The Computer Ghost Story
There is no such thing as a ghost site. But, I have proof... careful reading! Make it past 7:13 PM to 7:24 PM. There is no such thing as a ghost site. But, I have proof... careful reading! Make it past 7:13 PM to 7:24 PM.
3:04:12 PM AC I can lose that site, I think...I would have to ask her 3:07:13 PM AC hold on she is checking, I believe she is connected to yemita now and not jeimmy.atmydevice.com 3:07:19 PM AC I think we did that 3:07:29 PM AC we can delete jeimmy.atmydevice.com 3:07:41 PM AC however the connection is still there 3:07:57 PM Jilse J All the website in your account is pointing to the folder under public_html. 3:08:40 PM AC Ok well, with her, we have cleared up that I need to lose the direction in public_html to jeimmy.atmydevice.com 3:09:07 PM AC Which, brings me back to my point. The password recovery protocol is not working on atmydevice.com 3:10:28 PM AC how do I delete the collections theme from: public_html/Jeimmy/wpcontent/themes/collections 3:12:02 PM Jilse J You can delete that thems file directly from your filemanger. 3:13:07 PM AC the delete button didn't light up, maybe I'm logged out 3:14:42 PM AC I can't delete the folder? 3:15:03 PM AC public_html/Jeimmy/wp-content/themes/collections 3:15:04 PM Jilse J Are you getting any error? 3:15:13 PM AC No, just no delete button 3:16:28 PM Jilse J Can you please refer this link for deleting the file:https:// my.bluehost.com/cgi/help/2238? 3:19:09 PM AC I can delete the theme while in this position: http:// www.advertual.com/wp-content/uploads/2016/12/Screen-Shot-2016-12-08- at-3.18.04-PM.png 3:19:18 PM AC I don't know if I want to do that? 3:19:41 PM AC From jeimmy.atmydevice.com while in kidslearneasy.org 3:22:40 PM Jilse J You can also change the theme using your wordpress dashboard/ 3:24:20 PM AC that is in the wordpress dashboard 3:24:44 PM AC hold on let me try going through kidslearneasy.org/wp-admin 3:26:17 PM AC no kidslearneasy.org/wp-admin takes me to jeimmy.atmydevice.com/wp-login 3:26:42 PM AC so the only way to do it is: 3:26:54 PM AC I can delete the theme while in this position: advertual.com/wpcontent/uploads/2016/12/Screen-Shot-2016-12-08-at-3.18.04-PM.png 3:19:18 PM AC I don't know if I want to do that? 3:19:41 PM AC From jeimmy.atmydevice.com while in kidslearneasy.org 3:22:40 PM Jilse J 3:27:21 PM AC what should I do? 3:27:30 PM AC What do you want to happen? 3:27:46 PM AC She is a Republican Communist who may not be able to even have kids. 3:28:36 PM AC She is 34 born in 82 3:28:47 PM AC Colombian
3:29:11 PM AC lived in China saving her brother 3:29:15 PM AC met me 3:29:23 PM Jilse J Thank you for allowing me to assist you today. I need to transfer you to another technician to continue with the troubleshooting. Please allow the next agent a few moments to review the chat and become familiar with your issue. We appreciate your patience. Thank you for using Live Chat. 3:29:43 PM AC ok 3:32:58 PM Mervyn R My name is Mervyn and I am happy to assist you. Please give me a moment while I review your previous chat transcript. 3:33:01 PM Mervyn R Thank you for validating 3:36:03 PM AC yes 3:36:10 PM AC we can fix something else first 3:36:31 PM Mervyn R The site and home url of http://www.kidslearneasy.org/ have been set to http://jeimmy.atmydevice.com/ that is why it goes to there 3:36:35 PM AC my password retrieval is not working on atmydevice.com 3:36:49 PM AC yes let's do something else first 3:37:05 PM AC my password retrieval is not working on atmydevice.com 3:37:17 PM AC that's something Wordpress 3:38:31 PM Mervyn R Yeah sure one minute 3:38:44 PM Mervyn R http://jeimmy.atmydevice.com/blablabla 3:39:24 PM AC ok I don't know what that is 3:39:24 PM Mervyn R Enter your username and password here and change it, after you have changed it I can remove the file from the fie manager. 3:39:25 PM AC 3:39:56 PM AC the whole site atmydevice.com password retrieval is not working 3:40:18 PM Mervyn R Its is your word press password right? 3:40:32 PM AC I'm not going to mess with this right now: http:// jeimmy.atmydevice.com/blablabla 3:40:40 PM AC I don't know where you got that from 3:40:47 PM AC I don't know what it will do 3:40:56 PM AC I don't know how to retrieve the password 3:41:09 PM Mervyn R Please change the username and password now in this link http://jeimmy.atmydevice.com/blablabla 3:41:13 PM AC My password retrieval system on atmydevice.com is screwed up 3:41:27 PM Mervyn R And then you can access your admin website using those credentials it will work 3:41:32 PM AC at that will then work for ac.atmydevice.com too? 3:41:43 PM AC ok 3:41:52 PM Mervyn R Yes, please do it 3:42:13 PM AC do we know what username to use? 3:42:14 PM AC 3:42:39 PM AC Jeimmy for jeimmy.atmydevice.com or jsliva for kidslearneasy.org? 3:42:41 PM Mervyn R It is the username that you use to login to dashboard 3:43:06 PM AC the dashboards are the same. 3:43:13 PM AC this isn't solving anything
- Page 1 and 2: A Computer ghost story Chat ID: 359
- Page 3 and 4: AC http://www.advertual.com/wp-cont
- Page 5 and 6: 3:07:29 PM AC we can delete jeimmy.
