Bura Travel Presentaion Master Document
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Mission Statement<br />
¨Leading the budget travel industry towards a<br />
sustainable future¨<br />
At <strong>Bura</strong>, we provide a home to travellers, whether they surf,<br />
snowboard, do yoga, or simply want to see the world and meet like<br />
minded people.<br />
We offer high quality, affordable accommodation and provide the<br />
platform for our guests to enjoy the activities that they, and we love.<br />
The travellers and adventure sports enthusiasts that we bring together<br />
have, by the nature of their passions, an intimate connection and<br />
reliance on the environment and the natural world.<br />
We aim to create a culture that inspires people to have a positive<br />
impact on their environment, whilst doing the things they love, and in<br />
doing so, lead <strong>Bura</strong> to become an inspiration and benchmark in the<br />
responsible industry.
Mission Statement<br />
¨Leading the budget travel industry towards a<br />
sustainable future¨<br />
At <strong>Bura</strong>, we provide a home to travellers, whether they surf,<br />
snowboard, do yoga, or simply want to see the world and meet like<br />
minded people.<br />
We offer high quality, affordable accommodation and provide the<br />
platform for our guests to enjoy the activities that they, and we love.<br />
The travellers and adventure sports enthusiasts that we bring together<br />
have, by the nature of their passions, an intimate connection and<br />
reliance on the environment and the natural world.<br />
We aim to create a culture that inspires people to have a positive<br />
impact on their environment, whilst doing the things they love, and in<br />
doing so, lead <strong>Bura</strong> to become an inspiration and benchmark in the<br />
responsible industry.
Madeleine V.<br />
What a great hostel!<br />
"I spent two weeks at <strong>Bura</strong>! I definitely loved Lagos, but staying at<br />
<strong>Bura</strong> was one of the best decisions! They helped us with everything<br />
we needed, making our holidays...Did I mention the awesome staff??<br />
Love them all."<br />
VANESSA
Contents<br />
THE HISTORY OF BURA<br />
PROPERTY PORTFOLIO<br />
ACCOMMODATION<br />
FOOD & DRINK<br />
EXPERIENCES<br />
RESPONSIBLE TRAVEL<br />
OUR GUESTS<br />
OUR STAFF<br />
HEAD OFFICE<br />
COMPANY STRUCTURE<br />
BURA GROWTH<br />
THE FUTURE OF BURA
The history of <strong>Bura</strong><br />
Several years ago, we noticed something wrong with the ski & snowboard<br />
holiday industry.<br />
It was a rich person's game and we weren't rich. We were just a normal<br />
group of mates in our twenties. We wanted to go and play in the<br />
mountains but couldn’t afford a thousand pounds for the privilege of doing<br />
so.<br />
We were starting to enjoy the finer things in life a little too much to cram<br />
12 of us into a self-catered apartment or camper van, living on cold tins of<br />
beans as we had done a few years before. However, we weren't bothered<br />
about champagne, canapés or silver service.<br />
We wanted informal. We wanted to feel like we were hanging out in a<br />
mates house, but thought it might be a bit of a treat if everything was<br />
getting done for us...we were going on holiday after all!<br />
We couldn't find a place like that so we set it up ourselves and <strong>Bura</strong> Snow<br />
was born in 2008 at Chalet Mouflon, a ramshackle but charming small<br />
chalet in La Rosiere, France.<br />
Over the following years we have applied that original ethos across<br />
multiple properties, which also now includes new ski chalets and a large<br />
backpackers hostel/surf camp in Lagos, Portugal.<br />
The resulting success has now led us to a position where we can continue<br />
to grow, whilst focussing on our long term commitment to sustainability.
