanced online applications and products.<br />

Sounds complex so let me translate: FPM3<br />

creates online apps that humans like to use.<br />

That’s it in a nutshell. We take highly complex<br />

computer code and programs and turn them<br />

into human friendly applications that build<br />

business.<br />

So what did my team at FPM3 do to help the<br />

<strong>Cambridge</strong> <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong> meet its goal<br />

<strong>of</strong> improved communication for members? Here<br />

are a few highlights:<br />

THE MINGLE ® : The Mingle® is an exciting<br />

video technology FPM3 created to enable a<br />

virtual <strong>Chamber</strong> representative to appear on<br />

their website. This virtual rep walks through<br />

the screen and talks to the website visitor. The<br />

Mingle® is a memorable and personal website<br />

upgrade that’s surprisingly aff ordable.<br />

LIVE CHAT: Visiting a website can feel like a<br />

one-way street and can leave visitors with more<br />

questions than answers. Now, with FPM3’s<br />

live chat option, the <strong>Cambridge</strong> <strong>Chamber</strong> <strong>of</strong><br />

<strong>Commerce</strong> is a two way street. You log on to the<br />

website, ask questions and get answers from<br />

their online representative. A real person, in<br />

real time. With no delay and no stock answers.<br />

I invite you to visit the <strong>Chamber</strong> site today and<br />

experience live chat for yourself.<br />

MOBILE WEB: To better meet the needs <strong>of</strong><br />

members using smart phones, the <strong>Chamber</strong><br />

THE<br />

MINGLE<br />

LIVE CHAT<br />

approved an exciting and proprietary mobile<br />

web developed at FPM3. This mobile web<br />

ensures the <strong>Chamber</strong>’s website works perfectly<br />

when accessed through an iPhone, Blackberry<br />

or Android cell phone. If desired, members who<br />

are on the road can get turn by turn directions<br />

to <strong>Chamber</strong> events from their exact location,<br />

no matter where they are or how lost they may<br />

be! Leading edge technology for a leading edge<br />

<strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong>.<br />

It’s quite a story <strong>of</strong> innovation, vision and<br />

guts. And now your <strong>Cambridge</strong> <strong>Chamber</strong> <strong>of</strong><br />

<strong>Commerce</strong> is the fi rst in Canada and possibly in<br />

North America to have these member-fi rst style<br />

<strong>of</strong> mobile programs. I’m proud to have been a<br />

part <strong>of</strong> it.<br />

Wanting to keep doing business here in my<br />

hometown, I’ve taken a bold step - FPM3 now<br />

has a <strong>Cambridge</strong> <strong>of</strong>fi ce. Sean Carter is our<br />

<strong>Cambridge</strong> Managing Partner and ‘go to guy’.<br />

Call us to welcome us to town and fi nd out how<br />

you can grow your business online and through<br />

social media at surprisingly low costs. We also<br />

appreciate tips on where to get a great lunch.<br />

Who says you can’t go home again? In my<br />

experience when home is <strong>Cambridge</strong>, it’s<br />

impossible to stay away!<br />

fpm3.com • 1.866.979.FPM3 ext. 22<br />

cambridgechamber.com • 519-622-2221<br />

Winter 2011<br />

25


DOLLARS & SENSE<br />

www.cambridgechamber.com<br />

It is NOT to good to be true.<br />

If this is something that you are hearing about for the<br />

first time please read to appreciate the tax benefits<br />

you might be missing by not considering this type <strong>of</strong><br />

investment/savings account.<br />

By having a TFSA, you can contribute up to $5,000<br />

a year, earn tax-free investment income and even<br />

make withdrawals without paying tax. It is an ideal<br />

complement to your existing Retirement Saving Plan<br />

(RSP) or Retirement Income Fund (RIF) – <strong>of</strong>fering you an<br />

additional tax-smart savings strategy.<br />

Within your RSP or RIF, your investment earnings grow<br />

on a tax-deferred basis, which means you don’t pay tax<br />

on the earnings until you eventually withdraw them –<br />

typically resulting in faster growth. But with the TFSA,<br />

your investment earnings grow on a tax-free basis,<br />

which means you never pay tax on them – not even at<br />

the time <strong>of</strong> withdrawal. This tax-free growth enables<br />

your savings to grow much faster than they otherwise<br />

would.<br />

A flexible savings tool<br />

The TFSA is an extremely flexible savings account that<br />

can meet a wide range <strong>of</strong> needs. It can help you:<br />

lSave for short-term goals like financing home<br />

renovations or long-term goals like retirement.<br />

lBuild additional tax-advantaged retirement savings<br />

above and beyond your RSP.<br />

lEarn tax-free income on surplus RIF payments that you<br />

don’t currently need.<br />

lBoost a family member’s education savings beyond<br />

their Registered Education Savings Plan (RESP).<br />

lReduce your family’s overall taxes when you give<br />

investable assets exposed to your higher<br />

tax rate to your spouse or adult children<br />

to contribute to their own TFSAs.<br />

lShelter fully taxable interest income<br />

that you are currently earning in a<br />

taxable account.<br />

lCreate a contingency fund for<br />

emergencies or time-sensitive opportunities.<br />

How does the TFSA work?<br />

Any Canadian resident aged 18 and<br />

older with a Social Insurance Number<br />

can open a TFSA. In some provinces, you<br />

have to wait until you turn 19 (British<br />

Columbia, Yukon, Northwest Territories,<br />

The Tax-Free Savings Account (TFSA)<br />

New Brunswick, Nova Scotia and Newfoundland &<br />

Labrador). However, TFSA contribution room starts<br />

accumulating at age 18 regardless <strong>of</strong> your province <strong>of</strong><br />

