France 2017 Main brochure

1st Edition
france
better family holidays
2017
JANUARY
BOOKING DISCOUNT!
Book in January
to claim up to
25% off your holiday
LOYALTY
DISCOUNTS
Our previous customers
get 5% off all
our holidays
matthews france
self drive mobile home holidays

welcome
to a French holiday concept which we hope you will enjoy. Catering
for families who enjoy an informal holiday, the great outdoors and
time to explore the beaches and surrounding countryside.
Contents
Welcome
The freedom of France
Making holidays easy
Choosing a campsite
Fabulous France
The Focus
The Lodge
The Magnum
Campsite Locations
Brittany
Domaine des Ormes
Benodet
Beg Meil
Vendee
St Jean de Monts - Les Genets
St Jean de Monts - Clarys Plage
La Tranche
South West
Royan
Lacanau Ocean
Campsite prices
Pricing your holiday
Holiday information
Planning your journey
Choosing ferry crossings
Ferry timetables
Holiday contract
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14
16
18
19
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24
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27
28
29
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ABTA No.V2927
Best Security
Matthews Holidays Limited is a full Tour Operator
member of the Association of British Travel
Agents. The money you pay for your holiday is fully
protected by the bond we have lodged with ABTA.
Don’t settle for less than the best security.
2

JANUARY
BOOKING DISCOUNT!
Book in January
to claim up to
25% off your holiday
LOYALTY
DISCOUNTS
Our previous customers
get 5% off all
our holidays
3

the freedom of france
The campsites we feature are varied in
atmosphere, character and style, so read
each site description to select one to suit your
family. Each is managed by a professional
team with the aim of providing a relaxing and
pleasurable holiday.
We value the cooperation and trust we get
from our campsite owners and they are
delighted to have our clients staying on their
sites. If you are planning a trip to a campsite
you have previously stayed on, you will be
most welcome and if you wish to try another
site this year, every effort will be made to
acquaint you with the day to day activities
from the first day of your holiday.
Best Campsites
Each campsite we feature in our brochure
has been specifically chosen because it
offers top quality facilities to compliment the
standard of our Mobile Homes and service.
Our policy is to only use campsites which
we consider to be the very best available
in a particular area or resort. Because this
is often a subjective judgement, we quote
the name and location of each campsite
as well as the official star rating so that you
may check for yourself their standing in the
recognised guides.
Our campsite descriptions contain up-to-date,
factual information resulting from frequent
personal visits. They are selected after
considerable research, and only when we are
satisfied that the campsite management is
capable of maintaining their standards under
pressure throughout the season.
Getting There
Plan your holiday to be the way you want
it. Our dedicated team of reservations staff
are here to help you by suggesting the most
convenient travel routes. Whether you just
want to go straight to your holiday resort or
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if you want to add some sightseeing to one
or both journeys (eg the Mont St Michel,
Paris or Disneyland) our reservations staff
will be pleased to help you put the package
together to give you the holiday you want.
Sketch out your ideal holiday and give our
sales team a call.
When To Go
July and August are always popular and like
all top class campsites, ours will be busy then
(but not overcrowded). Many people prefer
May or June, the traditionally sunny months
with long evenings, and September because
nearby shops, restaurants and beaches are
less crowded and our low season rates are so
attractive. Day to day management of a site is
arranged by the campsite owners and outside
our direct control. We print on each campsite
page the dates that site is planning to open
to the public and also when they expect the
campsite shops, bars, restaurant, cooked
meals service, etc. to be open and available.
Traditionally, most of the French campsites
operate some of their ancillary services
according to demand. They may consider that
there is insufficient demand for a particular
ancillary service such as the shop, cooked
meals service or bar very early or later on
in the season and the service may operate
only during a restricted period of the day, or
sometimes not at all if demand is very low.
On campsites with both indoor and outdoor
swimming pools, it will usually be the indoor
pool which opens first and closes last during
the season. Outdoor swimming pools are
available for a shorter period of the season,
subject to the weather conditions and the
number of people staying on a campsite.
At least one pool will normally operate from
mid May through to early September, unless
the site opening/closing dates offer a shorter
period.
Our greatly reduced low season prices
reflect these possibilities. If it is important
to you that the campsite bar, shop, cooked
meals service, swimming pool, onsite
entertainment, or similar should be open and
available throughout your holiday, please
book during the peak period. This is normally
from early July to late August.
telephone our reservations team on 01483 285213 5

making holidays easy
Matthews Holidays Limited is one of the
longest established, independent Tour
Operators offering Mobile Home Holidays
to campsites in France.
We have a dedicated and experienced team
to advise and assist you when planning your
summer holiday to France.
January Booking Discount
Book and pay the deposit on your holiday
during January 2017 and receive up to 25%
off the basic cost of your holiday. January
discount applies to all campsites except Beg
Meil or Lacanau Ocean.
Arrival on Site:
Up to 14th May .............................. 10% off
15th May - 18th July ...................... 20% off
19th July - 24th August .................. 10% off
25th August - 31st August ............. 25% off
1st September onwards ................. 17% off
** BONUS JANUARY DISCOUNT! **
If you book a holiday to start any time between
19th and 24th July you will recieve an extra 5%
off, if booked by 17th January. That means a
whopping 20% off school holiday departures
in total for all our returning clients!!
Past Customer Booking Discount
If you’ve previously taken a Matthews Holiday
(since 1995) you can benefit from our Past
Customer Discount of 5%. Loyalty Discounts
apply to the basic cost shown in the price
table on page 30. They do not apply to Mobile
Home upgrades, ferry supplements or other
supplementary items.
Reservations Staff
Call one of our friendly reservations team to
help plan your holiday the way you want it to
be. Our staff travel to France regularly and
have visited most of our campsites, so we can
give you advice based on personal experience.
Whilst talking through your holiday plans,
our reservations staff will be able to check
availability on your chosen channel crossings
6 visit our website at www.matthewsfrance.co.uk

so that you will pay the deposit for your
holiday knowing that your chosen crossings
are available.
Please note that channel crossings will not
be held on option without a minimum deposit
payment.
On Site Staff
We’re dedicated to giving you individual
attention and better service - from the first
enquiry, all the way to your actual holiday.
On arrival in France you will be greeted by
English speaking staff - either our own, or the
campsite’s own staff where we are offering
holiday homes owned by the site itself. Either
way the on-site staff are there to show you into
your Mobile Home, ensure you’re familiar with
everything and provide information about local
events and attractions.
During your stay they are available for advice
and plenty of information about the campsite
and visits within the surrounding area.
Our Supervisors
Our resort staff are managed by our area
managers who are key members of our
team, each responsible for a small group of
campsites. They’re experienced and fully
trained in maintenance of both the electrical
and mechanical services in our Mobile Homes,
ensuring that day to day service requirements
can always be attended to quickly and
efficiently.
Barbecues
Not all campsites allow charcoal barbecues
and during a dry summer the use of these
may be forbidden for fire safety reasons.
Matthews Holidays provide either charcoal
or gas barbecues (as appropriate) for hire on
each campsite, which can be arranged directly
with our own courier.
On-Site Activities
The children’s clubs and entertainment
operated by the campsites will usually be
conducted in French, however organisers
are mindful that participants are of mixed
nationalities.
Smoking
This is not permitted inside our Mobile Homes,
nor in any buildings and/or public areas of the
campsites we use.
telephone our reservations team on 01483 285213
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choosing a campsite
Our campsites have been chosen for their
location, facilities and their atmosphere.
On each page we have provided as much
factual information as possible so that you
can select a campsite that will be suitable
for your family. Once you have chosen
which part of France you want to visit, we
are confident that you will be able to find a
campsite that will be a good holiday base.
Waterparks
Waterparks on campsites can be truly
amazing. It would be difficult to think of
an hotel that would be able to offer your
children waterslides and themed swimming
pool complexes such as you can find on a
French site, and if you were to stay in a villa
the chances are that any swimming pool
would be very basic by comparison.
Evening Entertainment
Each site has a bar where you can meet up
in the evenings with other holidaymakers.
In addition, throughout July and August
this is usually an area where evening
entertainment is held. This can range from
family discos, to an evening with a magician,
live music, karaoke, etc., but always aimed
at giving enjoyment to families because in
July & August it is mainly families that are
on the campsites.
Children’s Activities
During the main school holiday period
– which for the French is July and
August – campsites provide activities for
children. These ‘clubs’ offer a wide range
of interesting projects and competitions
appropriate to the age of the child attending.
Camping Atlantique at Beg Meil offers a
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wide range of activities from football to
archery, water polo, etc., as well as water
sports that adults can join in with as well.
Camping Domaine des Ormes at Dol de
Bretagne offers more specific activities
such as go-karting, paint balling, tree and
zip wire adventures, however there is a
charge (payable to the site) to participate.
If your children want a daily adventure then
this site comes highly rated by our regular
clients.
Cooked Meals Service
All of our campsites provide this service.
Two or three ‘Plats du Jour’ (daily specials)
will be prepared so that if you don’t want
to cook, you can buy dishes to take back
to your Mobile Home. You can buy just a
bowl of chips (very handy if you are having
a salad and want something hot with it)
or you can buy a fish or meat dish plus
vegetables. It is a very useful service and
makes providing an evening meal very
easy.
Terrain
Our Lacanau Ocean site has terraced
emplacement areas where our Holiday
Homes are sited due to sloping ground.
Please bear this in mind when choosing
your campsite if a member of your party has
restricted mobility.
Distances
We always quote the distance (in yards) to
the beach etc. from the nearest site gate.
To bring with you
Sheets, (duvet covers for Lodge & Magnum
grades) pillowslips and towels are not
provided in the Mobile Home, so remember
to include these when packing.
Campsite Shops
These are usually very good value and will
save you the need to go off resort to a shop
This is not permitted inside our Mobile
Homes, nor in any buildings and/or public
areas of the campsites we use.
telephone our reservations team on 01483 285213 9

