Today's Top Franchises 2017 - Franchise Business Review

SPECIAL REPORT
FranchiseBusinessREVIEW
Ratings and Reviews of the Best Franchise Opportunities by Franchisees
2017
GUIDE TO
TODAY’S TOP
Trey Owen is CEO of PF United Partners,
which owns 60 Planet Fitness franchises.
He opened his first in 2010.
FRANCHISES
Rated by the Franchisees
Who Own Them
David Lasater Likes
Family Fare’s Focus
on Being the Best
PAGE 27
2017’s
Top 200
Franchises
PAGE 10
Speed to Market Attracted
Weslee Washington to
Sanford Rose Associates
PAGE 31

$1,027,351
AUV Δ
$63 Billion
Pet Industry Size
25.6%
Comp Sales Growth ◊
96%
Franchisees Report
Flexible Work Schedule*
M-F Business
No Inventory
Simple Operations
Recurring Revenue
Recession Resistant
Multiple Profit Centers
Major Markets Available
Multi-Unit Opportunities
MEET THE NEW
CASH
COW
Showing
(Sans the whole cow thing.)
602-730-6000
franchising@dogtopia.com
dogtopia.com/bones
Daycare • Boarding • Spa
dogs the love since 2002.
This advertisement is not an offer to sell any Dogtopia (DT) franchises in, nor is any such communication directed to, the residents of any jurisdiction requiring registration of the franchise before it is offered
or sold in that jurisdiction. No DT franchises will be sold to any resident of such jurisdiction until the offering has been exempted from the requirements of, or duly registered in & declared effective by, such
jurisdiction & any required FDD has been delivered to the prospective franchisee before the sale in compliance with applicable law. Δ Average total YTD for the Top Quintile franchise stores from 12/26/15-12/03/16
per Item 19 of the 12/15/16 FDD. ◊ Comparable sales growth for stores 13mos + from 12/28/14-10/29/16 per Item 19 of the 12/15/16 FDD. *Based on a survey of our franchisees conducted in October 2016.

SPECIAL REPORT: Top Franchises
Features //2017
7 8 24
6 Letter from the Editor
Making It On Your Own Doesn’t Mean
Making It By Yourself
7 2017’s Top Franchise Opportunities:
A look at what makes a strong franchise and
franchisees successful
10 THE LIST
Best of the Best: Top 200 Franchises
26 Marketplace: Franchise Opportunities
More on the franchisee approved
franchise opportunities for 2017
Franchisee Profiles
27 David Lasater, Family Fare
31 Weslee Washington, Sanford Rose Associates
35 Dan Tomlinson, Interim HealthCare
37 Zack Conord, Office Pride
Commercial Cleaning Services
39 Matt Johnson & Kathy Quinby-Johnson,
Senior Care Authority
41 Russ Russell, Cruise Planners
43 Jim Holwerda, Remedy Intelligent Staffing
+
Reviews, interviews, satisfaction awards,
and more resources are available at:
www.FranchiseBusinessReview.com
BE YOUR OWN BOSS.
Choose your franchise business today from
ones rated highest by the franchisees who own them.
Visit FBR50.com
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SPECIAL REPORT: Top Franchises
Making It On Your Own
Doesn’t Mean Making It By Yourself
Franchise ownership can be the perfect vehicle for achieving financial success. If you select a
strong franchise brand, you’ll receive support from both the franchisor and franchisees since
everyone’s success is closely tied together. You’ll own and run a business, while benefitting from
the experience, advice, and buying power provided by the franchisor. Your fellow franchisees
will also help advise you.
The biggest risk in franchising is investing in a brand that does not have the infrastructure
or wherewithal to support you. One of the best ways to know if a franchise delivers on what they
promise is to simply see what franchisees have to say. While you absolutely should take the time
to speak with franchisees at brands you are interested in, Franchise Business Review gives you
a broader picture. We surveyed nearly 30,000 franchisees over the past 18 months in order to
identify the top 200 brands with the most satisfied franchisees (see page 10). While there are
thousands of franchise opportunities to invest in, the companies that make our annual Top
Franchises ranking are among the best of the best.
To further assist you in your franchise research, we outlined within this report what to look
for in a franchise, things to consider prior to investing in a franchise, how to finance your
franchise, and advice for running your franchise business. More information on these topics
can be found at FranchiseBusinessReview.com.
If you select a strong
franchise brand, you’ll
receive support from
both the franchisor
and franchisees since
everyone’s success is
closely tied together.
Informed franchising is happy franchising,
Emma Pearson, Editorial Director
Franchise Business Review is the leading national franchise market research
firm that performs independent surveys of franchisee satisfaction and franchise
buyer experiences. Before you invest in any franchise opportunity, read our reports
to get the facts from those who know best—franchisees. We publish 13 annual
research reports including Top Franchises Guide, Top Low-Cost Franchises,
Top Multi-Unit Franchises, Top Food & Beverage Franchises, and Top Franchises
for Veterans. All are available for free at FranchiseBusinessReview.com.
To see our list of the top 200 franchises according to the franchisees who own
them, visit FBR50.com.
Eric Stites, CEO & Managing Director
Michelle Rowan, President & COO
Emma Pearson, Editorial Director
C.J. Fleck, Senior Web Developer
Michael Kupfer, Online Marketing Manager
Ali Forman, B2B Marketing Manager
Nicole Kenney, Client Services Manager
Linda Lorrey, Client Consultant
Carey Fitzgerald, Client Consultant
Sydney Dionne, Client Consultant
Amy LaLime, Office Manager
Margot Doering, Accounting
The Secret Agency, Design and Production
Call us at 866-397-6680
ABOUT OUR RESEARCH
Participation in Franchise Business Review’s franchisee satisfaction
research is free for all North American franchise systems with a
minimum of 10 franchisees. For this report, we surveyed approximately
30,000 franchisees representing 334 brands between May 2015 and
November 2016 (18 months). We asked each franchisee to answer 33
benchmark questions ranking their franchise in the areas of financial
opportunity, training and support, leadership, operations and product
development, core values (e.g., honesty and integrity of franchisor), general
satisfaction, and the franchisee community. We also asked them to
answer an additional 16 questions about their market area, demographics,
business lifestyle, overall enjoyment running their franchise, and role
in the franchisee community. From this data, we identified our list of
Top Franchises with the highest franchisee satisfaction. Surveys to
determine the Top Franchises for 2018 are underway. If you are a
franchisor and would like to participate, please call 866-397-6680 or
contact info@FranchiseBusinessReview.com.
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SPECIAL REPORT: Top Franchises
Above: Kona Ice franchisees tap into the popularity of the frozen dessert industry,
which Packaged Facts estimates will be US$27.4 billion by 2018.
Right: Mike Kuhn and his fellow HouseMaster franchisees are benefitting from the
growing home services market, the size of which is estimated to be between $250 billion
to $400 billion.
2017’s Top Franchise Opportunities:
A look at what makes a strong franchise and franchisees successful
Whether you own a McDonald’s or a lesserknown
franchise brand such as TeamLogic
IT or The Little Gym, franchising is a unique
business endeavor. You are a business owner,
but expected to follow the franchisor’s proven
business model. You are responsible for your
own success, but supported by your fellow
franchisees and franchisor.
“My husband and I were looking for
an opportunity to start our own venture.
We considered mortgages, car washes, etc.
I personally insisted on choosing a franchise
The franchise model allowed me to choose the business
I wanted without any experience in the industry.
operation because of the support system it
offered. I felt that there was no point in us
trying to recreate the wheel of success that had
already been laid out for us. We just needed
to pick it up, make it our own, and do
the work,” says Crystal Gipson, who owns a
Minuteman Press franchise in Georgetown,
TX with her husband Ty. The Gipsons opened
their location in 2006 and report they had
$2.5 million in 2016 gross revenue.
“I was actually forced to open my own
business. I was a Purchasing Manager in a
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SPECIAL REPORT: Top Franchises
Left: Vapor Shark franchisees are poised to benefit from Research and Markets’ projection that the worldwide vape products market will reach around US$32.11 billion by 2021.
Right: Milton and Gina Chancellor, as owners of a FASTSIGNS franchise, help people with their signage and other communication needs.
corporate environment, but due to consolidation
I would have had to relocate, which my
family and I did not want to do,” says Milton
Chancellor, who opened his FASTSIGNS
of Tuscaloosa, AL franchise in October 2014
with his wife, Gina. “I looked at the available
jobs and other business opportunities. The
franchise model allowed me to choose the
business I wanted without any experience in
the industry.”
Determining if franchising is the right fit
for you and, if it is, which franchise will
best meet your goals, are both essential steps
successful franchisees take.
“The first question a first-time franchisee
needs to answer is, ‘Do I really want to take the
step to be my own boss?’. Any person who has
ever gotten into business for themselves, acts
from a place of courage and conviction,” says
Vic Ciuffetelli, CEO of ActionCOACH.
If you do want to be your own boss, this
report outlines the steps you should take to
make it happen. It also features 200 franchise
brands (page 10) across franchising’s variety of
sectors ranked highest by those who know
everything about them—their franchisees.
Questions to Ask Franchisees
The following are questions to ask franchisees in order to obtain valuable feedback regarding
the franchise you are interested in:
1. Did the opening of your business go according to plan?
2. How effective and useful was your initial training and is the ongoing training?
3. How much support does the franchisor give you on a day-to-day basis?
4. If you run into problems, does the franchisor help you solve them?
5. Does the franchisor visit you regularly?
6. How helpful are the operations and training manuals?
7. If the franchisor supplies products, do they arrive on time and is their quality consistent?
8. How long did it take to break even?
9. When did you make a profit?
10. What was your first year gross revenue? What is it now?
11. Has turnover and profitability been in line with what the franchisor told you it would be?
12. Does the franchisor facilitate franchisees interacting with each other? If yes, how?
13. How helpful are the other franchisees?
14. What do you wish you had known going into business that you did not?
15. Is there anything you would have done differently?
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SPECIAL REPORT: Top Franchises
WHY FRANCHISING?
You may well be wondering if you should
start a business from scratch or invest in a
franchise. According to the International
Franchise Association, there are 780,000 franchise
establishments that produce $890 billion
of economic output for the U.S. economy,
which makes one thing clear—franchising is a
path many people take. Let’s take a look at
some of the reasons why.
Reduced Risk: When you buy a franchise,
you’re not only buying an established brand
name, you’re buying into a proven concept
and business model. You’ll be able to follow
the company’s roadmap in bringing your
business to market, and tap into an established
brand and customer base.
Pre-Opening and Ongoing Support: The
franchisor provides you with pre-opening
support including training in how to set up
and operate the business. Typically, you’ll also
be assisted with site selection and your grand
opening depending on the type of franchise
you purchase. You’ll continue to be supported
by your franchisor through ongoing training,
marketing, R&D, purchasing, and more as
long as you are a franchisee.
Franchise Network: One of the greatest
assets of any franchise opportunity is the
community of franchisees. You’ll have access
to a group of owners from whom you can get
business advice, learn tricks of the trade, and
receive moral support. Cooperation between
franchisees is a critical component of success.
The best franchise companies foster these
relationships through annual conferences,
regional meetings, online communities, and
regular conference calls.
“The Zaxby’s franchisee community is a
close one and other franchisees are always
willing to lend a helping hand. The input of
other franchisees was crucial when opening
my first store. Without their advice and
support, I would have struggled significantly
more,” says Neil Glezen, who owns five Zaxby’s
in North Carolina with his wife, Adrianne.
“I currently seek out other franchisee advice
often when making decisions.”
Continued on page 19.
EXPERT CORNER
Things to Do Before
Investing in a Franchise
>>> Interview existing franchisees
“Interview as many existing franchisees from the company as possible
before making a decision. Great information can be gained talking to
people who have experience working as a franchisee.”
— Neil and Adrianne Glezen own five Zaxby’s in North Carolina.
>>> Get your financing in line
“Make sure your financing is in line to support the ramp up time.
Don’t go in with blinders on as to the amount of work or investment
that is needed. Decide early on if you are going to do the work and
the management, or if you are going to hire for it.”
— Ty and Crystal Gipson own a Minuteman Press in Texas.
>>> Believe in the product, service, the Franchisor and its future
“Ensure you are (a) excited by the deliverables of the franchise, have a
passion for it (b) can see a sustainable future, good potential market,
and (c) that the Franchisor validates well when you speak with its
franchisees, that what you are being told is the reality of the business.”
— Vic Ciuffetelli, CEO of ActionCOACH.
>>> Understand the commitment for yourself and your family
“The most important consideration for me was my family. I made sure
that my spouse understood what we were getting into. The fact
that business ownership is hard and there would be problems.
I had a meeting with my accountant and wife together. I explained
to her that there would be long hours, employees quitting, machines
breaking down, and that money may be tight. I would have never
made the choice without her agreeing to opening a FASTSIGNS. If all
stakeholders are in and totally understand what you are getting into,
they will be supportive. I would then meet with your accountant and
prepare a business plan for your first three years of business.”
— Milton Chancellor owns a FASTSIGNS in Alabama.
>>> Have realistic expectations of the business
“Visit as many current franchisees as possible in the system you are
contemplating to get first hand feedback. This will help you have
realistic expectations of the business.”
— Trey Owen, CEO of PF United Partners,
owner of 60 Planet Fitness clubs.
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SPECIAL REPORT: Top Franchises
THE LIST
Best of the Best:
Top 200 Franchises
ADVERTISING & SALES
* Our Town America — more on p. 26
Advertising services
Proforma
Print & promotional product supplier
Survey
Date
Sep.
2016
Dec.
2014
Startup
Investment
$74,800 –
$105,450
$4,730 –
$50,195
Cash
Requirement
Total
Units
$75,000 62
$29,500 700
Welcomemat Services
Printing & marketing services
June
2016
$58,830 –
$87,180
$75,000 66
Natural Awakenings
Print magazine
May
2016
$59,700 –
$74,250
$59,700 –
$74,250
91
Town Money Saver
Advertising services
March
2016
$5,700 –
$17,000
$5,000 –
$12,000
44
AUTOMOTIVE
* Christian Brothers Automotive
Automotive repair
Dec.
2015
$403,200 –
$474,600
$75,000 –
$80,000
157
* Snap-on Tools — more on p. 1
Automotive services
Sep.
2016
$166,847 –
$319,547
$33,019 –
$50,183
4,600
Mighty Distributing System
Automotive retailer
Aug.
2016
$175,000 –
$275,000
$100,000 107
Auto Appraisal Network
Automotive appraisal services
March
2016
$12,000 –
$30,000
$3,000 –
$10,000
25
Tint World
Automotive services
Dec.
2015
$108,000 –
$198,000
$50,000 52
Honest-1 Auto Care
Automotive care
May
2016
$169,975 –
$457,975
$150,000 60
Carstar
Automotive repair
Sep.
2016
$18,700 –
$790,000
$18,700 –
$790,000
438
Priceless Rent-A-Car
Used car rental & leasing
Oct.
2015
$188,254 –
$719,257
$50,000 38
* Rent-A-Wreck of America
Used car rental & leasing
Oct.
2015
$159,000 –
$459,607
$50,000 141
BUSINESS SERVICES
Sanford Rose Associates — more on p. 31
Recruiting services
Sep.
2016
$108,250 –
$143,580
$108,250 –
$143,580
77
* FASTSIGNS — more on inside back cover
Visual business communications
Aug.
2015
$151,140 –
$293,525
$80,000 650
* Sandler Training — more on p. 39
Business consulting & coaching
Oct.
2015
$88,150 –
$105,750
$100,000 259
* Minuteman Press
Business services
Sep.
2016
$62,207 –
$161,865
$50,000 952
* Murphy Business & Financial — more
Business brokers
on p. 40
June
2016
$57,525 –
$116,650
$50,000 189
*Full Satisfaction Report Available at
www.FranchiseBusinessReview.com
10-year Hall of Fame Member
Featured on our Best of the Best List for 10 or more years.
* ActionCOACH
Business coaching
YESCO
Visual business communications
* Supporting Strategies
Bookkeeping services
Dec.
2015
Aug.
2015
May
2016
$61,250 –
$108,441
$64,300 –
$350,000
$40,000 754
$60,000 89
$77,130 $100,000 58
Best in Category
Sir Speedy
Printing & marketing services
Oct.
2015
$275,000 –
$350,000
$100,000 249
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SPECIAL REPORT: Top Franchises
Survey
Date
Startup
Investment
Cash
Requirement
Total
Units
BUSINESS SERVICES (CONTINUED)
Brightway Insurance
Financial services
Jan.
2016
$115,000 –
$181,000
$75,000 135
The @WORK Group
Recruiting services
Feb.
2016
$99,500 –
$174,500
$100,000 97
Speedpro Imaging
Printing & marketing services
CHILD SERVICES
* Soccer Shots
Youth sports
JumpBunch
Youth sport & fitness
* Amazing Athletes
Early childhood development
May
2016
Dec.
2015
Jan.
2016
Aug.
2016
$232,200 –
$467,200
$31,742 –
$38,500
$40,300 –
$73,500
$25,000 –
$55,650
$100,000 132
$35,000 183
$42,000 57
$17,500 95
“Quality is top notch.
If there is an issue,
it is quickly rectified.
Never before have I dealt
with such a stable system
or company.”
– TSS Photography Franchisee
Great Play
Youth fitness
Aug.
2015
$173,000 –
$391,000
$173,000 –
$391,000
15
Young Rembrandts
Children’s art classes
May
2016
$41,250 –
$48,120
$40,000 100
Goldfish Swim School
Swim lessons
Sep.
2016
$1,364,033 –
$2,244,200
$350,000 –
$500,000
37
Drama Kids
Drama programs
Dec.
2015
$29,000 –
$48,000
$30,000 208
College + Nannies + Tutors
Childcare & tutoring services
Oct.
2016
$176,700 –
$228,700
$60,000 100
CompuChild
Children’s technology education
June
2015
$18,300 –
$33,000
$10,000 40
TGA Premier Golf & Tennis
Youth sports
July
2016
$16,300 –
$67,350
$16,300 –
$67,350
92
The Little Gym
Early childhood development
Oct.
2016
$157,750 –
$377,000
$75,000 –
$100,000
348
* TSS Photography — more on p. 36
Sports, school & event photography
Aug.
2016
$10,500 –
$74,000
$10,500 185
KidsPark
Children’s play park
CLEANING & MAINTENANCE
* MaidPro
House cleaning & maid services
* Office Pride — more on p. 37
Commercial cleaning services
Aire-Master of America
Commercial hygene service
Rooterman
Plumbing & drain cleaning services
Oxi Fresh Carpet Cleaning
Carpet cleaning
You’ve Got MAIDS
House cleaning & maid services
Two Maids & A Mop
House cleaning & maid services
Aug.
2015
Oct.
2016
Oct.
2016
Dec.
2015
July
2016
Oct.
2016
June
2016
June
2016
$185,000 –
$340,000
$58,960 –
$203,770
$51,400 –
$100,100
$39,584 –
$142,400
$46,750 –
$137,600
$40,000 –
$60,000
$34,282 –
$108,899
$47,200 –
$127,950
$45,000 –
$65,000
17
$60,000 225
$100,000 134
$50,000 101
$18,000 583
$33,900 247
$34,282 63
$30,000 30
“The training they've
provided has been
thoughtful, thorough
and my hand has been
held whenever needed.
I've never run my own
business, but they
provided me with the
training, materials,
and support to be
successful.”
– MaidPro Franchisee
For more information on the companies in this report, visit www.FBR50.com | 11

