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Bura Travel Presentaion Master Document

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Mission Statement<br />

¨Leading the budget travel industry towards a<br />

sustainable future¨<br />

At <strong>Bura</strong>, we provide a home to travellers, whether they surf,<br />

snowboard, do yoga, or simply want to see the world and meet like<br />

minded people.<br />

We offer high quality, affordable accommodation and provide the<br />

platform for our guests to enjoy the activities that they, and we love.<br />

The travellers and adventure sports enthusiasts that we bring together<br />

have, by the nature of their passions, an intimate connection and<br />

reliance on the environment and the natural world.<br />

We aim to create a culture that inspires people to have a positive<br />

impact on their environment, whilst doing the things they love, and in<br />

doing so, lead <strong>Bura</strong> to become an inspiration and benchmark in the<br />

responsible industry.


Mission Statement<br />

¨Leading the budget travel industry towards a<br />

sustainable future¨<br />

At <strong>Bura</strong>, we provide a home to travellers, whether they surf,<br />

snowboard, do yoga, or simply want to see the world and meet like<br />

minded people.<br />

We offer high quality, affordable accommodation and provide the<br />

platform for our guests to enjoy the activities that they, and we love.<br />

The travellers and adventure sports enthusiasts that we bring together<br />

have, by the nature of their passions, an intimate connection and<br />

reliance on the environment and the natural world.<br />

We aim to create a culture that inspires people to have a positive<br />

impact on their environment, whilst doing the things they love, and in<br />

doing so, lead <strong>Bura</strong> to become an inspiration and benchmark in the<br />

responsible industry.


Madeleine V.<br />

What a great hostel!<br />

"I spent two weeks at <strong>Bura</strong>! I definitely loved Lagos, but staying at<br />

<strong>Bura</strong> was one of the best decisions! They helped us with everything<br />

we needed, making our holidays...Did I mention the awesome staff??<br />

Love them all."<br />

VANESSA


Contents<br />

THE HISTORY OF BURA<br />

PROPERTY PORTFOLIO<br />

ACCOMMODATION<br />

FOOD & DRINK<br />

EXPERIENCES<br />

RESPONSIBLE TRAVEL<br />

OUR GUESTS<br />

OUR STAFF<br />

HEAD OFFICE<br />

COMPANY STRUCTURE<br />

BURA GROWTH<br />

THE FUTURE OF BURA


The history of <strong>Bura</strong><br />

Several years ago, we noticed something wrong with the ski & snowboard<br />

holiday industry.<br />

It was a rich person's game and we weren't rich. We were just a normal<br />

group of mates in our twenties. We wanted to go and play in the<br />

mountains but couldn’t afford a thousand pounds for the privilege of doing<br />

so.<br />

We were starting to enjoy the finer things in life a little too much to cram<br />

12 of us into a self-catered apartment or camper van, living on cold tins of<br />

beans as we had done a few years before. However, we weren't bothered<br />

about champagne, canapés or silver service.<br />

We wanted informal. We wanted to feel like we were hanging out in a<br />

mates house, but thought it might be a bit of a treat if everything was<br />

getting done for us...we were going on holiday after all!<br />

We couldn't find a place like that so we set it up ourselves and <strong>Bura</strong> Snow<br />

was born in 2008 at Chalet Mouflon, a ramshackle but charming small<br />

chalet in La Rosiere, France.<br />

Over the following years we have applied that original ethos across<br />

multiple properties, which also now includes new ski chalets and a large<br />

backpackers hostel/surf camp in Lagos, Portugal.<br />

The resulting success has now led us to a position where we can continue<br />

to grow, whilst focussing on our long term commitment to sustainability.


