MR Microinsurance_2012_03_29.indd - International Labour ...
MR Microinsurance_2012_03_29.indd - International Labour ... MR Microinsurance_2012_03_29.indd - International Labour ...
632 Index pawnshop distribution 12, 376 premium volumes/covered lives 381, 382–3, 388, 391, 392 profitability 380 Mali awareness of microinsurance 79 cotton yields 248 enrolment 78 Equity Initiative plans 68, 75, 76, 77, 78 health insurance 20, 75 health mutuals 26, 74 livestock insurance 242 PlaNet Guarantee 515 management information system 144, 447, 479 managers attitudes to microinsurance 408 partnerships 500–1 remuneration 408–9 managing general agents (MGAs) 504–5 Manipal Arogya Suraksha see MAS Manipal Foundation 374 Manipal Group 385, 386, 387, 397, 423, 566 Manje, L. 200 Mapfre 400, 402, 495, 496, 499, 542 market development agriculture insurance 280 distribution 415–18 interlinked index insurance/credit 253–4 intermediaries 522 liberalization 459 low-income households 399–400 MGAs 505 MicroEnsure 513 microinsurance 26–7, 38 obstacles to 554 reinsurers 519–20 technological advances 529–30 word-of-mouth 233 marketing costs 394, 480 market-making 441, 516, 521–2, 523 Marsh and Guy Carpenter 17, 503, 517–18 Marsh India 517–18, 523 MAS (Manipal Arogya Suraksha) anti-selection risk 390 expense ratios 393 generic benefits 385 ICICI Lombard 368 Masud, T.I. 161, 164, 165 maternal health care 78 maternity benefits 340–2 Mathiyazhagan, K. 161, 165 Max New York Life (MNYL) 181, 187–8, 189, 191, 456, 457, 499 Max Vijay 181–3 distribution 194 policies sold 187–8 PoS machines 457 push/pull channels 194 savings 443, 495 technology 458 text messaging 543 maximum total benefits limit 144 Mazar, N. 283 MBAs (Mutual Benefit Associations) 9, 198–9, 206–7, 325, 376, 522, 563 McCord, M.J. 119, 220 MCCOs (mutuals, cooperatives and community-based organizations) 562–4 medical advisers 149, 151 medical costs 334, 337, 339, 470 medical management 144 Medicall Home, Mexico 127 meso-level insurance 93–5 Metropolitan Life 416 see also Cover2go Mexican migrants 351, 362–3 Mexico Banco Compartamos 16, 199 catastrophic farming insurance 98–9 consumer protection 570 drought cover 87 market size 14 Medicall Home 127 ParaLife 31 Zurich 402 MFIC (Microfinance International Corporation) 351, 357 MFIs (microfinance institutions) 10 AD&D 588 aggregators 588 CIC 371, 372 compulsory insurance 471 credit life 198, 199, 200–1, 214–15 delivery of microinsurance 346–7 distribution 10, 24, 453, 454 financial services 453 Grameen Shakti 184 Haiti 95–6 HMI 117 MicroEnsure 203 partner-agent model 506 products 453, 454 SHGs and 455 social insurance 49 TPAs 444 women as borrowers 342 MFS Africa 545 MGAs (managing general agents) 504–5 Mi Life 535, 545–6 MIA (Micro Insurance Academy) 28, 291, 292, 340 MiCRO 95–6, 101, 104 Micro Insurance Academy see MIA Micro Insurance Centre 117 Microcare 139, 146, 151, 152 microcredit 549 MicroEnsure 512–14 accidental cover 306 client value improvements 312, 313 consumer education programme 307–8 data 522, 541 funeral benefit payouts 232, 311–12 geographic spread 512–13 Ghana 16, 25, 544, 545 HMI 514 as intermediary 503 market development 513 and MFIs 203 number of policies sold 12, 25 PACE 327 partner-agent model 325 Philippines 210, 213–14, 307, 522 product range 513–14, 516 SHARE 445 microfinance institutions see MFIs Microfinance International Corporation (MFIC) 351, 357 MicroFund for Women 209, 342, 401 microinsurance 1, 372 awareness of 79 contextual factors 41–2 as coping mechanism 331 coverage statistics 50 definition 8–11, 62, 93 as emerging industry 524–5