SPECIAL REPORT: Top Franchises
THE LIST
Best of the Best:
Top 200 Franchises
CLEANING & MAINTENANCE (CONTINUED)
Jan-Pro (Master Franchisors) — more on p. 31
Commercial cleaning services
Anago Cleaning Systems (Master Franchisors)
Commercial cleaning services
Survey
Date
Sep.
2015
Dec.
2015
Startup
Investment
$150,000 –
$500,000
$154,000 –
$257,000
Cash
Requirement
Total
Units
$100,000 136
$154,000 –
$257,000
38
* Image One — more on p. 29
Commercial cleaning services
July
2016
$29,750 –
$103,208
$15,000 78
EDUCATION
* Mathnasium
Math learning center
April
2016
$90,750 –
$137,610
$90,750 729
* The Goddard School
Early childhood education
July
2016
$706,700 –
$750,700
$150,000 434
“I truly appreciate the
support I have received
from every staff member.
I feel comfortable to
reach out at any time
with any question I may
have and know I will
get assistance as soon
as it is possible.”
The Tutoring Center
Tutoring services
Huntington Learning Center
Tutoring services
The Learning Experience
Early childhood education
Creative World School
Early childhood education
FINANCIAL & TAX
Estrella Insurance
Financial services
Padgett Business Services
Financial services
April
2016
Oct.
2016
May
2016
Oct.
2016
Oct.
2016
Dec.
2015
$90,000 –
$130,000
$96,675 –
$204,430
$199,875 –
$384,150
$3,000,000 –
$5,000,000
$49,950 –
$84,000
$99,975 –
$99,975
$39,000 64
$60,000 287
$125,000 170
$400,000 –
$600,000
$20,000 –
$50,000
23
120
$99,975 366
– Image One Franchisee
* Payroll Vault
Payroll services
July
2016
$19,000 –
$35,000
$31,950 –
$74,150
30
FITNESS
Planet Fitness
Fitness club
July
2016
$853,390 –
$2,882,070
$1,500,000 1,131
Orangetheory Fitness
Fitness club
Oct.
2016
$327,600 –
$634,100
$327,600 –
$634,100
560
Fit4Mom
Fitness programs
Sep.
2015
$6,205 –
$23,685
$5,495 –
$11,143
261
9Round
Kickboxing fitness
March
2016
$66,600 –
$102,700
$24,000 441
The Exercise Coach
Fitness programs
Oct.
2015
$95,000 –
$236,000
$95,000 –
$236,000
34
ILOVEKICKBOXING.COM
Kickboxing fitness
April
2016
$206,500 –
$301,500
$50,000 142
Baby Boot Camp
Fitness programs
Sep.
2016
$4,570 –
$10,800
$4,570 –
$10,800
107
* Crunch Fitness
Fitness club
Oct.
2015
$1,200,000 –
$1,500,000
$300,000
-$400,000
125
The MAX Challenge
Fitness programs
Oct.
2016
$89,925 –
$190,000
$25,000 55
Iron Tribe
Fitness club
Feb.
2016
$305,000 –
$438,500
$305,000 –
$438,000
67
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SPECIAL REPORT: Top Franchises
Survey
Date
Startup
Investment
Cash
Requirement
Total
Units
FITNESS (CONTINUED)
World Gym
Fitness club
Nov.
2016
$762,200 –
$3,212,500
$100,000 213
FOOD & BEVERAGE
* Kona Ice — more on p. 44
Ice cream/Yogurt/Frozen treats
July
2016
$117,125 –
$135,925
$20,000 814
Zaxby’s
Fast casual
Culver’s
Quick-service
Hwy 55 Burgers Shakes & Fries
Casual dining
Captain D’s
Fast casual
* Hungry Howie’s Pizza & Subs —
Quick-service
more on inside
front cover
Oct.
2015
May
2015
Oct.
2016
May
2016
Nov.
2016
$352,000 –
$664,300
$1,845,000 –
$4,155,000
$191,255 –
$385,155
$771,000 –
$1,003,000
$253,075 –
$453,850
$500,000 820
$350,000 602
$125,000 131
$350,000 527
$100,000 549
“I recently completed
a 20 year franchise
agreement and renewed
for another 20 years.
That should say it all.”
– Hungry Howie’s Franchisee
LaRosa’s Pizzeria
Fast casual
April
2016
$800,000 –
$1,000,000
$500,000 52
* Checkers & Rally’s
Quick-service
June
2016
$165,796 –
$1,306,345
$250,000 838
Fazoli’s Restaurants
Fast casual
June
2016
$88,300 –
$1,399,000
$250,000 214
The Wendy’s Company
Quick-service
Billy Sims Barbecue
Fast casual
* Ground Round
Casual dining
Tropical Smoothie Cafe
Fast casual
Penn Station
Quick-service
July
2016
Sep.
2015
April
2016
Nov.
2016
March
2016
$300,000 –
$3,000,000
$169,000 –
$433,000
$450,000 –
$2,200,000
$198,050 –
$478,550
$269,232 –
$535,081
$2,000,000 6,100
$150,000 49
$350,000 28
$125,000 540
$300,000 301
How Income and Satisfaction
Relates to Median Investment
Median Initial Investment for Top Five
Sectors With Highest Average Income
Sector
Investment
Average
Pre-tax Income
Food $433,000 $99,400
Real Estate $267,000 $132,000
* East Coast Wings & Grill — more on p. 28
Casual dining
Nothing Bundt Cakes
Snack retailer
April
2016
June
2016
$658,875 –
$1,133,502
$392,875 –
$545,475
$250,000 35
$150,000 168
Automotive $247,000 $100,000
Education $177,700 $106,000
Senior Services $102,000 $111,000
Wingstop
Quick-service
Planet Sub
Quick-service
April
2016
Jan.
2016
$227,888 –
$650,790
$182,500 –
$402,000
$200,000 725
$100,000 58
Median Initial Investment
& Average Income for Top Five Sectors
With Highest Satisfaction
* Marco’s Pizza
Quick-service
* Firehouse Subs — more on back cover
Quick-service
July
2016
April
2016
$264,592 –
$549,042
$131,150 –
$928,405
$100,000 674
$90,000 –
$100,000
1037
Sector
Investment
Average
Pre-tax Income
Real Estate $267,000 $132,000
Lenny’s Sub Shop
Quick-service
Fuzzy’s Taco Shop
Fast casual
Smoothie King
Fast casual
July
2016
Oct.
2016
April
2016
$188,715 –
$386,775
$335,000 –
$1,035,000
$188,200 –
$414,050
$80,000 107
$250,000 106
$100,000 842
Sports & Rec $113,000 $82,000
Advertising & Sales $70,000 $90,000
Financial & Tax $67,000 $52,000
Child Services $51,000 $52,000
For more information on the companies in this report, visit www.FBR50.com | 13