residence.<br />

Making contributions<br />

You can contribute up to $5,000 to your TFSA in 2009<br />

and, in future years, this amount will be indexed to<br />

inflation in $500 increments. You can also gift funds to<br />

your spouse or adult child to contribute to their own<br />

plans.<br />

lThere is no income requirement to contribute to a<br />

TFSA – you can make contributions even if you have no<br />

income.<br />

lWhile your contributions are not tax-deductible against<br />

your income, as they are with an RSP, any investment<br />

income they earn accumulates tax-free.<br />

lIf you don’t use all <strong>of</strong> your available contribution room<br />

in a given year, it carries forward indefinitely. There is no<br />

age limit on how long you can contribute to your TFSA –<br />

it’s a lifelong plan.<br />

Making withdrawals<br />

You can withdraw as much as you want, whenever you<br />

want, for whatever reason you want – and you pay no<br />

taxes on the withdrawal. What’s more, any amounts you<br />

withdraw are added to your available contribution room<br />

for future years.<br />

This type <strong>of</strong> account would be beneficial for almost<br />

everyone so consult your advisor as to how you can<br />

open an account or feel free to call our <strong>of</strong>fice at<br />

519-621-1307 for further information or email<br />

erica.tennenbaum@rbc.com.<br />

This article is supplied by Erica<br />

Tennenbaum, an Investment Advisor with<br />

RBC Dominion Securities Inc. Member<br />

CIPF. ®Registered trademark <strong>of</strong> Royal<br />

Bank <strong>of</strong> Canada. Used under licence.<br />

RBC Dominion Securities is a registered<br />

trademark <strong>of</strong> Royal Bank <strong>of</strong> Canada.<br />

Used under licence. ©Copyright 2010.<br />

All rights reserved. This article is for<br />

information purposes only. Please consult<br />

with a pr<strong>of</strong>essional advisor before taking<br />

any action based on information in this<br />

article.<br />

Winter 2011<br />

27


Catholic Board Elects New Chair<br />

& Vice Chair<br />

Trustees <strong>of</strong> the Waterloo Catholic District<br />

School Board tonight elected trustee<br />

Manuel da Silva (<strong>Cambridge</strong> / North<br />

Dumfries) as Chair <strong>of</strong> the Board and trustee<br />

Wayne Buchholtz (Kitchener / Wilmot) as<br />

Vice Chair <strong>of</strong> the Board.<br />

Nominations Now Being<br />

Accepted for the Mayor's Award<br />

for Excellence In Workforce<br />

Training & Development<br />

Mayor’s Awards will be presented in categories<br />

which recognize the diversity <strong>of</strong> organizations<br />

within the City <strong>of</strong> <strong>Cambridge</strong>:<br />

• Small Business<br />

• Public and Not-for-Pr<strong>of</strong>it<br />

• Service, Hospitality, and Retail<br />

• Industrial and Manufacturing<br />

Nomination deadline is to February 11, 2011!<br />

Nomination forms are now available at<br />

www.cambridge.ca or call the Economic<br />

COMMUNITY CORNER<br />

Development Division <strong>of</strong> the City at<br />

519.740.4536, Ext.4592<br />

<strong>Cambridge</strong>’s Anti-Idling By-law<br />

Enforcement Went Into Effect on<br />

December 1st<br />

Parking Enforcement Offi cers at the City <strong>of</strong><br />

<strong>Cambridge</strong> will issue $40 tickets related to the<br />

new Anti-idling By-law (164-09). This follows<br />

an extensive educational period that included<br />

warnings and information campaigns to help<br />

share the new change with the community.<br />

The new by-law is part <strong>of</strong> the comprehensive<br />

sustainable environmental initiatives undertaken<br />

by the City <strong>of</strong> <strong>Cambridge</strong>.<br />

Ainsworth Inc. and staff help the<br />

Heart and Stroke Foundation.<br />

Ainsworth Inc. ran a number <strong>of</strong> bar-b-q's<br />

for their customers this year, raising over<br />

$350.00 for the Heart and Stroke Fund.<br />

This was matched by the company for a<br />

total donation <strong>of</strong> $703.00.<br />

Front row left to right Prabhjot Singh, Lynne Lutz,<br />

Harpal Banwait and back row left to right Larry<br />

Martin, Prabhjot Singh and Ken Brisbois.<br />

2010 <strong>Cambridge</strong> Santa Claus<br />

Parade Winners<br />

•Best Overall Entry - Move With Grace<br />

•Best Corporate Entry - Babcock & Wilcox<br />

Canada<br />

•Best Band - Traces Steel Band<br />

•Best Community Spirit - Sue Bottrill Dance<br />

Studio<br />

This year 3,691 pounds <strong>of</strong> food and $1,980.85<br />

were collected for the <strong>Cambridge</strong> Self Help<br />

Food Bank.<br />

28 www.cambridgechamber.com<br />

Winter 2011


Furry Friends Foto Fun...<br />

...was a huge success! John Mitchell raised<br />

$1,300 this year for the animals here at the<br />

<strong>Cambridge</strong> Humane Society shelter.<br />

The <strong>Cambridge</strong> Humane Society<br />

Calendars<br />

2011 Calendars are now available and<br />

can be purchased by visiting http://spca.<br />

cambridgeweb.net. Please help make this<br />

calendar a viable entity for the shelter.<br />

Send Us Your News & Noteworthy<br />

Items for Spectrum<br />

Do you have some important news you would<br />

like to pass on to the readers <strong>of</strong> Spectrum<br />

www.cambridgechamber.com<br />

COMMUNITY CORNER<br />

Magazine? Submit your news on-line at www.<br />

cambridgechamber.com<br />

Book Your Off-Site Meeting With<br />

Us!<br />

The <strong>Cambridge</strong> <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong> Boardroom<br />

is available for rent and can accomodate<br />

up to 20 people, 40 people theatre style. Call<br />

Matt at 519.622.2221 ext 2221 for more information.<br />

Available to <strong>Chamber</strong> Members only.<br />

Region <strong>of</strong> Waterloo Inaugural<br />

Meeting<br />

The Inaugural Meeting <strong>of</strong> the Council <strong>of</strong> the<br />

Regional Municipality <strong>of</strong> Waterloo for the term<br />

2010-2014 was held in the Regional Council<br />

Health & Wellness<br />

Resolutions for 2011<br />

U Weight Loss Clinic <strong>of</strong>fers a science based, doctor formulated<br />

weight reduction program that is guaranteed to work.<br />

We teach the simple lifestyle secrets that allow you to reach<br />

your healthy weight and love <strong>of</strong> your life.<br />

At “Integrated Health Solutions by Tanya Morrell”<br />

We <strong>of</strong>fer something for everyone and we know that your personal<br />

health and fi tness goals are different and unique. We use<br />

a wide variety <strong>of</strong> exercises and training techniques and we do<br />

not believe that the one size fi ts all approach to health, fi tness<br />

and wellness serves everyone.<br />

ReAlign Health has been helping the <strong>Cambridge</strong> community<br />

get well and stay well since 2007. Featuring family chiropractic<br />

care, naturopathic medicine and massage therapy,<br />

natural health is only a phone call away.<br />

The BLITZ is a friendly neighborhood gym. Our unique<br />

cardio/strength training circuit is a fast and effective workout<br />

that’s perfect for men <strong>of</strong> all ages and fi tness levels<br />

Your consultation is FREE.......The results are<br />

PRICELESS!!!<br />

• Lose 2 lbs per week guaranteed<br />

• One-on-one personalized service<br />

• Grocery store bought food<br />

• Designed around your life<br />

<strong>Chamber</strong>, 150 Frederick Street, Kitchener,<br />

Ontario on Wednesday, December 8, 2010.<br />

The meeting was called to order by K. Fletcher,<br />

Regional Clerk as Presiding Offi cer. The Honourable<br />

Mr. Justice Patrick J. Flynn administered<br />

the Declaration <strong>of</strong> Offi ce to Regional Chair Ken<br />

Seiling.<br />

U Weight Loss Clinics<br />

580 Hespeler Road<br />

<strong>Cambridge</strong>, Ontario N1R 6J8<br />

519-624-8303<br />

Integrated Health Solutions by<br />

Tanya Morrell<br />

(519) 212-5697<br />

tanya@integratedhealthsolutions.ca<br />

www.integratedhealthsolutions.ca<br />

ReAlign<br />

2445 Eagle Street North Unit 1<br />

<strong>Cambridge</strong>, ON N3H 4R7<br />

drmark@realignhealth.com<br />

www.realignhealth.com<br />

The BLITZ<br />

50 Hopeton Street Unit C<br />

<strong>Cambridge</strong>, ON N1R 3T3<br />

(519) 624-0344<br />

theblitz@execulink.com<br />

www.theblitzcambridge.com<br />

Herbal Magic <strong>of</strong> <strong>Cambridge</strong><br />

Westgate Plaza<br />

519-624-9682<br />

herbalmagic3@live.com<br />

HomeSense Plaza<br />

519-623-8861<br />

herbalmagic89@bellnet.ca<br />

Winter 2011<br />

29


At the beginning<br />

<strong>of</strong> our 2010 fall<br />

campaign, I asked<br />

you a ques� on,<br />

“Could you please<br />

support United Way?”<br />

Thank you to all who answered that ques� on<br />

with a dona� on to United Way. Thank you for<br />

thinking <strong>of</strong> WE before ME. Underneath everything<br />

we are, underneath everything we do<br />

we are all people. Connected, interdependent,<br />

UNITED. When we reach out a hand to one;<br />

we infl uence the condi� on <strong>of</strong> all. That is what<br />

it means to LIVE UNITED.<br />

As a <strong>Chamber</strong> member you play an important<br />

role in our community. There is a quote about<br />

when looking for people to help move a piano,<br />

you can always fi nd lots <strong>of</strong> people willing to<br />

move the stool. Fortunately for our community<br />

we have some <strong>Chamber</strong> members, who<br />

helped us move the piano.<br />

As we start 2011, please remember to keep<br />

United Way in your thoughts throughout the<br />

year and share with others why you contribute<br />

and the importance <strong>of</strong> doing so. If you don’t<br />

already contribute, we hope this will be your<br />

year.<br />

The United Way <strong>of</strong> <strong>Cambridge</strong> and North Dumfries<br />

