Annual_Report_2016-web

Building HOPE
Changing LIVES
2016 Impact Report
SOUTH SHORE
MENTAL HEALTH

South Shore Mental Health • 1
Building
Hope,
Changing
Lives
Our Mission
South Shore Mental Health is committed to building hope and changing lives to improve the quality of life
of children, families, and adults. We assist individuals in reaching their full potential through integrated
services that are innovative, evidence-based, and culturally competent.
Who We Are
South Shore Mental Health (SSMH) is a private non-profit organization serving Boston, the South Shore,
and Southeastern Massachusetts. We provide services to 16,000 clients annually in the areas of education,
treatment, and recovery.
SSMH has been a community-based service provider since our beginnings as a child guidance center
in 1926. Our integrated system of care provides the range of services necessary to meet the needs of
individuals and families suffering from a variety of mental health and developmental issues. We offer
evaluation and counseling, medication services, case management, outreach, 24-hour emergency
services, stabilization beds, early intervention for infants and toddlers, specialized intensive day and
evening programs, supported employment for young adults, and residential living opportunities. Through
partnerships with many healthcare organizations, our reach extends beyond the behavioral health
community. We are also a training site for advanced-degree students in social work and psychology.
Continuity of care is a core value at SSMH. Our comprehensive, community-based agency affords
immediate access to a wide variety of services and supports. Individuals and families experience a
seamless system of care in which each service or program is an integral part of the continuum that
provides clients with the supports they need to reach their potential.
Building Hope, Changing Lives
Building Hope, Changing Lives

2 • Building Hope, Changing Lives
Letter from the Chair • 3
Message
from the CEO
Letter
from the Chair
Dear Friends,
Dear Friends,
Several months ago, I announced that after 35 years as President and CEO of South Shore Mental Health, I will retire
in 2017. This was, as many of you know, not an easy decision for me. I have always loved my job and I appreciate
how fortunate I have been to work with so many dedicated and talented people, both within and outside of this
wonderful organization.
It seems like yesterday that I was assigned to South Shore Mental Health in 1971 as Area Youth and Drug Coordinator
for the Department of Mental Health (DMH). Later, as DMH Area Director, I developed the successful application
to the National Institute of Mental Health that established our organization as a comprehensive community mental
health center, operating many of the programs that continue to this day.
When the South Shore Mental Health Board of Directors offered me the position of CEO in 1982, I was excited to
take on the challenge of transitioning the agency from an outpatient clinic serving three communities to a regional
provider of choice for children, teens, and adults living with mental health conditions. Building upon the success of
our early childhood program, we steadily expanded our commitment to mental health treatment and services, and
today, we serve more than 16,000 clients annually from Boston to Cape Cod.
As I reflect on the innovative ways that SSMH has built hope and changed lives for so many during my final year as
CEO, I am proud to share with you a selection of highlights from our 2016 fiscal year (July 1, 2015 – June 30, 2016).
On behalf of the children, teens, and adults we serve, I thank you for your interest and your ongoing support of our
important work.
Sincerely,
Harry Shulman
Building
President and CEO
P.S. During the coming months, I look forward to ensuring a successful transition in leadership and assisting the
next CEO in assuming the responsibilities of this outstanding organization.
This past year was indeed a year of innovation for South Shore Mental Health!
During a time when acknowledgment of mental illness as a treatable medical
condition continued to grow, we reaffirmed our mission and strengthened
commitment to our clients by embarking on new partnerships and implementing
unique, evidence-based treatment programs designed to promote and facilitate
recovery.
South Shore Mental Health’s clinicians worked with more than 16,000 clients in
FY 2016. Driven by their quest to improve the lives of children, teens, and adults
living with mental health conditions, they met in homes, schools, temporary
housing, outpatient clinics, day, residential and crisis treatment locations as well
as other community settings. With the goal of providing the best opportunities for
success, our clinicians reached out to clients where and when it worked best for
them and for their families.
In 2016, SSMH also strengthened its commitment to the Institute for Healthcare
Improvement’s Triple Aim Initiative. Centered on optimizing health system
performance, the initiative focuses on quality measures to improve the client
experience, improve health outcomes, and reduce per capita costs. This initiative
provided the framework for many of our programs in FY 2016, and we’re pleased
to share highlights of this innovative work in the pages that follow.
I know I speak for the entire Board of Directors, SSMH team, and friends and
supporters of this dedicated organization when I say we are sad to see Harry
Shulman retire. His commitment to our clients has been the focus of his entire
professional career, and we thank him for a lifetime of leadership and advocacy.
Although we can never replace Harry, the Board will do its very best to find an
excellent successor to build upon the solid foundation he has created with such
devotion.
HOPE
Laurie Allen
On behalf of the Board of Directors and all those impacted by our organization’s
programs, I thank you for your support and for helping us make a positive
difference in the lives of so many deserving clients.
Sincerely,
Tracey Phelan
Chairperson
Executive
Committee
Tracey Phelan
Chairperson
Gene O’Neill
Vice Chairperson
Harry Shulman
President
Stephen A. Wojcik
Treasurer
Chris Fitzgerald
Clerk
Directors
Paul G. Curtis
Robert T. Daley
David F. McCarthy
Anna Marie McReynolds
George A. Rodriguez
Sandra Slavet
John J. Zawilinski
Thomas F. Collins,
Director Emeritus

4 • Building Hope, Changing Lives
Milestones • 5
M I L E S T O N E S
Guidance
Center of
Quincy opens
to provide
mental health
services to
young
children.