SPECIAL REPORT: Top Franchises
THE LIST
Best of the Best:
Top 200 Franchises
FOOD & BEVERAGE (CONTINUED)
Pizza Factory — more on p. 38
Quick-service
Donatos Pizza
Quick-service
Survey
Date
Oct.
2016
July
2016
Startup
Investment
$151,000 –
$638,500
$449,000 –
$667,000
Cash
Requirement
Total
Units
$90,000 112
$200,000 154
Taziki’s Mediterranean Cafe
Fast casual
Sep.
2015
$323,000 –
$819,000
$500,000 65
Dick’s Wings & Grill
Casual dining
Oct.
2014
$237,500 –
$772,500
$100,000 24
Pizza 9
Quick-service
Sep.
2015
$64,580 –
$353,980
$64,580 –
$353,980
17
Franchises on FBR's
Best of the Best List for
10 or More Years in a Row
Jason’s Deli
Fast casual
Jamba Juice
Fast casual
April
2016
Dec.
2015
$905,891 –
$1,277,868
$201,000 –
$619,300
$1,000,000 261
$350,000 885
Their consistent placement
highlights their commitment
to their franchisees.
Scooter’s Coffee
Fast casual
* Happy & Healthy Products
Ice cream/Yogurt/Frozen treats
Sep.
2016
March
2016
$270,000 –
$463,500
$45,000 –
$90,000
$100,000 160
$45,000 –
$90,000
65
ActionCOACH
AdvantaClean*
Aire-Master of America*
American Poolplayers Association*
Anago Cleaning Systems*
Budget Blinds
CertaPro Painters
Christian Brothers Automotive*
FASTSIGNS
HomeVestors of America
HouseMaster*
Jan-Pro Cleaning Systems*
JumpBunch, Inc.
Kampgrounds of America/ KOA*
MaidPro*
Mathnasium*
Miracle Method Bath & Kitchen Restoration
Murphy Business*
Office Pride Commercial Cleaning Services*
Our Town America
Padgett Business Services*
Palm Beach Tan
Paul Davis*
Sir Speedy
Snap-on Tools*
Sotheby's International Realty*
TeamLogic IT
Truly Nolen of America
Two Men and A Truck
Wild Birds Unlimited
* First year on the List
Biggby Coffee
Beverages
Toppers Pizza
Quick-service
Bahama Buck’s
Ice cream/Yogurt/Frozen treats
Zoup!
Quick-service
* PJ’s Coffee
Beverages
Uno Chicago Grill
Fast casual
Repicci’s Italian Ice
Ice cream/Yogurt/Frozen treats
Buffalo Wings & Rings
Fast casual
HEALTH & BEAUTY
Palm Beach Tan
Beauty services
Sport Clips — more on p. 4
Hair cutting
My Salon Suite — more on p. 33
Private, spacious salon suites
LaVida Massage
Massage services
HOME SERVICES
* CertaPro Painters
Painting
Budget Blinds
Custom blinds and window coverings
Oct.
2016
Aug.
2016
Sep.
2016
June
2016
Aug.
2015
April
2016
Oct.
2015
Jan.
2016
Dec.
2016
June
2016
Nov.
2016
Sep.
2016
Jan.
2016
Dec.
2014
$220,000 –
$220,000
$291,666 –
$527,152
$223,346 –
$720,825
$386,860 –
$576,250
$171,400 –
$475,500
$736,000 –
$1,850,500
$175,800 –
$189,450
$1,224,000 –
$3,085,000
$503,070 –
$811,140
$183,300 –
$351,500
$395,000 –
$955,000
$161,750 –
$357,500
$134,750 –
$169,500
$99,240 –
$202,070
$70,000 254
$150,000 76
$90,000 89
$150,000 92
$75,000 76
$750,000 85
$75,000 49
$300,000 52
$250,000 438
$200,000 1,609
$150,000 44
$150,000 55
$75,000 461
$59,950 1,076
14 | For more information on the companies in this report, visit www.FBR50.com

SPECIAL REPORT: Top Franchises
Survey
Date
Startup
Investment
Cash
Requirement
Total
Units
HOME SERVICES (CONTINUED)
* HouseMaster — more on p. 28
Professional home inspections
Miracle Method Bath & Kitchen Restoration
Bathroom & kitchen remodeling
Surface Specialists Systems
Home remodeling
WOW 1 DAY PAINTING
Painting
* DreamMaker Bath & Kitchen
Home remodeling
ASP – Americas Swimming Pool Co. — more on
Swimming pool maintenance
p. 41
Tailored Living
Home organization solutions
Oct.
2016
Jan.
2016
May
2016
Oct.
2016
July
2016
Sep.
2015
Sep.
2016
$61,100 –
$106,500
$75,000 –
$138,000
$43,200 –
$56,000
$90,000 –
$130,000
$95,895 –
$258,745
$85,000 –
$110,000
$131,130 –
$269,495
$42,500 309
$50,000 138
$25,000 45
$50,000 40
$69,995 –
$226,945
36
$50,000 259
$124,950 195
“The opportunities
that HouseMaster has
provided me gave me
the ability to influence
the direction of my
own destiny. It not only
secured my future, but
also my daughter's. It will
not be a business I leave
her, it will be a legacy.”
California Closets
Custom closets and organizers
May
2016
$250 ,000 –
$1,000,000
$250,000 95
– HouseMaster Franchisee
ShelfGenie
Shelving solutions
July
2016
$70,100 –
$125,250
$70,000 137
Five Star Painting
Painting
June
2016
$61,600 –
$136,150
$25,450 –
$55,125
170
AdvantaClean
Cleaning services
June
2015
$124,800 –
$219,223
$50,000 222
The Grout Doctor
Grout repair services
Jan.
2016
$12,000 –
$40,000
$20,000 74
* Kitchen Solvers
Home remodeling
Aug.
2016
$60,000 –
$80,000
$75,000 52
MarbleLife
Stone restoration
Oct.
2015
$50,000 –
$65,000
$30,000 40
Go Mini’s — more on p. 23
Portable storage
Aug.
2016
$205,447 –
$361,688
$100,000 78
PET SERVICES
The Dog Wizard
Dog training
Sep.
2016
$47,400 –
$59,850
$30,000 18
In Home Pet Services
Pet sitting & dog walking service
Sep.
2016
$9,200 –
$35,100
$9,200 –
$35,100
13
Pet Supplies ‘PLUS’
Pet retailer
Aug.
2016
$550,400 –
$1,307,400
$750,000 360
Sit Means Sit Dog Training
Dog training
Oct.
2016
$45,000 –
$93,850
$45,000 81
Dogtopia — more on p. 2
Dog daycare and boarding
Oct.
2016
$454,437 –
$735,275
$150,000 51
REAL ESTATE
Keller Williams
Real estate
Oct.
2016
$183,947 –
$336,995
$183,947 –
$336,995
730
Sotheby’s International Realty
Real estate
Jan.
2016
$196,050 –
$621,500
$153,550 –
$566,000
538
Better Homes & Gardens Real Estate
Real estate
Jan.
2016
$65,170 –
$540,000
$100,000 304
For more information on the companies in this report, visit www.FBR50.com | 15

SPECIAL REPORT: Top Franchises
THE LIST
Best of the Best:
Top 200 Franchises
REAL ESTATE (CONTINUED)
Weichert Real Estate
Real estate
* HomeVestors of America —
Realty renovation
more on
p. 30
Survey
Date
June
2016
Dec.
2015
Startup
Investment
$50,000 –
$364,700
$44,000 –
$347,250
Cash
Requirement
$50,000 –
$364,700
Total
Units
433
$50,000 771
Coldwell Banker
Real estate
Jan.
2016
$52,470 –
$493,550
$27,470 –
$468,550
3,630
“The franchise is always
looking for ways to help
us do our job easier and
better. I could not be
happier regarding how
involved they are in my
business. They are only
a phone call away and
response is immediate.”
– Wild Birds Unlimited Franchisee
ERA
Real estate
Help-U-Sell Real Estate
Real estate
PropertyGuys.com
Real estate
United Country Real Estate
Real estate
Coldwell Banker Commercial
Real estate
Showhomes Home Staging
Home staging
RETAIL
* Wild Birds Unlimited
Nature retailer
Jan.
2016
Feb.
2016
June
2016
March
2016
Jan.
2016
Jan.
2016
Nov.
2016
$48,000 –
$221,900
$43,750 –
$136,750
$45,000 –
$92,000
$16,290 –
$44,435
$37,450 –
$781,000
$45,300 –
$78,000
$125,978 –
$199,172
$48,000 –
$221,900
2355
$50,000 102
$55,000 118
$15,000 420
$175,000 170
$10,000 55
$40,000 306
* Pinch A Penny — more on p. 40
Pool supplies retailer
Sep.
2015
$230,000 –
$300,000
$50,000 235
Rhea Lana’s — more on p. 32
Children’s consignment
Feb.
2016
$18,050 –
$36,050
$10,000 –
$13,500
90
Just Between Friends
Children’s consignment
Oct.
2016
$32,774 –
$45,449
$16,694 152
Family Fare — more on p. 27
Convenience store retailer
Sep.
2016
$33,800 –
$210,700
$31,800 –
$210,700
87
* Big Frog Custom T-Shirts
Clothing retailer
Feb.
2016
$180,750 –
$235,700
$50,000 80
“Training and support
are world class. I have
been extremely pleased
with the amount and
quality of both.”
– HomeInstead Senior Care Franchisee
* Vapor Shark
E-Liquids & personal vaporizers
Color Me Mine
Pottery painting studio
MODE
Designer retail store
Learning Express
Children’s retailer
Good Feet Worldwide
Arch support experts
Sep.
2015
March
2016
Jan.
2016
Aug.
2015
Oct.
2015
$110,000 –
$160,000
$134,300 –
$174,800
$178,000 –
$309,000
$199,875 –
$384,150
$39,740 –
$202,275
$25,000 35
$134,300 –
$174,800
144
$75,000 13
$125,000 120
$39,740 –
$202,275
130
SENIOR SERVICES
* Visiting Angels — more on p. 34
In-home senior care
July
2016
$77,985 –
$102,285
$43,950 –
$51,950
548
* Home Instead Senior Care
In-home senior care
Nov.
2016
$115,000 –
$125,000
$55,000 1,017
Home Care Assistance
In-home senior care
Oct.
2016
$199,000 –
$223,950
$125,000 133
16 | For more information on the companies in this report, visit www.FBR50.com