funds 24 local agencies and 46 programs<br />

and services that posi� vely impact people’s<br />

lives. Community Impact is about achieving<br />

meaningful, long-term improvements to<br />

quality <strong>of</strong> life in our community—addressing<br />

not just the symptoms <strong>of</strong> problems but also<br />

ge� ng at the root causes. It’s about making<br />

fundamental changes to community condi-<br />

� ons.<br />

United Way funded programs and services<br />

help those who can use skill upgrading to<br />

ensure equal opportunity employment, ensure<br />

families can access counselling to guide them<br />

through challenging situa� ons and strengthen<br />

their family rela� onships, ensure children have<br />

mentors in their lives to provide posi� ve role<br />

models, and ensure a safe place for newcomer<br />

youth to celebrate diff erent cultures, build<br />

friendships, and feel involved in the community.<br />

They help people like Rifaat…<br />

“THE BEST DAY OF MY LIFE!”<br />

Rifaat is 12 and a� ends the Drop-in Rec Program<br />

at the YMCA, simply called “The Z.” He<br />

joined other members on a trip to a Toronto<br />

Argonauts game. Like most <strong>of</strong> the group, Rifaat<br />

had never been to a pr<strong>of</strong>essional sports game,<br />

or to Toronto. His name was drawn to go onto<br />

the football fi eld and receive a jersey. There he<br />

met Jeff Johnson, an Argo who took his jersey<br />

and his gloves <strong>of</strong>f and handed them to Rifaat,<br />

saying “The jersey is for everybody at the Z,<br />

but these are for you.” Rifaat said it was the<br />

best day <strong>of</strong> his life.<br />

To see more inspiring ways that the United<br />

Way is impac� ng our community, please visit<br />

liveunited.ca.<br />

Thank you!<br />

Sara McLennan<br />

VP Marke� ng & Broker Services,<br />

Gore Mutual Insurance Company<br />

2010 United Way Volunteer Campaign Chair<br />

30 www.cambridgechamber.com<br />

Winter 2011


Spiritual Health<br />

I certainly hope that everyone had a wonderful and fulfi lling holiday<br />

season. We have so much to be thankful for living in Canada. But who<br />

are we to thank? In this issue, we are going to discuss a<br />

topic that is very important, especially during this time<br />

<strong>of</strong> year. It is essential that we stay healthy during these<br />

chilly months, and I hope that some <strong>of</strong> this discussion<br />

is pertinent to you. Overall health and wellness can be<br />

measured by the following 5 pillars <strong>of</strong> health: Mental/<br />

Emotional, Physical, Chemical/Nutritional, Financial and<br />

this issue's topic, Spiritual Health. As always, I encourage<br />

feedback on the <strong>Cambridge</strong> <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong><br />

website, www.cambridgechamber.com. Share with me<br />

what you've been doing to maintain your spiritual health,<br />

both in the winter and year round.<br />

Mental, physical and spiritual health are deeply intertwined, and aff ect<br />

each other greatly. What is spiritual health? It is being connected with<br />

your inner self, with your faith, with your belief systems. Being healthy<br />

ASK THE DOCTOR<br />

The Five Pillars <strong>of</strong> Health<br />

By Dr. Mark Guker<br />

spiritually helps us to demonstrate love, hope and a sense <strong>of</strong> caring for<br />

ourselves and in turn, for others. It is important to note that we are<br />

not talking about religion specifi cally here. Many people fi nd spiritual<br />

fulfi llment in religion, but it is only one <strong>of</strong> many ways. In my line <strong>of</strong><br />

work, I am blessed to come in contact with people from many diff erent<br />

backgrounds and as a result many diff erent spiritual beliefs. I<br />

have always taken great interest in discovering the spiritual<br />

beliefs <strong>of</strong> my patients and what is most important to them in<br />

life. I was raised in a family where spiritual health or faith was<br />

valued as important but was considered an individual matter<br />

and belief. I have had many infl uential people in my life that<br />

have shaped my spiritual health, and I know that I can lean on<br />

these very special people whenever this aspect <strong>of</strong> my health<br />

suff ers.<br />

Spirituality can help us through the good and the bad in<br />

life. I see many people with chronic or even terminal illness.<br />

Those that seem to do better, that live a “fuller” life, are those with<br />

good spiritual health. When one is connected, or spiritually healthy,<br />

our physical and emotional pains are easier to deal with. We truly feel<br />

32 www.cambridgechamber.com<br />

Winter 2011


lighter, happier, more fulfi lled. Nourishing the soul is as important as<br />

eating healthy, as keeping stress low and as exercising. Most people<br />

unfortunately are unaware <strong>of</strong> the importance <strong>of</strong> spiritual health. We are<br />

caught up in the whirlwind that is our life. We have bills to pay, hockey<br />

practices to get to, and colleagues to be angry with. Often times it takes<br />

a downturn in one’s health, or a serious loss for someone to become<br />

concerned or aware <strong>of</strong> their spiritual health. I intend to use this forum as<br />

a way to introduce to some people the importance <strong>of</strong>, and the path to,<br />

spiritual health.<br />

But how does one attain better spiritual health? Just as physical health<br />

improvement, it does not occur overnight. I encourage people to start<br />

slowly, but start today. Step 1: Tune into your inner self and fi nd out<br />

what it is that makes you truly happy. What gives you inner peace,<br />

strength, harmony? Many people fi nd this in daily rituals, such as going<br />

to church, yoga or meditation. For some, it may be reading a book,<br />

gardening, golfi ng or listening to music. Whatever this “thing” is, do it<br />

<strong>of</strong>ten. Another important trait that I take from all <strong>of</strong> those in my life, who<br />

are spiritually healthy, is to use humour and to be gracious. We should<br />

laugh with the people in our life that we love, and we should be thankful<br />

for those people. We need to use humour to lighten the burden <strong>of</strong> our<br />

days. We need to be thankful for our health, for sunshine, for good food<br />

and for good friends. When you start to employ<br />

these two traits, you will feel an immediate<br />

improvement in your spiritual health.<br />

Next, there are several important<br />

steps that one must ensure that<br />

he meets every day. Take some<br />

time out <strong>of</strong> your busy schedule to<br />

be quiet, and to be alone. This may<br />

be used to read, or just to think. This is<br />

the start <strong>of</strong> every meditation technique and is very<br />

powerful for developing spiritual health. Next, be open. Open to new<br />

things, open to share your life with others and open to your environment.<br />

Have an open mind and talk to people in your life that you wouldn’t have<br />

otherwise. It is amazing how much we can learn from people who are<br />

www.cambridgechamber.com<br />

so seemingly diff erent from us. Find commonality in mankind, it makes<br />

you aware that you are not alone on this journey <strong>of</strong> life. Next, practice<br />

forgiveness. Allow people in your life to make mistakes, as nobody is<br />

perfect. Take the feeling that you get from forgiving someone and bottle<br />

it. This is what improving spiritual health feels like. Have purpose. In our<br />