Property Portfolio<br />
BURA SNOW<br />
CATERED SKI & SNOWBOARD HOLIDAYS<br />
CHALET MAMIRAY<br />
LA ROSIERE – FRANCE<br />
SLEEPS 16<br />
BURA SURFHOUSE<br />
BACKPACKERS HOSTEL & SURF CAMP<br />
SURFHOUSE LAGOS<br />
LAGOS - PORTUGAL<br />
SLEEPS 46<br />
BURA SNOW<br />
CATERED SKI & SNOWBOARD HOLIDAYS<br />
CHALET PIERRA MENTA<br />
PEISEY – FRANCE<br />
SLEEPS 14<br />
COMING<br />
2017<br />
COMING<br />
2017<br />
COMING<br />
2017<br />
BURA SURFHOUSE<br />
BACKPACKERS HOSTEL & SURF CAMP<br />
SURFHOUSE MIRLEFT<br />
MIRLEFT - MOROCCO<br />
SLEEPS 10<br />
BURA SURFHOUSE<br />
BACKPACKERS HOSTEL & SURF CAMP<br />
SURFHOUSE SAGRES<br />
SAGRES - PORTUGAL<br />
SLEEPS 24<br />
BURA SNOW<br />
CATERED SKI & SNOWBOARD HOLIDAYS<br />
CHALET BLUEBELL<br />
LA PLAGNE – FRANCE<br />
SLEEPS 16
Accommodation<br />
Be it a Portuguese villa, a Moroccan beachfront house or a traditional<br />
Savoyard mountain chalet, all of our properties embrace the local<br />
architecture.<br />
The interiors of our properties are designed in our unique <strong>Bura</strong> style,<br />
using inspirations from our travels and adventure sports cultures by<br />
using upcycled and salvaged materials where possible, all with the<br />
ultimate aim of creating a home-from-home for our guests.<br />
We offer a range of accommodation across our properties from<br />
ensuite double bedrooms with private balconies to shared dorm<br />
rooms. Communal spaces are key to <strong>Bura</strong> properties; somewhere for<br />
our guests to come together, meet new people and socialise, setting<br />
us apart from hotels and guest houses.
Food & Drink<br />
At <strong>Bura</strong> we take culinary inspiration from our own global<br />
travels and the local cultures in which we operate, creating<br />
menus which blend these influences into unique and<br />
wholesome dishes.<br />
“Think Globally, Act Locally”<br />
In line with our sustainability policies, we focus on offering<br />
vegetarian alternatives, made with organic (where possible),<br />
locally sourced produce - many of our suppliers we know<br />
personally.<br />
Our aim is to provide healthy, filling meals for before and after<br />
days on the mountain or in the ocean, but which still reflect<br />
the ‘treat yourself whilst on holiday’ mentality.
Experiences<br />
At <strong>Bura</strong> we make things easy for our guests; taking<br />
care of the logistics so they can just enjoy the<br />
adventure.<br />
We do this in all our locations, from organising<br />
complete ‘snow virgin’ ski/snowboard packages in<br />
the Alps, to organising adventure packages in<br />
Portugal with surf lessons, hiking, yoga, and many<br />
other activities the area has to offer.<br />
Our ‘Surf-Yoga-Wine’ package has proven extremely<br />
popular for this reason; it talks to people who want to<br />
have an adventure but perhaps not take it too<br />
seriously. It’s a relaxed, unintimidating approach to<br />
extreme sports with good food and great wine.
Responsible <strong>Travel</strong><br />
We support goals 7, 12, 13, 14 and 15 of The UN Global Goals for Sustainable Development.<br />
By supporting these goals we aim to become a business that operates responsibly, and either have already<br />
committed, or will commit to the following guiding principles:<br />
Switch to clean energy - By installing energy efficient infrastructure such as solar panels and solar hot water heaters<br />
in our properties, and sourcing the remainder of our electricity requirements from renewable energy.<br />
Be sustainable - Through the implementation of sustainability practices to include recycling, responsible food<br />
sourcing, reducing plastic waste and maximising energy efficiency.<br />
Offset carbon - By creating partnerships with global environmental organisations we intend to move toward<br />
complete carbon neutrality through support of carbon sequestration initiatives such as afforestation.<br />
Support local charities - We would like to support environmental charities that work in the locations in which we<br />
operate; to aid the protection of local habitats.<br />
We plan to carry out these actions through the creation of the <strong>Bura</strong> Earth Foundation, a charitable foundation<br />
attached to <strong>Bura</strong> <strong>Travel</strong>, through which we will support these environmental causes and which will inform our<br />
environmental policy.
