Is headspace making a difference to young people’s lives?

Evaluation-of-headspace-program Evaluation-of-headspace-program

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Appendix B A data driven approach to access, demand and capacity Key messages • A data driven approach, using available survey and geographic data, was used to develop a model which maximised youth access to centre services. • Centre allocation was prioritised based on the predicted risk of mental health disorder at the small area level (SA1). • This alternative model would be likely to result in a large number of additional centres. This would include infill of existing SA4 and SA3 areas that already contain one headspace centre. • Pragmatic decisions are needed to achieve agreement on the smallest region size, in terms of youth population, that would be viable to support creation of new centres. • Prohibitive costs may be incurred if areas containing very small youth populations are provided with full-service headspace centres, as this will result in a dramatic expansion of centre locations. For example, areas with fewer than 1,000 young people living within an agreed distance of a potential centre location may be serviced more costeffectively under a different access model. • Additional data relating to centre capacity, the smallest region size which can support a headspace centre, and existence of competing and complementary services in potential in-scope geographies, is required to establish the number and cost of additional centres. Rationale One of the identified weaknesses of the current model of allocation is the assumption that a single headspace centre within an SA3 in non-metropolitan areas or SA4 in metropolitan areas will provide access to all young people within the area. Due to the large population size within some metropolitan SA4 areas, and the vast geographic areas of some regional SA3s, this definition is unlikely to result in equitable access to services for all young people. In addition, need for service is not evenly distributed across Australia. While the current model acknowledges this through weights which are applied based on socio-economic status of areas and remoteness, additional factors that impact on likely service need were identified, including income, family type, Indigenous status, housing tenure, language spoken at home and place of birth. Instead of using administrative ASGS boundaries to define centre areas for centre allocation, the proposed model of centre allocation described below makes use of a data-driven approach to the issue of access. This model develops service catchment areas which correspond with the likely travel distance to obtain services. Allocation is prioritised based on the predicted population of youth mental health need within a small area. Finally, estimated capacity of centres is incorporated in the model in an effort to maximise equitable access to mental health services. Defining catchment areas Mental health service catchment areas could be developed to provide an alternative to the ASGS boundaries. Analysis of YMM data (see Figure B6, Figure B7 and Figure B8) indicates that knowledge and use of headspace services decline substantially beyond 10 km travel distance, with further decrements beyond 30 km. Therefore, catchment areas in metropolitan areas could be designed with a maximum radius of 10 km. In non-metropolitan areas, service catchment areas with a maximum radius of 30 km may reduce geographic barriers to access whilst balancing practical limitations such as small population sizes within a single catchment area. Allocation of additional centres Centre allocation could be given priority based on anticipated population need. For example, the small area estimates of youth at risk of mental health disorder within each catchment area could Social Policy Research Centre 2015 headspace Evaluation Final Report 156

Appendix B provide a method for identifying the priority of areas for future centre allocation. Those areas with the greatest number, or highest proportion, of young people who are at risk of mental health problems could be selected for allocation of new centres. Centre capacity Centre capacity is an important component of equitable access to services. While a young person may live in close proximity to a centre, demand for mental health services may prevent them from receiving access to the help and support they require. Capacity can be addressed in a number of ways. For example, it may be possible to make alterations in funding, which more closely match anticipated demand for services, or expand services through “infill” of centres into highly populated areas currently unable to provide services to all those who seek. While service capacity is an important component in assessing service access and determining the most efficient model of allocation, we lack sufficient data to support the analysis of existing centre capacity. Evaluation This hypothetical model of centre allocation makes use of a data-driven approach to the issue of centre access, likely demand and capacity which address identified weaknesses in the current model. Its implementation is likely to achieve improved opportunity for access to headspace centres compared to the current model and other hypothetical models proposed in this chapter. However, if this model were rolled out to its natural conclusion, which would equate to national coverage under its specific allocation rules, it would require a large number of new centres to be allocated, including significant infill of areas which are considered to have access under the current model. The resultant service catchment areas would contain small populations, with only 10% of areas containing youth populations of greater than 800 when a 30 km maximum area for catchment areas is established. While we lack information relating to the maximum capacity, and optimal area size for allocation of a headspace centre, the areas defined by this methodology are likely to be too small to provide cost-effective service delivery. As a result, they would be associated with significant costs compared to other models of centre allocation. An additional consideration is the impact of the introduction of a large number of additional centres, which maximise youth access, on the ability to identify and leverage funding from lead agencies. For example, in rural and remote areas, where existing services are limited, the identification of appropriate lead agencies for a large number of centres may be challenging. Establishing a model of centre allocation ultimately requires a balance between cost and maximising the ability of young people to access services when required. While this alternative model rolled out to its hypothetical natural conclusion is likely to increase access, the large increase required would make this model very expensive to fund compared to the existing model of allocation. Pragmatically, a lower limit would need to be set on in-scope population size. This is likely to disproportionately impact young people in rural and remote areas in which population distribution is more likely to be sparse. Social Policy Research Centre 2015 headspace Evaluation Final Report 157

