MR Microinsurance_2012_03_29.indd - International Labour ...

MR Microinsurance_2012_03_29.indd - International Labour ... MR Microinsurance_2012_03_29.indd - International Labour ...

10.12.2012 Views

448 Insurers and microinsurance Box 20.6 RSBY: Delivering at scale By the end of 2010, RSBY had been launched in 340 districts in 25 states, with 23 million active cards, insuring approximately 63 63 million individuals living below the poverty line. Th e successful implementation on such a scale can be be attributed to the public-private partnership the scheme has forged. While Aarogyasri Aarogyasri and Kalaignar Kalaignar collaborated with one insurer, insurer, Star Star Allied Insurance, Insurance, RSBY in its its fi fi rst year worked worked with with eight eight insurers and 16 TPAs to implement the scheme. Many TPAs have have more more localized strengths, which RSBY can exploit through through its district- district- district- level bidding and contracting arrangement. While While three insurers account for for 75 per cent cent of RSBY’s operations, the the programme programme performance is correlated to the the TPA and not to the insurer. In the fi rst year, RSBY had a 2.4 per cent incidence rate, which is lower than one might have expected since the the previously uninsured target population would presumably presumably have had a pent-up demand for healthcare services. Utilization rates rates are higher when cards are issued promptly. Villages that have at least one claim have a higher percentage of cards activated within the fi fi rst 20 days of enrolment. enrolment. To improve enrolment as as well as as usage, the scheme scheme may need to engage in in direct contracts with TPAs, instead instead of of only contracting the the insurers. A direct relation- ship with TPAs may improve performance monitoring and and avoid multiple levels of sub-contracting of enrolment activities by TPAs. Regions with more networked private hospitals show greater utilization, with a 0.2 per cent cent higher hospitalization rate. Th is could be attributed to the per- ceived (or actual) better quality of health infrastructure and to the availability of supplies at at private facilities, and also to to the proactive seeking of business by the private hospitals. RSBY RSBY is is currently implementing a quality improvement initiative, tive, which relies on on a tiered incentive incentive structure to encourage public and private private hospitals to improve their their health infrastructure. Source: Adapted from Krishnaswamy and Ruchismita, 2011.

Comparative features of the four largest mass health insurance schemes Table 20.2 Comparative features of the four largest mass health insurance schemes Insights from India’s microinsurance success Features Criteria Yeshasvini (Karnataka) 2003 Aarogyasri (Andhra Pradesh) 2007 RSBY (National) 2008 Kalaignar (Tamil Nadu)2009 Product Unit of enrolment Individuals Families Families Families Sources of funds Contribution: Benefi ciary 58% by state US$0.60 by benefi ciary +75% by centre by State + Government 42% (in 2009–10) and 25% by State government in most cases Premium Premium Premium rate in 2009–10 US$3.30 per person US$6 per family Average US$12 per family US$10 US$10 per family Maximum insurance US$4 444 per person US$3 US$3 333 333 per per family family with with additional US$666 per family US$2 222 over 4 years, per family cover cover buff er of US$1 111 Common Common operations Cardiac, ear, nose, and throat (ENT), Oncology, cardiac, trauma, Medical treatment, ophthalmic opera- opera- Orthopaedic, oncology, urology, cardiol- cardiol- general surgery, paediatric, obstetric, gynaecological and urinary tions, neurology, infectious diseases, ogy, hysterectomy, ophthalmology and ophthalmic operations surgeries, general surgeries gynaecological and obstetric operations ENT Manage- Manage- Cost Cost containment – TPA provides pre-authorization for – Predefi ned diagnostic package – Smart card to identity verifi cation and – Predefi ned diagnostic package rates and ment measures measures all procedures rates and pre-authorization con- prior authorization pre-authorization control for medical tools – Tariff s for 1 600 procedures pre- pre- trol for medical escalation – Close ended diagnostic package rates escalation, negotiated – MIS, medical vigilance teams and for common operations. – Discharge planning with liaison offi cers deep network of project monitor- – In-depth analysis of claim experience ing staff in hospitals IT tools tools used – Electronic claims submission – Digital signature for all users, – Photos and biometric data of families – Digital smart card to identify benefi ciary – Software in all network hospitals, hospitals, patient digital photographs pre- collected on smart chip at enrolment and family linked to TPA’s systems and post- procedure – Smart cards enable offl ine authoriza- authoriza- authoriza- – Web-based pre-authorization and claim – Comprehensive MIS and electro- electro- electro- tion and batch transfer of data submission nic claims operation and payments – – – – Webcams Webcams Webcams Webcams for for for for coordination coordination coordination coordination and and and and monitor- monitor- monitor- monitor- monitor- ing of liaison offi cers in network hospitals Hospital empanelment Minimum 50 in-patient beds beds beds + inten- inten- Minimum 50 beds and other At least 10 beds + medical, surgical, Minimum 50 beds criteria sive care (ICU), ambulance, ambulance, qualifi ed i nfrastructure criteria like ICU diagnostic facility + registration with doctors with 2 ventilators IT department No. of full-time staff in Less than 10 117 Approximately 10 at central level and Less than 10 implementing agency 100 at state nodal agencies Perform- Perform- Number of benefi ciaries 3 million Approximately 70 million 63 million 35 million ance (Sept. 2010) (20.4 million families) Average cost per 8 240 27 848 4 262 33 720 hospitalization (INR) Number of hospitaliza- hospitaliza- 22 55 5 25 4 tions per 1 000 persons Claims ratio 157% 69.6–128.3% (average 89%) About 80% in 2009–10 80% 449 Source: Adapted from PHFI, 2011.