<strong>of</strong>fi ce we have a mission statement, which is readily available for patients/<br />

visitors to read. Let people know why you live the way you do, and live<br />

each and every moment with that purpose in mind.<br />

Spiritual health is not something that one needs to spend money on. It<br />

does not necessarily involve weekend getaways or self-help books. All<br />

that we need to do is to become aware, and then use some <strong>of</strong> the tips<br />

that I have shared. Once you identify the need for spiritual health, it<br />

becomes a way <strong>of</strong> life. Be thankful, have a positive outlook, laugh and<br />

be open. Understand that spiritual health is not something that comes<br />

without hard work. Spiritual health takes place throughout one’s life, and<br />

the fi rst step is to become aware. Find out what makes you happy – it will<br />

be the most important discovery you will ever make. Love those around<br />

you, and allow yourself to believe that some things are beyond measure,<br />

and that it’s ok to believe in something that is not easily explainable.<br />

Dr. Mark Guker<br />

is a Doctor <strong>of</strong> Chiropractic at<br />

ReAlign Health on Eagle Street<br />

in <strong>Cambridge</strong>. Visit www.<br />

realignhealth.com for more on Dr.<br />

Mark and the clinic.<br />

Winter 2011<br />

33


One <strong>of</strong> the many benefits <strong>of</strong>fered to our<br />

<strong>Chamber</strong> Members is the ability to network<br />

with your peers at one <strong>of</strong> our many events.<br />

Each month the <strong>Chamber</strong> <strong>of</strong>fers a variety <strong>of</strong><br />

events to network and learn. These events<br />

are open to any and all your employees <strong>of</strong><br />

<strong>Chamber</strong> Member companies. If you would<br />

like other employees to be added to your<br />

database so they will receive weekly event<br />

listings, just give us a call!! 519-622-2221.<br />

Check out our events listings at www.<br />

cambridgechamber.com. A sample <strong>of</strong> some <strong>of</strong><br />

our recent events…<br />

BMO Presents the Business Growth<br />

Learning Series.<br />

Did you know that the <strong>Cambridge</strong> <strong>Chamber</strong><br />

Learning Networks are FREE for <strong>Chamber</strong><br />

members and their staff? The <strong>Chamber</strong> in<br />

conjunction with BMO is <strong>of</strong>fering a year long<br />

Business Management Learning series with a<br />

different topic every month. Not only is the<br />

seminar free Tim Hortons Holiday Inn Drive<br />

provides c<strong>of</strong>fee and donuts! Check out the<br />

website www.cambridgechamber.com for all<br />

the details.<br />

CHAMBER NETWORKS<br />

Upcoming Sessions:<br />

Feb 2 - BMO Business Growth Series - How to<br />

Retain your Best Employees<br />

April 6 - BMO Business Growth Series - Adding<br />

Value to Every Sales Call<br />

All sessions are held at the <strong>Chamber</strong> <strong>of</strong>fice,<br />

750 Hespeler Road.<br />

State <strong>of</strong> the City Address<br />

The <strong>Cambridge</strong> <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong>,<br />

in partnership with the City <strong>of</strong> <strong>Cambridge</strong>,<br />

hosted the Annual State <strong>of</strong> the City Address.<br />

Business and community leaders and elected<br />

<strong>of</strong>ficials were updated on upcoming development<br />

and future goals.<br />

Sponsored by<br />

Entrepreneur Lunch<br />

On October 20th, The <strong>Cambridge</strong> <strong>Chamber</strong> <strong>of</strong><br />

<strong>Commerce</strong> hosted the Annual <strong>Chamber</strong><br />

Entrepreneur Lunch - Improving Competitiveness<br />

through Innovation with Peter Lawler,<br />

Senior Vice President, Operations for Ontario <strong>of</strong><br />

the Business Development Bank <strong>of</strong> Canada. A<br />

full house for this years event certainly brought<br />

the Entreprenureal Spirit for all in attendance.<br />

A special thank you to<br />

Ann Gray <strong>of</strong> BDC for all her energy and<br />

making this lunch a very successful one.<br />

Sponsored by:<br />

Salute to Small Business<br />

The <strong>Cambridge</strong> <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong> held<br />

the Annual Salute to Small Business at the Galt<br />

Country Club with guest speaker Deputy Chief<br />

Economist Derek Burleton. Once again our<br />

Sponsor for this popular event was TD Canada<br />

Trust.<br />

34 www.cambridgechamber.com<br />

Winter 2011


www.cambridgechamber.com<br />

Partner Sponsors:<br />

November Breakfast<br />

Angus Fisher, Director <strong>of</strong> Communications<br />

at the Office <strong>of</strong> the Information and Privacy<br />

Commissioner, Ontario addressed the attendees<br />

on Privacy in the Age <strong>of</strong> Social Media.<br />

Breakfast Program Sponsors:<br />

Business After Hours<br />

Mark your calanders to attend the next<br />

<strong>Cambridge</strong> <strong>Chamber</strong> Business After Hours<br />

make 2011 the year to get out Networking<br />

CHAMBER NETWORKS<br />

and make the next great contact!! Remember<br />

people do business with people they know!<br />

October Business After Hours<br />

The October Business After Hours was held<br />

at The <strong>Cambridge</strong> Hotel and Conference<br />

Centre and was sponsored by Taft Consulting.<br />

Winner <strong>of</strong> the Foursome with Cart courtesy<br />

<strong>of</strong> Saginaw Golf Club Golf and transportation<br />

courtesy <strong>of</strong> Brentwood Livery the Limousine<br />

People was was Mike Shanks <strong>of</strong> Property-<br />

Guys.com Waterloo Wellington.<br />

Hosted and Sponsored by:<br />

November Business After Hours<br />

The November Business After Hours was<br />

held at The Holiday Inn <strong>Cambridge</strong> and was<br />

sponsored by EZ Street Entertainment . Stan<br />

Watch for “ON THE STREET,” the <strong>Chamber</strong>’s Business<br />

After Hours <strong>Chamber</strong> Web TV show and see if you can<br />

get stumped on the Rogers Stump <strong>of</strong> the Month!!<br />

Kruchka from Dave FM presents Nicole Bell ,<br />

Winner <strong>of</strong> the Grand Prize - A Foursome with<br />

Cart courtesy <strong>of</strong> Saginaw Golf Club & Transportation<br />

provided by Brentwood Livery ~ The<br />

Limousine People.<br />

Hosted and Sponsored by:<br />

Winter 2011<br />

35


Wow<strong>Cambridge</strong>.com<br />

The WOW <strong>Cambridge</strong> Customer Service<br />

Program is open to entries for individuals in a<br />

wide spectrum <strong>of</strong> our business sectors within<br />

our community including industry, commerce,<br />

tourism, the public sector and non-pr<strong>of</strong>it or<br />

charitable organizations <strong>of</strong> all sizes.<br />

Customer service has always been recognized<br />

as the key to business success and is now the<br />

most talked about issue in boardrooms across<br />

the country. The role <strong>of</strong> those responsible for<br />

the delivery and management <strong>of</strong> customer<br />

service is vital within our marketplace. What<br />

does your customer want? Satisfaction! How<br />

do you ensure that? Excellent customer<br />

service!<br />

Each month the <strong>Cambridge</strong> <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong><br />

