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1701-2165273_Demand Offering Development Playbook v40

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Activate, optimize, and maintain<br />

Launch for scalable sales and delivery of the offering<br />

20<br />

Discover<br />

Ideate<br />

Incubate<br />

Design/Build<br />

Activate<br />

Crystalize and<br />

Develop the product<br />

Scan Focus 0 Generate ideas 1 2 3<br />

Activate, optimize, and<br />

4<br />

refine ideas<br />

Create GTM plan/collateral maintain offerings<br />

Critical inputs<br />

Go to Market Toolkit may include:<br />

► Executive overview (elevator pitch,<br />

2-page executive summary)<br />

► Sales Deck<br />

► Financial Frameworks<br />

► Enablement Plans<br />

► Marketing Plan<br />

<strong>Development</strong> may include:<br />

► Technology Architecture/Approach<br />

► Process Designs/Activatement<br />

Plans<br />

► Governance/Operations Models<br />

Delivery Tools may include:<br />

► Deliverable Templates<br />

► Runbooks<br />

► Reference/Cost Models<br />

► Use Cases<br />

The process<br />

Key<br />

objectives<br />

Key activities<br />

1. Successfully Activate the <strong>Offering</strong> to the market<br />

2. Evolve the support and delivery model to optimize all EY assets<br />

3. Measure <strong>Offering</strong> performance to know when to invest or retire<br />

1. Establish EY community, networks and regional delivery teams<br />

2. Manage vendor/alliance relationship(s)<br />

3. Deliver and maintain knowledge mgmt. infrastructure across teams<br />

4. Bake offering targets into account plans<br />

5. Drive accuracy of offering/KPI reporting<br />

6. Scale and incorporate new offerings into the EY Performance<br />

Engine:<br />

► Business <strong>Development</strong> – Sales Champions<br />

► BMS – Branding/Marketing/Communications<br />

► Methods – Operational Best Practices, QRM – Quality<br />

7. Work with BD and BMC team to scale the offering through sales<br />

campaign<br />

8. Identify the global team and converge model for sales efforts<br />

9. Create and maintain support plan with GDS and core team<br />

10. Measure and evolve implementation progress<br />

Estimated timing<br />

EY stakeholders<br />

►<br />

►<br />

►<br />

►<br />

►<br />

Continuous<br />

Win Center<br />

Sector/competency/BD SMEs<br />

Quality<br />

GEC Team<br />

Stakeholders matrix (where necessary)<br />

The outputs<br />

Key deliverables<br />

1. KPI Reports<br />

2. <strong>Offering</strong> Updates and Builds<br />

3. Other <strong>Offering</strong>s/Service Line Integration<br />

4. EY Performance Engine Integration<br />

Key gate<br />

4<br />

Evaluation of the sales and<br />

delivery processes and success in<br />

the market<br />

# Key Gates<br />

Page 20<br />

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