fabulous france
Why do so many families choose
France for their holiday? It’s a wonderful
country that is close and easy to reach,
yet so very different.
Many regular visitors go there to revel
in the French way of life, where quality
is of the utmost importance and where
spending time in the countryside relaxing
is a ‘must’ to re-charge their batteries,
chill out and take in the atmosphere.
In the local village markets you will
see shoppers carefully selecting their
vegetables and fruit, the quality of food
reigns supreme and so does the more
relaxed life style.
Which part of France to visit for your
holiday can be a difficult choice. Most
first time visitors go to Brittany or the
Vendee as both areas are within a
reasonable day’s drive from the French
ferry ports. Before each campsite
page there is an area summary which
highlights the attractions and activities
to be found - places of interest, regional
food and drink specialities, etc. This
should make your choice easier.
Shopping
One of the easiest places to shop if you
don’t speak very much French will be in
one of the huge hypermarkets or even
a local supermarket. However, a not to
be missed pleasure is always a visit to a
local market. You can be confident that
the fruit, vegetables, fish, breads and
cheeses will be the freshest possible
and will usually have been produced by
the seller. Stall holders are very friendly
and will be delighted to help you – some
will speak enough English to help you
with your choice. Not to be forgotten is
the campsite shop which will stock all
the items that families staying there are
likely to need - bread, croissants and
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milk in the mornings, as well as enough
ingredients to make self catering easy.
Eating Out
Every town and village has a selection
of restaurants and what better way of
getting to know the regional specialities
than to dine out at one of them. Most
restaurants offer a range of set menus
offering great value and a variety of
food to choose from. A busy restaurant
is usually a good sign and worth a visit.
You will normally be offered a menu in
French and English so that if you don’t
speak French it will be easy for you to
follow and make your choice. In France
children are made welcome.
The Language
French of course! No-one expects a
tourist, especially one visiting for the
first time to speak the local language,
but if you make the effort before you
go to learn how to say just one or two
words such as ‘hello’, and ‘thank you’
the locals - as in any other country -
will appreciate the gesture and will be
friendly in return.
Motoring in France
Traffic is far less dense than on UK
roads. In fact many times when we talk
to a holiday maker who has just returned
from a first visit to France they will say
‘there is so little on the roads’.
When you are driving from or returning
to the ferry port, you will want to take
the most direct route, but do take
time during your holiday to explore
the region. Driving through France’s
beautiful countryside is a pleasure, and
the finest way of getting to know the
area of France that you have chosen to
visit.
With your ticketing details, we will also
give you the latest information on items
to pack in your car, and general advice
such as ‘driving on the right’, speed
limits, etc. as well as information on
preparing your car before you go. Our
website is also a fantastic source of
information.
telephone our reservations team on 01483 285213 11

the focus
The Focus
The Focus Mobile Home is the first in our
range and has continually proved to be a
huge success with both new and returning
clients.
The standard Focus has a double bedroom,
a second bedroom with twin beds, and
shower/toilet facilities. A camping cot can
be provided by our couriers for use in the
twin bedroom in place of one of the twin
beds.
The kitchen area has a full oven, with grill
and four burner hob, along with a family
size refrigerator and plenty of storage for
utensils and food. There is a comfortable
lounge/dining area with a foldaway table,
and the lounge seating will convert into
one full size single bed and one smaller
single bed at night. There is a gas fire in
the living area.
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The Focus Duo
For couples who prefer to take their
holiday during the quieter part of the
season we have designed the Focus
Duo, providing you with more living
space than the standard Focus Mobile
Home.
It has the same lounge and kitchen
area as the standard Focus, but with
the addition of a separate dining room
in place of a twin bedroom. This gives
the space to lay the table in advance
of meal times.
Floor plan of Focus:
Approx. 26ft in length & 10ft wide. NB: The Focus Duo layout is similar, except the
twin beds are removed to convert the space into a dining room.
We are continually improving all
of our Mobile Home specifications.
Consequently, there may be minor
differences of colour scheme and/
or layout between individual Homes
with the same grading.
telephone our reservations team on 01483 285213 13

the lodge
The Lodge
Our mid range model, the Lodge
grade Mobile Home, provides 20%
m o r e f l o o r a r e a t h a n t h e F o c u s
Mobile Home and is ideal for families
or couples who are looking for a little
more space and comfort.
The living area includes a lounge
with a dining table and fitted kitchen
complete with a microwave. The
sofa seat in the lounge area can
be used as a single bed and like all
our Mobile Homes, the Lodge grade
has a gas fire in the lounge for extra
warmth for clients staying out of the
main holiday season.
The bedrooms, the shower room
and separate toilet with its own
washbasin are similar in style and
c o m f o r t t o t h e M a g n u m M o b i l e
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Home. The double bedroom has
fitted cupboards and wardrobes too,
providing plenty of storage space
for everyone. The twin room has a
full length drop down bunk, which is
ideal for a larger family with three
children. A cotside can be used in
the twin bedroom.
The layout of this Mobile Home is
very popular with families who have
three young children who would
all enjoy sharing a bedroom when
on holiday. It is also popular with
couples who want a larger master
bedroom as well as the extra space
in the living area which this grade
of Mobile Home can provide.
The whole of the open plan living
area has a light and spacious feel
to it.
Floor plan of Lodge:
(All campsites apart from Bretignolles)
Approx. 25ft in length & 12ft wide.
telephone our reservations team on 01483 285213 15

the magnum
The Magnum
If you’re looking for a bit more space for
you and your family, then the obvious
choice will be one of our Magnum Mobile
Homes. It is over 40% larger than the
standard Focus model and specifically
designed to offer additional comfort and
living space.
The light and spacious lounge area has
been carefully designed to give a larger
area for relaxation. It features a large
pine dining table along with contemporary
chairs to finish off the stylish living area.
The sofa seats in the lounge area can be
converted into two separate single beds.
There is also a fitted gas fire for use if
the evenings are slightly cooler out of the
main holiday season.
Preparing meals is always a pleasure in
the open plan fitted kitchen, with plenty
of cupboard space and work surfaces.
It also has the benefit of a microwave
oven, as well as a full cooker with an
oven and grill.
The master bedroom has fitted wardrobes
along with a dressing table unit and ensuite
shower room (this also has a door
into the hall). The toilet is separate from
the shower room.
The second bedroom features wider twin
beds than in our standard grade of Mobile
Home, and a full length drop down bunk
for a third child. A cot side can be fitted
to one of the twin beds.
Our Magnums are designed to give
families with older children more living
space and they have also become a firm
favourite with couples travelling in June
who enjoy the spacious and comfortable
accommodation.
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Floor plan of Magnum:
Approx. 33ft in length and 12ft wide.
telephone our reservations team on 01483 285213 17

campsite locations
NB. Map not to scale
Map Key:
Campsite Ferry port Airport Disneyland Paris ®
Approximate distances of
campsites from ports
(in miles):
Domaine des Ormes
Benodet
Beg Meil
Les Genets
Clarys Plage
La Tranche
Royan
Lacanau Ocean
Roscoff
131
76
74
263
263
290
372
455
St Malo
20
150
148
172
172
186
282
365
Cherbourg
103
254
252
244
244
252
346
429
Caen
98
249
247
241
241
248
343
426
Le Havre
147
302
302
289
289
306
380
458
Calais
290
441
438
433
433
440
494
584
Santander
594
624
622
485
485
436
373
283
Bilbao
533
563
561
423
423
374
313
222
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ittany
Brittany is a land of tradition, blessed with a favourable climate and, being so
easy to reach from Britain, makes an ideal holiday area. The coastline offers
countless sandy beaches, rock pools and breathtaking views.
Spring is mild and the countryside is possibly at its most beautiful - ablaze with
the golden hue of gorse, the hedgerows full of an abundance of wild flowers
and alive to the song of birds. Nature lovers enjoy the peace of long, spring
days and little country roads, that even today see few cars.
During July and August the atmosphere changes, as resorts welcome the
many tourists to the area, with beaches and restaurants brimming full of life.
Mileage
Ferry Ports
Roscoff
St Malo
Cherbourg
Caen
Le Havre
Calais
Airports
Brest
Nantes
Rennes
Domaine des Ormes
131
20
103
98
290
137
113
114
45
Benodet
76
150
254
249
441
55
42
144
129
Beg Meil
76
150
254
249
441
55
42
144
129
Things to do in Brittany
There are some wonderful medieval towns and villages to visit, such as Dinan,
Locrononan, Quimper, the walled city of Concarneau, Vannes, the old port at
Auray (St Goustan) and Rochefort-en-Terre to name just a few. Wander round
their cobbled streets, see their ancient buildings and fortifications.
Food
Take advantage of the abundance of shellfish and seafood of this region. Many
restaurants specialise in “Fruits de la Mer” - large platters are served piled high
with shrimps, langoustine, crayfish, crabs, mussels and oysters.
A contrasting gourmet delight can be found in the “Creperies”, which are small
family restaurants, often in delightful thatched cottages offering an entire menu
of savoury or sweet pancakes. They are reasonably priced and appealing to
children and adults alike.
Getting to Brittany
Brittany is easily accessible by car or plane and the short travelling time from
the south coast of England makes it a popular destination for families. Why
not take a longer sea crossing to St Malo or Roscoff to reduce the driving time
to our campsites once you’re in France?
Most sites are within an easy drive of an airport too, so it’s worth considering
a flight to somewhere like Rennes or Quimper, especially in low season when
the fares are cheaper.
telephone our reservations team on 01483 285213 19

