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1701-2165273_Demand Offering Development Playbook v40

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Design and build<br />

Developing the product, GTM strategy, and sales toolkit<br />

19<br />

Discover<br />

Ideate<br />

Incubate<br />

Design/Build<br />

Activate<br />

Crystalize and<br />

Develop the product<br />

Scan Focus 0 Generate ideas 1 2 3<br />

Activate, optimize, and<br />

4<br />

refine ideas<br />

Create GTM plan/collateral maintain offerings<br />

Critical inputs<br />

<strong>Offering</strong> <strong>Offering</strong> Presentation<br />

► <strong>Offering</strong> Strategy<br />

► Refined Value Proposition<br />

► Delivery Approach/Components<br />

Documented Takeaways and<br />

Feedback from SME and Client<br />

Conversations<br />

Resource Plans to:<br />

► Build (Core, GDS, Alliances)<br />

► Deliver (Core, GDS, Alliances)<br />

► Maintain (Core, GDS, Alliances)<br />

Learnings from 2-3 Pilots/Prototype<br />

Refined Business Case<br />

The process<br />

Key<br />

objectives<br />

Key activities – Go to market<br />

1. Creation of a clear GTM strategy with initial candidates clearly defined<br />

2. <strong>Development</strong> of offering GTM collateral, tools, and technology prototypes<br />

1. Create the GTM Strategy including client target list<br />

2. Define and initiate partnerships and alliances<br />

3. Build initial GTM sales materials including internal sales<br />

enablement collateral<br />

4. Identify core sales team to initially take offerings to client<br />

5. Initiate sales process with BD teams<br />

6. Develop strong sales pipeline to enable Activate/industrialization<br />

Key activities – Product development<br />

1. Architect the offerings’ resourcing, delivery, and technology<br />

models/approaches<br />

2. Develop key delivery methodologies, templates, and tools to<br />

accelerate project success<br />

3. Develop technical prototypes and tools<br />

4. Build required process designs and Activatement plans<br />

5. Define <strong>Offering</strong> governance and operation models<br />

6. Finalize commercial model<br />

Estimated timing<br />

EY stakeholders<br />

►<br />

►<br />

►<br />

►<br />

►<br />

►<br />

►<br />

►<br />

Days ~60–120<br />

Win Center<br />

Independence<br />

General Counsel Office<br />

Marketing and Communication<br />

Quality<br />

Global Methods Program<br />

GDS – part of delivery team<br />

Stakeholders matrix (where necessary)<br />

The outputs<br />

Key deliverables<br />

1. Sales Toolkit may include:<br />

► Executive overview (elevator pitch, 2-<br />

page executive summary)<br />

► Sales Deck<br />

► Financial Frameworks<br />

► Enablement Plans<br />

► Marketing Plan<br />

2. <strong>Development</strong> may include:<br />

► Technology Architecture/Approach<br />

► Process Designs/Activatement Plans<br />

► Governance/Operations Models<br />

3. Delivery Tools may include:<br />

► Deliverable Templates<br />

► Runbooks<br />

► Reference/Cost Models<br />

► Use Cases<br />

4. Capability build plan:<br />

1. Recruitment<br />

2. L&D<br />

Key gate<br />

3<br />

<strong>Offering</strong> development, on-going<br />

review and initiative management<br />

(GO/NO-GO Funding Tranche 2)<br />

# Key Gates<br />

Page 19<br />

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