SPECIAL REPORT: Top Franchises
Survey
Date
Startup
Investment
Cash
Requirement
Total
Units
SENIOR SERVICES (CONTINUED)
* FirstLight HomeCare — more on p. 3
In-home senior care
Right at Home
In-home senior care
Assisting Hands
In-home senior care
Interim HealthCare — more on p. 35
In-home senior care
* CarePatrol — more on p. 42
Assisted living placement services
* Senior Care Authority — more on p. 39
Assisted living placement services
Assisted Living Locators
Assisted living placement services
June
2016
Feb.
2016
Aug.
2016
Oct.
2015
Nov.
2016
May
2016
May
2016
$95,156 –
$140,734
$77,200 –
$133,400
$70,550 –
$147,500
$88,000 –
$98,000
$64,649 –
$84,699
$52,350 –
$78,150
$59,300 –
$70,550
$65,000 200
$150,000 547
$38,500 117
$155,000 345
$75,000 150
$50,000 38
$50,000 50
“I am very impressed with
the quality of the owners.
Great people, smart, and
most importantly, very
willing to share best
practices. I believe that
owners are supportive
of the Brand and believe
strongly in the values
and culture of care.”
SERVICES
– Firstlight Homecare Franchisee
* Weed Man
Lawn care
Jan.
2016
$68,453 –
$85,513
$60,000 550
* Two Men and A Truck
Moving services
Dec.
2015
$75,000 –
$590,500
$75,000 –
$150,000
349
* Window Genie — more on p. 37
Window cleaning
July
2016
$90,800 –
$140,000
$50,000 241
Truly Nolen of America
Pest control
Jan.
2016
$50,200 –
$293,000
$35,000 106
Men In Kilts
Window cleaning
Oct.
2015
$41,400 –
$99,650
$50,000 15
FRSTeam
Home restoration
Nov.
2016
$32,000 –
$380,500
$25,000 –
$35,000
46
Fibrenew — more on p. 34
Leather & vinyl repair services
Oct.
2016
$75,000 –
$101,800
$50,000 253
Leather Medic
Leather & vinyl repair services
* Fish Window Cleaning Services
Window cleaning
College Hunks Hauling Junk
Junk removal services
Complete Weddings and Events
Wedding & event services
June
2016
Nov.
2016
March
2016
Oct.
2016
$49,500 –
$59,500
$83,225 –
$146,200
$105,000 –
$282,000
$30,350 –
$48,650
$25,000 –
$59,500
$83,225 –
$146,200
24
270
$40,000 98
$10,000 200
“Everyone at corporate,
from sales and marketing
to support has been
very accessible, helpful,
and instructive.”
Precision Door Service
Garage door services
April
2016
$67,639 –
$512,214
$60,000 84
– FRSTeam Franchisee
A All Animal Control
Wildlife control & removal
April
2016
$10,750 –
$50,000
$5,000 44
* Mosquito Joe
Mosquito control services
Aug.
2016
$69,600 –
$122,500
$30,000 278
PortraitEFX
Sports, school & event photography
Oct.
2016
$19,995 –
$39,995
$10,000 55
Real Property Management
Residential property management
Sep.
2016
$40,000 $80,000 300
Creative Colors International
Leather & vinyl repair services
July
2015
$83,600 –
$112,250
$73,000 70
For more information on the companies in this report, visit www.FBR50.com | 17

SPECIAL REPORT: Top Franchises
THE LIST
Best of the Best:
Top 200 Franchises
SERVICES (CONTINUED)
101 Mobility
Mobility equipment services
Fastest Labs
Drug alcohol & DNA testing services
Survey
Date
July
2016
June
2016
Startup
Investment
$114,060 –
$210,120
$66,505 –
$82,875
Cash
Requirement
Total
Units
$100,000 148
$50,000 22
Paul Davis
Home restoration & emergency services
Jan.
2016
$188,240 –
$391,077
$200,000 258
Glass Doctor
Glass repair & replacement
Sep.
2015
$111,800 –
$281,000
$111,800 –
$281,000
182
SPORTS & REC
“The financial
opportunity I have
with this organization
is incredible. It is really
up to you and what you
can do with it.”
– Americal Poolplayer’s
Association Franchisee
* Pinot’s Palette
Paint & sip
American Poolplayers Association
Pool league
* Painting With a Twist
Paint & sip
Kampgrounds of America/ KOA
Camping services
APEX Fun Run
School fundraising program
Sky Zone
Indoor trampoline park
April
2016
Sep.
2016
Feb.
2016
Oct.
2016
April
2016
Feb.
2016
$76,600 –
$196,600
$16,704 –
$19,874
$94,300 –
$131,800
$27,500 –
$4,462,925
$65,500 –
$98,200
$850,000 –
$2,500,000
$50,000 188
$16,704 –
$19,847
322
$25,000 216
$7,500 –
$30,000
481
$20,000 78
$600,000 87
Wine and Design
Wine & painting studio
June
2016
$46,160 –
$95,000
$50,000 76
TECHNOLOGY
TeamLogic IT
IT services
Oct.
2015
$146,000 $50,000 115
TRAVEL & HOSPITALITY
* Cruise Planners — more on p. 41
Travel agency
June
2016
$10,495 $10,495 2,432
* CruiseOne
Travel agency
March
2016
$3,245 –
$21,850
$98,000 1,090
Expedia CruiseShipCenters
Travel agency
Dec.
2015
$150,000 –
$250,000
$100,000 225
18 | For more information on the companies in this report, visit www.FBR50.com

SPECIAL REPORT: Top Franchises
Continued from page 7.
Expedited Profitability: As a franchisee,
you benefit from many things the owner of a
start-up does not have access to or would have
to pay quite a lot for. The most important is
that you have a proven road map to success to
follow. In addition, your marketing costs are
shared and your franchisor negotiates bulkpurchasing
rates that are passed on to you.
You are also provided with support in multiple
areas including marketing, training, and IT. If
you had your own business, you would have
to pay contractors or staff to fulfill these roles.
Before you completely shut down the idea
of starting your own business or exploring
other options to franchising, it’s important to
consider a few things.
Startup Costs and Royalties: In order to
qualify to purchase a franchise, you’ll need a
certain amount in non-borrowed assets and
must be able to make a down payment. In
addition, you must pay an initial franchise fee.
You’ll also have to pay a monthly royalty fee.
Not 100% in Control: Brand consistency is
probably the most crucial element of a
franchise’s success. To maintain it, franchise
owners are expected to adhere to the franchisor’s
best practices. For example, if you
purchase a fast food franchise, you will not be
able to tap into your inner creative chef
because your franchisor will retain control
over the menu. You’ll likely be told which
suppliers you can work with as well. The
franchisor will probably also determine your
business hours, signage, and employee uniforms.
In addition, your franchisor will limit
your business to a specific location or sales
territory to protect other franchisees within
the brand. All of this is not perceived as a bad
thing by most franchisees.
“I like the support I receive from our franchisor.
By not having to worry about menu
innovation, marketing, etc., I can spend more
time focusing on the operations of my business,”
says Glezen of Zaxby’s.
Our research shows that many franchisees
feel entering franchising was the right choice
for them. When asked if they enjoy operating
their business and if they would “do it all over
again”, 89% of franchisees said yes.
When asked if they enjoy operating their business
and if they would “do it all over again”, 89% of
franchisees said yes.
GETTING STARTED IN FRANCHISING
Regardless of your business experience or skill
set, if you are thinking of owning a franchise,
here are some things you need to know.
How to Select a Franchise
When considering a particular franchise, take
a careful look at the following:
What Interests You: Many people compare
entering a franchise agreement to a marriage.
Questions to Ask Franchisors
To help determine if the franchise you are considering is a good investment, ask the franchisor
the following questions:
1. How long has the franchisor been franchising?
2. What is the expertise/experience of the executive team?
3. Is this business financially sound? Ask if they can provide three years’ of audited accounts
and current management accounts and have your accountant look at them.
4. How many existing franchise owners are there?
5. How many franchise owners have failed? Why did they fail?
6. What areas will you receive support in and how much support will be available to you?
7. What data is there to prove the viability of the marketplace? Is there a long-term market
for the products or services?
8. Who are the main competitors and how do they compare to the franchise in terms of price,
quality, delivery, and service?
9. How much is the start-up investment and what does it include?
10. How much will you have to pay the franchisor on an ongoing basis?
11. What are the financial projections for your business?
12. Is there a set territory? How does the franchisor prevent its franchisees cannibalizing
business from each other?
13. How long is the term of the franchise agreement? Can you renew it?
You have to be sure the business will hold
your interest over the term of the franchise
agreement—many of which can be 10 or 15
years long. It is important to think about what
would achieve this—your role in the business,
the focus of the business, other factors.
The Traits it Takes: Franchisors feel there
are certain traits their successful franchisees
share. A strong need to succeed, support at
home, a healthy attitude towards sales, and
14. Do you have to achieve minimum sales goals or to purchase a minimum amount of product?
What will happen if you don’t meet these expectations?
15. Can you sell the business? Are there any restrictions regarding doing so?
16. How long does it take to be up and running once the agreement is signed?
For more information on this report, visit: www.FranchiseBusinessReview.com | 19

SPECIAL REPORT: Top Franchises
being a self-starter are ones Ciuffetelli of
ActionCOACH looks for.
Demand: Is there a demand for the products
or services where you plan to open your
franchise? Is it seasonal or year-round? If it’s
seasonal, how will you offset this? Does the
product or service generate repeat business?
EXPERT CORNER
Advice for Your
First Year in Business
>>> Be involved, define roles, focus on relationships
“Be involved and have defined roles if you are going in with a spouse or
business partner. It can be stressful if you are not clear with each other.
Focus on developing business relationships, but start small. Don’t go
after the biggest fish first! You don’t always get a second chance at
those customers and you may not be ready to handle the workload or
have the knowledge base yet. Build your customer base with all levels
of work and industries.”
— Ty and Crystal Gipson own a Minuteman Press in Texas.
>>> Follow your franchise model
“Focus on following your franchise model. This is the biggest advantage
of getting into a franchise.”
— Trey Owen, CEO of PF United Partners,
owner of 60 Planet Fitness clubs.
>>> Stay committed and dedicated to the business and employees
“You need to be very committed and dedicated to the business if you
want to be successful. It is hard work. Be aggressive with sales and
marketing. If you are not comfortable with a function of the business,
then hire a person that will fill that gap. I also would say the culture of
your company is the most important factor for your business. If your
employees are not happy working for you, it will be a problem.”
— Milton Chancellor owns a FASTSIGNS in Alabama.
>>> Get your company's name out there
Competition: How much competition for the
product or service already exists in your area?
Is the competition already well established?
What would differentiate the franchise from
existing competitors? Does the franchise sell
products or services that are easily available
online or through a catalog?
“You cannot rely on the Internet for leads. Be actively engaged in
getting your company’s name out there.”
— Zach Nolte, Chief Development Officer of Kitchen Solvers.
Brand Recognition: Well-known franchise
brands with a good reputation are more likely
to attract customers faster than relatively new
ones. If you opt to invest in a younger franchise,
you’ll have to work even harder to create
customer demand.
Your Exit Strategy: Your long-term business
goals should be a major factor when selecting
a franchise to invest in. Whether you want to
pass your franchise business on to a family
member or ultimately sell the business will
influence which franchise model is best for you.
“Franchisees should start with an exit plan
in mind since it will help shape their business,”
says Zach Nolte, Chief Development Officer of
Kitchen Solvers. “The Kitchen Solvers model
is designed to enable franchisees to remove
themselves from the day-to-day operations so
they can grow their business into one that has
the infrastructure and reputation necessary to
make it interesting to a buyer.”
Complaints: It’s a good idea to see if any complaints
have been filed against the franchisor
with franchise regulators, Better Business
Bureaus, or local consumer protection agencies
in your state or the franchisor’s home
state. You should also compare online customer
reviews to reviews of similar businesses
in your area. If there are complaints about
the company, or low customer satisfaction
reviews, this should be a huge red flag.
Does It Deliver in Key Areas?: Strong franchise
systems excel in several areas. It’s important
to ensure the brand you are considering
does so as well.
• Training and Support: You will get a big
head start in achieving success with your
business and likely be able to sustain it if the
initial training and ongoing support by your
franchisor is strong. You want to ensure you
won’t simply be trained and then left to fend
for yourself.
“Very few of our franchisees have remodeling
experience. We provide them with a
two week training course that gives them
a strong foundation in the remodeling business
followed by three to four months of
ongoing training,” says Nolte of Kitchen
Solvers.
20 | For more information on this report, visit: www.FranchiseBusinessReview.com