Dol de Bretagne Camping Domaine des Ormes*****
DES ORMES FACT FILE
MOBILES OPEN 13 May CLOSE 05 Sep
MOBILE HOMES Focus Lodge Magnum
CHANGEOVERS Tue Thu Fri Sat Sun
EMPLACEMENTS 700
DISTANCE FROM BEACH 32 kilometres
TARIFF C
CAMPSITE FACILITIES
Onsite shop (13/5-05/9)
Bar (13/5-05/9)
Cooked meals service (13/5-05/9)
Restaurant (13/5-05/9)
BBQ’s*
Washing* / Drying machines* / Irons*
Outdoor swimming pool (13/5-05/9)
Indoor swimming pool 12-6pm (13/5-05/9)
Waterslides (13/5-05/9)
Childrens play area
Animateur* (13/5-05/9)
Adventure Courses (13/5-05/9)*
Tennis* / Table Tennis
Mini golf*
Volleyball
Bike hire*
Pedalo hire*
Golf (18 hole) and Driving Range*
Horse riding/Pony club*
Paintball*
Fishing*
Treetop adventure course*
Television & Recreational room
Safety deposit boxes*
Multi sports pitch
Family disco (13/5-05/9)
Internet / WiFi (Vicinity of reception/bar)*
Tourist Tax included
*Paid direct to site
Things to do Nearby
Tours around the Mont St Michel
Visit the Landing beaches
Nearby Towns to Visit
Le Mont St Michel (16 miles)
Rennes (43 miles)
Dol de Bretagne Camping Domaine des Ormes*****
This campsite is so easy to get to as well as the original outdoor
and offers a wide range of family swimming pool with waterslides.
activities throughout June, July Lots of water fun for all the
and August. If you just want to family.
relax, our Holiday Homes are in a The campsite has its own stables
quiet area of the campsite, away so children can watch the ponies
from the activities, with wonderful being groomed and go for a ride.
walks through the wooded areas One lake is designated for
of the Chateau grounds and out pedalos and canoes and another
into the surrounding area. two for fishing.
There is a swimming pool There’s an 18 hole golf course
complex with a covered pool (handicap certificate required)
costing about 60€ for 18 holes.
The site organise activities from
late May to the end of August,
including paintballing, a treetop
adventure course and exciting
Tyrolean zip-line across a lake.
An onsite restaurant, pizzeria,
bar and entertainment combine
to make this campsite a complete
holiday centre. Off site shopping
is approximately ten minutes
drive away at Dol de Bretagne.
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Benodet Camping Pointe St Gilles*****
BENODET FACT FILE
MOBILES OPEN 20 May CLOSE 17 Sep
MOBILE HOMES Focus Lodge Magnum
CHANGEOVERS Tue Thu Fri Sat Sun
EMPLACEMENTS 470
DISTANCE FROM BEACH 140 metres
TARIFF C
Benodet Camping Pointe St Gilles*****
The seaside town of Benodet is
located on a picturesque south
facing bay and this campsite
is recognised as one of the
best in Finistere, with a great
swimming pool complex and
waterslides, both inside and
outside.
The beach is opposite the
campsite. The village has
plenty of restaurants, bars and
shops just an easy stroll away
as well as another glorious
beach on the bay. Simply ask
at the campsite office for further
information.
The high standard of facilities
on the campsite brings many
clients back again and again.
It’s lively, with plenty of evening
entertainment for families
during July and August held
in the bar area. There’s also
a sports and games area to
the rear of the campsite with
tennis courts, a sports course
with different exercises to try, a
football field and games area.
An excellent choice for families
with children of all ages.
Spa Centre: This is a new
complex that was built in 2010
which has an indoor pool,
hamman, facial treatments and
specialist massages. A great
place for a ‘pamper day’.
CAMPSITE FACILITIES
Onsite shop (20/5-17/9)
Bar (20/5-17/9)
Cooked meals service (20/5-17/9)
BBQ’s*
Washing* / Drying machines*
Irons
Outdoor swimming pool (20/5-17/9)
Waterslides - pm low season(20/5-17/9)
Indoor swimming pool (13/6-13/9)
Children’s club (Jul-Aug)
Animateur (Jul-Aug)
Childrens play area
Tennis* / Table tennis
Mini golf nearby*
Volleyball
Bike hire*
Satellite Television / Recreational room
Evening entertainment / Disco
(Jul-Aug. Operates less frequently at other times)
Safety deposit boxes*
Internet / WiFi (Site office area only)*
Spa centre / Fitness centre*
Tourist Tax included
*Paid direct to site
Things to do Nearby
Fishing
Golf
Nearby Towns to Visit
Quimper (11 miles)
Concarneau (13 miles)
telephone our reservations team on 01483 285213 21

Beg Meil Camping Atlantique****
BEG MEIL FACT FILE
MOBILES OPEN 20 May CLOSE 03 Sep
MOBILE HOMES Focus Lodge Magnum
CHANGEOVERS Tue Thu Fri Sat Sun
EMPLACEMENTS 432
DISTANCE FROM BEACH 400 metres
TARIFF D
CAMPSITE FACILITIES
Onsite shop (20/5-03/9)
Bar (20/5-03/9)
Cooked meals service (20/5-03/9)
Bistro (01/7-31/8)
BBQ’s*
Washing* / Drying machines* / Irons
Outdoor swimming pool (20/5-03/9)
Waterslides (20/5-03/9 - only pm low season)
Covered swimming pool (20/5-03/9)
Children’s club (Jul-Aug)
Childrens’s play area
Animateur (Jul-Aug)
Tennis* / Table tennis
Mini golf*
Volleyball
Sauna / Fitness centre*
Bike hire*
Satellite Television / Recreational room
Evening entertainment / Disco (Jul-Aug)
Football area
Safety deposit boxes*
Internet / WiFi (Vicinity bar/reception)*
Tourist Tax not included*
Damage/Cleaning Deposit*
*Paid direct to site
Things to do Nearby
Canoeing
Nearby Towns to Visit
Concarneau (11 miles)
Lorient (39 miles)
Beg Meil Camping Atlantique****
One of the best sandy beaches ages. (Restricted opening hours
in Finistere stretches from Beg during low season.) Within the
Meil to Mousterlin. Beg Meil is swimming pool complex is a
a pretty village with restaurants, good sized covered pool.
shops, cafes and children’s The kid’s activities in July and
beach club in high season. August are great. There’s archery,
Camping Atlantique is a family pool games, football, waterpolo,
run site situated in green fields competitions and more.
beside an area designated There’s direct access via a
as a nature reserve. It has a footpath to a fabulous beach,
fabulous waterpark with large drenched in sand and stretching
and small waterslides, providing as far as the eye can see, with
endless fun for children of all no roads to cross or cars in
sight. Perfect for sunbathing,
swimming or windsurfing.
Introducing a different range of
Mobile Home accommodation
on this site – The Declik, Cottage
Family and Cottage Confort.
All have decking & TVs can be
hired. For further information,
photographs and prices, visit
the Beg Meil page on our
website. Reception/assistance
will be provided by the site’s own
English speaking staff.
22
visit our website at www.matthewsfrance.co.uk

vendee
Cross the River Loire, head south and you’ll quickly sense a change of scenery.
You’ll discover a much flatter countryside with long sweeps of beautiful sandy
beach edged with dunes and pine woods, and a very mild climate. This, then is
the Vendee, boasting sunshine averages only marginally less than the Riviera.
One of the most fascinating areas of this region is La Venise Verte - a maze of
dykes and canals used instead of roads to transport produce and locals from
one area to another by punt. Today, tourists come to see for themselves this
hidden waterway and can either hire a boat or hire a guide for an hour or so,
to hear some of the history of this unique area.
Mileage
Ferry Ports
Roscoff
St Malo
Cherbourg
Caen
Le Havre
Calais
Airports
Nantes
La Rochelle
Poitiers
Les Genets
263
172
244
241
289
433
46
93
137
Clarys Plage
263
172
244
241
289
433
46
93
137
La Tranche
290
186
252
248
306
440
71
40
110
Things to do in the Vendee
Venise Verte, Apremont, Ile de Re, Noirmoutier and the Loire Chateaux.
A great day out is a visit to the Puy de Fou. There’s shows throughout the day,
falconry, a gladiator display in the Roman Amphitheatre, a Viking raid with laser
displays, and more. Once night falls, there is an outstanding son et lumiere on
most Friday and Saturday evenings from mid-June until the end of September.
Food
There is a wide range of excellent traditional French cooking at very reasonable
prices throughout the Vendee. Muscadet and Gros Plant wines are produced
near the Loire, and the range of Bordeaux wines are produced further south.
Highlights
Some Loire Chateaux can easily be visited from our sites in the Vendee, and
throughout this region wine can be tasted and bought from local producers. A
day’s outing to Futuroscope at Poitiers is also popular with families.
Getting to the Vendee
The Vendee is ideally located for many ferry ports and airports. By ferry to
Caen is always popular, or there is the Fastcraft to Cherbourg. If you wish to
fly, Nantes is very close to most of our campsites, but there are other airports
within easy reach as well. Hiring a car from the airport couldn’t be easier, so
remember to organise this before you leave.
telephone our reservations team on 01483 285213 23

St Jean de Monts Camping les Genets*****
LES GENETS FACT FILE
MOBILES OPEN 20 May CLOSE 03 Sep
MOBILE HOMES Focus Lodge Magnum
CHANGEOVERS Tue Thu Fri Sat Sun
EMPLACEMENTS 392
DISTANCE FROM BEACH 800 metres
TARIFF B
CAMPSITE FACILITIES
Onsite shop (20/5-31/8)
Bar (20/5-31/8)
Cooked meals service (20/5-31/8)
Restaurant (20/5-31/8)
BBQ’s (gas)*
Washing* / Drying machines* / Irons
Outdoor swimming pool (20/5-03/9)
Indoor swimming pool (20/5-03/9)
Waterslides (20/5-03/9)
Children’s club (Jul-Aug)
Childrens’s play area
Animateur (Jul-Aug)
Tennis* / Table Tennis
Mini golf (nearby)*
Volleyball
Bike hire*
Television - Sky
Recreational room
Multi sports pitch
Entertainment / Family disco (Jul-Aug)
Safety deposit boxes*
Internet / WiFi (Fixed terminal)*
Tourist Tax included
*Paid direct to site
Things to do Nearby
Day trips to Ile de Noirmoutier
Quad Biking
Aqua Park
Puy de Fou
Nearby Towns to Visit
St Gilles Croix de Vie (10 miles)
Nantes (45 miles)
St Jean de Monts Camping les Genets*****
Camping Les Genets is a well
run, modern site with sandy
emplacements, mostly set in
light shade.
The large, modern swimming
pool complex is the focal
point of the campsite. There
is a childrens pool, main pool,
waterslide, a river cascade and
an indoor swimming pool.
In July and August the campsite
has an animateur to organise
various activities which are run
during the day and evening.
A great campsite for relaxing,
knowing that there are plenty of
activities for the children.
Long stretches of glorious, sandy
beach are within easy walking
distance of the campsite. The
sea front bars and cafes along
the promenade of St Jean de
Monts are only a short drive
away. A great place to spend
an evening with a wide choice
of restaurants. We had no idea
how many ways there were to
cook mussels until we went to
the specialist mussel restaurant
by the beach!
Bike hire is organised on the
campsite and there are many
cycle paths close by. From there
you can cycle along the coast,
meander inland, or venture off
into the pine forests.
24
visit our website at www.matthewsfrance.co.uk