will recognize an individual who has<br />

gone above and beyond, providing what your<br />

customer sees as extraordinary service in an<br />

everyday situation.<br />

These individuals and the businesses they<br />

work for exemplify service excellence, and<br />

most are completely surprised to be awarded<br />

for what they believe is merely "doing their<br />

job."<br />

You will continually hear inspiring stories,<br />

customers who have gone out <strong>of</strong> their way to<br />

publicly say thanks for a job well done. Our<br />

Annual Grand Winner and all other award winners<br />

and nominees are raising the bar for their<br />

competition and community peers. Increasing<br />

the standard <strong>of</strong> service in our community can<br />

and will give <strong>Cambridge</strong>, the Waterloo Region,<br />

and Canada recognition as a great place to do<br />

business.<br />

Program Sponsored by:<br />

This is a great opportunity to gain<br />

recognition for your customer service.<br />

CHAMBER NEWS<br />

RECENT RECIPIENTS:<br />

Heather Hundt, Homewood Suites by<br />

Hilton <strong>Cambridge</strong><br />

Lina Mason, <strong>Cambridge</strong> Public Library-<br />

Preston Branch (page 37)<br />

Ms. Tanya Morell from Integrated Health<br />

Solutions by Tanya Morell (page 37)<br />

36 www.cambridgechamber.com<br />

Winter 2011


<strong>Chamber</strong> Web TV Interviews.<br />

Greg Durocher interviews <strong>Cambridge</strong> attendee<br />

at Centrallia, Mark Hallink <strong>of</strong> Hallink RSB Inc.<br />

Watch the video at www.cambridgechamber.<br />

com<br />

<strong>Chamber</strong> Continues to Find Ways<br />

to Communicate with Members.<br />

As you know the <strong>Chamber</strong> is all about communicating<br />

to our members. Letting them<br />

know what is going on, providing information<br />

and even a little entertainment with “On The<br />

Street”. WELL, you need to bookmark The<br />

<strong>Chamber</strong> for sure now. Follow us on Twitter at<br />

www.cambridgechamber.com<br />

CHAMBER NEWS<br />

My_<strong>Chamber</strong> and every time Greg logs onto<br />

“<strong>Chamber</strong>Chat” you will get a tweet and you<br />

can click the link and chat directly to him. Ask<br />

questions, give opinions, gossip (Greg likes<br />

that), let him know what is going on at your<br />

business (you know he spreads the news really<br />

quick), and best <strong>of</strong> all, have your say directly to<br />

Greg, live and in real-time.<br />

We’ve GONE MOBILE, crack open your Blackberry,<br />

IPhone or Android Browser, check out<br />

www.cambridgechamber.com, we even have<br />

our famous online business directory right on<br />

your device. And right now, you can download<br />

Providing Peace <strong>of</strong> Mind to<br />

<strong>Chamber</strong> Members Since 1973<br />

BGM Financial Services – Exclusive providers <strong>of</strong> the<br />

<strong>Cambridge</strong> <strong>Chamber</strong> <strong>of</strong> <strong>Commerce</strong> Group Benefi ts Insurance Plan<br />

From one employee to hundreds, <strong>Chamber</strong> Member Companies enjoy:<br />

• Lower administration fees<br />

• Preferred rates<br />

IT PAYS !<br />

TO COMPARE<br />

BGM Financial Services provides a full range <strong>of</strong> cost-effective insurance<br />

solutions for companies and individuals with the same great service:<br />

•Life Insurance<br />

•RRSPs, DPSPs<br />

•Investment and Retirement<br />

Planning Assistance<br />

•Individual Drug, Health<br />

and Dental Insurance<br />

• Extended rate guarantees<br />

• Local administration<br />

>> Call David Green, Gary Shea or<br />

Warren Mills today to arrange for a noobligation<br />

comparison <strong>of</strong> your current<br />

plan to our exclusive <strong>Chamber</strong> Plan.<br />

•Mortgage Protection<br />

•Long-term Care Protection<br />

•Pension Plans<br />

•Disability and Critical<br />

Illness Insurance<br />

•GICs and Annuities<br />

• Exceptional service and<br />

communication<br />

18 <strong>Cambridge</strong> Street, P.O. Box 699, <strong>Cambridge</strong>, ON N1R 5W6 • Phone: 519-623-7707 • Toll Free: 1-888-736-8882<br />

Fax: 519-621-5321 • Email: info@bgmfs.com • www.bgmfs.com<br />

Let us know if you know<br />

someone that should be<br />

recognized at<br />

www.wowcambridge.com<br />

our custom made ICON if your on an IPhone<br />

and have the <strong>Chamber</strong> right at your fi nger<br />

tip (Blackberry / Android ICON coming soon).<br />

WOW hi-tech or what, nothing but the best<br />

for the <strong>Chamber</strong>. We are moving at the speed<br />

<strong>of</strong> light, developers can’t keep up with Greg’s<br />

request for technology.<br />

Jump onto the website, oh ya, <strong>Chamber</strong>Chat is<br />

also available on your mobile device as well. We<br />

can and will be your preferred resource, don’t<br />

be shy, stay connected with the <strong>Chamber</strong>.<br />

Winter 2011<br />

37


Newly elected and re-elected Regional Council will be debating once again the LRT/BRT Regional Transportation<br />

proposal given the Provinces reduction in funding. What message do you have for Regional Councillors as they debate<br />

this proposal/project in the coming months?<br />

If the Conestoga Parkway was not built when it was, think <strong>of</strong> how<br />

much worse our traffi c mess would be today than it already is. It<br />

was visionary and expensive at the � me. What if a north/south<br />

expressway had been built around <strong>Cambridge</strong>?<br />

I know this plan has been studied extensively and is part <strong>of</strong> a<br />

master plan to intensify development and bring back the city core<br />

areas. I would say that you always need to control costs but we<br />

should proceed. It will never be more aff ordable than today.<br />

Neil Bailey, Rela� onship Manager, TD Commercial Banking<br />

“At what point do poli� cians act responsibly with money that they<br />

neither earn or have to account for. Is this was visionary, where<br />

was the vision when Hespeler Road was re-built over the last 10<br />

years? Where was the vision when the highway 7&8 interchange<br />

was rebuilt? Where is the vision in the changes to highway 8<br />

from the 401 north, which I believe runs right by Fairview Mall?<br />

So we are going to come along, with roads that we have re-built<br />

over the last 10 years and are con� nuing to re-build, and now say,<br />

oops, we need to allow for the right <strong>of</strong> way for a LRT line and a<br />

Rapid Bus System. That is not vision but rather a lack <strong>of</strong> it. This<br />

region is nothing more than a fat piggy bank to the poli� cians.”<br />

Lorne C. Wallace C.A. B.Comm., Chief Execu� ve Offi cer<br />

Lone Wolf Real Estate Technologies<br />

I'm not in favour <strong>of</strong> the Light Rail. I think it would be an expensive,<br />

under-u� lized project that would waste a lot <strong>of</strong> the tax payers'<br />

money. They should put more money into increasing and improving<br />

the present transit system instead.<br />

Steve Walker<br />

MEMBERS SPEAK OUT<br />

My message to Regional Council would be to rethink the en� re<br />

proposal and develope an aff ordable rapid bus system for the Region.<br />

Without the needed funding from the Feds and the Province<br />

it is not appropriate to load the cost diff eren� al on the backs <strong>of</strong><br />

tax payers. Also, in the case <strong>of</strong> <strong>Cambridge</strong>, it is totally unreasonable<br />

to suggest that <strong>Cambridge</strong> taxpayers will contribute to an<br />

LRT system that won't be built in <strong>Cambridge</strong> for another 15 to 20<br />

years!<br />

Karl Kiefer , Sunlife Advisor<br />

There is no need for <strong>Cambridge</strong> tax payers to have their taxes increased<br />

by 15 to 20% scheme to move people between Kitchener<br />

and Waterloo by Streetcar. We have empty busses roaming<br />

our streets now. The true cost <strong>of</strong> this debacle is being hidden.<br />

Installing overhead power lines and pu� ng rail lines on to already<br />

busy King Street is only part <strong>of</strong> the cost. Employees will need to<br />

be hired to manage the Streetcar System, Offi ce space will be<br />

required, the system will need to be maintained and facili� es to<br />

house and maintain the Streetcars. There is not a public transit<br />

system in Canada that is self sustaining. If Ken Seiling wants<br />

Streetcars, I’m sure the new Mayor <strong>of</strong> Toronto, Rob Ford, would<br />

gladly give him theirs. This is just another example <strong>of</strong> why we<br />

need to get rid <strong>of</strong> Regional Government and go to a Management<br />

