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Third Industrial Revolution Consulting Group<br />

5. Access/e-identification/e-signature: Harmonise the rules of digital access (including<br />

customer on-boarding, authentication and KYC processes) to banking services and<br />

product, and ensure interoperability within the EU by promoting banking initiative<br />

where banks are providers of digital identity services, possibly in collaboration with<br />

public authorities ; remove existing barriers to the cross-border use of electronic<br />

identification by defining “banking assurance levels” for authentication purposes<br />

and by promoting an interoperable environment with the recognition of a<br />

preferential use of cross-border national e-IDs in agreement with public authorities;<br />

establishing common e-KYC standards for individuals and companies and common<br />

standards for document authentication and procedure to ease the use of e-<br />

signature at domestic and cross-borders level.<br />

6. Payments and aggregation: Establish harmonized licenses, conditions of approval<br />

and supervision across EU to operate with transactions, payments and financing and<br />

foster the viability of European card and payments business models. Make sure that<br />

the same level of consumer protection and data privacy is implemented by all the<br />

actors in the payment and aggregation chain. Ensure a fair allocation of rights and<br />

liabilities amongst all actors in the payment/aggregation chain.<br />

7. Cybersecurity: Ensure high standards of cyber protection requirements for entities<br />

and third party providers accessing platforms and bank accounts. Avoid duplicative<br />

reporting requirements. Raise awareness towards public authorities, industry and<br />

consumers on potential cyber risks & threats. Create the appropriate framework and<br />

network for information sharing (threats, incidents ad countermeasures)<br />

8. Blockchain technologies: For the financial services sector Blockchain technology<br />

could provide opportunities to overhaul existing banking infrastructure, speed<br />

settlements and streamline stock exchanges; EU framework (although perhaps<br />

premature to consider any regulation at this stage) should put the banking sector in<br />

the position to take full advantage of solutions using this technology.<br />

9. Alternative lending and investments (assets and liabilities): Ensure consistent<br />

harmonization and supervision of investment and lending licenses to ensure<br />

customer and investor protection; Ensure a level playing field among EU players and<br />

with non EU players, remove inconsistencies in EU legislation and obstacle to<br />

innovations.<br />

10. Digital skills: Improve employee’s skills and competencies focusing on the conduct of<br />

a digital/online business in order to guide customers through online product and<br />

services. Improve job rotation practice, to help incentives for knowledge exchange<br />

and to build multi-skill professional profiles (e.g. through structured job rotation).<br />

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