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Washing-up Behaviour and Techniques in Europe - Institute of ...

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031_Stamm<strong>in</strong>ger.qxp 27.02.2007 16:26 Seite 34<br />

34 HuW 1/2007 <strong>Wash<strong>in</strong>g</strong>-<strong>up</strong> behaviour<br />

Table 5: Reasons given for replac<strong>in</strong>g water*<br />

Reasons for chang<strong>in</strong>g water<br />

Water is too turbid / dirty<br />

Water has cooled down too far<br />

Not enough foam<br />

Other reasons<br />

3.2 Process<br />

In review<strong>in</strong>g our 113 test persons’ wash<strong>in</strong>g-<strong>up</strong> behaviour,<br />

the dom<strong>in</strong>ant observation is the great variety <strong>of</strong> techniques.<br />

Many variations <strong>and</strong> comb<strong>in</strong>ations <strong>of</strong> processes were observed,<br />

rang<strong>in</strong>g from the use <strong>of</strong> cont<strong>in</strong>uously runn<strong>in</strong>g hot water<br />

over a s<strong>in</strong>gle water bath used for all 140 articles, <strong>up</strong> to <strong>in</strong>dividual<br />

items be<strong>in</strong>g subjected to a total <strong>of</strong> four water baths<br />

(soak<strong>in</strong>g, prelim<strong>in</strong>ary clean<strong>in</strong>g <strong>in</strong> water, clean<strong>in</strong>g <strong>in</strong> water<br />

with cleanser, r<strong>in</strong>s<strong>in</strong>g <strong>in</strong> pure water). Moreover, many test<br />

persons varied their wash<strong>in</strong>g-<strong>up</strong> behaviour <strong>in</strong> accordance<br />

with the level <strong>of</strong> soil<strong>in</strong>g <strong>and</strong>/or the number <strong>of</strong> items to be<br />

cleaned. But almost all persons had someth<strong>in</strong>g like their<br />

‘own way’ <strong>of</strong> wash<strong>in</strong>g <strong>up</strong>. To demonstrate these different<br />

practises, protocols <strong>of</strong> the wash<strong>in</strong>g-<strong>up</strong> process were made for<br />

a number <strong>of</strong> test persons on the basis <strong>of</strong> the video record<strong>in</strong>gs<br />

<strong>of</strong> their wash<strong>in</strong>g-<strong>up</strong> activities <strong>and</strong> are reported here as case<br />

reports:<br />

Case 1<br />

Practise: The dish wash<strong>in</strong>g process beg<strong>in</strong>s with the test<br />

person plac<strong>in</strong>g a pile <strong>of</strong> plates (approximately 10 each) <strong>in</strong> the<br />

s<strong>in</strong>k <strong>and</strong> cont<strong>in</strong>ues to clean same under very little warm r<strong>in</strong>s<strong>in</strong>g<br />

water (approximately 0.5 l/m<strong>in</strong>). She uses a sponge with<br />

m<strong>in</strong>imally applied detergent. Purposely the water is dripped<br />

from the plate be<strong>in</strong>g cleaned onto the rema<strong>in</strong><strong>in</strong>g pile <strong>of</strong> plates<br />

<strong>in</strong> the s<strong>in</strong>k to moisten same. Plates with persistent soil<strong>in</strong>g are<br />

returned to the pile <strong>and</strong> the cleans<strong>in</strong>g process is cont<strong>in</strong>ued<br />

W ISSENSCHAFTLICHER B EITRAG<br />

Answers <strong>in</strong> % (multiple<br />

answers allowed)<br />

80<br />

35<br />

15<br />

3<br />

Source: Own data<br />

* Basis: 113 people answer<strong>in</strong>g the questionnaire<br />

Table 6: Chronological order <strong>of</strong> items <strong>in</strong><br />

the wash<strong>in</strong>g-<strong>up</strong> process (most frequently<br />

quoted answers)*<br />

Order number<br />

1<br />

2<br />

3<br />

4<br />

5<br />

6<br />

Item<br />

Glass<br />

Porcela<strong>in</strong><br />

Plastic<br />

Wood<br />

Cutlery<br />

Pots <strong>and</strong> pans<br />

Source: Own data<br />

* Basis: 113 people answer<strong>in</strong>g the questionnaire<br />

with another plate. Cleaned plates are placed <strong>in</strong> the empty<br />

s<strong>in</strong>k to the right.<br />

Persistent soil<strong>in</strong>g is at once spotted whilst attempt<strong>in</strong>g to<br />

clean the first glass. Immediately all glasses are filled with<br />

hot water <strong>and</strong> returned. The cleaned plates are then <strong>in</strong>dividually<br />

r<strong>in</strong>sed under runn<strong>in</strong>g water, open<strong>in</strong>g the water tap for<br />

merely 1 to 2 seconds. All other plates are similarly cleansed:<br />

the s<strong>in</strong>k is filled with as many parts as possible <strong>and</strong> splashed<br />

with the water stemm<strong>in</strong>g from the cleans<strong>in</strong>g process, then<br />

cont<strong>in</strong>uously, but with sparsely runn<strong>in</strong>g water by means <strong>of</strong> a<br />

sponge or cleaned by h<strong>and</strong>, <strong>in</strong> the right h<strong>and</strong> s<strong>in</strong>k stored<br />

