Alzheimer's Australia Vic | Dementia Learning Guide 2017
Dementia Learning Guide 2017 - Health & Community
Dementia Learning Guide 2017 - Health & Community
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
ALZHEIMER’S AUSTRALIA VIC<br />
DEMENTIA<br />
LEARNING GUIDE<br />
HEALTH AND COMMUNITY<br />
<strong>2017</strong><br />
NATIONAL DEMENTIA HELPLINE 1800 100 500<br />
FIGHTDEMENTIA.ORG.AU/VIC<br />
Award-winning professional<br />
dementia education
Alzheimer’s <strong>Australia</strong> <strong>Vic</strong><br />
Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> is the leading provider of dementia<br />
education in <strong>Vic</strong>toria. Our highly skilled team has extensive<br />
experience in a wide range of areas, facilitating learning<br />
experiences which touch, move and inspire participants to<br />
transform their practice. Informed by current research and<br />
contemporary practice, our comprehensive suite of education<br />
forms part of an integrated learning pathway incorporating both<br />
accredited and non-accredited courses delivered face to face,<br />
as well as online.<br />
The offerings within this guide reflect over 30 years practice<br />
and leadership in the area of dementia education.<br />
Membership benefits<br />
Play an active role in the continued growth and development of<br />
Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> and support people with dementia,<br />
their families and carers by becoming a member today.<br />
Members gain access to resources, discounted learning,<br />
and much more. Membership is open to individuals and<br />
organisations.<br />
Visit the Support Us page on our website at<br />
vic.fightdementia.org.au/support-us, or call the National<br />
<strong>Dementia</strong> Helpline 1800 100 500 for more information.<br />
Contact us<br />
www<br />
vic.education@alzheimers.org.au<br />
03 9816 5708<br />
vic.fightdementia.org.au/education<br />
Stay connected<br />
Alzheimers<strong>Australia</strong><strong>Vic</strong><br />
Alzheimers<strong>Vic</strong><br />
Alzheimer’s <strong>Australia</strong> <strong>Vic</strong><br />
Alzheimers<strong>Vic</strong>
Dear Colleagues<br />
As the health and human services sectors continue to go through an<br />
unprecedented period of change, there are exciting opportunities to think<br />
differently about how to better support those living with dementia. Many of the<br />
providers we have been working with have sought to fundamentally transform<br />
their organisations through the close collaboration of staff, consumers and their<br />
families. As a result of the successful consultancy work we have done over recent<br />
years we have now developed the BIRCH pathway which forms a visual<br />
representation of new opportunities for change and growth, encouraging<br />
engagement across the whole organisation.<br />
Equally, our Certificate IV in <strong>Dementia</strong> Practice course continues to be highly<br />
successful in preparing staff to be leaders in driving change. This ensures services<br />
can continue to be responsive to the needs of people living with dementia while<br />
encouraging their autonomy and enablement.<br />
We are pleased to be able to offer you ongoing access to the most contemporary evidence-based dementia<br />
practice through an annual professional development subscription that will enable you to access a complete<br />
suite of learning resources.<br />
We have also comprehensively updated the fully funded <strong>Dementia</strong> Essentials course which Alzheimer’s<br />
<strong>Australia</strong> now delivers nationally as part of <strong>Dementia</strong> Training <strong>Australia</strong>. This consortium brings together<br />
leading dementia education specialists from across the country and will for the first time provide access to a<br />
national suite of dementia education. The other members of the consortium include the Universities of<br />
Wollongong, Western <strong>Australia</strong>, Latrobe, Tasmania and Queensland University of Technology.<br />
Finally, in October we will be hosting the 17th Biennial national Alzheimer’s <strong>Australia</strong> dementia conference in<br />
Melbourne with the theme “Be the Change”.<br />
This conference will bring together local and international leaders in dementia practice to consider how we can<br />
all “be the change” in improving the lives of people living with dementia.<br />
We know that each organisation and individual has different needs and for this reason I recommend you<br />
contact one of our customer relations consultants who have extensive knowledge of our services and are<br />
familiar with the range of issues confronting providers.<br />
Dr David Sykes<br />
General Manager <strong>Learning</strong> & Development<br />
Alzheimer’s <strong>Australia</strong> <strong>Vic</strong>
How to register<br />
Bookings are essential. Places are limited and<br />
subject to the terms and conditions within this<br />
document.<br />
For details of cost, venue, dates and times,<br />
please go to vic.fightdementia.org.au/education<br />
For bookings, contact us on 03 9816 5708 or<br />
email vic.education@alzheimers.org.au<br />
www<br />
vic.fightdementia.org.au/education<br />
vic.fightdementia@alzheimers.org.au<br />
03 9816 5708<br />
03 9816 5733<br />
For your<br />
workplace<br />
Achieve your dementia learning objectives by taking<br />
advantage of our education programs, conveniently<br />
delivered at your workplace. Our extensive range of<br />
programs are designed to ensure learning extends<br />
well beyond the workshop and results in practice<br />
improvement. We can also support your organisation<br />
to deliver quality and sustainable dementia practice.<br />
Discuss your own unique learning requirements with<br />
us and together we will determine the most<br />
appropriate program that best meets the needs of<br />
your staff. Our experienced facilitators will build the<br />
skills and knowledge of your team, inspiring them to<br />
provide best practice dementia support. Contact us<br />
today to discuss the opportunities available to your<br />
organisation.<br />
Alzheimer’s <strong>Australia</strong> <strong>Vic</strong>,<br />
Locked Bag 3001, Hawthorn 3122<br />
Most workshops listed in<br />
this guide can be delivered<br />
at your workplace. Contact<br />
us for details.<br />
Some programs are funded by the <strong>Australia</strong>n Government or<br />
jointly funded by the <strong>Vic</strong>torian and <strong>Australia</strong>n Governments<br />
through the Home and Community Care program.<br />
DISCLAIMER: The information in this publication was current<br />
at the publication date, November 2016.<br />
Please check our website fightdementia.org.au/vic for current<br />
information.<br />
© Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> 2016<br />
ABN 14 671 840 186
Continuing<br />
Professional<br />
Development<br />
Our learning programs are suitable for a wide range of<br />
qualified health professionals and dementia support<br />
staff.<br />
Earning Continuing Professional Development (CPD)<br />
points has never been easier with our comprehensive<br />
suite of programs that form part of an integrated<br />
learning pathway.<br />
Professional development certificates<br />
We issue Certificates of Attendance with date and<br />
duration information to fulfil your CPD requirements.<br />
Certificates of Attainment are provided for successfully<br />
completing an accredited course.<br />
Our facilitators<br />
Our highly-skilled team of facilitators has experience in<br />
health, education and working in the community, and<br />
possess direct experience in providing support to<br />
people with dementia and their families. All facilitators<br />
are qualified in workplace training and assessment<br />
(TAE 40110 Certificate IV) or have Diploma or higher<br />
level qualifications in adult education. The<br />
contemporary industry skills of our facilitators enable<br />
them to create positive and engaging learning<br />
experiences. They have continual access to experts in<br />
dementia practice and research, and undertake<br />
ongoing professional development.<br />
Accredited programs<br />
As a Registered Training Organisation,<br />
RTO code: 2512, we provide nationally<br />
accredited courses, including a<br />
dementia specific unit. We deliver the<br />
12 month 10341NAT Certificate IV in<br />
<strong>Dementia</strong> Practice, only available with<br />
Alzheimer’s <strong>Australia</strong> and issued by<br />
Alzheimer’s <strong>Australia</strong> WA RTO Code:<br />
4755.<br />
We also offer the REHTHE001A<br />
Develop and deliver Montessori based activities as part<br />
of a cognitive reahbilitative therapy model, on behalf of<br />
Alzheimers’ <strong>Australia</strong> Tasmania RTO code: 60053<br />
All courses have an applied focus on skills<br />
development and reflective practice, enabling course<br />
participants to transform their own practice, and<br />
potentially that of their colleagues, enhancing quality of<br />
life for people living with dementia.<br />
CONTENTS<br />
<strong>Dementia</strong> <strong>Learning</strong> Hub 4-5<br />
Online learning 4<br />
<strong>Dementia</strong> learning 5<br />
Professional development subscription 5<br />
Technology 6-9<br />
Enabling EDIE Interactive workshop 6<br />
EDIE Smartphone App 6<br />
Virtual <strong>Dementia</strong> Experience TM 7<br />
The Virtual Forest TM 8<br />
<strong>Dementia</strong>-Friendly Home App 9<br />
Consultancy Services 10-11<br />
<strong>Dementia</strong> <strong>Learning</strong> Pathway 12-13<br />
Course dates and times 14-31<br />
Level 1 – Knowledge 14<br />
CHCAGE005 <strong>Dementia</strong> Essentials 14<br />
Doorway to dementia 14<br />