Wollaston Day
Treatment
Program opens,
serving clients
coming out
of Medfield
State Hospital;
evolving into
Discovery Day
Treatment.
Adult day and
residential
treatment
programs
open in Quincy.
Bayview
Associates
Counseling
outpatient
clinic opens in
Quincy.
Bayview
Associates
Counseling
outpatient
clinic opens in
Plymouth.
Patriot Ledger
designates
SSMH as
recipient for
Lend A Hand
Program.
Program of
Assertive
Community
Treatment
(PACT)
launched.
SSMH
partners
with Quincy
Police
Department
on Jail
Diversion
Program.
SSMH acquires
North River
Associates
outpatient
counseling clinic
in Marshfield
and begins
offering
Dialectical
Behavior
Therapy (DBT).
Step One
campus for
children with
developmental
disabilities
opens in Quincy.
SSMH among
first behavioral
healthcare
providers in MA
to introduce
comprehensive
electronic health
record.
Dr. William
Beardslee
and Children’s
Hospital-Boston
collaborate
with SSMH to
adapt Family
Talk Preventive
Intervention
program for use
with In-Home
Therapy (IHT).
Beth Israel
Deaconess Hospital-
Milton partners with
SSMH to develop
enhancements
for Emergency
Department patients
with mental health
and substance abuse
issues.
Linburn Fund
established with
$50,000 gift from
retired SSMH
psychiatrist
Dr. Geoffrey Linburn.
Bayview
Counseling
Associates,
Quincy offers
Dialectical
Behavior Therapy
for adolescents
and adults.
1926 1950’s 1960’s 1970’s 1980’s 1990’s 2002 2007
2008 2009 2012 2013 2014
2015 2016
Center begins
early
intervention,
treatment, and
education
programs for
children with
developmental
disabilities.
SSMH selected
as training site
for American
Psychological
Association’s
Accredited
Doctoral
Internship in
Clinical
Psychology.
SSMH receives
federal
designation
as community
mental health
center.
Emergency
Services
Program
opens doors to
children, teens,
and adults in
crisis.
Bayview
Associates
Counseling
outpatient
clinic opens
in Wareham.
Delivery
of mobile
clinical
services
expanded
to include
Boston.
SSMH adds
Children’s
Behavioral
Health Initiative
(CBHI) In-Home
Therapy and
Therapeutic
Mentoring
services to
available
offerings.
CBHI and
clinical
outreach
services
extended to
Southeastern
MA.
SSMH clinicians
certified to
provide Mental
Health First Aid
USA training.
SSMH opens doors
to Peer-to-Peer
Program, offering
clients support
on weekends and
holidays.
Expansion of care
management
services with
implementation of
the Here-for-You
program.
LIVES

8 • Building Hope, Changing Lives
Client Portal
The addition of a Client Portal to the agency’s Avatar electronic health record in 2016 was a significant benefit
for South Shore Mental Health’s clients. Enabling them to connect with SSMH clinical staff via secure e-mail, the
portal also allowed clients to view their clinical summaries, problem lists, medication histories, and demographic
information. It also enabled them to set up automatic appointment reminders through text messaging and e-mail.
As one of the first behavioral healthcare providers in Massachusetts to introduce an electronic health record, we are
proud to offer this benefit to our clients. As use of the portal grows, clients will also be able to view lab results and
check upcoming appointments, as well as schedule new appointments.
Hundreds of clients have
registered to use the
client portal since it was
introduced less than a
year ago.
Improving the Health of Populations
Improving the Health of Populations • 9
In partnership with Beth Israel Deaconess Hospital-Milton, substantial progress has been made in the addition and
utilization of a behavioral health-sensitive treatment area within the hospital’s emergency department (ED). This vital
collaboration, made possible with a two million dollar grant to BID-Milton from the Massachusetts Health Policy
Commission, focuses on improving the continuum of patient care by strengthening ties among behavioral health
providers, primary care physicians, schools, and other community-based treatment organizations.
With capability for telehealth psychiatric assessments that facilitate diagnosis and treatment recommendations,
the initiative supports a South Shore Mental Health team including crisis assessment clinicians, a behavioral health
navigator, and certified peer specialists. All are dedicated to providing clinical, supportive, and follow-up services to
behavioral health patients within BID-Milton’s Emergency Department, primary practice building, and other locations
across the campus and community. Since the program inception, patient stays (boarding) in the ED have decreased by
25%.
We are honored to be working hand-in-hand with the hospital, recognizing that when we combine resources and
take advantage of each other’s strengths, much can be accomplished. With our collective responsibility to improve
the lives of behavioral health patients, we are strengthening our partnership and continuing on our quest to increase
access to the appropriate level of care for all patients, where and when it is most needed.
“This new area will improve the response to behavioral health crises in the community, as well as reduce the length of time
patients may spend in the emergency department awaiting assessment and referral to treatment. Overall, it will help us
improve the quality of care for this under-served patient population while reducing inpatient hospital utilization and costs.”