Board model.<br />

Colin MacGregor, Ta� Consul� ng<br />

38 www.cambridgechamber.com<br />

Winter 2011


Member-to-Member Discounts<br />

A <strong>Chamber</strong> membership has many benefits including Visa and Mastercard merchant discounts. The <strong>Cambridge</strong><br />

<strong>Chamber</strong> has secured member-to-member discounts from a number <strong>of</strong> area businesses including:<br />

• ADT Security Services<br />

519-650-8820<br />

• Allstate Insurance Company<br />

15% <strong>of</strong>f home and auto<br />

insurance premiums. Call for a<br />

quote & chance to win a $1000<br />

Home Depot gift card<br />

519-622-8877<br />

• AMJ Campbell Van Lines<br />

Free Aeroplan & Sear’s points,<br />

10% <strong>of</strong>f local & 65% <strong>of</strong>f long<br />

distance moves<br />

519-220-1900 ext. 223<br />

• ATG Jewellery Outlet<br />

20% <strong>of</strong>f for <strong>Chamber</strong> members<br />

519-620-1667<br />

• Bell World<br />

Special rate plans for <strong>Chamber</strong><br />

Members and discounts on<br />

accessories.<br />

kjennings@cellphone.ca<br />

519-240-0041<br />

• Beyond Rewards Inc.<br />

10% discount on all Consulting<br />

Services; 15% discount on Bill<br />

168 Toolkit; Small Business<br />

HR Support Package -$50.00<br />

discount. CODE: CCC052010.<br />

Call 519-821-7440<br />

• Blackcar Waterloo Region<br />

$10 <strong>of</strong>f your airport transportation<br />

for <strong>Chamber</strong> members<br />

519-888-1008 and his web<br />

www.blackcarwaterloo.com.<br />

• <strong>Cambridge</strong> Carpet Cleaning<br />

15% <strong>of</strong>f residential carpet &<br />

upholstery<br />

519-622-6888<br />

• <strong>Cambridge</strong> Insurance<br />

Save up to 40% on home &<br />

auto insurance<br />

519-624-6072<br />

• Canada Brokerlink Inc.<br />

Preferred pricing for all<br />

<strong>Chamber</strong> members<br />

519-841-0472<br />

• Canadian Red Cross<br />

15% <strong>of</strong>f standard first aid<br />

course<br />

519-621-1840<br />

www.cambridgechamber.com<br />

• Work and Casual Wear<br />

Distributer<br />

20 - 80 % discount with<br />

corporate orders for <strong>Chamber</strong><br />

Members<br />

519-650-3604<br />

• CJ’s Express Plumbing &<br />

Heating Ltd.<br />

10% discount on materials<br />

519-621-3111<br />

• Classic Designs<br />

10% <strong>of</strong>f retail price <strong>of</strong> any <strong>of</strong><br />