Property Portfolio<br />

BURA SNOW<br />

CATERED SKI & SNOWBOARD HOLIDAYS<br />

CHALET MAMIRAY<br />

LA ROSIERE – FRANCE<br />

SLEEPS 16<br />

BURA SURFHOUSE<br />

BACKPACKERS HOSTEL & SURF CAMP<br />

SURFHOUSE LAGOS<br />

LAGOS - PORTUGAL<br />

SLEEPS 46<br />

BURA SNOW<br />

CATERED SKI & SNOWBOARD HOLIDAYS<br />

CHALET PIERRA MENTA<br />

PEISEY – FRANCE<br />

SLEEPS 14<br />

COMING<br />

2017<br />

COMING<br />

2017<br />

COMING<br />

2017<br />

BURA SURFHOUSE<br />

BACKPACKERS HOSTEL & SURF CAMP<br />

SURFHOUSE MIRLEFT<br />

MIRLEFT - MOROCCO<br />

SLEEPS 10<br />

BURA SURFHOUSE<br />

BACKPACKERS HOSTEL & SURF CAMP<br />

SURFHOUSE SAGRES<br />

SAGRES - PORTUGAL<br />

SLEEPS 24<br />

BURA SNOW<br />

CATERED SKI & SNOWBOARD HOLIDAYS<br />

CHALET BLUEBELL<br />

LA PLAGNE – FRANCE<br />

SLEEPS 16


Accommodation<br />

Be it a Portuguese villa, a Moroccan beachfront house or a traditional<br />

Savoyard mountain chalet, all of our properties embrace the local<br />

architecture.<br />

The interiors of our properties are designed in our unique <strong>Bura</strong> style,<br />

using inspirations from our travels and adventure sports cultures by<br />

using upcycled and salvaged materials where possible, all with the<br />

ultimate aim of creating a home-from-home for our guests.<br />

We offer a range of accommodation across our properties from<br />

ensuite double bedrooms with private balconies to shared dorm<br />

rooms. Communal spaces are key to <strong>Bura</strong> properties; somewhere for<br />

our guests to come together, meet new people and socialise, setting<br />

us apart from hotels and guest houses.


Food & Drink<br />

At <strong>Bura</strong> we take culinary inspiration from our own global<br />

travels and the local cultures in which we operate, creating<br />

menus which blend these influences into unique and<br />

wholesome dishes.<br />

“Think Globally, Act Locally”<br />

In line with our sustainability policies, we focus on offering<br />

vegetarian alternatives, made with organic (where possible),<br />

locally sourced produce - many of our suppliers we know<br />

personally.<br />

Our aim is to provide healthy, filling meals for before and after<br />

days on the mountain or in the ocean, but which still reflect<br />

the ‘treat yourself whilst on holiday’ mentality.


Experiences<br />

At <strong>Bura</strong> we make things easy for our guests; taking<br />

care of the logistics so they can just enjoy the<br />

adventure.<br />

We do this in all our locations, from organising<br />

complete ‘snow virgin’ ski/snowboard packages in<br />

the Alps, to organising adventure packages in<br />

Portugal with surf lessons, hiking, yoga, and many<br />

other activities the area has to offer.<br />

Our ‘Surf-Yoga-Wine’ package has proven extremely<br />

popular for this reason; it talks to people who want to<br />

have an adventure but perhaps not take it too<br />

seriously. It’s a relaxed, unintimidating approach to<br />

extreme sports with good food and great wine.


Responsible <strong>Travel</strong><br />

We support goals 7, 12, 13, 14 and 15 of The UN Global Goals for Sustainable Development.<br />

By supporting these goals we aim to become a business that operates responsibly, and either have already<br />

committed, or will commit to the following guiding principles:<br />

Switch to clean energy - By installing energy efficient infrastructure such as solar panels and solar hot water heaters<br />

in our properties, and sourcing the remainder of our electricity requirements from renewable energy.<br />

Be sustainable - Through the implementation of sustainability practices to include recycling, responsible food<br />

sourcing, reducing plastic waste and maximising energy efficiency.<br />

Offset carbon - By creating partnerships with global environmental organisations we intend to move toward<br />

complete carbon neutrality through support of carbon sequestration initiatives such as afforestation.<br />

Support local charities - We would like to support environmental charities that work in the locations in which we<br />

operate; to aid the protection of local habitats.<br />

We plan to carry out these actions through the creation of the <strong>Bura</strong> Earth Foundation, a charitable foundation<br />

attached to <strong>Bura</strong> <strong>Travel</strong>, through which we will support these environmental causes and which will inform our<br />

environmental policy.