– Dr. Ashley Yeats, Vice President of Healthcare Quality and Chief Medical Officer, BID-Milton
Our clinicians sent nearly
2,000 appointment
reminders via email or
text in 2016.
CLIENT
BID-Milton Hospital President/CEO Peter Healey cuts the ribbon to celebrate the opening of the enhanced emergency
Experience
department. Joining him (left to right) SSMH VP Sherry Ellis, BID-Milton’s Dr. Ashley Yeats, Cindy Paige and Sheri Wheeler.

10 • Building Hope, Changing Lives
Mental Health First Aid
was a busy year for our Mental Health First Aid USA instructors. Certified to provide
2016 training in both the adult and youth programs, South Shore Mental Health’s clinicians
trained nearly 200 parents, teachers, police department personnel, and other community groups
and organizations eager to learn how to address a mental health emergency.
The curriculum, which is designed to promote an understanding of various mental illnesses and how to recognize
someone in distress, outlined an action plan for reaching out, offering comfort, and knowing where to turn for
help when needed. Through role-playing and other hands-on activities, participants have opportunities to practice
what they learn throughout the training.
We are pleased to have several dedicated clinicians counted among the country’s more than 10,000 certified
Mental Health First Aid USA instructors. As attention to mental health care continues to rise, so does interest
in the program, and with one in five Americans estimated to face a mental health issue in any given year, the
possibility of knowing someone in need of help is very real. Participants in the program may hope there is never
a need to be called upon, but it is reassuring to know that with the right understanding and knowledge, they are
prepared to lend a helping hand.
SSMH’s Mental Health First Aid USA training was featured on WBZ-TV/CBS Boston’s
Matters of the Mind Series
C linical Psychology
Doctoral Internship Program
Following the path of those before them, students in our 2016 Clinical
Psychology Doctoral Internship Program made great strides, both with us and
elsewhere in the field.
Chosen from more than 130 hopeful applicants, six students were accepted
into the program after a lengthy application review, interview, and National
Match process. The year’s interns hailed from Fielding Graduate University,
St. John's University, University of Massachusetts-Boston, George Washington
University, Regent University, and University of Indianapolis.
Throughout the program, interns worked alongside experienced psychologists,
social workers, psychiatrists, clinical nurse specialists, and regional and
renowned experts whose multi-disciplinary approach to treatment offered
insight that was ideal for clinicians in training. Clinical seminars, supervision by
licensed staff, client casework, and agency-wide training also afforded students
opportunities for learning and growth that were invaluable to their preparation
for careers in clinical psychology. As is often the case, many of our 2016 interns
are continuing on with us for their post-doctoral year and some will end up
staying on board as well-trained licensed staff at SSMH.
We are proud to serve as a training site for tomorrow’s clinicians and look
forward to welcoming the next generation of interns determined to make a
positive difference for children, teens, and adults living with mental health
conditions.
Clinical Psychology Doctoral Internship Program • 11
Building
Canton Public Schools Health Services Team recently completed Youth Mental Health First Aid training
presented by SSMH Director of Training Kathleen Bambrick.
South Shore Mental Health's clinical psychology doctoral internship program
is a member of the Association of Psychology Postdoctoral and Internship
Centers (APPIC) and has been accredited by the American Psychological
HOPE
Association (APA) since 1963, making it one of the oldest accredited
psychology internships in the country.

12 • Building Hope, Changing Lives Here-for-You Program • 13
Reducing
the Per Capita Cost
of Healthcare
South Shore Mental Health’s collaboration with Manet Community Health Center continued to place dedicated
clinicians within the center’s three locations in FY 2016. Facilitating the timely exchange of information, referrals, and
communication with other providers, this alliance is part of a growing trend toward the integration of behavioral
health and primary care practices.
Conditions such as depression and anxiety prompt more than 60% of primary care visits, yet many doctor’s offices
are not traditionally equipped to address these and other mental health issues. By incorporating behavioral health
providers into the Manet practice in 2016, doctors were able to connect patients with a South Shore Mental Health
expert prepared to meet with them, make assessments, and provide care recommendations that focus on both
physical and mental health.
Recognizing that mental health conditions have a significant effect on a patient’s overall health and can often
disrupt treatment, the integration of SSMH’s behavioral health care and Manet’s primary care services is a logical
fit. We are excited to be working with Manet as one of their behavioral health partners and look forward to working
together to reach an even greater population.
SM
Here-for-You Program
Since our participation in the Here-for-You SM Program began in the summer of 2016, South Shore Mental Health’s
new patient care coordinators have been working with more than 50 MassHealth clients who are suffering with
psychotic or bi-polar disorders. A pilot program launched by Neighborhood Health Plan (NHP) and Beacon Health
Options, Here-for-You aims to reduce emergency room visits and acute hospitalizations by providing clients with the
support they need to transition between physical and behavioral health care appointments as well as navigate daily
life.
SSMH’s patient care coordinators met with clients in their homes and other community settings in 2016 to assess
their needs, set health goals, and ensure follow through on comprehensive treatment plans that were developed in
conjunction with primary care doctors, outpatient providers, hospital teams, and other health experts. Knowing that
adherence to treatment is more difficult when a client’s basic needs are not being met, care coordinators also helped
patients secure housing, transportation, employment, and everyday necessities such as food and clothing.