St Jean de Monts Camping le Clarys Plage****
CLARYS PLAGE FACT FILE
MOBILES OPEN 11 May CLOSE 08 Sep
MOBILE HOMES Focus Lodge Magnum
CHANGEOVERS Tue Thu Fri Sat Sun
EMPLACEMENTS 439
DISTANCE FROM BEACH 400 metres
TARIFF C
St Jean de Monts Camping le Clarys Plage****
The main centrepiece of the conveniently located right next
campsite at Clarys Plage is to the campsite, with a range
the fabulous outdoor ‘tropical’ of boutiques, a supermarket
style swimming pool along with and a restaurant too. Most of
a variety of waterslides, water these shops open from late May
fountains, and featuring a walkin
shallow section for younger with the supermarket opening
through to early September,
children, as well as a covered from mid May through to early
swimming pool.
September.
There is direct pedestrian The onsite bar provides a lively
access from the campsite to a meeting place in the evenings
small shopping centre. This is and is also where most of the
entertainment takes place
during July and August.
Situated less than two miles
south of St Jean de Monts with
its excellent shops, market and
restaurants, you could not ask
for a better location for your
family holiday.
Teenagers will love the sporting
activities organised on the main
St Jean de Monts beach. Lively
action and lots of fun.
CAMPSITE FACILITIES
Shop nearby (18/5-08/9)
Bar (18/5-08/9)
Cooked meals service (18/5-08/9)
Restaurant nearby
BBQ’s (gas)*
Washing* / Drying machines* / Irons
Outdoor swimming pool (11/5-08/9)
Waterslides (18/5-08/9)
Covered swimming pool (11/5-08/9)
Children’s club (Jul-Aug)
Childrens play area
Animateur (Jul-Aug)
Tennis* / Table tennis
Mini golf (nearby)*
Volleyball
Bicycle hire (nearby)*
Satellite Television
Recreational room
Entertainment / Family disco (Jul-Aug)
Safety deposit boxes*
Internet / WiFi*
Tourist Tax included
*Paid direct to site
Things to do Nearby
Horse Riding
Aqua Park
Puy de Fou
Nearby Towns to Visit
St Gilles Croix de Vie (10 miles)
Nantes (45 miles)
Pornic (31 miles)
telephone our reservations team on 01483 285213 25

La Tranche Camping les Dunes****
LA TRANCHE FACT FILE
MOBILES OPEN 15 May CLOSE 06 Sep
MOBILE HOMES Focus Lodge Magnum
CHANGEOVERS Tue Thu Fri Sat Sun
EMPLACEMENTS 256
DISTANCE FROM BEACH 800 metres
TARIFF A
CAMPSITE FACILITIES
Onsite shop (15/5-06/9)
Bar (15/5-06/9)
Cooked meals service (15/5-06/9)
BBQ’s (gas)*
Washing* / Drying machines* / Irons
Indoor swimming pool (15/5-06/9)
Outdoor swimming pool (16/5-06/9)
Indoor waterslides (15/5-06/9)
Outdoor waterslides (16/5-06/9)
Children’s club (Jul-Aug)
Children’s play area
Animateur (Jul-Aug)
Bicycle hire*
Table tennis
Volleyball
Satellite Television and Recreational room
Multi sports pitch
Entertainment / Family disco (Jul-Aug)
Safety deposit boxes*
Internet / WiFi (Vicinity of bar)*
Tourist Tax included
*Paid direct to site
Things to do Nearby
Cycling
Body boarding
Nearby Towns to Visit
La Rochelle (41 miles)
Les Sables d’Olonne (20 miles)
La Tranche Camping les Dunes****
Camping les Dunes is a friendly through the woods to the beach.
site situated at Les Conches It will take approximately fifteen
de Longeville about five miles minutes to walk to the beach.
from La Tranche-sur-Mer, Alternatively, you can drive down
between Sables d’Olonne and the road and find ample parking
La Rochelle.
space behind a long, sandy
The campsite is attractively laid beach backed by the sand dunes
out in a forest clearing, with pine and pine forests.
trees dotted among the partially There is a pedestrian area
shaded, sandy emplacements. located by the bar which gives a
From the rear of the campsite really continental feel and this is
there is a sandy path which leads where the evening entertainment
takes place during July and
August, usually twice a week.
There are two separate excellent
swimming pools, one covered
and one open air, both with
waterslides and children’s
paddling pools. There is a
children’s play area, a small,
but well stocked shop, a cooked
meals service and family bar.
Only gas barbecues may be
used on this campsite.
26
visit our website at www.matthewsfrance.co.uk

south west
Travelling further south from the channel ports, most families will have an
en-route hotel stop unless flying. As a result, this area is still relatively
‘undiscovered’.
This coastline offers a fantastic choice of superb beaches, from the
majestic grande cote with its long stretch of sand backed by the pine
forests giving welcome shade to the protected bays and coves.
Surfing is the main water sport throughout the region, particularly in the
Lacanau area but also cycling too, with a massive network of cycling
tracks to explore.
Mileage
Ferry Ports
Roscoff
St Malo
Cherbourg
Caen
Le Havre
Calais
Royan
372
282
346
343
380
494
Lacanau Ocean
455
365
429
426
458
584
Things to do in the South
There are large sweeps of pine forests throughout this region. You will also
be close enough to take a trip inland into the Dordogne to see some of the
ancient villages perched high in the hills amidst staggering scenery. Surfing
is a very popular sport around this area, and there are an abundance of great
beaches to visit where you can pratice or simply watch the experts in action!
Food
There’s a wide range of traditional French cooking throughout this beautiful
region. Bordeaux is the prime wine of the Lacanau region. Regional dishes in
the South West have a Spanish/Catalan influence. The paellas and cassoulets
are delicious.
Highlights
Pineau and Cognac are produced in the southern area in Charente, and both
Hennessey and Martell organise tours round their distilleries at Cognac. A visit
to the city of Bordeaux is a ‘must’. It is listed as a UNESCO World Heritage site.
Airports
La Rochelle
Poitiers
Bordeaux
51
110
80
152
190
36
Getting to the South
More and more people are flying to our more southerly resorts as there are
convenient airports located close to all of our campsites. However, Calais is
still the most popular ferry route for those wishing to drive.
telephone our reservations team on 01483 285213 27

Royan Aquatique Club Camping la Pinede****
ROYAN FACT FILE
MOBILES OPEN 19 May CLOSE 17 Sep
MOBILE HOMES Lodge Magnum
CHANGEOVERS Tue Thu Fri Sat Sun
EMPLACEMENTS 501
DISTANCE FROM BEACH 5kms
TARIFF C
CAMPSITE FACILITIES
Onsite shop
Bar
Cooked meals service
Restaurant
BBQ’s * Communal area provided by site
Washing* / Drying machines*
Covered swimming pool
Main Outdoor swimming pool
2nd Outdoor Pool
Waterslides
Children’s club (Jul-Aug)
Children’s play area
Animateur (Jul-Aug)
Bicycle hire*
Table tennis
Mini golf*
Archery (Jul-Aug)*
Satellite Television and Electronic games room
Mini Farm
Multi sports pitch
Entertainment / Family disco (Jul-Aug)
Safety deposit boxes*
Internet / WiFi (Available across the site)*
Tourist Tax included
*Paid direct to site
Things to do Nearby
La Palmyre Zoo
La Rochelle Aquarium
Nearby Towns to Visit
La Rochelle (51 miles)
Ile de Re (61 miles)
Royan Aquatique Club Camping la Pinede****
This fantastic campsite at La staying on the campsite . As
Palmyre, Les Mathes, just a well as all these water based
short distance from Royan has activities, there is a restaurant,
its own amazing Aqua Park. bar & shop, plus a full range of
Four ‘Giant Waterslides’ organised activities throughout
between 10 and 12m high, the main high season including
as well as a quadruple slide the evenings. Young children
so that four members of the will enjoy visiting the ‘mini farm’
family can slide down together! & getting to know Esméralda the
There is an outdoor pool and goat and her many companions.
a large heated covered pool, The emplacements here are
rapid river, waterfalls, fountains sandy and set in a pine forest
and many more water delights. clearing, only one car is permitted
It has been said that this is the by each mobile home. For safety
best Aquaparc in the region reasons BBQs cannot be used
and can only be used if you are beside your Mobile Home, there
is an area of the campsite that is
set aside for BBQs.
Unless otherwise noted, all
the Activities and Facilities
of the campsite are available
throughout the time that our
mobile homes are available for
hire.
This region has vast forests with
wonderful cycle paths through
it and long stretches of sandy
beaches backed by the pine
forests. Nearby La Palmyre Zoo
is set in 44 acres of pine forest
and provides habitat for more
than 100 different species.
28
visit our website at www.matthewsfrance.co.uk

