MR Microinsurance_2012_03_29.indd - International Labour ...
MR Microinsurance_2012_03_29.indd - International Labour ... MR Microinsurance_2012_03_29.indd - International Labour ...
380 Insurers and microinsurance The marketing expenses and training expenses are managed at company level and were distributed on the basis of gross premium. The expenses relating to promotion activities that were directly identified for the microinsurance products were allocated accordingly. The allocated amount of sales incentives is based on the number of policies sold. The rewards, bonuses and administration expenses were allocated on the basis of the gross premium. Relevant reserves were taken into account and the financial statements are based on premiums earned and claims incurred. The microinsurance initiatives of ASR have shown good annual profits since the inception of the business in 2007. Both products have achieved comparable levels of profitability. The life product is a major contributor to overall profitability due to the sales volume it generates. The following profitability drivers were identified in the case study: – providing simple products that have not previously been widely available in the market; – using limited underwriting and exclusions to manage claims risks; – partnership with the parent bank with a vast footprint in the low-income market; – paying no fees for access to the infrastructure and the services provided by BANRURAL. Malayan Malayan’s microinsurance initiatives have been profitable since the initial investment in 2004. The following keys to the profitability were identified: – providing simple accidental death and disability products with additional cover (e.g. fire) that is valued by the target market; – partnership with the pawn shops, rural banks and credit providers with a vast footprint in the low-income market; – making changes to the cover over time based on experience (e.g. removing the “unprovoked murder and assault” exclusion from products sold through pawn shops). 18.3.2 Achieving scale Microinsurance needs to reach high volumes to generate profit and justify the resources required to build the business. This can be a challenging task in the low-income market and insurers use strategies to achieve scale, such as working with aggregators, tapping into existing demand and offering compulsory products. The scale reached by a microinsurance initiative is often measured in terms of covered lives and premium volumes (see Table 18.4).
Is microinsurance a profi table business for insurance companies? Table 18.4 Premium volumes and covered lives Insurer Product Gross written premiums (US$’000) Covered lives 2009 2008 2007 2009 2008 2007 CIC, Kenya Bima ya Jamii1 CIC, Kenya Bima ya Jamii 142 137 27 18 872 17 461 3 625 1 142 137 27 18 872 17 461 3 625 ICICI Lombard, India Old Mutual, South Africa ASR, Guatemala Malayan, Philippines Credit life2 Credit life 3 919 2 356 2 196 256 762 170 725 159 047 2 3 919 2 356 2 196 256 762 170 725 159 047 MAS health insurance 1 323 1 008 539 550 194 511 456 318 334 Weather insurance 20 490 4 637 1 383 259 958 108 819 43 278 Group funeral n.a. 3 Group funeral n.a. 400 000 to 450 000 3 400 000 to 450 000 400 000 to 450 000 500 000 to 600 000 Life cover 4 789 2 603 2 143 123 429 75 004 42 184 Student cover 175 36 20 554 3 984 Microinsurance business 1 913 1 246 815 5 009 089 4 334 887 4 113 975 1 Th e low policy volumes for ASR’s student cover and Bima ya Jamii are partly explained by the fact that these products are relatively new, having been launched in 2008 and 2007 respectively. 2 Compulsory products bundled with credit. 3 Old Mutual was unable to disclose premium volumes as this would constitute competitively sensitive information for the insurer. Although the case studies show a substantial number of covered lives, microinsurance premiums are relatively small compared to premium volumes for traditional business (at 3 per cent or less for all the initiatives except CIC’s credit life and ASR’s life cover). 