our products<br />

519-580-0176<br />

• Coldwell Banker Maximum<br />

Results Real Estate Services<br />

Aeroplan miles or a free 1-year<br />

home warranty<br />

519-624-9222<br />

• Computer Troubleshooters -<br />

<strong>Cambridge</strong><br />

10% discount on any service<br />

and on ink and toner<br />

Visit www.ct<strong>Cambridge</strong>.com<br />

for details.<br />

Call 519-489-0571<br />

• Corus Entertainment Inc.<br />

Buy 2 get 1 free online banner<br />

ads<br />

519-621-7510 ext. 225<br />

• Curves<br />

No Joining Fee for Members,<br />

3 <strong>Cambridge</strong> clubs to choose<br />

from<br />

519-653-0007 / 519-620-4522<br />

519-623-1177<br />

• Direct Office Equipment<br />

15% <strong>of</strong>f to <strong>Chamber</strong> members<br />

519-585-7772<br />

• ESSO Discount Program<br />

Call <strong>Chamber</strong> <strong>of</strong>fice<br />

519-622-2221 ext. 2226<br />

• Expedia CruiseShipCenters<br />

<strong>Cambridge</strong><br />

Earn $25-$75 per stateroom<br />

in ship board credits on any<br />

cruise booked through Expedia<br />

CruiseShipCenters, <strong>Cambridge</strong><br />

519-624-4449<br />

MEMBERSHIP BENEFITS<br />

• Go Energy<br />

Great savings for members<br />

519-888-0335<br />

• Grand & Toy<br />

Save up to 80%<br />

519-746-3500<br />

• Grand River SuddenValues<br />

A discount <strong>of</strong> 10% on a one<br />

year contract (valid on new<br />

contracts only)<br />

1-888-732-7618<br />

• Gray Matter IT<br />

10% discount on service to<br />

<strong>Chamber</strong> Members<br />

1-888-750-4129<br />

• Health E Guide<br />

5% <strong>of</strong>f service fees for<br />

<strong>Chamber</strong> members<br />

519-654-8350<br />

• Holiday Inn <strong>Cambridge</strong><br />

Fitness centre & rooms<br />

519-658-4601<br />

• INS<br />

Take advantage <strong>of</strong> our <strong>Chamber</strong><br />

program on Konica-Minolta<br />

multi-functional business<br />

solutions<br />

519-746-0631<br />

• Just 4 You Home Inspections<br />

$45.00 <strong>of</strong>f Home Inspection for<br />

<strong>Chamber</strong> Members<br />

519-221-9998<br />

• KAS Personnel Services<br />

$100 <strong>of</strong>f first invoice to<br />

<strong>Chamber</strong> members<br />

519-622-7788<br />

• Kelly’s Rent A Car<br />

10% discount on rental <strong>of</strong> cars,<br />

trucks and mini-vans, as well as<br />

auto detailing<br />

519-650-2608<br />

• Krajewski Gallery & Studio<br />

15% <strong>of</strong>f framed art (excluding<br />

originals) www.ourart4u.com<br />

519-622-5927<br />

• Magnet Signs <strong>Cambridge</strong><br />

Special price <strong>of</strong> $165/month +<br />

permit for members<br />

519-740-3300<br />

Free Services:<br />

• Small Business Info<br />

• Business Planning Consults<br />

• Market Research Assistance<br />

Also Available:<br />

• Mortgage Alliance Maximum<br />

Results Financial Services Inc.<br />

Preferred pricing for all<br />

<strong>Chamber</strong> members<br />

519-624-9222<br />

• Mortgage Intelligence<br />

$225 <strong>of</strong>f legal & home<br />

inspection costs. (Restrictions<br />

apply)<br />

519-624-4828<br />

• MRJ Mechanical Inc.<br />

10% discount to all <strong>Cambridge</strong><br />

<strong>Chamber</strong> Members on Service<br />

and Repair for Heating and<br />

Cooling. 24 Hour Service<br />

519.716-0400<br />

• Natura World Retail Outlet<br />

15% <strong>of</strong>f all beds, mattresses,<br />

duvets, and everything else<br />

519-650-8820<br />

• Nebs Business Products Ltd.<br />

No setup fees online - Referral<br />

code C230<br />

www.payweb.ca<br />

• OE Canada Inc.<br />

Discounts on digital imaging<br />

solutions: scanning, copying,<br />

filing, faxing and MFP’s<br />

519-579-1463 ext. 203<br />

• Packet-Tel<br />

3 months free internet with a 1<br />

year contract<br />

519-579-4507<br />

• Prior Resource Group<br />

$500 credit towards your 1st<br />

permanent order, call today<br />

519 570-1100<br />

• PropertyGuys.com<br />

$100 <strong>of</strong>f any Full Service<br />

Listing<br />

519-208-6204<br />

• Recognition Rewards<br />

Enterprises<br />

Discounts available for<br />

members<br />

519-656-1066<br />

• Richard Quinnell - Mortgage<br />

We will pay for your home<br />

inspection, call Richard<br />

Quinnell<br />

519-658-5249<br />

50 Dickson St., First Floor, <strong>Cambridge</strong> 519.740.4615 www.waterlooregionsmallbusiness.com<br />

• Resource Library<br />

• Public Access Computers<br />

• Youth Programs<br />

Provincial Business Registra� on • Seminars • Centre Membership<br />

• SAAB Media<br />

Advertise on our network <strong>of</strong><br />

TV's across town for 4 weeks<br />

and get 2 weeks free.<br />

519-219-1922<br />

-• Sanderson Centre<br />

15% <strong>of</strong>f any ‘Sanderson Centre<br />

Presents Performance’<br />

ecox@brantford.ca<br />

msharpe@brantford.ca<br />

• Solution One Heating & Cooling<br />

10% discount to all members<br />

on service and repair.<br />

519-580-0176<br />

• TAHITIAN NONI<br />

25% <strong>of</strong>f for <strong>Chamber</strong> members<br />

519-622-9720<br />

• The Blitz 20 Minute Total<br />

Fitness For Men<br />

15% discount on monthly<br />

memberships<br />

519-624-0344<br />

• Tob Studios<br />

15% discount to all <strong>Chamber</strong><br />

Members for Website Design,<br />

Website Changes, Etc. Our<br />

website is www.tobstudios.<br />

com<br />

519-603-3433<br />

• Tutor Doctor<br />

10% <strong>of</strong>f any <strong>of</strong> our tutoring<br />

packages. Contact Ryan<br />

Moore.<br />

rmoore@tutordoctor.com<br />

http://tutordoctorca6-px.rtrk.<br />

ca/tri-cities/<br />

• Twinkle 'n' Shine<br />

50% Discount on every fourth<br />

Office/House Cleaning<br />

519-240-6658<br />

• Two Blonds and a Brunette<br />

10% discount for <strong>Chamber</strong><br />

members<br />

519-463-5129<br />

• U Are Beautiful<br />

15% discount on Hilites<br />

519-620-0033<br />

Winter 2011<br />

39


Active Reason Design<br />

Ben Haskins<br />

50 Second Avenue, <strong>Cambridge</strong> ON N1S 2C3<br />

(519) 623-7799<br />

http://www.activereasondesign.com<br />

activereason@gmail.com<br />

Alan Dollar Financial Ltd.<br />

Alan Dollar<br />

19 Canning Crescent, <strong>Cambridge</strong> ON N1T 1K2<br />

(519) 621-4689<br />

http://www.alandollar.ca<br />

alan.dollar@freedom55fi nancial.com<br />

Amberstone Accounting Service<br />

Amberlyn Hieblinger<br />

69 Jack Avenue Kitchener ON N2M 1Z9<br />

(519) 571-1938<br />

Accounting , tax preperation and bookkeeping.<br />

ahieblinger@amberstoneaccounting.com<br />

AML Communications<br />

Paul Campbell<br />

55 Pinebush Road Suite 300 <strong>Cambridge</strong> ON N1R 8R5<br />

(519) 623-8900<br />

Throughout its 20 year history AML Communications<br />

has grown by a simple formula; selling wireless<br />

technology one customer at a time, helping each<br />

customer grow with the possibilities that wireless<br />

communications have to <strong>of</strong>f er.<br />

http://www.amlcares.com<br />

pcampbell@amlnet.com<br />

APICS Ontario Grand Valley<br />

Kevin Hill<br />

1221 Weber Street East PO Box 25052 Kitchener ON<br />

N2A 4A0<br />

(519) 658-5151<br />

Provides education and training for Operations<br />

Management pr<strong>of</strong>essionals within an 80 km. radius <strong>of</strong><br />

<strong>Cambridge</strong>.<br />

http://www.apicsogv.org<br />

khill@conestogac.on.ca<br />

Audiolabs.ca<br />

Jim Farrell<br />

735 Burnett Avenue <strong>Cambridge</strong> ON N1T 1P1<br />

(519) 277-2465<br />

Home theater, Media room and Home automation<br />

systems design and installation specializing in high<br />

performance acoustics and audio implementation.<br />

http://www.audiolabs.ca<br />

jim@audiolabs.ca<br />

<strong>Cambridge</strong> Solutions Inc.<br />

Gerald Ford<br />

15 Stock Court <strong>Cambridge</strong> ON N3C 3R4<br />

(519) 658-8289<br />

Business Process Improvement Group: Supply Chain<br />

Mgt, Human Resources and Technology.<br />

http://www.csolutions.org<br />

grford@csolutions.org<br />

Care Solutions<br />

Carolyn West<br />

330 Christopher Drive <strong>Cambridge</strong> ON N1P 1C6<br />

(519) 212-2626<br />

Providing as-needed small business administrative<br />

support services, such as general <strong>of</strong>fi ce admin work,<br />

marketing, invoicing and collections. Customer database<br />

management, and customer follow up support.<br />

caresolutions@rogers.com<br />

NEW MEMBERS<br />

Dream Home Mortgages<br />

Sandra Hill<br />

420 Pinebush Road <strong>Cambridge</strong> ON N1T 1Z6<br />

(519) 651-1985<br />

Accredited mortgage pr<strong>of</strong>essional . License #11954-<br />

FSCO<br />

http://www.dreamhomemortgages.ca<br />

sandra2@sympatico.ca<br />

Eco-Shift Power Corp.<br />

Crystal Leng<br />

125 McGovern Drive Unit 12 <strong>Cambridge</strong> ON N3H 5L8<br />

(519) 341-5268<br />

Eco-Shift Power Corporation <strong>of</strong>f ers intelligent and<br />

innovative solutions to improve business operation by<br />

signifi cantly reducing energy and carbon footprint.<br />

http://www.eco-shiftpower.com<br />

cleng@eco-shiftpower.com<br />

Edit Design<br />

Edit Kasza<br />

18 Main Street 2nd Floor <strong>Cambridge</strong> ON N1R 1V4<br />

(519) 240-9242<br />

Custom kitchen and bathroom renovation.<br />

http://www.editdesign.ca<br />

toedit2002@gmail.com<br />

Exalt Developments<br />

Ed Evans<br />

200 Glamis Road <strong>Cambridge</strong> ON N1R 6T2<br />

(226) 218-0718<br />

Sports good brand distribution.<br />

evans.ed@exaltdevelopments.com<br />

Flexity Solutions<br />

Arnie Dzelme<br />

45 Vogell Road 8th Floor Richmond Hill ON L4B 3P6<br />

(905) 787-3527<br />

Computer products, consulting and pr<strong>of</strong>essional<br />

services.<br />

http://www.fl exity.ca<br />

arnie.dzelme@fl exity.ca<br />

Huntington Society <strong>of</strong> Canada<br />

Cyndy M<strong>of</strong>f at Forsyth<br />

151 Frederick Street Suite 400 Kitchener ON N2H 2M2<br />

(519) 749-7063<br />

The Huntington Society <strong>of</strong> Canada is a national<br />

network <strong>of</strong> volunteers and pr<strong>of</strong>essionals united in the<br />

fi ght against HD since 1973.The Huntington Society<br />

<strong>of</strong> Canada aspires to a world free from Huntington<br />

disease. The Society maximizes the quality <strong>of</strong> life <strong>of</strong><br />