Virtual <strong>Dementia</strong> Experience TM 15<br />
Level 2 – Skills 16<br />
Applying a problem solving approach to behaviours 16<br />
Enabling EDIE 16<br />
Meaningful engagement 17<br />
Montessori in everyday practice 17<br />
Person-centred practice - applied principles 18<br />
Level 3 – Focus 19<br />
Acting on delirium 19<br />
Art appreciation for people living with dementia 20<br />
Client focused Montessori 20<br />
Cognitive screening and assessment 21<br />
<strong>Dementia</strong> support in hospitals 21<br />
Exploring Montessori as a service model 24<br />
Intellectual disability and dementia 24<br />
Intimacy, sexuality and dementia 25<br />
iPads for engagement 25<br />
Montessori and purposeful engagement 26<br />
REHTHE001A - Develop and deliver Montessori<br />
based activities as part of a cognitive<br />
rehabilitative therapy model<br />
My dementia learning plan 22-23<br />
Level 4 – Leadership 28<br />
10341NAT Certificate IV in dementia practice 28<br />
<strong>Dementia</strong> leadership in hospitals 29<br />
Shaping a Montessori Community 30<br />
Teaching contemporary dementia practice 31<br />
Montessori 32-33<br />
Community Awareness 34-37<br />
Resources 38-39<br />
Family information and support 40<br />
Locate us 41<br />
Terms and conditions 42<br />
27
NEW IN <strong>2017</strong><br />
DEMENTIA LEARNING HUB<br />
www.dementialearning.org.au<br />
Online learning<br />
Our interactive online learning modules provide you with contemporary, evidence based dementia learning.<br />
Each module encourages you to reflect on your practice and identify areas for individual or organisational<br />
improvement.<br />
You can access our range of free modules or purchase individual modules of interest that can be completed in your<br />
own time and at your own pace.<br />
Access<br />
learning on<br />
multiple<br />
devices<br />
Design your own<br />
learning pathway<br />
View a list of<br />
courses that<br />
you have<br />
enrolled in and<br />
completed<br />
Print your<br />
certificates of<br />
completion<br />
0:00/2:56<br />
Access<br />
support<br />
through our<br />
helpdesk<br />
4 Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong>
<strong>Dementia</strong> learning<br />
View all Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> dementia education programs | The easy way to earn CPD points<br />
Workshops<br />
• At our organisation<br />
• At your workplace<br />
• Register your interest<br />
Calendar<br />
Calendar of special events,<br />
forums and face to face<br />
sessions available at<br />
Alzheimer’s <strong>Australia</strong> <strong>Vic</strong><br />
• Register to attend<br />
Resources<br />
Links to<br />
Alzheimer’s <strong>Australia</strong> <strong>Vic</strong><br />
resources available online<br />
“ It’s just great that this sort of<br />
information is available online for<br />
the better understanding of<br />
dementia.” − Participant<br />
Professional development<br />
subscription<br />
WHY<br />
SHOULD<br />
YOU<br />
JOIN?<br />
Accessing dementia education couldn’t be easier with our new dementia learning subscription.<br />
This low cost annual subscription can be purchased by individuals or organisational groups and includes:<br />
Open access to all online learning<br />
Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> membership<br />
The latest dementia resources including;<br />
Alzheimer’s <strong>Australia</strong> library information<br />
The latest research<br />
Recommended podcasts<br />
Forums for you to ask your questions,<br />
share your experiences and belong to<br />
a community of practice<br />
Recommended reading<br />
Participation in polls and quizzes<br />
Access to recorded Masterclass<br />
seminars<br />
Discount for face to face workshops<br />
Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong> 5
TECHNOLOGY<br />
How we are using technology to improve the lives<br />
of people living with dementia<br />
EDIE<br />
Educational <strong>Dementia</strong> Immersive Experience<br />
Enabling EDIE Interactive workshop<br />
NEW<br />
PROGRAM<br />
Continuing on from the highly successful Virtual <strong>Dementia</strong> Experience TM , Alzheimer’s <strong>Australia</strong> <strong>Vic</strong><br />
is proud to announce the launch of a new 3 hour workshop which uses EDIE, a virtual reality<br />
smartphone app. Using Samsung VR Gear this high quality virtual reality experience will<br />
enable participants to see the world through the eyes of a person living with dementia.<br />
The workshop will enhance your knowledge of<br />
dementia whilst exploring a supportive<br />
approach that enables Edie and his wife<br />
to live more confidently with dementia.<br />
For information on this workshop please<br />
refer to page 16 of this guide or visit our<br />
website at<br />
vic.fightdementia.org.au/edie<br />
EDIE Smartphone App<br />
Experience a preview of EDIE’s world by downloading this unique virtual reality experience on your smartphone<br />
using Google Cardboard, which can be purchased from our website, and our EDIE app, which can be downloaded<br />
free of charge from your Android or Apple app store.<br />
6 Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong>
TECHNOLOGY<br />
Virtual <strong>Dementia</strong> Experience<br />
The multi-award winning Virtual <strong>Dementia</strong> Experience is an<br />
immersive, interactive virtual reality experience that invades the<br />
senses and takes people into the world of a person living with<br />
dementia, simulating thoughts, fears and challenges.<br />
The Virtual <strong>Dementia</strong> Experience TM forms part of a two hour<br />
workshop and uses multi-sensory stimulation to demonstrate<br />
the effects of ageing and dementia, giving participants an<br />
appreciation of the issues confronting people with dementia.<br />
The process enables attendees to understand the<br />
environmental elements that are friendly or hostile, by allowing<br />
them to experience a home environment in the same way a<br />
person with dementia would. Participants are encouraged to<br />
reflect on their own approach to dementia support and to think<br />
about ways in which they can make their own environments<br />
more supportive.<br />
It has been experienced by more than 3,000 people including<br />
professional and family carers, healthcare professionals, aged<br />
care executives, architects, community leaders and <strong>Vic</strong>torian<br />
and Federal politicians. The response so far from participants<br />
has been remarkable. For some it is the first time they have<br />
realised some of the challenges faced by people living with<br />
dementia.<br />
Award-winning<br />
technology only<br />
available<br />
at Alzheimer’s<br />
<strong>Australia</strong> <strong>Vic</strong><br />
“I had an 8 hour shift in the facility the<br />
next day and I was able to use the<br />
experience several times, in different<br />
ways, throughout the day. It was such<br />
an incredible feeling!”− Participant<br />
For more information on this course, please turn<br />
to page 15.<br />
Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong> 7
TECHNOLOGY<br />
The Virtual Forest TM<br />
NEW<br />
PROGRAM<br />
The Virtual Forest TM co-designed with Lifeview<br />
Aged Care Residence is a sensory application<br />
designed to improve the quality of life of<br />
people living with dementia through the use of<br />
video game technology. The resident is seated<br />
in front of a beautiful projected garden image<br />
and through the use of kinetic technology and<br />
gentle movement they can guide and change<br />
the scenery, interacting with the fish, mother<br />
duck and her ducklings, butterflies and boat.<br />
The Virtual Forest TM is designed to place the<br />
person with dementia in control of their<br />
experience.<br />
The Virtual Forest TM is supported by an<br />
e-learning program that guides residential<br />
aged care staff on how to optimise the<br />
experience for the resident. The program<br />
explores dementia and the impact on<br />
communication and how The Virtual Forest TM<br />
can create a unique opportunity for<br />
meaningful, client focused engagement.<br />
TM<br />
The Virtual Forest TM is now available for<br />
purchase by contacting<br />
dementialearningsupport@alzheimers.org.au<br />
8 Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong>
TECHNOLOGY<br />
The <strong>Dementia</strong>-Friendly Home App<br />
Make the home more accessible for a person living with dementia<br />
Based on the <strong>Dementia</strong> Enabling Environment Principles, The <strong>Dementia</strong>-Friendly Home App recommends practical<br />
changes that prompt a carer to think about how the home can be changed in a way that may assist the person living<br />
with dementia. Many of the app suggestions are small and inexpensive ideas, such as placing labels with pictures<br />
on cupboard doors. More significant changes include installing motion sensors that turn lights on and off when<br />
people walk through the house, and changing busily patterned wall or floor coverings.<br />
This app offers insights into how the home environment can impact on a person’s level of independence and how<br />
even small changes can help to enable a person living with dementia.<br />
The <strong>Dementia</strong>-Friendly<br />
Home App is available<br />
for iPad and iPhone<br />
through the App<br />
Store, or for Android<br />
tablets through the<br />
Google Play Store. It<br />
costs $2.99.<br />
That’s less than a cup<br />
of coffee!<br />
Contact us on dementialearningsupport@alzheimers.org.au<br />
For more information on dementia-friendly environments go to www.enablingenvironments.com.au<br />
Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong> 9