Providing a vital link in the communication and coordination of this vulnerable group’s treatment, the Here-for-You
program has helped clients who might otherwise fall through the cracks to stay on the path to recovery. We are
pleased to be involved in the early stages of this pilot program and are eager to see what the next year brings.
“Mental health disorders can complicate the care of patients with chronic medical conditions like diabetes or heart
failure. Someone who’s depressed and overwhelmed is less likely to monitor his or her health and remember to
take medications, which often results in increased hospitalizations and trips to the emergency room. We know that
treating depression can improve outcomes which will reduce these visits, help patients feel better, and reduce the
costs of healthcare.”
- Dr. Russ Phillips, Director of the Center for Primary Care Harvard Medical School
“The Here-for-You program has helped me a lot by boosting my confidence — to be able to schedule
LIVES
and get rides to my appointments. Having someone to come talk to me has helped me just get out of
bed! It has been a tremendous help for me.” – Here-for-You program client

14 • Building Hope, Changing Lives Fundraising Events •15
Fundraising Events
Fundraising Events
Thursday, May 5, 2016 marked the fifth anniversary of South Shore Mental Health’s Building Hope, Changing Lives
Breakfast, our signature fundraising event. Made possible by our generous sponsors, this annual event drew friends,
volunteers, supporters, and corporate partners who gathered with us to celebrate the success of our clients and
help raise funds to support SSMH programs and services.
Highlights of the morning included comedian and mental health advocate Amy Tee who enlightened and entertained
us with her story of overcoming and living successfully with a mental health condition. The event also afforded us
the opportunity to thank long-time friend and recently retired Patriot Ledger Editor Chazy Dowaliby, who as the
driving force behind the newspaper’s holiday Lend A Hand initiatives, helped raised more than $150,000 annually
from readers eager to make a difference in the lives of our clients.
For her dedication and commitment, Chazy was presented with SSMH’s Partner-in-Caring Award, along with
corporate partner and champion event sponsor Eastern Bank. Journalist Bree Sison also received a Partner-in-Caring
Award for bringing attention to our programs through her Matters of the Mind news segments on WBZ-TV/CBS Boston.
Back by popular demand, South Shore Mental Health’s Wine Tasting Fundraisers took place on October 1st, 2015 and
April 14th, 2016. Hosted by Port 305 Restaurant and Mix 104.1’s Kennedy Elsey, the Marina Bay events raised funds
to provide basic necessities for clients who are struggling. They also brought new friends to us, eager to learn more
about the work we do and how they can help us with our mission.
Radio personality Kennedy Elsey served double duty for the festivities as both guest speaker and auctioneer. An
advocate for South Shore Mental Health and those living with mental illness, Kennedy stressed the importance of
acknowledging the need for help and emphasized that with treatment, living productively with a mental health
condition is possible. Guests of the fall event listened as SSMH Peer Support Specialist and former client Ellen
Macozek shared the challenges of going through—and staying in—treatment for individuals with serious mental
health conditions who can barely make ends meet.
It is these clients and their families who benefitted directly from our 2016 wine tasting events. Proceeds were used
to purchase food, clothing, shelter and other essentials that when lacking, make an already difficult path to recovery
even harder. We are fortunate to have the support of so many friends like Port 305 proprietor Kristie Henrikson, who
graciously donated the food and her beautiful function room for our FY 2016 wine tasting events. Along with her
wine purveyors who donated the fine wines, Kristie helped up raise much-needed funds to make an immediate and
positive impact on our clients, and for that we are infinitely grateful.
Because she was given a proper diagnosis
and treatment for bipolar disorder, Amy
Tee is thriving and happier than ever!
Bob Rivers, Eastern Bank Chairman and CEO with Harry Shulman.
Since 2010, Eastern Bank has been a trusted partner and friend to SSMH.
Their belief in our mission and investment in our work has fueled our
expansion and helped us provide access to care for a growing number
of clients each year. They have also provided us with numerous grants
that funded projects including the renovation and expansion of the
Mollie Hirshberg Learning Center, serving infants and toddlers of our
Step One Program.
Peter Castello and Kennedy Elsey
Dianna Mullen and Nancy Dolan
Fundraising
Harry Shulman with Partner-in-Caring award winners
(L to R), Eastern Bank (Matthew Osborne), Bree Sison
and Chazy Dowaliby
Marsh & McLennan Agency’s Bob Daley,
EVENTS
Janice Belmonte and Dan Butler
“By shining a light on our programs and the clients we serve, Bree and Chazy have helped spark the conversation
about mental illnesses as treatable physiological conditions. With their support and the support of key partners like
Eastern Bank, we are able to make a difference for a growing number of children, teens, and adults each year.”
- Harry Shulman SSMH President/CEO
Fundraising
Ferguson and Harry Shulman
Monique Souza, Doreen Draheim, Debbie
Barrett, Johanna Stella and Julie Gillis
MJ VonIderstein, Connie LoGuidice, Joyce
Jordan, Loraine Foley and Kathy Paolucci
EVENTS
Port 305 Event Coordinator Shannon
“I wouldn’t be here without South Shore Mental Health.”