people living with HD by delivering services,enabling<br />

others to understand the disease and, furthering<br />

research to slow and to prevent Huntington disease.<br />

http://www.huntingtonsociety.ca<br />

cm<strong>of</strong>f atforsyth@huntingtonsociety.ca<br />

Hy-Pro Plumbing and Drain Cleaning<br />

Alan Little<br />

191 Samuelson Street <strong>Cambridge</strong> ON N1R 1K2<br />

(519) 622-7770<br />

24 hour plumbing and drain cleaning services, alos<br />

replacing drains without digging.<br />

http://www.hypro-drains.com<br />

alittle961@aol.com<br />

Integrated Health Solutions by Tanya Morrell<br />

Tanya Morrell<br />

83 McMeeken Drive <strong>Cambridge</strong> ON N3C 4G7<br />

(519) 212-5697<br />

Elite Fitness Studio-Off ering our clients complete<br />

personalized lifestyle programming as the platform for<br />

achieving healthy lifestyle goals and living to the fullest.Tanya<br />

Morrell is one <strong>of</strong> K-W's top Personal Fitness<br />

Trainers and Nutritionists. She began training clients<br />

in 1994 when she co-partnered a fi tness facility. She<br />

has trained NHL hockey players, celebrities, marathon<br />

runners, triathletes, equestrian riders, and sports<br />

specifi c exercise enthusiasts. She has also trained<br />

clients with Lupus, Fibromyalgia, Diabetes and many<br />

ailments. Tanya is certifi ed through Can-Fit-Pro (PTS,<br />

NS), CPTN, <strong>Body</strong> Harmonics Pilates, Core Resist-a-Ball<br />

as well as Advanced Exercise Nutrition, Nutritional Sciences<br />

and Herbal Therapies certifi cations.<br />

Kleinstreuber General Contracting Inc.<br />

Brian Kleinsteuber<br />

20 Langford Drive <strong>Cambridge</strong> ON N1R 5S7<br />

(519) 621-4930<br />

I build the largest estate homes in the G.T.A.<br />

http://www.building4u.ca<br />

brian_kleinsteuber@hotmail.com<br />

Michelle Provost-RE/MAX Real Estate Centre<br />

Inc.<br />

Michelle Provost<br />

766 Hespeler Road <strong>Cambridge</strong> ON N3H 2C0<br />

(519) 716-7653<br />

Real Estate Agent representing buyers and sellers.<br />

http://www.theprorealtor.com<br />

michprovost@yahoo.ca<br />

Precept Insurance & Risk Management<br />

Wendy Watson<br />

231 Shearson Crescent Unit 105 <strong>Cambridge</strong> ON<br />

N1T 1J5<br />

(519) 623-1321<br />

Precept has a long history <strong>of</strong> excellence in providing<br />

customers with outstanding insurance products and<br />

service. It is this history that has worked as the foundation<br />

to allow us to provide unique insurance options<br />

to meet the needs <strong>of</strong> our clients.<br />

http://www.preceptgroup.net<br />

wwatson@preceptgroup.net<br />

Sentio Clinic<br />

Shannon Earnshaw<br />

7 Grand Avenue South Unit 106 <strong>Cambridge</strong> ON<br />

N1S 2L3<br />

(519) 267-7800<br />

Massage Therapy.<br />

http://www.sentioclinic.com<br />

sharon.earnshaw@sentioclinic.com<br />

Somerton Automotive Inc.<br />

Fred Somerton<br />

A1-333 Elgin Street North <strong>Cambridge</strong> ON N1R 7H9<br />

(519) 622-8700<br />

Automotive Service and Repair. Maintenance to most<br />

makes <strong>of</strong> light trucks/vans and cars. We provide an<br />

electrical diagnosis.<br />

somertonauto@bell.net<br />

40 www.cambridgechamber.com<br />

Winter 2011


The Canadian Clay and Glass Gallery<br />

Bill Poole<br />

25 Caroline Street North Waterloo ON N2L 2Y5<br />

(519) 746-1882<br />

The Clay & Glass is recognized nationally for its critically<br />

acclaimed exhibitions, lectures, classes, workshops<br />

and tours. It is also home to the popular Gallery<br />

Shop which features the work <strong>of</strong> over 150 Canadian<br />

artists. It's one <strong>of</strong> a kind, all the time.<br />

http://www.canadianclayandglass.ca<br />

director@canadianclayandglass.ca<br />

The Growth Coach<br />

Keith Peers<br />

210 Morningside Drive <strong>Cambridge</strong> ON N3H 4R8<br />

(519) 650-9030<br />

Growth Coach® is the leader in business coaching<br />

with the single purpose <strong>of</strong> helping to drive the success<br />

and balance the lives <strong>of</strong> small business owners.<br />

http://www.thegrowthcoach.com<br />

k.peers@thegrowthcoach.com<br />

The Valley Group( St. Mary's) Inc.<br />

Robert Harris<br />

1600 River Road East Kitchener ON N2A 4K8<br />

(519) 895-2322<br />

Resort attraction based amusement devices.<br />

http://www.chicopeetubepark.com<br />

bharris@chicopeetubepark.com<br />

www.cambridgechamber.com<br />

NEW MEMBERS<br />

Tob Studios<br />

Jennifer Robins<br />

195 Yellow Birch Drive Kitchener ON N2N 2P1<br />

(519) 603-3433<br />

Web design consultation for design, Seo , Google<br />

adwords/analytics.<br />

http://www.tobstudios.com<br />

jennifer@tobstudios.com<br />

Trillium Talent Resource Group<br />

Denise Methot<br />

244 Water Street North <strong>Cambridge</strong> ON N1R 3C1<br />

(519) 620-9683<br />

http://www.trilliumhr.com<br />

dmethot@trilliumhr.com<br />

University <strong>of</strong> Guelph Co-operative Education<br />

& Career Services<br />

Carole Shirley<br />

50 Stone Road 3rd Floor University Centre Guelph ON<br />

N1G 2W1<br />

(519) 824-4120<br />

Co-operative Education & Career Services at the University<br />

<strong>of</strong> Guelph supports employers with their hiring<br />

needs by <strong>of</strong>f ering free, online, job postings and access<br />

ot recent graduates from over 100 programs and<br />

18,000 undergraduate students. Of these nearly 2,000<br />

students in 40 diff erent Co-op programs are available<br />

(ranging from <strong>Commerce</strong> to Engineering, to Physical,<br />

Social and Applied Sciences).<br />

http://www.recruitguelph.ca<br />

cshirley@uoguelph.ca<br />

Video Gems Productions<br />

Tom Di Risio<br />

2380 Wyercr<strong>of</strong>t Road Unit 4B Oakville ON L6L 6W1<br />

(905) 844-1905<br />

We <strong>of</strong>f er superior videos utilizing state <strong>of</strong> the art<br />

equipment to create a work <strong>of</strong> art that can be experienced<br />

several times over. Our non-linear avid editing<br />

suite can handle the most complex jobs by using<br />

cutting edge digital special eff ects.<br />

http://www.videogems.ca<br />

info@videogems.ca<br />

Weigh Point Inc.<br />

Gerald Simons<br />

55 Fleming Drive Unit #4 <strong>Cambridge</strong> ON N1T 2A9<br />

(519) 622-7922<br />

Weigh Point is a leading manufacturer and supplier<br />

<strong>of</strong> innovative and aff ordable weighing solutions for<br />

a wide range <strong>of</strong> industries and applications. Use our<br />

website to fi nd in depth information about our products<br />

and their applications for various industries.<br />

http://www.weighpoint.com<br />

info@weighpoint.com<br />

Wildeboer Dellelce LLP<br />

Carolyn Musselman<br />

187 King Street South Suite 205 Waterloo ON N2J 1R1<br />

(519) 741-8708<br />

Law Firm.<br />

http://www.wildlaw.ca<br />

cmusselman@wildlaw.ca<br />

Winter 2011<br />

41

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