Lacanau Ocean Airotel de l’Ocean****
LACANAU FACT FILE
MOBILES OPEN 15 May CLOSE 18 Sep
MOBILE HOMES Focus Lodge Magnum
CHANGEOVERS Tue Thu Fri Sat Sun
EMPLACEMENTS 550
DISTANCE FROM BEACH 500 metres
TARIFF C
Lacanau Ocean Airotel de l’Ocean****
The south west coast of France
is beautiful. Long beaches of
fine sand divide the Atlantic from
the dark green of the forests,
providing lovely shaded picnic
spots for a hot afternoon.
The ‘Ville’ of Lacanau Ocean
abounds with restaurants,
bistros, brasseries, bars and
cafes. Yes, there is certainly
plenty of surf, but there is also an
area reserved only for swimming,
which is surveilled. Locally known
as ‘Surf City’, Lacanau Ocean
always attracts a large number of
enthusiastic surfers - experts and
learners. Many young surfers
stay on the campsite during July
and August bringing a lively,
French, sporting atmosphere.
And there are the lakes - superb
stretches of water edged by pine
forests interspersed with sandy
beaches, perfect for windsurfing
and sailing.
The campsite is attractively
laid out, with the sandy
emplacements set out in and
amongst the shade of the pine
trees.
The magnificent swimming pool
complex is heated throughout
the season. It has waterslides,
children’s paddling area, and in
addition a large covered pool,
lagoons meandering through
palm trees, an extensive
sunbathing area and a spa
centre.
CAMPSITE FACILITIES
Onsite shop (15/5-05/9)
Bar (15/5-05/9)
Cooked meals service (15/5-05/9)
Restaurant (15/5-05/9)
BBQ’s (gas)*
Washing* / Drying machines* / Irons
Outdoor swimming pool (15/5-18/9)
Indoor swimming pool (15/5-18/9)
Waterslides (15/5-18/9)
Children’s club (Jul-Aug)
Children’s play area
Tennis*
Animateur (Jul-Aug)
Table tennis
Fitness room
Bicycle hire*
Satellite Television
Recreational room
Multi sports pitch
Family disco/Evening entertainment (Jul-Aug)
Safety deposit boxes*
Internet / WiFi (Terminal site office)*
Terraced site
Tourist Tax included
*Paid direct to site
Things to do Nearby
Body boarding
Surfing
Nearby Towns to Visit
Bordeaux (37 miles)
Pilat-Plage (53 miles)
telephone our reservations team on 01483 285213 29

campsite prices
Valid to 31/01/2017
Holiday Prices:
Prices are per party in
£ Sterling, based on a
Focus Mobile Home.
Ferry crossing are extra
and supplements can
be found on page 34.
Up to Three Children
under 18 can travel
FREE - All Dates. Other
durations are available.
Please telephone our
Reservations team for an
individual quote.
Arrival days are any day
except Mondays and
Wednesdays.
Arrival Date at Site
01 May - 09 May
10 May - 14 May
15 May - 03 Jun
04 Jun - 06 Jun
07 Jun - 13 Jun
14 Jun - 19 Jun
20 Jun - 27 Jun
28 Jun - 04 Jul
05 Jul - 11 Jul
12 Jul - 18 Jul
19 Jul - 08 Aug
09 Aug - 15 Aug
16 Aug - 21 Aug
22 Aug - 24 Aug
25 Aug - 31 Aug
01 Sep onwards
7 Nights
£254
£254
£336
£230
£250
£285
£305
£518
£620
£696
£998
£998
£991
£809
£407
£305
TARIFF A
14 Nights
£489
£509
£540
£438
£479
£509
£540
£834
£1028
£1655
£2004
£2004
£1945
£1017
£632
£428
Extra
Nights
£43
£50
£50
£50
£43
£44
£54
£70
£124
£143
£143
£143
£143
£143
£94
£43
Extra
Adults
£40
£40
£40
£40
£40
£40
£40
£40
£40
£40
£40
£40
£40
£40
£40
£40
Upgrade Supplement
(per night)
Lodge Magnum
£5
£10
£5
£10
£5
£10
£6
£12
£8
£16
£8
£17
£10
£18
£12
£21
£14
£24
£14
£24
£14
£24
£14
£24
£13
£22
£8
£14
£8
£14
£5
£10
2017 CALENDAR
MAY
Mon
Tue
Wed
Thu
Fri
Sat
Sun
JUNE
Mon
Tue
Wed
Thu
Fri
Sat
Sun
JULY
Mon
Tue
Wed
Thu
Fri
Sat
Sun
1
2
3
4
5
6
7
1
2
3
4
1
2
AUGUST
Mon
Tue 1
Wed 2
Thu 3
Fri 4
Sat 5
Sun 6
8
9
10
11
12
13
14
5
6
7
8
9
10
11
3
4
5
6
7
8
9
7
8
9
10
11
12
13
SEPTEMBER
Mon
Tue
Wed
Thu
Fri
Sat
Sun
1
2
3
4
5
6
7
8
9
10
11
12
15
16
17
18
19
20
21
12
13
14
15
16
17
18
10
11
12
13
14
15
16
14
15
16
17
18
19
20
13
14
15
16
17
18
19
22
23
24
25
26
27
28
19
20
21
22
23
24
25
17
18
19
20
21
22
23
21
22
23
24
25
26
27
20
21
22
23
24
25
26
29
30
31
26
27
28
29
30
24
25
26
27
28
29
30
28
29
30
31
27
28
29
30
31
Arrival Date at Site
01 May - 09 May
10 May - 14 May
15 May - 03 Jun
04 Jun - 06 Jun
07 Jun - 13 Jun
14 Jun - 19 Jun
20 Jun - 27 Jun
28 Jun - 04 Jul
05 Jul - 11 Jul
12 Jul - 18 Jul
19 Jul - 08 Aug
09 Aug - 15 Aug
16 Aug - 21 Aug
22 Aug - 24 Aug
25 Aug - 31 Aug
01 Sep onwards
Arrival Date at Site
01 May - 09 May
10 May - 14 May
15 May - 03 Jun
04 Jun - 06 Jun
07 Jun - 13 Jun
14 Jun - 19 Jun
20 Jun - 27 Jun
28 Jun - 04 Jul
05 Jul - 11 Jul
12 Jul - 18 Jul
19 Jul - 08 Aug
09 Aug - 15 Aug
16 Aug - 21 Aug
22 Aug - 24 Aug
25 Aug - 31 Aug
01 Sep onwards
7 Nights
£254
£254
£336
£230
£250
£285
£305
£539
£641
£716
£1022
£1022
£1011
£830
£428
£326
7 Nights
£254
£254
£336
£230
£250
£285
£305
£559
£661
£737
£1042
£1042
£1042
£850
£448
£346
TARIFF B
14 Nights
£489
£509
£540
£438
£479
£509
£540
£874
£1068
£1696
£2044
£2044
£1986
£1057
£672
£448
TARIFF C
14 Nights
£489
£509
£540
£438
£479
£509
£540
£915
£1109
£1737
£2085
£2085
£2027
£1098
£713
£509
Extra
Nights
£43
£50
£50
£50
£43
£44
£54
£72
£127
£146
£146
£146
£146
£146
£96
£43
Extra
Nights
£43
£50
£50
£50
£43
£44
£54
£74
£130
£150
£150
£150
£150
£150
£98
£43
Extra
Adults
£40
£40
£40
£40
£40
£40
£40
£40
£40
£40
£40
£40
£40
£40
£40
£40
Extra
Adults
£40
£40
£40
£40
£40
£40
£40
£40
£40
£40
£40
£40
£40
£40
£40
£40
Upgrade Supplement
(per night)
Lodge Magnum
£5
£10
£5
£10
£5
£10
£6
£12
£8
£16
£8
£17
£10
£18
£12
£21
£14
£24
£14
£24
£14
£24
£14
£24
£13
£22
£8
£14
£8
£14
£5
£10
Upgrade Supplement
(per night)
Lodge Magnum
£5
£10
£5
£10
£5
£10
£6
£12
£8
£16
£8
£17
£10
£18
£12
£21
£14
£24
£14
£24
£14
£24
£14
£24
£13
£22
£8
£14
£8
£14
£5
£10
30
visit our website at www.matthewsfrance.co.uk

Book your holiday through an ABTA bonded
Travel Agency or by calling our reservations
staff direct. When booking by telephone,
always have ready the name of the resort you
want, the grade of Mobile Home and holiday
dates you require. You will also need to decide
on ferry crossings and sailing times. Our sales
team can help you choose the most suitable
sailings available. We are always happy to
advise on holiday availability, costings and
ferries. Calls may be monitored for training
purposes.
Our holiday availability is constantly changing,
so we always advise you to make a telephone
reservation first.
Correspondence
All communication from us will be sent by
email. It is the clients responsibility to check
carefully the details confirmed to them and
inform us immediately if corrections need
to be made. If you do not wish to receive
documentation by this method, there will be a
charge of £15 added to the cost of your holiday
to send it by post.
Pricing an Inclusive Holiday
The price table on page 30 gives the basic cost
of your holiday. This includes the Mobile Home
rental for the stated period, site fees, tourist
tax (where included), UK/French V.A.T.,
parking, gas and electricity two adults. Extra
adults are added on at the rate shown on the
price table, which is a ‘one off’ price for any
duration. Three children under 18 travel free.
All seasonal variations have already been
made - simply read the price according to the
date you wish to commence your holiday at
the resort and the duration of your stay. Extra
nights are added at the appropriate rate on
which they actually fall.
If you require a higher grade of Home simply
add the appropriate supplement for the
correct model, at the appropriate rate for each
night. The per night accommodation upgrade
pricing your holiday
supplements are listed on each tariff table for
each grade of Mobile Home.
Add any additional ferry route supplements
for each sailing from the table on page 34.
Then add any cabin / seat costs for all party
members (including any free children).
As an example, we have costed a holiday for 2
adults and 3 children travelling to our campsite
at Les Genets on 13th July, using a Brittany
Ferries ship from Portsmouth to Caen staying
in a Lodge Mobile Home for 9 nights, returning
from Cherbourg to Portsmouth by Fastcraft on
22nd July. The cost will be £1580.00 including
the damage waiver. This is printed in the
costing box above.
Tourist Tax
On certain sites tourist tax is not included in the
base price and is paid direct to the campsiste on
arrival. See campsite facilities box for details.
YOUR HOLIDAY COST
Use the grid below to calculate the cost
of your holiday.
The figures refer to the calculated
example on the opposite page.
Basic Cost 7 Nights (2 ads)
Extra Adults (18 years +)
Extra Nights (2 x £146)
Accom Supp (9 x 14)
Route Supp (out)
Route Supp (in)
Cabins (out)
Cabins (in)
Highchair Hire
Damage Waiver
(£716)
(-)
(£292)
(£126)
(£196)
(£235)
(-)
(-)
(-)
(£15)
Total: (1580.00)
(Add 2% if paying by credit card.)
Outdoor Furniture
Each of our Mobile Homes come fully
equipped with outdoor furniture (a sun
umbrella, table, chairs, two sunloungers and
a rotary clothes dryer).
Equipment
We provide a comprehensive inventory in
each of our Mobile Homes. This includes
blankets, (duvets in Lodge & Magnum)
pillows, cooking utensils, teapot, crockery
and cutlery. It’s all there, right down to coat
hangers in a proper wardrobe.
Please be aware that we do not provide bed
sheets, duvet covers, pillowslips or towels in
any grade of Mobile Home.
If staying in the campsites own Mobile
Home accommodation equipment and
inventory will differ. Please ask our sales
staff for full details of this at time of booking.
Cotsides or Cots
Cotsides are available in the Lodge and
Magnum Mobile Homes. The Focus can
accommodate a camping cot in the twin
bedroom. When a cotside or a camping cot
is in use there will be one less bed in that
bedroom.
We do not recommend the use of our cotsides
or cots for children more than 12-15 months
old.
Highchairs
We provide highchairs which must be ordered
in advance of your holiday and cost £1.50 per
night. Make sure you order one with a member
of our staff when making a booking.
telephone our reservations team on 01483 285213 31

