KINGSPORT TENNESSEE
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KingsportTN.Gov<br />
The City of Kingsport recently launched a new website. It contains useful and up-to-date information, provides a<br />
better resource to gain information about the city and is easier to navigate for residents.<br />
MyKingsport<br />
The MyKingsport function is one that will serve to answer many common questions that residents may<br />
have. When a resident types in their address in the MyKingsport search bar, the information displayed will<br />
be when their trash, recycle and brush pickup days are, closest emergency services (police, fire, ems), what<br />
neighborhood they’re located in and which school district.<br />
Predictive Search<br />
Backed by artificial intelligence, this search bar relies on key words provided from each department to help<br />
visitors get to their needed information even quicker. For example, if you search for ‘pay,’ the search bar<br />
gives you two options, ‘pay my water (utility) bill’ and ‘pay my red light citation.’ Each of the link options, for<br />
any given search term, takes the visitor to the respective page.<br />
PayOnline<br />
While residents could pay their water bill online with the old website, the new site makes accessing the<br />
payment portal much easier. Located on the homepage, residents are able to click on one of three options<br />
– pay utility bill, pay red light citation, pay other receivables – and will be redirected to the correct payment<br />
portal. Over time, the hope is that residents could pay more city bills online, such as property taxes.<br />
Livestreaming<br />
Many residents are interested in the Board of Mayor and Aldermen (BMA) meetings, but are unable to<br />
attend or watch the meetings on TV. With the new website, the city is proud to offer livestreaming. On the<br />
evenings of BMA meetings, viewers can click on the TV icon in the top right corner of the homepage to open<br />
livestreaming.<br />
Photography<br />
Visual aspects of a website are incredibly important. Not only does the site have a more visual appeal,<br />
but local photographers such as Jay Huron, Jeffrey Stoner, Matt Hale and Chris Alley, agreed to allow their<br />
images to be used within the site. We encouraged local photography to showcase how great Kingsport is.<br />
Our hope is that more local photographers will want to share their images with the city and have them<br />
displayed on the site. If you’re interested in having your photos used on the site, please contact Adrienne<br />
Batara at 423-343-9791 or email adriennebatara@kingsporttn.gov.<br />
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