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OPS 571 Final Exam 2016 Answers Free for Operation Management

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Q17. The objectives of work center scheduling include which of the following?<br />

1. Providing variety to work<strong>for</strong>ce<br />

2. Following all the priority rules<br />

3. Minimizing setup costs<br />

4. Avoiding tradeoffs<br />

Q18. For which of the following should we use an R-chart to monitor process quality?<br />

1. Deciding whether an airliner has sufficient fuel <strong>for</strong> its trip<br />

2. Determining whether vehicles from a motor pool will run<br />

3. Weighing trucks at a highway inspection station to determine if they are overloaded<br />

4. Student grades measured from 1 to 100<br />

Q19. Which of the following is a major factor that distinguishes service design and development from manufacturing<br />

design and development?<br />

1. The service package has the same legal protection available to manufactured goods.<br />

2. The service process and service product can be developed independently.<br />

3. Manufacturing is far more capital intensive than services.<br />

4. The service package is the major output of the development process.

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