CONSULTANCY SERVICES<br />
Customer Relations Consultants<br />
Unsure which dementia programs would best suit your<br />
organisational needs?<br />
Let our Customer Relations Consultants work with you to create flexible education solutions to enhance staff<br />
knowledge, skills and confidence in delivering quality dementia practice.<br />
Commencing with a no obligation visit to your workplace, we’ll develop an understanding of the unique requirements<br />
of your organisation. we’ll then tailor an appropriate suite of Alzheimer’s <strong>Australia</strong> <strong>Vic</strong>’s education programs and<br />
services to inspire your team to achieve best practice dementia support.<br />
Other areas where we can provide support to your organisation include:<br />
• Leadership in dementia practice<br />
• Organisational culture change<br />
• Mentoring and providing ongoing clinical support of staff<br />
• Montessori practice<br />
• Environmental design<br />
Contact our Customer Relations Consultants to arrange a free visit.<br />
03 9816 5708 vic.education@alzheimers.org.au<br />
10 Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong>
CONSULTANCY SERVICES<br />
Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> provides a flexible range of consultancy support uniquely tailored<br />
to assist organisations achieve their specific goals.<br />
Our team of highly skilled facilitators works with executive and middle management, staff,<br />
consumers and families to implement evidence-based and sustainable practice<br />
improvement.<br />
Our consultancy approach -<br />
the Birch pathway<br />
Our consultancy pathway is represented by<br />
the Birch tree which symbolises new beginnings.<br />
The Birch forms a visual representation of<br />
new opportunities for change and growth that<br />
encourage engagement across the whole<br />
organisation.<br />
Our consultancy framework includes:<br />
• building sound evidence to support practice improvement<br />
• exploring and developing a unique model of care<br />
• a focus on sustainability<br />
• developing staff knowledge and skills to support the<br />
engagement of people with dementia in purposeful and<br />
enjoyable activities<br />
• developing leadership skills<br />
• organisational culture change<br />
• tailored learning experiences<br />
• on-site coaching<br />
The focus of our consultancy work is people<br />
The principles which underpin our approach are that:<br />
• people living with dementia should enjoy purposeful lives that reflect their<br />
abilities, interests and choices<br />
• families should feel respected and welcome as valued members of the<br />
community of care<br />
• staff should experience rewarding work and inclusive teamwork<br />
• the organisation should implement systems and practices that support<br />
meaningful relationships, a homely community and a competitive business<br />
advantage<br />
“The consultancy changed the way we thought about dementia” − Participant<br />
Contact our Customer Relations Consultants to arrange a free visit.<br />
03 9816 5708 vic.education@alzheimers.org.au<br />
Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong> 11
DEMENTIA LEARNING<br />
PATHWAY<br />
Individual dementia<br />
learning pathway<br />
LEVEL<br />
1<br />
LEVEL<br />
2<br />
LEVEL<br />
3<br />
LEVEL<br />
4<br />
1 KNOWLEDGE<br />
I would like to learn about dementia<br />
2 SKILLS<br />
I would like to learn how to approach<br />
dementia support including responding<br />
to changed behaviours<br />
3 FOCUS<br />
I would like to explore specific dementia<br />
diagnosis and support approaches<br />
4 LEADERSHIP<br />
I would like to lead dementia practice<br />
change in my workplace<br />
12 Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong>
This pathway will assist you in selecting the most<br />
appropriate course for your learning needs and<br />
career aspirations.<br />
Organisational dementia<br />
learning pathway<br />
1 KNOWLEDGE<br />
I would like our staff to learn about<br />
dementia<br />
2 SKILLS<br />
I would like our staff to know how to<br />
support people with dementia including<br />
responding to changed behaviours<br />
3 FOCUS<br />
I would like our staff to explore specific<br />
dementia diagnosis and support<br />
approaches<br />
4 LEADERSHIP<br />
I would like our organisation to lead<br />
dementia practice change<br />
LEVEL<br />
1<br />
LEVEL<br />
2<br />
LEVEL<br />
3<br />
LEVEL<br />
4<br />
Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong> 13
LEVEL 1 KNOWLEDGE<br />
CHCAGE005 <strong>Dementia</strong> Essentials<br />
Provide support to people living with dementia<br />
<strong>Dementia</strong> Essentials is a Commonwealth funded initiative delivered by<br />
Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> as part of <strong>Dementia</strong> Training <strong>Australia</strong> offering fully<br />
funded education to workers who provide support to people living with dementia. In this accredited course,<br />
you will learn how to incorporate therapeutic communication techniques; apply a person-centred approach;<br />
and develop useful strategies to respond to changed behaviours.<br />
By successfully completing this nationally recognised unit, you will gain a comprehensive knowledge of<br />
dementia and receive a formal Statement of Attainment.<br />
On completion of this accredited course you will develop an understanding of:<br />
• the nature of dementia<br />
• the impact of dementia<br />
• effective communication strategies<br />
• purposeful and meaningful engagement<br />
• the environment of care and a person-centred approach to support<br />
• understanding changed behaviours and developing effective responses<br />
• the application to care practices and reporting requirements<br />
Duration:<br />
18 hours over 3 days<br />
Suitable for:<br />
People working in aged care, community care or disability providing<br />
support for people living with dementia<br />
Cost, venue, dates & times:<br />
Go to vic.fightdementia.org.au/education or call 03 9816 5708<br />
Doorway to dementia<br />
As our most popular workshop, this introductory session provides you with knowledge of dementia and its implication<br />
for practice. Learn about specific approaches and strategies to support a person living with dementia and their<br />
families.<br />
“The presentation was very informative, inspirational and hopeful”<br />
On completion of this session you will have knowledge of:<br />
• the nature of dementia, including prevalence, risks, types of dementia, how the brain works and signs of dementia<br />
• a person-centred approach to dementia support including communication, choice and decision making<br />
• the triggers contributing to the behavioural changes associated with dementia<br />
• the types of resources and services available<br />
− Andrea Page, Kew Gardens Aged Care<br />
Duration:<br />
1, 2 or 3 hours<br />
Suitable for:<br />
all staff working with people living with dementia<br />
Cost, venue, dates & times:<br />
Go to vic.fightdementia.org.au/education or call 03 9816 5708<br />
14 Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong>
LEVEL 1 KNOWLEDGE<br />
Virtual <strong>Dementia</strong> Experience<br />
Winner of the 2015 <strong>Vic</strong>torian Healthcare Awards, the Microsoft Imagine Cup World<br />
Citizenship Award and several other innovation awards, the Virtual <strong>Dementia</strong> Experience TM<br />
is the world’s first application of serious computer game technology in dementia education.<br />
An Independent evaluation by Swinburne University confirms the effectiveness of the<br />
Virtual <strong>Dementia</strong> Experience TM in building participants’ knowledge and empathy.<br />
On completion of this session you will:<br />
• have an improved understanding of what it may be like to live with dementia<br />
• have developed more empathy with people living with dementia and their carers<br />
• have gained an understanding of the impact of the environment on people with dementia<br />
• be prompted to consider enhancements to the environment and support for people living with dementia<br />
Award-winning<br />
technology only available<br />
at Alzheimer’s<br />
<strong>Australia</strong> <strong>Vic</strong> - Parkville<br />
Duration:<br />
2 hours<br />
Suitable for:<br />
All staff providing support for people living with dementia in various<br />
care settings.<br />
Cost, venue, dates & times:<br />
Go to vic.fightdementia.org.au/education or call 03 9816 5708<br />
“I loved the<br />
interactive parts of<br />
this session and how<br />
they used technology<br />
to ‘put’ us in an<br />
environment that<br />
simulates a person<br />
with dementia’s<br />
perception”<br />
− Participant<br />
Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong> 15
LEVEL 2 SKILLS<br />
Applying a problem solving approach to behaviours<br />
Changed behaviours associated with dementia can be distressing and impact on the wellness of the person with<br />
dementia and their carers.<br />
This workshop is designed to provide you with an understanding of behaviours through a problem solving approach<br />
and inspire you to develop effective strategies to help prevent or minimise the impact of behaviour.<br />
In this session you will:<br />
• lear to define behaviours<br />
• understand the impact of behaviours on those supporting the person with dementia<br />
• undertake a systematic approach to problem solving using the CAUSEd model developed by<br />
Alzheimer’s <strong>Australia</strong> <strong>Vic</strong><br />
• identify and report risks associated with behaviours<br />
• develop strategies for everyone in the support network<br />
Duration:<br />
3 hours<br />
Suitable for:<br />
