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The China Venture

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3.4.2.6 Yes and No<br />

Chinese do not like to say "No" or to be the bearer of negative news. If they do not agree with<br />

something they will hint indirectly by saying something like "It is inconvenient" or they will<br />

raise twice an objection to a subject to show that they do not agree. 138<br />

It is similar with "Yes". Chinese tend to response to nearly everything with "Yes". This could<br />

be an insignificant "Yes" which means "we hear you", a "Yes" which means "we listen to<br />

you", or a "Yes" which really means "Yes". You have to be careful with the interpretation of<br />

the "Yes". It doesn’t always mean an agreement on the Chinese side. If you are not sure of the<br />

meaning of the "Yes" or "No", avoid asking your counterparts directly about the meaning of<br />

the answer. Do not ask embarrassing questions. If an answer is "No" verify it by asking a<br />

question which can be answered positively. 139 It is important that all parties maintain "face".<br />

<strong>The</strong> big challenge for western people means: learn to guess what has been said even though<br />

nothing seemed to have been said. 140<br />

3.4.2.7 Further Differences between Germany/Switzerland and <strong>China</strong><br />

Germany/Switzerland <strong>China</strong><br />

functional-objective integrated-intuitive<br />

Analytical Synthetic<br />

Linear non-linear<br />

team hierarchy<br />

refer to things refer to persons<br />

follow principles refer to the situation<br />

individual sense of community<br />

direct approach indirect approach<br />

TABLE 3-21: Manager-thinking: Comparison of Germany/ Switzerland and <strong>China</strong> 141<br />

Further cultural differences arise with regard to business-partnership. Europeans value<br />

control, results and equal rights. <strong>The</strong>y see business as business, want to strengthen their<br />

position and have a legal attachme nt. Chinese, however, value confidence, human attachment,<br />

equality and process. In their eyes business is also a private matter and in a business<br />

relationship, weakness has to be balanced. 142<br />

138 Dunung, 1995, p. 117.<br />

139 Dunung, 1995, p. 117.<br />

140 Heiniger, 1997, pp. 134.<br />

141 Chung/Sievert, 1995, p. 55.<br />

142 Chung/Sievert, Joint <strong>Venture</strong>s, p. 56.<br />

134

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