Amazing snow, food and people<br />

“Firstly we were blown away by the chalet hosts, Brent and Nick<br />

were top lads and even better chefs. All in all, I would definitely<br />

recommend <strong>Bura</strong> Snow, we had a cracking time, the food was<br />

awesome and the chalet was top notch”<br />

KIERAN


Guests<br />

Our guests represent a wide spectrum of people from<br />

all over the world. Typically they are an older age<br />

group than usually found in traditional backpacker<br />

establishments - our average guest age being 27 -<br />

which is reflected in our company personality.<br />

We attract guests looking for more than just a place to<br />

stay, they want lasting memories and relationships.<br />

Many of them are repeat bookers, or many extend<br />

their stays, and we even have had more more than a<br />

few who came as guests, never left and became<br />

permanent staff.<br />

The guests we attract perfectly represent the <strong>Bura</strong><br />

mentality.


Staff<br />

<strong>Bura</strong> is all about relationships, and creating an<br />

environment where our guests feel not only that they get<br />

a great service, but that they are part of our family.<br />

For our seasonal staff, personality, motivation,<br />

enthusiasm and love for people and travel are essential<br />

in maintaining the <strong>Bura</strong> ethos throughout our locations,<br />

and thus they are selected on these merits rather than<br />

any particular education or previous work history.<br />

We believe in nurturing the strengths and talents of all<br />

our staff by giving them opportunities to grow with the<br />

company, with emphasis on mutual responsibility for<br />

learning, developing initiative and creating a team of<br />

confident and competent staff who share the company’s<br />

values and embody these day to day in their roles,<br />

always going the extra mile for our guests. Testament to<br />

this, almost all our seasonal summer staff return either<br />

for the winter season or the following summer.


Head Office<br />

MATT DEASY<br />

CEO<br />

EMILIANO LEIVA<br />

STRATEGY & ACQUISITION<br />

NIELS SWERINK<br />

FINANCE DIRECTOR<br />

DUNCAN SHARP<br />

SUSTAINABILITY OFFICER<br />

Matt spent 13 years traveling the world,<br />

staying in hostels in over 75 countries. He<br />

managed one of Europe’s largest hostels<br />

before setting up <strong>Bura</strong> in 2008.<br />

One of the original founders, Emi is a bilingual<br />

university graduate with vast experience in<br />

tourism and international business.<br />

Niels has sixteen years experience at one of<br />

the big four audit firms. He has an MSc in<br />

auditing and is a Registered Accountant.<br />

Dunc has used his degree in Conservation<br />

Biology and Ecology to work and travel<br />

around the globe in ecotourism, adventure<br />

sports and conservation.<br />

HEATHER BAIN<br />

OPERATIONS MANAGER<br />

Heather started life with <strong>Bura</strong> as a chalet<br />

host and having occupied almost every<br />

staff position now heads up our operations<br />

and staff training.<br />

JADEN WHITTAKER<br />

DESIGN<br />

Also an original founder, Jay has a national<br />

Diploma in Art & Design and is now a<br />

designer based in Portugal.<br />

CLEM GRAY<br />

MARKETING<br />

Clem has a B.A in English Literature as well<br />

as a distinction in CIM Marketing. A writer,<br />

she is also a regular contributor to<br />

adventure travel publications.


Amazing chalet with fun staff<br />

"Fantastic week! Went with a mate and when we got there we<br />

quickly made friends with the other guests in the chalet. The chalet<br />

girls - Pyman and Mel were friendly and made us feel welcome. As<br />

for the chalet, you cant beat the views...”<br />

ANDRE


Our Market-<br />

Potential for growth<br />

In 2012, $217 billion of the $1.088 trillion tourism “spend” worldwide came from young<br />

travelers. Young travelers now represent 20% of international tourism.<br />

Amsterdam-based World Youth Student and Educational <strong>Travel</strong> Confederation.<br />

The number of wave surfers worldwide increased from 26 million to 35 million between<br />

2001 and 2011 and it is still growing at a steady pace.<br />

The Economist.<br />

Figures suggest the UK has a total market 6.3 million skiers and snowboarders, of which<br />

around 2 million are currently active (i.e. they have participated in the last 12 months).<br />

Laurent Vanat, author International Report on Snow & Mountain Tourism.