– Kennedy Elsey, Mix 104.1 Radio Personality and SSMH Client

16 • Building Hope, Changing Lives
Ellen’s Story
My name is Ellen Macozek, and I am a person who lives with a mental health
condition. Thanks to South Shore Mental Health, today I’m living a productive
life and am able to provide for myself, but it wasn’t always this way. I know full well
how it feels to be without the bare necessities to get through the day.
I was a client of South Shore Mental Health for more than 15 years, attending one
of their day treatment programs and receiving other services as well. During that time, I struggled to survive,
and there were many times that I had to choose between paying my rent, buying food, or paying for the
medications I needed to stay well. I was not unlike so many clients today, who cannot make ends meet and
often miss their therapy appointments because they cannot afford the bus fare.
After 15 years as a client, I went to work for my brother who took a chance on me after being out of the
workforce for almost 20 years. What began as a five-hour-per-week office job turned into a full-time position
working 10 hours a day, six days a week. After nine years, I decided it was time for a change, and that’s when
I joined SSMH as a peer support specialist on the Program for Assertive Community Treatment (PACT) team.
Although I knew nothing about the role when I interviewed, I felt empowered immediately when I was offered
the job and realized that I would no longer have to hide my mental health condition.
Being a role model and showing that there’s a life of possibilities beyond a mental health diagnosis began
a new chapter for me. I enjoyed my job, continued to grow, and began to gain respect within the recovery
community. After five years, I went to work for the state providing support in an emergency services program
within a community crisis stabilization unit. What I’ve experienced is both sad and maddening. Many clients
have only the clothes on their backs and nowhere to live. With these hurdles, getting to and staying in
treatment for a mental health condition is almost impossible.
There are so many small ways that we can make a difference. Helping a client pay for medication, a haircut, or
doing a favor for someone can be huge. During my darkest time, I bounced a rent check and was terrified of
becoming homeless once again. I reached out frantically to my case manager who arranged to have a check
sent directly to my housing complex and even covered the bounced check fee. I had no idea that SSMH had a
fund for client emergencies and I was extremely grateful!
Since starting my position with the state, I’ve returned to school part time to finish my college degree in
Human Services. I was recently awarded an academic scholarship at the recommendation of my professor and
I hope to go on and get a master’s degree. For so long, I thought I would be “just a mental patient” for the
rest of my life, but thanks to the support of SSMH and others, I have been able to overcome my struggles and
continue to work at being the best I can be. I just happen to have a mental health condition, and now it’s my
turn to give back.
Our Supporters
In the first full year since its introduction, the Linburn Fund has
impacted the lives of more than 20 SSMH clients, positioning many
today to give back tomorrow by helping someone else in need. The
fund was established in March of 2015 with a donation of $50,000
from long-time SSMH psychiatrist Dr. Geoffrey Linburn, a believer
in the pay it forward philosophy. Designated to support activities,
education, and training that influence a client’s treatment, improve
his or her life, and offer an opportunity to make a positive impact,
funding in FY 2016 was granted to children, teens, and adults
hopeful for a chance to better themselves but unable to accomplish
their goals without help.
The introduction of the Linburn Fund as a potential resource has
given our clinicians the opportunity to broaden their focus when
working with clients on the development of their treatment plans.
Enabling them to look beyond the immediate future, the fund
provides the chance to set long-term goals that would not be
realistic without financial assistance.
Dr. Geoffrey Linburn
Our Supporters • 17
Whether granted to a single mom to return to school, or bestowed upon a teen who has overcome his challenges
to receive a teaching scholarship, gifts from the fund are positioning our clients to pursue their aspirations and
give back through gestures big and small. The realization that the generosity of a complete stranger is the driving
force behind their good fortune only strengthens their determination to succeed and inspires them, as Dr. Linburn
envisioned, to make a positive impact on another life.
We are humbled by Dr. Linburn’s gift and proud to play a vital role in furthering his mission. While it may not be
tomorrow, we are confident that those who have benefitted from the fund will give back one day by paying it
forward for a deserving child, teen, or adult just like them, in need of a helping hand and an opportunity.
“To serve and sustain those with modest means and help them become productive is my hope for this fund.”
– Dr. Geoffrey Linburn
“Since my client began attending camp, he’s doing better socially than I’ve ever seen. His counselors
report that he’s engaged, making friends, and playing games. He’s even participated in sports which
is rare for him. During his first week, he connected with other campers, spent time swimming, and
caught a fish! For a kid who’s been socially isolated and very depressed, this is a huge leap for him. He
seems to be learning coping skills and also getting reinforcement to help with his self-esteem. I am so
thankful that this client has the opportunity to have these experiences! I’m very hopeful that this will
lead him to connect with others and engage in life so that it becomes more fulfilling to him. He would
never have been able to have these experiences without the help of the Linburn Fund. Please let the
donor know that, as a clinician, I thank him so much for his generosity.”