1 Microinsurance product lines will need to expand signifi cantly before they make a tangible impact on the business of the insurer as a whole. Growth in credit life for CIC and the life product for ASR has enabled these products to make up a signifi cant proportion of the gross premium volumes of the life business of these insurers (25 per cent and 37 per cent respectively in 2009). At ASR, the growth in the microinsurance business exceeded the expectations of the insurer. ASR attributed the boost in sales to a new commercial direction strategy and the establishment of a department in charge of the relationship with the distribution channel. ASR developed and implemented a new marketing and promotion methodology and an incentive system to focus on the microinsurance initiatives. For several schemes viability depends on continued growth. Old Mutual’s policy volumes are not high enough to cover distribution costs. ICICI Lombard’s health product has not gained suffi cient penetration within groups to counter anti-selection. ICICI’s weather insurance product has not attained the geographical spread needed to enable the insurer to retain more of the premiums and rely less on reinsurance. 1 Th is information is not available for Malayan. 381
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Is microinsurance a profi table business for insurance companies?<br />
Table 18.4 Premium volumes and covered lives<br />
Insurer Product Gross written premiums (US$’000) Covered lives<br />
2009 2008 2007 2009 2008 2007<br />
CIC, Kenya Bima ya Jamii1 CIC, Kenya Bima ya Jamii 142 137 27 18 872 17 461 3 625<br />
1 142 137 27 18 872 17 461 3 625<br />
ICICI<br />
Lombard,<br />
India<br />
Old Mutual,<br />
South Africa<br />
ASR,<br />
Guatemala<br />
Malayan,<br />
Philippines<br />
Credit life2 Credit life 3 919 2 356 2 196 256 762 170 725 159 047<br />
2 3 919 2 356 2 196 256 762 170 725 159 047<br />
MAS health insurance 1 323 1 008 539 550 194 511 456 318 334<br />
Weather insurance 20 490 4 637 1 383 259 958 108 819 43 278<br />
Group funeral n.a. 3 Group funeral n.a. 400 000 to<br />
450 000<br />
3 400 000 to<br />
450 000<br />
400 000 to<br />
450 000<br />
500 000 to<br />
600 000<br />
Life cover 4 789 2 6<strong>03</strong> 2 143 123 429 75 004 42 184<br />
Student cover 175 36 20 554 3 984<br />
<strong>Microinsurance</strong><br />
business<br />
1 913 1 246 815 5 009 089 4 334 887 4 113 975<br />
1 Th e low policy volumes for ASR’s student cover and Bima ya Jamii are partly explained by the fact<br />
that these products are relatively new, having been launched in 2008 and 2007 respectively.<br />
2 Compulsory products bundled with credit.<br />
3 Old Mutual was unable to disclose premium volumes as this would constitute competitively sensitive<br />
information for the insurer.<br />
Although the case studies show a substantial number of covered lives, microinsurance<br />
premiums are relatively small compared to premium volumes for traditional<br />
business (at 3 per cent or less for all the initiatives except CIC’s credit life and<br />
ASR’s life cover). 1 <strong>Microinsurance</strong> product lines will need to expand signifi cantly<br />
before they make a tangible impact on the business of the insurer as a whole.<br />
Growth in credit life for CIC and the life product for ASR has enabled these<br />
products to make up a signifi cant proportion of the gross premium volumes of<br />
the life business of these insurers (25 per cent and 37 per cent respectively in<br />
2009). At ASR, the growth in the microinsurance business exceeded the expectations<br />
of the insurer. ASR attributed the boost in sales to a new commercial direction<br />
strategy and the establishment of a department in charge of the relationship<br />
with the distribution channel. ASR developed and implemented a new marketing<br />
and promotion methodology and an incentive system to focus on the microinsurance<br />
initiatives.<br />
For several schemes viability depends on continued growth. Old Mutual’s<br />
policy volumes are not high enough to cover distribution costs. ICICI Lombard’s<br />
health product has not gained suffi cient penetration within groups to counter<br />
anti-selection. ICICI’s weather insurance product has not attained the geographical<br />
spread needed to enable the insurer to retain more of the premiums and rely<br />
less on reinsurance.<br />
1 Th is information is not available for Malayan.<br />
381