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OPS 571 Final Exam 2017 | Answers free | Operating Management

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3. Which of the following is ISO 14000 primarily concerned with?<br />

Quality management<br />

Time management<br />

Continuous improvement management<br />

Environmental management<br />

4. Which is the one correct value stream principle?<br />

Look for efficiencies in the factory, office, physical, procedural, and technical operations.<br />

Eliminate waste that stops, slows down, or diverts the value stream.<br />

Concentrate on speeding up value-adding operations rather than removing waste.<br />

Keep the value stream moving at minimum velocity.<br />

5. What is the starting point in developing a capacity plan for a health care operation?<br />

Determining the effective capacity over time<br />

Estimating design capacity<br />

Forecasting patient demand for a reasonable length of time<br />

Discovery of the bottleneck operation<br />

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