- Page 7 and 8: AC my password retrieval is not wor
- Page 9 and 10: 3:48:39 PM AC now do you want to fi
- Page 11 and 12: AC ac.atmydevice.com a subdomain is
- Page 13: 2:12:52 PM AC look it says we are o
- Page 17 and 18: AC ChinaâÂÂs Credit Binge Has
- Page 19 and 20: 6:44:06 PM AC http://www.advertual.
- Page 21 and 22: 7:15:49 PM Raksha R I am totally co
- Page 23 and 24: AC Starting with Bluehost! You don'
- Page 25: AC I let you know if I ever get the
3:04:12 PM AC I can lose that site, I think...I would have to ask her<br />
3:07:13 PM AC hold on she is checking, I believe she is connected to yemita now<br />
and not jeimmy.atmydevice.com<br />
3:07:19 PM AC I think we did that<br />
3:07:29 PM AC we can delete jeimmy.atmydevice.com<br />
3:07:41 PM AC however the connection is still there<br />
3:07:57 PM Jilse J All the website in your account is pointing to the folder under<br />
public_html.<br />
3:08:40 PM AC Ok well, with her, we have cleared up that I need to lose the<br />
direction in public_html to jeimmy.atmydevice.com<br />
3:09:07 PM AC Which, brings me back to my point. <strong>The</strong> password recovery protocol<br />
is not working on atmydevice.com<br />
3:10:28 PM AC how do I delete the collections theme from: public_html/Jeimmy/wpcontent/themes/collections<br />
3:12:02 PM Jilse J You can delete that thems file directly from your filemanger.<br />
3:13:07 PM AC the delete button didn't light up, maybe I'm logged out<br />
3:14:42 PM AC I can't delete the folder?<br />
3:15:03 PM AC public_html/Jeimmy/wp-content/themes/collections<br />
3:15:04 PM Jilse J Are you getting any error?<br />
3:15:13 PM AC No, just no delete button<br />
3:16:28 PM Jilse J Can you please refer this link for deleting the file:https://<br />
my.bluehost.com/cgi/help/2238?<br />
3:19:09 PM AC I can delete the theme while in this position: http://<br />
www.advertual.com/wp-content/uploads/2016/12/Screen-Shot-2016-12-08-<br />
at-3.18.04-PM.png<br />
3:19:18 PM AC I don't know if I want to do that?<br />
3:19:41 PM AC From jeimmy.atmydevice.com while in kidslearneasy.org<br />
3:22:40 PM Jilse J You can also change the theme using your wordpress<br />
dashboard/<br />
3:24:20 PM AC that is in the wordpress dashboard<br />
3:24:44 PM AC hold on let me try going through kidslearneasy.org/wp-admin<br />
3:26:17 PM AC no kidslearneasy.org/wp-admin takes me to<br />
jeimmy.atmydevice.com/wp-login<br />
3:26:42 PM AC so the only way to do it is:<br />
3:26:54 PM AC I can delete the theme while in this position: advertual.com/wpcontent/uploads/2016/12/Screen-Shot-2016-12-08-at-3.18.04-PM.png<br />
3:19:18 PM AC I don't know if I want to do that?<br />
3:19:41 PM AC From jeimmy.atmydevice.com while in kidslearneasy.org<br />
3:22:40 PM Jilse J<br />
3:27:21 PM AC what should I do?<br />
3:27:30 PM AC What do you want to happen?<br />
3:27:46 PM AC She is a Republican Communist who may not be able to even have<br />
kids.<br />
3:28:36 PM AC She is 34 born in 82<br />
3:28:47 PM AC Colombian
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