Appendix B<br />

A data driven approach <strong>to</strong> access, demand and capacity<br />

Key messages<br />

• A data driven approach, using available survey and geographic data, was used <strong>to</strong><br />

develop a model which maximised youth access <strong>to</strong> centre services.<br />

• Centre allocation was prioritised based on the predicted risk of mental health disorder<br />

at the small area level (SA1).<br />

• This alternative model would be likely <strong>to</strong> result in a large number of additional centres.<br />

This would include infill of existing SA4 and SA3 areas that already contain one<br />

<strong>headspace</strong> centre.<br />

• Pragmatic decisions are needed <strong>to</strong> achieve agreement on the smallest region size, in<br />

terms of youth population, that would be viable <strong>to</strong> support creation of new centres.<br />

• Prohibitive costs may be incurred if areas containing very small youth populations are<br />

provided with full-service <strong>headspace</strong> centres, as this will result in a dramatic expansion<br />

of centre locations. For example, areas with fewer than 1,000 <strong>young</strong> people living<br />

within an agreed distance of a potential centre location may be serviced more costeffectively<br />

under a different access model.<br />

• Additional data relating <strong>to</strong> centre capacity, the smallest region size which can support<br />

a <strong>headspace</strong> centre, and existence of competing and complementary services in<br />

potential in-scope geographies, is required <strong>to</strong> establish the number and cost of<br />

additional centres.<br />

Rationale<br />

One of the identified weaknesses of the current model of allocation is the assumption that a single<br />

<strong>headspace</strong> centre within an SA3 in non-metropolitan areas or SA4 in metropolitan areas will provide<br />

access <strong>to</strong> all <strong>young</strong> people within the area. Due <strong>to</strong> the large population size within some metropolitan<br />

SA4 areas, and the vast geographic areas of some regional SA3s, this definition is unlikely <strong>to</strong> result<br />

in equitable access <strong>to</strong> services for all <strong>young</strong> people. In addition, need for service is not evenly<br />

distributed across Australia. While the current model acknowledges this through weights which are<br />

applied based on socio-economic status of areas and remoteness, additional fac<strong>to</strong>rs that impact on<br />

likely service need were identified, including income, family type, Indigenous status, housing tenure,<br />

language spoken at home and place of birth.<br />

Instead of using administrative ASGS boundaries <strong>to</strong> define centre areas for centre allocation, the<br />

proposed model of centre allocation described below makes use of a data-driven approach <strong>to</strong> the<br />

issue of access. This model develops service catchment areas which correspond with the likely<br />

travel distance <strong>to</strong> obtain services. Allocation is prioritised based on the predicted population of youth<br />

mental health need within a small area. Finally, estimated capacity of centres is incorporated in the<br />

model in an effort <strong>to</strong> maximise equitable access <strong>to</strong> mental health services.<br />

Defining catchment areas<br />

Mental health service catchment areas could be developed <strong>to</strong> provide an alternative <strong>to</strong> the ASGS<br />

boundaries. Analysis of YMM data (see Figure B6, Figure B7 and Figure B8) indicates that<br />

knowledge and use of <strong>headspace</strong> services decline substantially beyond 10 km travel distance,<br />

with further decrements beyond 30 km. Therefore, catchment areas in metropolitan areas could be<br />

designed with a maximum radius of 10 km. In non-metropolitan areas, service catchment areas with<br />

a maximum radius of 30 km may reduce geographic barriers <strong>to</strong> access whilst balancing practical<br />

limitations such as small population sizes within a single catchment area.<br />

Allocation of additional centres<br />

Centre allocation could be given priority based on anticipated population need. For example, the<br />

small area estimates of youth at risk of mental health disorder within each catchment area could<br />

Social Policy Research Centre 2015<br />

<strong>headspace</strong> Evaluation Final Report<br />

156

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