<strong>Bura</strong> Growth<br />

66% of consumers say they are willing to pay more for sustainable brands—up from 55% in 2014 and 50% in 2013<br />

Nielsen Global Sustainability Report 2015<br />

90% of industry executives say sustainability is important to their organisation – up from 80% last year. While only<br />

28% of organisations have a carbon emission reduction policy.<br />

World <strong>Travel</strong> Market report 2016<br />

In the past year alone, sales of consumer goods from brands with a demonstrated commitment to sustainability<br />

have grown more than 4% globally, while those without grew less than 1%.<br />

Nielsen Global Sustainability Report 2015<br />

Though its sustainability policy, TUI <strong>Travel</strong> saved about GBP £21 million and reduced its carbon emissions by more<br />

than 200,000 tons between 2008 and 2011.<br />

TUI <strong>Travel</strong> PLC 2011 Annual Report.<br />

Today’s consumers expect travel companies to build sustainability into their product offer. A majority of 70%<br />

believe companies should be committed to preserving the natural environment and 55% to fair working conditions,<br />

while 75% of consumers want a more responsible holiday and 66% would like to identify a ‘greener’ holiday easily.<br />

The <strong>Travel</strong> Foundation and Forum for the Future 2012 Report.


<strong>Bura</strong> Growth<br />

NUMBER OF PROPERTIES<br />

NUMBER OF EMPLOYEES<br />

GROSS REVENUE<br />

BED NIGHTS SOLD


The future of <strong>Bura</strong><br />

Company restructure - We are in the process of bringing all of our companies<br />

together under the umbrella of a new operational holding company which will<br />

be incorporated in the Netherlands.<br />

This will centralise the administration while facilitating independent property<br />

management and joint venture ownership among the subsidiary companies.<br />

Increasing property portfolio - A second hostel/surf camp in Sagres, Portugal is<br />

scheduled to open in the Spring of 2017, while <strong>Bura</strong> Surfhouse in Mirleft,<br />

Morocco, is also scheduled to open in 2017. A third chalet is planned to open<br />

in the French ski resort of La Plagne for the 2017/2018 ski season. <strong>Bura</strong> Spain<br />

will also be incorporated, with new properties planned for development in<br />

2018 with locations such as Seville, San Sebastian or Tarifa under<br />

consideration.<br />

We are planning a Staff Training Academy to ensure our continued expansion<br />

can always be facilitated by staff trained in-house who have a full<br />

understanding of <strong>Bura</strong> ethos, standards and procedures.<br />

We are committed to establishing the <strong>Bura</strong> Earth Foundation - a non-profit<br />

organisation which will provide a channel for all charitable actions at <strong>Bura</strong>. We<br />

would like this to include the support of local environmental causes, the<br />

creation of valuable volunteer opportunities for our guests, building<br />

partnerships with global charities to tackle climate change and informing our<br />

enviromental policies.


Best place ever!<br />

"<strong>Bura</strong> is the best place I have ever stayed! In over 30 countries I<br />

have never felt so at home. Family is an understatement... I felt<br />

closer to the <strong>Bura</strong> family than I do my own... Do yourself a favor<br />

and stay here, even if it´s just for the people! I love it and will, for<br />

sure be back!"<br />

SKUGGY<br />

`


Contact us<br />

MATT DEASY (CEO)<br />

m attdeasy@buratravel.com<br />

NIELS SWERINK (FINANCE DIRECTOR)<br />

nielsswerink@buratravel.com<br />

BURA TRAVEL HEADQUARTERS<br />

Rua Afonso de Almeida 16– 2C,<br />

8600-674 Lagos, Portugal<br />

www.buratravel.com

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