Index 633 impact 36, 59–61 as social protection tool 49–58 MicroInsurance Centre 28 Microinsurance Framework, Philippines 584 Microinsurance Innovation Facility 30, 33, 133, 287, 409, 531 Microinsurance Network xiv–xv, 1 client value 36–7 commercial insurers study 20 and IAIS 553 Impact Working Group 36, 62n1, 63, 81–2 Insurance Education Working Group 286 International Microinsurance Conference 31 online database 538 Performance Working Group 36 raising awareness 32 recommended performance indicators 582 study of donors 30 Technology Working Group 530, 531 Micro-Insurance Regulations, India 460 micro-pension 51 micro-savings 567 migrants assimilation 351 legal and regulatory challenges 353–5 microinsurance 349–50 remittances 351 as social capital 360 Spain 352 undocumented 357 migration-linked insurance 350–2 claims verification 362–3 operational opportunities 355–63 opportunities/challenges 354, 364–5 partners 359 payments 361–2 regulation 354 Millennium Development Goals 3 Mils, E. 104 Ministry of Labour, Insurance and Social Affairs (MOLISA) 55 mis-selling 584 MNAIS (Modified National Agricultural Insurance Scheme) 101, 436, 442 MNO (mobile network operator) 545 MNYL see Max New York Life mobile financial services 567 mobile money platform 534, 535, 536, 537, 544–5 mobile network operator (MNO) 545 mobile payments-based insurance 544–5 mobile phone companies 16, 25, 227, 362, 576 mobile phone technology 543–5 client communication 566 Cover2go 418 enrolment 532 innovative distribution 529 microinsurance 402 payments 531 regulatory constraints 458, 462 Safari Bima 418 text messaging 127, 281, 416, 494, 543–5 Modified National Agricultural Insurance Scheme see MNAIS (MOLISA) Ministry of Labour, Insurance and Social Affairs 55 Molitor, V. 14, 17, 20, 25 Money Transfer Agent (MTA) 360–2 Mongolia 87, 268–9, 574 moral hazard 48, 57, 142, 143, 145, 240 Morduch, Jonathan 1, 67, 316 Morsink, K. 69, 95 Mozambique 49, 512–13 M-PESA 17, 534, 535, 536, 537 Msuya, J.M. 74, 77 MTA (Money Transfer Agent) 360–2 MTN Ghana 535, 544 MTN Mobile Money 544 Multilateral Investment Fund 31 multinational insurers 17, 412–13, 497 Munich Re Foundation 31, 90, 93, 106 munno mukabis 337 Mutual and Federal 401, 416 Mutual Benefit Associations see MBAs mutuals 19–20, 451–2 mutuals, cooperatives and community-based organizations (MCCOs) 562–4 mutuelles, Senegal 68, 74, 76, 77 m-wallet 545, 546 Myanmar 86 NAIS (National Agriculture Insurance Scheme) 88, 435–6, 437 NASFAM (National Smallholder Farmers’ Association of Malawi) 90–1 National Agriculture Insurance Scheme see NAIS National and Oriental 432 National Collateral Management Services Limited (NCMSL) 542 National Health Insurance Act, Ghana 54–5 National Health Insurance Fund see NHIF national identity cards 146 National Insurance Corporation of Eritrea (NICE) 261–2 National Parks entry fee 157 National Smallholder Farmers’ Association of Malawi (NASFAM) 90–1 National Social Security Fund (NSSF) 371 natural hazards insurance 83, 86, 96, 97–8, 106–7 NCMS (New Cooperative Medical Scheme) 68, 69, 75, 76, 78, 80 NCMSL (National Collateral Management Services Limited) 542 NDVI (normalized differenced vegetation index) 246–7, 248, 268, 272, 441, 543 Nepal 338, 339, 574 New Cooperative Medical Scheme see NCMS New India 432 New Jubilee Insurance Group 510, 511, 512 New York 351 New Zealand driver study 282 NGOs (non-governmental organizations) 2, 376, 451–2, 503 NHIF (National Health Insurance Fund) 53, 54–5, 317–19, 371, 385, 386, 389 NICE (National Insurance Corporation of Eritrea) 261–2 Nigeria 126, 172, 574 Nkoranza scheme 68, 74, 77, 78 nomadic tribes 433 non-governmental organizations see NGOs normalized differenced vegetation index see NDVI Nouna District Health Scheme 74 NSSF (National Social Security Fund) 371 OECD (Organisation for Economic Co-operation and Development) 44 Old Mutual 14 acquisition costs 393–4 administration, efficient 394 affordability/competitiveness of premiums 384–5 anti-selection risk 390 claims settlements 387 expense ratios 392–3 Foundation Market 373, 379, 392, 396, 412