Staff providing support for people living with dementia and their carers<br />
Cost, venue, dates & times:<br />
Go to vic.fightdementia.org.au/education or call 03 9816 5708<br />
Enabling EDIE Interactive workshop<br />
Develop a greater understanding of dementia from the perspective of a person with dementia<br />
and their carer through our new Educational <strong>Dementia</strong> Immersive Experience, EDIE.<br />
This serious games technology uses VR Gear (Virtual reality goggles) to allow users to explore<br />
a moment in time as Edie, who has a diagnosis of dementia. You will face the difficulties experienced<br />
by Edie as he undertakes simple activities of daily living.<br />
This program will explore what it may feel like to experience dementia, care for someone living with dementia and to<br />
work in partnership with the person living with dementia and their carer in identifying support needs and developing a<br />
support plan that enables Edie and his wife to live more confidently with dementia.<br />
In this 3 hour workshop you will develop a greater understanding of:<br />
• dementia across various stages<br />
• a consumer perspective of dementia<br />
• dementia support considerations including individual and diverse needs<br />
• how to identify support needs in partnership with the client and their carer<br />
NEW<br />
PROGRAM<br />
• how to develop a dementia support plan that focuses on enabling a person to live more confidently with dementia<br />
Duration:<br />
3 hours<br />
Suitable for:<br />
Staff working with people living with dementia and their carers<br />
Cost, venue, dates & times:<br />
Go to vic.fightdementia.org.au/education or call 03 9816 5708<br />
16 Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong>
LEVEL 2 SKILLS<br />
Meaningful engagement<br />
Understand the capacities and abilities of people in the moderate to advanced stages of dementia.<br />
Learn how to best engage the person through activities which are meaningful, purposeful and pleasurable using a<br />
strength-based approach.<br />
On completion of this session you will understand:<br />
• how to identify the individual needs of people living with dementia<br />
• how meaningful engagement can impact on negative outcomes<br />
• how to plan suitably engaging activities<br />
Duration:<br />
3 hours<br />
Suitable for:<br />
Diversional therapists, planned activity and lifestyle staff<br />
Cost, venue, dates & times:<br />
Go to vic.fightdementia.org.au/education or call 03 9816 5708<br />
Montessori in everyday practice<br />
This session simplifies the Montessori philosophy and demonstrates how the 12 principles can be applied to<br />
everyday living.<br />
You will explore the principles and how they can be used to create an environment that supports independence,<br />
and promotes engagement and a sense of purpose for people living with dementia.<br />
In this session you will:<br />
• develop an understanding of Montessori and how this applies to a person living with dementia<br />
• explore the benefits of a Montessori approach across a broad range of support settings<br />
• develop an understanding of cognitive ramps<br />
• explore ways of developing cognitive ramps in your own dementia support setting<br />
• see the 12 Montessori principles demonstrated in action<br />
Duration:<br />
3 hours<br />
Suitable for:<br />
Staff working with people living with dementia and their carers<br />
Cost, venue, dates & times:<br />
Go to vic.fightdementia.org.au/education or call 03 9816 5708<br />
Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong> 17
LEVEL 2 SKILLS<br />
Person-centred practice - applied principles<br />
In this program you will explore the key elements that underpin person-centred dementia support through the Valuing<br />
People Framework developed by Alzheimer’s <strong>Australia</strong>.<br />
This framework will guide you in examining the importance of relationships between individuals and the network of<br />
people involved in their support in order to achieve person-centred practice.<br />
On completion of this session you will:<br />
• further understand person-centred practice<br />
• be able to use the Valuing People Framework to reflect on your own practice<br />
• be able to identify opportunities to make your practice more person-centred<br />
Duration:<br />
2 hours, 3 hours<br />
Suitable for:<br />
All staff working with people living with dementia<br />
Cost, venue, dates & times:<br />
Go to vic.fightdementia.org.au/education or call 03 9816 5708<br />
18 Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong>
LEVEL 3 FOCUS<br />
Acting on delirium<br />
<strong>Dementia</strong> increases the risk of developing delirium approximately five-fold. Delirium is a medical emergency and<br />
if not treated can increase the risk of adverse outcomes including increased length of stay in hospital, further<br />
complications, cognitive and functional decline, and mortality.<br />
This program will help you to recognise symptoms of delirium, identify possible causes, promote recovery and<br />
develop prevention strategies for people living with dementia.<br />
On completion of this session, you will better understand:<br />
• signs and symptoms of delirium<br />
• the causes of delirium<br />
• the relationship between delirium and dementia<br />
• the risks associated with delirium<br />
• how to develop a dementia support plan that focuses on enabling a person living with dementia<br />
• prevention strategies to minimise delirium<br />
Duration:<br />
3 hours<br />
Suitable for:<br />
Health professionals<br />
Cost, venue, dates & times:<br />
Go to vic.fightdementia.org.au/education or call 03 9816 5708<br />
Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong> 19
LEVEL 3 FOCUS<br />
Art appreciation for people living with dementia<br />
Delivered at the National Gallery of <strong>Vic</strong>toria. Surrounded by some of the finest pieces in the National Gallery of<br />
<strong>Vic</strong>toria’s collection, learn to deliver a successful art appreciation program.<br />
You will be guided on how to create an enjoyable, enriching and safe experience for people living with dementia.<br />
On completion of this session you will:<br />
• understand the key role that engagement plays in reducing agitation in people living with dementia<br />
• have learned how to enable engagement through art<br />
• have experienced a session with tour guides formally trained by Alzheimer’s <strong>Australia</strong> <strong>Vic</strong><br />
• have learned the art of open ended questions<br />
Duration:<br />
5 hours<br />
Suitable for:<br />
Diversional therapists, planned activity and lifestyle staff<br />
Cost, venue, dates & times:<br />
Go to vic.fightdementia.org.au/education or call 03 9816 5708<br />
Client focused Montessori<br />
Montessori is an approach to dementia support that focuses on the strengths and abilities of the person with<br />
dementia.<br />
This 3.5 hour program will provide you with a basic understanding of Montessori principles and give you the<br />
opportunity to be hands-on in presenting Montessori based activities.<br />
On completion of this session it is anticipated that you will gain a basic understanding of:<br />
• what constitutes a Montessori based activity<br />
• what triggers “responsive behaviour” and how to address it<br />
• how to create and present Montessori based activities for people living with dementia in your workplace<br />
(you’ll be given useful resources to utilise in your own practice)<br />
• how to measure success when applying the Montessori approach<br />
Duration:<br />
3.5 hours<br />
Suitable for:<br />
Diversional therapists, planned activity and lifestyle staff<br />
Cost, venue, dates & times:<br />
Go to vic.fightdementia.org.au/education or call 03 9816 5708<br />
20 Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong>
LEVEL 3 FOCUS<br />
Cognitive screening and assessment<br />
The diagnosis of dementia is a complex process requiring specialist assessment. Some conditions present<br />
with similar symptoms to dementia, such as delirium and depression.<br />
This workshop provides you with knowledge and skills in basic screening and assessment to identify potential<br />
causes of cognitive change and when you should refer a person for further diagnostic support.<br />
On completion of this session you will be able to:<br />
• identify symptoms associated with cognitive change<br />
• understand the need and process for cognitive screening and assessment<br />
• understand tools used in screening and assessment<br />
• understand the overlap of symptoms between delirium, dementia and depression<br />
• identify when you need to refer to others for further investigation and support<br />
• reflect on current workplace screening and assessment practices<br />
Duration:<br />
3 hours<br />
Suitable for:<br />
Health professionals<br />
Delirium<br />
<strong>Dementia</strong><br />
Overlapping<br />
Symptoms<br />
Depression<br />
Cost, venue, dates & times:<br />
Go to vic.fightdementia.org.au/education or call 03 9816 5708<br />
<strong>Dementia</strong> support in hospitals<br />
People with dementia often use hospital services yet they are more likely to experience the adverse outcomes<br />
associated with admission.<br />
This session takes a fresh look at the impact of dementia care in hospitals, provides an opportunity to reflect on<br />
current practice and explores dementia support strategies in line with clinical care standards recommended by<br />
the <strong>Australia</strong>n Commission on Safety and Quality in Health Care.<br />
On completion of this session, you will better understand:<br />
• what is dementia?<br />
• prevalence of dementia in health care services<br />
• the consumer experience<br />