Amazing snow, food and people<br />
“Firstly we were blown away by the chalet hosts, Brent and Nick<br />
were top lads and even better chefs. All in all, I would definitely<br />
recommend <strong>Bura</strong> Snow, we had a cracking time, the food was<br />
awesome and the chalet was top notch”<br />
KIERAN
Guests<br />
Our guests represent a wide spectrum of people from<br />
all over the world. Typically they are an older age<br />
group than usually found in traditional backpacker<br />
establishments - our average guest age being 27 -<br />
which is reflected in our company personality.<br />
We attract guests looking for more than just a place to<br />
stay, they want lasting memories and relationships.<br />
Many of them are repeat bookers, or many extend<br />
their stays, and we even have had more more than a<br />
few who came as guests, never left and became<br />
permanent staff.<br />
The guests we attract perfectly represent the <strong>Bura</strong><br />
mentality.
Staff<br />
<strong>Bura</strong> is all about relationships, and creating an<br />
environment where our guests feel not only that they get<br />
a great service, but that they are part of our family.<br />
For our seasonal staff, personality, motivation,<br />
enthusiasm and love for people and travel are essential<br />
in maintaining the <strong>Bura</strong> ethos throughout our locations,<br />
and thus they are selected on these merits rather than<br />
any particular education or previous work history.<br />
We believe in nurturing the strengths and talents of all<br />
our staff by giving them opportunities to grow with the<br />
company, with emphasis on mutual responsibility for<br />
learning, developing initiative and creating a team of<br />
confident and competent staff who share the company’s<br />
values and embody these day to day in their roles,<br />
always going the extra mile for our guests. Testament to<br />
this, almost all our seasonal summer staff return either<br />
for the winter season or the following summer.
Head Office<br />
MATT DEASY<br />
CEO<br />
EMILIANO LEIVA<br />
STRATEGY & ACQUISITION<br />
NIELS SWERINK<br />
FINANCE DIRECTOR<br />
DUNCAN SHARP<br />
SUSTAINABILITY OFFICER<br />
Matt spent 13 years traveling the world,<br />
staying in hostels in over 75 countries. He<br />
managed one of Europe’s largest hostels<br />
before setting up <strong>Bura</strong> in 2008.<br />
One of the original founders, Emi is a bilingual<br />
university graduate with vast experience in<br />
tourism and international business.<br />
Niels has sixteen years experience at one of<br />
the big four audit firms. He has an MSc in<br />
auditing and is a Registered Accountant.<br />
Dunc has used his degree in Conservation<br />
Biology and Ecology to work and travel<br />
around the globe in ecotourism, adventure<br />
sports and conservation.<br />
HEATHER BAIN<br />
OPERATIONS MANAGER<br />
Heather started life with <strong>Bura</strong> as a chalet<br />
host and having occupied almost every<br />
staff position now heads up our operations<br />
and staff training.<br />
JADEN WHITTAKER<br />
DESIGN<br />
Also an original founder, Jay has a national<br />
Diploma in Art & Design and is now a<br />
designer based in Portugal.<br />
CLEM GRAY<br />
MARKETING<br />
Clem has a B.A in English Literature as well<br />
as a distinction in CIM Marketing. A writer,<br />
she is also a regular contributor to<br />
adventure travel publications.
Amazing chalet with fun staff<br />
"Fantastic week! Went with a mate and when we got there we<br />
quickly made friends with the other guests in the chalet. The chalet<br />
girls - Pyman and Mel were friendly and made us feel welcome. As<br />
for the chalet, you cant beat the views...”<br />
ANDRE
Our Market-<br />
Potential for growth<br />
In 2012, $217 billion of the $1.088 trillion tourism “spend” worldwide came from young<br />
travelers. Young travelers now represent 20% of international tourism.<br />
Amsterdam-based World Youth Student and Educational <strong>Travel</strong> Confederation.<br />
The number of wave surfers worldwide increased from 26 million to 35 million between<br />
2001 and 2011 and it is still growing at a steady pace.<br />
The Economist.<br />
Figures suggest the UK has a total market 6.3 million skiers and snowboarders, of which<br />
around 2 million are currently active (i.e. they have participated in the last 12 months).<br />
Laurent Vanat, author International Report on Snow & Mountain Tourism.
