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MR Microinsurance_2012_03_29.indd - International Labour ...

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26 Emerging issues<br />

example, a grocery store is likely to be more interested in promoting an insurance<br />

product if the benefit includes a year’s worth of groceries instead of just a cash<br />

benefit. And third, the relationships between insurers and distribution channels<br />

can be challenging to manage. Significant investments need to be made up-front<br />

and at relevant stages to clarify expectations, roles and responsibilities, and to<br />

align incentives. Perhaps one of the most effective means of aligning incentives is<br />

through profit-sharing mechanisms or joint ventures.<br />

1.3.3 Governments<br />

As noted in section 1.2, some governments have been instrumental in supporting<br />

the growth of microinsurance, both through major leaps and incremental<br />

improvements. The involvement of governments in microinsurance has seen a<br />

dramatic increase in recent years. As described in Chapter 25 on regulation,<br />

Chapter 26 on consumer protection, Chapter 2 on social protection, and<br />

illustrated in Chapter 20 in some detail from the experiences in India, governments<br />

can play three key functions with regard to microinsurance:<br />

1. Provider of social protection: Governments have an obligation to provide social<br />

protection to their citizens, including health insurance. However, as described in<br />

Chapter 2, this obligation is not being met in many countries, often due to<br />

financial constraints. In this context, microinsurance can play several different<br />

roles, namely:<br />

a) providing a platform to pursue universal health cover, such as the health<br />

mutuals in Ghana, Mali and Rwanda;<br />

b) extending government benefits to workers in the informal economy, such as<br />

KaSAPI in the Philippines, or by adding value to government schemes, as<br />

with CIC’s Bima ya Jamii (see Chapter 18);<br />

c) providing a supplementary cover to complement social protection benefits; or<br />

d) offering an alternative if government programmes do not reach certain target<br />

groups.<br />

Also, within the context of financial constraints, some governments are<br />

engaging the private sector through public-private partnerships to assist them in<br />

implementing social protection schemes with the expectation that they can be<br />

managed more cost-effectively (Ramm, 2011).<br />

2. Stimulator: The government can also play an important role in stimulating market<br />

development by encouraging public and private insurers and delivery channels<br />

to reach under-served segments. In fact, several regulators have a market<br />

development mandate in addition to their supervisory function. They may<br />

implement that mandate by stimulating the demand side, through premium<br />

subsidies, consumer education and awareness-raising activities. For example, in

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