• associated risks for people with dementia<br />
• barriers to support<br />
• best practice approach to support<br />
Duration:<br />
3 hours<br />
Suitable for:<br />
Health professionals working in acute and sub acute hospital settings.<br />
Best suited at your workplace.<br />
Cost, venue, dates & times:<br />
Go to vic.fightdementia.org.au/education or call 03 9816 5708<br />
Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong> 21
MY DEMENTIA LEARNING PLAN<br />
LEVEL<br />
1<br />
1 KNOWLEDGE<br />
CHCAGE005 <strong>Dementia</strong> Essentials - Provide support<br />
for people living with dementia 14<br />
2 SKILLS<br />
A problem solving approach to behaviours<br />
4<br />
LEVEL<br />
2<br />
Applying a problem solving approach to behaviours<br />
Communicating in a person-centred way<br />
3 FOCUS<br />
4<br />
16<br />
Acting on delirium<br />
19<br />
Art appreciation for people living with dementia<br />
20<br />
Client focused Montessori<br />
20<br />
LEVEL<br />
3<br />
Cognitive screening and assessment<br />
<strong>Dementia</strong> support in hospitals<br />
Exploring Montessori as a service model<br />
21<br />
21<br />
24<br />
4 LEADERSHIP<br />
LEVEL<br />
4<br />
10341NAT Certificate IV in dementia practice<br />
28<br />
22 Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong>
Use this dementia learning plan to develop your<br />
learning pathway for <strong>2017</strong>.<br />
Doorway to dementia<br />
14<br />
Virtual <strong>Dementia</strong> Experience TM<br />
15<br />
What is dementia?<br />
4<br />
Enabling EDIE<br />
16<br />
How person-centred is your practice?<br />
4<br />
Meaningful engagement<br />
17<br />
Montessori in everyday practice<br />
17<br />
Person-centred practice - applied principles<br />
18<br />
Intellectual disability and dementia<br />
24<br />
Intimacy, sexuality and dementia<br />
25<br />
iPads for engagement<br />
25<br />
Montessori and purposeful engagement<br />
Understanding younger onset dementia<br />
4<br />
26<br />
REHTHE001A Develop and deliver Montessori based activities as part of<br />
a cognitive rehabilitative therapy model<br />
27<br />
<strong>Dementia</strong> leadership in hospitals<br />
Shaping a Montessori community<br />
29<br />
30<br />
Teaching contemporary dementia practice<br />
31<br />
Call our Customer Relations Consultants on 03 9816 5708 to discuss your dementia learning plan<br />
Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong> 23
LEVEL 3 FOCUS<br />
Exploring Montessori as a service model<br />
This workshop is an introduction to Montessori through the work of Dr Cameron Camp. It provides an overview of<br />
Montessori as a model for service delivery and explores how this might look in your organisation.<br />
The workshop briefly introduces the Montessori Community framework and uses self-assessment tools to explore<br />
your organisational readiness for a Montessori approach.<br />
On completion of this session, you will be able to:<br />
• understand the 12 Montessori principles and how they might inform your approach to engagement and support<br />
• conduct a self-assessment of current practice<br />
• identify areas and explore ideas for practice improvement<br />
• understand the Shaping a Montessori Community framework<br />
Duration:<br />
3 hours<br />
Suitable for:<br />
Leaders within an organisation that can influence change including<br />
management, clinical and other ancillary leaders<br />
Cost, venue, dates & times:<br />
Go to vic.fightdementia.org.au/education or call 03 9816 5708<br />
Intellectual disability and dementia<br />
For a person with intellectual disability it may be harder to recognise an emerging dementia condition. This<br />
workshop helps you to identify dementia related changes in people who have an existing intellectual disability.<br />
You will reflect on your current practice and build on processes that support your clients through the changing<br />
nature of dementia.<br />
On completion of this session, you will have gained an understanding of:<br />
• intellectual disability and ageing<br />
• signs and symptoms of changes associated with dementia<br />
• assessment and diagnosis of dementia for a person with intellectual disability<br />
• how to support a person living with intellectual disability and dementia through cognitive and functional<br />
change<br />
Duration:<br />
3 hours<br />
Suitable for:<br />
Staff working in aged care, community care or disability services<br />
Cost, venue, dates & times:<br />
Go to vic.fightdementia.org.au/education or call 03 9816 5708<br />
24 Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong>
LEVEL 3 FOCUS<br />
Intimacy, sexuality and dementia<br />
This workshop broadly covers the topic of intimacy as we age, with dementia being a key area of focus.<br />
It draws out meaningful and inspirational conversations around some of the stigmas and attitudes that often<br />
prevail around this topic.<br />
Challenge your own views and understanding and come away with strategies to transform your current practice.<br />
On completion of this session, you will be able to:<br />
• discuss sexual diversity<br />
• understand the impact of dementia on intimacy and sexuality<br />
• discuss capacity to consent<br />
• identify benefits versus risks of sexual expression in dementia<br />
• develop strategies using the CAUSEd model<br />
• recognise the preconceived ideas and myths around intimacy and sexuality for older people<br />
Duration:<br />
3 hours<br />
Suitable for:<br />
Staff working in aged care or community care settings<br />
Cost, venue, dates & times:<br />
Go to vic.fightdementia.org.au/education or call 03 9816 5708<br />
iPads for engagement<br />
With the application of new technologies such as iPads and tablets, we have an opportunity to positively impact<br />
and stimulate the person with dementia with the use of these tools. This includes engagement which is meaningful,<br />
improves quality of life and creates a social environment.<br />
You will be presented with ways to support reminiscence through digital images, music and games, enable<br />
communication with geographically distant family and friends, and much more, all with the touch of a screen.<br />
NB: Must bring your own iPad<br />
On completion of this session you will become familiar with:<br />
• dementia and the impact on brain and memory<br />
• the many uses of the iPad and relevant applications<br />
• how engagement in iPad activities can lead to increased interactions with families and staff, and bridge the gap<br />
between older and younger generations<br />
Duration:<br />
3 hours<br />
Suitable for:<br />
Diversional therapists, planned activity, lifestyle and direct care staff<br />
Cost, venue, dates & times:<br />
Go to vic.fightdementia.org.au/education or call 03 9816 5708<br />
Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong> 25
LEVEL 3 FOCUS<br />
Montessori and purposeful engagement<br />
This workshop introduces you to the key Montessori principles and how to create a supportive environment<br />
through putting them into practice.<br />
You will develop engagement plans that complement consumer directed care and work within the active<br />
service model parameters.<br />
This workshop will help participants:<br />
• identify the benefits of meaningful engagement for people living with dementia<br />
• discuss the 12 principles that underpin the Montessori approach to engagement<br />
• use a variety of tools to identify the strengths, interests and support needs of people living with dementia<br />
• systematically plan to implement improvements in the client group consistent with the Montessori principles of<br />
engagement<br />
Duration:<br />
6 hours<br />
Suitable for:<br />
Planned activity and lifestyle staff<br />
Cost, venue, dates & times:<br />
Go to vic.fightdementia.org.au/education or call 03 9816 5708<br />
26 Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong>
LEVEL 3 FOCUS<br />
REHTHE001A Develop and deliver Montessori based activities<br />
as part of a cognitive rehabilitative therapy model<br />
This unit will equip participants with the required knowledge and skills to provide rehabilitative<br />
therapies for people living with dementia.<br />
This nationally recognised training provides participants with the opportunity to gain<br />
a statement of attainment for the successful completion of this unit of competence.<br />
By the end of the two day program participants will be able to:<br />
• link needs, interests, skills and abilities of people with dementia to Montessori goals and objectives<br />
• describe the Montessori for <strong>Dementia</strong> model and explain why this is a useful technique for people living with<br />
dementia<br />
• describe the Montessori philosophy as well as the basic Montessori principles<br />
• develop programing for individuals and groups based on the Montessori classes of activities as modified<br />
for people with dementia<br />
• create and present Montessori activities and programs based upon Montessori principles<br />
• assess current programing strategies and adapt these to be more Montessori in nature<br />
Disclaimer: Upon successful completion, this statement of attainment will be issued by Alzheimer’s <strong>Australia</strong><br />
Tasmania RTO Code: 60053<br />
Duration:<br />
2 days<br />
Suitable for:<br />
Diversional therapists, nurses, support workers, paid carers, lifestyle and leisure<br />
staff, family members and community support workers<br />
Cost, venue, dates & times:<br />
Go to vic.fightdementia.org.au/education or call 03 9816 5708<br />
Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong> 27
LEVEL 4 LEADERSHIP<br />
10341NAT Certificate IV in <strong>Dementia</strong> Practice<br />