<strong>Bura</strong> Growth<br />
66% of consumers say they are willing to pay more for sustainable brands—up from 55% in 2014 and 50% in 2013<br />
Nielsen Global Sustainability Report 2015<br />
90% of industry executives say sustainability is important to their organisation – up from 80% last year. While only<br />
28% of organisations have a carbon emission reduction policy.<br />
World <strong>Travel</strong> Market report 2016<br />
In the past year alone, sales of consumer goods from brands with a demonstrated commitment to sustainability<br />
have grown more than 4% globally, while those without grew less than 1%.<br />
Nielsen Global Sustainability Report 2015<br />
Though its sustainability policy, TUI <strong>Travel</strong> saved about GBP £21 million and reduced its carbon emissions by more<br />
than 200,000 tons between 2008 and 2011.<br />
TUI <strong>Travel</strong> PLC 2011 Annual Report.<br />
Today’s consumers expect travel companies to build sustainability into their product offer. A majority of 70%<br />
believe companies should be committed to preserving the natural environment and 55% to fair working conditions,<br />
while 75% of consumers want a more responsible holiday and 66% would like to identify a ‘greener’ holiday easily.<br />
The <strong>Travel</strong> Foundation and Forum for the Future 2012 Report.
<strong>Bura</strong> Growth<br />
NUMBER OF PROPERTIES<br />
NUMBER OF EMPLOYEES<br />
GROSS REVENUE<br />
BED NIGHTS SOLD
The future of <strong>Bura</strong><br />
Company restructure - We are in the process of bringing all of our companies<br />
together under the umbrella of a new operational holding company which will<br />
be incorporated in the Netherlands.<br />
This will centralise the administration while facilitating independent property<br />
management and joint venture ownership among the subsidiary companies.<br />
Increasing property portfolio - A second hostel/surf camp in Sagres, Portugal is<br />
scheduled to open in the Spring of 2017, while <strong>Bura</strong> Surfhouse in Mirleft,<br />
Morocco, is also scheduled to open in 2017. A third chalet is planned to open<br />
in the French ski resort of La Plagne for the 2017/2018 ski season. <strong>Bura</strong> Spain<br />
will also be incorporated, with new properties planned for development in<br />
2018 with locations such as Seville, San Sebastian or Tarifa under<br />
consideration.<br />
We are planning a Staff Training Academy to ensure our continued expansion<br />
can always be facilitated by staff trained in-house who have a full<br />
understanding of <strong>Bura</strong> ethos, standards and procedures.<br />
We are committed to establishing the <strong>Bura</strong> Earth Foundation - a non-profit<br />
organisation which will provide a channel for all charitable actions at <strong>Bura</strong>. We<br />
would like this to include the support of local environmental causes, the<br />
creation of valuable volunteer opportunities for our guests, building<br />
partnerships with global charities to tackle climate change and informing our<br />
enviromental policies.
Best place ever!<br />
"<strong>Bura</strong> is the best place I have ever stayed! In over 30 countries I<br />
have never felt so at home. Family is an understatement... I felt<br />
closer to the <strong>Bura</strong> family than I do my own... Do yourself a favor<br />
and stay here, even if it´s just for the people! I love it and will, for<br />
sure be back!"<br />
SKUGGY<br />
`
Contact us<br />
MATT DEASY (CEO)<br />
m attdeasy@buratravel.com<br />
NIELS SWERINK (FINANCE DIRECTOR)<br />
nielsswerink@buratravel.com<br />
BURA TRAVEL HEADQUARTERS<br />
Rua Afonso de Almeida 16– 2C,<br />
8600-674 Lagos, Portugal<br />
www.buratravel.com