<strong>in</strong>termediately <strong>and</strong> f<strong>in</strong>ally <strong>and</strong> aga<strong>in</strong> under runn<strong>in</strong>g water<br />

f<strong>in</strong>ish r<strong>in</strong>sed, whereby the water tap is opened <strong>and</strong> closed for<br />

each <strong>in</strong>dividual part. Components difficult to clean <strong>and</strong> on<br />

which residues are detected are returned to the cleans<strong>in</strong>g s<strong>in</strong>k<br />

to be washed aga<strong>in</strong>. Cutlery is partially r<strong>in</strong>sed <strong>in</strong> bundles by<br />

simply hold<strong>in</strong>g several parts <strong>in</strong> one h<strong>and</strong> under runn<strong>in</strong>g<br />

water. Other cutlery components – especially those with visible<br />

soil<strong>in</strong>g – are cleaned like all other components.<br />

Also <strong>in</strong>dividual dishes are dipped at times <strong>in</strong> the right<br />

h<strong>and</strong> s<strong>in</strong>k filled with water float<strong>in</strong>g too. F<strong>in</strong>ally the glasses<br />

are cleaned follow<strong>in</strong>g the same clean<strong>in</strong>g procedure. Dishes<br />

with residual soil<strong>in</strong>g detected dur<strong>in</strong>g towell<strong>in</strong>g are returned<br />

to the cleans<strong>in</strong>g s<strong>in</strong>k to be cleaned once aga<strong>in</strong>. Clean<strong>in</strong>g<br />

detergent is spar<strong>in</strong>gly used <strong>and</strong> always directly applied to the<br />

clean<strong>in</strong>g sponge.<br />

Observation: The test person is altogether a good example<br />

for an economical h<strong>and</strong>l<strong>in</strong>g <strong>of</strong> water <strong>and</strong> clean<strong>in</strong>g detergent<br />

with<strong>in</strong> the category <strong>of</strong> ‘runn<strong>in</strong>g tap water washer’,<br />

however, with an <strong>in</strong>sufficient clean<strong>in</strong>g result.<br />

Characterization: Female Czech, below 40 years <strong>of</strong> age;<br />

total water consumption 39.3 l; energy consumption:<br />

0.52 kWh; accumulated dish wash<strong>in</strong>g time: 77 m<strong>in</strong>; detergent<br />

consumption: 9 g; clean<strong>in</strong>g <strong>in</strong>dex: 2.85.<br />

Case 2<br />

Practise: The test person starts dish wash<strong>in</strong>g by carefully<br />

adjust<strong>in</strong>g the water temperature <strong>and</strong> an ample application <strong>of</strong><br />

detergent to the left h<strong>and</strong> s<strong>in</strong>k. Her <strong>in</strong>tention to beg<strong>in</strong> with<br />

the clean<strong>in</strong>g <strong>of</strong> glasses is obviously h<strong>in</strong>dered by some difficulties.<br />

In consecutive order she tries the various dish wash<strong>in</strong>g<br />

utensils <strong>and</strong> meticulously <strong>in</strong>spects visually the clean<strong>in</strong>g<br />

result. The washed glass is then directly placed onto the drip<br />

tray. The follow<strong>in</strong>g four glasses are filled with hot water <strong>and</strong><br />

placed next to the s<strong>in</strong>k for soak<strong>in</strong>g. The right h<strong>and</strong> s<strong>in</strong>k is<br />

now filled with hot water (without detergent) <strong>and</strong> the rema<strong>in</strong><strong>in</strong>g<br />

glasses soaked there<strong>in</strong>. The glasses are cleaned one after<br />

the other <strong>and</strong> placed on the drip tray without be<strong>in</strong>g disturbed<br />

by the partly excessive foam residues. However, sometimes<br />

lye is taken by h<strong>and</strong> from the s<strong>in</strong>k <strong>and</strong> trickled onto the<br />

dishes. This procedure is applied to all dishes: Simultaneously<br />

soak<strong>in</strong>g many parts <strong>in</strong> clear warm water <strong>in</strong> the right<br />

h<strong>and</strong> s<strong>in</strong>k, sponge clean<strong>in</strong>g with detergent <strong>in</strong>dividual components<br />

<strong>in</strong> the left h<strong>and</strong> s<strong>in</strong>k <strong>and</strong> transferr<strong>in</strong>g same to the drip<br />

tray. Only cutlery <strong>and</strong> smaller parts are placed bunch-wise<br />

<strong>in</strong>to the dish water. For clean<strong>in</strong>g cutlery three to five parts are

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