- Page 604 and 605: 582 Infrastructure and environment
- Page 606 and 607: 584 Infrastructure and environment
- Page 608 and 609: 586 Infrastructure and environment
- Page 610 and 611: 588 Infrastructure and environment
- Page 612 and 613: 590 Infrastructure and environment
- Page 614 and 615: 592 Infrastructure and environment
- Page 617 and 618: Protecting consumers while promotin
- Page 619 and 620: About the authors 597 Doubell Chamb
- Page 621 and 622: About the authors 599 tions in micr
- Page 623 and 624: About the authors 601 nomics of ban
- Page 625 and 626: About the authors 603 in 1997, John
- Page 627 and 628: Bibliography 605 Arun, T.G.; Steine
- Page 629 and 630: Bibliography 607 Chen, T.; Comfort,
- Page 631 and 632: Bibliography 609 Dror, D.; Jacquier
- Page 633 and 634: Bibliography 611 Gruber, J. 2007. P
- Page 635 and 636: Bibliography 613 Kunzemann, T. 2010
- Page 637 and 638: Bibliography 615 Microinsurance Inn
- Page 639 and 640: Bibliography 617 —; Vanderhyden,
- Page 641 and 642: Bibliography 619 Sterling, R. 2000.
- Page 643 and 644: Bibliography 621 Wright, G.; Mutesa
- Page 645 and 646: Index 623 Senegal 417 social/financ
- Page 647 and 648: Index 625 partners 383-4, 417 premi
- Page 649 and 650: Index 627 funeral insurance 226-8 g
- Page 651 and 652: Index 629 risk factors 120-1 risk-p
- Page 653: Index 631 KaSAPI 12, 26 Kenya 14-15
- Page 657 and 658: Index 635 gender differences 331 pu
- Page 659 and 660: Index 637 Sandmark, Therese 582 San
- Page 661 and 662: Index 639 USAID 3n1 UT Life 535, 54
Index 633<br />
impact 36, 59–61<br />
as social protection tool 49–58<br />
MicroInsurance Centre 28<br />
<strong>Microinsurance</strong> Framework, Philippines 584<br />
<strong>Microinsurance</strong> Innovation Facility 30, 33, 133, 287,<br />
409, 531<br />
<strong>Microinsurance</strong> Network xiv–xv, 1<br />
client value 36–7<br />
commercial insurers study 20<br />
and IAIS 553<br />
Impact Working Group 36, 62n1, 63, 81–2<br />
Insurance Education Working Group 286<br />
<strong>International</strong> <strong>Microinsurance</strong> Conference 31<br />
online database 538<br />
Performance Working Group 36<br />
raising awareness 32<br />
recommended performance indicators 582<br />
study of donors 30<br />
Technology Working Group 530, 531<br />
Micro-Insurance Regulations, India 460<br />
micro-pension 51<br />
micro-savings 567<br />
migrants<br />
assimilation 351<br />
legal and regulatory challenges 353–5<br />
microinsurance 349–50<br />
remittances 351<br />
as social capital 360<br />
Spain 352<br />
undocumented 357<br />
migration-linked insurance 350–2<br />
claims verification 362–3<br />
operational opportunities 355–63<br />
opportunities/challenges 354, 364–5<br />
partners 359<br />
payments 361–2<br />
regulation 354<br />
Millennium Development Goals 3<br />
Mils, E. 104<br />
Ministry of <strong>Labour</strong>, Insurance and Social Affairs<br />
(MOLISA) 55<br />
mis-selling 584<br />
MNAIS (Modified National Agricultural Insurance<br />
Scheme) 101, 436, 442<br />