-SSMH clinician
Building Hope, Changing Lives
Building Hope, Changing Lives

18 •Building Hope, Changing Lives Our Donors • 19
Donors (continued)
Brian Miller
Todd Tweedie
Thank You Thank You Thank You
Douglas Farrington
Roxanne Molina
Daniel Vayda
Shawn Fernandes
Sally Monroe
Jessica Vivieros
Mary Fielding
Dulcelinda Monteiro
Mary Jean Vonlderstein
The continued generosity of the Mollie Hirshberg Foundation ensured that sufficient classroom and playground
Loraine Foley
Carol A. Moylan
Sheila Walsh
supplies were available for the many deserving infants, toddlers, and families enrolled in our Step One Early
Donna Fridgen
Cindy Mullen
Aleksandra Wantke
Intervention Program.
Robert Gibson
Lizanne Murphy Higgins
Karen Ward
Marian Girouard-Spino
Cynthia Nelson
Richard Ward
Through a grant from the Bennett Family Foundation, more than 200 local-area school personnel, community
Roberta Goldman
Jay Nuss
Stephanie Ward
center staff, law enforcement officers and members of the general public participated in Youth Mental Health First
Kevin Greene
Andrew C. Oatway
Jean Weiss
Aid USA training for free.
Robert Griffin
Marisa O’Boyle
Matthew Whalen
Gerard Guarnotta
Gene O’Neill
Joan Williams
With the help of a catalyst grant from the Blue Cross Blue Shield of MA Foundation, South Shore Mental Health
Daniel Hall
Elizabeth O’Sullivan
Mary Woicik
embarked on an agency-wide strategic planning project to identify goals and objectives that will chart the course for
Jeanne Hall
Stephanie Ozanian
Stephen A. Wojcik and Jean Jackson
our organization for the next five years.
Toni Hall
Vincent Panetta
Wan Wu
Marybeth Hasenfuss
Kathleen Paolucci
Ashley Yeats
The Edwin Phillips Foundation allowed us to provide financial assistance to young clients in Marshfield and other
Jennifer Hayday
Deb Pasquale
John Zawilinski
cities and towns throughout Plymouth County. Support from the foundation covered the costs of therapeutic
Thomas Hickey
Victoria Perkins
programs, services, and equipment needed for clients up to the age of 21.
David Hicks
Debra Peruzzi
Corporate Partners
Andrea Holleran
Joanne Falzone and Peter Cherubini Arbour Health System
The John and Eunice Morrison Charitable Foundation grant supported more than 50 clients who lacked the
Pamela Houghton
Tracey Phelan
ARS Restoration Specialists
resources to provide basic essentials for their families. The foundation’s gift covered expenses including food,
Kristy-Lee Jean-Pierre
Gary Phillips
Beth Israel Deaconess Hospital - Milton
clothing, back-to-school supplies, and rent security deposits, enabling clients to move their families from shelters. It
Minghui Johnson
Kevin Pierce
Bournewood Health Systems
also helped with the purchase of furniture for a client whose belongings were lost in an apartment fire and allowed
Joyce Jordan
Richard Pierce
Burgin Platner Hurley Insurance Agency, LLC
several clients to enroll in English language classes at no charge to them.
Lawrence Kahn
Rich Piltch
Comcast Business Solutions
Amy Katz
Peter Quintiliani
Eastern Bank
Donors
Robert L. Keighton
Peter Racicot
Fallon Ambulance
Mary Kernan
Craig E. Richardson
Fiduciary Trust Company
Dr. Shirnett Khorran-Gajaraj Elaine and Paul Rinella
G & W Foundry Corp.
July 1, 2015 - June 30, 2016
Thomas J. King
Kimberly Ring
HUB International Brewer & Lord
South Shore Mental Health gratefully acknowledges the many individuals, businesses, corporate partners, and
Doug Knowles
George A. Rodriguez, Esq.
ICentrix Corporation
sponsors whose generosity in FY 2016 enabled us to provide innovative treatment programs and services to the
Thomas Koch
Conor Ryan
Intervale Technologies
children, teens, and adults in our care.
Clay Kotai
Pete Salamanca
Jack Conway & Company
Linda Kuramoto
Paul Shaw
Krokidas & Bluestein
Beth Altman and Steve Perlmutter Linda Borghi
Lauren Crook
Margaret and Ronald Leaman Harry Shulman
Kronos Inc.
Danielle Adamson
Lisa Braude
Maryellen Crosse
Ellen Leiter
Richard and Lisa Silva
Manet Community Health Center, Inc.
Robert Adkisson
Abigail Buchhalter
Gerald and Jeanne Curtis
Lisa Levey
Tina Silva
Marsh & McLennan Agency-NE
Maura Allison
John Bulman
John Curtis
Constance LoGuidice
Sandra Slavet
MassMutual
Kelly Ann Amato
Michael Bulman
Paul Curtis
Pat Ludwig
Karl Smizer
McLean Hospital
Vittorio Artiano, Jr.
Patricia Burke
Rebecca Curtis
William and Ann MacDonald Monique Souza
Netsmart Technologies
Fanta Atkinson
Daniel Butler
Susan Curtis
Ellen Macozek
Johanna Stella
Pannell Kerr Forster, PC
Marie-Anne and Lawrence Baker Margaret Carr
Denise Daley
Louise Marchionne
Jeff Stone
Philadelphia Insurance Companies
ThankYOU
Robert Baker
Lucille Cassis
Robert Dandrow
ThankYOU
Brooks Martin
Jill Sutton
Quincy Credit Union
Susan Baker
Jen Castello
Stephen P. DesRoche
Ryan Martin
Brian Sweeney
Quincy Mutual Fire Insurance Co.