holiday information
Two centre Holidays
When booking one week on one campsite
and then a further week on a different site,
it is calculated according to the seven
night package price taken from the first
site plus the appropriate nightly rate from
the second.
Our reservation staff will be happy to
calculate these holiday prices for you.
Please telephone the reservations
department if you require any help with
pricing your holiday.
Breakage / Damage Waiver
There is a non-refundable damage waiver
of £15 per Mobile Home to cover you
against accidental damage to the Home
and any equipment. Alternatively, you may
pay an additional damage deposit of £250
with your balance payment, which will be
refunded, less the cost of any accidental
damage or breakages after your return
from holiday. On some campsites the
damage waiver option is not available
and the damage deposit is paid on arrival.
We will advise you at time of booking.
Our resort representative will be required
to carry out a full inventory check prior to
your departure on your last day.
Swimming Trunks/Pools
Generally, campsites do not permit long
shorts in their swimming pools. Please
take swimming trunks for all males who
wish to use the pool facilities. Specifically
designed two part male swimming shorts
with minimal leg length (e.g. 5cm) are
usually acceptable. Most campsites charge
a (refundable) deposit for armbands and
barrier cards which control access to
pool areas and vehicle access to the site.
Campsites do not usually have lifeguards
on duty.
Children remain the responsibility of their
parents at all times. Please supervise your
children, particularly on waterslides where
height restrictions may apply. Some
swimming pools and/or waterslides may
be closed for part of the day, even in high
season. Facilities are used at the clients
own risk.
Credit Card payments
There’s a 2% non refundable charge on
credit card payments. There is no charge
for payments made by debit card or
cheque.
Departure Delays
We arrange your inclusive holiday using
the scheduled services of your chosen ferry
operator (or Eurotunnel). The transport
element is subject to the carrier’s terms
and conditions, which may be downloaded
direct from their website.
You must observe the minimum reporting
time for your scheduled departure time
(usually 45 mins) and the carrier’s staff
will deal with your check-in at the port.
Occasionally, services may be delayed or
interrupted by adverse weather conditions
and/or technical problems, etc. If an
interruption occurs which is likely to cause
you serious delay, we will try to advise you
as soon as possible, and will do our utmost
to make alternative travel arrangements to
minimise any inconvenience. If you intend
to take a mobile phone with you, please let
us know the number and keep it switched
on during your outward as well as your
return journey.
We don’t accept liability for extra travelling
expenses and/or additional hotel costs
which might arise as a result of an
interruption to a scheduled public transport
service.
Data Protection Act
In order to process your booking and
ensure that your travel arrangements run
smoothly we need to use the information
you provide such as name, address, party
members, any special needs, etc. We
take full responsibility for ensuring that
proper security measures are in place to
protect your information. We must pass the
information on to the relevant suppliers,
such as ferry companies, campsites,
etc. This may also be provided to public
authorities such as customs/immigration,
as required by law. If we cannot pass this
information on to these persons, it will not
be possible to confirm your booking. We
will hold your information, where collected
by us and may use it to inform you of
future relevant offers, or send you further
brochures. If you don’t want to receive
such approaches please inform us in
writing. Your Data Controller is: Matthews
Holidays. You’re entitled to a copy of your
information held by us.
Pets
Unfortunately we are unable to accept pets
in our Mobile Homes.
32
visit our website at www.matthewsfrance.co.uk

At the time of going to press there were
no requirements for inoculations or Visas
imposed by the French Authorities on
U.K. travellers with a British Passport.
Visit www.fco.gov.uk/knowbeforeyougo
(tel:0845 850 2829) to check the latest
information. Non British (or non E.U.)
passport holders, may require a Visa.
Contact the French Embassy in London
for guidance.
A full passport, valid for the duration of
your holiday, is required for each party
member - infants included. Visit www.gov.
uk for further information. We recommend
you travel with an EHIC (European Health
Insurance Card) which gives reciprocal
medical care in France - this is not a
substitute for health insurance. Visit www.
ehic.org.uk (tel: 0191 218 1999) for further
information.
Insurance
For more information, visit our website at
www.matthewsfrance.co.uk/insurance.html.
Arrivals and Departures
Please plan your journey to arrive at
your chosen campsite between 4pm and
7.30pm (French time). Either our own
representative or the campsites staff will
be available to meet you and show you
into your Holiday Home. If you arrive after
the main gate closes (usually 10.30pm)
you’ll need to park outside the site and
walk through to your accommodation.
Your Holiday Home will be left ready
for your occupation, with instructions
of how to locate your Mobile Home.
We do not accept late arrivals without
prior arrangement. Please vacate your
Holiday Home by 09.00 on the day of your
departure.
Flights and Car Hire
There are several airlines that fly to many
airports in France. It’s quick and easy to
book online direct.
You’ll need to hire a car at your destination
airport. Please ensure your flight allows
you enough time to collect your hire
car and to arrive at the site before the
gates close (normally by 10.30pm in high
season). We have lots of links to airlines,
car hire, route planners and much more
on our website.
planning your journey
We offer a wide choice of ferry routes to France as well as Eurotunnel. The route best
suited to you will depend on your starting point in the UK and your destination resort.
Ferry Routes
Dover routes offer the shortest crossing time and sailings around the clock. These are
very convenient if you live on the East side of the UK or want the minimum crossing time.
Alternatively, if you live on the West side of the UK, you’ll find the longer sea crossings
from Portsmouth, Poole or Plymouth will save you up to 200 miles. Generally the road
network in France is less crowded than the UK.
P&O Ferries
Taking only 90 minutes, P&O’s Dover
to Calais route is a quick and enjoyable
way to hit the continent. With up to 25
crossings each way per day, around
the clock, you can come and go at your
leisure.
If you’re travelling from the North of
England, then why not take the Hull to
Zeebrugge crossing to Belgium - the easy,
stress-free way to arrive on the continent
and start your holiday.
Brittany Ferries
The Classic Cruise and High Speed
services from Poole, Portsmouth, and
Plymouth will take you much closer to the
best regions of France, saving you miles
of driving.
They have a fleet of superb ferries and
state of the art high speed craft.
On many of their conventional ferries, they
offer a choice of delicious food, served
in either their self service cafeteria or
alternatively in their chic main restaurant.
A different way to France?
Taking your car to the continent offers you complete independence. Folkestone to Calais
with Eurotunnel is the fastest cross-channel route so you arrive on the continent in only 35
minutes. On leaving the shuttle you can exit directly onto the French motorway network.
Crossings are frequent - up to three departures per hour during peak times.
Supplements: Only £78 per crossing throughout low season. £78 extra per crossing
midweek high season and £97 extra per crossing weekend high season.
telephone our reservations team on 01483 285213 33