SPECIAL REPORT: Top Franchises
“We provide new franchisees with at least
eight weeks of intensive training in all areas
of business ownership, management, sales,
local marketing, and specifically in how to
service the customer and deal with many
insurance companies to offer the most competitive
prices possible,” says Jose Merille,
President of Estrella Insurance. “Then we
spend additional time when they open their
business in order to get them going.”
• Leadership: Established brands clearly have
years of experience selling goods or services
and managing a franchise system. For newer
brands, you need to find out if the management
team has what it takes to successfully
grow the system. Our research reveals the
following regarding franchise leadership:
When asked if they respect their franchisor,
84% of franchisees replied yes. When asked
if they believe their franchisor acts with a
high level of integrity, 81% replied yes.
• Marketing: No matter what you sell or where
you’re located, effective marketing will help
you get customers. Most franchisors take
care of national marketing, but many expect
the franchisees to take care of their local
marketing. It’s important to understand
what your marketing fees will be and what
they will include.
• Innovation: Consumers have many choices
these days, so it is important the franchise is
constantly making strategic efforts to positively
stand apart from the competition.
Valuable insight into many of the areas
above can be obtained via two sources:
1. Franchisees: Speak with current franchisees
and ask the franchisor to share their
franchisee satisfaction survey results. Many
of the brands featured in this report share
their franchisee satisfaction survey results
for free within the Franchise Reviews section
of FranchiseBusinessReview.com.
2. Franchise Disclosure Document (FDD):
A franchisor’s FDD provides you with information
about the brand, its system, and the
agreements you will need to sign. Resources
for understanding an FDD include the
article titled Franchise Disclosure Documents
Protect Those Who Take The Time
Franchisee Satisfaction Snapshot:
Top 50 Franchises vs. All Franchisees Who Were Surveyed
FBR’s Top 50
All Franchises
I enjoy operating this business
I enjoy being part of this organization
I respect my franchisor
84%
87%
89%
94%
94%
93%
I believe my franchisor acts with a high level of integrity
Overall satisfaction with franchise
81%
81%
91%
92%
Would “do it again” knowing what they know today
Satisfied with franchisor and the opportunity provided
89%
88%
94%
94%
Would recommend their franchise brand to others
81%
92%
Is meeting financial expectations
60%
76%
0 10 20 30 40 50 60 70 80 90 100
Percent Response
* Response percentages represent the aggregate of positive responses of franchisees from the Top 50 Franchises compared to responses
from all 30,000 franchisees surveyed.
For more information on this report, visit: www.FranchiseBusinessReview.com | 21

© 2017 ERA Franchise Systems LLC. A Realogy company. All Rights Reserved. ERA Franchise Systems LLC fully supports the principles of the Fair
Housing Act and the Equal Opportunity Act. Each Office is Independently Owned and Operated. ERA and the ERA logo are registered service marks
licensed to ERA Franchise Systems LLC.

SPECIAL REPORT: Top Franchises
Clockwise from top, left: Moms enjoying a class offered by Fit4Mom franchise in San Diego. The fitness and health club industry generates more than US$80 billion
annually.; FirstLight HomeCare franchisees are benefitting from the growth of the home healthcare market, which is expected to reach US$355.3 billion by 2020 according
to Grand View Research; Fire House Subs franchisees take a nice bite out of the US$19.6 billion annual sandwich marketplace revenue.
To Read Them at FranchiseBusinessReview.
com and FBR’s Franchise Buyer’s Toolkit.
The Toolkit provides an in-depth breakdown
of the FDD, presented as on-demand
video segments.
DO YOU THINK BIG?
Some people enter franchising planning to
become multi-unit owners.
“I was in an unrelated business when I was
introduced to Planet Fitness,” says Trey Owen,
who opened his first Planet Fitness club in 2010
and now serves as CEO of PF United Partners,
owner of 60 Planet Fitness clubs around the
country. “I was intrigued and started to research
the business since I was looking for one that
I could replicate in multiple locations.”
We asked Owen to explain how he was able
to expand so quickly.
“We went through several iterations of
growth. At first, we grew one club per year
with the backing of private investors. After
four locations, circa 2013, we started to grow
exponentially with the acquisition of new
development territory and attraction of more
private capital,” says Owen. “ In 2015 we made
our first acquisition of existing Planet Fitness
locations and built another eight locations.
Our evolution culminated at the end of 2016
with the consolidation, merger, and creation
of a new Planet Fitness franchisee group with
five different franchisees. That transaction
turned out to be large enough to be backed by
institutional partners. We, now as United PF
Partners, have 60 clubs and more development
territory across 10 states.”
If you are interested in multi-unit ownership,
additional information can be found in our Top
Multi-Unit Franchises report, which is available
for free at FranchiseBusinessReview.com.
The following are a few things you should
consider.
“Be flexible and open to all ideas on how to
grow. You’ll have to take some risks such as
being a guarantor on a bank note or diluting
equity in your business to investor partners if
they are providing the capital,” says Owen.
“Ultimately, you should view your business
through the lens of multi-unit early on. Hire a
CPA earlier than you think you should because
having clean and professional financial statements
becomes more and more important as
your business grows.”
24 | For more information on this report, visit: www.FranchiseBusinessReview.com

SPECIAL REPORT: Top Franchises
Left: As small business consultants, Padgett’s franchisees have been empowering entrepreneurs for over 50 years.
Right: Expedia CruiseShipCenters franchisees are looking forward to assisting the 25.3 million passengers who are expected to set sail in 2017 according to Cruise Lines
International Association.
HOW TO FUND YOUR FRANCHISE
The largest barrier when it comes to opening
a franchise is typically access to capital. Fortunately
there are a variety of ways you can fund
your franchise investment including:
Owning a franchise or a group of them can be a
fulfilling and lucrative endeavor and results in many
people achieving the American dream.
SBA Loans: One of the most common forms
of financing, these loans—up to $5 million—
are guaranteed by the Small Business Administration
(SBA) and lent by banks.
Low-doc SBA Loans: An alternative for those
searching for lower amounts of capital,
$150,000 or less, these loans offer you the same
benefits as SBA Loans with a shorter turn-time.
Rollovers for Business Start-Ups: Rollovers
for Business Start-ups allow you to utilize your
retirement funds without taking a taxable
distribution to start a franchise.
Portfolio Loans: If you own bonds, mutual
funds, stocks, or other securities, you may
be able to leverage those funds to open your
business—without liquidation.
Unsecured Loans: You won’t need collateral
to qualify for these loans, which can happen in
just three weeks. They are a great option if you
need a fast funding solution.
For more information about these funding
options, visit the Franchise Financing section
of FranchiseBusinessReview.com. For a detailed
walkthrough on funding your franchise, visit
FBR’s Franchise Buyer’s Toolkit.
The good news is that there is a franchise
for every budget. You’ll notice many have
start-up costs of $100,000 or less, some as low
as $500, on page 10 of this report.
ACHIEVING THE AMERICAN DREAM
Owning a franchise or a group of them can be
a fulfilling and lucrative endeavor and results
in many people achieving the American
dream.
“Personally and professionally, I am proud
of what we have built together,” says Gipson of
Minuteman Press. “Some mornings we step
back as we are pulling into the parking lot and
say, ‘Wow! We did this.’”
Although there are many success stories,
franchising is not for everyone. Like any business
opportunity, don’t rush into buying a
franchise. Be sure to take the time to do the
due diligence outlined within this report, to
evaluate your findings, and determine the
best path for you. Considering franchises that
are well regarded by their franchisees such as
those on page 10 of this report is a great way
to immediately narrow your focus.
“Franchises that survey their franchisees
realize that transparency and openness contributes
to a trusting relationship,” says Eric
Stites, CEO of Franchise Business Review.
“Franchisee satisfaction ratings show you
whether or not a franchise opportunity is
really as good as it appears and fits your values
and vision by providing insight into a system’s
culture, training, leadership, financial outlook,
franchisee community and much more.”
If you are interested in additional insight
from the franchisees in this report and others,
check out our FBR Franchisee Insight series
at FranchiseBusinessReview.com. All the featured
franchisees decided to become masters
of their own destiny via franchising and are
very candid about their experience.
For more information on this report, visit: www.FranchiseBusinessReview.com | 25

SPECIAL REPORT: Top Franchises // MARKETPLACE
ADVERTISING & SALES AUTOMOTIVE AUTOMOTIVE
Town Money Saver
Startup Investment: $5,700 – $17,000
Cash Requirement: $5,000 – $12,000
Total Units: 44
Since 1992, Town Money Saver has offered local
business owners high-quality advertising that
attracts repeat customers and maximizes their
return on investment. This hometown approach
leads to lasting relationships with advertisers,
which is the foundation of what we do. With our
Performance Awarded Franchise Opportunity, you
can earn your own business without fees. Show
us you are the right fit, and we will give you the
tools and support to effectively operate your
business. As a Town Money Saver franchisee, you
can make a difference to your customers, to your
town, and to your life.
For more information on Town Money Saver
opportunities, call (800) 481-8696 or visit
www.tmsfranchising.com.
Christian Brothers Automotive
Startup Investment: $403,200 – $474,600
Cash Requirement: $75,000 – $80,000
Total Units: 157
Christian Brothers Automotive is a full-service
auto repair franchise committed to operating
with honesty and integrity. Our focus on superior
customer service and “loving your neighbor as
yourself,” has allowed the company to grow with
100% store success in 20 years of franchising.
At Christian Brothers, franchise owners have the
benefit of owning their own faith-based business,
with extensive support from the home office
not only during start up but long term as well.
You do not need previous automotive industry
experience—our thorough training program and
home office coaching will direct you with tools
toward success.
For more information on Christian Brothers
Automotive opportunities, call (855) 866-9222
or visit www.christianbrothersfranchise.com.
Snap-on Tools
Startup Investment: $166,847 – $319,547
Cash Requirement: $33,019 – $50,183
Total Units: 4,600
Snap-on Incorporated is a leading global
innovator, manufacturer, and marketer of
tools, diagnostics, and equipment solutions
for professional users. Product lines include
hand and power tools, and are sold through
its franchisees, company-direct sales, and
distributor channels, as well as over the internet.
For more information on Snap-on Tools
opportunities, call (877) 476-2766
or visit www.snaponfranchise.com.
26 | For more information on the companies in this report, visit www.FBR50.com

BUSINESS SERVICES
BUSINESS SERVICES
FEATURED
Franchisee
Brightway Insurance
Startup Investment: $115,000 – $181,000
Cash Requirement: $75,000
Total Units:135
Brightway Agency Owners succeed because:
• They have the widest selection of insurance
companies to offer their customers. “Captive”
agents (State Farm, Allstate) generally sell
insurance for just one company. The average
independent agent sells 6.3 companies. The
average Brightway agency sells more than 73
companies
• The programs and processes we use are
developed and executed by a Leadership
Team with an average of 30 years’ experience
leading national U.S. financial services
companies—we know what works and why
• Our system gives agents the tools to outsell
others two-to-one*
For more information on Brightway Insurance
opportunities, call (855) 723-5348 or visit
www.brightwaydifference.com.
CLEANING & MAINTENANCE
Maidpro
Startup Investment: $58,960 – $203,770
Cash Requirement: $60,000
Total Units: 225
MaidPro prides itself on its proven
groundbreaking technology, creative marketing,
established brand identity, and stellar support
to its franchisees. MaidPro offers you the
advantages of rapid growth, low startup costs,
manageable hours, and recurring revenue. The
current veteran discount package (valued at
$15,000 for U.S. and Canadian veterans) includes
a $3,000 discount on the initial franchise fee,
$100 invoice credit each month for the life of
the ten-year agreement, and direct financing or
financial assistance. Join a franchise family that
gives you control and ownership of your business
with unmatched 24/7 support!
For more information on MaidPro
opportunities, call (888) 624-3776
or visit www.maidprofranchise.com.
FASTSIGNS
Startup Investment: $151,140 – $293,525
Cash Requirement: $80,000
Total Units: 650+
Signage has never been more important.
Businesses are looking for new and better ways
to compete. Industries must meet compliance
standards. And advertisers are expanding into
new media. Join the franchise that’s leading
business communication. Our high standards
for quality and customer service have made
FASTSIGNS the most recognized brand in the
industry, driving significantly more traffic to the
Web than any other sign company. Recently,
FASTSIGNS was named a 2016 Department of
Defense Employer Support Freedom Award
winner. The Award is the highest recognition
of employers for their exemplary support of
National Guard and Reserve members.
For more information on FASTSIGNS
opportunities, call (800) 827-7446
or visit www.fastsigns.com.
CLEANING & MAINTENANCE
Office Pride
Startup Investment: $51,400 – $100,100
Cash Requirement: $100,000
Total Units: 134
Office Pride Commercial Cleaning Services
is recognized as one of the most advanced
and admired full service commercial cleaning
franchise organizations in the building services
industry. Office Pride is a 25 year old, nationwide,
faith-based, franchise that exists to equip people
to build a profitable business that honors God.
Our franchisees provide top quality janitorial
services and total floor care delivered in a
professional and consistent way. Office Pride’s
Mission Statement is to “Honor and glorify God
by building mutually beneficial relationships with
customers, employees, vendors and franchisees
and fulfilling our promise of providing top quality
janitorial services through men and women
committed to honesty, integrity and hard work”.
For more information on Office Pride
opportunities, call (727) 754-5991 or visit
www.OfficePrideFranchise.com.
David Lasater
Family Fare
Durham, NC
Franchisee since 2013
Why did you purchase your franchise? As an
experienced convenience store operator, the
franchise model seemed to be a good fit and
opportunity for me. The leadership at Family Fare
is proactive. They are not satisfied with status
quo or being anything but the best. Family Fare is
always looking for ways to improve the Franchise
model and to make my business and me more
successful.
What experience did you have prior to
becoming a franchisee that you have found
particularly helpful? Due to my 25 years
in a retail grocery and convenience store
management role and seven years as a sales
representative for Millstone Coffee, I was able to
hit the ground running when I joined Family Fare.
What things do you like most about your job?
I love the interaction and relationships I have
with my customers and employees as well as
Family Fare’s management and support staff.
As a member of the Franchisee Advisory Board,
I also enjoy providing input from my perspective
and that of other franchisees to Family Fare.
What advice do you have for prospective
franchise buyers? Check out the financial
arrangement and find one that enables you
to do something you love to do. I believe that
franchising is your best way to achieve your
dreams and goals.
For more information on Family Fare
opportunities, call (800) 313-6635 or visit
www.familyfarefranchise.com.
For more information on the companies in this report, visit www.FBR50.com | 27

