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BUS 475 Capstone Final Examination Part 1
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1. Article 6 of the Treaty on European Union, called
the Maastricht Treaty, states the EU is
“founded” on:
specific performance

stare decisis
private markets
rule of law
2. Which of the following is the path through
which contractionary monetary policy works?
Money down implies interest rate up implies
investment up implies income down
Money down implies interest rate up implies
investment down implies income down
Money down implies interest rate down implies
investment down implies income down
Money down implies interest rate down implies
investment up implies income down
3. Which of the following is typically included in the
drafting stage of writing an effective business
message?
Setting a positive and other-oriented tone
Sending the message to be proofread

Double-checking everything
Identifying the primary message and key points
4. Lori is using secondary research to develop a
business report. How can she write her report in a
way that demonstrates originality in thought?
Cite all her research sources
Use the most current documentation guidelines
Generate her own conclusions and recommendations
Adopt a methodical approach to decision making
5. Which of the following types of unemployment is
considered to be the most controllable through
demand-side macroeconomic policy?
Cyclical unemployment
Natural unemployment
Structural unemployment
Frictional unemployment

6. Federal law and business leaders alike favor
____________ as a means of governing private
business ethics.
Self-regulation by companies
Establishment of federal regulators in all private
companies to establish and enforce ethical standards.
Giving the federal government exclusive jurisdiction
regarding ethics and ethics violation enforcement.
Creating uniform statutes of business ethics.
7. The interdisciplinary field dedicated to
understanding and managing people at work is
called:
management dynamics
management theory
organizational behavior
organizational dynamics
8. In the context of developing persuasive messages,
which of the following is most likely to help you
demonstrate a voice of competence?
focusing only on logical appeals

using only emotional appeals in your persuasive
messages
developing strong ideas in the interest of your
audience
adopting the tone of mass advertising such as overthe-top
appeals
9. Which of the following is useful advice on
conducting business across cultures with those
who have limited English ability?
Speak at your normal, regular pace instead of
speaking slowly as this may be viewed as
disrespectful.
Determine a person's level of communication
proficiency within the first few moments of your
interactions with them.
Use slang and jargon instead of literal language as
much as possible.
Allow those with limited English ability enough time
to process their thoughts into English.
10. Joyce finds that the members of the project
team to which she has been assignment in her
management class are all athletes on the college’s
football and basketball teams. She immediately

considers dropping the class because she thinks
her experience with that team will be
negative. Joyce is likely reacting to a__________.
semantic memory
negativity bias
stereotype
self-serving bias
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