This comprehensive applied course provides participants with a contemporary understanding of<br />
good practice in dementia care as well as a range of strategies for transferring this knowledge<br />
into practice. This enables participants to be effective agents of cultural change within their<br />
respective organisations leading to improved care outcomes and quality of life for people living<br />
with dementia.<br />
Uniquely, the course also provides a supportive learning environment with a suite of interactive<br />
workshops covering a wide range of dementia-related topics, delivered by highly-qualified<br />
facilitators from diverse backgrounds.<br />
The course uniquely also provides the opportunity to hear valuable insights from a host of expert guest speakers.<br />
Included as part of this is the opportunity to undertake the internationally award-winning<br />
Virtual <strong>Dementia</strong> Experience (VDE) which provides a unique learning experience using computer gaming<br />
technology to create a virtual reality experience, immersing you in the world of dementia.<br />
The course attracts professionals from a diverse range of backgrounds and sectors, with many former graduates of<br />
the program now holding important leadership roles promoting improved dementia practice in a wide range of<br />
settings. Graduates of the course greatly value the support and networks they build with other course participants<br />
and we often receive feedback on how practical the course is for participants.<br />
This unique course is ONLY available in <strong>Vic</strong>toria through Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> and places are limited to<br />
maximise the learning experience of participants.<br />
This qualification will be issued by Alzheimer’s <strong>Australia</strong> WA RTO Code: 4755.<br />
You must be committed to promoting:<br />
• qualify of life and well-being of people with dementia<br />
• partnerships between the care provider<br />
the person and the family<br />
• the integration of current knowledge and applied<br />
skills to achieve dementia care<br />
Duration:<br />
1 day per month over 9 months<br />
Suitable for:<br />
People working in aged care, community care,<br />
disability or providing support for people living<br />
with dementia<br />
Cost, venue, dates & times:<br />
Go to vic.fightdementia.org.au/education<br />
or call 03 9816 5708<br />
28 Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong>
LEVEL 4 LEADERSHIP<br />
<strong>Dementia</strong> leadership in hospitals<br />
<strong>Dementia</strong> has been recognised as the ninth National Health Priority by state health ministers throughout <strong>Australia</strong>,<br />
leading to reforms aimed at improving outcomes for people with dementia in acute care.<br />
In this workshop you will explore dementia leadership within health care settings. You will consider tools and<br />
strategies for leading dementia practice change whilst meeting recommendations set by the <strong>Australia</strong>n Commission<br />
for Quality and Safety in Health Care.<br />
At the end of this session you will be able to:<br />
• identify the skills and attributes of effective leaders in dementia services<br />
• discuss the opportunities for leading person-centred practice improvement<br />
• explore the practical application of leadership tools to support practice improvement and culture change<br />
• understand the recommendations of the <strong>Australia</strong>n Commission for Quality and Safety in Healthcare<br />
‘A Better Way to Care’<br />
This program is based on the 3 hour ‘<strong>Dementia</strong> support in hospitals’ program and further explores ways of leading<br />
practice change.<br />
If you have completed ‘<strong>Dementia</strong> support in hospitals’ you will only be required to attend the second 3 hour half of<br />
this workshop.<br />
Duration:<br />
6 hours<br />
Suitable for:<br />
Staff working with people living with dementia in hospital settings<br />
Cost, venue, dates & times:<br />
Go to vic.fightdementia.org.au/education or call 03 9816 5708<br />
Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong> 29
LEVEL 4 LEADERSHIP<br />
Shaping a Montessori Community<br />
This 2 day workshop is designed to equip you with the knowledge and tools required to commence the<br />
implementation of a Montessori approach into your workplace or organisation.<br />
The first day provides a framework for the implementation of a Montessori service model, including the 12 Montessori<br />
principles, and a project template is completed to introduce practice change. This is the beginning of the journey.<br />
The second day illustrates how to incorporate the Montessori principles into daily living for the individual with<br />
dementia by demonstrating practical application of the principles.<br />
Day 1<br />
• Understand the Montessori approach to service delivery including the 12 principles<br />
• Understand the framework for shaping a Montessori community<br />
• Develop a project plan for implementing a Montessori approach<br />
Day 2<br />
• Apply the Montessori approach to aspects of service delivery including the 12 principles<br />
• Plan for and develop engaging activities using the 12 principles<br />
• Understand assessment of individuals for Montessori programs<br />
• Use the Montessori approach in everyday activities including dining<br />
• Contribute to shaping a resident driven Montessori community event<br />
Duration:<br />
2 days<br />
Suitable for:<br />
All staff that can influence practice change within the organisation<br />
Cost, venue, dates & times:<br />
Go to vic.fightdementia.org.au/education or call 03 9816 5708<br />
30 Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong>
LEVEL 4 LEADERSHIP<br />
Teaching contemporary dementia practice<br />
This interactive 2 day workshop has been developed specifically for TAE qualified educators who are delivering<br />
dementia related education qualifications.<br />
The program will guide you through the latest in dementia knowledge and research; contemporary, evidence based<br />
dementia practice, new dementia resources and will explore ways to engage your students in learning about and<br />
understanding dementia.<br />
This program sets a benchmark for delivering a high standard of dementia education.<br />
At the completion of this 2 day workshop you will be able to:<br />
• develop ideas for dementia learning<br />
• find the latest resources for dementia learning<br />
• Translate dementia theory into practice - research and<br />
evidence base<br />
• adopt a contemporary approach to dementia support<br />
• understand the importance of the consumer voice<br />
Duration:<br />
2 days<br />
Suitable for:<br />
Educators who hold a TAE qualification and are delivering accredited<br />
dementia education<br />
Cost, venue, dates & times:<br />
Go to vic.fightdementia.org.au/education or call 03 9816 5708<br />
NEW<br />
PROGRAM<br />
Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong> 31
MONTESSORI<br />
a new way of<br />
thinking about<br />
dementia<br />
CREATE<br />
EXPLORE<br />
Shaping a Montessori<br />
community<br />
Exploring Montessori as<br />
a service model<br />
Duration:<br />
3 hours<br />
Suitable for:<br />
Organisational leadership groups<br />
seeking a directional change in<br />
service delivery<br />
This workshop is an introduction to<br />
Montessori through the work of Dr<br />
Cameron Camp.<br />
It provides an overview of Montessori as<br />
a model for service delivery and explores<br />
how this might look in your organisation.<br />
The workshop briefly introduces the<br />
Montessori Community framework and<br />
uses self-assessment tools to explore<br />
your organisational readiness for a<br />
Montessori approach.<br />
L3<br />
Duration:<br />
2 X 6 hours<br />
Suitable for:<br />
All staff that can influence practice<br />
change within the organisation<br />
This 2 day workshop is designed to equip<br />
you with the knowledge and tools required<br />
to commence the implementation of a<br />
Montessori approach in your workplace or<br />
organisation.<br />
The first day provides a framework for the<br />
implementation of a Montessori service<br />
model, including the 12 Montessori<br />
principles, where a project template is<br />
completed to introduce practice change.<br />
The second day illustrates how to<br />
incorporate the Montessori principles into<br />
daily living for the individual with dementia<br />
by demonstrating practical application of<br />
the principles.<br />
L4<br />
L1 LEVEL 1 | L2 LEVEL 2 | L3 LEVEL 3 | L4 LEVEL 4<br />
32 Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong>
APPLY<br />
These workshops apply the Montessori philosophy and<br />
principles across various disciplines, to ensure all staff within<br />
the organisation have a Montessori focus.<br />
REHTHE001A Develop and deliver Montessori based<br />
activities as part of a cognitive rehabilitative therapy model<br />
Duration:<br />
2 x 6 hours<br />
Suitable for:<br />
Diversional therapists, nurses, support workers, paid carers, lifestyle<br />
and leisure staff, family members and community support workers.<br />
This unit describes the knowledge and skills required by the worker to develop<br />
and implement Montessori based rehabilitative therapies for people living with<br />
dementia in a variety of settings.<br />
L3<br />
Statement of attainment will be issued by Alzheimer’s <strong>Australia</strong> Tasmania.<br />
RTO code: 60053<br />
Montessori in everyday practice<br />
Duration:<br />
3 hours<br />
Suitable for:<br />
All support staff, including ancillary, hospitality and maintenance.<br />
To understand how to support and enable people living with dementia by applying Montessori<br />
principles to everyday practice.<br />