TM
SPECIAL REPORT: Top Franchises // MARKETPLACE
Celebrating 12 years of same store
sales growth
Contact Brett Larrabee, CFE
1-800-381-3802 or 952-353-0199
brett@eastcoastwings.com
Craft Wings + Beer
www.EastCoastWings.com
1/2 page
3
It’s All About the EBITDA
Unparalleled Unit Level Support includes:
Full Service Restaurants - listed
as Top Franchise Value
Our Franchisees Averaged
$305,088.81 in 2015
- an entire division dedicated to Unit Economics
- data-driven profitability analysis
- assistance with local store marketing
“Future 50” in growth for
small chains in America
*This advertisement is not an offering of a franchise. An offering can be made only by prospectus. We only
sell franchisees in states where our offering is registered. “EBITDA as submitted by our full service franchised
restaurants operating in 2015 as published in item 19 of our April 2016 Franchise Disclosure Document.
Individual financial performance will vary.”
©2016 East Coast Wings & Grill All Rights Reserved
2Lead generation ad 6.13.2016.indd 1
12/13/16 10:23 AM
28 | For more information on the companies in this report, visit www.FBR50.com

CLEANING & MAINTENANCE
EDUCATION
FOOD & BEVERAGE
You’ve Got Maids
Startup Investment: $34,282 – $108,899
Cash Requirement: $34,282
Total Units: 63
You’ve Got MAIDs is a 2017 FBR Franchisee
Satisfaction Award Winner and was named a
Top Low-Cost Franchise and Top Franchises
for Veterans. You’ve Got MAIDs has been on
Entrepreneur’s 500 List for several years running,
and selected as a Top New Franchise, Top Low
Cost Franchise, Top StartUp, and Top Innovative
Franchise by Entrepreneur. If you are ready to live
the American Dream and become an owner of a
well branded rapidly growing franchise, You’ve
Got MAIDs is for you! We also have exceptional
operations and marketing support catered to
your ongoing success.
For more information on You’ve Got Maids
franchise opportunities, please call (888)
624-3969 or visit www.youvegotmaids.com/
house-cleaning/franchise-opportunity.
The Tutoring Center
Startup Investment:$90,000 – $130,000
Cash Requirement: $ 39,000
Total Units: 64
The Tutoring Center’s ideal candidate seeks a
balance between work and time with family
and friends, and is an individual who possesses
traits of integrity, quality, enthusiasm, service,
and teamwork. We know these traits are what
it takes to be successful! The Tutoring Center’s
ideal franchisee is a person who is passionate
about helping children succeed; possesses
an entrepreneurial spirit; has the drive to do
well in this industry; and wants to change the
lives of children in his/her community. Being
a part of our elite franchise team means you
will be appreciated for making a significant
difference for the children in your neighborhood.
No professional sales, business, or teaching
experience required.
For more information on The Tutoring Center
opportunities, call (562) 984-0830 or visit
www.tutoringcenter.com.
Firehouse Subs
Startup Investment:$131,150 - $928,405
Cash Requirement: $90,000 - $100,000
Total Units: 1,037
As one of the country’s fastest growing
restaurant brands and a leader in the fast casual
industry, the demand for our uniquely prepared
specialty subs is growing by leaps and bounds,
opening up opportunities for expansion in new
and existing markets. With our strong brand
identity, exceptional franchisee relationships,
high average unit volume, well-defined real estate
guidelines, and passionate executive team,
Firehouse Subs is perfectly poised for
development with the right investor.
Special Veteran Incentives: Offers a 10%
discount off the initial franchise fee.
For more information on Firehouse Subs
opportunities, call (877) 887-8330 or visit
www.firehousesubs.com/franchising.
Providing customized cleaning solutions and building maintenance
to commercial offices and industrial businesses. A difference you can see.
n
n
n
n
n
Nearly 100 franchise owner-operators
Based in Chicagoland with locations across the Midwest,
including in Cincinnati and Nashville
Targeting growth in key regions across the U.S.
Low-cost franchise opportunity with great upside
Named a Top Emerging Franchise
800.223.1985 n imageonefranchise.com n scott@imageoneusa.com
Franchise offering is made by disclosure document only.
For more information on the companies in this report, visit www.FBR50.com | 29

SPECIAL REPORT: Top Franchises // MARKETPLACE
FOOD & BEVERAGE FOOD & BEVERAGE FOOD & BEVERAGE
Ground Round
Startup Investment:$450,000 – $2,200,000
Cash Requirement: $350,000
Total Units: 28
Ground Round Grill & Bar is a casual dining,
two-room concept, that has been successfully
catering to families with children in the dining
room, and adults meeting friends in the sports
bar lounge, for more than 45 years. Since 2004,
our franchisees have owned our brand and led its
direction. Ground Round operates 28 restaurants
in nine U.S. States and offers a unique franchise
opportunity to not only own a franchise, but also
a share and stake in the overall company and
its future success. Our franchisees benefit from
preferred royalty fees, flexible five and 10 year
terms, and voting rights as well as the option to
explore single or multi-unit development.
For more information on Ground Round
opportunities, call (207) 865-4433 x664
or visit www.groundround.com.
LaRosa
Startup Investment:$800,000 – $1,000,000
Cash Requirement: $500,000
Total Units:52
LaRosa’s is a family-style pizzeria serving over
40 menu items for dine in, carry-out or delivery.
For over 60 years, we’ve demonstrated consistent
performance and proven Guest appeal. Our full
service concept features a dining room, bar and
party area. All pick-up and delivery orders are
taken in our unique Guest Service Center. Guests
enjoy world class service, and relationship
management technology uses Guest order data
to drive our loyalty program.
For more information on LaRosa opportunites,
call Michelle McMahon (513) 347-5660 or visit
www.larosas.com/franchise.
Smoothie King
Startup Investment:$ 188,200 – $414,050
Cash Requirement: $ 100,000
Total Units: 842
Smoothie King Franchises, Inc. is a privately held,
New Orleans-area-based franchise company with
more than 840 stores worldwide. By creating
each smoothie with a purpose, Smoothie King
makes it simple and pleasurable for guests to
achieve their individual health and fitness goals
as part of a low-calorie diet and regular exercise
routine. The franchise also offers a number of
better-for-you retail products, including sports
beverages, energy bars, vitamin supplements
and more. In 2015, Smoothie King was ranked
No. 1 by Entrepreneur magazine in the juice bar
category for the 23 year and No. 92 overall on
the 2015 Franchise 500 list.
For more information call (985) 635-6984
or visit www.smoothiekingfranchise.com.
Now may be
the perfect time
to invest in
real estate.
PROVEN SYSTEM TO BUY & SELL HOUSES
Be your own boss with continuous mentoring and franchise support.
FINANCING FOR QUALIFYING ACQUISITION & REPAIRS
We make it easy to keep your business running smoothly.
ONGOING SUPPORT
Learn to lead your franchise to success from the franchise system
that has purchased over 75,000 homes.
HVA MAPS
Take the guesswork out of estimating repairs with a sophisticated
software system that helps you steer clear from making costly mistakes.
You are in the right location at the right
time to be a HomeVestors ® franchisee,
what are you waiting for?
©
HomeVestorsFranchise.com | 800-704-6992
*Each franchise office is independently owned and operated.
30 | For more information on the companies in this report, visit www.FBR50.com

FOOD & BEVERAGE
HOME SERVICES
FEATURED
Franchisee
PJ’s Coffee
Startup Investment:$171,400 – $474,500
Cash Requirement: $75,000
Total Units: 76
Founded in 1978 as one of the original specialty
coffee brands, PJ’s Coffee of New Orleans now
brings the savory taste and experience of New
Orleans coffee to the world. PJ’s utilizes only
the top 1% of Arabica beans, sourcing 14 origin
coffees from Sumatra to Ethiopia, Colombia
to Papua New Guinea. PJ’s strives to deliver a
unique coffee experience to all locations. With
one step in the door you are greeted with the
scent of our 100% Arabica beans, invoking
the soul and unique experience of our original
French Quarter location. PJ’s carries a complete
line of espresso-based beverages, flavored
coffees, and award-winning original cold-brew
iced coffee, as well as a variety of food options.
For more information call (985) 792-5776
or visit www.pjsfranchise.com.
Advanta Clean
Startup Investment:$124,800 – $219,223
Cash Requirement: $50,000
Total Units: 222
AdvantaClean leads the way to healthy homes
and businesses. Serving several multi-billion
dollar industries, the business model is virtually
recession resistant, operated home-based to start
and boasts low overhead and extremely high
margins. AdvantaClean built its business and
culture on being involved in our communities
and doing everything we can locally to provide
safe, clean, healthy and efficient environments
for both people and businesses. As one of 65
national strategic partners of St. Jude Children’s
Research Hospital, AdvantaClean helps the world
understand, treat and defeat childhood cancer
and other life-threatening diseases.
For more information call 704-817-2692
or visit www.discoveradvantaclean.com.
Weslee
Washington
Sanford Rose Associates
Atlanta, GA
Franchisee since 2015
What was it about your franchise that led
you to purchase it? The speed at which
Sanford Rose Associates (SRA) could get me
in business for myself via its proven business
model. The leadership has the experience of
running a business in the executive search
industry and scaling it to a size. This is a difficult
accomplishment.
How has SRA helped you be successful? The
resources provided by SRA gave me the tools
to quickly scale my company, Boaz Partners. My
website was built, my letterhead ready, and my
database installed in a matter of a couple of
weeks. These and other things SRA did allowed
me to jump in and focus on producing billing
opportunities. Additionally, being a part of SRA
helps me tell a story and speak to resources for
my prospective employees. When I tell a new
hire I have a six-week training program, I see
their surprise that a firm my size would have such
capabilities.
How long did it take to make a profit? Within
three months I started making a profit and within
six I had expanded my firm by adding 50% to
my workforce. I remained profitable after that
growth. In year two my profits have soared.
What is your work/life balance? The great
thing about our business is you can do it from
anywhere. When my family took a vacation, I
carried my laptop and cellphone and set up
a remote office at the beach. Candidates and
clients did not know the difference. I have found
few Monday to Friday positions that have the
capability of earning $200k plus per year with
little overnight travel and working less than
50 hours a week. This business has that type
of potential, not just for an owner, but also for
someone working for the franchise.
For more information about Sanford Rose
Associates opportunities, call 972-616-7870
or visit www.joinsranetwork.com.
For more information on the companies in this report, visit www.FBR50.com | 31