448 Insurers and microinsurance<br />

Box 20.6 RSBY: Delivering at scale<br />

By the end of 2010, RSBY had been launched in 340 districts in 25 states, with 23<br />

million active cards, insuring approximately 63 63 million individuals living below<br />

the poverty line. Th e successful implementation on such a scale can be be attributed<br />

to the public-private partnership the scheme has forged. While Aarogyasri Aarogyasri and<br />

Kalaignar Kalaignar collaborated with one insurer, insurer, Star Star Allied Insurance, Insurance, RSBY in its its fi fi rst<br />

year worked worked with with eight eight insurers and 16 TPAs to implement the scheme. Many<br />

TPAs have have more more localized strengths, which RSBY can exploit through through its district- district- district-<br />

level bidding and contracting arrangement. While While three insurers account for for 75<br />

per cent cent of RSBY’s operations, the the programme programme performance is correlated to the the<br />

TPA and not to the insurer.<br />

In the fi rst year, RSBY had a 2.4 per cent incidence rate, which is lower than<br />

one might have expected since the the previously uninsured target population would<br />

presumably presumably have had a pent-up demand for healthcare services. Utilization rates rates<br />

are higher when cards are issued promptly. Villages that have at least one claim<br />

have a higher percentage of cards activated within the fi fi rst 20 days of enrolment. enrolment.<br />

To improve enrolment as as well as as usage, the scheme scheme may need to engage in in direct<br />

contracts with TPAs, instead instead of of only contracting the the insurers. A direct relation-<br />

ship with TPAs may improve performance monitoring and and avoid multiple levels<br />

of sub-contracting of enrolment activities by TPAs.<br />

Regions with more networked private hospitals show greater utilization, with<br />

a 0.2 per cent cent higher hospitalization rate. Th is could be attributed to the per-<br />

ceived (or actual) better quality of health infrastructure and to the availability of<br />

supplies at at private facilities, and also to to the proactive seeking of business by the<br />

private hospitals. RSBY RSBY is is currently implementing a quality improvement initiative,<br />

tive, which relies on on a tiered incentive incentive structure to encourage public and private private<br />

hospitals to improve their their health infrastructure.<br />

Source: Adapted from Krishnaswamy and Ruchismita, 2011.

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