L3<br />
Montessori and purposeful engagement<br />
Duration:<br />
6 hours<br />
Suitable for:<br />
Planned activity and lifestyle staff.<br />
The aim of the workshop is to support people with dementia to engage in purposeful activity<br />
using a Montessori approach to engagement.<br />
L3<br />
Client focused Montessori<br />
Duration:<br />
3.5 hours<br />
Suitable for:<br />
Diversional therapists, planned activity and lifestyle staff.<br />
A practical session that will help you to gain an understanding of Montessori and the<br />
importance of creating meaningful activities to incorporate into existing activities programs<br />
for people living with dementia.<br />
L3<br />
Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong> 33
COMMUNITY AWARENESS<br />
8 things you need to know about dementia<br />
This education session has been specifically tailored to provide CALD community members with basic information on:<br />
• what dementia is, including main causes, key signs and symptoms and risk factors<br />
• how dementia is diagnosed<br />
• the importance of seeking support<br />
• services available including those provided by Alzheimer’s <strong>Australia</strong> <strong>Vic</strong><br />
Duration:<br />
1 hour<br />
Suitable for:<br />
CALD community groups<br />
Cost, venue, dates & times:<br />
Go to vic.fightdementia.org.au/education or call 03 9816 5708<br />
3 ways to relate to people with dementia<br />
Building on the 8 things you need to know about dementia session, this program looks at simple ways to<br />
communicate, connect and include the person with dementia in various social situations and community settings.<br />
Duration:<br />
1 hour<br />
Suitable for:<br />
CALD community groups<br />
Cost, venue, dates & times:<br />
Go to vic.fightdementia.org.au/education or call 03 9816 5708<br />
<strong>Dementia</strong> information for volunteers<br />
Gain an understanding of dementia and how to communicate and interact more effectively with a person living with<br />
dementia. At this session we will address:<br />
• what dementia is, including main causes, key signs and symptoms, and changes to behaviour<br />
• effective communication strategies<br />
• responding to changed behaviours<br />
• making the most of the moment<br />
• services available through Alzheimer’s <strong>Australia</strong> <strong>Vic</strong><br />
Duration:<br />
3 hours<br />
Suitable for:<br />
Community volunteers and volunteer coordinators who, in the course of their<br />
volunteering, encounter people living with dementia<br />
Cost, venue, dates & times:<br />
Go to vic.fightdementia.org.au/education or call 03 9816 5708<br />
34 Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong>
COMMUNITY AWARENESS<br />
Helping reduce your risk of dementia<br />
Based on the Your Brain Matters TM program.<br />
This program has been specifically tailored to provide CALD community members with an understanding of the<br />
strategies they can implement that may reduce their risk of developing dementia. A number of health and<br />
lifestyle factors are associated with brain function and this session addresses these issues.<br />
Duration:<br />
1 hour<br />
Suitable for:<br />
CALD community groups<br />
Cost, venue, dates & times:<br />
Go to vic.fightdementia.org.au/education or call 03 9816 5708<br />
Understanding dementia<br />
This session will provide an understanding of dementia by first exploring how a healthy brain works.<br />
It will address the main causes, key signs and symptoms of dementia and explain why behavioural changes occur.<br />
Risk factors for dementia as well as common myths and misconceptions about dementia will also be discussed.<br />
A brief overview of Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> support services will conclude the session.<br />
Duration:<br />
1 hour<br />
Suitable for:<br />
CALD community groups<br />
Cost, venue, dates & times:<br />
Go to vic.fightdementia.org.au/education or call 03 9816 5708<br />
Volunteer companion workshops<br />
In this interactive workshop, learn how dementia can impact on a person’s physical and psychological wellwwbeing<br />
and what you, as a volunteer companion, can do to engage the person with dementia and build on their remaining<br />
skills and interests.<br />
NB: This program is not suitable for family carers.<br />
At this session you will gain:<br />
• an understanding of dementia and its effect on the person living with dementia<br />
• an understanding of the important role of the volunteer companion<br />
• some effective communication strategies<br />
• knowledge of ways to engage the person with dementia and build on their remaining skills and interests<br />
Duration:<br />
3 hours<br />
2 hours<br />
Suitable for:<br />
Volunteers providing one on one companionship to a person living with<br />
dementia ( not family carers )<br />
Cost, venue, dates & times:<br />
Go to vic.fightdementia.org.au/education or call 03 9816 5708<br />
Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong> 35
COMMUNITY AWARENESS<br />
Worried about your memory<br />
This interactive session will provide an overview of how memory works, the common memory changes that occur<br />
with ageing and factors that can impact on memory. It will also explore practical ways of improving memory and<br />
looking after the brain, as well as when memory difficulties need to be investigated.<br />
NB: This is not a session about dementia<br />
At this session you will:<br />
• learn about memory<br />
• identify common memory changes that occur with ageing<br />
• learn about factors other than dementia, that can impact on memory<br />
• identify a number of memory strategies<br />
• learn to recognise when memory concerns need to be investigated and what to do<br />
• hear about the services provided by Alzheimer’s <strong>Australia</strong> <strong>Vic</strong><br />
Duration:<br />
1 hour<br />
1 hour 30 mins<br />
Suitable for:<br />
General community<br />
Cost, venue, dates & times:<br />
Go to vic.fightdementia.org.au/education or call 03 9816 5708<br />
Your Brain Matters TM<br />
Your Brain Matters is Alzheimer’s <strong>Australia</strong>’s evidence-based dementia risk reduction program.<br />
You will learn about the five simple steps to maximise your brain health and get tips on living a brain healthy<br />
life to potentially reduce your risk of developing dementia<br />
At this session, you will be introduced to:<br />
• key functions of the brain<br />
• what dementia is<br />
• non-modifiable versus modifiable dementia risk factors<br />
• brain strategies and impact on brain reserve<br />
• strategies for body including exercise and diet<br />
• strategies for heart and impact on risk<br />
• benefit of combining all three approaches<br />
• Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> services<br />
Duration:<br />
1 hour<br />
1 hour 30 mins<br />
Suitable for:<br />
General community<br />
Cost, venue, dates & times:<br />
Go to vic.fightdementia.org.au/education or call 03 9816 5708<br />
36 Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong>
COMMUNITY AWARENESS<br />
<strong>Dementia</strong>-Friendly Communities<br />
This ‘teaser’ session will introduce participants to the concept ‘dementia-friendly communities’ and the 10 key<br />
principles that underpin them. Examples of successful dementia-friendly initiatives, both large and small,<br />
undertaken within <strong>Australia</strong> and internationally, will be described as well as some simple strategies provided to<br />
help individuals better support people living with dementia.<br />
Participants will recognise that each of us can contribute to developing dementia-friendly communities.<br />
An overview of toolkits developed by Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> and other resources for supporting individuals,<br />
groups, businesses and local government to become more dementia-friendly will also be described.<br />
Duration:<br />
30 mins<br />
Suitable for:<br />
Businesses, local government, community groups, general community<br />
NB: This session may be delivered with the support of an interpreter ( add 20 mins )<br />
Cost, venue, dates & times:<br />
Go to vic.fightdementia.org.au/education or call 03 9816 5708<br />
Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong> 37
An Introduction to Montessori Activities<br />
QUALITY DEMENTIA CARE:<br />
INCLUDES<br />
RESOURCES<br />
Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> offers a range of resources which may assist in understanding the<br />
many aspects of dementia. Our extensive research and practical experience has resulted in the<br />
development of help sheets, books, videos, DVDs and online resources.<br />
8B<br />
Relate, Motivate, Appreciate<br />
A practical resource promoting positive interaction with people with dementia<br />
the Montessori way. NB: This resource may incur a fee and be subject to<br />
postage and handling.<br />
Don’t know what to say<br />
to someone you love<br />
living with dementia?<br />
D V D<br />
RELATE, MOTIVATE,<br />
APPRECIATE<br />
www<br />
qualitydementiacare.org.au/project/relate-motivate-appreciate<br />
<strong>Dementia</strong> and Chronic Conditions Series Toolkits<br />
A series of three toolkits designed to improve support for<br />
people living with cognitive impairment or dementia, HIV and<br />
HIV-associated neurocognitive disorders (HAND), diabetes,<br />
stroke or coronary heart disease. The development of these<br />
toolkits was jointly funded by the Commonwealth and <strong>Vic</strong>torian<br />
Governments under the HACC program.<br />
www<br />
fightdementia.org.au/dcc<br />
Purposeful Activities for <strong>Dementia</strong><br />
This online video resource demonstrates practical ways to support<br />