SPECIAL REPORT: Top Franchises // MARKETPLACE
HOME SERVICES
HOME SERVICES
CertaPro
Startup Investment: $134,750 – $169,500
Cash Requirement: $75,000
Total Units: 461
In business, reputation is king. Our customers
have made the CertaPro brand the most trusted,
most referred and most reliable in the $40-billion
painting industry. Our name is synonymous with
excellence, a position we’ve earned due to our
hadworking franchisees and their commitment to
redefining the home service industry. Recognized
as a category leader by Entrepreneur magazine,
as well as Franchise Business Review and the
Canadian Franchise Association, for outstanding
franchisee relations and support. Leverage
CertaPro’s 25 years of experience in a sector of
franchising they established to build your own
successful/scaled business.
For more information call (800) 689-7494
or visit www.ownacertapro.com.
DreamMaker Bath & Kitchen
Startup Investment: $ 95,895 – $258,745
Cash Requirement: $ 69,995 – $226,945
Total Units: 36
DreamMaker Bath & Kitchen is a remodeling
franchise that helps entrepreneurs and
remodelers achieve strong financial numbers
and focus on improving their quality of life.
Our franchise owners enjoy much stronger
margins than most remodelers — and their
customers report much, much higher satisfaction.
DreamMaker’s business practices are guided
by biblical principles of service, respect and
integrity — and are key to our success. First
and foremost, DreamMaker offers the niche
of professional kitchen and bath remodeling.
Additionally, our business model is designed
to expand into full interior remodeling as your
confidence, competency and business grows.
This allows you to maximize your marketing
dollars and create customers for life.
For more information on DreamMaker
opportunities, call (800) 253-9153
or visit www.dreammakerfranchise.com.
32 | For more information on the companies in this report, visit www.FBR50.com

Why my salon suite & salon plaza?
• Semi-Absentee Business Model
• Few-to-No Employees
• $134,000/year average net profit
This advertisement is not an offer to sell any SMF franchises in, nor is any such
communication directed to, the residents of any jurisdiction requiring registration
of the franchise before it is offered or sold in that jurisdiction. No SMF franchises
will be sold to any resident of such jurisdiction until the offering has been exempted
from the requirements of, or duly registered in and declared effective by, such
jurisdiction and any required Franchise Disclosure Document has been delivered
to the prospective franchisee before the sale in compliance with applicable law.
(504) 517-6677 I franchise@mysalonsuite.com I www.suitemanagementfranchsing.com
For more information on the companies in this report, visit www.FBR50.com | 33

SPECIAL REPORT: Top Franchises // MARKETPLACE
America’s Choice in Senior Homecare ®
Join a Caring Family That Cares for Families
A fantastic business and rewarding opportunity could
be in your future; caring for today’s senior population
• Most recolonized brand in senior care
• Comprehensive training, continuing guidance and support
• Our operations team combines over 100 years of experience that
is reflected in the success of 500+ individual agencies nationwide
• National TV, Internet and radio advertising
• 2015 average franchise generated $1.2mm gross revenue
America’s Choice in Homecare
www.VisitingAngelsFranchise.com
34 | For more information on the companies in this report, visit www.FBR50.com

PET SERVICES
RETAIL
FEATURED
Franchisee
Sit Means Sit
Startup Investment: $45,000 – $93,850
Cash Requirement: $45,000
Total Units: 81
As a Sit Means Sit franchisee you receive a lot
more than just learning how to effectively train
dogs. You learn how to make a living in the dog
training business! There is a big difference. You
will receive all the training protocols, business
support, and knowledge developed over years
of success. In addition to becoming a Sit Means
Sit dog trainer, the franchise system includes
branding, advertising and marketing help, sales
training, add-on products, and more.
For more information on Sit Means Sit
opportunities, call (702) 326-3554
or visit www.sitmeanssit.com.
RETAIL
Just Between Friends
Startup Investment: $32,774 – $45,449
Cash Requirement: $16,694
Total Units: 152
Just Between Friends is seeking self-motivated
bargain lovers committed to serving their
families and communities by hosting seasonal
pop-up sales events. Our company’s core
concept is to host community-supporting, high
quality sales events that help families shop,
sell, and save across North America — all while
maintaining the highest safety standards in the
industry. We are looking for family-focused
and community-involved individuals who want
to help others make money and save money.
If this sounds like you and you are interested in
running a business on a flexible schedule, being
financially stable with a positive net worth, are
tech savvy, outgoing, goal-driven and have a
get-it-done mindset, contact us today.
For more information on Just Between Friends
opportunities, call (918) 230-1371 or visit
www.jbfsalefranchise.com.
Family Fare
Startup Investment: $33,800 – $210,700
Cash Requirement: $31,800 – $210,700
Total Units: 87
Family Fare is a convenience store retailer in
North Carolina with a proven track record of
success. Our extensive support and more than
75 years of retail business expertise helps ensure
the success of our entrepreneurial spirited and
high-energy franchisees. We assist them with
everything from accounting to operations. Family
Fare was started with a spirit of entrepreneurship
by the same family that leads the franchise
today. We look forward to the opportunity of
helping you to be in business for yourself, but
not by yourself.
For more information on Family Fare
opportunities, call (919) 309-2925 or visit
www.familyfareconveniencestores.com.
RETAIL
Learning Express
Startup Investment: $199,875 – $384,150
Cash Requirement: $125,000
Total Units: 120
Founded in 1987, Learning Express Toys is
the largest specialty toy store franchise in the
US. Customers enjoy our child-developmentfocused
product selection, convenient in-store
services, marketing promotions and community
involvement. Our franchise family of 120 toy
stores benefits from Home Office resources
dedicated to product marketing and evaluation,
merchandising, real estate, store design &
construction, business analytics and more.
Visit www.learningexpress.com/franchise or
call (978) 889-1000 if you have a desire to turn
an exciting industry into a satisfying lifestyle
change!
Dan Tomlinson
Interim HealthCare
Richmond, VA
Franchisee since 2013
Why did you decide to buy a franchise?
To benefit from the expertise and experience
of industry professionals and a proven successful
system.
Why did you choose your franchise? I felt that
Interim HealthCare offered the strongest support
network. In addition, I liked that its business
model would enable me to pursue many different
business lines within the home health industry.
What is the best part of your job? I chose this
industry in order to make a direct positive impact
on the lives of my clients. This benefit has proven
to be the absolute best part of my job as an
active Owner and President.
Where do you see yourself in five years?
Meeting my yearly gross revenue projections
generated from three offices in the Richmond,
VA area and my role being providing top line
leadership and vision.
What keeps you up at night? Two key issues
cause me to lose sleep. Retention of key
employees and effective management of
cash flow.
What advice do you have for prospective
franchise buyers? Buying a franchise is a
long-term commitment. You want a proven,
committed partner that is vested in your success
and has the expertise and systems in place to get
you where you want to go.
Describe franchising in one word. Empowering.
For more information on Interim HealthCare
opportunities, call (800) 840-6568 or visit
www.interimfranchising.com.
For more information on the companies in this report, visit www.FBR50.com | 35

SPECIAL REPORT: Top Franchises // MARKETPLACE
INVEST IN A CLEAN FUTURE
Join a $78 billion industry with one of the most advanced
and admired commercial cleaning franchises on the market!
Low investment, recession-resistant model
Proven concept with 20+ years of experience
Scalable launch and growth
Comprehensive training and ongoing coaching
Faith-based values system
Great opportunity for veterans
www.OfficePrideFranchise.com
36 | For more information on the companies in this report, visit www.FBR50.com

RETAIL
RETAIL
FEATURED
Franchisee
MODE
Startup Investment: $178,000 – $309,000
Cash Requirement: $75,000
Total Units: 13
MODE is a women’s designer outlet franchise
located in Fargo, ND. We are “home of the $40
designer jean” and are an outlet concept in a
boutique environment. We currently have 10
franchise locations across the Midwest and offer
our customers a variety of clothing options
including: denim, tops, accessories and jewelry
all at a discount price. Our focus is to help
women shop differently by offering the MODE
experience in each of our stores.
For more information, please contact Courtney
at MODE courtney@shopmodestore.com, call
(701) 478-5858 or visit www.shopmodestore.com.
Rhea Lana
Startup Investment: $18,050 – $36,050
Cash Requirement: $10,000 – $13,500
Total Units: 90
Rhea Lana’s is a national children’s consignment
franchisor that was founded in 1997. As the
leader in the industry, Rhea Lana’s offers
trusted, upscale consignment opportunities
to entrepreneurs across America. Rhea Lana’s
trademarked and innovative software provides
real-time tracking of sales for consignors, as
well as item entry via voice recognition, item
guarantee, and consignor checks on the final
event day. Our industry first, Rhea Lana’s
Mobile App, further enhances the experience
for Rhea Lana customers, adding increased
value to our franchise system. Because of these
superior consignor services, our franchise
management technology and our unwavering
franchise support, we are the best in children’s
consignment.
For more information on Rhea Lana’s
opportunities, call (501) 499-0009 or visit
www.rhealana.com/franchise-opportunities.
Zack (left) and AT Conord.
Zack Conord
Office Pride Commercial Cleaning Services
Fredericksburg, VA
Franchisee since 2016
Why did you invest in Office Pride? Franchising
was the last thing my father AT, who I own the
business with, and I were looking for. We wanted
to start our own commercial cleaning company
and found Office Pride when researching local
competition. The strong core values and proven
and established business model are what drew
us in. We felt that this was a company that
resembled our own beliefs. We have always felt
supported.
What do you like most about your career?
Exceeding customer expectations is a great
motivator, but it’s also extremely rewarding to
provide our employees with a career where they
feel valued. We’re all very close and have each
other’s best interests at heart
What experience did you have prior to
becoming a franchisee that helps you run your
business? My father’s experience as a colonel
aviator in the Marines and mine in maintenance
management prepared us to work with and help
a variety of people.
How did you fund your franchise? We received
a 10% veteran’s discount because of my
father’s military career and utilized Office Pride’s
financing options to fund the rest.
For more information about Office Pride
Commercial Cleaning Services, call (727) 754-
5991 or visit www.officepridefranchise.com.
For more information on the companies in this report, visit www.FBR50.com | 37

SPECIAL REPORT: Top Franchises // MARKETPLACE
110 LOCATIONS
AND GROWING
• California
• Arizona
• Nevada
• Oregon
• Idaho
• Washington
pizzafactoryfranchises.com
38 | For more information on the companies in this report, visit www.FBR50.com

TM
RETAIL
SENIOR CARE
FEATURED
Franchisee
Wild Birds Unlimited
Startup Investment: $ 125,978 – $199,172
Cash Requirement: $40,000
Total Units: 306
Wild Birds Unlimited owners are their local
communities’ backyard bird feeding specialists
and a premiere source for nature information
as well as quality products. But who we are
goes far beyond the items we sell. It’s our
owners’ commitment to their customers that
distinguishes them from other retailers, a
fact that makes us very proud. Wild Birds
Unlimited owners enjoy helping their customers
understand birds and nature, swapping stories
about the latest bird sightings and seeing other
people share their excitement.
For more information on Wild Birds Unlimited
opportunities, call (888) 730-7108 or visit
www.wbufranchise.com.
Assisted Living Locators
Startup Investment: $59,300 – $70,550
Cash Requirement: $50,000
Total Units: 50
The perfect solution for seniors, the perfect
business for you! The time is ideal for you to
carve out your piece of the multi-billion-dollar
a year assisted living industry. Assisted Living
Locators is unique and different from any other
senior-related franchise offering…and it’s better.
With our franchise, you’ll offer families the
ability to explore in- and out-of-home assisted
living options. And families never pay for your
services! Here’s how it works! You provide all
your services free to families while your fee is
paid by the assisted living facilities placement
and in-home referrals. Assisted Living Locators is
an opportunity for you to achieve extraordinary
success…and feel good doing it!
For more information call 800-267-7816
or visit www.assistedlivinglocators.com/
interestform.
BUILD ON THE
LEADERSHIP
OF SANDLER TRAINING
Matt Johnson &
Kathy Quinby-Johnson
Senior Care Authority
Minneapolis, MN
Franchisees since 2014
What do you enjoy most about your business?
It has been a blessing in our lives. We love
working with clients. We help them find a
community that is the right fit for themselves
or their loved ones, which eliminates many of
the stresses that can be involved with senior
placement. We have been told by our clients we
are a “life-saver”, how they couldn’t have done
it without our help.
Why did you select your franchise? We knew
we’d be providing a valuable service based on
the overwhelming experience we had looking for
senior housing and care for our parents. We also
liked the low overhead, which meant we could
manage expenses effectively.
Was it hard to get started? Matt had previously
been in real estate and Kathy in marketing,
so we’ve had a lot to learn. We have, however,
not felt hindered by not having a senior care
background because the training provided by
corporate is so good.
RATED THE #1
TRAINING FRANCHISE
BY ENTREPRENEUR MAGAZINE
FOR 13 YEARS INCLUDING 2016
Sandler Training is a global network
of sales and management trainers
with hundreds of training centers
throughout the world. Become a
Franchise Owner and be at the
forefront of a business niche that
is growing exponentially, with the
support of a pioneer and leader in
the training industry.
FranchiseBusinessREVIEW
has recognized Sandler Training
as the #1 Business
Services Franchise
in 2015.
SANDLERFRANCHISING.COM
800-669-3537 ext. 2005
© 2016 Sandler Systems, Inc. All rights reserved. S Sandler Training Finding Power In Reinforcement
(with design) is a registered service mark of Sandler Systems, Inc.
How did you fund your franchise? With a 401k
rollover.
What advice do you have for prospective
franchisees? Project financials conservatively
knowing the business will take time to be
profitable. Look for ways to be efficient with
time. We wish we had hired administrative and
accounting help sooner since these areas are not
our strengths, and can be managed with contract
resources to start. If you’re passionate about the
franchise and its offerings, you can be successful!
Senior Advocacy and Living Source
For more information on Senior Care Authority
opportunities, call (888) 809-1231 ext. 2 or
visit www.SeniorCareAuthority.com/franchise.
TM
For more information on the companies in this report, visit www.FBR50.com | 39