choosing ferry crossings
It is possible to choose any of the ferry sailing
routes listed for your holiday, provided the
outward and return sailings are operated by
the same ferry company.
Read the basic price of your holiday from
the price table according to arrival date
on the campsite, then add the ferry route
supplement for each sailing you have chosen
from the adjacent tables.
Please note:
1) The cost of an extra vehicle (all channel
routes) is £100 plus any appropriate ferry
route supplements.
2) All Operators may levy an amendment fee
for any changes made at the port, which is
payable direct at the terminal.
3) Eurotunnel. Clients must travel on the
service for which they have pre-booked or
an amendment fee may be charged.
Vehicles powered or dual powered by LPG
cannot be carried by Eurotunnel.
4) Minimiser sailings are great value but you’ll
probably need a hotel stop for most sites.
5) It’s possible for residents of the Republic
of Ireland to book our Mobile Homes
however, due to local legislation all clients
must make their own travel arrangements.
6) Brittany Ferries apply a supplement to
cars over 1.83m high, for vehicles over 5m in
length and vehicles with a rear cycle carrier.
Eurotunnel has a height restriction of 1.83m.
Higher cars are charged as minibuses with
the exception of certain people carriers. On
extended sea crossings the rates will vary.
Please ask our sales team for information.
One way supplements for vehicles
travelling with Brittany Ferries:
Cars over 1.83m high .......................... £27
Cars over 2.6m high ............................ £39
Cars over 5m in length -
per metre or part metre ....................... £15
Cars under 5m in length -
including rear cycle rack ....................... £8
Weekends all routes except Brittany Ferries:
Ex UK Fri/Sat Ex France Sat/Sun
Brittany Ferries:
Por / St Malo Ex UK Fri/Sat Ex France Sat
Poole / C’bourg Ex UK Sat Ex France Sat/Sun
All other ferry routes
Ex UK Fri/Sat Ex France Sat/Sun
Fastcraft routes Ex UK Sat Ex France Sat
Other Route Supplements
(Add per vehicle per crossing)
Route
Folkestone/Calais
Dover/Calais
Portsmouth/Cherbourg (Fastcraft)
Cherbourg/Portsmouth (Fastcraft)
Portsmouth/LeHavre (Economie)
LeHavre/Portsmouth (Economie)
Portsmouth/Caen
Portsmouth/Caen Minimiser times
Caen/Portsmouth
Poole/Cherbourg
Cherbourg/Poole
Plymouth/Roscoff
Plymouth/Roscoff Minimiser times
Roscoff/Plymouth
Roscoff/Plymouth Minimiser times
Portsmouth/St Malo - Night
St Malo/Portsmouth - Day
Operator
EuroTunnel
P&O Ferries
Brittany Ferries
Brittany Ferries
Brittany Ferries
Brittany Ferries
Brittany Ferries
Brittany Ferries
Brittany Ferries
Brittany Ferries
Brittany Ferries
Brittany Ferries
Brittany Ferries
Brittany Ferries
Brittany Ferries
Brittany Ferries
Brittany Ferries
Eurotunnel
Eurotunnel
P&O Ferries
P&O Ferries
Brittany Ferries
Brittany Ferries
Midweek
£78
£66
£188
£188
£138
£138
£204
£127
£204
£154
£171
£204
£127
£204
£127
£271
£227
HIGH SEASON DATE BANDS
* 28/8 priced as weekend
High Season
FOR 2017 ROUTES:
P&O Priority Loading & Seats each way
Dover / Calais
Priority loading ............................. £12 per car each way
Club seat in lounge ........... £12 each - adult/child /infant
Club seat in lounge inc. Priority ..... £6 each way per car
P&O Meals Hull/Zeebrugge
Pre-booked Dinner & Breakfast each way
Adult
(16 yrs plus)
Each Way ........ £26
Weekend
£97
£95
£243
£243
£177
£177
£260
£166
£243
£243
£243
£243
£232
£243
£177
£349
£288
Ex UK
26/5 - 27/5
21/7 - 26/8
26/5 - 27/5
14/7 - 19/8
25/5 - 27/5
13/7 - 19/8
Child
(5-15 yrs)
£12.50
Midweek
£78
£66
£116
£116
£82
£82
£149
£93
£149
£116
£116
£149
£93
£149
£93
£166
£154
Low Season
Ex France
03/6 - 04/6
29/7 - 03/9*
03/6 - 04/6
21/7 - 03/9
03/6 - 04/6
24/7 - 27/8
Infant
(Under4 yrs)
Free
Weekend
£78
£66
£121
£166
£110
£110
£166
£166
£166
£127
£127
£166
£166
£166
£166
£216
£166
EXTENDED SEA ROUTES Per single journey (max six in a car)
Route
Portsmouth/Plymouth/Santander (Brittany Ferries)
Portsmouth/Bilbao
(Brittany Ferries)
Hull/Zeebrugge
(P&O Ferries)
£361
£361
£62
£389
£389
£120
£250
£250
£54
£250
£250
£54
Cabin & Seat
Accommodation Prices
For 2017
Commodore (BF) .................................
Premier Family 5 bth (P&O) .................
Club Plus (Armorique) ..........................
2 Bth Deluxe twin (outside) ..................
Club 4 (outside) ....................................
Club 4 (St Malo) ...................................
4 Bth shower/toilet (outside) ................
4 Bth shower/toilet (inside) ...................
2 Bth shower/toilet (outside) ................
2 Bth shower/toilet (inside) ...................
Reclining Seat (main lounge) ...............
Club Class Seat FastCraft ....................
Cot on board ........................................
Cabin
Code
(3Q)
(4L)
(4F)
(2L)
(C4)
(C4)
(4P)
(4X)
(2P)
(2T)
(1R)
(1CF)
(1R)
BRITTANY FERRIES
---------- NIGHT SAILINGS ----------
UK / Santander UK / France
Peak Low Peak Low
£322
n/a
n/a
£285
£160
n/a
£140
£125
£110
£95
£10
n/a
8
£295
n/a
n/a
£265
£149
n/a
£130
£115
£100
£85
£10
n/a
8
£175
n/a
£119
£142
£109
£119
£99
£89
£79
£69
£5
£18
£5
£165
n/a
£99
£117
£90
£99
£85
£75
£65
£55
£5
£18
£5
All Day
Sailings
£70
n/a
£40
£50
£35
£35
£31
£26
£26
£21
£5
£18
£5
P&O FERRIES
UK / Zeebrugge
All season
n/a
£163
n/a
n/a
n/a
n/a
£108
£98
£108
£98
n/a
n/a
n/a
Cabin Accommodation Notes:
1. Not every ship offers all types of cabin or reclining seat.
See appropriate operator’s brochure for more information.
2. Most night sailings require you to book a cabin or seat for
each passenger. It is only possible to travel without either
when all cabins / seats have been booked.
3. Dates for peak sailings cabin prices 2017:
Brittany Ferries:
(UK-France) Ex UK: 30/6 - 03/9
Ex France: 30/6 - 03/9
P&O:
Same price all season
4.Extended sea crossings. Please ask our Reservations
staff for cabin costs.
34 visit our website at www.matthewsfrance.co.uk

timetables
Medium Sea Crossing Timetable
Eurotunnel Timetable
FOLKESTONE - CALAIS
Approximately 35 mins
Up to three departures each way per hour. Departures vary according to time of day/season.
Short Sea Crossing Timetable
PORTSMOUTH - CAEN
Day Ferry: 6hrs - Night: 8hrs
18th May - 30th September
Depart Portsmouth
Daily
Daily Minimiser ** (ex Wed)
Daily (ex Wed)
PORTSMOUTH - CHERBOURG
Fastcraft: 3hrs
23rd May - 6th September
Depart Portsmouth
Fri, Sat, Sun
Mon, Tue, Wed, Thur
Fri, Sat, Sun
08.15
14.45
22.45
07.30
09.00
15.15
Depart Caen
Daily (ex Wed) Minimiser **
Daily (ex Wed)
Daily
Depart Cherbourg
Fri, Sat, Sun
Mon, Tue, Wed, Thu
Fri, Sat, Sun
08.30
16.30
23.00
12.30
17.00
20.15
DOVER - CALAIS
Approximately 90 mins
Up to twenty five crossings each way per day. Departures vary according to time of day/season.
POOLE - CHERBOURG
Day Ferry: 4hrs 30mins - Night Ferry: 9hrs
1st May - 30th September
Depart Poole
Daily
08.30
Depart Cherbourg
Mon, Thu, Fri, Sat, Sun
Tue, Wed
18.30
22.15
DOVER - DUNKIRK Approx 2hrs and DOVER - CALAIS Approx 1hr 30mins
Up to ten crossings each way per day. Departures vary according to time of day/season.
Long Crossing Timetable
PORTSMOUTH - LE HAVRE
Day Ferry: 5hrs 45mins - Night Ferry: 8hrs 45mins
8th May - 21st July and 27th August - 30th September
Depart Portsmouth
Daily
22nd July - 26th August
Depart Portsmouth
Daily (ex Fri)
Fri
23.15
23.15
21.45
Depart Le Havre
Mon, Tue, Wed, Fri, Sat, Sun
Thu, Fri
Depart Le Havre
Mon, Tue, Wed, Fri, Sat, Sun
Thu, Fri
17.15
22.00
17.15
22.00
HULL - ZEEBRUGGE
Approximately 12hrs
Depart Hull
Daily
Depart Zeebrugge
18.30 Daily
19.00
PLYMOUTH - ROSCOFF
Day Ferry: 6hrs - Night Ferry: 8hrs
9th July - 8th September
Depart Plymouth
Thu, Fri, Sun
08.00
Wed, Sat (Minimiser)
15.00
Thu (does not run in August) 20.45
Mon, Tue
22.00
Fri, Sat
23.00
1st May - 8th July and 9th - 30th September
Depart Plymouth
Fri
Thu
Mon, Tue, Wed, Sat, Sun
Fri
08.00
20.45
22.00
23.00
Depart Roscoff
Wed, Sat (Minimiser)
Sun
Mon, Tue, Thu, Fri, Sun
Wed, Sat
Depart Roscoff
Sun (Minimiser)
Mon
Daily
08.30
09.15
15.00
23.00
09.15
09.30
15.00
PORTSMOUTH - BILBAO
Most crossings 24hrs
Depart Portsmouth
Tue (29hr sailing)
Wed (24hr sailing)
Sun (33hr sailing)
PLYMOUTH - SANTANDER
All Ferry crossings: 20hrs
Depart Plymouth
Sun
PORTSMOUTH - SANTANDER
All Ferry crossings: 26hrs
Depart Portsmouth
Sat
Tue
Fri
08.45
11.45
22.30
15.45
08.45
17.15
17.00
Depart Bilbao
Tue (24hr sailing)
Thu (24hr sailing)
Wed (27hr sailing)
Depart Santander
Wed
Depart Santander
Mon
Sat
Sun
10.30
15.30
17.15
21.15
15.15
17.15
20.30
PORTSMOUTH - ST MALO
Day Ferry: 9hrs - Night Ferry: 10hrs 45mins
1st May - 5th July and 6th Sep - 30th Sep
Depart Portsmouth
Daily (ex Tue)
6th July - 5th September
Depart Portsmouth
Daily
20.15
20.15
Depart St Malo
Mon, Thu, Fri, Sat, Sun
Tue
Depart St Malo
Daily
10.30
20.30
10.30
NB. Ships may sail earlier/later than shown on this schedule. Please refer to our written holiday
confirmation which will give the actual sailing times on the days you are booked to travel.
These timetables are for guidance only and can be subject to change.
Departure & crossing times can vary due to technical, tidal and/or weather-related reasons. In low
season operators may have fewer sailings, with different timings from summer schedules. The timings
that we confirm to you in writing are advised to us by the ferry company.
Once you have confirmed your holiday, please refer to your confirmation/invoice for the exact
departure times of your crossings.
telephone our reservations team on 01483 285213 35