Sheryl Balchunas
Peter Castello
Robyn Digangi
Cidalia Massih
Carol Tally
Readers of the Patriot Ledger
Kathleen and Ken Bambrick
Carol Charpentier
Nancy Dolan
Paul McCourt
John Tarantino
Reliable Courier Services, Inc.
Chris Banwarth
Rosemary Chelio
Bob Donovan
Rachael Lee McCowen
Jose Tarrio
Roche Brothers Supermarkets, Inc.
Jenn Barry
Candra Cho
Chan Doshi
Robert McCrystal
Amy Tee
Rockland Federal Credit Union
Brian Bartkus
Samantha Clark
Chazy Dowaliby
Pete McManus
Brian Thomas
South Shore Hospital
William Beardslee
Mark Clayman
Adelina Dubuisson
Nancy McNulty
Bob Tisei
State Street Bank
Matthew Beintum
Ronald Cleaves
Sherry Ellis
Ryan McTaggart
Louis Tobia and Anne Umana Stephco Cleaning Systems, Inc.
Ruth Blackwell
Janet M. Clifford
Audrey Ely
Tom Mecsas-Faxon
Dean Tsapatsaris
The Conrad Group, Inc.
Richard Booth
Robert S. Conrad
Robert Ernst
Philip Mei
Paul Turano
Toshiba Business Solutions

20 •Building Hope, Changing Lives
Corporate Partners (continued)
TriCore Solutions
Tufts Health Plan
W.B. Mason Co., Inc.
Williams Coal & Oil Company
Yellow Cab of Quincy Inc.
Foundations
Arbella Charitable Foundation, Inc.
Blue Cross Blue Shield of MA Foundation
Coalition for Charitable Choice
Eastern Bank Charitable Foundation
John & Eunice Morrison Charitable Foundation
Maurice and Anne Makepeace Family Foundation
Mollie Hirshberg Foundation
Quincy Rotary Club
The Bennett Family Foundation
Memorial Gifts
Mr. and Mrs. James Autio
Stephen and Judy Ballirano
Ms. Mary Ann Buote
Nancy and Daniel Campbell
Chex Finer Foods
Ms. Mary Cohane
John P. Comer
Nancy Cook
Jacqueline Crowell
Jane and Jim Curran
Mrs. Phyllis Fazzio
Mr. and Mrs. Thomas Gibbons
Michele and Paul Greeley
Frances and Edward Karas
Julie Lynch
Deloris Malcolm
Marie and Michael Mignosa
Janet and Dennis Oberg
Mary and Walter Pecevich
Mr. and Mrs. Samuel Rapp
Scott Forbes and Regina Ventre
Donna Ross and Richard Marcotte
Mr. and Mrs. David Thompson
Matthew David Tobin Memorial Fund
Judith and John Valatkevicz
Virginia and David Weisman
Maureen Williams
Thank
In-Kind Donors
Alpine Restaurant Group
Andy’s Angels and Markings, Inc.
ARS Restoration Specialists
Braintree Knights of Columbus
Briar Group
Sheryl Balchunas
Susan Baker
Susan Brierley
Boston Bruins
Boston Celtics
Boston Red Sox
Café Calypso
Curvature
Commonwealth Wine and Spirits
Davio’s Northern Italian Steakhouse
Kennedy Elsey
Four Seasons Hotel Boston
Freedom Boat Club
Ginger Betty’s Bakery
Garnet Goss
Dan Hall
Dave Hicks
Horizon Beverage
HUB International
Joyce Jordan
Amy Katz
Marshfield Country Club
Minuteman Press Foxboro
Mix 104.1 Listener (anonymous)
Mix 104.1
MS Walker
Muscolino Family
New England Patriots
OneHope Wines
Panera Bread, Quincy
Page-After-Page
Debra Pasquale Photography
Port 305
Pembroke Country Club
Polcari’s Bridgwaye Inn
Roche Brothers
Salty Pig
Samuel Adams Brewery
Harry Shulman
Siros
Sky Zone Boston
Stop & Shop – New England Division
John Tarantino
TriCore Solutions
Toshiba Business Solutions
United Liquors
Verde Salon
Verizon Wireless
Walt Disney World Company
Whole Foods
Zulu Nyala
Our heartfelt thanks
to all those listed here
who supported our
work with donations
of time, money,
goods, and services.
Every effort was made
to ensure the accuracy
of this information.
Please accept our
sincere apologies for
any oversights.
How You CanHELP
How You Can Help • 21
As a non-profit organization, we rely heavily on the support of our friends, corporate partners, event sponsors, and
community donors to continue providing the programs and services so urgently needed by our clients. Knowing that
every dollar does make a difference, we are grateful for each donation we receive and hopeful that the year ahead
will bring us new friends who share in our mission to make life better for people living with mental health conditions.
Contributions to our Building Hope, Changing Lives initiative provide critical funding for ongoing operations of
our early intervention and education programs; outpatient clinics; crisis and in-patient services; outreach programs;
training initiatives, and more.