MNO (mobile network operator) 545<br />
MNYL see Max New York Life<br />
mobile financial services 567<br />
mobile money platform 534, 535, 536, 537, 544–5<br />
mobile network operator (MNO) 545<br />
mobile payments-based insurance 544–5<br />
mobile phone companies 16, 25, 227, 362, 576<br />
mobile phone technology 543–5<br />
client communication 566<br />
Cover2go 418<br />
enrolment 532<br />
innovative distribution 529<br />
microinsurance 402<br />
payments 531<br />
regulatory constraints 458, 462<br />
Safari Bima 418<br />
text messaging 127, 281, 416, 494, 543–5<br />
Modified National Agricultural Insurance Scheme<br />
see MNAIS<br />
(MOLISA) Ministry of <strong>Labour</strong>, Insurance and<br />
Social Affairs 55<br />
Molitor, V. 14, 17, 20, 25<br />
Money Transfer Agent (MTA) 360–2<br />
Mongolia 87, 268–9, 574<br />
moral hazard 48, 57, 142, 143, 145, 240<br />
Morduch, Jonathan 1, 67, 316<br />
Morsink, K. 69, 95<br />
Mozambique 49, 512–13<br />
M-PESA 17, 534, 535, 536, 537<br />
Msuya, J.M. 74, 77<br />
MTA (Money Transfer Agent) 360–2<br />
MTN Ghana 535, 544<br />
MTN Mobile Money 544<br />
Multilateral Investment Fund 31<br />
multinational insurers 17, 412–13, 497<br />
Munich Re Foundation 31, 90, 93, 106<br />
munno mukabis 337<br />
Mutual and Federal 401, 416<br />
Mutual Benefit Associations see MBAs<br />
mutuals 19–20, 451–2<br />
mutuals, cooperatives and community-based<br />
organizations (MCCOs) 562–4<br />
mutuelles, Senegal 68, 74, 76, 77<br />
m-wallet 545, 546<br />
Myanmar 86<br />
NAIS (National Agriculture Insurance Scheme)<br />
88, 435–6, 437<br />
NASFAM (National Smallholder Farmers’ Association<br />
of Malawi) 90–1<br />
National Agriculture Insurance Scheme see NAIS<br />
National and Oriental 432<br />
National Collateral Management Services Limited<br />
(NCMSL) 542<br />
National Health Insurance Act, Ghana 54–5<br />
National Health Insurance Fund see NHIF<br />
national identity cards 146<br />
National Insurance Corporation of Eritrea<br />
(NICE) 261–2<br />
National Parks entry fee 157<br />
National Smallholder Farmers’ Association of Malawi<br />
(NASFAM) 90–1<br />
National Social Security Fund (NSSF) 371<br />
natural hazards insurance 83, 86, 96, 97–8, 106–7<br />
NCMS (New Cooperative Medical Scheme) 68, 69, 75,<br />
76, 78, 80<br />
NCMSL (National Collateral Management Services<br />
Limited) 542<br />
NDVI (normalized differenced vegetation index)<br />
246–7, 248, 268, 272, 441, 543<br />
Nepal 338, 339, 574<br />
New Cooperative Medical Scheme see NCMS<br />
New India 432<br />
New Jubilee Insurance Group 510, 511, 512<br />
New York 351<br />
New Zealand driver study 282<br />
NGOs (non-governmental organizations) 2, 376,<br />
451–2, 5<strong>03</strong><br />
NHIF (National Health Insurance Fund) 53, 54–5,<br />
317–19, 371, 385, 386, 389<br />
NICE (National Insurance Corporation of Eritrea)<br />
261–2<br />
Nigeria 126, 172, 574<br />
Nkoranza scheme 68, 74, 77, 78<br />
nomadic tribes 433<br />
non-governmental organizations see NGOs<br />
normalized differenced vegetation index see NDVI<br />
Nouna District Health Scheme 74<br />
NSSF (National Social Security Fund) 371<br />
OECD (Organisation for Economic Co-operation and<br />
Development) 44<br />
Old Mutual 14<br />
acquisition costs 393–4<br />
administration, efficient 394<br />
affordability/competitiveness of premiums 384–5<br />
anti-selection risk 390<br />
claims settlements 387<br />
expense ratios 392–3<br />
Foundation Market 373, 379, 392, 396, 412
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