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Third Industrial Revolution Consulting Group<br />

target is an underserved segment of the mass affluent and emerging affluent group of<br />

individuals with liquid financial assets of €100,000 to €1,000,000. This segment is typically<br />

overlooked by private banking. Once their business model proves successful, some players will<br />

start moving upmarket and offer highly customized services to the High Net Worth Individuals<br />

(HNWI), at lower fees and potentially higher margins. At this stage, HNWI may adopt the new<br />

service and happily accept its lower fees.<br />

However, new players will need to gain the trust of investors and to deal with complex<br />

regulatory hurdles. This constitutes an opportunity for traditional banks and asset managers<br />

that, with a strong link to their customer base, are in a unique position to offer their services<br />

such as hybrid robo-advice, which combine personal and automated advice.<br />

The hybrid robo-advice sector is expected to grow to manage 10% of the world’s investable<br />

assets by 2025, according to a Swiss research firm. MyPrivateBanking estimates that the socalled<br />

hybrid robo-advisers will manage $16.3 trillion (€14.7 trillion) within the next 15 years, a<br />

process that could also reduce the cost of advice. 13<br />

The robo-advice industry is experiencing strong growth across Europe, wealth managers<br />

creating their own platforms or partnering up and acquiring specialised start-ups. Luxembourg<br />

can leverage its local expertise, ICT infrastructure and regulations to attract robo-adviser startups<br />

and the robo-adviser units of traditional wealth managers. One positive step forward is to<br />

create a center of expertise for AI and data analytics applied to asset management. For<br />

example, specific courses might be set up at the University of Luxembourg as a first step to<br />

attract and develop local talents. Niche markets might be established which focus on TIR-like<br />

projects to attract venture capital and develop an ecosystem of startups that are focused on<br />

TIR-specific applications of AI in the development of automated advice and process automation,<br />

perhaps with a specific cluster from Luxinnovation. Other more extended strategies should also<br />

be encouraged.<br />

4.2 A Secure “Data Vault” as a Precondition to Smart Contracts<br />

The Working Group is proposing to “Build a national secure data vault to drive efficiency and to<br />

become the leader in the design and implementation of smart contracts.” Luxembourg should<br />

strive to set up a central, national platform where citizens and companies may upload any of<br />

their personal data (name, address, property data, electronic medical data etc.); a sort of “ethen<br />

move upmarket, delivering the performance that incumbents’ mainstream customers require, while<br />

preserving the advantages that drove their early success. When mainstream customers start adopting the<br />

entrants’ offerings in volume, disruption has occurred. https://hbr.org/2015/12/what-is-disruptive-innovation<br />

307

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