your holiday contract
Conditions of Booking
Definitions: In these booking conditions the term “the Company” and “MHL”
mean MATTHEWS HOLIDAYS LTD. and the term “client” means the party
leader or any party member named on the MHL confirmation. The contract shall
be made between MATTHEWS HOLIDAYS LTD, Co Reg No: 2050214, whose
registered office is 8 Bishopsmead Parade, East Horsley, Surrey, and the party
leader first named on the MHL confirmation and is subject to English law.
1. A deposit of £120 per Mobile Home is required at the time of booking.
Payment of the final balance is due ten weeks prior to departure. In
the event of non-payment of the balance due for your holiday by the
prescribed date, we reserve the right, after due notice, to cancel and relet
the booking. In those circumstances the deposit will be forfeited. For
bookings made within ten weeks of departure, the full payment is due.
2. The party leader must accept personal responsibility for the
obligations of all party members and warrants that he has their
authority to make the booking. No contract shall exist until written
confirmation of acceptance of the booking has been issued by MHL.
All our Mobile Home holidays are offered subject to availability.
3. Price Guarantee.
a) The price of your holiday is fully guaranteed and will not be subject to
any surcharge once you have made your booking and paid your deposit,
provided that you do not subsequently amend your booking.
b) We reserve the right to change the brochure prices at any time, but no
increase will be applied to existing bookings retrospectively.
c) The prices shown in this brochure already include English V.A.T. and
French T.V.A.
4. Cancellation by Client: Cancellation can only be accepted in writing
from the party leader, which should be sent recorded delivery and will
be acknowledged by return of post. In the event of cancellation by the
client, the deposit shall be forfeited and MHL shall be entitled to levy
cancellation charges according to the following scale. This scale is based
on the number of days before departure:
More than 10 weeks ......................................................... Deposit forfeit
57-70 days .......................................................... 30%* full holiday costs
29-56 days ........................................................... 50% full holiday costs
22-28 days ........................................................... 70% full holiday costs
15-21 days ........................................................... 90% full holiday costs
Up to 14 days ..................................................... 100% full holiday costs
*Deposit or 30% - whichever is the higher amount. Please refer to your
Personal Holiday Insurance Policy and the circumstances under which the
cancellation charges may be reclaimed under the terms of that insurance
(less any applicable excess).
5. Cancellation by Matthews Holidays. MHL will only cancel your holiday in
the event of Force Maujeure (see below). In the event of such cancellation
the Company will make a full refund of your holiday payments.
6. Force Majeure is defined as circumstances which prevent the
performance of the contract which are totally outside our control,
and include but are not limited to war, threat of war, riot, civil strife,
terrorist activity, natural or nuclear disaster, fire, adverse weather
conditions, industrial action or dispute, technical problems to transport,
port closure, congestion at a port or airport, epidemic or disease.
7. Alteration. We make arrangements for your holiday several months in
advance and if there are any minor alterations which might affect your
holiday in some way, we will inform you as soon as possible. Should a
major alteration become necessary, for reasons other than Force Majeure
we will advise you of the proposed change and ask you to decide between
three courses of action:
A. Accepting the change.
B. Transferring to an alternative holiday that we are able to offer.
C. Cancelling your holiday, with a full refund of all monies paid to us.
Whichever course of action you choose we will pay you compensation
per party as follows:
Written notification more
than 56 days before departure ......................................................... NIL
14-56 days ....................................................................................... £40
less than 14 days ............................................................................. £80
A major alteration is defined as a change of resort, change of
accommodation to a lower grade than that originally booked, a change
of ferry route which involves more than 100 additional miles driving to
the outward or return journey, or an alteration to a ferry sailing time by
more than twelve hours.
Where a client accepts an alternative holiday as a result of a major
alteration the Company will refund the client any difference in cost where
the alternative holiday is cheaper than that originally booked.
8. Insurance. It is a condition of acceptance of a booking that
acceptable cancellation, medical, legal expenses and third party
risks insurance is effected immediately. Please supply Insurers
name, policy number, and 24hr medical emergency number.
9. Responsibility. The Company accepts complete responsibility for the
acts and/or omissions of its employees and also accepts responsibility
for those services furnished by its suppliers (e.g. campsites). We have
taken all reasonable steps to ensure that the holidays advertised in this
brochure have been properly and diligently arranged and we only use
reputable organisations in this country and abroad to provide necessary
services. Please supply Insurance name, policy number and 24hr
medical emergency number. Subject to conditions a) and b) below, MHL
will accept liability for such damages as a customer would be entitled
to under English law in an English court for any personal injury to the
customer, including illness, death, caused by negligence (as understood
in English Law) either on the part of an employee of Matthews Holidays
or a supplier of a service forming part of the booked holiday, other than
air or sea transportation. Liability will be accepted subject to:
a) The assignment by the customer to MHL of all rights to proceed
against the supplier in respect of a claim involving a supplier.
b) The customer agreeing to cooperate fully with MHL and/or its Insurers
in the pursuit of any claim against the supplier, if the company or its
Insurers proceed with such a claim.
MHL acts as your appointed Agent in booking your ferry crossings or
other requested services. Once we have confirmed your holiday to you
in writing, we then act as agent for the ferry company (or other service
provider). Your contract for the provision of transport by sea, rail or air
is with the transport operator, and is subject to the provisions of the
relevant international conventions and to the published conditions of
carriage of the operator of the scheduled service you have chosen. For
copies, please request from our office or service supplier.
10. Excursions. Excursions or other tours that you may choose to book or
pay for whilst you are on holiday are not part of your package holiday
provided by us.
11. The party leader is responsible for seeing that all members of his party
abide by the general rules of the campsite. Only those persons named on
the confirmation and on our Accommodation Access Document may use
our holiday accommodation. Maximum occupancy is normally limited to
six persons. The party leader accepts that totally unreasonable behaviour
by himself or by any member of his party could in the limit result in the
expulsion of the whole party from the campsite and/or from Matthews
36
visit our website at www.matthewsfrance.co.uk

Holidays Accommodation, before the end of the booked holiday. The
company will not accept liability for any loss, damage or expense incurred
as a result of such expulsion and no refunds will be given. The party
leader accepts that either MHL or the senior campsite management
have the right to impose this sanction in the limit. MHL will not accept
liability if the campsite management fails to enforce its own rules.
12. Accommodation hire periods run from 4.00 pm on the stated
takeover day until 9.00 am on the stated departure date.
13. The hirer undertakes to leave the accommodation in a clean
and tidy condition, and to report any damages or breakages
occurring during his occupation. He undertakes to refund the
cost of repair or replacement of any damage or breakage.
14. Special Requirements. Please inform us of any special requirements
in writing. We shall do our best to meet these requirements
but there is no guarantee given. The party leader accepts that
requests for an individual emplacement or a particular Mobile
Home number will not be guaranteed under any circumstances.
15. Amendments to Bookings. If you wish to make an alteration to your
booking after confirmation has been issued we will do our utmost to
satisfy your requirements. However, your request for the change must
be in writing and must be accompanied by an administration fee of £15,
or in the case of an alteration after your tickets have been issued, £25.
Any alteration to your holiday accommodation date within ten weeks of
your departure will incur cancellation charges.
16. Dissatisfaction. In the event of any dissatisfaction with the
accommodation or other service provided by MHL in the resort the
matter should be reported immediately to the local representative/agent
so that appropriate action can be taken to remedy the problem. If it
can’t be put right immediately, obtain a customer report form from our
courier, complete it and send a copy with your letter of complaint to our
offices, should you decide to follow up your complaint on your return.
Complaints should be submitted to our East Horsley offices in writing
within 30 days of returning from your holiday. If you don’t provide the
MHL site representative with timely written details of a complaint which
can be rectified on site, MHL will not subsequently accept responsibility
for that complaint. Disputes arising out of, or in connection with this
contract, which cannot be amicably settled, may (if the customer so
wishes) be referred to arbitration under a special scheme which, though
devised by arrangement with the Association of British Travel Agents, is
administered quite independently. The Scheme (details can be supplied
on request or visit www.abta.com) provides for a simple and inexpensive
method of arbitration on documents alone with restricted liability on the
customer in respect of costs. The Scheme does not apply to claims
greater than £5,000 per person or £25,000 per booking form or to claims
which are solely or mainly in respect of physical injury or illness - or
the consequences of such injury or illness. The rules of the scheme
provide that the application for arbitration is received by ABTA within
eighteen months of the date of return from the holiday but in special
circumstances it may still be offered outside this period.
17. Late Arrivals. Under no circumstances can MHL be held in
any way responsible for personal expenses incurred as a
result of arrivals after the time shown in your holiday itinerary.
18. Delayed Departure. MHL do not accept liability for extra hotel or
subsistence expenses which may be incurred as a result of the delay or
suspension of scheduled transport services included in these holidays.
19. The descriptions in this brochure have been made in good faith and
were correct at the time of going to press. Published December 2016.
20. The carriers concerned assume no responsibility for the contents of
this brochure.
21. Your financial protection. The Package Holidays Regulations 1992
require us to provide security for the monies that you pay for the package
holidays booked from this brochure and for your repatriation in the event
of MHL’s insolvency. We provide this security by way of a bond held
by A.B.T.A (V2927).
telephone our reservations team on 01483 285213 37

matthews holidays
better family holidays
MATTHEWS HOLIDAYS LIMITED
8 Bishopsmead Parade
East Horsley, Surrey, KT24 6RP
Telephone
(01483) 285213
Web Site Address
www.matthewsfrance.co.uk
Design: K Matthews
Photography: I Matthews, P Spencer, D Harvey,
FAURE Daniel, CAOUDAL YR, Maison de la France,
THIERRY Daniel, Hautemaniere & Beauvais, CRT
Aquitaine, J. Lesage - CDT Vendee,
Jean-Patrick Gratien - CRT Bretagne, A Goswell.
1st Edition