MR Microinsurance_2012_03_29.indd - International Labour ...

Index 627
funeral insurance 226–8
government-facilitated 450–1
innovation 402, 403–4, 486–7, 495–6, 501, 576
intermediaries 10, 583
market relations 415–18
MFIs 10, 24, 453, 454
products 192–4, 195, 496–7
profitability 413
push-pull 499
sales aspect 489
standardization 585
strengths/weaknesses 494
successful models 488
trust 499–501
weather-index insurance 441–2
see also alternative distribution
distribution partners 418–19, 500, 502
diversification of income 349
divorce 334–5
documentation status 355
domestic violence 331, 333, 335
Dong, H. 162, 165, 166
donors 30, 104–6, 348, 409, 516, 525
Dror, D. 121, 162, 164, 165, 168, 171, 172
drought cover 87, 90–1, 100
droughts 85, 87, 100, 435, 534
DRP (Disaster Response Product) 269
Dufhues, T. 262
Duflo, E. 280
earthquakes 83, 232, 281
EcoLife 16
Economist 127
Edcon Group 402, 419
Egypt 27, 49
Eko 457, 458
El Salvador 351, 358, 361
electronic transfers 151, 584
Elektra 493
eligibility 145–6, 306
emergency health calls 284
‘emerging consumers’ concept 405
Empresa Promotora de Servicios de Salud (EPSS) 357
enablers 28–32, 426
enrolment
automatic 16
client value 309
equity 77–9
gender differences 78–9
HMI 75, 114–15, 306–7
low levels 64
social insurance 48, 53, 57, 58
technology 531–2
timing of 307
voluntary 50, 344
EPSS (Empresa Promotora de Servicios de Salud) 357
La Equidad 343
Equity Initiative plans 68, 75, 76, 77, 78
Equity Insurance Agency 211
Eritrea 261–2
Ethiopia
death 220
drought 85, 87, 100
funerals 218, 221
HARITA 57–8, 92–3
index insurance 241
European Union 354
expected utility theory 156
expense ratios 369, 391, 392, 476–7
experiments 410–11
eXtensible Business Reporting Language (XBRL)
540–1
fair treatment 580–5, 592–3
Famine Early Warning System Network (FEWS
NET) 246
farm input outlets 456
farmers 71, 72, 107, 244–6, 266, 280
see also agriculture insurance; livestock insurance
Federación Interamericana de Empresas de Seguros
(FIDES) 31
fee-for-service, retrospective 140, 146
female-headed households see women
fertilizer and seed companies 456
FEWS NET (Famine Early Warning System Network)
246
FGDs (focus group discussions) 469, 472
FICCO (First Community Cooperative)
305, 308, 313, 325, 326, 327
FIDES (Federación Interamericana de Empresas de
Seguros) 31
financial advisers 583
Financial Advisory and Intermediary Services Act 589
Financial Diaries (South Africa) 220, 221, 222
financial inclusion 3, 4, 549–50, 552, 560, 578
Financial Information and Network Organization
see FINO
financial literacy 81
financial protection 65, 67–9, 71, 72–3, 478, 552
see also consumer protection
financial services 453, 549
Financial Services Authority (FSA) 569
FINCA 419
FINO (Financial Information and Network
Organization) 457, 458, 533, 566
FinScope 218
First Community Cooperative see FICCO
First Microinsurance Agency see FMiA
First Mutual Life 16
first-mover advantages 419
flooding 86, 90
FMiA (First Microinsurance Agency)
136, 139, 144, 146, 503, 510–12
focus group discussions (FGDs) 469, 472
Fonkoze 95–6
forced familiarity concept 429, 460
Franco, L.M. 75, 76, 77, 78
fraud
livestock insurance 434
partnerships 424
prevention 458
reduction 142, 145–6, 418, 529, 536
free gifts 283
free look periods 586
Freedom from Hunger 293
French banlieues 515
FSA (Financial Services Authority) 569
FUNDASEG 296
funders 30–1, 119–20
funeral costs 217, 219, 221–2, 229–30, 317
funeral insurance
Africa 30, 218
African Life 30
claim settlement 231–2
client value 34
Colombia 218, 228
consumer vulnerabilities 228–31
cost-benefit mismatch 229
cross-country comparisons 218–19
delivering value 228–35
distribution 226–8
Ethiopia 218, 221
exclusions, limited 225
family cover 210, 418
formal/informal 219, 223