SPECIAL REPORT: Top Franchises // MARKETPLACE
WITH MURPHY BUSINESS,
THE FUTURE LOOKS BRIGHT.
Every day, thousands of businesses
are valuated, sold, and bought.
Murphy Business is the largest and
most successful business transfer
company in North America.
• Nationally-recognized brand with
an industry reputation of providing
professional, ethical services
• Franchise Business Review Top 50
in Franchisee Satisfaction for
9 consecutive years
• Franchise Business Review 2016
Top Low Cost Franchise
FRANCHISE
OPPORTUNITY
HIS FUTURE:
Selling my business.
Traveling the world.
HER FUTURE:
Buying a business.
Creating a
world-class company.
YOUR FUTURE:
Helping them achieve
the American dream.
Become a Business
Transfer Expert Today.
1-800-987-8597
MURPHYFRANCHISE.COM
©2017 Murphy Business & Financial Corporation, LLC.
All Rights Reserved.
WITH AVERAGE UNIT SALES
OF OVER $1,000,000*
YOU CAN TAKE CARE OF YOUR FAMILY’S FUTURE WHILE HELPING
OTHER FAMILIES TAKE CARE OF THEIR POOL!
3 Over 230 Stores & Growing
3 Over 40 Years of Strong Market Growth
3 Ongoing Support & Training
3 Privately Held Company
3 Fun, Family Atmosphere
3 Family Friendly Hours of Operation
JOIN AMERICA’S LARGEST RETAIL POOL SUPPLY FRANCHISE
* As reported in our Franchise Disclosure Document dated May 1, 2016.
Based on gross sales volume reported to us for year ending December
31, 2015, by 219 franchised PINCH A PENNY retail pool supply stores
that were open the full year. Of those 219 Stores, 110 (50%) exceeded
$1,000,000 in sales and 181 also provided pool maintenance services.
There is no assurance, however, that you will do as well.
2016 Franchisee
Satisfaction Awards
Franchise.PinchAPenny.com
40 | For more information on the companies in this report, visit www.FBR50.com

SERVICES
SERVICES
FEATURED
Franchisee
FRSTeam
Startup Investment: $32,000 – $380,500
Cash Requirement: $25,000 – $35,000
Total Units: 46
FRSTeam was founded in 2005 to provide
a national, customer service focused fabric
restoration solution to the insurance industry.
For the past three consecutive years, FRSTeam
has been recognized by Entrepreneur Magazine
in both its Annual Franchise 500 rankings and in
its Top New Franchise rankings.
For more information on FRSTeam
opportunities, call (510) 723-1000
or visit www.frsteam.com.
Portrait EFX
Startup Investment: $19,995 – $39,995
Cash Requirement: $10,000
Total Units: 55
Love photography? PortraitEFX’ comprehensive
program can help you quick-start or grow your
photography business. Comprehensive training,
outstanding support & experienced mentors
help guide your way. Celebrating ten years of
Franchising in the U.S. and Canada, our unique
business model offers more programs to earn an
outstanding income year-round. Our diversified
programs serve Youth Sport Leagues, Schools,
Early Childhood Centers, Martial Arts & Dance
Schools; all photographed on-site. We also offer
an innovative & exciting retail Portrait Studio
concept in select, high-traffic Walmart Stores.
Franchise fees range from $7,995 to $20,000
plus equipment. Discount for Veterans & Public
Service Employees.
For more information on PortraitEFX
opportunities: Call (800) 765-7561, Ext. 805,
or visit www.photographyfranchise.net.
THE CLEAR
CHOICE
for a brighter future.
Russ Russell
Cruise Planners
New Braunfels, TX
Franchisee since 2013
Why did you purchase a travel franchise?
Travel agents fill the void left by the online
booking engines. As Internet search engines get
“smarter”, information overload is becoming
more common, so consumers are seeking expert
human interaction.
Has it been difficult to get your business
off the ground? My business in 2014, my first
full calendar year in business, grew 270% over
2013 when I was still working a full-time job
as a trauma nurse researcher and covering the
business only on evenings and weekends.
Why didn’t you opt to start a business
from scratch? I had no previous business
experience and knew the tools and education
provided by Cruise Planners would help me be
successful. From the initial franchisee training
to marketing programs, continuing education,
familiarization trip opportunities, and industry
recognized cutting edge technology tools and
support, Cruise Planners has always been at
my side. Having Cruise Planners backing me up
has also been extremely helpful in cultivating
strategic relationships with sales support staff
within the various cruise lines and tour operators
that I work with daily.
What advice do you have for prospective
franchisees? There is much more to building
a successful business than “If you build it they
will come.” Building your business, however,
with good decisions, great support and expert
tools (all of which Cruise Planners provides) is a
definite way to set yourself up for success.
© ASP Franchising, LLC. This is not an offer to sell a franchise.
An offer can only be made in applicable states with authorized documentation.
Join the nation’s leading swimming pool company,
call 888.814.8093 or visit ASPFranchising.com.
For more information about Cruise Planners
opportunities, call 888-582-2150 or visit
www.CruisePlannersFranchise.com.
For more information on the companies in this report, visit www.FBR50.com | 41

SPECIAL REPORT: Top Franchises // MARKETPLACE
Join The Nation’s Largest, Fastest Growing &
Most Satisfied Senior Assisted Living
Placement Franchise System
There are 10,000 seniors turning 65 every single day in this nation. Many of them need to find a
quality Independent Living, Assisted Living or Memory Care Community. You can be that person
who helps them find the safest new place to “call home”. Your services are FREE to seniors and
their families as we are paid handsomely by thousands of care providers in our network.
Claim Your Share of The Senior Care Franchise Industry Without Ever Hiring A Caregiver!
Our 150 Franchisees are among the most satisfied in the Senior Care Franchise Industry.
“One of INC. Magazine’s Fastest Growing Privately-Held Companies In America”
Entrepreneur Magazine Calls CarePatrol:
“One of the Top Senior Care Franchises - Fastest Growing Franchises - Top Service Franchises - Top
Home Based Franchises”
CarePatrol has been consistently ranked in the Entrepreneur Magazine’s “Franchise 500” for the past
3 years, most recently ranking #218 out of 5,000 other Franchise Systems in 2016
WARNING:
BUYING THE WRONG FRANCHISE
CAN SERIOUSLY DAMAGE YOUR FINANCIAL HEALTH.
When you invest in a franchise, you have only one chance to make the RIGHT choice —
one that will give you and your family a bright future. Franchise Business Review can help.
Our Franchise Buyer’s Toolkit provides all the resources you need to make an informed franchise
investment. Learn the ins and outs of buying a franchise, get tips from the pros, and access insider
insights that you won’t find anywhere else.
Learn more at FranchiseBusinessReview.com/Toolkit
42 | For more information on the companies in this report, visit www.FBR50.com

SERVICES
SERVICES
FEATURED
Franchisee
Real Property Management
Startup Investment: $40,000
Cash Requirement: $80,000
Total Units: 300+
Residential property management is one of the
fastest growing industries in the country. As the
nation’s #1 property management franchise,
we provide a variety of rental property services.
Franchisees receive comprehensive training,
state-of-the-art technology, proven systems
and best practices based on our 30 years’
experience. Most had no prior real estate or
property management experience. Our business
has an appealing economic model that includes
a growing industry, stable revenue regardless
of economic conditions, no inventory or major
capital investment, average revenue of over
$2,500 per property managed, margins that
improve with scale, and a family of franchisees
who support each other.
Find out more by contacting us today. (888) 856-
0131, www.propertymanagementfranchise.com.
SERVICES
Window Genie
Startup Investment: $90,800 – $140,000
Cash Requirement: $50,000
Total Units:241
Window Genie is a nationally ranked mobile
service franchise offering residential and light
commercial window cleaning, window tinting,
pressure washing and more. Our owners are able to
establish repeat and referral clients who provide
multiple streams of revenue year-round.
Franchisees are drawn to the Window Genie
opportunity because it’s simple, scalable and offers
them a chance to go into business for themselves
but never by themselves. Our owners are successful
because they believe in their business and trust the
system Window Genie has worked to develop and
improve for over 20 years.
Special Veteran Incentives: Offers an additional
15,000 households to their territory for free—
a $7,500 value.
For more information on Window Genie
opportunities, call (800) 700-0022
or visit windowgeniefranchise.com.
Truly Nolen of America, Inc.
Startup Investment: $50,200 – $293,000
Cash Requirement: $35,000
Total Units: 106
Founded in 1938, Truly Nolen is an industry
leader in pest control. Our Four Seasons
residential, Total Termite Protection and
Commercial Progressive pest control programs
provide unique solutions to combating pest
problems. With 76 corporately owned locations
and 30 domestic franchisees, we are committed
to resolving pest problems with innovation and
a passion for exceptional customer service. As
part of the Truly Nolen team, you’ll benefit from
the marketing power of the Truly Nolen brand,
including our trademark mouse car, as well as
our outstanding training program, support, and
resources. Find out today why Truly Nolen is the
right choice for you!
For more information on Truly Nolen of America
opportunities, call (855) 534-9139 or visit
www.trulynolenfranchising.com.
TECHNOLOGY
Team Logic IT
Startup Investment: $146,000
Cash Requirement: $50,000
Total Units: 115
TeamLogic IT franchisees provide computer
services and managed IT solutions to small and
medium-sized businesses. Franchise owners
serve as the CEOs of their businesses and hire
the IT staff to perform the work. The candidate
for a TeamLogic IT business is a person who
wishes to work in a business environment, likes
technology, and enjoys working with other
business professionals.
For more information on TeamLogic IT
opportunities, call (949) 582-6300 or visit
www.franserv.com/teamlogicit.
Jim Holwerda
Remedy Intelligent Staffing
12 locations in Wisconsin
Franchisee since 2008
Why did you buy a franchise? I’d been working in
the staffing industry and was tired of making a lot
of money for someone else. Buying a franchise
gave me the head-start of not having to develop
a system and processes and allowed me to
concentrate on sales and service.
Why did you choose your franchise? The
Remedy opportunity provided more flexibility
to build a large business. I was able to acquire a
large territory and build a very lucrative multisite
operation in just eight years.
What is the best part of your job? My team
and I are proud to provide work for so many
great people. There’s something rewarding
about providing pay checks to help people build
better lives.
Who had influenced your approach to business?
Definitely my parents. They are independent
business owners who taught me important values
like work ethic, forward planning and always to
be looking around corners.
What advice would you have for prospective
franchise buyers? Don’t be in a rush to make a
decision. Talk to existing franchisees to really
understand the business. Be very clear about
what you’ll spend your time doing, particularly
in the early years. We are genuinely a 24/7
business with associates working at all hours
and all days, which results in certain pressures.
If you’re not prepared to sacrifice to achieve
long-term rewards, then this business is probably
not right for you.
Where do you see yourself in five years? I’m
ambitious. I’d like to own the whole state of
Wisconsin and be on track to be a $100M
business. My goal is to be regarded as the
Starbucks of staffing in my markets.
For more information on Remedy Intelligent
Staffing opportunities, call (877) 478-4033 or
visit www.remedyfranchise.com.
For more information on the companies in this report, visit www.FBR50.com | 43

©2016 Firehouse Subs
#1 America’s Most Loved
Fast Food Restaurant
- Business Insider
#1 Top Sandwich Chains
Restaurant Business
#1 Consumers’ Choice
for Food Quality
Technomic’s 2016
Consumers’ Choice Awards
For Chain Restaurants (Fast Casual)
To own a franchise, visit FirehouseSubs.com/Franchising or call 877.887.8330.
A STRATEGIC INITIATIVE OF THE INTERNATIONAL FRANCHISE ASSOCIATION SINCE 1991