Tribute Gifts in honor or memory of a loved one help us continue our important work while recognizing the special
people in our donors’ lives.
Through Planned Giving, donors can offer ongoing philanthropic assistance that may provide them with life-long
income, or use estate-planning tools to support SSMH in ways that maximize gifts and minimize impact on donor
estates.
Donations can be designated to support a particular program or fund, such as the Linburn Fund, or made as
unrestricted gifts that will provide support within SSMH where it is needed most.
You can also support SSMH by donating a raffle or auction item for one of our Wine Tasting Fundraisers or buying
a ticket to join us on event night.
If your employer has a matching gifts program, you can multiply the impact of your gift to us. Check with your
human resources team to find out more. We also welcome donations of gift cards and much-needed new items
including art supplies, school backpacks, sheets, and
other household essentials. Please call (617) 774-1071
Making a donation is easy!
if you would like to donate goods to help our clients. s Donate online at www.ssmh.org.
s Mail a check payable to: South Shore Mental Health,
Development Office, 500 Victory Road, Quincy, MA 02171.
s Make a donation by phone at (617) 774-1071.
YOU ThankYOU
Mix 104.1’s Kennedy Elsey was
pizza chef for a night to benefit
SSMH at Cook Newton.
Margaret Carr and Susan Baker gratefully
accept a donation of new winter jackets
from Jay Nuss of the Braintree Knights of
Columbus.
Thanks to Andy’s Angels, SSMH’s
neediest clients have handmade
quilts to keep them warm for
many winters.

22 • Building Hope, Changing Lives Save The Date • 23
Financial
Highlights
July 1, 2015 - June 30, 2016
You’re Invited
Revenues (in millions)
Expenses (in millions)
$1.4
$3.4
$0.9 $0.2
$0.8
$7.9
$1.2
$1.9
$1.9
$0.8 $1.8
$20.8
$27.1
State Contracts
MassHealth
Medicare
Commercial Insurance
Direct Pay
Contributions
Other
Total Revenue
$7.9m
$20.8m
$1.4m
$3.4m
$.9m
$.2m
$.8m
$35.4m
Compensation, Benefits & Taxes
Services
Occupancy
Technology
Transportation
Other
Total Expenses
$27.1m
$1.2m
$1.9m
$1.9m
$.8m
$1.8m
$34.7m
Surplus of $700,000 to net position. South Shore Mental Health budgets for a 2% operating net each year.
This allows for expansion of services, infrastructure reinvestment, employee training, liquidity, and good
standing with financial institutions for long-term debt financing.
TheNUMBERS
“Harry has been a leader
in the field of community
mental health for decades.
His passion and vision have
earned him the respect and
admiration of his colleagues
across Massachusetts and
the nation. Our field is
stronger because of his
leadership.”
Vic DiGravio,
President/CEO
Association for Behavioral
Healthcare
Building Hope, Changing Lives

24 • Building Hope, Changing Lives
Stop the Stigma Campaign
Clinic and Program Locations • 25
Take the pledge, go online to www.ssmh.org
Albert
Alvin and Jing
“I’m so grateful for Step One! With the help of their therapists, my sons progressed a lot and I also
learned a lot. We felt supported in the groups with other families. Alvin and Albert loved Miss April
and Chung Wei very much! I especially appreciate their support and help when I’m depressed and sad.
I’m very grateful. I wish I could have more time with Step One.”
- Jing Chen, Step One Early Intervention mom
Artwork courtesy of our little Step One clients.
Clinic and Program Locations
859 Willard St., Quincy
460 Quincy Ave., Quincy
8 Hancock Ct., Quincy
12 Hancock Ct., Quincy
16 Moon Island Rd., Quincy
Artwork courtesy of our very talented clients.
769 Plain St., Marshfield
64 Industrial Park Rd., Plymouth
215 Sandwich Road, Wareham
This report was created by the Marketing and Development office at South Shore Mental Health.
Margaret Carr
Director of Marketing and Development
mcarr@ssmh.org s (617) 774-1017
Susan Baker
Graphic Designer
Sue Panos
Writer/Editor
Building Hope, Changing Lives
Building Hope, Changing Lives

Asian Community Counseling Services (ACCS)
Bayview Associates Counseling, Plymouth
Bayview Associates Counseling, Quincy
Bayview Associates Counseling, Wareham
Community-Based Flexible Supports (CBFS)
Community Crisis Stabilization (CCS)
Community Outpatient Services (COS)
Community Outreach Counseling Services
Community Recovery Services (CRS)
Community Support Program (CSP)
Dialectical Behavior Therapy (DBT)
Discovery Day Treatment
Emergency Services Program (ESP)
Employee Assistance Program (EAP)
Family Growth Program
In-Home Therapy (IHT)
Intensive Community Support (ICS)
North River Associates Counseling, Marshfield
Program of Assertive Community Treatment (PACT)
School-Based Services
Step One Early Intervention Program
Successful Employment Program (SEP)
Therapeutic Mentoring
Transition Resources and Community Supports (TRACS)
Trauma Recovery
South Shore Mental Health • 500 Victory Road, Quincy, MA 02171 • (617) 847-1950 • (800) 852-2844
www.ssmh.org