the engagement of people with dementia in social groups and at<br />
home and has been developed for staff and families.<br />
www<br />
vic.fightdementia.org.au/purposeful-activities<br />
Driving and dementia<br />
A range of booklets and online resources that provide information<br />
for people with dementia, carers, family members and friends on<br />
the key issues surrounding driving and dementia, including what<br />
other mobility options exist for people who can no longer drive.<br />
www<br />
vic.fightdementia.org.au/vic/about-dementia-andmemory-loss/dementia-and-driving<br />
For orders and enquiries, please contact 03 9816 5709 or email vic.resources@alzheimers.org.au<br />
38 Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong>
DVD RESOURCES<br />
For orders and enquiries, please contact 03 9816 5709 or email vic.resources@alzheimers.org.au<br />
NB: These DVDs may incur a fee and be subject to postage and handling.<br />
Losing Peg: Reflections on a journey<br />
with Alzheimer’s Disease (123 mins)<br />
Provides insight into family reactions to<br />
dementia.<br />
Living with Memory Loss: An<br />
exploration into the world of early<br />
stage dementia (25 mins)<br />
Effective Communication with People<br />
with <strong>Dementia</strong> (21 mins)<br />
Remember Me: Carers’ reflections on<br />
dementia (58 mins)<br />
Understanding Memory Changes:<br />
Normal ageing or dementia? (31mins)<br />
An interview in which clinical psychologist<br />
Anne Unkenstein explains how memory<br />
works, early changes with dementia,<br />
strategies for dealing with memory loss<br />
and challenges for family.<br />
How <strong>Dementia</strong> Affects the Brain and<br />
the Person (23 mins)<br />
This presentation discusses how the brain<br />
works and therelationship between<br />
physiological damage to the brain caused by<br />
dementia and the changes experienced by<br />
people living with dementia.<br />
LIBRARY<br />
Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> Library<br />
A collection of resources about dementia<br />
The library is open to all visitors and Alzheimer’s <strong>Australia</strong> <strong>Vic</strong><br />
members are welcome to borrow from the collection.<br />
You can access the library at the following locations:<br />
Main library:<br />
100 Riversdale Road<br />
Hawthorn, 3122<br />
Branch library:<br />
155 Oak St<br />
Parkville, 3052<br />
Open<br />
Monday - Friday<br />
9am - 5pm<br />
We also have popup libraries at the following Memory Lane<br />
Cafes - Jell’s Park MLC, Frankston MLC, Geelong MLC<br />
(incl YOD Café and Geelong FTD support group)<br />
03 9815 7800<br />
vic.library@alzheimers.org.au<br />
www<br />
Our national library catalogue can be viewed<br />
online at dementialibrary.org.au<br />
<strong>Dementia</strong> Resources Blog − to receive regular updates on<br />
different topics about dementia,<br />
sign up at dementiaresources.org.au<br />
Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong> 39
FAMILY<br />
INFORMATION<br />
AND SUPPORT<br />
Sessions for families<br />
Caring for someone living with dementia can be<br />
challenging. To assist families on this journey, we offer<br />
information and support sessions across a wide range<br />
of topics. Sessions may run for up to two hours, or last<br />
a number of weeks, and are run in many locations<br />
around <strong>Vic</strong>toria. For detail of cost, venue, dates and<br />
times, please refer to the <strong>Dementia</strong> <strong>Learning</strong> Calendar<br />
or go to vic.fightdementia.org.au/education<br />
Topics include:<br />
• Introduction to dementia and services<br />
• Effective communication<br />
• Coping with changes in behaviour<br />
• The caring role: a compassionate approach<br />
• Considering residential care<br />
• Coping with carer stress<br />
• Mild cognitive impairment<br />
• How dementia-friendly is your home?<br />
• Grief, Loss and <strong>Dementia</strong><br />
• Remember when… a reminiscence therapy<br />
group program<br />
Some sessions are also available in Greek, Italian,<br />
Cantonese and Mandarin.<br />
If you would like any of these programs delivered at<br />
your service or carers group, please contact Lisa Reed:<br />
03 9815 7822 or 03 9815 7800<br />
aav-familycarereducation@alzheimers.org.au<br />
www<br />
www.fightdementia.org.au/vic<br />
Some sessions are free, whilst other sessions may<br />
attract a small contribution.<br />
40 Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong>
Garrard<br />
P<br />
155<br />
St<br />
Poplar Rd<br />
To Flemington<br />
LOCATE US<br />
Hawthorn venue<br />
Parkville venue<br />
Power Street<br />
To Citylink & Richmond<br />
104<br />
Glenferrie Station<br />
HAWTHORN<br />
Glen Street<br />
To Camberwell<br />
Strickland<br />
Garrard<br />
Parkville Ave<br />
155<br />
St<br />
Rd<br />
Oak Street<br />
To Citylink<br />
PARKVILLE<br />
Poplar Rd<br />
To Flemington<br />
Fleming<br />
Street<br />
Park Street<br />
Brunswick<br />
Road<br />
Royal Park Station<br />
& Tram No. 55<br />
Alzheimer’s <strong>Australia</strong> <strong>Vic</strong><br />
104 Riversdale Rd, Hawthorn<br />
Melways reference: 45 D12<br />
Use of public transport is recommended.<br />
TRAM: No 70 or 75 along Riversdale Rd (disembark at<br />
corner of Glenferrie Rd) or any tram along Glenferrie Rd<br />
(disembark at corner of Riversdale Rd).<br />
NEWTOWN<br />
TRAIN: To Glenferrie Station (via Belgrave/Lilydale Line),<br />
then either take any tram along Glenferrie Rd,<br />
disembarking at corner of Riversdale Rd, or walk south for<br />
10 minutes along Glenferrie<br />
318<br />
Rd towards Riversdale Rd.<br />
Noble St<br />
Pakington Street<br />
Nicholas St<br />
West Fyans<br />
St<br />
John Pl<br />
Clarendon St<br />
Bond St<br />
Sharp St<br />
Princes Hwy<br />
McKillop St<br />
CAR: Limited on-street parking available. Please allow extra<br />
time if you are bringing your own car.<br />
a) Riversdale Rd southern side: all day parking<br />
from 9am.<br />
Kardinia<br />
Park<br />
b) Riversdale Rd northern side: 2 hour parking<br />
9am until 4.30pm.<br />
c) Glen St eastern side: all day.<br />
d) Glen St western side: 2 hour limit.<br />
Alzheimer’s <strong>Australia</strong> <strong>Vic</strong><br />
155 Oak St, Parkville<br />
Melways reference: 29 C11<br />
TRAM: No 55 Royal Park to Poplar Rd, then 13<br />
minute walk west along Poplar Rd.<br />
TRAIN: To Royal Park Railway Station (Upfield<br />
Line), then 13 minute walk west along Poplar Rd.<br />
CAR: Limited on-street parking. Car park access off<br />
Oak St. (after 9.00am)<br />
RECEPTION: Opens at 9.00am. Parkville entrance<br />
is via front entrance on Oak St only.<br />
Power Street<br />
To Citylink & Richmond<br />
104<br />
Glenferrie Station<br />
HAWTHORN<br />
Glen Street<br />
To Camberwell<br />
ALZHEIMER’S<br />
AUSTRALIA VIC<br />
LOCATIONS<br />
Melbourne<br />
Regional Hub<br />
Regional office<br />
Regional offices<br />
We offer a range of dementia support services<br />
and group programs in regional locations.<br />
These are offered free-of-charge to families,<br />
friends and carers of people living with<br />
dementia. Contact us for NEWTOWN<br />
more information.<br />
National <strong>Dementia</strong> Helpline<br />
1800 100 500<br />
318<br />
Translating and Interpreting Service:<br />
John Pl<br />
131 450<br />
Noble St<br />
Pakington Street<br />
Nicholas St<br />
West Fyans<br />
St<br />
Clarendon St<br />
Bond St<br />
Sharp St<br />
Princes Hwy<br />
Kardinia<br />
Park<br />
McKillop St<br />
Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong> 41
TERMS AND<br />
CONDITIONS<br />
Cancellation policy<br />
• Cancellations with more than 5 business days notice – a<br />
full refund or equivalent training credits available<br />
• Cancellations with 1- 5 business days notice – 50% of<br />
training credits provided, except for free courses where a<br />
$50 Administration Fee will apply. Courses at your facility<br />
will incur 50% of the scheduled fees or for free courses a<br />
$50 Administration Fee<br />
• Full fees applicable for *‘No shows’<br />
• Fees will be waived for individuals if a doctor’s certificate<br />
is provided<br />
A minimum number of participants is required for courses to<br />
proceed. Course fees will be fully refunded if your course is<br />
cancelled by Alzheimer’s <strong>Australia</strong> <strong>Vic</strong>, and we will offer a<br />
rescheduling of the course at the same rate as the current<br />
schedule.<br />
Training Credits<br />
1 training credit is equivalent to $1. Training credits are<br />
valid for 12 months only.<br />
*No Shows<br />
A no-show is a failure to attend, providing no notice to<br />
Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> up to the commencement day<br />
of the session at Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> training<br />
facilities, or when group training has been arranged<br />
off-site and cancellation occurs on the day of training or<br />
participants fail to attend.<br />
Further information on our Cancellation and Non<br />
Attendance Policy can be accessed on our website or a<br />
copy requested by phone on 03 9816 5708, or by email at<br />
vic.education@alzheimers.org.au.<br />
42 Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong>
NOTES<br />
Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong> 43
NOTES<br />
44 Alzheimer’s <strong>Australia</strong> <strong>Vic</strong> <strong>Dementia</strong> <strong>Learning</strong> <strong>Guide</strong> <strong>2017</strong>
Register your interest at dementia<strong>2017</strong>.org<br />
NATIONAL DEMENTIA HELPLINE 1800 100 500<br />
Helpline is funded by the <strong>Australia</strong>n Government<br />
FIGHTDEMENTIA.ORG.AU/VIC